Chicago
Job Description As a member of the ShipBob Team, you will... • Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a playbook, you'll be actively building the future of ShipBob., • Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We've created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. Role Description: ShipBob is hiring a Go-To-Market Engineer (GTM Engineer) to build and operationalize the technical systems that power our go-to-market execution. This role is a hybrid of project manager + hands-on builder: you will own GTM Engineering initiatives end-to-end, from conception through delivery and iteration. You'll use Clay as the primary engine to build and operationalize GTM initiatives, and you'll work deeply across Salesforce, Gong, Vector, 6sense, and other GTM data and execution systems. You'll also stay updated on market trends and best practices, serving as a thought leader for AI optimization internally. This role reports to the Director, Revenue Strategy & Operations. What You'll Do: Own GTM Engineering initiatives from conception to delivery • Identify, scope, and prioritize GTM Engineering opportunities with Sales, Marketing, and RevOps leadership., • Translate business needs into clear technical requirements and delivery plans., • Build and maintain Clay workflows for enrichment, routing, segmentation, scoring, and trigger-based actions., • Automate manual tasks that slow down revenue teams (research, list building, enrichment, lead management, CRM hygiene)., • Combine multiple signal sources into composite scoring models and actionable triggers (fit + intent + engagement + timing)., • Design automation logic that avoids "single-signal spam" and instead prioritizes high-quality, high-confidence actions., • Coordinate stakeholders across Sales, Marketing, RevOps, Enablement, and Data/Engineering., • Manage project timelines, risks, dependencies, and stakeholder communication., • Inbound lead automation: lead capture → enrichment → routing → scoring → SLA-based follow-up triggers., • Intent signals engine: combining 6sense, Vector, web activity, and engagement signals into a composite "heat score" and workflow triggers., • Workflow-based enablement: auto-generating account context, call prep insights, and task prompts for sellers., • Meaningful reduction in manual research/admin time for BDRs/AEs through automation., • Improved speed-to-lead and higher conversion rates driven by better routing, scoring, and enrichment., • Higher-quality CRM data (completeness, accuracy) and more trustworthy reporting, • 4–8+ years of experience in GTM systems, RevOps/Sales Ops/Marketing Ops, growth operations, automation engineering, or similar., • Demonstrated ability to build automations and integrations across a GTM tech stack (CRM + enrichment + intent + engagement + analytics)., • Solid hands-on experience with Salesforce (data model awareness, workflow automation patterns, QA, hygiene practices)., • Experience building and operationalizing Clay workflows (or equivalent enrichment/orchestration tools)., • Excellent technical fluency: APIs/webhooks, data flows, automation logic, troubleshooting, and systems thinking., • Sound project management skills: planning, prioritization, stakeholder alignment, and execution., • Experience with Gong, 6sense, Vector, and modern intent/data tooling ecosystems., • Experience building scoring models, signal engines, and lifecycle automation across lead/account objects., • Familiarity with data warehouse/analytics concepts and how GTM data is modeled for reporting and decision-making., • Medical, Dental, Vision & Basic Life Insurance, • Paid Maternity/Parental Leave Program, • Paid Holidays & Flexible Time Off Program, • Paid Sick Leave, • Wellness Days (1 day/quarter), • 401K Match We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn't the right fit for everyone, and that's okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today's global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.