UserAccount: SAP Process Analyst II - Production & Procurement
7 hours ago
Minneapolis
***This position is based in our SICK Bloomington MN office. Working in office four days a week and one day remote. This position has primary responsibility for supporting key users process/requirement analysis rollout testing and training activities. Depending on skill level and demand it includes as well customizing and development. • Service and Support, • Able to support the business in describing business requirements at a technical level without losing business need so global team can collaborate on options., • Own and rectify medium to complex incidents within SAP applications of respective SAP module(s) without escalation by providing known working solutions., • Prioritize troubleshoot and resolve global tickets based on business impact through global ticketing tool. Able to assist and/or take over global tickets., • Escalate complex incidents., • Possess deep specialized knowledge in own functional area (or how they relate to the business)., • Performs problem solving in terms of ITSM by foreseeing issues and seeking to resolve them before they happen., • Is able to support other functional areas with some assistance through basic understanding of how respective SAP module(s) integrate., • Performs root cause analysis ABAP reading/debugging and interface support., • Build queries independently., • Project, • Participate in SAP projects (i.e. roll outs) and complete work tasks assigned with limited or no support., • Involvement in projects that bring third party solutions and interfaces into the business efficiency gains to the business., • Easily able to understand and gather requirements from the business and translate functional requirements into technical requirements presenting options and contributes to decision making with long-term goals in mind., • Take over tasks from headquarters development team to configure or realize new functionalities., • Documentation and Training, • Extend or create documents for use in training and support for users in all facets of the day to day operational activities., • Create and maintain a repository of documentation created to help capture knowledge for improve response times., • Train key users on new template functionalities in cross-functional departments as needed., • Process, • Proactive in identifying local process optimizations and proposes improvements where feasible to avoid future occurrences as a global solution., • Fully grasp why things are structured a certain way to solve a certain set of problems in time., • Easily able to share and talk to regional business processes., • Collaboration/Communication, • Take on global priorities and reflect back to the business to manage expectations as to what is possible and escalates as required., • Discern technical requirements and explain the real business need and impact to the region., • Conduct onboarding in respective functional area., • Build test scenarios for new functionalities in cross-functional areas and conducts testing in with limited or no support., • Clearly define process for testing new functionalities and document findings in detail., • Meeting, • Enhance the respective SAP module(s) community among the Key-Users by holding regular key-user meetings track topics etc. seeking for automation and ongoing efficiency gains., • Work as an extension of the SICK global IT headquarter departments and specifically with the functional teams within SICK AG in the respective SAP module(s) support teams., • Proactive participant in the Process User Group of respective SAP module(s)., • Bachelors degree in Information Technology Computer Science Engineering Business Administration or equivalent degree or Bachelors degree with extensive module knowledge and process experience., • Masters degree highly preferred., • Knowledgeable on business processes from the functional area and how to mitigate challenges in supporting one global ERP system and its processes., • Can demonstrate a deeper understanding of the context behind SICKs business drivers., • Experience working within an SAPglobal S/4 Hana environment and working with ABAP debugging a must., • Good analytical logical problem solving skills with the ability to understand new tasks quickly., • Able to work with a SICK global IT headquarter departments and with functional teams with SICK AG., • Experience prioritizing trouble shooting and resolving global tickets based on business impact through global ticketing tool., • Ability to work alone and as a team member., • Good interpersonal communication and problem solving skills., • Good collaboration with the business and colleagues verbally over the phone and in writing (email)., • Prior project management experience preferred., • Understands multi-perspective., • Proficient in Microsoft Office (Excel PowerPoint Access Visio)., • Legally permitted to work in the United States., • Able and willing to work alternative schedules including weekend and on-call hours as needed., • Able to work in a general office environment., • Understanding of integration with other SAP Modules in great detail. Required Experience: IC Key Skills Purchasing,Procurement,Vendor Management,HR Sourcing,Lean,Pivot tables,SAP,Asset Management,Supply Chain Experience,Microsoft Excel,Financial Management,Contracts Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 83640 - 126500