Franchise Business Coach/Consultant
14 days ago
Matthews
Job DescriptionAbout Us VETS Junk Removal + Dumpsters is a fast-growing, mission-driven franchise brand built on service, integrity, and operational excellence. We help entrepreneurs build successful businesses while delivering top-tier junk removal and dumpster rental services in their communities. Were looking for a high-performance Franchise Business Coach to help our franchise owners scale, improve profitability, and execute at a high level. Position Overview As a Franchise Business Coach, you will act as a strategic advisor, accountability partner, and operational expert to our franchisees. Your mission is simple: help owners grow revenue, improve margins, and run great businesses. This is not a passive support roleyoull be in the trenches coaching owners, analyzing numbers, solving problems, and driving results. What Youll Do Drive Franchise Performance • Coach franchise owners to hit revenue, profit, and growth targets, • Hold owners accountable to KPIs, scorecards, and business goals, • Identify underperformance and implement clear action plans, • Support new franchise ramp-up and early-stage growthFinancial & KPI Coaching, • Analyze P&Ls, labor %, marketing spend, and profitability, • Help owners improve pricing, margins, and cash flow, • Track key metrics like average job size, close rate, and cost per lead, • Benchmark performance across the system and share best practicesOperations & Execution, • Ensure franchisees follow proven systems, SOPs, and brand standards, • Improve efficiency in scheduling, routing, and job execution, • Troubleshoot real-world issues (staffing, trucks, logistics, customer service), • Conduct field visits and operational auditsSales & Marketing Coaching, • Coach owners on lead generation, local marketing, and referrals, • Improve sales processes, call handling, and conversion rates, • Support execution of company marketing initiatives, • Ride along on sales calls and coach teams in real timeTeam Development, • Help franchisees hire, train, and retain strong teams, • Coach leadership skills and accountability within each location, • Deliver onboarding and ongoing trainingStrategic Impact, • Identify trends, opportunities, and risks across territories, • Provide feedback to leadership on whats working (and whats not), • Help scale best practices across the entire franchise systemWhat Were Looking For, • 3+ years in operations, business coaching, or multi-unit management, • Strong financial acumen (you understand a P&L and key business drivers), • Experience in home services, junk removal, or blue-collar industries is a big plus, • Proven ability to drive resultsnot just give advice, • Strong communication and leadership skills, • Comfortable holding people accountable and having tough conversations, • Highly organized, data-driven, and action-oriented, • Willing and able to travel regularlyWhat Success Looks Like, • Franchise owners consistently hitting or exceeding KPIs, • Increased revenue and profitability across locations, • Strong operational execution and brand consistency, • Engaged, accountable, high-performing franchiseesWhy Join VETS?, • Be part of a fast-growing franchise with real momentum, • Direct impact on business owners success and income, • High-autonomy role with leadership visibility, • Opportunity to grow as the brand scales Flexible work from home options available.