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  • Administrative/marketing  Assistant
    Administrative/marketing Assistant
    24 days ago
    £25000–£28000 yearly
    Full-time
    Kings Langley

    We’re looking for a highly organised and proactive Marketing & Administrative Coordinator to support both our marketing function and day-to-day office operations. This is a varied, hands-on role where you’ll be involved in everything from property marketing and content creation to handling enquiries, coordinating reports, and keeping the office running smoothly. You’ll play a key role in ensuring our property listings are accurate and engaging, while also acting as a central support for the team—managing incoming calls, coordinating marketing materials such as boards, and assisting with reporting and general administration. This role is ideal for someone who enjoys a mix of creative marketing and structured administrative work, and who thrives in a fast-paced property environment. You will report to the Director of Marketing and Director of Administration. Administrative & Office Support • Answer and manage incoming phone calls, directing enquiries appropriately, • Handle general property and client enquiries via phone and email, • Maintain accurate internal records and databases, • Provide day-to-day administrative support to agents and senior team members, • Assisting with the generation and consolidation of reports, • Assist with diary coordination and internal communications where required Property Listings & CRM Management • Assist with the designing of brochures, property particulars, and marketing materials, • Ensure all content aligns with brand guidelines, • Upload and maintain property listings on the company CRM and third-party platforms, • Ensure all property details, images, and descriptions are accurate and up to date, • Monitor listings and resolve any issues with portal integrations, • Keep records of live, under-offer, and completed properties up to date, • Liaise with agents to gather accurate property information and updates Boards & Marketing Materials Management • Order and coordinate installation of property boards (For Sale/To Let, etc.), • Liaise with board companies to ensure timely installation and removal, • Keep track of board stock and manage reorders, • Ensure all marketing materials are consistent with company branding Social Media & Online Presence • Assist with content creation for LinkedIn and Instagram, • Promote listings, deals, and company updates

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  • Full-Time order processor & Customer Support Assistant – Immediate Start
    Full-Time order processor & Customer Support Assistant – Immediate Start
    24 days ago
    £25000–£26000 yearly
    Full-time
    Stanmore

    Full-Time Order Processor & Customer Support Assistant – Immediate Start We are a branded wholesaler based in Stanmore, supplying our products to a wide range of retailers including high street shops, independent department stores, and garden centres. We are offering a full-time position with an immediate start. The role involves handling very light products, so no heavy lifting is required. Full training will be provided. Key Responsibilities • Fulfil customer orders using an iPad system and prepare them for dispatch, • Organise the warehouse, sort incoming deliveries, and report shortages or low stock levels (software supported), • Manage customer returns and replacements efficiently, • Answer customer phone calls when needed, providing excellent customer service, • Work collaboratively within a small, close-knit team, paying attention to details and taking on feedback Requirements • Fluent English is essential, • Confident, proactive, and able to perform well in a busy environment, • Willingness to learn, improve, and grow within the role, • Strong team player with a positive attitude, • Previous experience in retail, warehouse, or customer service is preferred but not required, • Basic Excel skills are desirable but not mandatory Working Hours • Monday to Friday, 9:00 AM – 5:00 PM Closed on Bank Holidays and National Holidays Location • Based near Canons Park in Stanmore, with good access to public transport

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  • Clinic coordinator
    Clinic coordinator
    2 months ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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