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The Role... At Soho House, the Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the General Manager and management team. As the Floor Manager, your primary responsibility is to manage a floor team to deliver a successful and efficient service whilst upholding Soho House service standards and creating an approachable yet elevated atmosphere for members, guests and staff. You'll ensure that members have an enjoyable experience and deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties... Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff. Lead engaging training sessions on Soho House food and drink programs through storytelling, demos, and initiatives like "Cook House," "House Tonic," and "Club School." Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency. Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside People & Development. Oversee onboarding and development of new team members, ensuring the floor team is confident, polished, and guest-focused. Gather and act on member feedback in partnership with the Membership team to continuously improve service and offerings. Train and coach staff on Soho House core values, roles, and service standards to build a high-performing and knowledgeable team. Oversee daily operations, ensuring all assigned tasks are completed on time and to the highest standard. Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence. Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team. What we are looking for... Minimum of 2+ years' experience in similar capacity Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously TPBN1_UKCT

Customer Operations Manager Location: London Salary: £40,000 - £60,000 per annum About the Job We’re looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You’ll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who’s ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. Produce clear weekly and monthly performance reports with insight-driven actions. Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation Design digital support journeys that leverage self-service and automation wherever possible. Use automated workflows that reduce manual effort. Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. Work closely with product, engineering, and commercial teams to advocate for customer needs. Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight Ensure support processes comply with data privacy regulations, including GDPR. Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We’re Looking For Must-Haves 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). Proven track record in leading support operations in a 24/7/365 environment. Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. Ability to lead strategy while also being deeply hands-on. You’ll need to write the playbook, run the reports, talk to customers, and build the processes. Experience with automation tools and a deep understanding of customer workflow design. Excellent communication and stakeholder management skills, especially when handling cross-functional issues. Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves Experience in telecom, eSIM, travel tech, or subscription-based businesses. Exposure to fraud workflows, payment disputes, or regulatory complaint handling. Understanding of self-service design and proactive support strategies. What You Can Expect A critical role in shaping how global travellers experience our brand. A startup environment with autonomy, ownership, hard work and opportunity for growth. Remote-first working culture with flexible ways of working. A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we’d love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply

Our client is a hugely successful and award-winning global organization specialising in CRM software solutions to the SME marketplace. They are now seeking an experienced Sales Training Manager for a 12 month contract. This is a hybrid role with 3 days a week based at their prestigious UK headquarters in central London. Skills • 5+ years experience in Sales Enablement and ‘Train the Trainer’ roles., • Experience in SaaS Sales especially CRM and Marketing solutions., • Strong communication skills both when training sellers or working with stakeholders., • Ability to motivate and guide others to act., • Docebo, coaching and call evaluation systems , Slack or Amazon Connect., • Experience working with various AI tools would prove useful. Duties The Sales Enablement Specialist will play a key role in ensuring their sales teams are equipped with the training, skills, and tools they need to be successful. • Onboarding new hires, • Delivering ongoing learning that drives performance improvement., • Review sales calls to identify coaching opportunities and skill gaps., • Oversee Product Knowledge and Continuous Learning to the sales teams. Benefits • Long contract - 12 months, • Recognised as a top place to work, • Hybrid role, • Global company, • Free Breakfast...

Outsourcing Manager | Top 30 Firm | London Are you an ambitious accounting professional looking to move into a high-impact leadership role within a sophisticated Business Support department? Do you thrive on delivering +quot;real-time+quot; financial insights and acting as a lead consultant for complex client portfolios? If you are passionate about driving digital transformation and managing high-performing teams, this is the opportunity to elevate your career within a prestigious London environment. About the Firm This Top 30 Firm is renowned for its forward-thinking approach to digital accounting and its commitment to providing bespoke advisory services to a diverse corporate and not-for-profit client base. Operating with the agility of a mid-tier specialist and the resources of a major national player, the firm provides an environment where innovation in process and technology is actively encouraged at the management level. Responsibilities As an Outsourcing Manager you will: Manage a substantial portfolio of corporate and not-for-profit clients, acting as the primary point of contact for complex technical queries. Lead the onboarding of new clients, establishing robust processes and procedures to ensure seamless service delivery. Drive the transition from traditional processing to daily/weekly +quot;real-time+quot; reporting using advanced online accounting software. Supervise, train, and mentor junior staff, overseeing their professional development and the quality of management accounts and VAT preparation. Act as a technical consultant for clients requiring bespoke software setups, reporting frameworks, and tailored training. As an Outsourcing Manager you will: Oversee departmental operations, including resource allocation and the implementation of risk management systems. Manage client billing and job recoverability, ensuring the department meets its monthly and annual financial targets. Review weekly time sheets and monitor the delivery of services across the department to meet strict deadlines. Assist with the preparation of fee proposals for potential clients and participate in prospective client meetings. Support Partners and Senior Management in the general running of the Business Support department. What You+rsquo;ll Receive 25 days annual leave plus bank holidays. Hybrid working pattern (3 days in the London office, 2 days remote). 8% employer pension contribution. Private medical insurance. Performance-related bonus scheme. 22 weeks full pay enhanced parental leave. At Austin Rose, we specialise in Public Practice recruitment and use our market insight to support professionals in securing roles aligned with their long-term ambitions. #publicpractice #acca #outsourcing #londonjobs

Talent Acquisition Advisor HR Policy/Recruitment Principles Advisor (Civil Service) London, England Work pattern: Hybrid - 40% (2 days pw) in office (Currently in Embankment, will move to Canary Wharf towards the back end of 2026). Contract Type: 12 Month Maternity Cover (Temporary), Monday - Friday, 36 hrs per week. Hourly Rate: £18.99ph (PAYE) Key Responsibilities Manage end-to-end recruitment campaigns across government roles, ensuring compliance with Civil Service Recruitment Principles. Work closely with hiring managers and panels to seek approvals and manage governance processes. Maintain clear recruitment documentation and audit trails in line with policy. Support candidate screening, selection, and onboarding to keep recruitment running smoothly. Build and maintain strong relationships with internal stakeholders across People and Culture. Essential Experience Experience delivering Civil Service recruitment, with knowledge of approvals and governance processes and the Civil Service Recruitment Principles. Strong stakeholder management and organisational skills. Understanding of internal HR/recruitment processes, especially within a Civil Service environment. Excellent written and verbal communication skills. Additional Information This role reports to the Senior Talent Acquisition Manager and is part of the People and Culture team delivering in-house recruitment. Adecco is a disability-confident employer. We are committed to an inclusive and accessible recruitment process. If you require adjustments, please let us know. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Our London City based Bank are looking for a Relationship Manager to join their busy team. • They are looking for an all rounder who has experience within onboarding business banking accounts (KYC and AML)., • Experience within accounts and deposits is cruicial and having charity account exposure is beneficial too., • Going out and winning new business will be part of the role and looking after existing clients. You will be representing the Bank and going out on events. MUST HAVE previous/current Banking experience in the UK. The role is hybrid, Monday - Friday and is paying between £40-45k

Chef / Kitchen Manager Job Description Gerrys Hot Subs Position Title Head Chef / Kitchen Manager Location London Job Type Full-Time Competitive salary based on experience + performance incentives About Gerrys Hot Subs Gerrys Hot Subs is a fast-growing hot sandwich and casual dining brand focused on quality ingredients, fast service, and consistent customer experience. We are looking for an experienced and reliable Head Chef/Kitchen Manager to lead our kitchen operations and help grow the business. Position Summary The Head Chef/Kitchen Manager will oversee all kitchen operations, food preparation, quality control, inventory management, staff training, and food safety standards. The ideal candidate has experience working in fast-paced kitchens, sandwich shops, grills, or quick-service restaurants and can maintain excellent food quality during busy service periods. Key Responsibilities Kitchen Operations Manage daily kitchen operations efficiently Prepare and oversee all hot subs, sauces, sides, and prep items Ensure food quality, consistency, and presentation standards Maintain speed and accuracy during peak hours Staff Management Train, supervise, and motivate kitchen staff Create staff schedules and manage shift coverage Maintain a positive and professional kitchen environment Assist with hiring and onboarding new team members Inventory & Cost Control Monitor inventory and place supply orders Reduce food waste and control portion sizes Track food costs and maintain profitability targets Work with suppliers to ensure quality ingredients Health & Safety Ensure full compliance with food hygiene and safety regulations Maintain clean and organized kitchen stations Follow HACCP and health inspection standards Enforce sanitation and safety procedures at all times Menu Development Assist with recipe development and menu improvements Standardize recipes and preparation methods Introduce new ideas to improve efficiency and customer satisfaction Requirements Minimum 35 years of kitchen or chef experience Experience in fast casual, sandwich shop, grill, or quick-service restaurant preferred Strong leadership and communication skills Ability to work under pressure in a fast-paced environment Knowledge of food safety and kitchen management Excellent organizational and time management skills Flexible availability, including evenings and weekends Preferred Qualifications Food Hygiene Certificate Kitchen management or supervisory experience Experience managing inventory and food costing Passion for quality food and customer service What We Offer Competitive pay Career growth opportunities Supportive team environment Staff meals and employee discounts Performance-based bonuses Opportunity to help grow an expanding brand How to Apply Please send your CV and a short introduction outlining your kitchen experience and availability. TPBN1_UKCT

The Community Engagement Manager leads day‑to‑day community engagement, events and programmes, ensuring members receive a high‑quality, inclusive and supportive experience. The role combines team and volunteer management, event delivery, and membership onboarding and retention, using insight and feedback to continuously improve community services. Client Details Inclusive Reform Jewish synagogue with a strong commitment to meaningful engagement, learning, wellbeing and life‑cycle support for its members. Description Lead the planning and delivery of a varied programme of in‑person and community events, ensuring high quality experiences from conception to post‑event follow‑up. Act as the primary point of contact for members and prospective members, handling enquiries related to membership, events and services with professionalism and empathy. Design and oversee a welcoming member onboarding journey, introducing new members to events, programmes and community life to support retention and engagement. Use membership data, CRM insights and feedback to shape event programming, improve attendance and inform future planning. Work closely with internal teams and external partners to ensure events are well‑promoted, inclusive and aligned with member interests. Recruit, train and manage volunteers to support events and community activities, ensuring clear roles and a positive experience. Line‑manage and coordinate administrative support to ensure smooth event operations and consistent member service standards. Monitor engagement, attendance and retention, producing reports and recommendations to support membership growth and continuous improvement.Profile Proven experience delivering membership‑focused events and programmes end to end. Strong background in membership services, onboarding and retention. Confident managing volunteers and small teams to deliver consistent, high‑quality outcomes. Excellent stakeholder and relationship‑building skills, with a community‑first mindset. Highly organised, able to manage multiple priorities in a fast‑paced environment. Data‑driven, comfortable using CRM insights and feedback to shape engagement strategies. Job Offer Competitive salary ranging from £40,000 to £45,000 per annum. Opportunity to work with a respected not-for-profit organisation in London. A permanent position offering stability and career growth. The chance to contribute to meaningful and impactful projects.If you are passionate about planning and delivering exceptional events in the not-for-profit sector, apply today to join this London-based organisation

Regional Health & Safety Manager – Property Services - London £60,000 - £70,000 + Car Allowance / Company Vehicle + Excellent Benefits An excellent opportunity has arisen to join a leading national property services organisation delivering responsive repairs, refurbishment, retrofit and planned maintenance works within the social housing sector. This role will suit an engaging and operationally focused Health & Safety professional who enjoys being visible across contracts, working closely with frontline teams and driving positive behavioural culture. The organisation operates across multiple long-term local authority contracts and has an excellent reputation within the sector for quality, standards and operational delivery. This is a highly operational role supporting housing maintenance and refurbishment activities across London and surrounding areas. Why This Role? Major flagship contracts across London Well-established national organisation Strong reputation within social housing and property services Diverse operational environment Opportunity to influence operational culture directly High level of stakeholder engagement and autonomy Broad mix of responsive repairs, retrofit and refurbishment works Key Responsibilities Conducting operational audits and inspections Supporting site teams and operational management Driving positive H&S culture across contracts Supporting contractor management and onboarding Supporting competency and compliance improvements Assisting with incident investigations Delivering visible operational leadership Supporting operational teams across multiple contracts Reviewing RAMS and compliance documentation The Successful Candidate Will Have Experience within social housing, property services, hard FM or Refurbishment/Fit Out NEBOSH Diploma or Equivalent qualification Strong auditing and operational inspection experience Excellent communication and stakeholder engagement skills Experience working within fast-paced operational environments Happy to be in London five day a week Desirable but not essential experience includes: Responsive repairs Planned maintenance Refurbishment Retrofit / decarbonisation projects If you are looking for an operationally focused H&S role within a highly respected organisation, please apply today

Building a sustainable tomorrow BAM UK & Ireland is recruiting a Design Manager to join the London Construction segment. Making Possible • You will be required to manage the design process to deliver technically compliant, cost-efficient and coordinated design packages, during both the pre-construction and project delivery stages. • Engage and manage the digital and sustainability requirements of the project. • Liaise with subcontractors, design team members and external consultants, creating a collaborative environment to deliver design information that meets all the relevant DfE and school requirements and conforms to Building Regulations. • You will manage the design information release, production and approval of technical drawings, chair Client Engagement Meetings (CEM’s) and design workshops, coordinate complex design packages, and validate design details, adding value to the construction process. • Providing expert guidance and technical support, you will work closely with the DfE, Technical Advisors (TA’s) and project teams to identify and mitigate risks, as well as ensure compliance with all statutory, legal, and planning requirements. • Demonstrate level of technical competence across Arch, Structures and MEPH • Assisting with the selection and scope of suitable subcontractors for Contractor Design Portions and working drawings. • Ensure the design programme is developed and managed with all parties to inform the TIDP and MIDP. • Regular reporting both internally and externally. What’s in it for you? In addition to an attractive salary we offer a significant benefits package which could include; Competitive salary Company Car or Car allowance A wide range of family friendly policies 8% matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development Flexible benefit pot What do you bring to the role? • Design Management Experience, ideally within DFE/Schools sector. • A “can-do” and collaborative approach • Enthusiastic team player, able to listen, understand, engage and motivate and with confidence to make decisions when required. • A desire to constantly learn, improve and share knowledge and experience. • An understanding of both the design and construction processes within the DfE sector, and the interface between them with an understanding of Revit and AutoCAD and BIM Level 2 requirements. • Desire to drive improvements and benefits through embracing digital construction. • Excellent communication skills, both at the personal level and more formal reporting level • Review designs for technical completeness and buildability, Develop Consultant scopes of service and the Design Responsibility Matrix, Develop VE proposals with wider team, Lead design programme. • An understanding of EDMS, particularly ACC/Autodesk Forma. About BAM Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes thesport safe, fun, and accessible for everyone.As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! Were proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025 and 2026 which reflects our commitment to creating an amazing work environment. But dont just take our word for ithere's what our colleagues have to say about us: You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you. From day one, thecollaborative and supportive cultureat Clays has been clear. The onboarding process and continuous training show a real commitment toemployee development. Mistakes are stepping stones here,and no one is frowned upon for making them. We learn from each other, which is unique in a workplace. CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. Thats why werededicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, wed love to hear from you! And of course, were looking for someone who embodies our Clays values. Thats why weve framed them as key questions that guide everything we do: SAFE- Is it safe?Safety first. Its our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE- Will it deliver an amazing experience?We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING- Will it leave a last impression?Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to be part of Soho team and play a key role in establishing the floor operation and infrastructure. As Assistant Floor Manager you'll support the Floor Manager to orchestrate seamless planning, recruitment, and execution for this fresh Clays location. You will work with the General Manager, to implement the Clays service system and develop the standards of the location and the team. In this role, you will supervise a team of approximately 15 floor colleagues to drive colleague development to ensure the company achieves its succession planning goals through the Clayers Academy. You will disrupt the normal attitude to the casual environment, and provide an unrivalled service and delivery in the competitive socialising environment, elevating the standards of everything we do. Day to day, working closely with our events team, you will coordinate the service between the bar, floor, kitchen and hosts. Constructing the operating plan and positions and all elements of planning and coordinating the execution of the service for the floor. We are looking for a self-driven Assistant Floor Manager candidate who has worked in high volume operational businesses. You will be a dynamic thinker and passionate about people, both guests and colleagues. The right candidate will have a proven track record of delivering the highest F&B standards with incredible attention to detail,experience in another competitive socialising concept desirable. You will also need to be a strong communicator with the confidence and energy to engage a team to deliver. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: Oversee daily floor operations to ensure smooth and efficient service. Implement Clays standard operating procedures for floor colleagues. Ensure compliance with health, safety, and hygiene regulations. Maintain front-of-house equipment and utensils, ensuring they are in good working order. Execute the service and game delivery in accordance with Clays operations playbook. Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: Train, and mentor floor colleagues, fostering a positive work environment. Schedule and manage floor colleague shifts to ensure adequate coverage. Promote Clays Behaviours and effective communication within the front-of-house colleagues. Support colleague development through ongoing training via Clayers Academy. Ensure colleague compliance with company policies and procedures. Guest Experience: Ensure that all food and drinks are served and presented to the highest standard. Relentlessly strive to achieve the continuous Clays steps of service wheel. Monitor guest feedback and make adjustments in service as needed. Interact with Clayer colleagues to gain feedback and ensure guest satisfaction. Address and resolve any guest complaints or issues promptly and effectively. Maintain a focus on providing exceptional game, food & beverage experiences for all guests. Ensure the venue and atmosphere are always at the very highest standard. Financial Management: Support the management of departmental budgets, including labour and F&B and consumable costs. Monitor and control inventory, minimising waste and managing stock levels. Implement cost control measures without compromising on quality. Marketing and Promotion: Collaborate with the marketing team to develop and promote special menus and events. Assist in content creation for promotional materials, including social media. Participate in marketing initiatives to increase the visibility and reputation of Clays. Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period. Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: Ensure compliance with all legal and regulatory requirements. Prepare and submit required reports promptly. Manage floor documentation, including recipes, training materials, and safety procedures. Support front-of-house safety and hygiene audits. Execute Clays policies and procedures. Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES 1 years of experience in a similar very high volume pre-booked business position is desirable. Mental Health First Aid (not essential). WSET Level 2 (not essential). Fire Warden (not essential). First Aid (not essential). New Opening Experience (not essential). Always looking for opportunities to improve your knowledge and abilities. Passionate about hospitality and creating amazing experiences. A keen eye for detail with excellent written and verbal communication skills. Ability to build lasting relationships with colleagues and clients. Honest with strong moral principles. Take initiative, solve problems calmly, and work well under pressure. Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOULL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge. Holiday: 32 working days holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. Celebration Day: An additional paid day off each year to celebrate something meaningful to you. Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. Volunteer Day: A paid day off annually to give back to your local community. Birthday Gift: Choose a special gift to celebrate your birthday. Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development. TPBN1_UKCT

The Customer Service Supervisor is responsible for supervising day‑to‑day customer service operations within the non‑clinical recruitment department of a healthcare recruitment agency. The role focuses on front‑line service delivery, staff supervision, performance monitoring, and issue escalation, ensuring service procedures and standards are followed consistently. This is a non‑clinical, supervisory role with no responsibility for clinical decision‑making, service strategy ownership, or departmental management. Key Duties and Responsibilities • Supervise customer service staff providing support to non‑clinical recruitment activities, • Provided high-quality customer support through phone, email, and face-to-face interactions, always maintaining a professional, friendly, and customer-focused approach, • Handled customer enquiries, complaints, and service requests efficiently, ensuring timely resolutions that met both customer expectations and company standards, • Allocate daily workloads, tasks, and priorities to service teams, • Monitor service queues, response times, and resolution outcomes, • Ensure service procedures and operational guidelines are followed consistently, • Check the quality and accuracy of customer service interactions and documentation, • Maintained accurate and up-to-date customer records using Customer Relationship Management (CRM) systems, ensuring data integrity and full compliance with General Data Protection Regulation (GDPR) requirements., • Followed all company policies, procedures, and compliance requirements, maintaining a high standard of professionalism at all times., • Ensure service delivery meets agreed internal service standards and SLAs, • Identify recurring service issues and escalate them to management, • Support the implementation of service improvements introduced by senior management, • Act as the first escalation point for non‑clinical service queries or complaints, • Support service delivery to healthcare clients, including NHS trusts and private providers, • Ensure clear and professional communication with non‑clinical candidates throughout the recruitment process, • Assist in resolving service‑related issues promptly and professionally, • Provide day‑to‑day guidance, support, and coaching to customer service staff, • Supported the onboarding and training of new team members, helping them settle into their roles and understand processes quickly., • Monitor individual performance and provide feedback to improve service quality, • Raise performance or conduct concerns to the line manager where appropriate, • Supervise administrative recruitment compliance activities, including:, • Right to Work documentation checking, • DBS coordination (where required), • Records management and document accuracy, • Ensure records are maintained accurately and in line with procedures, • Escalate compliance issues or risks to management for review, • Maintain basic service performance records and reports, • Provide regular updates to the Operations Manager or Service Manager, • Communicate service issues, staffing concerns, and operational risks appropriately, • Participate in team meetings and service update briefing Skills & Competencies Experience supervising customer service or support teams Strong organisational and communication skills Ability to manage workloads and priorities in a fast‑paced environment Good problem‑solving and customer handling skills Attention to detail in administrative and service tasks Experience & Qualifications Previous experience in a customer service or supervisory role Experience supporting operational service delivery Education to secondary level or equivalent experience Supervisory or customer service training desirable

Are you a Trust & Tax professional looking to join a highly regarded firm offering a competitive salary, 25 days’ holiday plus purchase options, private medical insurance, pension, performance bonus, hybrid working and more? This is an excellent opportunity to join an award-winning Private Client team working with high-net-worth individuals and complex trust and tax matters. About the Firm: • Highly respected firm named as one of The Times’ Best Law Firms • Renowned for private client, property and family law expertise • Acts for high-net-worth individuals, trusts, charities and businesses • Collaborative culture with high-quality, engaging work Trust & Tax Manager — Position Overview: You will join a specialist Private Client team, managing trust accounts and tax matters for a portfolio of high-net-worth clients. This role offers exposure to complex work within a collaborative environment, without line management responsibility. Key Responsibilities of the Trust & Tax Manager: • Preparing self-assessment income tax returns and CGT returns for trusts, estates and individuals • Preparing annual trust accounts and managing compliance matters • Handling inheritance tax returns including 10-year and exit charges • Liaising with HMRC and arranging tax payments • Managing FATCA and CRS compliance • Registering and maintaining trusts on HMRC’s trust register • Liaising with trustees, beneficiaries and professional advisers • Attending trustee meetings where appropriate • Monitoring deadlines and key dates • Supporting the overall delivery of private client services Requirements of the Trust & Tax Manager: • Minimum 3 years’ experience in trust accounting and tax • Strong experience preparing trust accounts and tax returns • Excellent analytical and communication skills • Advanced Excel skills and strong Microsoft Word knowledge • Experience with CCH tax and accounting systems desirable • ATT or CTA qualification advantageous • Highly organised with strong attention to detail • Ability to manage a busy workload and meet deadlines The Benefits for the Trust & Tax Manager role: • Competitive salary (DOE) • 25 days’ holiday plus purchase options • Hybrid working (after onboarding period) • Private Medical Insurance and health cash plan • Pension and life assurance • Performance bonus and commission on new business • Ongoing training and career development • Inclusive culture with strong work-life balance focus • And more If you are a Trust & Tax professional looking to join a leading Private Client team, apply today. Alternatively, contact Shabir at Law Staff Limited quoting reference BH-37719 PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION THAT YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Contract Manager – FM Service Provider – London & West London – Up to £75,000 per annum CBW are currently recruiting an experienced Contract Manager to oversee the delivery of all hard FM services across a mixed portfolio, including a mobile contract within Central London and a flagship commercial building in West London. This role involves managing both mobile engineering teams across the City and a dedicated on-site team at a key West London site, ensuring all planned and reactive maintenance activities are delivered to the highest standards. You will be responsible for coordinating operations across both the mobile portfolio and the static site, maintaining efficiency, compliance, and a consistently high level of service delivery. Hours Monday to Friday, 08:00am – 17:00pmKey Duties & Responsibilities Report directly to the Operations Manager Oversee and manage agreed KPIs and SLAs to ensure contract performance Take ownership of health, safety, and environmental standards across both sites Manage and support a Supervisor and team of engineers Plan and coordinate maintenance activities, shutdowns, and project works Ensure compliance with company quality procedures Lead recruitment, onboarding, and ongoing development of team members Conduct appraisals, manage attendance, and handle disciplinary matters Build and maintain strong client relationships across both locations Oversee all contract reporting requirements Identify opportunities to improve service delivery and grow contract value Provide technical support to both client and engineering teams Manage permit-to-work systems effectively Represent the business in client meetings Maintain full financial oversight, including P&L and budgetingRequirements Qualified in an engineering discipline (Electrical or Mechanical – C&G, HNC, HND or higher) Proven experience managing hard FM services across commercial environments Experience leading engineering teams, including supervisors and mobile/static engineers Strong background in commercial building maintenance Excellent communication and stakeholder management skills Ability to manage a varied and demanding workload effectivelyFor more information, please send your CV to Katie at CBW Staffing Solutions

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a People Generalist to join one of our fastest growing sectors on a 12 month fixed term contract. As a CBRE People Generalist, you will support core People operations and employee relations activities across the business. This role will have a specific focus on supporting portfolio's which are expanding across EMEA. The role requires a hands-on People Generalist with strong experience in TUPE transfers, onboarding new teams, and managing performance in a fast-paced, client-driven environment. You will play a key role in facilitating employee transitions across EMEA, working in close partnership with local People Partners to ensure compliance with local legislation and a consistent employee experience. The role is largely remote, with some travel required to the London office and to UK client sites to support TUPE consultations and transition activity. The role reports into a Senior People Partner based in the UK and sits within the People Strategy & Operations function. What You'll Do · Oversee HR transactions related to onboarding of new employees, status changes for existing employees, and terminations of employees. · Lead and support TUPE transfers across EMEA, including due diligence, consultation support, onboarding, and post-transfer integration. · Manage the onboarding of newly acquired or transitioning teams, ensuring smooth and compliant employee experience. · Provide interpretation of HR policies and procedures as they relate to individuals and company objectives. · Support performance management processes, including performance improvement plans and manager guidance. · Prepare reports and data to present to other areas of the business. · Manage employee relations cases, including investigation, documentation, and resolution. · Facilitate People transition across EMEA in partnership with local People Partners. · Communicate company and government rules, regulations, and procedures and ensure compliance. · Stay current on employment legislation relevant to the UK and EMEA. · Lead by example and model behaviors consistent with CBRE RISE values. What You'll Need Bachelor's degree preferred with 2-5 years of relevant experience (or equivalent experience). Strong practical experience supporting TUPE transfers and employee transitions. Experience onboarding and supporting newly transitioning teams. Confidence managing employee relations and performance management cases. Ability to work effectively across multiple countries and stakeholder groups. Strong organisational skills with a proactive, hands-on approach. Strong working knowledge of Microsoft Office (Word, Excel, Outlook). Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Our Values RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. #GWSEMEA

Building a sustainable tomorrow The Ferrovial BAM Rail joint venture has a successful history of delivering critical infrastructure for the UK on time and to budget together in joint venture partnership. They first worked together in 2010 as BFK, delivering three Crossrail contracts, including the longest stretch of tunnelling works between Royal Oak and Farringdon and Farringdon Station, the first central station to be completed on the Elizabeth Line. The team has also delivered the Silvertown Tunnel project together in East London and has been delivering excellence at each stage of HS2, such as Fusion JV for the Enabling Works packages, EKFB for the central Main Works Contract and now delivering the track infrastructure across the entire HS2 route. We are seeking an experienced, strategically minded and highly motivated individual to join our team as a Senior Quantity Surveyor. The successful candidate will play a key role within the commercial team for our HS2 Track contract. The ideal candidate will possess strong analytical skills, a proven track record of making informed decisions grounded in both experience and data analysis, excellent attention to detail, and the ability to effectively prioritise tasks. Your team You will initially be based out of the HS2 project team office near Euston Station (for approx. 2 years), with a requirement to work from other project offices in Buckinghamshire later on as the project develops Making Possible As Senior Quantity Surveyor, you will be responsible for the following: Experienced in administrating NEC3 & NEC4 forms of contract Management of subcontract accounts Supporting the Commercial Manager and management of the commercial team Maintaining suitable records and supporting audit processes Administer risk and opportunity management processes, ensuring commercial entitlement is maximised Support contract review and monthly reporting processes Work closely with project management and engineering teams and liaise with Employers commercial team and client team. Produce documentation / evidence to demonstrate KPI achievement. Produce monthly cost reports, forecasts, and contract budget reports. Maintain effective, accurate cost control. Identify and provide appropriate, timely information to support change control process. Support procurement team through tenders including producing subcontract documentation. Manage subcontracts from initial placement of order to final account. Maintain registers of variations, delay, extension times and claims. What do you bring to the role? The following are required: Successful experience at Quantity Surveyor/Senior Quantity Surveyor level demonstrating effective core commercial skills Ability to establish and maintain collaborative relationships with the project team including the Client, Project Managers and Designers Have the confidence and ability to work within a team environment, and to have a positive influence on outcomes Willing to help and assist those around you in their development Competent in the use of Microsoft Excel & Microsoft Word The following are desirable requirements: Early Contractor Involvement experience Experience in NEC3 and NEC4 forms of contract Experience of target cost contracts Previous MEICA experience Working towards CICES membership or equivalent Whats in it for you? Competitive salary A wide range of family-friendly policies Company car/car allowance/travel allowance 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development About BAM Building a sustainable tomorrow. Thats our mission and our promise at BAM. Its how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued.Were on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at anytime you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. TPBN1_UKTJ

Horticulture Technical Sales Manager England - Home-Based with Travel £DOE + Car + Bonus Experienced in technical sales and ready to lead a team? Passionate about sustainable crop production and biological solutions? This is a senior opportunity to join a well-established, forward-thinking business operating at the forefront of biological pest control and pollination. With a strong UK presence and international backing, the business is known for its technical credibility, innovation, and commitment to sustainable growing. If you enjoy leading people, developing talent, and driving growth through trusted technical advice and long-term customer relationships, this could be the next step you're looking for. What's on offer? Competitive salary DOE Company car or allowance Performance-related bonus Home-based role with a national remit Formal training and ongoing development Opportunity to lead and shape a high-performing technical sales team Work with market-leading biological solutions in a growing, future-focused sector What's the job? You'll take responsibility for leading and developing a team of Technical Sales Advisors, ensuring customers receive consistently high-quality technical support while also supporting your own customer base and contributing to UK market growth. This is a people-focused leadership role combining coaching, operational oversight, and commercial input. Day to day, you'll be: Leading, coaching and mentoring a UK-wide team of Technical Sales Advisors Setting performance expectations and supporting individual development Overseeing technical support across biological control, IPM and pollination Ensuring accurate forecasting, reporting and CRM usage Supporting account growth and identifying new business opportunities Maintaining strong relationships with key industry stakeholders Acting as the link between the technical sales team, senior management and international specialists Supporting recruitment and onboarding of new team members Representing the business at industry events and meetings This is a home-based role with regular travel and overnight stays during the working week. What do I need? Proven experience in a leadership or management role within technical horticulture Strong technical understanding of biological crop protection and IPM FACTS and/or BASIS desirable (training available) Excellent communication and people-management skills Ability to motivate, develop and inspire technical teams If you're already leading a technical or sales team, or ready to step up into a senior leadership role, this is a brilliant opportunity to broaden your impact. What's next? For an informal, confidential chat, please call Sarah on 01780 480530, email , or send me a message on LinkedIn. Don't worry if your CV isn't fully up to date, just send what you have, and we'll take it from there. TPBN1_UKTJ

Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, the Procurement function forms part of the wider Finance Department. The mission of Procurement is to support the business in the procurement of goods and services through a streamlined process that delivers best value to BDO from the goods and services procured. Procurement work to establish, maintain, monitor and evaluate vendor relationships in order to reduce risks, increase vendor performance, drive greater levels of innovation and help to deliver competitive advantages to BDO. The Procurement Business Partner Manager will play an integral role in driving the strategic direction aligned with the Head of Procurement's strategy, mission and vision. This role will manage the procurement activities for, and working alongside, business stakeholders in the 4 streams (Audit, Tax, Deals, Consulting & Risk) and Central Operations areas such as IT, HR, Finance, Property & Facilities Management, Marketing and Quality & Risk. In this role you'll: Being the strategic sourcing lead for all requirements e.g. HR, marketing, finance, professional services etc for the relevant business streams. Support the Head of Procurement in achieving the Procurement 2028 vision and annual department objectives, alongside savings targets (cost, time, process and efficiency). Collaborate with business stakeholders to create and manage the ongoing relevant Category plan(s) and ensure it is a ‘living document'. Build an effective, business focused and surgical engagement strategy for our key stakeholders with a ‘one procurement' approach. Working with the wider BDO procurement team in the cost-effectiveness of negotiations with market leading suppliers and ensuring compliance of negotiated agreements to established vendor management policies (such as articulation of service levels and deliverables, etc). Responsible for maintaining the list of category vendors, the master data held on them (contractual and commercial) and supporting for the rollout out POs to our strategic suppliers. Line management of junior members of the commercial delivery / sourcing team Work to ensure the agreed category management plans, supplier onboarding and supplier management activity addresses ESG targets and aligns to commercial management priorities. Building and maintain relationships with all key stakeholders, and act as a trusted partner. Assist the Strategic Streams Lead to drive the strategic vendor management program that analyses relationship performance in addition to cost, operations and risk metrics via periodic evaluation, reviews and action plans. Supporting vendor managers / relationship owners to optimise value delivery and business outcomes through consistent management, continuous improvement and guidance of vendor managers aligned to category strategy Serving as a point of escalation for supplier issues and disputes and driving those issues to resolution. You will be someone with; Significant experience in Category management across a range of categories - with some understanding of IT & Technology procurement and vendors e.g. SaaS. An excellent understanding of procurement processes and contractual elements such as SLAs. Good understanding of contractual, commercial and operational working relationships with vendors to ensure effective delivery of committed products, services and solutions. Very good knowledge of contract management and negotiation. Good understanding of the vendor life cycle (sourcing, procurement, vendor management), and how internal roles interact and operate throughout the duration of vendor engagements Exceptional leadership skills and presence with the ability to develop and present and/or communicate the Procurement vision and goals, acting as a source of knowledge and guidance Excellent analytical, strategic conceptual thinking, strategic planning and execution skills Excellent verbal and written communication skills Excellent stakeholder management skills Demonstrated ability to drive improvements and take charge of initiatives You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. TPBN1_UKTJ

Test & Release Manager London – Hybrid Up to £130,000 A leading financial services organisation is seeking a Test & Release Manager to lead the transformation and maturity of their CIO Test & Release Management Centres of Excellence. The successful manager will sit at the heart of testing and quality initiatives, responsible for embedding best practices, driving adoption of industry-standard approaches, and ensuring business stakeholders benefit from high-quality delivery across technology programmes. You will lead a team of direct reports and influence a wider group of 70 FTE, setting standards, shaping capability, and fostering a culture of shared responsibility for quality across the organisation. Key Responsibilities of the Test & Release Manager: Lead and transform the Test & Release Management Centres of Excellence, embedding industry best practices and improving ways of working. Directly manage and coach a team of 8, while inspiring and influencing a wider team of 70 to deliver high-quality testing and release management services. Partner with senior stakeholders, portfolio teams, and delivery directors to understand demand, optimise capability, and drive continuous improvement. Own sourcing, recruitment, onboarding, and development of team members, ensuring the right mix of skills and capabilities. Manage vendor relationships and ensure services adhere to governance, quality, and performance standards. Use data-driven insights to track performance, demonstrate improvements, and inform strategic decisions. Represent the Test & Release function at committees and across the enterprise, driving alignment and consistency. Key Requirements of the Test & Release Manager: Proven experience leading and transforming large testing teams (50+ people) within complex organisations. Strong track record in improving testing practices, embedding quality, and driving change across enterprise teams. Experience in Test & Release Management, with hands-on understanding of industry best practices and frameworks. Skilled in senior stakeholder management and influencing across matrix organisations. Experienced in managing vendors and balancing insource/outsource strategies. Data-driven mindset, able to measure, monitor, and communicate improvements effectively. Excellent leadership, coaching, and communication skills, with the ability to create high-performing teams. Passionate about quality, agile delivery, and building shared ownership of outcomes. Apply now to speak with VIQU IT in confidence. Or reach out to Fay Toomey via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment Test & Release Manager London – Hybrid Up to £130,000

PMO Analyst - AVP (Transaction Banking) 6 Month Contract (Initial) London Hybrid Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile banking clients. They are currently looking for a PMO Analyst - AVP (Transaction Banking) to join them for an initial 6 month contract, however there may be scope for extension. Role Purpose: Supports the Programme Director, Project Managers, and Senior PMO in delivering programme activities, maintaining programme governance, and managing core administrative tasks across the programme. Work both independently and under supervision across multiple tasks, contributing to large-scale, complex initiatives and completing assigned activities to enable effective programme delivery. Provide strong administrative, coordination, and communication support to ensure alignment across multi‑disciplinary teams and regional stakeholders. Assist with project planning, reporting, RAID management, financial tracking, and identifying opportunities to streamline PMO and programme processes. Support PMO reporting forums and undertake other ad-hoc tasks as required by TCMG. Accountabilities & Responsibilities: Support programme governance and delivery processes, ensuring alignment with TCMG standards and methodologies. Maintain and update RAIDD logs to support effective risk, issue, and dependency management. Contribute to regular programme reporting, ensuring outputs are accurate, complete, and delivered on time. Liaise effectively with project managers, business analysts, workstream leads, and cross‑functional stakeholders to support alignment, visibility, and smooth communication. Coordinate and schedule recurring and ad‑hoc meetings across multiple stakeholders and time zones. Capture clear and concise meeting minutes, highlighting key decisions, actions, owners, and follow‑ Track, manage, and report programme financials, resource allocation, and utilisation to support effective planning and oversight. Provide administrative and operational support to the programme, including resource onboarding / offboarding, maintaining programme documentation and artefacts, managing SharePoint and Confluence repositories, completing system processes (e.g., third‑party management, contract initiation, payment workflows), and responding to enquiries. Self‑manage day‑to‑day responsibilities and ensure timely completion of all assigned tasks. Provide ad‑hoc support to the Programme Manager and Senior PMO as required. Contribute to continuous improvement initiatives across processes, tools, templates, and ways of working. Knowledge, Skills, Experience & Qualifications: Previous experience in financial services in a project support, PMO, or change delivery environment. Strong interpersonal skills, with the ability to work collaboratively within teams as well as independently. Detail-orientated, highly organised, analytical, and naturally inquisitive. Demonstrated effective written and verbal communication skills, including the ability to prepare clear documentation and presentations. Strong proficiency in Microsoft Excel, Word, and PowerPoint. Evidence of innovative thinking and the ability to work constructively under supervision. Practical, proactive, and willing to take responsibility to ensure objectives are achieved. Strong time-management skills with the ability to work to deadlines and manage multiple priorities. Education & Qualifications: Educated to degree level, ideally in banking and finance, business, science, computer science, or another discipline that develops analytical capability, problem‑solving, and critical thinking. Location: This is a hybrid working role, with a requirement to work from the clients London office 2-3 days a week. Working hours: Standard working hours with some flex where required. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. The Adecco Group is an equal opportunities company

Business Analyst / Project Manager - Capital Markets6‑month rolling contract (expected to run through this year and very likely beyond) Rate: £480 per day Location: Remote working with occasional London travel The Role I'm looking for an experienced Business Analyst / Project Manager with strong Capital Markets experience to support a significant international transformation programme within a global consultancy. You'll be joining a long‑running Wealth Management programme focused on enabling large‑scale international growth. The work centres on evolving an existing platform beyond a USD‑only, US‑centric operating model to support multi‑currency processing and multi‑entity, cross‑border operations.This is a role for someone who enjoys working through complexity, collaborating closely with front‑office, technology, operations, and regulatory stakeholders, and helping shape solutions that balance long‑term strategy with near‑term delivery. You will need to have worked in Investment banking Wealth or asset management Trading or markets platforms Securities processing (FX, equities, bonds) Custody, clearing, settlement, or broker‑dealer environments Front‑to‑back delivery across market‑driven productsWhat you'll be working onIn this role, you'll be involved in: Supporting the expansion of a Wealth Management platform to enable multi‑currency processing, including cash, FX, locally denominated securities, and banking products such as securities‑based lending Helping design and deliver multi‑entity operating models, moving away from a single legal‑entity setup Working on interim and tactical solutions that allow earlier onboarding while a full front‑to‑back platform build progresses over several years Helping define cross‑border offerings that are operationally feasible and legally and regulatorily sound Contributing to the development of operating models, governance structures, and RACI frameworks Coordinating closely with London‑based front‑office stakeholders and US‑based teamsWhat this role is - and what it isn'tTo help you decide whether this role is right for you, here's some useful context. This role is: A genuine Business Analyst / Project Manager role combining strong analysis with delivery coordination Focused on Capital Markets and Wealth Management change Deeply rooted in Financial Services, with real regulatory, operational, and front‑office complexity Suited to someone comfortable working through ambiguity and phased delivery A role where you'll help join the dots between business, technology, operations, and governance This role isn't: A purely technical delivery or IT‑only role A junior, entry‑level, or learning‑on‑the‑job position Suitable if your experience sits entirely outside Financial Services A greenfield product build with everything clearly defined upfront A role where you can stay at a high level without engaging in detail The programme does involve interim states and manual processes along the way, so it's important you're comfortable navigating imperfect environments while working toward a longer‑term vision. Required experience (please read carefully) To ensure your application is accurately reviewed, please make sure your CV clearly demonstrates all of the following: Experience working as a Business Analyst and/or Project Manager Strong Capital Markets knowledge, with the ability to engage credibly with front‑office stakeholders, so specifically working in: Proven experience delivering change within Financial Services - this is essential Exposure to cross‑border, multi‑entity, or international operating models Experience within Wealth Management, Investment Services, Banking, Custody, or Broker‑Dealer environments Confidence working with UK and US stakeholders across different functionsIf your CV does not clearly reference these areas, it may not be flagged as relevant, so please be explicit in how your experience aligns.Why consider this role? Long‑term programme with strong extension potential High‑impact work supporting international growth Exposure to complex Capital Markets and Wealth Management transformation A collaborative environment where thoughtful delivery is valued The opportunity to work on a programme that genuinely isn't business‑as‑usual If this sounds like a good match for your experience, and you enjoy working on complex Financial Services change within Capital Markets, I'd love to hear from you. Please apply with a CV that clearly demonstrates the required skills and experience, and I'll be in touch to discuss the role further. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Support Services Officer Location: Based at our London office near Paddington, hybrid style work 2/3 days in office a week Salary: £34,000 - £38,000 per annum Work hours: 9-6 Monday to Friday To start early June 2026 Bluewater Bio is an award-winning global leader in sustainable water & wastewater treatment. The Role The Support Services Officer will be responsible for efficient HR and IT administration support – this is a wide-ranging and responsible role, requiring strong administrative, HR, IT, organisational and communication skills, and a can-do attitude. The ability to work with a variety of people in different disciplines with diplomacy and tenacity is essential, as is the ability to prioritise and work independently. Dealing and communicating with internal and external stakeholders must be always undertaken at a highly professional and efficient level. The overall role purpose is to provide administrative support to the Head of Support Services and Company Directors. The successful applicant will provide support to the Leadership Team. Responsibilities HR: This role will include responsibility of all general HR duties, such as resourcing, onboarding, updated policies and procedures, IT and cybersecurity. Resourcing: Attracting candidates Shortlisting candidates Managing the HR inbox Interview coordination Sending and filing offers and contracts of employment Issuing status determinations to contractors Liaising with contractor agencies and filing all relevant documentation Collabating the references Checking and filing right to work documentation Checking and filing employee qualifications Updating ONS surveys on a monthly basis Onboarding: Managing and facilitating onboarding and probationary periods Setting up new employees and contractors on office systems and liaising with the IT department and other internal departments as required for set up Liaising with IT support for equipment purchase Liaising with office management for phones and other equipment Liaising with project coordination for PPE and H&S induction Liaising with line manager and other departments for specialist induction Organising induction and communicating to all parties Sending welcome email and pack to new staff with all relevant information regarding their set up and their engagement with us Liaising with finance for payroll or invoicing purposes Keeping track of contractor engagements and assisting line managers with assessment completion Adding contractors to professional indemnity insurance Liaising with PRIME to ensure legal labour laws compliance and visa requirements in Bahrain Policies and procedures: Ensure all documentation is up to date, functional, compliant and fit for purpose Keeping organisational chart updated Maintaining policies and procedures Issuing Bahrain payslips Managing Tamkeen submissions on a monthly basis Keeping the HR matrix updated at all times Keeping the Skills & Training matrix as well as qualifications record up to date Track policy acknowledgement Issuing and filing contract variation letters and other staff correspondence Keeping track of and assisting with visas, CPRs, health insurance, SIO salary submissions, and salary certificates for Bahraini employees Keeping job descriptions up to date IT: Ensuring all systems are fit for purpose and functional Liaising with support providers to ensure systems are operational Keeping user and licenses list up to date Keeping internal distribution lists up to date Keeping IT equipment inventory Supporting cybersecurity improvements and team training Qualifications CIPD Level 3 or 5 preferred. 3+ years of experience in human resources roles, with a focus on talent acquisition and employee relations. Strong understanding of HR laws, regulations, and best practices. Excellent communication and interpersonal skills. Ability to deliver high quality solutions in time. Detail-oriented with strong organizational and problem-solving abilities. Ability to maintain confidentiality and handle sensitive information. To Apply If you feel you are a suitable candidate and would like to work for Bluewater Bio, please do not hesitate to apply

Job Title: Strategic Key Account Manager Role Overview Working in partnership with teams across the group, you will take ownership of ensuring customer expectations are consistently met to a high standard. You will play a central role in managing relationships with strategically important customers, maintaining high levels of satisfaction while identifying and delivering opportunities for revenue growth. The role includes responsibility for achieving agreed account targets, with success measured through both commercial performance and the strength of the customer relationships you develop. ________________________________________ Key Responsibilities * Develop and maintain strong, long-term relationships with key customers, acting as the primary point of contact. * Manage a portfolio of strategic accounts, delivering £20m in sustainable revenue growth through account expansion and new business opportunities. * Build and maintain a healthy pipeline of opportunities across existing and new accounts. * Conduct regular client meetings, including performance reviews and strategic planning sessions. * Identify customer needs and recommend tailored solutions that add value and drive business growth. * Lead up-selling and cross-selling initiatives across products and services. * Act as the liaison between customers and internal teams to ensure seamless service delivery. * Collaborate with internal departments to improve commercial and operational processes aligned with account strategies. * Monitor sales performance metrics and produce accurate monthly, quarterly, and annual forecasts. * Manage tender processes and Requests for Quotation (RFQs) in collaboration with relevant stakeholders. * Oversee onboarding of new products and services for both new and existing customers. * Provide guidance to Customer Service and operational teams, acting as an escalation point for key accounts. * Ensure all customer deadlines, requirements, and service standards are consistently achieved. * Apply strong negotiation and problem-solving skills to deliver successful outcomes. ________________________________________ Key Skills & Experience • Proven experience in Strategic or Senior Account Management, managing major national or strategic accounts. * Strong eCommerce, eRetail or similar styled business * Demonstrable track record of delivering significant revenue growth within complex account portfolios. * Strong interpersonal, relationship-building, and stakeholder management skills. * Solid new business development experience alongside existing account growth. * Strong negotiation skills with a solution-oriented and problem-solving mindset. * Highly self-motivated, proactive, and commercially driven. * Customer-centric approach with the ability to balance customer needs and commercial objectives. * Experience using CRM systems to manage pipelines, performance, and customer relationships. * Experience using Salesforce ________________________________________ Performance Measures * Achievement of revenue growth targets (£20m). * Customer satisfaction and retention levels. * Pipeline strength and conversion rates. * Successful delivery of account plans and strategic objectives. ________________________________________ Salary & Benefits * Salary £58,000 to £60,000 * With a potential bonus of 15%, and an additional 15% available based on KPI's set around revenue generated for existing customers and growth, accrued from day one and payable in September. * 2 Volunteer Days per year * Monthly Wellness Allowance up to £50 * 33 Days holiday & additional Birthday holiday allowance * Summer & Winter socials * Access to EAP in addition to internal Mental Health First Aiders * Competitive Pension plan * Competitive Bonus scheme * Hybrid working, one day a week in the office, one day on the road meeting customers and the rest from home

Role Summary The Territory Manager is responsible for driving revenue growth across a defined geographical area, managing both existing accounts and developing new business opportunities within NHS and private hospital settings. This is a field-based, customer-facing role focused on building strong clinical and commercial relationships, supporting product adoption, and delivering sustainable growth across both revenue and capital product lines. Key Responsibilities Territory Ownership & Growth • Take full ownership of a defined territory, delivering against revenue targets and growth objectives, • Develop a detailed understanding of each account, including clinical decision-makers, procurement processes, and current product usage, • Identify opportunities to expand the use of existing products and introduce new solutions, • Monitor competitor activity and position solutions effectively within the market Territory Planning & Strategy • Build and maintain a structured territory plan, identifying gaps and growth opportunities across accounts, • Conduct regular account reviews, adapting strategy to overcome barriers and maximise opportunities, • Work proactively to convert insights into actionable sales activity Business Development & Sales Execution • Generate and progress new business opportunities through a combination of networking, customer engagement, and marketing-led activity, • Manage the full sales cycle from initial engagement through to close, • Deliver compelling, tailored proposals and presentations aligned to customer needs, • Utilise structured sales methodologies to effectively qualify and progress opportunities Customer Engagement & Relationship Management • Build and maintain strong relationships with clinicians, procurement teams, and key stakeholders, • Engage customers through a mix of face-to-face and remote interactions, • Act as a trusted partner, supporting clinical teams with product knowledge and application Clinical Support & Product Adoption • Support product implementation, onboarding, and ongoing usage within hospital departments, • Deliver training and education sessions to ensure confident and effective product use, • Identify and develop clinical advocates to drive engagement and long-term adoption, • Provide feedback on product performance and customer experience to internal teams Collaboration & Cross-Functional Working • Work closely with marketing on local campaigns, events, and lead generation activity, • Collaborate with Business Development Managers to support capital sales opportunities, • Share market intelligence, customer insights, and pipeline updates with internal stakeholders What We’re Looking For • Proven experience in medical device or healthcare sales, ideally across NHS and private sectors, • Strong track record of managing and growing a territory, • Ability to build credibility with healthcare professionals and key decision-makers, • Commercially aware with a consultative, solutions-focused approach, • Self-motivated and organised, with the ability to manage a varied and autonomous workload, • Understanding of NHS structures and procurement pathways, • Experience in clinical environments or supporting product adoption is advantageous

ACCOUNT - SAAS, TECH, GTM LONDON - HYBRID UP TO £65,000 + 10% BONUS + EQUITY + FANTASTIC BENEFITS THE OPPORTUNITY: Are you an experienced Account Manager looking for a new challenge in the tech space? Want to join a company who already have fantastic renewal rates? We're working with a growing business in the SaaS space who also offer consultancy services. Due to their continued success, they are looking to expand their Client Development Team. They have an exciting opportunity for an Account Manager to join the team, but this roles a little different. Although you will have objectives, they look at business and team wide numbers, not individual KPIs or meetings. They work fluidly across teams to deliver meaningful work for clients and secure exceptional renewal rates. So if you're looking for a role without the meaningless KPIs, or targets that reset every month but still want to earn a good chunk of change, progress your career and have equity options, this role is not to be missed! THE ROLE: From a project going live, taking over and acting as the main point of contact for clients Handling day-to-day queries, building and maintaining strong relationships and maximising engagement Monitor progress on deliverables and ensuring they are provided promptly Gaining client feedback and usage data to be passed on to the product development team Giving clients access to internal subject matter experts where needed Working closely with the commercial and client services team to inform and deliver renewal strategy & leverage customer analytics and metrics Identifying expansion opportunities for additional revenue and cross-functional working to maximise outcomesTHE PERSON: Experience in an Account Manager, Client Manager, Client Success Manager, Onboarding Manager, Customer Success Manager or similar client facing role focused on existing clients and renewals Track record working with a SaaS or Tech solution, ideally with consultative services Experience within Insurance, Financial Services or similar industries is desirable but not essentialBy sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services

Title: Training and Development Coach- Process Leader/ Financial Services Salary: Dependent on experience (£32,000 - £38,000) Contract Type: Full Time or Part-time, Permanent Hours: 37.5 hours/week Location: Home Based with field travel as required Job Overview Working with a caseload of apprenticeship candidates completing a variety of qualifications, you will strive to inspire, support, and mentor individuals to achieve their occupational standard and get to gateway in a timely manner. As well as supporting the apprentice through to the end point assessment period. You will be expected to support our existing portfolio of apprenticeships, including, Mortgage Advisor, Financial Services Advisor, Senior Financial Services Advisor plus other apprenticeships in finances, recruitment, coaching, learning and development and marketing. Key Responsibilties Onboard apprentices, completing mandatory paperwork and internal quality documents as appropriate Implement the delivery plan, maintaining a high standard of teaching and support Guide and support apprentices to ensure the submission of timely, high-quality work assessment Provide developmental feedback to apprentices on possible improvements Ensure learning sessions are planned and delivered to help develop the English and mathematical skills of apprentices and embed their understanding of British values. Be a key point of contact for both the employer and the apprentice, and maintain and develop positive relationships with employers to encourage and facilitate further partnership as appropriate Support and guide the apprentice for the end point assessment criteria Ensure employers and apprentices have an accurate view of the programme and its delivery arrangements, and that apprentices are appropriately safeguarded Monitor apprentices progress at work, identifying skills gaps and facilitating development opportunities Conduct regular reviews with apprentices and their line managers both in person, in the workplace and on-line or by telephone, building productive relationships with both apprentice and employer and identifying any emerging issues at an early stage Facilitate progression and achievement of allocated apprentices/cohorts by: Setting SMART targets and action plans Carrying out quarterly reviews for each candidate Monitoring implementation of the learner commitment statement including the employers commitment to providing time for off-the-job activity Liaising with the line-manager and others in the employing organisation to support the implementation of knowledge in the workplace and development of skills and behaviours Recording progress and achievement Provide individualised guidance enabling candidates to build a showcase portfolio of knowledge, skills, and behaviours and help prepare apprentices for gateway and end-point assessment Identify apprentices at risk of not progressing and/or achieving and work with the employer andcolleagues to implement remedial actions Proactively manage a caseload of apprentices providing an effective response to queries from employers and apprentices to ensure excellent levels of satisfaction, in line with strategic KPIs Use data to benchmark progress and achievement of both apprentices and cohorts of apprentices and identify and act on trends as appropriate Work with other Training and Development Coaches to share best practice and contribute to the continuous improvements of the apprenticeship portfolio Work with the Head of Business Development, as required, to provide product information, performance metrics and to ensure a seamless onboarding experience is offered to apprentices. Attend organisational / team meetings and training sessions as required Use knowledge of the subject matter to support the Head of Business Development in creating sales-driven marketing packages Be an ambassador for the WBL team both internally and externally Maintain a good level of knowledge of current industry practice TPBN1_UKTJ

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow Crisis Cove Sounds great, what will I be doing? In this role, you will take a leading position within a dynamic mental health crisis and early-intervention service, managing a diverse caseload while providing skilled de-escalation, robust risk assessment and coordinated multi-agency support. You will guide and empower service users to engage with community services, while also offering day-to-day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high-quality practice. Acting as shift lead when required, you will make informed, real-time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users. Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co-produced activities and working in fast-paced, crisis-focused environments. A strong grounding in mental health, trauma-informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths-based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered. TPBN1_UKTJ

We are seeking a commercially driven and relationship-focused Relationship Manager with a strong sports industry background to lead engagement with national and regional governing bodies. This role is responsible for driving both new business acquisition and growth within existing accounts, building long-term partnerships that deliver mutual value. The ideal candidate understands the structure, challenges, and opportunities within sports organisations and can navigate complex stakeholder environments with credibility and influence. Competitive basic salary Plus commission Hybrid working - London office New Business Development Identify, target, and secure new partnerships with sports governing bodies Develop and execute strategic sales plans to penetrate key accounts Build a robust pipeline through networking, industry events, and outreach Lead end-to-end sales cycles, from prospecting to negotiation and closing Tailor proposals that align with governing bodies’ strategic priorities (e.g., participation growth, performance, governance, funding) Account Management & Growth Manage and grow a portfolio of existing governing body relationships Identify upsell and cross-sell opportunities within current accounts Deliver regular business reviews and performance insights to clients Ensure high levels of client satisfaction, retention, and long-term value Act as the primary point of contact for key stakeholders Relationship & Stakeholder Management • Build strong relationships with senior stakeholders (e.g., CEOs, Performance Directors, Commercial Leads), • Navigate complex organisational structures and decision-making processes, • Position yourself as a trusted advisor within the sports ecosystem, • Represent the company at industry events, conferences, and forums Market & Industry Insight • Maintain a deep understanding of the sports governance landscape, • Monitor trends in participation, funding, technology, and policy, • Provide feedback to internal teams on market needs and product development, • Leverage sports knowledge to create compelling, relevant solutions Collaboration & Internal Alignment • Work cross-functionally with marketing, product, and delivery teams, • Ensure seamless onboarding and delivery of solutions to clients, • Contribute to marketing campaigns and thought leadership initiatives Key Skills & Experience • Proven experience in sales, account management, or partnerships, • Strong background within the sports industry (e.g., governing bodies, clubs, federations, or sports tech), • Demonstrated success in winning new business and growing accounts, • Experience managing consultative sales cycles, • Excellent communication, negotiation, and presentation skills, • Ability to influence and engage senior stakeholders Desirable • Existing network within sports governing bodies, • Understanding of public sector or non-profit environments, • Experience selling solutions related to data, technology, participation, or performance, • Knowledge of funding models and governance structures in sport If your application is successful, you will be contact shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry

At TOKii, the Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the Restaurant Manager and management team. As the Floor Manager, your primary responsibility is to manage a floor team to deliver a successful and efficient service whilst upholding TOKii and The Prince Akatoki London service standards and creating an approachable yet elevated atmosphere for in-house guests, external guests and staff. You'll ensure that guests have an enjoyable experience and deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill. Key duties... Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff. Lead engaging training sessions on TOKii food and drink programs through storytelling, demos, and initiatives. Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency. Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside HR. Oversee onboarding and development of new team members, ensuring the floor team is confident, polished, and guest-focused. Gather and act on guest feedback in partnership with the Front Office team to continuously improve service and offerings. Train and coach staff on TOKii's and The Prince Akatoki London's core values, roles, and service standards to build a high-performing and knowledgeable team. Oversee daily operations, ensuring all assigned tasks are completed on time and to the highest standard. Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence. Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team. What we are looking for as Floor Manager... Minimum of 2+ years' experience in similar capacity. Experience of Forbes or LQA standards. Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure. Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests. Must be able to demonstrate competency as outlined in the training schedule. Must be able to work flexible shifts and schedules, including weekends and holidays as needed. Ability to take direction, work in a team environment and autonomously. In return we will offer: Competitive remuneration package from £26,624 per annum (£12.80 per hour base salary plus service charge works out around £4-6K per annum based on 40 hour full time contract) Access to Perkbox with discounts from many retailers and wellness portal. Staff Experience Stay for two including free dinner at our TOKii restaurant up to £200 and breakfast included. 50% discount in our food and beverage outlets for team members with 20% off for friends and family. Discounts on accommodation within the Seibu Prince Worldwide portfolio. Hospitality e-learning modules to aid career development. Annual season travel pass (eligible after 6 months service). Take your birthday off on us! An extra holiday to celebrate on your birthday. Additional holidays with length of service up to 33 days annual leave. Hospitality Action Employee Assistance Programme including free counselling sessions. Free dry cleaning for uniform, work suits and dresses. Complimentary meal on duty. Complimentary tea and coffee. Staff vending machine with snacks and soft drinks. Annual staff awards party and regular team activities. Refer a friend to work scheme- up to £250 after they have completed a year of service. Whilst we try to get back to all candidates, if you have not heard back from us within 14 days please note that you may have been unsuccessful. TPBN1_UKCT

Customer Operations Manager Location: London Salary : £40,000 - £60,000 per annum About the Job We're looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You'll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who's ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience • Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. * Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. * Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. * Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership • Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. * Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. * Produce clear weekly and monthly performance reports with insight-driven actions. * Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation • Design digital support journeys that leverage self-service and automation wherever possible. * Use automated workflows that reduce manual effort. * Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration • Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. * Work closely with product, engineering, and commercial teams to advocate for customer needs. * Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight • Ensure support processes comply with data privacy regulations, including GDPR. * Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. * Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We're Looking For Must-Haves • 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. * Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). * Proven track record in leading support operations in a 24/7/365 environment. * Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. * Ability to lead strategy while also being deeply hands-on. You'll need to write the playbook, run the reports, talk to customers, and build the processes. * Experience with automation tools and a deep understanding of customer workflow design. * Excellent communication and stakeholder management skills, especially when handling cross-functional issues. * Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves • Experience in telecom, eSIM, travel tech, or subscription-based businesses. * Exposure to fraud workflows, payment disputes, or regulatory complaint handling. * Understanding of self-service design and proactive support strategies. What You Can Expect • A critical role in shaping how global travellers experience our brand. * A startup environment with autonomy, ownership, hard work and opportunity for growth. * Remote-first working culture with flexible ways of working. * A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we'd love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply.

New Business Manager – Independent Retail & Convenience MacGregor Black | Greater London, England, United Kingdom (Field-Based) MacGregor Black are partnering with a leading UK retail and wholesale business to recruit a New Business Manager focused on pure acquisition across the independent retail and convenience sector. This is a true field-based hunter role. You will take full ownership of a territory, identifying, targeting, and converting new customers across independent retailers, convenience stores, forecourts, and symbol groups. Key Responsibilities • Identify, target, and convert new independent retail and convenience customers, • Build and execute a structured, high-volume acquisition pipeline, • Deliver consistent field activity including cold calling, site visits, and local networking, • Win new business from competitors and drive rapid account onboarding, • Develop strong relationships with store owners and key decision-makers, • Consistently deliver against new business revenue and volume targets, • Maintain accurate pipeline reporting, forecasting, and CRM updates, • Collaborate cross-functionally to ensure seamless customer onboarding, • Stay close to market trends, competitor activity, and local territory insights What We’re Looking For Essential: • Proven success in a pure new business / acquisition sales role, • Direct experience within retail AND wholesale environments, • Strong track record of winning independent retail and convenience customers, • Experience selling into: Independent retailers, Convenience stores, Forecourts, Symbol groups / wholesale channels, • Demonstrated ability to convert competitors’ accounts, • Background in a high-activity, field-based sales role Profile: • Relentless hunter mentality with a passion for winning new business, • Highly resilient, target-driven, and commercially astute, • Confident influencing and closing at owner/operator level, • Self-motivated and comfortable working autonomously in the field, • Strong pipeline management and organisational capability What Success Looks Like • Consistent delivery (and over-delivery) of new business targets, • High volume of new customer acquisitions, • Strong conversion rates from prospect to active account, • Clear evidence of competitor wins, • Rapid territory penetration and growth What’s on Offer • Salary circa £45,000 + benefits, • High autonomy and ownership of your territory, • Strong earning potential linked to new business performance, • Opportunity to join a growing, market-leading retail & wholesale business

ABOUT AETHOS Aethos is a collection of thoughtfully designed luxury lifestyle hotels rooted in authenticity, creativity, and a strong sense of place. Each property reflects its surroundings through soulful design, curated experiences, and a warm, human approach to service. We create environments where people feel genuinely welcomed and able to be themselves, places that balance comfort, style, wellbeing, and meaningful connection. Our culture is values driven and built on authenticity, human connection, and a deep sense of belonging. We champion collaboration, curiosity, wellness, and ownership, creating an environment where guests and team members feel supported, respected, and genuinely cared for. Our people bring warmth, attentiveness, and individuality to everything they do, shaping thoughtful and memorable experiences. ROLE PURPOSE The Membership Director owns the entire membership ecosystem: acquisition, commercial strategy, member journey, retention, and long-term community growth. This role sets the direction for the club: who we bring in, how we scale, and how we continually elevate the member value proposition. You work hand-in-hand with the Community Manager, who focuses on daily programming and experience execution. Success?: Build the most relevant, future-facing members community in London - commercially strong, culturally resonant; rooted in our East London community. KEY RESPONSIBILITIES Responsibilities may include, but are not limited to: Acquisition & Growth (Primary Focus) ? Deliver and sustain an acquisition pace of 50+ new members per month in 2026. ? Build and execute a market-specific acquisition strategy aligned with Aethos global positioning and Londons competitive landscape. ? Manage the full sales funnel: prospecting, lead qualification, hosting tours, pitching value, closing, onboarding. ? Build partnerships, ambassador networks and brand alignments that feed high-quality leads. ? Own commercial reporting, forecasting and membership revenue performance. Member Strategy & Proposition Work witht the community manager in programming to deliver value and engagement to the membership base. Lead annual membership reviews, benchmarking and competitive analysis. Lead the Committee as a centre stone strategic group for acquisition and club positioning Retention & Member Engagement ? Build personalised retention pathways that maintain loyalty, reduce churn, and drive ongoing participation. ? Oversee all member communications and touchpoints to ensure clarity, consistency and impact. ? Track engagement analytics and intervene early where needed. Cross-Functional Leadership ? Work closely with GM, Marketing, F&B, and Operations to ensure membership strategy is fully aligned with the hotel and Mitsus positioning. ? Translate member insight into operational decisions, programming priorities and brand direction. Sales Targets & Revenue Growth Deliver against agreed monthly and quarterly membership acquisition targets. Provide clear reporting on pipeline performance, lead generation activity and conversion rates. Identify opportunities to optimise pricing, packages and incentives to accelerate growth. Prospect Experience Ensure prospective members receive a highly personalised and compelling introduction to Aethos. Host tours, events and introductions that showcase the culture, energy and value of the membership experience. Strategic Growth Initiatives Work closely with the General Manager and marketing team to execute targeted membership campaigns, launch initiatives and promotional strategies designed to drive acquisition during the critical growth phase of the club. Membership Onboarding Oversee the onboarding of new members, ensuring applications, payments and CRM records are accurately managed and each member is introduced to the club in a way that reflects the Aethos brand. Reporting & Performance Tracking Produce regular sales reports covering pipeline activity, lead sources, conversion performance and membership growth against targets. TPBN1_UKCT

Supplier Quality Team Leader (Full-Time, Permanent) Hybrid; 2 – 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world’s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you’ll find direction, opportunity, and belonging with us. What does a Supplier Quality Team Leader role mean at Prinova The Supplier Quality Team Leader is responsible for leading all aspects of supplier and manufacturer quality assurance, ensuring that globally sourced ingredients meet the highest standards of safety, compliance, and customer requirements. The role drives supplier performance, oversees audit programmes, and strengthens the Quality Management System across the supply base. You will lead a team responsible for supplier compliance, audit readiness, and continuous improvement, while supporting business growth through robust, scalable, and effective quality processes. What’s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect: Lead, coach and develop the Supplier Quality team, promoting high performance, accountability, and a proactive, solutions focused culture. Set clear priorities and manage team workload across supplier audits, compliance activities, and documentation. Act as Deputy to the Assistant Quality Manager as required, ensuring continuity of leadership and decision making. Own the end to end supplier quality lifecycle, including onboarding, approval, monitoring, requalification, and ongoing performance management. Lead the supplier and manufacturer audit programme and ensure timely and effective closure of non conformances. Ensure supplier documentation, including audit packs, specifications, certifications, and technical data, is accurate, current, and audit ready. Own key third party certifications (e.g. BRC, FAMI QS), working closely with certification bodies and internal stakeholders. Monitor supplier performance using KPIs, risk assessments, and continuous monitoring programmes, identifying trends and emerging risks. Drive supplier compliance improvements by working directly with manufacturers to implement corrective and preventative actions. Lead initiatives to improve supplier related processes, driving standardisation, efficiency, and effective use of data and performance insights. Act as the escalation point for complex supplier technical queries from customers and internal teams. Support customer audits and documentation requests, coordinating effectively with global partners. Collaborate with commercial and global quality teams to ensure supplier capabilities, standards, and audit approaches align with business and customer requirements. Support business critical and cross functional projects as required. Does this sound like you: Minimum of 5 years’ experience in supplier quality, quality assurance, or manufacturing quality within the food or feed ingredients industry. Proven experience managing supplier and manufacturer relationships from a quality, compliance, and regulatory perspective. Strong working knowledge of relevant industry standards and schemes, including FSSC, BRC, HACCP, FAMI QS, and Organic. Demonstrated experience leading supplier and manufacturer audits and managing corrective and preventative action processes. Previous people management or team leadership experience. Strong stakeholder management and communication skills, with the ability to effectively influence external partners. Highly organised, with the ability to manage multiple suppliers, audits, and competing priorities simultaneously. Interested We would love to hear from you. Click apply and you will be taken to our careers page to complete your application

Summary As an Intermediate Project Manager (BMS Projects), you will independently deliver a portfolio of BMS projects, maintaining full control of safety, programme, commercial performance, and quality across multiple sites and stakeholders. You will lead supervisors, electricians, and subcontractors while working closely with technical and commissioning teams to ensure alignment from design through to delivery. A key part of your role is strengthening project controls, improving consistency, and mentoring junior team members so delivery becomes predictable and scalable. You will also contribute to building high-performing teams through recruitment, onboarding, and development, helping to raise overall delivery standards. Responsibilities Project Delivery & Control Lead end-to-end delivery across the full project lifecycle (handover, design, install, commissioning, client handover, aftercare). Maintain control of scope, programme, and resourcing across multiple concurrent projects. Plan and manage schedules using simPRO, including constraint management and recovery planning. Maintain governance across projects (RAID logs, change logs, decision logs, reporting cadence). Health & Safety Own H&S outcomes across projects. Ensure RAMS governance, supervision standards, and subcontractor compliance. Maintain competence assurance across teams and subcontractors. Commercial Management Manage procurement within authority limits. Control subcontractor scope, performance, and costs. Maintain robust variation/change records and protect margin and cashflow. Oversee and validate payment applications, including those from junior PMs. Stakeholder & Communication Management Build and maintain stakeholder confidence through structured communication. Run weekly reporting cycles and escalate risks, delays, and key decisions early. Handle challenging conversations professionally (e.g. delays, variations, access issues). Technical Coordination Work closely with Principal Technical Engineers and Commissioning Engineers. Ensure alignment between design intent, installation readiness, and commissioning. Coordinate commissioning readiness, testing, snagging, and client demonstrations. Quality & Handover Enforce strong documentation and quality control standards. Ensure commissioning evidence is complete and accurate. Lead project close-out, including handover packs and transition to aftercare. Team Leadership & Development Line-manage supervisors and electricians. Coach and mentor Junior and Assistant Project Managers. Improve project controls, reporting quality, and delivery discipline across the team. Continuous Improvement Identify and implement improvements (templates, checklists, processes). Reduce rework, defects, and late-stage issues. Contribute to refining SOPs and delivery standards. What They're Looking For Essential Proven ability to independently manage multiple BMS projects with strong control of programme, cost, scope, quality, and risk. Strong commercial awareness, including procurement, subcontract management, variations, and payment processes. Confident stakeholder management, including handling complex or difficult situations. Working knowledge of BMS systems and communication protocols (e.g. IP, BACnet, Modbus, RS485). Strong document control and quality assurance practices. Experience leading teams, including performance management and development. Proficiency with simPRO and MS Office. Health & Safety qualifications (SMSTS, First Aid, Asbestos Awareness or equivalent). Right to work in the UK and relevant compliance checks (e.g. DBS/BS7858 where required). Experience building and developing teams, including onboarding and recruitment involvement. Formal project management qualification (PRINCE2, APM, PMP). Desired Experience turning around underperforming subcontractors or projects. Strong reporting and presentation skills, including client-facing documentation. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina 23344 Job Title - Mandarin speaking AVP RM NBFI – Relationship Manager – Non-Banking Financial Institutions The Skills You'll Need: Fluent Mandarin, relevant Banking/Asset Management RM experience, ideally NBFI, and credit analysis knowledge Your New Salary: Highly competitive + bonus + benefits Hybrid 4+1 after the first 1-2 months Perm Start: ASAP Working hours: 9-5 with flexibility Mandarin speaking AVP RM NBFI - What You'll be Doing: Develop sustainable, long-term, mutually beneficial multi-product business relationships with Financial Institutions clients, with a core focus on Sovereign Entities (Sovereign Wealth Funds, Sovereign Institutions) and Multilateral Development Banks (MDBs) across EMEA, Central Asia and China. Drive prudent, sustainable business growth by leveraging the global product suite and cross-border capabilities for this high-priority client segment. A specialist Relationship Manager for Sovereign Entities and MDBs within the NBFI team, responsible for end-to-end development, management, and growth of business relationships with these clients. The role acts as the primary client contact and first line of defence for all regulatory and due diligence requirements for Sovereign & MDB clients Competence & Capability • Previous experience in corporate or institutional client marketing, client relationship management, and inherent risk management, ideally within large global financial institutions., • A good understanding of credit analysis and processes is essential. Knowledge of financial markets and transaction banking products and services is also important., • Highly motivated and target-driven, with a proven track record. Essential Responsibilities: • Assist the Head of NBFI team and FI colleagues in developing institutional client origination and business development strategies aimed at achieving prudent and sustainable business growth for the Bank., • Proactively manage a portfolio of existing NBFI client relationships, focusing on cross-selling products and services., • Originate and onboard new NBFI clients, ensuring compliance with Customer Due Diligence, Regulatory, and Legal requirements throughout the pre-closing, closing, and post-lending monitoring processes. Serve as the First Line of Defence., • Coordinate with internal business departments and product managers to deliver high-quality service and product coverage to FI clients., • Collaborate closely with FI Head Office and overseas branches to enhance the growth of London Branch’s FI client base., • Utilize credit and business proposal writing, presentation, and review skills to manage client relationships through the full product cycle, including onboarding and documentation., • Perform ad-hoc duties and prepare reports as required. Ensure compliance with local jurisdiction regulatory and legal requirements, as well as adherence to Policies and Procedures in all client marketing activities., • Additionally, undertake any additional duties within capacity as necessary to meet the needs of the bank’s business Mandarin speaking AVP RM NBFI - The Skills You'll Need to Succeed: • A graduate, preferably in Business Finance or Economics. A Master's degree or higher in Business Finance/Science or equivalent banking certification is desirable, • Demonstrated skills in Relationship Management and institutional client marketing, • Previous experience in Credit analysis., • Relevant experience in AML/KYC/CDD, either in Client Onboarding, Periodic Reviews, or remediation projects., • Strong communication skills, interpersonal skills and fluent in English and Mandarin., • Collegiate approach to working with internal business partners, particularly the Product Managers, Overseas Branches, Head Office and the London enablement teams such as Credit, Risk Management, On-boarding, Legal and Compliance., • Experienced RM with an ethical, professional and collaborative team approach to client centric service., • Marketing/sales, negotiation and commercial awareness. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. 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Located in the iconic Hotel Café Royal, Cakes & Bubbles is a one-of-a-kind dessert and champagne bar in collaboration with renowned Michelin-starred chef Albert Adri. Known for its innovative approach to desserts, signature items like the "Cheese Cake," and a carefully curated selection of champagne, cocktails, specialty teas, and coffees, Cakes & Bubbles offers an unforgettable experience for guests. The Role: As Restaurant Supervisor for Cakes & Bubbles, you will play a key role in delivering exceptional service and creating memorable guest experiences. Reporting to the Restaurant Manager, you will support the team in maintaining our high service standards and ensure smooth daily operations. Your role will involve guiding and motivating the team, providing training on menu updates, and leading by example to ensure our service reflects the essence of luxury and innovation that Cakes & Bubbles is known for. Key Responsibilities: Assist the Restaurant Manager in overseeing daily restaurant operations, ensuring efficiency and exceptional service delivery. Supervise and support a team of servers, baristas, and bartenders, maintaining high standards of service and presentation. Lead by example, embodying the Cakes & Bubbles philosophy of luxury, creativity, and attention to detail. Train and mentor team members, conducting onboarding for new team members and providing continuous training, including updates on new menu items and seasonal offerings. Maintain in-depth knowledge of the menu, including signature desserts, cocktails, teas, and coffees, to answer guest questions and provide expert recommendations. Support the Restaurant Manager in ensuring that health and safety, as well as food hygiene standards, are consistently met. Collaborate with kitchen staff and bar team to ensure timely service, particularly during peak hours and special events. Assist with inventory checks, ordering, and managing stock to ensure smooth and uninterrupted service. Handle guest queries, special requests, and any service recovery situations in a professional and gracious manner. Actively engage with guests, delivering a warm welcome and fostering relationships to encourage repeat visits. Assist in maintaining a positive and motivating work environment, encouraging teamwork and communication among the team. Requirements: Proven experience as a Restaurant Supervisor or Senior Waiter in a luxury hospitality or fine dining setting. Strong leadership skills with the ability to inspire, train, and motivate a team to deliver high standards of service. A passion for luxury hospitality and an in-depth understanding of fine desserts, champagne, and specialty beverages. Excellent communication and interpersonal skills, with a commitment to providing memorable guest experiences. Knowledge of food and beverage health and safety standards. Flexible availability to work shifts, including weekends and holidays, to support the needs of the restaurant. Strong organizational skills, with the ability to manage multiple tasks and work efficiently under pressure. Proficiency in POS systems and experience with order management software. The Benefits: Competitive salary Access to heavily discounted friends and family rooms rates across the Set Hotels Two complimentary rooms nights per year in London, Paris or Amsterdam (after 1 year of employment) Up to 50% colleagues discount in all our food and beverage outlets Colleague wellness sessions in our Akasha spa each month including osteopath, podiatrist, yoga and fitness classes (as well as staff discounts on spa treatments) Regular social events, including our infamous Summer Party (August) and Black-Tie Annual Awards dinner (January) Christmas celebrations, including colleague lunch, childrens party and Christmas gift Automatic membership of the companys life assurance scheme from day one Generous discounts on retail and dining in Central London through the West End Club app Mental health support including Employee Assistance Programme (EAP) and mental health champions in all departments A variety of external benefits including gym discounts and free eye tests Cycle to work scheme and season ticket loan A wide range of both internal and external training and development programmes to support all of our colleagues career progression The usual bits and bobs such as free meals on duty, uniform laundry, pension & holiday TPBN1_UKCT

We are working with a growing, technology-driven accountancy practice looking for an experienced Senior Account Manager to manage a portfolio of clients and ensure the smooth delivery of accounting, tax, payroll, and advisory services. This is a hands-on role for a technically strong, client-focused professional who thrives in a fast-paced, digital-first environment. Key Responsibilities • Act as the main point of contact for a portfolio of clients, ensuring proactive, high-quality service. • Oversee preparation and review of statutory accounts, VAT, payroll, CIS, and tax compliance. • Conduct client review meetings, providing clear financial insights and recommendations. • Support onboarding of new clients and training on digital accounting systems. • Mentor and guide junior staff, developing technical and client-service skills. • Identify opportunities for additional services, tax planning, or process improvements. • Coordinate across internal teams to ensure workflow efficiency and timely delivery. Candidate Requirements • ACA, ACCA, or CIMA qualified, with 4+ years’ post-qualification experience in practice. • Strong technical knowledge of accounting standards, tax compliance, and client reporting. • Excellent communication and relationship-building skills. • High attention to detail, proactive, and solutions-focused. • Comfortable working in a digital-first, technology-driven environment. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful

The Onboarding Manager will support the sales process in product overviews and demos, manage end-to-end client onboarding processes, collaborate with various stakeholders and provide feedback to enhance client experience across various FIA Tech Brokerage and Documentation products. The onboarding ma

The Customer Onboarding Manager owns the end-to-end customer onboarding journey from contract signature to day-90 handover into steady-state Customer Success. You won't be a generalist Customer Success Manager — your remit ends when onboarding ends and the next project begins. Customer satisfactio

The Talent Sourcing and Onboarding Manager will be responsible for developing and executing effective recruitment strategies, managing the end-to-end hiring process, and leading a team of recruiters. This role requires a strategic leader who can build relationships with hiring managers, implement be

A technology company in Greater London is seeking an experienced Customer Success Manager to serve as the primary point of contact for their customers. You will guide users through onboarding, provide ongoing support to ensure they realize the value of the products, and proactively address risks.

Position Summary**Reporting to the Manager, Global Client Onboarding (GCO), the Onboarding Project Manager (OPM) is responsible for assuring the successful onboarding of Rimini Street’s clients across all supported product lines. Onboarding Project Manager page is loaded## Onboarding Project M

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As Customer Onboarding Manager, you’ll guide our customers step by step in switching from their current way of working to Qargo, ensuring a smooth transition, strong user adoption, and real impact on their daily operations. Guide our customers (transport companies) through the onboarding journey o

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