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Executive Assistant Opportunity | Birmingham | Legal Sector Hybrid I’m currently working with a well-established legal firm that is looking to appoint an experienced Executive Assistant to support a busy team of senior professionals in their Birmingham office. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, building strong working relationships, and managing multiple priorities with professionalism and accuracy. Key responsibilities include: • Complex diary and meeting coordination, • Travel and event management, • Supporting client communications and business development activities, • Assisting with billing, reporting, and financial administration, • Preparing documentation, correspondence, and presentations, • Liaising with internal teams and external stakeholders, • Managing workflows and ensuring deadlines are met efficiently The successful candidate will ideally have: • Previous experience in an Executive Assistant or senior administrative role, • Experience within the legal sector or a similar corporate environment, • Strong organisational and communication skills, • The ability to work proactively and manage competing priorities, • Excellent attention to detail and a collaborative approach The firm offers a supportive working environment, flexible working opportunities, and genuine long-term career development. For more information or a confidential discussion, please get in touch directly or apply via LinkedIn.

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a proactive, detail-oriented, and an exceptional communicator to join our high-performing team based at our Birmingham Business Park HQ as a Administrative Personal Assistant. The Administrative Personal Assistant role focuses on providing comprehensive administrative support to the business and assisting the Business Support Manager in diary and office management tasks. Key responsibilities include PA/EA duties, maintaining data integrity across various platforms, coordinating meetings, organising events, and ensuring seamless communication with stakeholders. The role requires discretion in handling sensitive information too and offers opportunities to work closely with senior leadership. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As part of our Business Support team, your role will include: · Personal Assistant responsibilities for our MD & CEO · Support with arranging and facilitating meetings including preparing agendas, distributing materials, and taking minutes as required (internal and external). · Maintain and manage company mailing list (currently via Mailchimp) to ensure data is accurately held, regularly updated and maintained. · Arrange domestic travel logistics, including train tickets, accommodations and transportation. As well as preparing detailed itineraries and travel packs for the Board and Directors as required. · Assist in maintaining accurate company documentation and ensuring corporate presentations are up to date. · Support with tender documentation and liaise with the Key Accounts team for submission requirements. · Assist in the organisation of special events, conferences, and off-site meetings. What You’ll Bring We’re looking for someone who’s not just organised, but passionate about supporting Senior Leaders. You’ll need: · Minimum 3 years’ experience as a Personal Assistant or Executive Assistant · Previous administration experience in an office environment. · Exceptional organisational and time-management skills. · Strong written and verbal communication abilities. · Proficiency in office software and calendar management tools. · Discretion and confidentiality in handling sensitive information. · Ability to work independently, prioritise tasks, and meet deadlines. · Excellent interpersonal skills and a professional demeanour. · Bachelor's degree or relevant certification is a plus. · Ideal candidate will have previous experience in minute taking and database management. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives ours. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks Please note, this role will require you to work full time in the office - There is no option for Hybrid Working

About AKG Media: AKG Media is the leading influencer marketing agency for the AI and tech industry. We help AI and tech brands drive brand awareness and revenue through efficient influencer marketing campaigns. Over the past couple of years, we’ve worked with some of the leading AI brands in the world, such as Gamma.app, Invideo AI, Opus.clip, Moonvalley, Adcreative.ai, Superlist and many more. AKG Media is a groundbreaking new agency that is growing rapidly. You’ll have the chance to join us at an exciting stage of our development and play a vital role in enabling the leadership team to operate at their highest level of impact. At the heart of AKG Media’s mission is its investment in our team and its commitment to giving each employee all the benefits they would have if they owned the agency themselves. Our goal is to give each staff member the power to progress at the speed they desire. Enabling career progression is central to our company values. Salary: £27,000 - £35,000 per annum Perks and Benefits Flexible working hours – must be available for core hours of 9 am – 3 pm Annual tenure-based bonus scheme Spot bonuses for outstanding contributions Annual book allowance 25 days annual leave, plus Bank Holidays (increases every year) Wellbeing and mental health days off A strong culture of self-development and education Phone bill covered Be one of the early members shaping the team and culture What the Job Entails: We are looking for a highly organised, and proactive Personal Assistant to provide direct support to the Founder. This role combines both executive-level support and personal assistance, ensuring the smooth running of both professional and personal operations. You’ll be a trusted right hand – managing calendars, coordinating logistics, preparing communications, and handling personal matters with utmost confidentiality. This is a unique opportunity for someone who thrives in a fast-paced, remote-first environment and is excited to play a key role in supporting an ambitious and growing business. Primary Responsibilities: Executive Support Manage calendars, schedule meetings, and coordinate across multiple time zones Prepare meeting briefs, agendas, and take follow-up actions Draft and manage emails, documents, and communications on behalf of the Founder Manage internal and external communication flows Book travel and prepare detailed itineraries for business trips and speaking engagement Track tasks, priorities, and key projects using Notion or similar tools Assist in project research, data collation, and presentation preparation Act as gatekeeper and first point of contact for high-priority matters Website and social media support Personal Support Handle day-to-day personal admin (bookings, purchases, reminders, etc.) Finance jobs (credit control, raising invoices, paying invoices) Organise personal travel, restaurant reservations, and appointments Purchase gifts and manage important personal dates (birthdays, renewals, etc.) Assist with life logistics such as coordinating with service providers, household staff, or appointments Occasional errand running or in-person support Key Attributes and Skills: Highly organised with strong time management and planning skills Excellent written and verbal communication Discreet, trustworthy, and emotionally intelligent Proactive, solutions-focused, and comfortable making decisions independently Comfortable balancing professional and personal duties Skilled with tools like Google Workspace, Notion, Trello, Calendly, and Slack Able to handle competing priorities and pivot quickly when needed Requirements: Demonstrable experience supporting founders, executives, or senior leaders Strong organisational and coordination skills Experience managing both personal and business-related tasks High level of discretion and professionalism Strong grasp of remote working tools and time zone coordination Birmingham-based UK driving licence Nice to Have: Experience working directly with founders Videography and photography skills - we want to begin posting more on social media so a skillset here will help you standout a lot. Vision for the Role: This role is foundational to the smooth operation of AKG Media’s leadership and personal infrastructure. As the agency grows, the Personal Assistant will have the opportunity to evolve the role, take on increased responsibility, and potentially manage future operations or support hires. Success in this role will be measured by: Efficiency and accuracy in scheduling, coordination, and task execution Founder and leadership team’s time freed up for high-leverage activities Strong management of both professional and personal domains Trust, discretion, and proactive ownership of the day-to-day This is the perfect opportunity if you’re looking for a high-trust, high-impact role within a fast-moving, remote-first agency environment.

Win-berry is recruiting a Permanent Executive Assistant / Office Manager for our client, a reputable Medical Devices company based in Birmingham, West Midlands. This key role involves providing high-level administrative support to the CEO and senior leadership team, ensuring the smooth and efficient running of daily operations within a dynamic, fast-paced environment. The successful candidate will be responsible for managing diaries, coordinating travel arrangements, overseeing office operations, and supporting special projects. They will act as a crucial point of contact internally and externally, maintaining professionalism and discretion at all times. The role demands a proactive individual with exceptional organisational skills, strong communication abilities, and experience supporting senior management, preferably at executive or CEO level. Key responsibilities include diary management, travel logistics, organising meetings, minute-taking, maintaining records, managing company vehicle administration, and optimising operational processes to enhance efficiency. This role requires a calm, solutions-focused approach, with the ability to prioritise tasks effectively and anticipate needs to support strategic priorities.\n\nPrevious experience supporting senior leaders, ideally at CEO or Executive level\n\t\nExcellent organisational and time management skills\n\t\nStrong verbal and written communication abilities\n\t\nProficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)\n\t\nProven ability to manage diaries, travel arrangements, and meetings\n\t\nExperience overseeing office operations and administrative tasks\n\t\nAbility to take accurate minutes and follow up on action points\n\t\nExperience in managing company vehicle administration is desirable\n\t\nDiscretion, professionalism, and the ability to handle sensitive information\n\t\nRelevant business administration or PA/EA qualifications or training is preferred\n\nWorking within a forward-thinking healthcare organisation, you will benefit from a supportive environment that values initiative and professionalism. The role offers a competitive salary, opportunities for professional development, and a chance to make a meaningful impact within a well-established business operating across multiple locations. Be part of a dedicated team committed to supporting high-quality healthcare solutions and enjoy a role that offers variety, responsibility, and the opportunity to develop your career in a thriving sector

Job Title: Senior Marketing Officer\nLocation: Birmingham\nSalary: £35,608 - £37,694 per annum - SS5\nJob type: Permanent, Full-time\nUCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.\nThe Marketing team is looking for a Senior Marketing Officer to join University College Birmingham at a time of growth and opportunity. This role offers a rewarding mix of strategic thinking and hands on delivery. You will help shape marketing plans across the full student journey, while also getting involved in bringing campaigns and content to life.\nWe are looking for an experienced marketing professional with a strong track record of delivering multimedia campaigns and managing projects across a range of channels.\nYou'll be highly organised and confident in managing multiple deadlines, with strong analytical skills and experience in building effective working relationships.\nAbout the role:\nWorking closely with academic schools and professional service teams, you will develop and deliver marketing plans that increase applications, improve conversion and strengthen our reputation across our audiences. You will build strong relationships with your stakeholders, manage key projects and turn insight and ideas into effective marketing activity.\nFrom digital campaigns and events to engaging content, CRM communications and website optimisation, your work will play a direct role in influencing student choice and supporting student success.\nWhy join us?\nAt University College Birmingham, we are proudly student focused. Located in the heart of the UK's second biggest city, we support over 10,000 students from around 90 countries and are highly respected by employers for our practical, career focused degrees.\nYou will be joining a creative, supportive and genuinely collaborative marketing team with big ambitions. Together, the team play a vital role in attracting and engaging prospective students, helping them to feel confident in choosing UCB to shape their future.\nBenefits:\n * Generous allocation of annual leave\n * 29 days' paid leave per year\n * 12 Bank Holidays & Concessionary Days\n * Excellent Local Government/Teachers' Pension Scheme\n * Employer Contributions\n * LGPS - 20.9%\n * Subsidised private healthcare provided by Aviva including a Digital GP Service.\n * Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support\n * Annual health MOTs with our Registered Nurse\n * Excellent staff development opportunities including professional qualification sponsorship\n * A variety of salary sacrifice schemes including technology and cycle.\n * Heavily-subsidised on-site car parking in central Birmingham\n * Hybrid working opportunities\n * Free on-site gym membership\nExtra Information:\nAll applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.\nClosing Date - Wednesday 6th May 2026.\nInterview Date - Friday 15th May 2026.\nPlease click APPLY to be redirected to our website to complete an application form.\nCandidates with the relevant experience or job title of: Marketing Manager, Marketing Executive, Digital Marketing Advisor, Digital Marketing Consultant, Marketing Analyst, Digital Marketing Assistant, Digital Marketing Administrator, Marketing Coordinator, Marketing Administrator, Digital Marketing Analyst, Digital Marketing Officer, Marketing Support Administrator may also be considered for this role

Team Assistant, with minute taking \n\nDaily pay rate up to £119\n\n9am- 5pm\n\n4 Weeks temporary position with possibility for extension/permanent role\n\nStunning offices with excellent public transport links!\n\nImmediate start available \n\nAre you an organised and proactive professional? Do you thrive in dynamic environments and have a knack for minute taking managing complex schedules and documentation? If so, we invite you to consider an exciting opportunity as a Team Assistant based in Edgbaston, Birmingham! This temporary role offers a chance to support the Chief Executive in delivering impactful projects and initiatives.\n\nWhat You'll Be Doing:\n\nAttend a high volume of internal and external meetings, taking clear, accurate, and concise minutes\nProactively manage complex and ever-changing diaries for senior stakeholders\nEnsure all meetings are well-prepared with agendas, materials, and logistics in place\nProvide comprehensive administrative support including document preparation, formatting, and correspondence\nPlan and coordinate meetings, events, and business activities end-to-end\nLiaise with internal teams and external partners to ensure smooth running of operations\nAct as a key point of contact on behalf of senior leadership\nBuild strong relationships across the business and with external contacts\nCommunicate clearly and confidently at all levelsWhat were looking for:\n\nProven experience operating in a senior administrative or PA role within a fast-paced environment\nStrong experience in minute taking, with the ability to accurately capture key discussions, actions, and decisions\nExceptional attention to detail, ensuring accuracy across all tasks and documentation\nExcellent organisational skills, with the ability to manage multiple priorities effectively\nDemonstrated ability to prioritise workload and meet tight deadlines in a high-pressure setting \n\nAs a Team Assistant, you will play a crucial role in ensuring the leadership team operates smoothly and effectively. \n\nReady to Make a Difference?\n\nIf you're excited about the prospect of joining a dedicated team and contributing to the success of the leadership, we want to hear from you! Apply now to embark on a rewarding journey as a temporary Team Assistant. Don't miss this chance to be part of something special!\n\n We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Our client a fast-paced, multinational service provider is looking for an Executive Assistant to join their expanding team at their head office in Birmingham.\n\nThis role focuses on providing comprehensive administrative support to the business and assisting in diary and office management tasks. Key responsibilities include PA/EA duties, maintaining data integrity across various platforms, coordinating meetings, organising events, and ensuring seamless communication with stakeholders. The role requires discretion in handling sensitive information too and offers opportunities to work closely with senior leadership.\n\nIf you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move.\n\nWhat You’ll Be Doing\n\nAs part of our team, your role will include:\n\n * Personal Assistant responsibilities for our MD & CEO\n\n * Support with arranging and facilitating meetings including preparing agendas, distributing materials, and taking minutes as required (internal and external).\n\n * Maintain and manage company mailing list (currently via Mailchimp) to ensure data is accurately held, regularly updated and maintained.\n\n * Arrange domestic travel logistics, including train tickets, accommodations and transportation. As well as preparing detailed itineraries and travel packs for the Board and Directors as required.\n\n * Assist in maintaining accurate company documentation and ensuring corporate presentations are up to date.\n\n * Support with tender documentation and liaise with the Key Accounts team for submission requirements.\n\n * Assist in the organisation of special events, conferences, and off-site meetings.\n\nWhat You’ll Bring\n\nWe’re looking for someone who’s not just organised, but passionate about business support. You’ll need:\n\n * Minimum 3 years’ experience as a Personal Assistant or Executive Assistant\n\n * Previous administration experience in an office environment.\n\n * Exceptional organisational and time-management skills.\n\n * Strong written and verbal communication abilities.\n\n * Proficiency in office software and calendar management tools.\n\n * Discretion and confidentiality in handling sensitive information.\n\n * Ability to work independently, prioritise tasks, and meet deadlines.\n\n * Excellent interpersonal skills and a professional demeanour.\n\n * Bachelor's degree or relevant certification is a plus.\n\n * Ideal candidate will have previous experience in minute taking and database management.\n\nIf this sounds like the ideal role for you, please submit your application now

Executive Assistant to C-Suite | 9 months FTC - immediate Start | Birmingham - Hybrid | up to £47,000 plus benefits \n\nA leading business based in Birmingham are seeking a first class, organised and approachable Executive Assistant to join them on a 9 months FTC to cover a maternity leave starting as soon as possible. The successful Executive Assistant will play a key role in supporting three leading C-Suite directors, all who sit on the companies board and requires the candidate to provide first class executive support in this fast paced and dynamic environment. You will have a proven track record as an Executive Assistant and must have supported at C-Suite before, ideally from within a fast paced, multi site industry.\n\nDay to day duties may include:\n\nProvide high-level executive administrative support to senior leadership, managing diaries, meetings, and priorities with precision\nCoordinate travel, events, and complex schedules to ensure seamless day to day operations\nAct as a key point of contact, handling communications professionally and confidentially\nPrepare reports, presentations, and documents to support business decision-making\nBuild strong relationships across teams and external partners to keep workflows running smoothly\nProactively identify opportunities to improve processes and increase efficiency \n\nThe successful candidate will have a strong background as a Executive Assistant and must have supported at C-Suite level previously from industries such as manufacturing, logistics, hospitality, engineering or similar (not essential). You will have strong IT skills, have an ability to work under pressure and at pace whilst also having an adaptable and flexible approach to work. This is a full time role, working 3 days on site, 2 days a week working from home with some travel to sites in the UK where needed. This is a FTC until the middle of January 2027.\n\nAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.\n\nBy applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Customer Success Engineer Company: Abacus.AI Location: Remote / (US EST Timezone) Type: Full-time About Abacus.AI: Abacus.AI is an enterprise AI platform that transforms how businesses build and deploy AI systems. Our platform automates AI development through advanced generative AI technology, eliminating the need for extensive technical expertise. Our core offerings include ChatLLM Teams with access to leading AI models, DeepAgent for autonomous task execution, and customizable AI agents for chatbots, workflows, and enterprise automation. We also contribute to the AI community through LiveBench.ai benchmarking and open-source projects like Dracarys and Smaug. We make sophisticated AI and machine learning capabilities accessible to organizations regardless of size or technical resources. Role Overview: We’re looking for a Senior Customer Success Engineer (5+ years experience) to serve as the primary technical advocate and strategic partner for our enterprise customers. In this role, you will be responsible for the long-term health of the account, ensuring that our AI solutions are successfully integrated into the customer’s daily workflows and continue to deliver high-level business value. Key Responsibilities: • Lead Executive & Technical QBRs: Drive Quarterly Business Reviews to showcase ROI, review usage metrics, and align our product roadmap with the customer’s evolving business goals., • Drive Super Assistant Rollout: Act as the strategic lead for deploying our Super Assistant across customer teams, providing hands-on guidance on best practices, user enablement, and change management to ensure broad adoption., • Proactive Health & Issue Monitoring: Continuously monitor account health to identify ongoing technical friction or blockers; collaborate with our internal Data Science and Support teams to resolve issues before they impact the customer experience., • Technical Bridge & Orchestration: Serve as the high-level technical point of contact who translates customer needs into actionable tasks for our DS team, ensuring that the actual technical execution remains aligned with the customer's strategic vision., • Expansion Discovery: Partner with the Sales team to identify new use cases for our AI capabilities, helping customers expand their footprint and see deeper value from the Abacus platform. Required Qualifications: • Strategic Technical Communication: Exceptional ability to bridge the gap between technical and non-technical stakeholders; you can explain LLM performance or RAG architecture to an executive just as easily as you can discuss API integration with a developer., • Generative AI & LLM Literacy: Solid understanding of the GenAI landscape, including Hands-on experience with Prompt Engineering, RAG (Retrieval-Augmented Generation) architectures, and the nuances of deploying LLMs in a corporate environment., • Functional Machine Learning Knowledge: A strong conceptual grasp of the ML lifecycle from data prep, model training, and evaluation metrics allowing you to collaborate effectively with internal Data Science teams and guide customers through technical deployment., • Program & Rollout Management: Proven track record of managing technical software rollouts (like an AI "Super Assistant") within large organizations, focusing on user adoption, monitoring ongoing health, and steering account progress through QBRs. What We Offer: • Competitive salary and equity package, • Opportunity to work with cutting-edge AI technology, • Collaborative and innovative work environment, • Professional development and learning opportunities

Join a dynamic and forward-thinking organization where your expertise will be valued and your contributions recognized.As a Permanent Executive Assistant in Birmingham, you will play a pivotal role in supporting senior leadership and ensuring the smooth operation of executive functions.As an Executi

Executive Assistant / Team PA – Private Investment Firm.Birmingham | Exceptional Offices | High-Performance Environment.A highly regarded and fast-moving private investment firm is seeking an exceptional Executive Assistant / Team PA to support a senior group of Partners and their Portfolio team.T

About Complexio Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate - across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure - yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works - every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. Role Purpose Enterprise organisations do not buy software - they fund outcomes. The Value Engineer exists to make the connection between Complexio's platform capabilities and the specific, quantified business outcomes each customer cares about, at every stage of the relationship. Value engineering as a discipline has become a defining commercial capability at the world's leading enterprise software companies. ServiceNow built a global Value Engineering practice to justify platform ROI at scale. Celonis pioneered value engineering in the process mining space, making quantified process improvement the centrepiece of every enterprise deal. SAP's Value Advisors and Salesforce's Business Value Consultants have made the ability to prove financial return a standard expectation in enterprise software procurement. Complexio is building this capability now - at the stage where it will have the most impact on commercial outcomes. This role sits at the intersection of business consulting, commercial strategy, and deep operational understanding. You are not a sales support function. You are an independent, credible business advisor who earns the trust of customer CFOs, COOs, and operational leadership by doing rigorous work - identifying where value is being lost, modelling what recovery is worth, and demonstrating with evidence what Complexio has actually delivered. Key Responsibilities Value Discovery & Business Case Development • Lead structured value discovery engagements with prospective customers - working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap, • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact, • Translate business case outputs into executive-ready materials - CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders, • Validate assumptions with customers through structured interviews, data analysis, and process observation - never building a business case on hypotheticals that will be challenged at approval Pre-Sales Value Engagement • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles - joining customer engagements specifically to lead the value and business case workstream, • Run executive value workshops with customer C-suite and operational leadership - structured sessions that move from pain identification through to quantified opportunity in a single engagement, • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process, • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles, • Support commercial proposal development by providing the financial and business value content that underpins pricing, contract structure, and deal terms Post-Sale Value Realisation • Own the value realisation framework for Complexio's customer base - defining how value is tracked, measured, and reported from deployment through to steady-state operation, • Establish baseline metrics with customers at the point of deployment - agreeing the operational and financial KPIs against which Complexio's impact will be measured Value Benchmarking & Market Intelligence • Build and maintain Complexio's value benchmark library - a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities, • Develop sector-specific value models for Complexio's primary markets - maritime operations, energy trading, industrial workflow management - grounded in real customer data and validated against industry benchmarks, • Track and analyse how value accrues over time across the customer base - identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes, • Monitor competitive value positioning - understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes Internal Value Enablement • Build and maintain a value engineering toolkit accessible to the broader commercial team - including value discovery frameworks, ROI calculators, benchmark data packs, and executive presentation templates, • Partner with Product and Engineering to ensure that Complexio's platform instrumentation supports value measurement - advocating for the telemetry, reporting, and analytics capabilities that make value realisation visible to customers, • Feed value data and customer outcome evidence back into Complexio's product prioritisation process - ensuring the roadmap is guided by where the platform creates the most demonstrable impact Executive & C-Suite Engagement • Engage directly with CFOs, COOs, and operational leadership as a credible, independent business advisor - not as a vendor representative, • Lead or co-lead executive value presentations and business case reviews at board and C-suite level - with the financial and operational rigour to withstand challenge from sophisticated buyers, • Shadow Co-CEOs and the CRO in strategic customer engagements as required - providing the value and ROI narrative in high-stakes commercial discussions, • Build long-term advisory relationships with senior customer stakeholders that extend beyond individual deals and create durable commercial anchors What We're Looking For Essential • 6+ years in a value engineering, value advisory, business value consulting, or management consulting role - ideally with direct experience in enterprise software, process automation, or AI/data platform contexts, • Demonstrable experience building and presenting rigorous business cases and ROI models to C-suite and finance stakeholders - models that have withstood scrutiny and influenced major investment decisions, • Strong financial modelling capability - comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes, • Deep understanding of how large enterprises make investment decisions - approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship Desirable Experience in the maritime, shipping, energy, or industrial sectors - operational familiarity with voyage management, fleet operations, chartering, trading, or supply chain workflows Experience with process mining, workflow analytics, or operational intelligence tools - and the ability to use data outputs to construct value narratives Familiarity with AI automation economics - understanding how to model labour displacement, error reduction, and decision acceleration in organisations adopting AI-driven workflows Experience building value benchmark databases and sector-specific ROI frameworks from scratch Who You Are Rigorous and credible - your business cases are built on real data, sound assumptions, and transparent methodology; you do not overstate value and you do not produce numbers that collapse under scrutiny A skilled interviewer and listener - you can run a discovery session with a COO or a fleet manager and extract the operational detail you need to build a credible model, without making them feel interrogated Commercially motivated - you understand that your work directly enables revenue and you take that seriously; you are not an academic analyst, you are a commercial contributor Independently minded - you are willing to tell a customer or a sales team that a use case does not meet the value threshold, because your credibility depends on honesty, not optimism • A strong writer and presenter - you produce executive materials that are clear, well-structured, and visually compelling; you do not hide weak analysis behind impressive slides, • Intellectually curious about how industries operate - you find genuine interest in understanding how a maritime shipping company makes money, where it loses it, and what operational changes move the needle, • A builder - Complexio does not yet have a mature value engineering function; you are excited by the opportunity to create the frameworks, tools, and benchmarks that will define how the company communicates value at scale

BRAC Saajan Exchange in Birmingham is seeking an experienced Executive Assistant to provide essential support to senior management.

As an Executive Personal Assistant, you will provide high-level administrative and organisational support to senior executives. Executive Personal Assistant – Birmingham.

About the Role We're looking for a detail‑driven Enquiries Administrator to join NRC's Operations team and support the smooth handling of incoming enquiries and expert allocations. Working closely with the Operations Manager and clinical teams, you'll play a key role in logging and tracking enquiries, maintaining accurate records, preparing enquiry correspondence, and following up outstanding information. This is a vital operational role focused on accuracy, organisation, and timeliness, helping ensure enquiries are progressed efficiently and stakeholders receive a professional, responsive service. If you're highly organised, comfortable managing multiple admin tasks, and enjoy supporting fast‑paced workflows, this role offers the chance to make a real impact behind the scenes. Job Opportunity Role summary This role supports the Operations Manager in processing, tracking, and documenting incoming enquiries and expert allocations. It contributes to fast, accurate handling of enquiry-related workflows and improves the experience for both internal teams and external stakeholders. The Enquiries Administrator works under the direction of the Operations Manager to help maintain accurate records, update trackers, and support communications related to expert allocations. The role plays a critical part in ensuring enquiry processes run smoothly and efficiently. We are looking to fill a 6 month FTC Key Responsibilities Enquiry Administration- Log new enquiries, update internal trackers, and maintain accurate records of expert assignments and status changes. Document Preparation & Follow-Up- Assist in preparing templates or correspondence for enquiry responses. Follow up on outstanding information or documentation as needed. Internal Coordination- Liaise with the Operations Manager, Clinical Liaison Specialist, and Senior Case Workers to ensure up-to-date visibility of enquiry progress and expert responses. Timeliness & Accuracy- Support efficient and prompt administrative handling of enquiries, ensuring details are recorded correctly and consistently. Workflow Support- Flag outstanding or overdue tasks to the Operations Manager and help resolve minor blockers to keep the pipeline moving. Behavioural Expectations The Enquiries Administrator is expected to be detail-oriented, organised, and cooperative in supporting a high-volume, high-priority workflow. Maintain orderly, up-to-date records and follow through consistently on admin tasks. Be dependable and structured in approach. Ensure data accuracy when updating systems or sending communications. Spot inconsistencies and raise them appropriately. Work positively and cooperatively with the Operations Manager, Clinical Liaison Specialist, and Senior Case Workers. Keep communication timely and transparent. Respond quickly to requests and adapt to fluctuating workloads or changes in enquiry urgency. Recognise the importance of timely, professional enquiry handling. Support internal and external stakeholders with care and accuracy. Reporting Line The Enquiries Administrator reports to the Operations Manager and works closely with the Clinical Liaison and Senior Case Workers. Expected to provide regular updates on admin workload, outstanding enquiries, and data entry status. Essential Skills Essential English and Maths GCSE or equivalent Desirable Experience as a Personal Assistant, Executive Assistant or equivalent Industry experience, legal or medical administrative background DE&I Communicourt is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief or sexual orientation. Benefits We offer access to a wide range of healthcare services for colleagues as part of our employee benefits. All colleagues have access to Westfrields, which offers a range of benefits including: 24/7 GP helpline Counselling We understand that from time to time you might need a little extra support and somewhere to turn to. Westfields has a confidential telephone counselling service offers professional support for depression, stress, anxiety, relationship problems and bereavement, as well as valuable tax, debt and legal support 24 hours a day. And what's more, if required, we will also cover the cost of up to six face to face counselling sessions, to help get you back on track. Other benefits of the Westfields package include: Up to £60 on sight tests, glasses, and contact lenses Up to £60 for dental work including check ups and routine treatment (private or NHS) Up to £50 for chiropody Up to £160 for professional therapy, including physiotherapy and acupuncture Up to £200 on specialist consultations and tests, including MRI scans and X-rays Up to £80 for health screeningRetail discounts Volunteer Days We offer two paid days a year for colleagues to do voluntary work. Extra annual leave and long service awards After two years service, all colleagues are given two extra days of annual leave (pro rata for part time staff). We offer additional days and gift vouchers after 5, 10 and 15 years service

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