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Head of Operations – Travel Industry Level: Senior Management Reports to: COO Manages: A large team of 40 talented individuals with four direct reports. The team consists of Operations Managers (Supplier Relations, Itineraries, Documentation, Reservations, Support) Our client is a rapidly scaling international travel business specialising in holidays. With ambitious growth plans to double customer numbers by 2030, they are investing in operational excellence, digital innovation, and world-class service delivery. The Role We’re seeking a strategic and hands-on Head of Operations to lead the end-to-end delivery of customer trips globally. You’ll oversee core operational functions—from itinerary planning to supplier management and documentation—ensuring seamless delivery, efficiency, and excellent customer experience. This role is ideal for a commercially-minded operator with a background in travel who excels in team leadership, systems thinking, and continuous improvement. Key Responsibilities • Lead global operations across trip planning, supplier relations, and customer documentation, • Drive service quality, efficiency, and cost control across all touchpoints, • Build and mentor a high-performing operations team, • Optimise systems, processes, and workflows to enable scale, • Collaborate cross-functionally with product, tech, and customer teams, • Own supplier performance, SLAs, and operational risk management About You • 5+ years in a senior operations role, • Strong leadership and process optimisation background, • Comfortable managing international teams and supplier networks, • Experience with operational systems, workflow automation, and Lean/CI methodologies, • Travel industry experience is highly desirable Package • Salary: £75,000–£95,000 (DOE), • Bonus: 10–20% performance-based, • Benefits: 33+ days holiday, pension, travel perks, and more

UK Immigration Solicitor Job Type: Permanent Salary: £Negotiable + Bonus + Benefits The successful candidate will be responsible for delivering UK immigration advice and processing for a number of corporate clients. The focus of your role will be managing a range of UK corporate immigration applications, with the focus on sponsor licence management, as well as ILR, Business Visitor, Family Members, and EEA applications for example. As part of your client service you will also be expected to coordinate and facilitate clients’ other international instructions together with the wider team. The Role: The successful candidate will be responsible for but not limited to the following: • Provide advice & guidance to corporate clients regarding UK immigration and the associated issues specifically on sponsor license applications, including sound knowledge of relevant policy and practice, as well as other corporate immigration applications including global mobility business visa's., • Strong case management skills – able to manage and coordinate your own volume caseload and demonstrate experience of high profile client account management., • Ensuring the case progress and documents are updated on a regular basis on the case management tool., • Familiarity with a process-driven approach to account management, working to KPIs and reporting to clients in respect of key metrics. The Person: • Previous experience of UK corporate immigration, • Confidence liaising regularly with clients of all levels, • Excellent communication and customer services skills, • A bachelor degree, or equivalent, • Excellent time management and prioritisation skills - able to multi-task in a fast paced environment., • Strong communication and drafting skills., • Excellent analytical and problem-solving skills with attention to detail vital., • Able to conduct research independently., • Able to think and act independently with professionalism, discretion and confidentiality., • Excellent customer and client relationship skills, meeting highest standards of service., • Ensure client expectations and issues are understood, developing collaborative relationships., • Be a team player. Participate in and facilitate team environment., • Familiarity with financial control of client accounts and time recording for example., • Ensure fees are collected in a timely manner, following up with clients as necessary., • Good IT-user skills., • Able to deliver to budget, working consciously to achieve team and individual objectives., • Demonstrates a commitment to change where relevant., • Maintain and apply an up-to-date knowledge of the firm’s risk management policies and operational procedures., • Promotes the firm’s values and beliefs, demonstrating integrity and maintaining an ethical stance, using flexibility and tact to express views as necessary., • Familiarity with related professional services (Global Mobility – Relocation, Expat Tax, Payroll) – desirable. APPLY NOW: To apply for the position please send your CV to Andy Shaw via the ‘apply now’ button.

Job Title: Project Manager Location: West Yorkshire (3 days per week) Contract Type: Outside IR35 Contract Market Rate Duration: 18-month Overview Project Manager to lead the delivery of a Warehouse Execution System (WES) and One Tablet / Unified Inventory Solution, while providing support to the Global Transportation Management System (TMS) initiative. The role involves coordinating multiple internal development teams, an external global solution provider, and cross-functional business stakeholders to ensure seamless execution, change management, and end-user adoption. Key Responsibilities / Day-to-Day Duties (Typical 9–5): • Lead and manage the delivery of the Warehouse Execution System and One Tablet unified interface project., • Coordinate with three internal development teams and external professional services resources., • Partner with a global solution provider (Infosys) to align project scope, milestones, and deliverables., • Manage integration across three ERP systems (back end) to deliver a single front-end user experience., • Develop and maintain detailed project plans, ensuring dependencies and risks are tracked and mitigated., • Collaborate closely with Business Analysts and Project Manager in the US (UK and US-based) to gather requirements and ensure solution alignment., • Liaise with warehouse operations, change and training teams, and subject matter experts (SMEs) to drive adoption and training readiness., • Support the US-led Transportation Management System project where required., • Drive effective stakeholder communication, ensuring transparency and buy-in across business and IT teams., • Facilitate project ceremonies (stand-ups, steering meetings, retrospectives) and ensure clear action ownership., • Proactively identify and resolve issues, escalating when necessary., • Foster a collaborative, can-do culture within the internal development teams to overcome resistance to change. Essential Skills & Experience • Proven experience delivering warehouse or supply chain technology projects (Warehouse Execution Systems, ERP, or similar)., • Strong understanding of warehouse operations and the ability to bridge the gap between business and technical teams., • Excellent stakeholder management and communication skills, with experience engaging at multiple levels., • Ability to work across multiple time zones and coordinate with global teams., • Strong project planning, risk management, and delivery governance capabilities., • Proactive, hands-on problem solver with a “can-do” attitude., • Experience managing external suppliers and ensuring deliverables meet quality and time expectations. Desirable / Nice-to-Have Skills • Familiarity with Oracle Integration Cloud (OIC) or similar middleware technologies., • Experience with Infosys or other global solution partners., • Exposure to multi-ERP environments and user experience integration projects. Team Environment • Collaborative global team, including UK and US-based., • Internal developers supported by external professional services and a global solution provider., • Flexible working arrangements (core hours 9–5 or 10–6). Project Context This program is part of a major digital transformation initiative aiming to unify multiple warehouse systems into a single, streamlined platform. The Warehouse Execution System and One Tablet Solution are key enablers for operational efficiency, providing a consistent user experience across three ERP back ends. The project is 18 months into delivery and now requires a strong PM to drive integration, alignment, and delivery of remaining milestones.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team: As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform. Relying on your product and industry expertise, you will ensure the best experience for our customers whilst delivery projects in a timely manner. About the Role: You will take new business and dedicated existing clients through the full onboarding process. Helping them to configure their financial crime strategy and advising them on best practice. RiskNarrative operates as a recognised innovative leader in our field. We are a passionate team who see development as a creative and inspiring endeavour and are looking for people to join the team and deliver truly world beating products. This is a testing and exciting environment, and you should be comfortable working directly with customers. Responsibilities • Delivering bespoke onboarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform, • Using your expertise in RiskNarrative’s product suite to provide valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform, • Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service, • Working closely with customers to develop financial crime strategies. Configuring the RiskNarrative platform in a way that will best enable customers to achieve their objectives, • Gathering client requirements by asking the right questions. Documenting details to configure our systems whilst liaising with internal and external stakeholders, • Supporting and guiding business customers through the full lifecycle of onboarding, meeting timescale requirements Requirements One of the below: • Experience of implementing & configuring bespoke customer SaaS products, • Demonstrate knowledge of using REST API for integrating SaaS platforms, familiar with JSON, XML & Webhooks, • Demonstrate excellent teamwork and verbal and written communication skills. Ability to work closely with customers at all levels, investigator to C Suite, • Have ability to handle multiple streams of work simultaneously, • Show ability to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service Learn more about the LexisNexis Risk team and how we work ___ Learn more about the LexisNexis Risk team and how we work

Group Risk, Operational Risk Management.UK Hybrid - with occasional travel to one of our key hubs.We have an exciting opportunity for a risk professional to join our Change Risk team within our broader Operational Risk Management Team which also covers: Operational Risk, Digital & Technology Ris

And you can play your part too we have an opportunity to join our Information Security & Operational Risk team as an information Security and Resilience Business Partner. Preferably have a relevant information security related qualification such as CISA, ISO 27001 lead auditor/ implementer. Knowled

This role will lead a small operational team of credit risk underwriters, safeguarding our financial health by ensuring robust credit evaluation and proactive risk management. Oversee credit risk reviews and high risk onboarding processes that evaluate creditworthiness of prospective customers and r

This is a field-based role with frequent travel, working closely with operational teams, contractors, and customers to promote safe working practices and environmental responsibility. Deliver health, safety and environmental training, and support the completion of risk assessments, method statements

Operational Risk Analyst – join our Operational Risk team on a full‑time, permanent hybrid basis. Assist with reviewing and maintaining key data, MI and performance indicators for documentation and risk management. Assist in maintaining the Group and EO Frameworks for documentation and risk mana

Could you lead a team to make a real difference in women’s lives? Do you thrive on building partnerships and delivering high-quality services? Are you ready to step into a leadership role that combines compassion, strategy, and impact? If so, this Centre Manager role could be your next exciting opportunity. The Role They are looking for a motivated and compassionate Centre Manager to lead services in the city. This is a full-time (37 hours), interim cover role (up to 12 months) , based in Leeds. • 25 days annual leave (rising to 30) + public holidays, • Supportive, values-led workplace, • Opportunities for leadership development and career progression As the Centre Manager , you’ll: • Lead and oversee the delivery of holistic, gender-specific support services for women and girls, • Manage and develop a talented staff team with the support of a Deputy Manager, • Build strong partnerships and maintain effective referral pathways, • Take responsibility for contracts, budgets and reporting to funders, • Contribute to organisational strategy and drive service improvement This is a role where you can combine people leadership with operational excellence — and see the positive impact of your work every day. About You You’ll bring experience in: • Leading and managing service delivery in the charity, voluntary or public sector, • Supporting, motivating and developing staff, • Translating strategy into operational delivery, • A strong communicator who builds relationships with ease, • Adaptable, resilient and highly organised, • Solution-focused, calm under pressure and able to manage risk effectively, • Passionate about equity, diversity and inclusion Experience in women’s services or the criminal justice system is desirable, but not essential — what matters most is your leadership ability and commitment to making a difference. What they Offer • A welcoming and values-driven culture, • Annual leave rising with service, plus public holidays, • Staff wellbeing and reflective practice built into our approach, • Opportunities to grow your leadership skills and progress your career, • The chance to lead a team that is passionate about supporting women and girls Apply Now If you’re ready to step into this rewarding role as Centre Manager , don’t delay — apply today and take the next step in your leadership journey. This post is restricted to female applicants only as an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The People directorate ED is a frequent attendee at Executive and Non-Executive level committees (including Executive Operational Coordination Committee (EOCC); Executive Policy Coordination Committee (EPCC); and the Executive Risk Committee (ERC); Court, Audit and Risk Committee (ARCo), Nominations

Group Risk, Operational Risk Management.Management and Senior Specialist (B).UK Hybrid - with occasional travel to one of our key hubs.We have an exciting opportunity for a risk professional to join our Change Risk team within our broader Operational Risk Management Team which also covers: Operation

Are you a seasoned professional in risk management and compliance, looking for a role that offers both challenge and reward?. Operational Risk and Compliance Manager - Leeds. Operational Risk and Compliance Manager - Leeds.

QBE Europe is recruiting for an Operational Resilience Manager to join a well-established risk and resilience team. You will champion practical resilience solutions to support the business implement, test and enhance resilience solutions. Analytical Thinking, Business Continuity, Business Management

This role will lead a small operational team of credit risk underwriters, safeguarding our financial health by ensuring robust credit evaluation and proactive risk management. Oversee credit risk reviews and high risk onboarding processes that evaluate creditworthiness of prospective customers and r