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JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Building Consultancy BirminghamSenior Building Surveyor AssociateJoin JLL's award-winning Building Consultancy team in Birmingham and accelerate your career with the world's leading real estate services firm. Work with prestigious clients while delivering commercial excellence across diverse property sectors in the thriving Midlands market.Why this opportunity Stands out?Prestigious Client Portfolio:Build relationships with leading institutional investors including Mileway, Hammerson plc, Aviva, Legal & General, RLAM, RailPen and Aberdeen Standard Investments, plus corporate occupiers such as Barclays and Bunzl.Integrated Excellence :Collaborate seamlessly with Investment, Agency, Managed Services, Valuations, Lease Advisory, Planning and Rating teams to deliver holistic, commercial solutions.Career Acceleration :Join our entrepreneurial, inclusive culture where like-minded professionals work together to achieve extraordinary results across the desk and around the globe.Strategic Building ConsultancyConduct comprehensive building surveys and prepare detailed technical reports for high-value commercial portfoliosDevelop specifications and administer repair and refurbishment contracts (£500k+ values)Lead dilapidations negotiations and prepare strategic exit strategies for major occupiersCreate planned preventative maintenance strategies that optimize asset performancebuilding reinstatement cost assessments across retail, office, industrial and logistics sectorsClient Partnership & GrowthCoordinate complex portfolio instructions across multiple property typesBuild sustainable business relationships with institutional and corporate clientsDeliver exceptional client service that drives repeat business and referralsTravel regionally with opportunities for national project exposureYour ProfileEssential RequirementsMRICS qualification in Building Surveying with 3-5+ years PQE in commercial consultancyProven expertise in dilapidations, building surveys, and contract administrationCommercial acumen with excellent report writing and presentation capabilitiesTeam collaboration skills with ability to work independently under pressureFull UK driving license and flexibility for regional travelDesirable ExperienceAutoCAD proficiency and familiarity with digital survey technologiesExperience across multiple commercial property sectorsKnowledge of sustainability assessments and ESG requirementsAdvanced Microsoft Office skills (Word, Excel, Outlook)What We OfferCompetitive PackageSalary : dependent on experiencePerformance bonusComprehensive benefits : Private healthcare, pension, annual leave + bank holidaysFlexible benefitsCareer DevelopmentClear progression pathwayRICS support including APC mentoring and exam fundingGlobal mobility opportunities across JLL's 80+ countriesModern WorkingHybrid working modelState-of-the-art Birmingham office with collaborative workspacesCutting-edge technology including mobile survey apps and cloud-based project managementInclusive culture celebrating diverse perspectives and innovationPurpose-Driven ImpactAs a diverse and inclusive employer, JLL strives to contribute lasting value for clients, employees, shareholders, communities and our industry. Everything we do today works towards Building a Better Tomorrow.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Ready to Shape Commercial Real Estate?Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in your sights and imagine where JLL can take you.Apply today at careers.jll.com or contact our recruitment team directly.Location:On-site -Birmingham, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

\n • An experienced Liability Claims Handler is required to join a rapidly expanding Construction & Engineering Division of an International Loss Adjusting organisation.\n, • You will manage your own portfolio of construction and engineering claims, primarily under delegated authority schemes for a wide range of insurers and key clients.\n, • You will be working closely with the Specialist Liability (Engineering & Construction) Loss Adjusters by providing full support and help with report writing, liaising and being a vital contact for all relevant parties including key Insurers.\n, • Due to the success and expansion of this Specialist Division there is the opportunity to progress and develop which will be full support and encouraged.\n, • The role will be desk-based, remote working.\n\n About you: \n\n • An experienced Liability Claims Handler with a background working within the Construction/Engineering/Liability Sectors\n, • Experienced working within a Loss Adjusting/Insurer or Insurance Claims Underwriting environment\n, • A knowledge of the Construction/Engineering Industry\n, • Exceptional communication skills written and verbal\n, • The ability to work in a team and on your own and able to prioritise and be extremely organised\n, • Good solid IT systems experience\n, • Industry qualifications desirable but not essential\n\n Salary & Benefits: \n Basic salary up to £40,000 with a degree of flexibility, plus a fee related bonus, pension, private medical, 25 days holiday with your birthday day off

2nd Line Network Engineer \n Solihull | Competitive, DOE | Office-based - Must drive due to location \n We're recruiting for a 2nd Line Network Engineer to join a well-established managed services provider's Service Operations team in Solihull. \n You'll provide advanced technical support to customers, diagnosing and resolving network incidents, and making sure service requests are handled to a high standard. It's a hands-on technical role that needs strong troubleshooting skills across a range of networking and security technologies. \n What you'll be doing \n\n • Technical support - providing second-line diagnostics and fixes for customer incidents, escalating when necessary\n, • Customer care - working closely with clients via phone and email, keeping them updated at all stages\n, • SLA management - prioritising and managing tickets to meet contractual service levels\n, • Documentation - maintaining accurate, up-to-date records in the Help Desk System, including client infrastructure details and troubleshooting steps\n, • Collaboration - liaising with 3rd party suppliers to resolve hardware, software and connectivity issues, ensuring SLA targets are met\n, • Continuous improvement - contributing to knowledge sharing within the team by updating documentation and supporting colleagues with complex issues\n\n What we're looking for \n\n • Proven technical experience in networking and security support\n, • Strong diagnostic and administration skills across some/all of: Cisco Routing & Switching (ISR, ASR, Catalyst, Nexus 1-7K), Cisco management tools and wireless platforms, Cisco ACE and F5, Juniper & Extreme Firewalls\n, • Tier 2 broadband support, including traffic shaping\n, • Experience with VLANs, VPNs and network security principles\n, • Knowledge of Meraki, Fortinet and Palo Alto solutions (preferred)\n, • Hands-on experience in network design, implementation and troubleshooting, firewall configuration and incident response\n, • Confident using traffic analysis tools to monitor and analyse network performance\n, • Excellent communication skills, comfortable interacting with all stakeholders including Directors\n, • Strong attention to detail and accuracy in documentation\n\n What's in it for you \n\n • 25 days annual leave, rising by 1 day a year up to 28\n, • Private medical cover, discounted health plans, virtual GP access and an eye care scheme\n, • Employee assistance programme via a dedicated Wellbeing Team\n, • Access to a modern Learning Management System for training and personal development\n, • Office-based role with a collaborative, team-focused environment\n\n If this sounds like you, we'd love to hear from you. Apply today, or get in touch for a confidential chat about the role. \n Specialist Recruit is acting as an Employment Business in relation to this vacancy. By applying, you consent to your data being processed in accordance with our Privacy Policy for the purposes of this and other job opportunities. Due to the high volume of applications, if you haven't heard from us within 5 working days, please assume your application has been unsuccessful on this occasion.

Some Engineers Escalate Problems. Others Own Them. \n When the easy fixes have been exhausted, who does the team turn to? \n We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. \n You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. \n If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. \n The Role at a Glance \n Senior 3rd Line Engineer \n Aston Cross, Birmingham – Office Based Initially (3–6 Months) | Hybrid Working (3 Days Office / 2 Days Home) \n £40,000 - £50,000 DOE + Excellent Benefits \n Permanent | Full Time \n Reporting to: Service Delivery Manager \n Your Background / Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA \n Experience: At least five years’ experience in a senior 2nd Line or 3rd Line technical support role, ideally in an MSP or multi-customer environment. \n Who We Are \n Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. \n We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. \n Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. \n We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. \n The Opportunity \n This role bridges the gap between our Service Desk and Senior Architect. \n You'll take ownership of the most technically challenging support issues, using your experience to investigate thoroughly, make informed decisions and resolve problems wherever possible before specialist architectural support is required. \n Alongside hands-on technical work, you'll mentor engineers, improve technical standards and work closely with the Service Delivery Manager to continually strengthen our Managed Services operation. \n What You'll Be Doing \n • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. \n • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. \n • Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments. \n • Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development. \n • Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes. \n • Produce clear technical documentation, contribute to knowledge sharing and support continuous service improvement. \n About You \n You'll already have built significant technical support experience, ideally within a Managed Service Provider or multi-customer environment, and be comfortable operating as the senior technical escalation point when complex issues arise. \n You're comfortable dealing with ambiguity, methodical in your troubleshooting and confident making technical decisions without immediately escalating every difficult issue. \n You'll likely bring: \n • At least 5 years' experience within a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. \n -Strong experience within a 3rd Line Support role in an MSP environment. \n • Excellent Microsoft infrastructure knowledge including Windows Server, Active Directory and Microsoft 365. \n • Experience supporting Entra ID, Intune and Microsoft Defender. \n • Strong networking knowledge including DNS, DHCP, VPNs and firewalls. \n • Experience supporting VMware, Hyper-V or similar virtualisation platforms. \n • Experience using HaloPSA or another PSA platform. \n • Excellent customer communication and stakeholder management skills. \n • A structured, evidence-based approach to troubleshooting and documentation. \n What This Role Isn't \n This isn't a Project Engineer role or an Azure Architect position. \n We're looking for someone with broad Microsoft infrastructure experience who enjoys operational support, technical ownership and solving complex customer issues. \n A key part of the role is knowing when to resolve an issue yourself and when specialist architectural input is genuinely needed. \n Why Join Nexian? \n You'll join a growing Microsoft-focused Managed Services business where your technical expertise will genuinely influence how support is delivered. \n You'll enjoy: \n • Hybrid working following successful onboarding. \n • Company pension. \n • Ongoing Microsoft training and certification support. \n • Career development opportunities. \n • Exposure to modern Microsoft technologies. \n • A collaborative team where your ideas and expertise are valued. \n Apply Now \n If you're looking for a role where technical ownership, customer impact and continuous improvement are valued as highly as technical expertise, we'd love to hear from you. \n Bring your Microsoft infrastructure experience, your MSP background and your passion for solving complex technical problems, and help us continue delivering exceptional Managed Services. \n Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Second Line IT Engineer \n £30,000 - £33,,000 per annum, dependent on Experience \n Birmingham \n My client is recruiting a Second Line IT Engineer to join their growing IT team. The successful candidate will prove high-quality second-line technical support resolving more complex IT issues, maintaining infrastructure, and supporting the delivery of IT projects. \n Working closely with and reporting to the Head of IT, you will help ensure our systems remain secure, reliable and efficient, enabling the teams to provide an exceptional service to their clients. \n A broad role, with responsibilities including : \n\n • Act as the escalation point for technical issues that cannot be resolved by first-line support\n, • Diagnose and resolve hardware, software, operating system and application issues\n, • Troubleshoot networking, printer, telephony and remote access problems\n, • Support Microsoft Windows desktop environments and Microsoft 365 applications\n, • Install, configure and maintain desktops, laptops, mobile devices and peripherals\n, • Maintain accurate documentation within the IT service desk system\n\n \n\n • Assist with the administration and maintenance of the firms' servers, network and cloud infrastructure\n, • Support Active Directory and Microsoft Entra ID user administration\n, • Assist with Microsoft 365 administration, including Exchange Online, Teams, SharePoint and OneDrive\n, • Support software deployments, operating system upgrades and routine maintenance\n, • Assist with backup solutions, disaster recovery processes and business continuity planning\n, • Support Mobile Device Management (MDM) and endpoint management solutions\n\n Security & Compliance \n\n • Apply security updates and software patches\n, • Assist in monitoring security alerts and responding to incidents\n, • Ensure IT systems operate in accordance with firm policies, GDPR and Cyber Essentials requirements\n, • Promote good cyber security practices throughout the Company\n\n Projects \n\n • Support infrastructure improvements and IT projects\n, • Assist with office moves, hardware refreshes and technology rollouts\n, • Work with third-party suppliers to resolve technical issues\n\n Customer Service \n\n • Deliver professional and friendly support to colleagues across the business\n, • Keep users updated throughout the lifecycle of support requests\n, • Produce technical documentation and user guides where appropriate\n, • Provide occasional user training on new systems and technologies\n\n Continuous Improvement \n\n • Identify recurring issues and recommend permanent solutions\n, • Contribute to improving IT processes and documentation\n, • Keep technical knowledge current through continuous professional development\n\n To be successful, your experience is likely to include : \n\n • Previous experience providing second-line IT support\n, • Strong knowledge of Windows 10/11 and Microsoft\n, • Experience supporting Active Directory, Microsoft Entra ID, Exchange Online and Teams.\n, • Good understanding of networking fundamentals (TCP/IP, DNS and VPN)\n, • Experience supporting desktops, laptops, printers and mobile devices\n, • Excellent troubleshooting and problem-solving skills\n, • Strong communication and customer service skills\n, • Ability to manage competing priorities effectively\n, • Full UK driving license and ability to travel to other office locations if required. required.\n\n Desirable experience includes : \n\n • Experience within a legal or professional services environment\n, • Knowledge of Microsoft Intune and endpoint management\n, • Experience supporting Hyper-V or VMware\n, • Knowledge of backup and disaster recovery technologies\n, • IT certifications such as Microsoft, CompTIA or ITIL\n\n If this sounds like you please send your CV to apply.

Implement. Improve. Challenge. Make ERP Actually Work for the Customer.Great ERP consultants dont just implement software they transform how businesses work.This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system.Youll combine commercial insight, technical expertise and hands-on problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success.Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on .The Role at a GlanceSenior ERP ConsultantUK Field-Based | Extensive UK Travel & Regular Overnight Stays£55,000 £65,000 + Car Allowance + BenefitsPermanent | Full TimeYour Expertise: ERP Implementation, Customer Success, Business Process Mapping, SQL, Change & Optimisation, Training, Data and Operational SystemsThe OpportunityWe build ERP software that helps ambitious UK businesses run their day-to-day operations from orders, stock, purchasing and warehouse processes to fulfilment, reporting, finance and customer service.Customers dont just need software configured. They need someone who can understand how their business works, guide them through change and make sure the system genuinely improves how they operate.As a Senior ERP Consultant, youll work directly with both new and established customers. Youll deliver implementations, improve existing setups, educate users, solve operational problems and make sure customers see the value of the system.Youll be the trusted expert on the ground running discovery sessions, mapping business processes, challenging assumptions, configuring practical solutions, supporting go-lives and helping users build confidence.This is a small, agile and fast-moving software business, so this isnt a narrow caretaker role. Youll get involved beyond the traditional boundaries of implementation, helping shape how projects are delivered, how the product develops and how customers are supported.What Youll Be DoingDelivering ERP implementation projects across different industries.Leading optimisation, improvement and change projects within existing customer environments.Understanding customer workflows and translating them into practical ERP solutions.Running discovery, requirements gathering, process mapping, training and go-live support.Configuring solutions and supporting customers through implementation and adoption.Building trusted relationships with senior stakeholders and day-to-day users.Challenging customer assumptions constructively when theres a better way to achieve the outcome.Using SQL and data investigation to support configuration, troubleshooting and validation.Working closely with Support, Product and Development to resolve issues and improve delivery.Feeding customer insight back into the business to improve the product, process and customer experience.Helping shape how implementation and Customer Success are delivered as the business grows.About YouThis isnt a role for someone who has simply administered an ERP platform internally. Youll be an experienced ERP consultant who understands implementation, operational processes and what it takes to guide customers successfully through change.Youll bring:At least five years experience implementing, consulting on or advising around ERP systems.Proven experience delivering successful ERP implementations and strong customer outcomes.Experience improving, optimising or leading change within existing ERP customer environments.Strong knowledge of processes such as stock, purchasing, order management, fulfilment, finance and reporting.Solid SQL and technical capability, with the confidence to investigate data and get under the hood when required.Experience running discovery, requirements gathering and business process mapping.Confidence training users and working with non-technical stakeholders.Strong communication skills and the confidence to challenge, guide and influence.The ability to bring structure and calm when customers are under pressure.A practical, proactive mindset and willingness to get involved wherever the customer or wider business needs you.The flexibility to travel extensively across the UK and stay away from home regularly.What This Role IsntThis isnt a desk-only ERP configuration role.You wont spend your working life sitting remotely and configuring tickets somebody else has scoped.Youll work with real businesses, real operational pressure and sometimes messy problems. Youll need the technical confidence to investigate issues properly, alongside the commercial judgement to understand what the customer is really trying to achieve.Equally, this isnt purely a new implementation role. A significant part of your value will come from returning to established customers, identifying where they could be getting more from their ERP environment and leading the improvements needed to make that happen.The TravelThis is a genuinely field-based, customer-facing position.Youll travel extensively across the UK to work directly with customers, including regular overnight stays away from home.If you enjoy getting out from behind the screen, understanding customer operations first-hand and becoming their trusted ERP expert, it could be exactly what youre looking for.Why Join?£55,000 £65,000 salary.Car allowance plus additional company benefits.Genuine ownership of customer outcomes.Variety across implementations, optimisation and operational problem-solving.Direct access to leadership within a small, agile business.The opportunity to influence project delivery, product development and Customer Success.A role where your commercial, operational and technical expertise are equally valued.The chance to see the real-world impact of the solutions you deliver.Your Experience May IncludeSenior ERP Consultant, ERP Implementation Consultant, ERP Software Consultant, ERP Functional Consultant, Business Systems Consultant, Implementation Consultant, ERP Application Consultant, ERP Customer Success Consultant or Senior Software Consultant.Ready to Own the Outcome?If you enjoy getting close to customers, understanding how their businesses really operate and turning ERP technology into measurable improvements, wed love to meet you.Bring your ERP expertise , SQL capability, commercial judgement and willingness to get out there with customers and help make sure powerful software delivers powerful results.Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect, you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.If you have any pre-application questions, please contact us first, quoting the job title and reference.Good luck, Team RR.TPBN1_UKTJ

At Thrislington Cubicles, we've been crafting the worlds best toilet cubicles from our UK-based factory since the 1960s. With over 50 years of experience, weve developed a reputation for delivering precision-engineered, hand-finished products that are custom-built for each individual space, like a Savile Row suit, made to measure and built to last. Many of our team members have been with us for decades, and their expertise drives the quality were known for.We are proud to be part of Bobrick Washroom Equipment Inc, a global leader in commercial washroom solutions. As part of the Bobrick family, we combine the strength and stability of a global organisation with the craftsmanship and service of a proudly British manufacturer.Our products are tested rigorously before launch, allowing us to offer an industry-leading warranty and an outstanding after-sales service. Unlike many in our sector, we dont just manufacture, we supply, install, and support projects worldwide to ensure every installation looks as good as it was designed.SummaryThe Customer Service Assistant will play an important role supporting the Logistics Department within the Deeside Division. Responsibilities include handling inquiries, processing orders, and maintaining accurate records, and assisting with administrative tasks that support daily operations. The role involves collaboration with the logistics team to coordinate shipments and resolve issues. This individual must be a team player and work in a cooperative and supportive manner. This position reports to the Service and Logistics Manager.Customer Service Responsibilities:Monitor email service requests from external customers, which include contractors, distributors, and site management. Using email and within the boundaries of company policy acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.Monitor email and MS Teams service requests from internal customers, which include cross functional division departments, UK and overseas based sales managers and management. Using email and MS Teams acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.Receive and triage general enquiries, acknowledge receipt, and allocate to the appropriate department or person.Provide a daily shipping update to all customers with export orders in transit.Access and escalate complaints as required to the relevant department management.Manage projects start and coordinate with relevant functions, beginning at the specification phase and continuing through purchase order receipt, drafting coordination, manufacturing release, and final shipment; ensuring continuity, alignment, and proactive oversight from pre-order engagement through project completion.Review and interpret CAD drawings to support customer discussions and identify risks, discrepancies, or missing information in drawings via phone calls or emails.Provide technical support and troubleshooting for field-related inquiries to resolve issues and guide customers through solutions.Maintain in-depth knowledge of company products to make informed technical and operational decisions; advise clients and colleagues on product applications.Addresses complaints and requests from distributors and field teams, assess their needs, and process orders to fulfil those requirements accurately and efficiently.Engage in hands-on technical learning to stay current with product and system developments.Review and validate purchase orders against quotes, approved layouts, specifications, and contractual requirements to ensure entry into CSI is accurate for processing and invoicing.Ensure scope alignment between architectural drawings, distributor expectations, and Thrislington product capabilities.Proactively manage project timelines including drafting approval cycles, revision control, material trigger points, production scheduling, and shipping milestones. Communicate any failed or at-risk ship dates to the C/S Manager.Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.Provide accurate and timely responses to inquiries related to pricing, specifications, lead times, installation expectations, and order status.Proactively communicate production updates, potential delays, or scope concerns to ensure transparency to their manager and Operations teamHandle escalated concerns with diplomacy, professionalism, and solution-oriented communication. Ensure all communications reinforce alignment between customer expectations and operational capabilities. Investigate customer complaints related to quality, delivery, documentation errors, or specification discrepancies and provide feedback to the relevant party for CCR entry.Monitor revisions that may impact cost, material usage, or production timelines and update CSI based on revisions provided from CAD or Sales. Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.Perform order entry into the organizations ERP system in a timely manner with a high degree of accuracy.Initiate and process return authorizations (RMA) in accordance with company policies and warranty guidelines and communicate clearly with customers regarding return procedures, credit timelines, and replacement expectations.Logistics and Administration Responsibilities:Support the administration of new projects, this includes adding and maintaining changes to the Master Production Plan, in advance of further manufacturing scheduling by the logistics and/or planning manager.Update and maintain changes to the Master Delivery Plan for approval by the Logistics Manager.Coordinate the export collections with the freight forwarding company. Provide all relevant export documentation required for each shipment, such as commercial invoices, ensuring the goods meet all compliance requirements for shipping.Visit the Chamber of Commerce to complete export documentation as required.Coordinate UK direct deliveries with sites and contractors and complete induction forms as required.Communicate late changes or requests to the Deeside despatch team using the designated MS Teams channel as required.Support and assist fleet management with booking vehicle services, maintenance and MOT tests for Thrislingtons delivery and installation team.Manage incoming vehicle fines, e.g. parking charges, speeding fines, and communicating necessary payroll deductions with Human Resources as required.Administer the RingGo, London congestion charge and fuel cards when required.Distribute job schedules to the offloading team on a weekly basis.Using nominated courier companies arrange the shipment of finished goods, including hardware, replacement parts, etc. Provide the ship date and shipment tracking information to relevant parties when shipment has been arranged.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceSecondary school level of education, with Mathematics and English GCSEs at grade A- C or Grade 4 +Excellent communication skills; both written and verbal ability to operate in a fast-paced open office environment2+ years of experience in customer service, order management, or project coordination within a manufacturing or distribution environment.Demonstrated skills in the following areas: team/project leadership, professional oral and written communication, and analytical problem solving.Proficient with computer software programs including Excel, Work, and PowerPoint.Experience working with ERP systems (e.g., order entry, production coordination, inventory visibility).Strong interpersonal skills and the ability to work effectively on their own and in a team environment with employees in all environmentsExcellent organisation skills and the ability to manage multiple tasks at any one timeLanguage SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Must have the ability to effectively present information and respond to questions from groups of department employees, managers, clients, customers, and vendors.Mathematical SkillsAbility to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.Work EnvironmentFast-paced environment handling multiple customer enquiries and requests.Interaction with customers via phone, email, live chat, or face-to-face.Collaborative team setting working closely with colleagues and supervisors.Use of customer service software, EPR systems, and internal communication tools.Target-driven role with service level and response time expectations.Professional and customer-focused atmosphere requiring clear communication and problem-solving skills.Requires the ability to remain calm, organised, and positive when resolving customer issues.Physical DemandsProlonged periods of sitting at a desk and working on a computer.Frequent use of a telephone, headset, and computer systems.Ability to type and navigate multiple systems simultaneously.Occasional standing or moving around the workspace as required.Ability to maintain focus and attention to detail for extended periods.May require handling light materials such as paperwork, files, or small office supplies.Ability to communicate clearly with customers verbally and in writing.Capability to manage repetitive tasks in a busy customer service environment.Why join Bobrick / Thrislington?Youll enjoy the stability of a long-established company combined with the growth opportunities of a global leader. We offer a supportive and inclusive culture, competitive benefits, and the chance to contribute to sustainable solutions that make a difference worldwide. If youre seeking a career where you can make an impact, grow your skills and contribute to a company built on innovation, integrity, and sustainability, Bobrick/Thrislington is the place for you. Together, were shaping the future of washroom design, one project at a time.Legacy & Leadership Over 100 years as a global leader in washroom solutions.Purpose-Driven Impact Products that improve hygiene, accessibility & sustainability worldwide.Growth Opportunities Training, mentorship & career advancement.Inclusive Culture Collaborative, respectful, and diverse workplaceSustainability Commitment Supporting green building and environmental stewardship.Stability with Reach Privately held, established brand with international presence.Our CultureWe view our culture as a competitive advantage and a foundation for continued success. Our positive and supportive culture encourages our people to do their best work every day. Bobrick/Koala respects work-life balance, has a strong commitment to employee development and attributes its success to five core values and their alignment with its employees, suppliers, sales representatives, distributors and other channel partners. We are dedicated to:Do the right thing: Conduct all aspects of business honestly, ethically, and responsibly.Offer the best value: Provide products and services which best meet each customer's needs.Treat everyone with dignity and respect. Embrace all backgrounds and experiences, promote equity, and be inclusive. Help each employee develop and achieve their potential.Foster a fearless and trusting culture.Continuously improve everything we do.Benefits:Monday - Friday 8:30am - 5pm20 days holiday (plus 5 for Christmas shutdown), plus bank holidaysCompany matched pension upto 5%Company bonusDental SchemePrivate Medical InsuranceService recognition programNo terminology in this advert is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we are pleased to accept applications from all sections of the community. Any qualifications listed are indicative and we confirm that we are willing to accept applications from people holding equivalent qualifications.TPBN1_UKTJ

STOCK CONTROL COORDINATOR FIELD BASED | EAST & WEST MIDLANDS Are you someone who enjoys being out on-site rather than sitting behind a desk? Do you have experience in stock control, inventory management, asset auditing, or warehouse operations? If so, we have an exciting opportunity to join a leading utilities organisation as a Field-Based Stock Control Coordinator. This is a hands-on role where you'll travel across depots and operational sites throughout the East and West Midlands, helping to identify, track, and maximise the use of valuable stock and assets. You'll play a key role in driving operational efficiency, reducing unnecessary purchasing, and supporting a major stock optimisation programme. START DATE: ASAP DURATION: 6-month contract with potential extension LOCATION: Field-based across East & West Midlands, including Birmingham, Leicester and surrounding areas PAY RATE: £21.36 per hour HOURS: 37 hours per week, Monday to Friday WORKING PATTERN: Typically 8am to 4pm, with flexibility to manage your own schedule around site visits and travel ABOUT THE ROLE As a Stock Control Coordinator, you'll spend the majority of your time visiting operational depots and sites, carrying out stock audits and helping teams better understand, organise, and utilise existing materials and assets. You'll be responsible for identifying surplus, unused, or underutilised stock and ensuring accurate records are maintained. Working closely with depot and operational teams, you'll help drive better visibility of stock across the business and support initiatives that deliver significant cost savings. This role would suit someone who enjoys working independently, managing their own diary, building relationships with operational stakeholders, and being out in the field. KEY RESPONSIBILITIES Stock Audits & Asset Reviews Visit depots and operational sites across the Midlands region. Conduct physical stock checks and asset inspections. Verify stock location, condition, and usability. Reconcile physical inventory against spreadsheets and tracking systems. Investigate and resolve stock discrepancies. Surplus Stock Management Identify excess, obsolete, or stranded materials. Assess opportunities to redeploy existing stock before new purchases are made. Record and maintain accurate asset information. Recommend whether assets should be reused, returned, or disposed of. Operational Support Match available stock to upcoming work programmes and replacement schemes. Support local teams with stock allocation decisions. Help maintain a centralised surplus stock register. Contribute to wider business efficiency initiatives. Stakeholder Engagement Build strong working relationships with Depot Managers, Stores Teams, Operational Managers, and Heads of Operations. Provide clear updates on stock availability and opportunities for redeployment. Challenge inconsistencies and ensure asset information remains accurate. Escalate issues where ownership or stock allocation requires clarification. Reporting & Governance Produce weekly progress updates. Track the value of identified, redeployed, and returned stock. Maintain accurate central trackers and governance records. Ensure all stock data is recorded consistently and accurately. WHAT WE'RE LOOKING FOR Essential Experience in stock control, inventory management, asset auditing, stores, warehousing, or a similar role. Comfortable working within depot, warehouse, engineering, or operational environments. Strong Excel and data-entry skills. Ability to work independently across multiple locations. Full UK Driving Licence - Company car provided for business use throughout the contract. Desirable Utilities, engineering, logistics, warehousing, or supply chain experience. Knowledge of electrical network assets such as transformers, switchgear, or cabling. Experience using SAP, inventory systems, or asset management databases. Continuous improvement or operational efficiency experience. ABOUT YOU You'll be: Organised, methodical, and highly detail-oriented. Confident working autonomously and managing your own workload. Comfortable building relationships with a wide range of stakeholders. Resilient and confident enough to challenge discrepancies when required. A strong communicator who can influence others and drive positive outcomes. Someone who enjoys spending time on-site rather than behind a desk. INTERESTED? We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. All final decisions are made by our hiring team, and your application will be reviewed with care. If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco is a Disability Confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Head of Sales & Marketing – Aerospace & Defence Manufacturing Competitive Salary + Bonus + Executive Benefits Are you an experienced commercial leader with a successful track record of selling subcontract manufacturing services into the Aerospace & Defence sector? We're exclusively supporting a highly respected West Midlands manufacturer in the appointment of a Head of Sales & Marketing to lead its next phase of commercial growth. Our client has built an outstanding reputation for delivering high-precision machined components to customers operating in some of the world's most demanding industries. With significant investment in technology, manufacturing capability and continuous improvement, the business is well positioned for further expansion and is seeking an ambitious sales leader to help unlock its next stage of growth. The Opportunity Reporting directly to the Managing Director, you'll lead the commercial strategy while remaining actively involved in winning new business and developing strategic customer relationships. This is not a desk-based leadership role. We're looking for someone who understands the sector, enjoys being in front of customers and has the credibility to engage with procurement teams, manufacturing engineers and technical decision-makers across the Aerospace & Defence supply chain. You'll inherit an established customer base and work with a business recognised for its engineering quality, manufacturing expertise and ability to deliver complex, high-value products and services. Key Responsibilities Develop and deliver the company's commercial strategy to drive sustainable growth. Identify and secure new subcontract machining opportunities within the Aerospace & Defence sector. Build long-term relationships with OEMs, Tier 1 suppliers and major engineering organisations. Grow existing customer accounts while identifying opportunities in adjacent markets. Lead, coach and develop the commercial team. Maintain an accurate sales pipeline and forecasting process. Represent the business at customer meetings, exhibitions and industry events. Work closely with Engineering and Operations to develop customer-focused manufacturing solutions. About You You'll already have a strong reputation within the industry and understand what it takes to win high-value manufacturing contracts. You'll ideally bring: Proven success selling subcontract manufacturing services. Existing relationships within the Aerospace & Defence supply chain, including OEMs and Tier 1 suppliers. Experience securing long-term engineering and manufacturing contracts. A strategic mindset combined with a hands-on approach to business development. Experience leading commercial teams and delivering profitable sales growth. A mechanical or manufacturing engineering background would be advantageous. Why Apply? This is an opportunity to join a financially stable manufacturer with an enviable reputation for engineering excellence and customer service. You'll be joining a business that has invested heavily in its people, technology and manufacturing capability, giving you a genuine platform from which to grow sales within the Aerospace & Defence market. In return, you'll receive an excellent salary, performance-related bonus and the opportunity to play a key role in shaping the future direction of a respected UK engineering business

Entry Level Business Manager | Birmingham | Immediate Start Graduated recently and found the job hunt harder than anyone warned you? Sent out application after application and heard almost nothing back? Or perhaps you're already working but stuck somewhere with no room to grow, no proper mentoring and no clear route upward. If any of that rings true, this is worth two minutes of your time. Hiring across Birmingham has tightened. Businesses are trimming teams, roles are drawing far more applicants than before, and automation keeps reshaping what work is even on offer. Sage is doing the opposite. We're growing, and we're growing fast. Over the past 6 months we've moved into three new markets, and before this year closes we're opening in two more major UK cities. That expansion needs people we can train from the ground up and promote into real responsibility. Why the growth? Because we've built our business around the one thing software can't replicate: proper human relationships. As automation strips the personal touch out of how companies win customers, more and more businesses are paying for genuine face-to-face representation instead. Demand for what we do keeps climbing, and we need ambitious people ready to learn the craft and help lead the next stage. What you'll actually learn This is a working route into managing a business, not a course you sit through. Inside your first month you'll be taking the lead on live campaigns. You'll build practical commercial knowledge across customer acquisition and sales, marketing and conversion, day-to-day operations, budgeting, account management and team leadership. The whole picture, from front-line management up to the decisions that shape a business. More than any single skill, we develop the way you think. You'll learn to read the numbers, own your results, back your own judgement and act on opportunity rather than wait for it. If that instinct is already in you, this is where it gets sharpened. The package Competitive base salary, with regular performance bonuses and incentives tied directly to your own results. One-to-one coaching from senior managers and consultants who've done the job, plus access to our full library of management training modules. Your progression Trainee Business Manager, covering leadership basics and campaign management. Junior Manager, moving into the back end: recruitment, onboarding, performance tracking, client reporting and campaign budgets. Senior Manager, running a team, holding client budgets, making hiring calls and taking on real profit and loss responsibility. You earn each step by hitting the mark, not by clocking months. Beyond the desk Regular team socials around central Birmingham. Networking sessions with senior consultants who share how they got there. Fully funded travel for top performers, with past trips taking the team well beyond the West Midlands. Who we're after Fresh graduates and career-driven people with a business head, a strong work ethic and real ambition. A background in leadership or competitive sport tends to translate well here, so if that's you, even better. This isn't a nine-to-five you switch off from. It's a career you build, and one you could eventually run. This is an immediate start role, though we'll happily consider notice periods of up to four weeks for the right person. Apply now. We're interviewing this week. #BirminghamJobs #GraduateJobs #BusinessManager #EntryLevelJobs #ImmediateStart #BirminghamCareers #GraduateCareers #BusinessDevelopment #HiringNow #WestMidlandsJobs

What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. We need people to join our rapidly expanding team of Water Quality and Catchment Management specialists so that we can continue to deliver sustainable solutions to the water sector and environmental regulators in the UK and help protect the water environment. With a background in earth sciences and working knowledge of water quality and geochemistry / environmental chemistry you should be aware of the UK situation with regard to: • How river, lake and TraCs water quality is protected through the WFD and other regulatory tools;, • Be aware / have working knowledge of water quality modelling tools (SAGIS SIMCAT, InfoWorks, ICM etc.)., • Experience of WFD/EIA scoping, reviews and assessments for water/hydrology chapters., • Experience of water environment data collation (field and/or desk based), quality checking and assurance and interpretation., • Experience of water quality permitting and completion or review of H1 and RQP assessments., • Demonstrate understanding of how to conceptualise a water quality problem and knowledge of the available datasets which can be used in problem solving. Prior work experience, either postdoctoral or in consultancy or working in the water sector (regulator or industry) would be desirable. You should have an interest in problem solving through interrogation of time series and spatial datasets, good conceptualisation skills and understand the important of source pathway receptor models and be able to clearly communicate ideas either through your writing or visualisations. An awareness of how groundwater and surface water interact would also be useful. Field experience including sampling network design, risk assessment before field work, and data collation and interpretation (for river and / or groundwater sampling and monitoring) would also be beneficial and some knowledge of catchment management / agri-environment schemes. • Water quality data analysis, conceptualisation and visualisation and clear communication;, • Carrying out desk-based investigations / interpretation of datasets., • Helping to design field monitoring campaigns including traditional and non-traditional approaches;, • Delivery of technical reports and presentations to clients; and, • Winning new work and writing proposals for new projects., • Project and task management., • Being a key member of our water quality team in Sustainable Water Management; You will be mainly UK based but will work collaboratively with teams across WSP's global business. So, being able to work effectively as part of a diverse team, as well as individually for discrete tasks, is very important to us. Our Sustainable Water Management team works across a spectrum of services covering water quality and catchment management water resources and security, hydrology and hydraulics, geomorphology, hydroecology and hydrogeology. We provide high-quality technical services and advice to high-profile customers in the UK and overseas, including government departments and agencies, the water industry, and industrial sectors, including power, transport, nuclear, mining, commercial, and oil and gas. We offer a dynamic, but supportive environment for a motivated and talented individual to fulfil their potential. We recognise that our people are central to our success as a business. As a consequence, we are committed to providing a comprehensive framework for the professional development of our staff, including: • Access to extensive internal and external training opportunities;, • Supporting for volunteering;, • A mentoring programme; and, • Support for gaining chartership through professional institutions. This position is UK flexible, although our main offices for SWM teams are Newcastle-upon-Tyne, Cardiff, Manchester, Shrewsbury, London, Bristol or Glasgow offices and you will be able to benefit from hybrid office-home working. • Degree-level qualifications in a relevant subject (e.g. geography, geology, geochemistry, earth/environmental science, civil engineering or similar);, • A higher degree in a relevant discipline (e.g. river or lake water quality, water chemistry, hydrogeochemistry, water management, environmental science, or similar), is desirable, but not essential;, • You should have excellent analytical skills, and be able to apply them to analysing problems and finding solutions to novel challenges;, • Experience in use of MS Office tools (Word, Teams, Excel, Access, Powerpoint) and use of GIS packages, such as ArcGIS or QGIS;, • You will collaborate effectively as part of a team and be able to work independently with some steer;, • You will demonstrate excellent communication skills, being able to write clearly and / or communicate ideas through visualisations. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? We are one of the world's leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. We need people to join our rapidly expanding team of Water Quality and Catchment Management specialists so that we can continue to deliver sustainable solutions to the water sector and environmental regulators in the UK and help protect the water environment. With a Background In Earth Sciences And Working Knowledge Of Water Quality And Geochemistry / Environmental Chemistry You Should Be Aware Of The UK Situation With Regard To • How river, lake and TraCs water quality is protected through the WFD and other regulatory tools;, • Be aware / have working knowledge of water quality modelling tools (SAGIS SIMCAT, InfoWorks, ICM etc.)., • Experience of WFD/EIA scoping, reviews and assessments for water/hydrology chapters., • Experience of water environment data collation (field and/or desk based), quality checking and assurance and interpretation., • Experience of water quality permitting and completion or review of H1 and RQP assessments., • Demonstrate understanding of how to conceptualise a water quality problem and knowledge of the available datasets which can be used in problem solving. Prior work experience, either postdoctoral or in consultancy or working in the water sector (regulator or industry) would be desirable. You should have an interest in problem solving through interrogation of time series and spatial datasets, good conceptualisation skills and understand the important of source pathway receptor models and be able to clearly communicate ideas either through your writing or visualisations. An awareness of how groundwater and surface water interact would also be useful. Field experience including sampling network design, risk assessment before field work, and data collation and interpretation (for river and / or groundwater sampling and monitoring) would also be beneficial and some knowledge of catchment management / agri-environment schemes. • Water quality data analysis, conceptualisation and visualisation and clear communication;, • Carrying out desk-based investigations / interpretation of datasets., • Helping to design field monitoring campaigns including traditional and non-traditional approaches;, • Delivery of technical reports and presentations to clients; and, • Winning new work and writing proposals for new projects., • Project and task management., • Being a key member of our water quality team in Sustainable Water Management; You will be mainly UK based but will work collaboratively with teams across WSP’s global business. So, being able to work effectively as part of a diverse team, as well as individually for discrete tasks, is very important to us. Our Sustainable Water Management team works across a spectrum of services covering water quality and catchment management water resources and security, hydrology and hydraulics, geomorphology, hydroecology and hydrogeology. We provide high-quality technical services and advice to high-profile customers in the UK and overseas, including government departments and agencies, the water industry, and industrial sectors, including power, transport, nuclear, mining, commercial, and oil and gas. We Offer a Dynamic, But Supportive Environment For a Motivated And Talented Individual To Fulfil Their Potential. We Recognise That Our People Are Central To Our Success As a Business. As a Consequence, We Are Committed To Providing a Comprehensive Framework For The Professional Development Of Our Staff, Including • Access to extensive internal and external training opportunities;, • Supporting for volunteering;, • A mentoring programme; and, • Support for gaining chartership through professional institutions. This position is UK flexible, although our main offices for SWM teams are Newcastle-upon-Tyne, Cardiff, Manchester, Shrewsbury, London, Bristol or Glasgow offices and you will be able to benefit from hybrid office-home working. • Degree-level qualifications in a relevant subject (e.g. geography, geology, geochemistry, earth/environmental science, civil engineering or similar);, • A higher degree in a relevant discipline (e.g. river or lake water quality, water chemistry, hydrogeochemistry, water management, environmental science, or similar), is desirable, but not essential;, • You should have excellent analytical skills, and be able to apply them to analysing problems and finding solutions to novel challenges;, • Experience in use of MS Office tools (Word, Teams, Excel, Access, Powerpoint) and use of GIS packages, such as ArcGIS or QGIS;, • You will collaborate effectively as part of a team and be able to work independently with some steer;, • You will demonstrate excellent communication skills, being able to write clearly and / or communicate ideas through visualisations. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today. We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

Job Title: Lecturer in Computing - Digital and T Levels (FE) Location: Birmingham Salary: £35,608 - £43,482 per annum - AC2 Job type: Full Time, Permanent UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Are you an experienced Lecturer in Computing - Digital and T Level in Further Education? Do you want to help shape a new multimillion-pound centre for Engineering, Digital and Sustainable Construction? Join our School of Engineering, Digital & Sustainable Construction as a Lecturer in Computing - Digital and T Levels (FE) . You'll deliver inspiring, inclusive teaching across areas such as Hardware, Networking, Cybersecurity, and Emerging Technologies, supporting students to succeed in: BTEC Level 2 Information & Creative Technology BTEC Level 3 Extended Diploma in Computing (RQF) Digital T Levels Access to HE Computer Science What We're Looking For: A degree in IT/Computer Science (or equivalent) is required. A teaching qualification is not essential for the role, as full support will be provided to help you achieve it. You'll bring credible computing expertise-through industry experience or strong technical skills-and the ability to design engaging, blended learning. We're particularly interested in applicants with hands-on skills in hardware setup, networking, and cybersecurity , including configuring, maintaining, and troubleshooting IT systems. In return, you'll join a collaborative, innovative department that values professional growth and employer engagement to keep learning relevant and career-focused. If you're ready to help students gain the skills the digital economy demands, we'd love to hear from you. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Thursday 30th July 2026. Interview Date - Monday 17th August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role. TPBN1_UKTJ

Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior 3rd Line Engineer Aston Cross, Birmingham – Office Based Initially (3–6 Months) | Hybrid Working (3 Days Office / 2 Days Home) £40,000 - £50,000 DOE + Excellent Benefits Permanent | Full Time Reporting to: Service Delivery Manager Product / Service: Managed IT Services | Microsoft Cloud | Cyber Security | Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background / Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years’ experience in a senior 2nd Line or 3rd Line technical support role, ideally in an MSP or multi-customer environment. Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity This role bridges the gap between our Service Desk and Senior Architect. You'll take ownership of the most technically challenging support issues, using your experience to investigate thoroughly, make informed decisions and resolve problems wherever possible before specialist architectural support is required. Alongside hands-on technical work, you'll mentor engineers, improve technical standards and work closely with the Service Delivery Manager to continually strengthen our Managed Services operation. What You'll Be Doing • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments. • Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development. • Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes. • Produce clear technical documentation, contribute to knowledge sharing and support continuous service improvement. About You You'll already have built significant technical support experience, ideally within a Managed Service Provider or multi-customer environment, and be comfortable operating as the senior technical escalation point when complex issues arise. You're comfortable dealing with ambiguity, methodical in your troubleshooting and confident making technical decisions without immediately escalating every difficult issue. You'll likely bring: • At least 5 years' experience within a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. •Strong experience within a 3rd Line Support role in an MSP environment. • Excellent Microsoft infrastructure knowledge including Windows Server, Active Directory and Microsoft 365. • Experience supporting Entra ID, Intune and Microsoft Defender. • Strong networking knowledge including DNS, DHCP, VPNs and firewalls. • Experience supporting VMware, Hyper-V or similar virtualisation platforms. • Experience using HaloPSA or another PSA platform. • Excellent customer communication and stakeholder management skills. • A structured, evidence-based approach to troubleshooting and documentation. What This Role Isn't This isn't a Project Engineer role or an Azure Architect position. We're looking for someone with broad Microsoft infrastructure experience who enjoys operational support, technical ownership and solving complex customer issues. A key part of the role is knowing when to resolve an issue yourself and when specialist architectural input is genuinely needed. Why Join Nexian? You'll join a growing Microsoft-focused Managed Services business where your technical expertise will genuinely influence how support is delivered. You'll enjoy: • Hybrid working following successful onboarding. • Company pension. • Ongoing Microsoft training and certification support. • Career development opportunities. • Exposure to modern Microsoft technologies. • A collaborative team where your ideas and expertise are valued. Your Experience May Include Senior 3rd Line Engineer, 3rd Line Support Engineer, Senior Infrastructure Engineer, Microsoft Support Engineer, Senior Systems Engineer, MSP Engineer, Infrastructure Support Engineer, Technical Support Engineer, Microsoft 365 Engineer, Cloud Support Engineer or Senior IT Engineer. Apply Now If you're looking for a role where technical ownership, customer impact and continuous improvement are valued as highly as technical expertise, we'd love to hear from you. Bring your Microsoft infrastructure experience, your MSP background and your passion for solving complex technical problems, and help us continue delivering exceptional Managed Services. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. 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Production Coordinator Walsall | £27,000 to £32,000 | 8am to 4pm Monday to Thursday | 2:30pm Finish Friday | Profit Share | 25 Days Holiday + Bank Holidays I asked the Operations Manager why they were recruiting. He laughed and said... "At the minute, sales stick the order on a spreadsheet and throw it into production." We both knew he was only half joking. Because everyone in manufacturing knows what happens next. One job jumps the queue. Material hasn't arrived. Production are waiting. Customers start chasing. Everyone's busy. Nobody's actually coordinating it. That's why this Production Coordinator role has been created. Not because someone left. Because the business has reached the point where they know they need somebody sitting in the middle, joining the dots. As Production Coordinator, you'll be the link between Sales, Stores, Production and the customer. Some material will arrive and go straight back out. Some will need cutting and processing. Some jobs will need sending out for subcontract work before coming back in. Your job as Production Coordinator is making sure everyone knows what's happening, when it's happening and what needs to happen next. It's not about sitting behind a desk updating spreadsheets all day. It's about talking to people. Walking the shop floor. Checking machine capacity. Understanding priorities. Asking the questions before they become problems. The Operations Manager is someone you'll enjoy working with. He's honest. He knows the business isn't perfect. In his words, "We're a bit of a mess at the minute...but we're sorting it." I actually think that'll appeal to the right person. Because if you're the sort of Production Coordinator who enjoys making things run better, you'll have the chance to make a real difference here. You'll probably recognise yourself... • You've worked in manufacturing and understand how production flows. You're organised without needing to tell everyone you are. You enjoy speaking to people across the business rather than hiding behind emails. You spot problems before they become late deliveries. You get a real sense of satisfaction when everything comes together because you've planned it properly. As Production Coordinator, you'll be joining a business that's part of a much larger engineering group, so whilst this site is still improving, there are genuine opportunities to develop your career over time. What's in it for you? • £27,000 to £32,000 depending on experience. Monday to Thursday 8am to 4pm. 2:30pm finish every Friday. 25 days holiday plus Bank Holidays. A genuinely attractive profit share scheme when the business hits target. * A brand-new Production Coordinator role where your ideas will genuinely be listened to. If you're looking for perfection, this probably isn't it. If you're looking for a business that's honest about where it is, has a supportive Operations Manager and wants someone to help build something better...I'd love to tell you more. This role is exclusive to Marshall Harmony. You won't be contacted by any third parties. If you'd like more info or want to talk it through, just drop us a message, or send your CV to the email above. By submitting my CV, I acknowledge and accept that Marshall Harmony will collect and process my personal information for recruitment purposes and will retain it for a minimum of 24 months in accordance with their Privacy Policy and T&Cs, available at: (url removed)/ | (url removed)/terms-conditions/ Before this retention period expires, Marshall Harmony will contact me to ask whether I wish my data to remain on file within their talent pool

Stock Control Coordinator - East & West Midlands Are you ready to take on a pivotal role in enhancing operational efficiency? Our client, a leader in the utilities sector, is seeking an enthusiastic and detail-oriented Field Based Stock Coordinator to join their dynamic team! If you thrive in fast-paced environments and love the idea of working on-site across the East and West Midlands, this opportunity is for you! Summary: Start date: ASAP Duration: 6 months with potential for longer Location: Field based across the East & West Midlands Area Pay Rate: £21.36 per hour Hours: 37 hours per week Monday to Friday Purpose of the Role: As a Field Based Stock Coordinator, you will support the Clients Stock Surplus Programme by conducting depot-based stock audits, validating surplus materials, and maintaining stock registers. Your efforts will be crucial in ensuring existing materials are utilised effectively before new purchases are made, ultimately helping to reduce material costs and support the delivery of the new efficiency programme. Key Responsibilities: Depot Stock Audits: Visit various depots and operational sites across the East & West Midlands Conduct physical stock checks of transformers, switchgear, cable, and more. Verify stock location, condition, and usability. Reconcile physical stock against tracking records and spreadsheets.Stock Identification & Classification: Identify excess, obsolete, or stranded materials. Determine the best course of action for assets: reuse, return, or dispose. Accurately record asset details in central trackers.Programme Support: Match available surplus stock with planned work programmes. Support local teams in assigning surplus stock to future replacement schemes. Help maintain a centralised surplus stock register.Stakeholder Engagement: Collaborate closely with Depot Managers, Team Managers, Heads of Operations, and Stores teams. Escalate issues when stock ownership or project allocation is unclear. Reporting & Governance: Produce weekly progress reports. Track the value of identified stock, redeployed stock, and returned stock. Update central trackers and governance packs diligently.Experience Required: Essential: Experience in stock checks, inventory management, or asset audits. Comfortable in depot, warehouse, or operational environments. Strong Excel and data-entry skills. Ability to travel regularly across operational sites. Full UK Driving Licence.Desirable: Experience in utilities, engineering, logistics, warehousing, or supply chain. Knowledge of electrical network assets. Familiarity with SAP, inventory systems, or asset management databases. A continuous improvement mindset.Personal Attributes: We are looking for someone who is: Organised and methodical. Capable of working independently across multiple locations. Comfortable challenging data inconsistencies. Detail-oriented with a knack for building strong relationships with depot teams. Eager to spend most of their time on-site rather than behind a desk. If you're ready to make a real impact and drive efficiency within our client's operations, apply now! Join us in transforming the way we manage our resources and support our commitment to excellence! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. The Role at a Glance Technical Service Delivery Manager Aston Cross, Birmingham – Office Based Initially (3–6 Months) | Hybrid Working Thereafter (Subject to Successful Onboarding, Performance & Business Requirements) £60,000 - £65,000 DOE + Company Benefits Permanent | Full Time Reporting to: CTO Product / Service: Managed IT Services | Microsoft Cloud | Cyber Security | Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background / Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity We're specifically looking for someone who has already led Service Delivery within an MSP and can demonstrate how they've improved or transformed a service operation before. You'll inherit a solid foundation with genuine opportunity to improve how we operate, developing a more proactive, accountable and customer-focused service operation. You'll lead our Service Desk, Escalation and Centralised Services teams while working closely with the CTO to improve operational maturity, strengthen customer experience and support the continued growth of the business. Whilst you'll have strong technical credibility, this is not a hands-on engineering role. Instead, you'll lead the people, processes and service operations that enable our technical teams to perform at their best. What You'll Be Doing Service Leadership • Lead the day-to-day operation of our 1st, 2nd and Escalation Support teams. • Oversee Centralised Services including monitoring, patching, backup, alerting and security tooling. • Improve ticket ownership, SLA performance, customer satisfaction and operational efficiency. • Reduce unnecessary escalations through improved workflows, coaching and service standards. Customer Service & Operational Excellence • Lead major incidents, customer escalations and service recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA workflows, SLAs, automation, reporting, dashboards and service data quality. • Introduce better documentation, knowledge management and operational processes. • Identify opportunities to automate repetitive activities and improve service maturity. Leadership & People Development • Coach, mentor and develop Service Desk engineers and team leaders. • Conduct one-to-ones, performance reviews and capability planning. • Build a culture of ownership, accountability and continuous improvement. • Support recruitment and succession planning as the business grows. Projects & Customer Onboarding • Coordinate operational delivery for new customer onboarding and Managed Service transitions. • Work closely with Sales, Projects and Technical teams to ensure seamless customer handovers. • Support pre-sales activity by providing operational expertise and service insight. • Coordinate project delivery from a service perspective while working alongside technical specialists responsible for solution design. About You You're an experienced MSP Service Delivery leader who enjoys improving operations rather than simply maintaining them. You understand how to balance customer expectations, technical capability and commercial priorities while developing high-performing teams that consistently deliver excellent service. You'll probably bring: • Proven experience leading Service Delivery within a Managed Service Provider. • Demonstrable experience improving, transforming or rebuilding an MSP Service Desk or Managed Services operation. • Strong leadership experience across 1st Line, 2nd Line and Escalation teams. • Deep hands-on experience with HaloPSA (strongly preferred) or another leading PSA platform, including configuring workflows, SLAs, queues, automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. • Experience supporting legal, professional services or other regulated environments would be advantageous. Why Join Nexian? This is an opportunity to genuinely shape how our Managed Services function operates. Rather than inheriting a mature operation, you'll have the autonomy to improve processes, develop people and create a service operation capable of supporting our ambitious growth plans. Alongside a competitive salary you'll enjoy: • £60,000 - £65,000 DOE. • Hybrid working following successful onboarding, subject to performance and business requirements. • Company pension. • Career progression opportunities. • Direct access to senior leadership. • Genuine autonomy and ownership. • Opportunity to shape a growing Managed Services business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations Manager or Service Operations Manager. Apply Now If you're ready to build, improve and lead a Managed Services operation where your ideas, leadership and experience will genuinely shape the future of the business, we'd love to hear from you. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details

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