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Nova Acquisitions
Customer Sales Representative
hace 4 horas
$50000–$70000 anual
Jornada completa
McLean
About the Role: Join Nova Acquisitions Group as an Entry-Level Customer Service and AGENTS ON SITE Representative and begin your career in a fast-paced, supportive environment. We are seeking motivated and enthusiastic individuals who are passionate about delivering excellent customer service and eager to grow with our team in McLean, VA. PROMOTIONAL EVENTS Responsibilities: • Provide exceptional customer service by addressing customer inquiries and resolving concerns in a // manner., • Assist customers with product information, order processing, and account management., • Communicate effectively with team members to ensure a smooth and positive customer experience., • Maintain accurate records of customer interactions and transactions., • Identify and escalate more complex issues to the appropriate department when needed., • Participate in training sessions to strengthen product knowledge and customer service skills., • Contribute to team goals by meeting individual performance expectations., • Support sales and marketing initiatives by promoting products and services to customers. Requirements: • High school diploma or equivalent required; college degree preferred., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment while maintaining attention to detail., • Previous customer service experience is a plus, but not required., • Basic computer proficiency and comfort using customer service software., • Positive attitude with a strong willingness to learn and grow., • Team-oriented mindset with excellent interpersonal skills. About Us: Nova Acquisitions Group has been a trusted leader in customer acquisition and service solutions for over a decade. Our commitment to excellence and customer satisfaction has helped us build a strong client base, while our supportive and growth-focused culture makes our company a great place for employees to develop professionally.
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Busboys and Poets
Restaurant Manager
hace 17 horas
$65000–$68000 anual
Jornada completa
Northwest Washington, Washington
**Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate (++$65,000)++ as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA). Job Type: Full-time, Exempt, Salaried/ 50 hour work week Starting Salary: $65,000-$68,000 RESPONSIBILITIES This role will incorporate the following duties: • Serving as an Advocate for the Busboys and Poets brand, • Upholding Busboys and Poets standards for employee performance and guest service, • Promoting cooperative effort, a team spirit, and good morale among employees, • Coaching and developing other staff members up to be promoted, • Evaluating employee performance, resolving personnel problems or grievances and ensuring that all information related to personnel is properly documented in the employees files, • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly)Coordinating and facilitating existing training programs for new hires, • Working closely with fellow Managers and the General Manager to ensure effective business operations, • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service, • Supervising staff in terms of food preparation, customer service, cleaning, and repairs to restaurant and grounds, • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc, • Managing one or more department schedules, as needed, • Monitoring compliance with health and fire regulations, • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies, • Counting money and making bank deposits, • Looking over financial statements, sales reports and other performance data to gauge productivity and achieve daily, weekly and monthly sales goals, • Serving as point of contact for vendor account issues, skipped invoices, credits etc, • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety, • Managing seamless execution of events with the support of the Events Team, • Ensuring the cleanliness of the space, • Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly, as well as reaching out for support when equipment is not functioning, • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume, • Maintaining a working knowledge of all menu items, products and production procedures, • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary, • Performing other work-related duties as assigned REQUIREMENTS • Served as a Front-of-House/Floor Restaurant Manager at a full-service restaurant for at least 2 years, • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred, • Strong team-building and communication skills to train and motivate employees, • Excellent customer service, treating guests like family, • Strong time management skills and accuracy to deal with a variety of duties Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word)Willingness to work evenings, weekends and holidays, as required, • Ability and commitment to meet deadlines, even during high volume periods. Must have current licensure (Food Safety, ABRA, ServSafe, Alcohol Awareness) or be able to acquire appropriate licensure for jurisdiction in which employed within 30 days. PHYSICAL DEMANDS The work that restaurant managers do is both physically and mentally demanding. You are on their feet much of the time. Managers must be able to taste raw and cooked food as well as carry up to 50 pounds, at times. Restaurant managers typically work forty-five to fifty hours a week. However, because the restaurant serves the public and is open on weekends and at night, managers may work longer, irregular hours. Please also note that, as a restaurant manager, you may be asked to change locations, at times. Busboys and Poets is an Equal Opportunity Employer
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Busboys and Poets
Dishwasher
hace 2 días
$17.95 por hora
Jornada parcial
Edgewood, Washington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $17.50 per hour. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand., • Place clean dishes, utensils, or cooking equipment in storage areas., • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition., • Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars., • Sweep or scrub floors., • Clean garbage cans with water or steam., • Sort and remove trash, placing it in designated pickup areas., • Lift or carry heavy weight objects, such as trash bags or food storage containers, • Other duties, as needed Qualifications: • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team, • Must be able to follow sanitation protocol Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
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Busboys and Poets
Bartender
hace 2 días
$10 por hora
Jornada parcial
Southeast Washington, Washington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top bartenders are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 an hour + tips! COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Setting up the bar daily or during transition for the PM shift, • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Mixing alcoholic beverages and preparing coffee drinks such as lattes and signature drinks., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing dishes, glassware or other utensils, wiping down all surfaces on the bar and behind the bar, maintaining cleanliness overall and health and food service regulations behind the bar and for bar guests., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed., • Taking tables on the floor when bar service is slow or when staffing is short Qualifications: • Must be at least 21 years of age in order to serve alcohol, • General alcohol knowledge needed, • Previous experience bartending in a full service restaurant for at least a year, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 9 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
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Busboys and Poets
Restaurant Manager
hace 2 días
$65000–$68000 anual
Jornada completa
Northwest Washington, Washington
*Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate (++$65,000)++ as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments.* Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA). Position Summary The Front-of-House Manager oversees daily front-of-house operations, ensuring culture-driven hospitality, strong team performance, and consistent execution of company standards. This role leads service, staffing, and floor operations while actively managing and executing daily events. This role focuses on supervising and developing team members, ensuring proper scheduling and shift coverage, maintaining service quality and cleanliness, and resolving guest concerns in real time. The Front-of-House Manager is expected to perform under pressure, adapt to business needs, and uphold Busboys and Poets standards while delivering culture-driven hospitality. Job Type: Full-time, Exempt, Salaried/ 50 hour work week Starting Salary: $65,000+ COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 5%, 2 weeks vacation time which increases to a maximum of 4 weeks with tenure, 1 week sick leave per year, $34 per day food credit, designated company paid parking, paid parental leave, early wage access, short term and long term disability, a free life insurance policy up to 1.5x your annual salary, pet insurance, professional development reimbursement, yearly technology stipend and a smart casual dress code. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role, from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with the latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies, including our tech-forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, an inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee-dedicated web-based forum and information site, blog and podcast. RESPONSIBILITIES This role will incorporate the following duties: • Maintain strong floor presence during peak hours, • Engage with guests to ensure a high-quality dining experience (table touches), • Resolve guest concerns with urgency, professionalism, and ownership, • Turn service challenges into positive guest outcomes, • Responsible for event setup, execution, and directing staff in coordination with the events team to ensure smooth and successful operations, • Model professionalism, accountability, and emotional intelligence, • Foster a positive, respectful, and high-performing team culture, • Upholds company policies including attendance, dress code, and service standards, • Hold team members accountable while maintaining professionalism and respect, • Conducts hourly interviews for new applicants, • Supports training of the new hires, • Supervise, coach, and develop hourly team members across departments, • Provide real-time coaching, feedback and structured follow-up to improve performance, • Serve as the lead in monitoring compliance with health and fire safety regulations, • Follow proper cash handling and operational procedures, • Ensures all safety, security, and emergency procedures are followed, including proper opening/closing protocols, cash handling, and incident response., • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly), • Working closely with fellow Managers and the General Manager to ensure effective business operations, staying later or coming earlier, at times., • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service, • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc., • Managing one or more department schedules, as needed, • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies, • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety, • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume, • Maintaining a working knowledge of all menu items, products and production procedures, • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary, • Performing other work-related duties as assigned REQUIREMENTS • 2+ years of restaurant leadership experience in a high-volume environment, • Proven ability to lead teams and communication skills to train and motivate employees, • Excellent communication, organization, and problem-solving skills, • Strong time management skills, flexibility to adapt to business needs, and a high level of accuracy in handling a variety of responsibilities., • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred, • Must maintain open availability, including the ability to work evenings, weekends, and holidays., • Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word), • Demonstrates the ability and commitment to consistently meet deadlines, even in high-volume, fast-paced environments., • Required to maintain current licenses (Food Safety, ABRA/ABC, ServSafe, Alcohol Awareness) or successfully obtain all required licenses for the jurisdiction of employment within 30 days of hire., • Must have reliable transportation. PHYSICAL DEMANDS The role of a restaurant manager is both physically and mentally demanding. This position requires standing and walking for extended periods throughout the shift. Managers must be able to lift and carry up to 50 pounds and regularly handle and taste both raw and prepared food items. Restaurant managers typically work 45–50 hours per week; however, due to the nature of the business, schedules may include extended, irregular hours, including evenings, weekends, and holidays. Managers may also be required to work at different locations based on business needs. Busboys and Poets is an Equal Opportunity Employer
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Busboys and Poets
Line Cook
hace 2 días
$18.5–$21 por hora
Jornada parcial
Shirlington, Arlington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $18.50-$21 per hour COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++ Join a diverse space: ++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++ Grow with us: ++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies++: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech-forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast, and much more! ++ Happy staff: ++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Work well with a team, jumping in where needed (Substitute for or assist other cooks during emergencies or rush periods), • Prepare food according to the recipes provided, • Turn or stir foods to ensure even cooking, • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils., • Weigh, measure, and mix ingredients according to recipes, using various kitchen utensils and equipment., • Portion, arrange, and garnish food, • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices., • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters. Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock. Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using your hands to handle, control, or feel objects/tools Qualifications: • More than 1 year working in a fast-paced, full-service restaurant preferred, • Must be at least 18 years of age in order to work in the kitchen, • Must work a minimum of 3 shifts per week, • Must be a team player Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
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Busboys and Poets
Food Runner
hace 3 días
$10–$12 por hora
Jornada parcial
Northwest Washington, Washington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Pay: $10.00 an hour plus tip out from the servers/bar and To go/Online orders. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Effectively communicate customer needs to line cooks and/or servers, • Expedite food and insure quality and standards are met in presentation of each food item, • Carry food, dishes, trays, or silverware from expo line to customers, • Serve food to customers and assist servers as needed, • Locate items requested by customers, • Clean up spilled food or drink or broken dishes and remove empty bottles and trash, • Perform serving, cleaning, or stocking duties in establishments, to facilitate customer service, • Maintain adequate supplies of items such silverware, carry out containers, carry out bags, etc, • Stock cabinets or serving areas with condiments and refill condiment containers, • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors, • Serve ice water, coffee, or other beverages to patrons, • Other duties as assigned by management Qualifications: • Top tier communication and hospitality, • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team, • Fluent (or semi-fluent) in Spanish is a plus! Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
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Busboys and Poets
Server
hace 3 días
$10 por hora
Jornada parcial
Northwest Washington, Washington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 per hour + tips. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: bussing tables, rolling silverware, wiping down common surfaces, stocking service areas, mopping, restocking items, etc., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed. Qualifications: • Must be at least 18 years of age in order to handle alcohol, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
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Busboys and Poets
Host
hace 3 días
$17.95 por hora
Jornada parcial
Northwest Washington, Washington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay Rate: $17.95 COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Serve as the initial point of contact for the restaurant, greeting each and every guest warmly, with a smile., • Provide guests with menus and seat them at tables or in waiting areas., • Receive and record patrons' dining reservations via company software, • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed., • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation., • Answer telephone calls and respond to inquiries or transfer calls., • Inspect dining and serving areas to ensure cleanliness and proper setup., • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary., • Support the food runner/expo for to-go orders, to include checking IDs and presenting over to-go orders to guests., • Collect payment when needed, • Other duties as assigned Qualifications: • Must have a warm and inviting personality., • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
Inscripción fácil
Busboys and Poets
Food Runner
hace 3 días
$10–$12 por hora
Jornada parcial
Edgewood, Washington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Pay: $10.00 an hour plus tip out from the servers/bar and To go/Online orders. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Effectively communicate customer needs to line cooks and/or servers, • Expedite food and insure quality and standards are met in presentation of each food item, • Carry food, dishes, trays, or silverware from expo line to customers, • Serve food to customers and assist servers as needed, • Locate items requested by customers, • Clean up spilled food or drink or broken dishes and remove empty bottles and trash, • Perform serving, cleaning, or stocking duties in establishments, to facilitate customer service, • Maintain adequate supplies of items such silverware, carry out containers, carry out bags, etc, • Stock cabinets or serving areas with condiments and refill condiment containers, • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors, • Serve ice water, coffee, or other beverages to patrons, • Other duties as assigned by management Qualifications: • Top tier communication and hospitality, • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team, • Fluent (or semi-fluent) in Spanish is a plus! Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
Inscripción fácil
Busboys and Poets
Restaurant Manager
hace 4 días
$65000–$68000 anual
Jornada completa
Northwest Washington, Washington
*Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate (++$65,000)++ as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments.* Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA). Position Summary The Front-of-House Manager oversees daily front-of-house operations, ensuring culture-driven hospitality, strong team performance, and consistent execution of company standards. This role leads service, staffing, and floor operations while actively managing and executing daily events. This role focuses on supervising and developing team members, ensuring proper scheduling and shift coverage, maintaining service quality and cleanliness, and resolving guest concerns in real time. The Front-of-House Manager is expected to perform under pressure, adapt to business needs, and uphold Busboys and Poets standards while delivering culture-driven hospitality. Job Type: Full-time, Exempt, Salaried/ 50 hour work week Starting Salary: $65,000+ COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 5%, 2 weeks vacation time which increases to a maximum of 4 weeks with tenure, 1 week sick leave per year, $34 per day food credit, designated company paid parking, paid parental leave, early wage access, short term and long term disability, a free life insurance policy up to 1.5x your annual salary, pet insurance, professional development reimbursement, yearly technology stipend and a smart casual dress code. WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role, from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with the latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies, including our tech-forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, an inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee-dedicated web-based forum and information site, blog and podcast. RESPONSIBILITIES This role will incorporate the following duties: • Maintain strong floor presence during peak hours, • Engage with guests to ensure a high-quality dining experience (table touches), • Resolve guest concerns with urgency, professionalism, and ownership, • Turn service challenges into positive guest outcomes, • Responsible for event setup, execution, and directing staff in coordination with the events team to ensure smooth and successful operations, • Model professionalism, accountability, and emotional intelligence, • Foster a positive, respectful, and high-performing team culture, • Upholds company policies including attendance, dress code, and service standards, • Hold team members accountable while maintaining professionalism and respect, • Conducts hourly interviews for new applicants, • Supports training of the new hires, • Supervise, coach, and develop hourly team members across departments, • Provide real-time coaching, feedback and structured follow-up to improve performance, • Serve as the lead in monitoring compliance with health and fire safety regulations, • Follow proper cash handling and operational procedures, • Ensures all safety, security, and emergency procedures are followed, including proper opening/closing protocols, cash handling, and incident response., • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly), • Working closely with fellow Managers and the General Manager to ensure effective business operations, staying later or coming earlier, at times., • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service, • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc., • Managing one or more department schedules, as needed, • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies, • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety, • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume, • Maintaining a working knowledge of all menu items, products and production procedures, • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary, • Performing other work-related duties as assigned REQUIREMENTS • 2+ years of restaurant leadership experience in a high-volume environment, • Proven ability to lead teams and communication skills to train and motivate employees, • Excellent communication, organization, and problem-solving skills, • Strong time management skills, flexibility to adapt to business needs, and a high level of accuracy in handling a variety of responsibilities., • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred, • Must maintain open availability, including the ability to work evenings, weekends, and holidays., • Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word), • Demonstrates the ability and commitment to consistently meet deadlines, even in high-volume, fast-paced environments., • Required to maintain current licenses (Food Safety, ABRA/ABC, ServSafe, Alcohol Awareness) or successfully obtain all required licenses for the jurisdiction of employment within 30 days of hire., • Must have reliable transportation. PHYSICAL DEMANDS The role of a restaurant manager is both physically and mentally demanding. This position requires standing and walking for extended periods throughout the shift. Managers must be able to lift and carry up to 50 pounds and regularly handle and taste both raw and prepared food items. Restaurant managers typically work 45–50 hours per week; however, due to the nature of the business, schedules may include extended, irregular hours, including evenings, weekends, and holidays. Managers may also be required to work at different locations based on business needs. Busboys and Poets is an Equal Opportunity Employer
Inscripción fácil
Busboys and Poets
Especialista Bilingüe en Operaciones de Recursos Humanos
hace 4 días
$60000 anual
Jornada completa
Northwest Washington, Washington
Busboys and Poets es un restaurante/bar/librería/espacio para eventos/comunidad donde se promueven conscientemente las conexiones raciales y culturales, y un lugar para hacer una pausa y nutrir la mente, el cuerpo y el alma. También es un espacio donde el arte, la cultura y la política convergen intencionalmente. Creemos que al crear un espacio así podemos inspirar el cambio social y comenzar a transformar nuestra comunidad y el mundo. Si esto suena como el lugar ideal para ti, considera postularte para el puesto de Especialista Bilingüe en Operaciones de Recursos Humanos. Tipo de empleo: Tiempo completo, exento, asalariado / semana laboral de 40 horas Salario inicial: $60,000+ Este puesto está clasificado como exento bajo la Ley de Normas Justas de Trabajo (FLSA, por sus siglas en inglés) y, por lo tanto, no es elegible para compensación por horas extras. Esta posición reporta directamente al Director de Operaciones (COO). El Especialista Bilingüe en Operaciones de Recursos Humanos brinda apoyo a los empleados, pasados y presentes, y a la gerencia mediante la supervisión de las relaciones laborales y las operaciones esenciales de Recursos Humanos. Este puesto atiende inquietudes en el lugar de trabajo, realiza investigaciones, garantiza la aplicación consistente de las políticas de la empresa y apoya el cumplimiento de las leyes y regulaciones laborales. El Especialista se comunica con fluidez en inglés y español, sirve como punto principal de contacto para las consultas de los empleados y ayuda a mantener un ambiente laboral respetuoso, inclusivo y en cumplimiento con las normativas. Área Metropolitana de Washington, DC (DMV) Viajes: Este puesto de tiempo completo requiere presencia en sitio o en oficina. Se requiere disponibilidad para viajar frecuentemente entre las 8 ubicaciones y la oficina principal ubicada en Washington, DC, así como asistir ocasionalmente a eventos fuera de las instalaciones. Funciones Esenciales: Relaciones Laborales y Cumplimiento Normativo • Atender asuntos de relaciones laborales, incluyendo alegaciones de acoso, quejas en el lugar de trabajo y otras inquietudes de los empleados., • Servir como enlace entre la gerencia y los empleados, respondiendo preguntas e inquietudes relacionadas con el trabajo., • Realizar investigaciones y brindar orientación para garantizar la aplicación justa y consistente de las políticas de la empresa., • Completar reclamos de desempleo y representar a la empresa en audiencias de desempleo e investigaciones relacionadas con el personal., • Mantener conocimiento actualizado sobre Igualdad de Oportunidades en el Empleo (EEO), lineamientos de acción afirmativa y leyes laborales aplicables., • Presentar reportes de incidentes de empleados y reclamos de compensación laboral, así como preparar el reporte anual de lesiones y enfermedades ocupacionales de OSHA., • Ejercer buen juicio y discreción al manejar información confidencial y sensible de los empleados. Incorporación, Capacitación y Compromiso de los Empleados Organizar y llevar a cabo orientaciones para nuevos empleados y capacitaciones sobre acoso laboral en español, fomentando una cultura laboral positiva e inclusiva. • Distribuir encuestas de entrevistas de salida a empleados por hora, recopilar respuestas, analizar tendencias e identificar oportunidades de mejora. *Operaciones y Administración de Recursos Humanos* Supervisar diariamente las líneas telefónicas de RR. HH., correos electrónicos y correspondencia física para procesar verificaciones de empleo y otras solicitudes relacionadas con Recursos Humanos., • Garantizar la distribución anual de formularios W-2, 1099 y otros formularios fiscales requeridos, además de ayudar a los empleados a obtener sus documentos fiscales por cuenta propia., • Organizar, analizar y reportar datos relacionados con el empleo a la gerencia interna y agencias gubernamentales., • Mantener registros precisos del personal y elaborar reportes estadísticos relacionados con contrataciones, transferencias, desempeño y ausentismo., • Interpretar y explicar políticas, procedimientos, leyes y regulaciones de Recursos Humanos a empleados y gerentes., • Realizar otras funciones según sea necesario, incluyendo apoyo durante la inscripción abierta de beneficios y disponibilidad para responder preguntas de Recursos Humanos en las diferentes ubicaciones de los restaurantes., • Servir como el primer punto de contacto para consultas de empleados relacionadas con beneficios, nómina, políticas y otros temas de RR. HH. Interpretar y explicar políticas, procedimientos, leyes, normas y regulaciones de Recursos Humanos a todo el personal., • Brindar apoyo administrativo para funciones relacionadas con Recursos Humanos según sea necesario., • Mantener una actitud y filosofía alineadas con los estándares y valores de la empresa. Calificaciones**, • Dominio fluido del español e inglés (escrito y verbal) requerido., • Mínimo de dos (2) años de experiencia en un puesto de Recursos Humanos o área relacionada., • Se prefiere experiencia en la industria de restaurantes., • Fuertes habilidades de organización, manejo del tiempo y capacidad para realizar múltiples tareas., • Alta atención al detalle y capacidad para manejar información confidencial, • Dominio de Google Workspace y Microsoft Office Suite., • Experiencia con sistemas HRIS y procesos administrativos de Recursos Humanos., • Excelentes habilidades de comunicación escrita y verbal., • Capacidad para analizar datos, preparar reportes e identificar tendencias., • Capacidad de adaptación y comodidad trabajando en un entorno dinámico y de ritmo acelerado, con gran atención al detalle. Educación y Experiencia • Se prefiere licenciatura en Recursos Humanos, Administración de Empresas o un campo relacionado, o una combinación equivalente de educación, capacitación y experiencia., • Se prefiere conocimiento en prácticas de compromiso y participación de empleados. Salario y Beneficios $60,000 anuales + beneficios (de acuerdo con la experiencia) Esta descripción de puesto tiene como objetivo describir la naturaleza general y el nivel de trabajo realizado. No pretende ser una lista completa de todas las responsabilidades, deberes o requisitos. La empresa se reserva el derecho de modificar esta descripción de puesto en cualquier momento según las necesidades del negocio. Please note that this salary range is accurate as of May 1st, 2026. It reflects our starting rate (++$60,000)++ as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments.
Inscripción fácil
Busboys and Poets
Restaurant Manager
hace 5 días
$65000–$68000 anual
Jornada completa
Northwest Washington, Washington
*Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate (++$65,000)++ as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments.* Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA). Job Type: Full-time, Exempt, Salaried/ 50 hour work week Starting Salary: $65,000-$68,000 RESPONSIBILITIES This role will incorporate the following duties: • Serving as an Advocate for the Busboys and Poets brand, • Upholding Busboys and Poets standards for employee performance and guest service, • Promoting cooperative effort, a team spirit, and good morale among employees, • Coaching and developing other staff members up to be promoted, • Evaluating employee performance, resolving personnel problems or grievances and ensuring that all information related to personnel is properly documented in the employees files, • Conducting and attending staff meetings, such as preshifts (daily) and manager meetings (weekly)Coordinating and facilitating existing training programs for new hires, • Working closely with fellow Managers and the General Manager to ensure effective business operations, • Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service, • Supervising staff in terms of food preparation, customer service, cleaning, and repairs to restaurant and grounds, • Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc, • Managing one or more department schedules, as needed, • Monitoring compliance with health and fire regulations, • Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies, • Counting money and making bank deposits, • Looking over financial statements, sales reports and other performance data to gauge productivity and achieve daily, weekly and monthly sales goals, • Serving as point of contact for vendor account issues, skipped invoices, credits etc, • Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety, • Managing seamless execution of events with the support of the Events Team, • Ensuring the cleanliness of the space, • Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly, as well as reaching out for support when equipment is not functioning, • Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume, • Maintaining a working knowledge of all menu items, products and production procedures, • Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary, • Performing other work-related duties as assigned REQUIREMENTS • Served as a Front-of-House/Floor Restaurant Manager at a full-service restaurant for at least 2 years, • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred, • Strong team-building and communication skills to train and motivate employees, • Excellent customer service, treating guests like family, • Strong time management skills and accuracy to deal with a variety of duties Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word)Willingness to work evenings, weekends and holidays, as required, • Ability and commitment to meet deadlines, even during high volume periods. Must have current licensure (Food Safety, ABRA, ServSafe, Alcohol Awareness) or be able to acquire appropriate licensure for jurisdiction in which employed within 30 days. PHYSICAL DEMANDS The work that restaurant managers do is both physically and mentally demanding. You are on their feet much of the time. Managers must be able to taste raw and cooked food as well as carry up to 50 pounds, at times. Restaurant managers typically work forty-five to fifty hours a week. However, because the restaurant serves the public and is open on weekends and at night, managers may work longer, irregular hours. Please also note that, as a restaurant manager, you may be asked to change locations, at times. Busboys and Poets is an Equal Opportunity Employer
Inscripción fácil
Busboys and Poets
Dishwasher
hace 6 días
$17.95 por hora
Jornada parcial
Edgewood, Washington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $17.50 per hour. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand., • Place clean dishes, utensils, or cooking equipment in storage areas., • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition., • Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars., • Sweep or scrub floors., • Clean garbage cans with water or steam., • Sort and remove trash, placing it in designated pickup areas., • Lift or carry heavy weight objects, such as trash bags or food storage containers, • Other duties, as needed Qualifications: • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team, • Must be able to follow sanitation protocol Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
Inscripción fácil
Busboys and Poets
Bartender
hace 6 días
$10 por hora
Jornada parcial
Southeast Washington, Washington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top bartenders are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 an hour + tips! COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Setting up the bar daily or during transition for the PM shift, • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Mixing alcoholic beverages and preparing coffee drinks such as lattes and signature drinks., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: washing dishes, glassware or other utensils, wiping down all surfaces on the bar and behind the bar, maintaining cleanliness overall and health and food service regulations behind the bar and for bar guests., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed., • Taking tables on the floor when bar service is slow or when staffing is short Qualifications: • Must be at least 21 years of age in order to serve alcohol, • General alcohol knowledge needed, • Previous experience bartending in a full service restaurant for at least a year, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 9 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
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Busboys and Poets
Line Cook
hace 6 días
$18.5–$21 por hora
Jornada parcial
Shirlington, Arlington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Pay: $18.50-$21 per hour COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++ Join a diverse space: ++81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++ Grow with us: ++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies++: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech-forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast, and much more! ++ Happy staff: ++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Work well with a team, jumping in where needed (Substitute for or assist other cooks during emergencies or rush periods), • Prepare food according to the recipes provided, • Turn or stir foods to ensure even cooking, • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils., • Weigh, measure, and mix ingredients according to recipes, using various kitchen utensils and equipment., • Portion, arrange, and garnish food, • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices., • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters. Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock. Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using your hands to handle, control, or feel objects/tools Qualifications: • More than 1 year working in a fast-paced, full-service restaurant preferred, • Must be at least 18 years of age in order to work in the kitchen, • Must work a minimum of 3 shifts per week, • Must be a team player Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
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Busboys and Poets
Server
hace 7 días
$10 por hora
Jornada parcial
Northwest Washington, Washington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Job Type: Variable Our top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $10 per hour + tips. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Guiding guests through menus while demonstrating a thorough knowledge of our items, • Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations, • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages., • Provide excellent customer service with a smile! This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back., • Assist in tasks to ensure a clean, sanitized, and safe restaurant including: bussing tables, rolling silverware, wiping down common surfaces, stocking service areas, mopping, restocking items, etc., • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed. Qualifications: • Must be at least 18 years of age in order to handle alcohol, • Must have weekend availability and work a minimum of 3 shifts per week, • Must love talking to people! Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
Inscripción fácil
Busboys and Poets
Food Runner
hace 7 días
$10–$12 por hora
Jornada parcial
Northwest Washington, Washington
Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. We are always looking for passionate, hospitality-driven, people-persons! Do you want to work in a diverse space, where you truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you're looking for, we hope you will apply! Pay: $10.00 an hour plus tip out from the servers/bar and To go/Online orders. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour. COMPANY BENEFITS Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 100% of the first 4% and 50% of the next 2%, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more! WHY WORK FOR US ++Join a diverse space:++ 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work. ++Grow with us:++ Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions. ++Work with latest technologies:++ Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more! ++Happy staff:++ Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast. Job duties include but are not limited to: • Effectively communicate customer needs to line cooks and/or servers, • Expedite food and insure quality and standards are met in presentation of each food item, • Carry food, dishes, trays, or silverware from expo line to customers, • Serve food to customers and assist servers as needed, • Locate items requested by customers, • Clean up spilled food or drink or broken dishes and remove empty bottles and trash, • Perform serving, cleaning, or stocking duties in establishments, to facilitate customer service, • Maintain adequate supplies of items such silverware, carry out containers, carry out bags, etc, • Stock cabinets or serving areas with condiments and refill condiment containers, • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors, • Serve ice water, coffee, or other beverages to patrons, • Other duties as assigned by management Qualifications: • Top tier communication and hospitality, • Must have weekend availability and work a minimum of 3 shifts per week, • Must be able to work with a team, • Fluent (or semi-fluent) in Spanish is a plus! Physical Requirements: • Spend time bending or twisting the body, • Spend time lifting heavy weight, • Spend time standing on feet for long hours, • Spend time using hands to handle, control, or feel objects/tools Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!
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