Service desk jobs in Hornchurch - Page 2Create job alerts

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. Assist with operational Service Desk cover

Service Desk Engineer - Security Cleared. You will provide L1 & L2 service desk support, managing incidents, requests, and troubleshooting hardware/software issues while ensuring timely resolution and escalation. Service Desk Engineer - Security Cleared.

You will collaborate with the Service Desk Manager to ensure that the team has a solid understanding of ITIL processes and drive continual service improvements to our ways of working and tools, so that we develop an effective team of skilled engineers and through this, deliver an exceptional service

Front Desk / Customer Service Associate.

The role focuses on troubleshooting issues, configuring devices, and using tools like ServiceNow and O365. Ideal candidates should have customer service experience, technical knowledge, and be confident communicators. Alvarez & Marsal Deutschland GmbH is looking for an IT Field Services Support Spec

Ekco is seeking a Service Desk Engineer to join our Group IT team in the UK.

South East Water UK is seeking a Wholesale Service Desk Advisor to provide essential support for business customers experiencing water supply issues.

A leading provider in wealth management software is seeking a First Line Client Service Desk Specialist in London or Birmingham. The role involves managing incidents and service requests, ensuring a leading customer experience, and collaborating with users and teams to resolve issues.

A leading recruitment consultancy is seeking an IT Service Desk Analyst – Tier 2 to deliver outstanding IT support. You will respond to incidents and manage requests, ensuring effective communication and adherence to Service Level Agreements.

The role involves supporting daily operations through accurate data management, effective coordination, and high standards of customer service, ensuring the smooth and efficient running of service desk activities. To provide comprehensive administrative support to the Service Desk team within a fast

A well-known hotel chain in Greater London is looking for a Receptionist to provide exceptional service during check-in and check-out, maintain hotel accounts accurately, and ensure health and safety compliance.

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Excellent customer service skills and significant experience in a customer facing service delivery role.

The Service Desk Analyst I will be providing excellent face to face customer service, can confidently follow instructions to deliver zero defect deployments, takes direction well, executes assigned project tasks on time, and is self‑motivated. London Office - IT Service Desk Analyst 1 - Office bas

As an IT Service Desk Analyst, you will provide first‑line support to the business, acting as the initial point of contact for IT queries, incidents, and service requests. You will deliver effective customer support in line with ITSM best practices, providing guidance and training to users where n

A leading IT support firm is seeking a Senior Service Desk Analyst to provide advanced technical support and mentor junior team members. This DV Cleared role is based onsite in Bath and entails supporting the IT service management function with responsibilities including 1st line support, tool confi

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support.

Dignity is seeking an IT Service Desk Engineer based in Maidenhead, Berkshire. This full-time, on-site role involves supporting technology for our services and assisting staff with technical issues through various channels.

Are you passionate about delivering a high‑quality user‑centric service? As a Senior Service Desk Analyst, you will lead the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. As the Senior Service Desk Analyst, you’ll be responsible for

The Service Desk Associate plays a key role within the Global Service Desk team, providing first‑line technical support to colleagues across the business through multiple support channels including phone, email, chat, remote, and desk‑side assistance. This is an entry level role in the Global Se

A leading recruitment firm seeks an experienced Desktop Support Engineer in Greater London. The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices.

Leading and managing the Service Desk end-to-end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge base and documentation maintenance, coordinating Major Inciden

Cripps is looking for a service-driven IT Service Desk Analyst to join their collaborative team in Greater London. In this role, you will provide high-quality IT support through various channels while managing Service Desk tickets, assisting users with issues, and contributing to ongoing IT projects

Support the Service Desk Manager in service planning, reporting and continuous improvements. This new position at DA presents an excellent opportunity for a customer-oriented professional to influence the evolution of the Service Desk team and the delivery of an exceptional customer service. Promote

A leading facilities management company is seeking a Services and Governance Manager to oversee engineering support services and drive service excellence. Key responsibilities include managing service delivery processes and resolving customer complaints.

Leading and managing the Service Desk end‑to‑end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge‑base & documentation maintenance, coordinating Major Inc

Ipsum Utilities Limited is looking for an IT Service Desk Analyst based in Aldershot.

Monitoring Service Desk Performance – Monitoring the workflow and using helpdesk systems to extract performance information to validate that SLAs are being met, such that the Service Desk Team are effective and efficient in their activities. Leadership Collaboration – To ensure vital success of

Join a Leading IT Support Team as a Service Desk Engineer - Be the First Point of Contact! Are you passionate about delivering exceptional IT support? Our client, a trusted provider of managed IT services, is seeking a dedicated Service Desk Engineer to join their dynamic team on the outskirts of Ha

Acora - IT, Cyber & AI is looking for a Service Desk Analyst in Greater London to provide IT support across various technologies. Responsibilities include diagnosing IT issues, managing Helpdesk cases, and contributing to continuous departmental improvement.

IT Service Desk environment (ideally within professional services or legal). Managing and resolving Service Desk tickets quickly and professionally. Experience supporting hardware including laptops, iPhones, and desktop setups.

We are looking for an experienced IT Service Desk Support Engineer with 2–5 years of experience in providing end-user support for Windows ecosystem, hardware, and software troubleshooting. Experience in Service Desk (remote supporting users using tools such as Microsoft System Center Configuration

Rippling is looking for a Service Desk Team Leader to ensure efficient service desk operations within a global context. This pivotal role involves leading a high-performing ICT support team, managing incidents in line with service level agreements, and enhancing service standards through continuous

Norstella is seeking a Tech Lead for their Service Desk in London, responsible for overseeing L2 IT Operations across multiple time zones. The ideal candidate will have 5-8 years of IT Operations experience and 2-4 years in leadership, particularly with ServiceNow workflows and Entra ID administrati

Merlin Entertainments is looking for a Technology Operations Technician at Alton Towers.This full-time position requires strong technical expertise, with responsibilities including resolving technical issues, mentoring junior staff, and supporting IT projects.Candidates must possess a minimum of 2 y

As an IT Service Desk Lead you are responsible for managing the day-to-day operations of the IT Service Desk team in the UK, ensuring timely and effective resolution of incidents and service requests. Provides day‑to‑day leadership and guidance to service desk, ensuring operational coverage and

As Service Desk Manager, you will play a key role in ensuring the smooth running of the service desk while supporting and developing a team of engineers. A growing Managed Service Provider based in Blackburn is looking to bring on an experienced Service Desk Manager to lead and develop their technic

Grconsulting is seeking a Service Desk Engineer to join their team in Hertfordshire.

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. The ideal candidate has a strong background in IT support with proficiency in Microsoft 365 and a user-centric approach to service delivery.

Wavenet, located in the United Kingdom, is seeking a Service Engineer to enhance support processes and address customer queries within a busy Service Desk. The position emphasizes customer satisfaction and professional service delivery.

The award winning Cisco and Aruba Partner is searching for a Service Desk Engineer (3rd Line) to join the team. Join a leading European IT service provider and Germany’s largest IT system house. Recognized as a leader in business applications, particularly PLM and ERP solutions, the company operat

Zenzero is seeking a Senior Service Desk Engineer in the United Kingdom to lead and maintain effective service desk operations. In this role, you will resolve complex tickets, mentor the Service Desk team, and ensure compliance with KPIs and SLAs.

Service Desk experience, ideally in legal or professional services. Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams. We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team.

They are currently looking to hire in the Philippines, and they are in search of a professional, and effective Service Desk Analyst, who will be the first Helpdesk Analyst here in the Philippines for the team. Minimum of 2-3 years’ experience being a Service Desk Analyst. As a Service Desk Analyst

To Provide 1st & 2nd (when necessary) line support logging via Service Desk application. To keep abreast of technological and market developments and make recommendations to the Service Desk Support Manager/Head of I. Experience of working in a Service Desk environment.

At least 5 years’ experience working within a service desk within an SME / ISP / MSP environment. Extensive experience with configuring and maintaining Juniper routers in a service provider environment, and specifically with RSVP based MPLS networks, VPLS, BGP route reflector, and dual stack envir

Aspire Rec2Rec is looking for a skilled Service Desk Engineer (1st/2nd Line) to join a leading IT service provider in the United Kingdom. In this role, you will provide high-quality support to a diverse client base, ensuring excellent customer service and documentation. Candidates should have at lea

Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. Additionally, you will collaborate with other technical teams to escal