Policy jobs in United Kingdom - Page 3

As an IT Support Technician, you will be the first point of contact for our customers seeking technical assistance. You will provide support, troubleshoot issues, and ensure our clients’ systems and networks run smoothly. Your role is critical in maintaining our reputation for reliability and excellent customer service. Key Responsibilities Provide first-level support to end-users on various technical issues and problems relating to hardware, software, and peripherals. Diagnose and resolve technical hardware and software issues. Perform hardware and software installations, configurations, and updates. Manage user accounts, permissions, and access rights. Monitor and maintain computer systems and networks. Log and track all support requests, issues, and resolutions using our ticketing system. Assist in the creation and maintenance of documentation for IT procedures, policies, and manuals. Conduct remote troubleshooting and provide clear, step-by-step technical instructions. Work closely with other IT team members and departments to ensure seamless support and communication. Maintain a high level of customer service, professionalism, and confidentiality. Qualifications Proven experience as an IT Support Technician or similar role. Excellent understanding of computer systems, mobile devices, and other tech products. Experience with various operating systems, including Windows, macOS, and Linux. Familiarity with remote desktop applications and help desk software. Strong problem-solving and communication skills. Ability to work independently and as part of a team. Outstanding organizational and multitasking abilities. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.

KEY DUTIES AND RESPONSIBILITIES: · Tracking and generating leads to increase the number of customers. · Answering customer queries and preparing sales documentation. · Dealing with online booking and keeping records of all service inquiries. · Dealing with invoices, chasing up overdue payments and monitoring ongoing orders. · Managing and investigating customer complaints. Conducting customer satisfaction surveys and improving service standard. · Analysing customers' demand and reporting to the Service manager. · Improving customer service experience and developing service standard policy. · Creating daily/weekly sales targets. Producing reports on sales progress. Maintaining all customer records. · Drafting letters/memos on behalf of the Service Manager.

We are seeking a motivated and friendly Retail Assistant to join our team. The ideal candidate will play a vital role in providing excellent customer service, managing transactions, restocking merchandise, and assisting with deliveries. This position requires a commitment to maintaining a welcoming shopping environment and ensuring customer satisfaction. Key Responsibilities: • Customer Service: Greet and assist customers with their inquiries, providing information on products and services. Handle customer complaints and resolve them in a professional manner. • Cashier Duties: Operate the cash register, processing customer transactions accurately and efficiently. Handle cash and card payments, and reconcile the cash drawer at the end of the shift. • Stock Filler Duties: Monitor inventory levels and restock shelves as needed, ensuring products are displayed neatly and in accordance with store policies. Assist in organizing the store layout to enhance the shopping experience. • Taking Deliveries: Receive and check deliveries against packing lists, ensuring all items are accounted for and in good condition. Assist in storing products in the appropriate areas of the store. • Cleaning and Maintenance: Maintain a clean and organized store environment, including aisles, checkout areas, and stock rooms. Follow health and safety regulations and company policies. Qualifications: • Previous experience in retail or customer service is preferred, but not necessary. • Strong communication skills and a friendly demeanor. • Ability to work in a fast-paced environment and handle multiple tasks. • Basic math skills and experience with cash handling. • Flexibility to work varied shifts, including evenings and weekends. Physical Requirements: • Ability to stand for long periods and lift up to [specific weight, e.g., 30 lbs] as needed. What We Offer: • Competitive pay and opportunities for career advancement. • A supportive team environment. • Employee discounts on store purchases.

About the Role We are looking for a Purchasing Consultant to develop and manage procurement strategies for mainly luxury goods. The ideal candidate will have experience in procurement, preferably within the luxury sector, and Mandarin language proficiency to effectively liaise with East Asian clients. Key Responsibilities - Develop luxury goods procurement strategies to support the team in making well-informed purchasing decisions. - Establish and maintain strong supplier relationships, negotiate contract terms, and oversee supply chain management. - Identify and mitigate supply chain risks, implementing proactive strategies to ensure a seamless procurement process. - Conduct market analysis, gaining in-depth insights into consumer preferences and industry trends to refine procurement strategies. - Assist in managing procurement budgets, optimising cost control measures, and improving overall efficiency. - Maintain accurate procurement records, ensuring compliance with international trade regulations and relevant legal requirements. - Prepare purchase orders and coordinate with suppliers to ensure timely deliveries. - Stay informed about international trade policies, including tariffs and import regulations, to guarantee procurement compliance. - Deliver excellent customer service by assisting clients in selecting luxury goods and providing a first-class shopping experience, all while working towards sales targets. - Preference will be given to candidates who are proficient in Mandarin and can effectively communicate with clients from East Asia. What We Are Looking For A bachelor’s degree or higher in Business Management, Supply Chain Management, or a related field is preferred. At least two years of experience in procurement or sales, ideally within the luxury goods industry. Fluency in Mandarin to facilitate effective communication with East Asian clients. Strong data analysis skills, with the ability to develop cost-optimisation strategies and assess market trends. Proficiency in procurement software and Microsoft Office. Knowledge of international trade regulations and compliance requirements. Excellent negotiation, communication, and organisational skills. Ability to make quick, strategic decisions in a high-pressure environment and manage supply chain disruptions effectively.

Job Overview: We are looking for a skilled IT Operations Technician to join our team and ensure the smooth running of our IT infrastructure. The ideal candidate will be responsible for monitoring systems, troubleshooting issues, and providing technical support to ensure high availability and performance of IT services. Duties and Responsibilities: Monitor and maintain IT systems, networks, and servers to ensure uptime and security Provide first-line technical support to users and troubleshoot hardware, software, and connectivity issues Install, configure, and update software and operating systems Perform regular system backups, data recovery, and disaster recovery procedures Maintain security measures, including antivirus, firewall, and access control systems Collaborate with IT teams to implement system upgrades and improvements Document technical issues, resolutions, and operational procedures Support cloud-based services and virtualization technologies Ensure compliance with IT policies and industry best practices Manage IT assets, including hardware inventory and software licenses Skills and Qualifications: ✅ Technical Skills: Proficiency in Windows, macOS, and Linux operating systems Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Experience with cloud platforms such as AWS, Azure, or Google Cloud Hands-on experience with system monitoring tools and cybersecurity measures Ability to troubleshoot hardware issues (PCs, printers, servers) ✅ Soft Skills: Strong analytical and problem-solving abilities Excellent communication and customer service skills Ability to work independently and as part of a team Detail-oriented with strong documentation skills Ability to manage multiple tasks and prioritize workload ✅ Education & Certifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred) Certifications such as CompTIA A+, ITIL, CCNA, or Microsoft Certified Solutions Associate (MCSA) are a plus

We are seeking experienced bartenders to join our team at The Carpet Shop / Taquiza, a vibrant nightclub, cocktail bar, and authentic Mexican restaurant located in Peckham. Ideal candidates will have flexible schedules and be willing to work both day and night shifts. Job Responsibilites -Prepare and serve a wide range of cocktails and beverages -Provide excellent customer service, ensuring guests have a memorable experience. -We need a flexible candidate willing to work a multitude of roles as well as late nights when required. -Maintain a clean and organized bar area. -Check identification to verify legal drinking age when necessary. -Handle card transactions accurately. -Restock and replenish bar inventory and supplies. -Adhere to company policies and all health and safety regulations. 11.50ph plus service charge and tips

KOYN is an avant-garde izakaya that merges the essence of traditional Japanese dining with contemporary flair. Under the visionary guidance of Executive Chef Rhys Cattermoul, our kitchen is a hub of culinary innovation, where the rich tapestry of Japanese cuisine is explored through subtle umami flavors and a commitment to responsibly sourced ingredients. As we continue to grow and redefine the dining experience for our guests, we're on the hunt for a passionate and skilled Chef de Partie to join our team. The ideal candidate has as a minimum of 1 year of experience as a Chef de Partie, with a strong preference for backgrounds in fine dining restaurants, particularly those specializing in Japanese cuisine. Main duties: - To maintain high quality standards in staff performance, food production and presentation service procedures. - To ensure food preparation and presentation meets agreed standards of service at all times. - To Ensure all kitchen appliances are kept clean and are well maintained and report any anomalies to the Head Chef. - To become knowledgeable and competent in food costs in order to provide recommendations to the Head Chef. - To manage a station and ensure its performance and productivity, according to set service standards and procedures. - To perform under pressure while maintaining high standards of food production - Ensure the correct cleaning and sanitising chemicals are used in compliance with EHO standards in the kitchen and take corrective action as required. - Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule. - Reports any incidents, complaints, suspicious persons or safety hazards immediately. - To work with fellow colleagues ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner. - To have an understanding of and adhere to the restaurant rules and regulations and in particular the policies relating to Fire, Hygiene, Health and Safety. What We Offer: - Competitive salary - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair We can't wait to hear from you!

Summary of Position: Every day is different. You will be responsible for ensuring that all guest apartments are cleaned and presented to the highest standard at all times. You will be passionate about what you do and have a great eye for detail, ensuring every guest that stays is wowed. You'll be fundamental in creating a supero first and lasting impression of the hotel and central in creating the Native identity. Principle Duties and Responsibilities: Complete dally, regular, tasks while planning in larger works, To ensure the highest service and cleanliness level. .. To ensure hygiene, cleanliness and safety standards are achered to. Build positive and productive working relationship with colleagues across the business. To ensure all maintenance faults are reported to the Maintenance Department and that these are rectifled immediately, especially if life threatening or dangerous. ... To use equipment (be product and or machinery) correctly. To ensure that all the cleaning materials are being handled correctly. To take part in on-going deep clean schedules. To ensure understanding in COSSH regulations, Manual Handling, Company Regulations, Customer Service, Security and any other requirements by the Actively promote teamwork and two-way communication. Ensure apartment are Guest Ready in terms of quality, cleanliness and guest readiness according to Native Standards. To take part in company and department based training. Be familiar with Native policy's and procedures.

Job Title: Office Manager Location: Canary Wharf, London Job Type: Full-time - Permanent Salary: Competitive, based on experience About Us: ATEN COMMUNICATIONS UK LTD is a dynamic and growing financial services company specializing in IT-related consultancy and services. We are seeking a proactive and highly organized Office Manager to oversee the daily operations of our office, ensuring efficiency and smooth workflow. Job Responsibilities: - Oversee and manage daily office operations, ensuring a productive work environment. - Maintain office efficiency by implementing administrative procedures and streamlining processes. - Manage office supplies, equipment, and vendor relationships. - Handle correspondence, scheduling, and coordination of meetings. - Ensure compliance with company policies and health and safety regulations. - Act as a point of contact for employees, providing support and resolving administrative queries. - Manage company databases, documentation, and filing systems. - Assist in event planning, including company meetings and team-building activities. Requirements: - Proven experience as an Office Manager, Administrator, or similar role. - Strong organizational and multitasking skills. - Excellent verbal and written communication abilities. - Proficiency in Microsoft Office is a plus. - Ability to work independently and collaboratively in a fast-paced environment. - Attention to detail and problem-solving skills. Benefits: Competitive salary package. Opportunities for career development and growth. Friendly and supportive work environment. Flexible working arrangements may be considered. How to Apply: Interested candidates should contact us via online chat available here. Join us at ATEN COMMUNICATIONS UK LTD and be a part of an innovative and forward-thinking team!

The Human Resources Advisor will provide comprehensive HR support to the care home, ensuring the effective management of recruitment, employee relations, training, and compliance. The role will focus on fostering a positive work environment, supporting staff well-being, and ensuring the care home operates in line with employment legislation and best practices. Provide advice and support to managers and staff on HR policies, procedures, and employment law. Maintain accurate training records and ensure compliance with Care Quality Commission (CQC) standards. Ensure HR practices comply with UK employment law, CQC regulations, and company policies. Ensure HR practices comply with UK employment law, CQC regulations, and company policies. Act as a point of contact for staff concerns and provide confidential support where needed.

Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Preparing drinks - Committing drink & food specifications to memory - Engaging with our products and offering - Execution of private and corporate events - Delivering uniform drinks as per Clays guidelines - Communicating the business and technology to our guests - Understanding of our technology - Making incredible recommendations based on your knowledge and training - Setting up for service - Maintaining Health & Safety expectations - Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications - 2 - 3 years experience in a cocktail bar. - Excellent knowledge of classic cocktails - Ability to work under pressure - Experience in high volume bars, preferred not essential - Excellent written and verbal communication in English - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Our great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Job Title: Arabic Language Instructor (Contractor) Location: Various Educational Institutions (Colleges, Universities, and Secondary Schools) Contract Type: Independent Contractor Start Date: As per client requirements About Us: Teachers on Demand partners with leading educational institutions to provide high-quality Arabic language educators. We are seeking skilled Arabic teachers to join our network as contractors, working with our clients on a secondment basis. Role Overview: As an Arabic Language Educator, you will be placed at one of our client institutions to deliver engaging and effective Arabic language teaching. Assignments may vary in duration and scope, covering Modern Standard Arabic, dialects, and cultural aspects based on institutional needs. Key Responsibilities: • Teach Arabic at varying proficiency levels, adapting materials to suit learners’ needs. • Develop lesson plans, assessments, and teaching strategies in line with curriculum requirements. • Foster an interactive and engaging learning environment. • Provide student feedback and progress reports as required by the institution. • Collaborate with academic staff to enhance language learning programs. Requirements: • Bachelor’s degree in Arabic, Education, Linguistics, or a related field (Master’s preferred). • Proven experience teaching Arabic at the secondary or higher education level. • Familiarity with different Arabic dialects and Modern Standard Arabic. • Strong communication and classroom management skills. • Ability to adapt to different institutional policies and teaching formats (in-person/online). What We Offer: • Flexible contract assignments based on your expertise and availability. • Competitive compensation based on experience and placement. • Opportunity to teach at reputable educational institutions. • Professional development and networking opportunities. If you are passionate about Arabic language education and interested in working as a contractor with us, please submit your CV and a brief cover letter outlining your experience and availability. We look forward to hearing from you!

Japanese Restaurant is looking for Senior Sous Chefs to join their team. Accountabilities in the absence of Executive Head Chef/ Head Chef: · Staff Management · Quality of Product . Presentation . Portion Control . Consistency . Taste · Menu Development · Audits – Ensuring that the business is protected at all times and that covered legally in the event of a visit from any authorities (Fire Officers, EHO, Trading Standards and Internal Audits) Venue Management: · Ensuring Health & Safety regulations are well maintained within the Back of House Department · Ensuring that the kitchen complies with the Food Safety Regulations · Responsible for ensuring daily, weekly and monthly checks are adhered to · Raise maintenance issues · Monitoring Pest Control, requiring call-outs if necessary · Ensuring that all Audits from EHO and from Food Alert the kitchen is fully compliant. · Dealing with orders and invoices · Ensuring that guest requests and food orders especially at the beginning and at the end of the operation are given the due quality inspection · Special guest requests should be handled proactively · FOH should not be rushed to cater for closing operation · Custodian to check and implement allergen policy Cost Management: · Keeping costs and profit in line with P&L, therefor weekly stock takes are necessary · Ensure that the correct supplier is used · Challenge any suppliers not providing correct service and document · Ensure labour cost is in line with the budget People Management: · Providing support to all Back of House Team Members, regardless of position. · Ensuring that each Back of House Team Member has the opportunity to develop, motivate and train the Team in line with the Executive Head Chef / Head Chef · Helping the Executive Head Chef / Head Chef to cross-train each Team Member, to be able to cover at least one other section, in case of sudden absence · Cover any position`s shift if necessary. · Manage Probation Periods, Mid Year & End of Year Appraisals in line with the Executive Head Chef / Head Chef · Ensuring that any member of the Back of House Team would be comfortable dealing with an inspection by the EHO Benefits: Company events Discounted or free food Employee discount Work Location: In person

Position Overview: We are seeking a proactive Customer Success Executive to join our Servicing Team. This role is ideal for a confident and sociable individual with a strong understanding of insurance policies and client needs. You will be responsible for managing policy renewals, identifying opportunities for cross selling, and conducting interim check-ins to ensure our clients receive a 5-star service. Key Responsibilities: Client Management: Build and maintain strong relationships with clients, ensuring their insurance needs are met effectively. Policy Reviews: Conduct thorough policy reviews at renewal, aligning coverage with evolving client requirements. Cross-Selling: Identify and confidently recommend additional insurance solutions that add value to the client. Proactive Engagement: Reach out to clients at key touchpoints throughout their policy term to ensure satisfaction and address any gaps. Service Excellence: Uphold Fuelled’s high standards of customer service, acting as a trusted advisor to clients. Collaboration: Work closely with internal teams to deliver seamless client experiences. Experience 2+ years experience in a customer service or sales role within insurance Excellent verbal and written communication skills Confident phone manner A passionate problem-solver Excellent organisation skills Self-motivated – can work alone and as part of a team Willingness to learn and adapt in a dynamic business environment Tech-savvy Job Types: Full-time, Permanent Pay: £23,000.00-£30,000.00 per year Additional pay: Bonus scheme Commission pay Benefits: Working for a B-Corp organisation Canteen Casual dress Company events Company pension Free parking Health & wellbeing programme Life insurance On-site parking Schedule: Monday to Friday

As an IT Support Technician, you will be the first point of contact for clients requiring technical assistance. Your primary responsibility will be to troubleshoot, resolve issues, and ensure the seamless operation of our clients' systems and networks. This role plays a key part in upholding our reputation for reliability and excellent customer service. Responsibilities: Provide first-line technical support to end-users for hardware, software, and peripheral-related issues. Diagnose and resolve software and hardware-related technical problems. Install, configure, and update software and hardware as needed. Manage user accounts, access permissions, and security rights. Monitor and maintain IT systems and networks to ensure efficiency. Track and log all support requests, issues, and resolutions using our ticketing system. Assist in developing and updating IT policies, procedures, and documentation. Perform remote troubleshooting and offer step-by-step technical guidance. Collaborate with IT team members and other departments to provide seamless support Maintain a professional approach, ensuring excellent customer service and confidentiality. Qualifications & Requirements Proven experience in an IT Support Technician or similar role. Strong knowledge of computer systems, mobile devices, and technology solutions. Hands-on experience with operating systems such as Windows, macOS, and Linux. Familiarity with remote desktop tools and help desk software. Excellent problem-solving and communication skills. Ability to work both independently and collaboratively. Strong organizational and multitasking capabilities. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are an advantage.

Energetic Activity Leaders Needed in South London Join our English language school and contribute to building the futures' of young learners. - Leading and participating in a variety of social activities with our young learner students (shift work/seasonal/only evening shift is available). - Guiding walking tours of London, exploring attractions like Tower Hill, Buckingham Palace, London Eye, Madame Tussauds, etc. - Leading full-day trips to destinations such as Oxford, Cambridge, and Brighton. - Facilitating indoor or outdoor evening activities, including sports, board games, quizzes, and movie nights - Assisting students with accommodation check-ins and providing pastoral care Safeguarding Responsibilities: Burlington School is committed to safeguarding and promoting the welfare of its students, and expects all stakeholders to share this commitment. All stakeholders must be aware of their responsibilities under legislation regarding Safeguarding, Health and Safety, and the Prevent Duty. It is the responsibility of all staff to promote the safeguarding the welfare of children and young persons for whom they are responsible, or with whom they come into contact. All staff must adhere to and ensure compliance with the schools Safeguarding and Welfare Policy, and the Staff Code of Conduct at all times. If, in the course of carrying out your duties, you become aware of any actual or potential risks to the safety or welfare of children in the school you must report any concerns to the schools Designated Safeguarding Lead. All employees must undergo an enhanced DBS check, and must have appropriate equivalent certification from all countries they have lived or worked in for the previous 5 years. Burlington School is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of sex, age, disability, religion, belief, sexual orientation, gender, marital status, or race. - Availability required in the mornings from 8:45 and/or in the evenings and weekends. - Part-time positions available - Summer live-in position available (29/06-10/08)

Job Summary: The Business Development Manager (BDM) for a construction company is responsible for identifying and securing new business opportunities, building strong client relationships, and contributing to the overall growth of the company. This role requires deep knowledge of the construction industry, an ability to spot emerging trends, and a strong track record in acquiring new projects. The BDM will play a key role in driving revenue through bidding on new construction projects, managing client relationships, and collaborating with project management teams to ensure the company’s services meet market needs. Key Responsibilities: Market Research & Strategy Development: Conduct market research to identify new business opportunities within the construction industry, including public and private sector projects. Stay up-to-date on trends in construction, including technology, regulations, and industry best practices. Develop and implement business strategies to target potential clients, including developers, government agencies, and private sector organizations. Lead Generation & Prospecting: Identify and prospect potential clients in the construction sector, including real estate developers, government bodies, architects, and engineers. Generate leads through various channels, such as industry events, networking, referrals, and online platforms. Build a solid pipeline of future projects through aggressive business development tactics. Client Relationship Management: Establish and maintain strong relationships with key decision-makers, including architects, contractors, project managers, and developers. Understand client needs and develop customized proposals that align with their vision and budget. Ensure the smooth communication of project requirements between clients and internal teams throughout the bidding and construction phases. Proposal Development & Tender Submissions: Lead the preparation and submission of competitive bids and proposals for new construction projects. Collaborate with estimators, project managers, and other internal stakeholders to prepare accurate and compelling proposals. Negotiate terms and conditions with clients to finalize contracts and secure project awards. Project Tracking & Reporting: Monitor ongoing projects and their profitability, providing feedback and support to the project management team to ensure deadlines and budgets are met. Regularly report on business development activities, lead conversion rates, and sales achievements to senior management. Ensure the company’s goals are met by maintaining and tracking sales targets and pipeline performance. Industry Networking & Partnerships: Represent the company at industry events, conferences, and trade shows to increase visibility and establish new business connections. Build strategic partnerships with other construction firms, subcontractors, and industry professionals to enhance the company’s service offerings and expand market reach. Collaboration with Internal Teams: Work closely with project managers, engineers, and estimators to ensure alignment on project scope, timelines, and budgets. Provide market insights and client feedback to assist in refining company offerings and improving overall service quality. Required Skills & Qualifications: Bachelor's degree in Construction Management, Civil Engineering, Business Administration, or a related field. Minimum of 5 years of experience in business development, sales, or project management within the construction industry. Proven track record of securing new business and achieving sales targets in construction. Strong knowledge of construction processes, bidding, and project management. Exceptional communication, negotiation, and presentation skills. Ability to manage multiple clients and projects simultaneously. Familiarity with construction software, CRM tools, and Microsoft Office Suite. Preferred Qualifications: Knowledge of local, state, and federal construction regulations and permitting processes. Established network of contacts within the construction industry, including developers, general contractors, and subcontractors. Experience with public and private sector projects, including government contracts and commercial developments. Familiarity with cost estimation software and project management tools. Working Conditions: Full-time position with occasional travel to client sites, construction sites, and meetings. Office-based, with the possibility of remote work depending on company policy. Flexibility in working hours, with occasional evening or weekend work depending on project deadlines or events.

- Plans and coordinates the operations of help and advisory services to provide support for customers and other staffs. - Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs. - Monitor customer interactions and identify areas for improvement. - Develops and implements policies and procedures to deal effectively with customer requirements and complaints. - Identify and implement strategies to improve customer satisfaction and retention - Contribute to the development of the business and implementation of customer loyalty programs. - Stay up to date on industry trends and best practices in customer service. - Ensure compliance with relevant regulations and policies. Skills Required · Excellent customer service skills and leadership skills · Having a strong knowledge about retail concepts and of retail industry The ability to deliver the target on time. Be a well-organised manager as well as a dedicated employee. Good in time management and be an example to other staff members. The ability to sell products and service. Maintain patience and resilience in a demanding job

We are looking for a skilled and creative hairdresser to join our vibrant salon team. The ideal candidate will have a passion for hairdressing, a keen eye for detail, and a friendly, professional attitude. You will be responsible for providing high-quality hair services to our clients, ensuring their satisfaction and loyalty. Key Responsibilities: Provide a range of hair services, including cutting, styling, coloring, and treatments. Consult with clients to understand their needs and preferences. Recommend hair care products and treatments to clients. Stay updated on the latest hairdressing trends and techniques. Maintain a clean and organized work area. Adhere to all salon policies and procedures, including health and safety regulations. Build and maintain a strong client base through excellent customer service.

Salary: £28,000 - £38,000 per year Employment Type: Permanent, Full-time Location: Uxbridge Shift & Schedule: 8-hour shift, Monday to Friday Job Overview We are seeking an Experienced Sales Administrator to provide comprehensive support to our Practice. This role is integral in ensuring seamless coordination between sales, clients, and internal departments while maintaining high standards of accuracy, professionalism, and efficiency. As a Sales Administrator, you will be responsible for managing sales orders, maintaining client records, coordinating communication between stakeholders, and assisting in the preparation of sales reports. Your role will also involve handling inquiries, ensuring accurate data entry, and supporting the team in achieving sales targets. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication abilities, along with proficiency in CRM systems, Microsoft Office 365, and business correspondence. You should be proactive, capable of managing multiple tasks simultaneously, and committed to delivering high-quality administrative support. liaise with different offices across the different jurisdictions. Key Responsibilities: 1. Ensure the accuracy and integrity of client records by consistently maintaining and updating sales data within the company's CRM system to guarantee smooth operational flow. 2. Foster strong collaboration with both internal teams and external stakeholders to facilitate the efficient coordination of sales processes, addressing inquiries and ensuring timely resolutions of issues. 3. Prepare and manage critical financial documents, including invoices, reports, and various other administrative paperwork, ensuring they are accurate, timely, and compliant with company standards. 4. Cultivate strong customer relationships by providing exceptional service, responding to client queries promptly, and addressing concerns in a professional and courteous manner. 5. Ensure strict adherence to company policies and industry standards when performing administrative duties, ensuring all actions meet compliance guidelines and internal regulations. 6. Effectively utilize Microsoft Office 365 and CRM software to manage workflow, organize data, and ensure that administrative functions are carried out in an efficient and timely manner. 7. Follow up on pending orders to ensure that all necessary processes are completed, and ensure clients receive their products or services on schedule without delays. 8. Provide comprehensive support to the sales team, ensuring that administrative tasks are completed efficiently and that sales operations continue smoothly without interruptions. 9. Continuously monitor and streamline sales processes, identifying areas for improvement and proactively addressing any challenges to enhance overall productivity and customer satisfaction. Requirements: • A Bachelor's degree in Business Administration, Management, Project Management, or a related field. An MSc in Management or MSc Management with Project Management is highly desirable. • At least 1-2 years of experience in a sales administration or similar administrative role. • Strong proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) and CRM software; excellent written and verbal communication skills. • Knowledge of project management tools and methodologies is a plus. • Ability to build and maintain effective relationships with internal and external stakeholders. • Proactive, self-motivated, and able to manage multiple tasks in a dynamic environment. • Understanding of company policies, industry standards, and the importance of maintaining accurate and compliant records. This position offers a fantastic opportunity to advance your career in a supportive and engaging team environment. If you're looking for a role that offers both meaningful work and attractive benefits, we encourage you to apply. Visa sponsorship is available for eligible candidates to assist with relocation. If you are a driven and experienced professional eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and discussing the potential of you joining our team.

We are seeking an enthusiastic and dedicated Nursery Manager to oversee the daily operations of our nursery. The ideal candidate will possess strong leadership skills and a passion for early childhood education. This role requires effective communication with staff, children, and parents to create a nurturing and stimulating environment for children to thrive. The Nursery Manager will be responsible for managing staff, ensuring compliance with regulations, and driving the overall success of the nursery. Duties Lead and manage a team of childcare professionals, providing guidance and support to ensure high-quality care and education. Develop and implement engaging educational programmes that meet the needs of children aged 0-5 years. Communicate effectively with parents and guardians, providing updates on their children's progress and addressing any concerns. Ensure compliance with all relevant legislation, policies, and procedures related to childcare and early years education. Oversee the daily operations of the nursery, including staffing, budgeting, and resource management. Foster a safe, welcoming, and inclusive environment for all children and families. Conduct regular assessments of children's development and implement strategies to support their growth. Organise training sessions for staff to enhance their professional development in childcare practices. Requirements Proven experience in a leadership role within a nursery or early childhood education setting. Strong understanding of early childhood education principles and best practices in childcare. Excellent communication skills in English, both verbal and written. Ability to manage staff effectively while fostering a positive team culture. Experience working with children in a nursery or similar environment is essential. Knowledge of relevant legislation and regulations regarding childcare is advantageous. A qualification in Level 3 Childcare, First aid and Safeguarding. Must be DBS checked. If you are passionate about making a difference in children's lives through quality care and education, we encourage you to apply for this rewarding position as Nursery Manager.

Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.

Church Administrator (Registered Religious Charity) Harvesters International Christian Centre Contract Type: Full-time, Part-time, Hybrid Location: London Do you have previous experience as a church administrator or in any administrator role? Are you a highly organised, proactive leader with a passion for operational excellence? Do you thrive in team collaboration, strategic planning, and ensuring smooth day-to-day church operations? If so, we’re looking for you to join our team as a Church Administrator at Harvesters International Christian Centre, a registered religious charity. This role is hybrid, but you will be required to travel to the church every Sunday and designated locations at least once a week. Advance notice will always be given. This role requires a high level of professionalism, discretion, and integrity, as the Church Administrator will handle sensitive information, leadership discussions, and church records. The ideal candidate will demonstrate sound judgment and a commitment to maintaining confidentiality while supporting the church’s mission. Key Responsibilities Church Operations & Team Coordination • Support the church’s vision by coordinating administrative and operational activities. • Develop roadmaps and strategies to help church teams achieve their goals. • Regularly engage with ministry leaders to monitor progress and ensure accountability. • Review performance and resolve productivity issues while maintaining processes and systems. • Ensure all tasks and projects adhere to stipulated timelines, escalating concerns to leadership when necessary. Reporting & Documentation • Prepare and submit weekly reports to the Senior Pastor. • Develop and maintain reporting templates to track ministry activities and church goals. • Ensure reports are accurate, reviewed, and properly archived for easy access Project Management • Lead key church projects, assign responsibilities, and ensure timely execution. • Support the smooth operation of the church’s administrative functions. • Assist ministry leaders with project planning and evaluation when needed. Administrative & Leadership Support • Provide administrative assistance to the Senior Pastor and leadership team. • Manage official church documents, policies, and reports. • Maintain church calendars and schedule meetings as agreed with leadership. • Take minutes at leadership and church meetings and distribute them appropriately. • Serve as the first point of contact for general inquiries, directing correspondence accordingly. • Oversee office equipment maintenance and church inventory (contracts, receipts, forms, etc.). • Assist in preparing training materials for church courses and events. Leadership & Compliance • Provide administrative leadership to support the church’s vision and strategic goals. • Ensure compliance with church policies and best practices for charity governance. Who We’re Looking For We’re seeking a self-motivated, detail-oriented individual with strong organisational and leadership skills. You should be comfortable managing multiple priorities, collaborating with diverse teams, and ensuring smooth church operations. Due to the nature of this role within a Christian church, you are required to be a practising Christian with a strong personal relationship with Jesus Christ.

Job duties & responsibilities: - Organising staff shifts and scheduling - Providing excellent customer service - Leading by example - Planning menus - Working with food and drink suppliers - Ensuring all food safety procedures are strictly followed according to sanitary regulations - Following all company policy and procedures regarding dealing with cash, equipment and property - Cleaning the kitchen according to regulatory guidelines - Maintaining safe working conditions - Auditing inventory levels to ensure product availability, and ordering products as necessary - Recruiting and training staff - Working closely with management to meet revenue objectives - Implementing appropriate strategies to resolve adverse trends and improve sales Skills and Qualifications: • Ability to remain calm under pressure • Should be dependable and reliable • Business management skills • Exceptional organisational and leadership skills • Knowledge of food production • Ability to work well with others with excellent interpersonal and communications skills • Knowledge of computers and industry technology • Ability to work flexible hours, including nights and weekends • Basic understanding of food preparation

About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.

We are looking for friendly, approachable and hardworking staff to join our team. We have built a reputation for great food and excellent customer service and every role in our friendly team is a vital one. We want every one of our Mother Hubbard's customers to have a brilliant experience every time they visit, that means hot food in a clean and great environment. Applicants must have • Have an in-depth knowledge of our products and up-sell where possible to drive sales. • Ensuring our great tasting food and other menu items are delivered to our customers exactly how they are intended! • Ensure you clean and sanitize work areas, equipment, utensils, dishes, or silverware as necessary. • Remove rubbish and food waste as necessary ensuring our front counter, restaurant and toilet areas are kept clean and tidy at all times. • Operate the cash register / handle money / give correct change in line with cash handling guidelines. • Work in compliance with Food Safety and Health & Safety Policies and Procedures. • At all times you will represent our brand in a positive, professional manner. • Ensure a clean and tidy eating and serving area so that our customers have the utmost confidence in us at all times. • Ensuring the shop and all equipment are cleaned to a high standard at the close of a business day.

About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for a talented Head Chef to lead our kitchen team. Job Description We are seeking an experienced Head Chef to lead our kitchen team. This is a hands-on leadership role requiring expertise in menu development, kitchen management, and high-quality food preparation. As Head Chef, you will oversee all aspects of the kitchen, ensuring efficiency, consistency, and compliance with food safety regulations. Duties - Oversee the preparation, cooking, and presentation of all dishes to the highest standards. - Develop and design new menu items, ensuring variety, quality, and cost-effectiveness. - Manage kitchen operations, including stock control, purchasing, and budgeting. - Handle supplier relationships and maintain excellent ingredient sourcing. Examines foodstuffs delivery from suppliers to ensure quality; - Lead, train, and supervise kitchen staff to maintain efficiency and high performance. - Ensure compliance with food hygiene, health and safety regulations, and HACCP procedures. - Monitor portion and waste control to maintain profit margins. - Collaborate with management to maintain consistency in food quality and service. Requirement & Experience We are looking for someone that have experience in: - Peruvian cuisine - not mandatory but desired - Planning and creating new dishes and menu - Calculating costs and liaising with suppliers - Directing kitchen operations and managing kitchen staff - Overseeing the food preparation, cooking and cleaning processes - Delegating tasks and resolving issues as they arise - Liaising with the general manager to ensure operations run smoothly - Ability to work in a fast-paced environment while maintaining attention to detail. Education and Training - Head Chefs should attend all Mandatory training and ensure that updates are booked in a timely fashion and agreed upon by the Coordinator or Manager. - Head Chefs should successfully complete key learning outcomes from the foundation programme during the first month of employment and will complete the main set of competencies within 12 months. - Head Chefs should initiate their own development within the agreed parameters. - Head Chefs should be involved in any aspects of training that need to be cascaded to the whole team. - Head Chefs should help induct new staff with a formal induction programme. - Head Chefs should act as mentors/preceptors for trained and untrained staff once appropriate training has been given. - Head Chefs should be prepared to extend knowledge and skills by rotation toother areas in consultation with the Coordinator or Manager. - Head Chefs should help in the implementation of group policies and ensure that other company's policies are adhered to. - Head Chefs should be prepared to be trained and use any information technology that is brought into their field of operation. - Head Chefs should be involved in ensuring the correct usage of equipment and assist in the training of others as required. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.

Job Summary As a Electrical Store Manager, you will play a crucial role in managing the Electrical Store by overseeing daily operations and ensuring that it runs smoothly and efficiently. Duties - To undertake works in connection with issuing of stores materials and the maintenance of stock condition and availability, liaising with Procurement department for stock requests, tracking order progress and receiving/distribution of goods within our small stores located in Perivale - Development and maintaining of records relating to goods in and out - Accurately and timely recording returns of materials - Development and maintaining of records relating to plant and equipment in and out in-line with the company’s policies and procedures and Legal requirements (eg; inspection records and PUWER registers) - Distribution of PPE and maintenance of PPE register - Inputting and maintenance of job sheets, recording materials issued to specific jobs to allow the procurement department to develop accurate reports - To develop a working understanding of Health and Safety requirements to ensure the correct procedures are followed in all practices especially relating to the correct issuing of adequate PPE for plant/equipment distributed through the stores - To ensure all stock records are kept accurate and live at all times on our company bespoke software - To carry out deliveries and collections of materials when required, to and from EWC sites and EWC suppliers - Ensuring that Company H.S Policies are adhered to - Recording goods inwards/outwards - Ensure checks to verify stock levels for re-ordering are accurate and appropriate - To check delivery of goods into the Perivale stores. Ensure that goods are checked off in an accurate and timely manner and check for damage and quantity, then advising the relevant member of the team of the delivery received - Follow-up for items on back order to ensure delivery is fulfilled and duplicates are not ordered. - Update computer systems to record accurate stock levels - Manage and supervise any additional staff required to work within stores - Complete regular stock checks and inventory – Daily mini stock take and quarterly full stock take - Management of good house-keeping in the stores and surrounding areas - Maintenance of the Waste Management System including collating of returned Waste Transfer Notes and carrying out checks to ensure correct completion of the notes - Develop an understanding of Environmental responsibilities relating to Waste Management, segregation of Waste and correct disposal methods required to meet legislative requirements - To be available from 6.30 am and to lock/unlock store and yard as and when required - To participate in the continuous improvement of service delivery ensuring that policies and procedures comply with legislation and regulatory requirements - To respect the need for confidentiality, when processing personal/customer data - Assisting the procurement department with admin duties - Other such duties as may be required from time to time SKILLS QUALIFICATIONS AND KNOWLEDGE - Experience of managing stock levels, maintaining information on reorder levels and quantities. (E) - Experience in the production of stock control reports for senior managers and auditors. (E) - Experience and understanding of how to analyse and review stock loss trends with subsequent investigations and suggestions that would lead to prevention of stock loss in the first instance. (E) - Experience of running a waste management system, including the requirements of Waste Transfer Notes. (E) - Some experience in carrying out Portable Electrical Testing (PAT). (D) - Excellent planning and organisational skills. - Ability to maintain accurate records and use a range of digital packages (Microsoft 365 or similar) (E) - Good technical knowledge and understand of the Mechanical, Electrical and Domestic components (E) - Ability to conduct stock audits - Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. (E) - Excellent planning and organisational skills. (E) - Have a strong attention to detail with high levels of accuracy. (E) - Experience in an electrical goods store is required. General retail experience alone may not be sufficient for this role.

we are looking for an experienced chef de partie to join our established team. the ideal candidate will have experience working in fast paced and dynamic kitchens but most importantly take pride in the food you create. you’ll be cooking in a kitchen that cares about the food it sends out and be working with amazing, fresh produce from some of the best suppliers in the country alongside a well-established and tight knit team led by head chef and co-founder chris leach. a nose-to-tail italian-inspired restaurant. we focus on whole-animal butchery, hand-rolled pastas, house-made breads, wood-fired cuts to share and our own in-house salumeria. our ethos is minimal waste, sustainable cooking utilising all parts of the animal / produce possible. we are truly supplier led with twice daily changing menus. the wine list celebrates low-intervention and classic fine wines from italy, broader europe, and further afield north america and have an amari-focused cocktail list. we relocated to shoreditch in november 2021 to critical acclaim and were recently recognised; · number 1 | time out top100 london restaurant [2022]. · number 11 | national restaurant awards [2022]. we are proud to be an independent business with the two founders coming from a purely chef / hospitality led background. we invite all to sit at the table with us. we promote a culture of learning and development encouraging independent thinkers. we offer: ‘employee of the month’ awards with bonus prizes ‘refer a friend’ bonus 50% staff discount at DCCO restaurants cost price wine through our suppliers international trips for top performers in-house training dedicated to your personal development trips to meet suppliers and producers company donations to charities our staff feel are close to home ‘well fed and well watered’ at work policy

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.

Job Responsibilities · Oversee daily administrative operations to ensure efficiency and compliance with company policies. · Manage office budgets, expenses, and procurement to optimize cost-effectiveness. · Coordinate with different departments to streamline processes and enhance workflow. · Supervise and support administrative staff, ensuring productivity and professional development. · Develop and implement business support strategies to improve operational effectiveness. · Maintain records, reports, and documentation in accordance with company policies and regulatory requirements. · Support HR functions, including recruitment, onboarding, and employee relations. · Ensure IT and facility management services are effectively maintained for smooth business operations. · Monitor and improve customer service standards, addressing client and stakeholder concerns efficiently. · Assist senior management with strategic planning and decision-making by providing accurate business insights and reports. · Identify and implement process improvements to increase efficiency and reduce operational costs. · Ensure compliance with legal, regulatory, and company policies to mitigate risks and maintain ethical standards.

Job Title : Nursery Chef Time Shift : 9.00am-5.00pm Holiday : 28 days (inc. 3 to be taken at Christmas) 3 to be taken on staff training days if necessary. Reporting to : Manager Purpose of the Job 1. To be responsible for planning weekly shopping list. 2. To be responsible in conjunction with the Manager for planning and reviewing the menus. 3. To prepare and serve the mid-morning snack, lunch time meal, afternoon snack and afternoon tea. 4. To wash up all equipment used after each meal and wash up all crockery and cutlery after children’s meals. 5. To ensure all dietary needs are catered for. 6. To ensure the kitchen and dining areas are kept to the highest standards of cleanliness and adhere to guidelines for Health and Hygiene set by the Government Health Authority. To adopt a daily and weekly cleaning routine. 7. To ensure all food is stored and prepared to standards set by the Environmental Health Authority. 8. To ensure all required paperwork is completed and kept up to date. 9. To be held accountable for the standard of the kitchen and preparation of the food and serving of food during all inspection processes. 10. Ensure clothing/overall is kept clean. 11. To support the ethos of the nursery. 12. To work as part of the nursery team. 13. Attend meetings and training when appropriate. 14. Nursery food policies and procedures are adhered to at all times. Personal Specification Skills and Abilities · Ability to prepare and cook food according to set regulations. · Ability to keep records and menus of all food provided within the nursery. · Ability to prepare and cook a variety of freshly prepared food. Experience and Knowledge · Understanding of a balanced nutritional menu for under 5’s. · Understanding of standards required by inspecting bodies. · 2 years plus experience needed in catering for schools/nurseries. Qualifications · Minimum Level 2 qualification in food and hygiene and willingness to take on further training. Special Requirements 1. Ability to keep kitchen area clean and tidy at all times. 2. Ability to prepare food for children with special dietary requirements. 3. To keep up-to-date on current thinking for children’s dietary needs in order to keep them fit and healthy. 4. Attend any training if required in own time. 5. To take annual leave when nursery closed for staff training. Reviews · Reviews will be held termly with the Manager or Deputy.

- Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.

Job Description / Roles - Oversee day to day smooth running of the business - manage recruitment staff; delegate tasks ensuring timely completion - monitor competence ensuring targets are met - inspire recruitment staff to strive for high quality standards & to achieve business objectives - ensure adherence to all compliance guidelines, Agency’s policies & procedures and in particular seamless recruitment process, as well as ensuring staff's mandatory training is upto date - handling of complaints and queries are dealt with in a timely manner - seeking feedback on staff and the standard of care - implement and maintain procedures/office administrative systems. - Ensure smooth running of payroll every week, checking/processing of timesheets as well as resolving any payroll issues raised by agency staff and payroll/finance staff in a timely manner. - Device/Maintenance working systems that ensure efficient team work - Ensure all data and on computer systems is upto date/relevant and secure. - take charge of HR by ensuring ongoing recruitment of the right candidates with right skills & experience - organise interview/induction programmes/inhouse training - Ensuring seamless Agency Worker registration including Enhanced AccessNI check and NISCC registration - Seek appropriate references - Ensuring agency workers’ supervision/appraisal is completed within the stipulated timeframes - Maintain upto date records and sound record keeping incl. clients' records and agency workers records. - Take lead in seeking and securing contracts with Nursing Homes, Care Homes, Residential Care Homes, Supported Living, Hospitals, etc - Seek and secure permanent placements for Overseas Nurses & Healthcare Assistants - Take charge of marketing and advertising to develop the business via Social Media etc (have the ability to compose adverts, write and share social media posts that stand out) - Overseeing that monthly reports (incl. RQIA reports) are completed and accurate. - Maintaining traceable stock levels of uniforms and stationary. - Drawing up on-call rota - Set/chair/attend meetings - Maintain good relations with clients and agency staff ** Requirements** · Attention to detail · Excellent organisational skills · Reliability and discretion; you will often learn of confidential matters · Effective communication, negotiation and relationship-building skills · Problem solving skills · Initiative · Thorough and methodical approach to tasks · Leadership and the ability to ‘make things happen’ · Budgeting skills · Strong business development skills · Handling of emails and Website queries, Facebook; Twitter, Instagram, WhatsApp · Excellent telephone manners · Excellent computer skills and Social Media interactions/connections · Capability to complete paperwork appropriately, efficiently and effectively · Sound geographical knowledge of Northern Ireland in relation to business opportunities · Capability of working to Performance Indicators and Targets · Adaptability Benefits · paid leave 28 days · Option to inclusion into our company pension scheme - NEST · Hours of work are Monday – Friday · On call duties will be necessary · 30 minutes lunch break · Opportunity to be paid commission/Bonus Qualifications / Experience: -A minimum of 5 GCSEs at Grade A-C to include Mathematics and English or relevant NVQ Level 2 -Bachelor’s degree in business management -HNC/HND or equivalent/higher qualification in an administrative related field and 2 years’ experience in a clerical/administrative role -NVQ level 3 in administration and 2 years' experience in a clerical/administrative role. -BTEC qualification plus 2 year's relevant experience -Two (2) years relevant work-based experience. This experience could be within healthcare administrative environment or recruitment and selection. -Use of Microsoft office applications (E.g., Excel, Outlook, Word) essential.

We are seeking an experienced Front of House Manager to oversee the operations of a busy restaurant. The ideal candidate must possess exceptional customer service skills, the ability to lead a team effectively, and a strong attention to detail. Prioritising tasks, maintaining high service standards, and demonstrating sound food knowledge are essential qualities for success in this role. Key Responsibilities: • Deliver exceptional customer service to ensure consistent guest satisfaction. • Create and maintain an operating environment that supports high service standards. • Ensure compliance with government regulations and local authority requirements for restaurant operations. • Maintain awareness of and compliance with safe working practices, including identifying and mitigating specific workplace hazards. • Supervise and provide direction to team members during service times. • Oversee the scheduling and organisation of staff shifts. • Monitor and manage all aspects of service to ensure smooth and efficient operations. • Adhere to company policies and procedures regarding cash handling, equipment, and property. Skills and Qualifications: • A vibrant and engaging personality with excellent interpersonal skills. • Strong leadership abilities and the capacity to motivate and guide a team. • A hands-on management style, leading by example and actively supporting the team. • At least 1 year of experience in a supervisory or management role within the hospitality industry. Comprehensive knowledge of food service operations and customer service best practices.

Job Responsibilities - Responsible for recruiting and onboarding employees, ensuring the organization hires the right talent, and conducting background verification. - Serve as a key point of contact for employee inquiries, addressing concerns professionally and promoting a positive work environment. - Assist with training, payroll, benefits, and performance management to support employee development. - Ensure legal compliance, enforce company policies, and assist with employee exits. - Maintain accurate employee records, including personal details, attendance, and leave records. - Help prepare HR reports and analytics to support strategic decision-making. - Assist in updating and maintaining employee handbooks, HR policies, and procedures. - Play a crucial role in fostering a productive, engaged, and compliant workforce.

4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.

Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Lead and supervise a team of 8-12 front-of-house and back-of-house staff, ensuring excellent service standards and smooth operations. Foster a positive and collaborative team environment by motivating, training, and coaching staff. Strategically manage shift schedules, delegate tasks, and ensure coverage during peak hours. Facilitate clear and efficient communication between front-of-house and back-of-house teams to ensure smooth service flow. Monitor and maintain the highest levels of customer service, promptly addressing any issues or concerns. Ensure adherence to company policies, food safety standards, and health regulations. Assist with inventory management, including ordering supplies and tracking stock levels as well as delivery schedules. Support the leadership team with daily operational tasks, including opening and closing duties. Drive a culture of continuous improvement, providing feedback and support to team members. Skills 2+ years of managerial experience in a restaurant or cafe setting, with proven ability to lead and manage a team. Strong communication skills and ability to balance the needs of both front-of-house and back-of-house staff. A strategic mindset with the ability to think on your feet and handle challenging situations. Excellent interpersonal skills with a friendly, approachable demeanor. Ability to stay organized and manage multiple priorities in a fast-paced environment. High level of attention to detail and a commitment to maintaining service excellence. A passion for delivering great customer experiences and supporting team development. Join us as we strive to create memorable experiences for our guests while fostering a supportive team environment!

Duties and Responsibilities: - Oversee daily operations of the takeaway and delivery service, including staffing, scheduling and inventory management. - Conduct performance evaluations and provide ongoing training and development for team members. - Handle customer inquiries, complaints, and feedback professionally and promptly. - Develop and implement marketing strategies to promote the takeaway and delivery service. - Ensure that all food products meet the food’s quality standards and specifications. - Manage online ordering platforms and ensure they are functioning correctly. - Manage financial aspects of the takeaway and delivery service, including budgeting, sales, expenses, and profitability, forecasting and reporting. - Ensure customer satisfaction by providing excellent service and addressing customer complaints. - Develop and implement policies and procedures to ensure compliance with food safety regulations. - Motivate and lead a team of staff to achieve sales and profit goals. - Ensure timely delivery of orders and monitor driver performance. - Monitor and maintain inventory of food, beverages and supplies. Skill/experience/qualifications: - Relevant experience in a similar role - Proven ability to lead and manage a team - Familiarity with online ordering platforms and delivery management systems - Strong understanding of food safety regulations - Knowledge of health and safety regulations applicable to food service - Experience with inventory management and financial reporting - Strong communication and customer service skills - Passion for culinary arts, creativity in menu development, and an understanding of current food trends - Experience managing delivery drivers

Job Title: Operational Manager Location: Bridgwater Job Type: Full-time, Permanent Salary: £37,000.00 - £40,500.00 per year Additional Pay: Performance Bonus, Tips About Us Kaspa’s Dessert is a leading dessert restaurant dedicated to providing high-quality sweet treats and excellent customer service. We are seeking a dedicated and experienced Operational Manager to oversee our restaurant's daily operations and drive business success. Job Overview As the Operational Manager, you will be responsible for the overall management of the restaurant, ensuring smooth daily operations, staff efficiency, and exceptional customer service. Your role will involve overseeing financial performance, maintaining operational standards, and implementing strategies to enhance productivity and sales. Key Responsibilities ⦁ Oversee daily operations, ensuring all departments function efficiently. ⦁ Recruit, train, and manage staff, creating a positive and productive work environment. ⦁ Organise staff shifts and scheduling to optimise productivity. ⦁ Lead by example to provide outstanding customer service and ensure customer satisfaction. ⦁ Attend and actively contribute to weekly management meetings. ⦁ Work closely with food and drink suppliers to ensure stock availability and cost control. ⦁ Ensure strict adherence to food safety and sanitary regulations. ⦁ Maintain financial oversight, including revenue tracking, cost control, and budget management. ⦁ Monitor and audit inventory levels, ordering stock as necessary to meet demand. ⦁ Address and resolve operational challenges, ensuring high service standards. ⦁ Plan and develop new menu items in collaboration with management. ⦁ Implement effective sales and marketing strategies to increase revenue. ⦁ Handle cash management and ensure company policies regarding cash, equipment, and property are followed. ⦁ Oversee facility maintenance and report any issues promptly. ⦁ Maintain a safe and compliant working environment for all employees. Requirements Experience ⦁ Minimum 2 years of experience in restaurant management (preferred). ⦁ Minimum 2 years of experience in bar management (preferred). Skills & Qualifications ⦁ Strong leadership and management skills. ⦁ Excellent communication and customer service abilities. ⦁ Ability to multitask and handle a fast-paced restaurant environment. ⦁ Financial acumen, including budgeting and sales forecasting. ⦁ Knowledge of food safety and sanitation regulations. ⦁ Problem-solving and decision-making skills. ⦁ Certifications & Licences: ⦁ Driving Licence (preferred). Benefits ⦁ Performance-based bonus ⦁ Tips ⦁ Company events ⦁ Company pension ⦁ Discounted or free food ⦁ Employee discount ⦁ UK visa sponsorship (if required) Work Schedule ⦁ Monday to Friday ⦁ Weekend (If needed) ⦁ Overtime availability ⦁ Weekend availability required Location Requirement Candidates must be able to reliably commute or plan to relocate before starting work in Bridgwater. If you are a motivated and experienced restaurant manager looking to take on a dynamic leadership role, we would love to hear from you. Apply today and become part of the Kaspa’s Dessert team! Work Location: In-person

I am looking for a PA/Administrator with experience in UK Local authority housing solutions and homelessness in a social care sector. Key Responsibilities ; Administrative Support: •Manage emails, draft letters, handle documentation. •Calendar & Task Management: Schedule meetings, set reminders, and keep Trello tasks updated. •Client & Referral Follow-Ups: Track housing benefit applications, chase responses, and liaise with councils. •Staff Coordination: Assist with team scheduling, send updates, and manage support worker visits. General Office Tasks: Organize files, update records, and handle incoming inquiries. Requirements ✅ Experience in admin or PA support (preferably in housing, social care, or property management). ✅ Strong organizational skills – Ability to track multiple tasks and ensure deadlines are met. ✅ Excellent communication – Professional email and phone etiquette. ✅ Familiarity with Trello, Google Drive, and Microsoft Office. ✅ Ability to work independently and proactively handle tasks with minimal supervision. Preferred but Not Essential Knowledge of Housing Benefit applications and local authority processes. • Experience working in supported accommodation or social care. UK-based candidates preferred due to familiarity with housing policies.

IMMEDIATE START. FULL TIME AND PART TIME POSITIONS AVAILABLE. Barista experience preferred however full training can also be provided About Us: We are a local, independent, family-owned cafe dedicated to providing exceptional coffee and a warm, welcoming atmosphere to our community. As a valued member of our team, you will play a key role in delivering outstanding customer service and contributing to the overall success of our cafe. Position Overview: We are looking for a qualified Barista or an experienced Barista to join our team. The ideal candidate will be passionate about coffee, dedicated to delivering excellent customer service, and eager to contribute to the success of our family-run cafe. As a Barista, you will report directly to the owners and work closely with the team to ensure that every customer has a memorable experience. Key Responsibilities: Prepare and serve high-quality coffee, espresso-based drinks, and other beverages. Maintain an organized, clean, and safe working environment, adhering to health and safety guidelines. Deliver exceptional customer service, greeting customers, taking orders, and ensuring a positive cafe experience. Operate espresso machines and other coffee-making equipment efficiently and safely. Assist in keeping the cafe area clean, including wiping down surfaces and maintaining stock levels of supplies. Handle cash and card transactions accurately and efficiently. Contribute to a friendly and collaborative team atmosphere. Ensure all orders are prepared to the highest standards and in a timely manner. Adhere to company policies, including food safety and hygiene standards. Qualifications: Previous experience as a Barista is preferred but not required (full training will be provided). A passion for coffee and a keen interest in learning more about coffee-making techniques. Excellent customer service and communication skills. Strong attention to detail and a commitment to quality. Ability to work efficiently in a fast-paced environment. Friendly, reliable, and team-oriented attitude. Must be able to work flexible hours, including weekends and holidays. Additional Benefits: Full training provided to ensure you are fully equipped to succeed in the role. Paid breaks during shifts. Opportunity to work in a close-knit, supportive team environment. The chance to be a part of a local, independent cafe that values its employees. If you are passionate about coffee, enjoy interacting with customers, and are eager to be part of a family-owned business, we would love to hear from you! Apply now and become part of our wonderful team.

Job Title: Bookkeeper Company: Online Accountant Ltd Location: London Job Type: Full-Time About Us: Online Accountant Ltd is a leading provider of accounting services based in Newham London, helping businesses manage their finances with efficiency and accuracy. We are seeking a skilled and detail-oriented Bookkeeper to join our team and support our clients with their day-to-day financial transactions. Job Responsibilities: Maintain accurate financial records and ensure compliance with company policies and procedures. Process accounts payable and receivable transactions, reconciling accounts as needed. Prepare and manage invoices, payments, and expense reports. Reconcile bank statements and financial records to ensure accuracy. Assist in the preparation of financial statements and reports. Manage payroll processing and related reporting duties. Collaborate with accountants and other financial professionals to support client needs. Maintain an organized filing system for financial documentation. Stay up to date with relevant tax regulations and compliance requirements. Requirements: Proven experience as a Bookkeeper or in a similar role. Proficiency in accounting software such as Xero, QuickBooks. Strong knowledge of bookkeeping principles and financial record-keeping. Attention to detail and excellent organizational skills. Strong communication skills and ability to work independently. Experience with payroll processing is a plus. Bacholer in Accounting & Finance, MBA or similar qualifications. Benefits: Competitive salary based on experience. Flexible working hours. Opportunity to work remotely. Professional growth and development opportunities. If you are a detail-oriented professional with a passion for numbers and financial accuracy, we encourage you to apply for this exciting opportunity. Please submit your CV and a brief cover letter outlining your experience and suitability for the role.

Our Client is a well run GP Surgery in Runcorn (WA7) looking for an Advanced Nurse Practitioner to work with them. This unique role allows you to impact all aspects of your patients health journey and be an essential part of the clinical team. You will provide acute care to our patients with our GP's and advanced care professionals. The role also allows you to progress into a supporting role to a long standing team of nursing associates and a HCA. You will lead and work collaboratively with our nursing team to support patients in all aspects of Qof and health checks. Main duties of the job: - Work as a key part of our multi-disciplinary team alongside our GPs, Paramedics & ANP's to deliver safe and high-quality care. - Carry out clinical practice at an advanced level using clinical skills, critical judgements & knowledge to deliver appropriate and safe care. - Delivery of care in line with NICE guidelines and evidence-based care - Triage and treat patients, performing specialist assessment of their needs and make referrals as necessary to other members of the primary and secondary health care teams as appropriate. - Diagnose and manage acute and chronic conditions, prescribing correct medication and dose where necessary. - Request diagnostic investigations and interpret within agreed protocols e.g. x-ray, blood tests, scans, etc. - Prescribing and reviewing medication that is appropriate to patient needs and in accordance with latest evidence-based practice, national and practice protocols and within the scope of qualified practice. - Refer patients to other members of the multi-disciplinary practice teams, secondary care organisations and other organisations as necessary. - Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures - Participate in the administrative and professional responsibilities of the practice team - Attend and participate in practice and PCN meetings as required - Ensure registration is kept up to date to fulfil your role. - Maintain you own continuous CPD and ensure a PDP is kept up to date in line with the practice and nursing team development plans. - Participate in and attend practice meetings and in-house training. Work Pattern – Flexible (Permanent & locum both available) Hours – Flexible Start Date – ASAP Pay Rate – 50-55k per annum If you are available and interested in this opportunity, Kindly share your updated CV to us.

About Us Hand to Heart Home Care Ltd is a growing home care provider dedicated to delivering high-quality, compassionate support to vulnerable adults. Our mission is to enhance the lives of our clients by offering personalized, professional, and reliable home care services. As we expand, we are looking for a motivated and experienced Registered Manager to lead our team, ensure CQC compliance, and drive business growth. Role Overview We are seeking a Registered Manager with a passion for quality care, leadership, and business development. This is a flexible, part-time role ideal for an experienced care professional looking to supplement their income while playing a key role in an expanding care provider. This role is commission-based, making it perfect for a results-driven leader who is entrepreneurial, proactive, and focused on client acquisition and regulatory compliance. Key Responsibilities Oversee daily operations of the home care service, ensuring the highest standards of care. Lead CQC registration and compliance, maintaining full regulatory alignment. Develop and implement care policies to uphold best practices. Build and maintain strong relationships with clients, families, and key stakeholders. Drive business growth by identifying new client opportunities and contracts. Recruit, manage, and train care staff, fostering a culture of excellence. ✅ Requirements Level 5 Diploma in Leadership for Health and Social Care (or equivalent) – Essential. Experience as a Registered Manager or a senior leadership role in the care sector. In-depth knowledge of CQC regulations and compliance standards. Exceptional leadership, organizational, and communication skills. Entrepreneurial mindset, with the ability to grow and develop the business. Full UK driving license and access to a vehicle. What We Offer ✅ Flexible working hours to fit around your existing commitments. ✅ Attractive commission-based earnings, rewarding performance and business growth. ✅ Long-term career progression opportunities as the business expands. ✅ A supportive leadership team, ensuring your success in the role. ✅ A rewarding role, making a real difference in the lives of clients and families. Join us in shaping the future of home care at Hand to Heart Home Care Ltd! If you are a dedicated care professional looking for a flexible role with great earning potential, we’d love to hear from you!