Multi-Unit Bakery Trainer
hace 3 días
Grosse Pointe
Job DescriptionMulti-Bakery Trainer Reports to: Owner / Director of Operations Supports: Bakery Managers, Shift Leaders, FOH & BOH Teams Locations: Sterling Heights, Grosse Pointe, Allen Park, Ann Arbor. Role Summary The Multi-Bakery Trainer is a hands-on, people-first role focused on building strong, consistent teams across multiple bakery locations. You'll work side-by-side with our teams daily training new hires, reinforcing standards, coaching leaders, and helping shape a culture where people feel supported and held accountable. This is a great opportunity for someone who loves people, knows bakery operations, and is ready to grow into a key leadership support role. You don't need years of corporate training experience you need passion, strong communication, and a genuine desire to help people succeed. What You'll Do Training & Development • Deliver hands-on onboarding and ongoing training for FOH and BOH team members, • Reinforce brand standards, food safety, quality control, and guest experience expectations, • Support rollout of new processes, promotions, and operational changes, • Help create and improve training materials like checklists, guides, and job aids, • Identify training gaps and bring solutions to leadershipLeadership Coaching, • Work alongside shift leaders and managers to model effective leadership on the floor, • Help leaders communicate expectations clearly and give real-time feedback, • Support leaders through difficult conversations and coaching moments, • Reinforce consistent leadership behavior across all locationsOperational Consistency, • Observe daily operations and provide clear, constructive feedback, • Ensure teams are executing quality standards, food safety, service flow, and cash handling correctly, • Support waste reduction through training and process reinforcement, • Assist with audits and operational reviewsHiring Support, • Conduct in-person interviews for bakery roles as needed, • Assess candidates for skill level, culture fit, and role alignment, • Share hiring recommendations with ownership and leadershipCulture & Communication, • Champion a respectful, accountable, and team-oriented bakery culture, • Help teams understand the "why" behind standards not just the "what", • Document training progress, follow-up needs, and location-specific challenges, • Hands-on experience in a bakery, restaurant, or food service environment FOH, BOH, or both, • A natural people person who earns trust quickly and communicates with warmth and directness, • Someone who leads by example and takes pride in doing things the right way, • Basic comfort with interviews and evaluating whether someone is a good fit, • Organized, dependable, and able to follow through without being micromanaged, • Willing to travel between locations regularly, • Care deeply about people and love helping others grow, • Are calm and solutions-focused when things get busy or messy, • Notice the details others miss and say something about it, • Want to grow within a company that's building something real, • Teams across locations are better trained, more confident, and more consistent, • Leaders are coaching daily instead of avoiding hard conversations, • Fewer repeated mistakes and quality gaps, • Stronger team morale and a shared sense of standards, • You've grown into a trusted, go-to resource for managers and ownership