Loss Prevention Associate
8 days ago
Boston
Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance Job Responsibilities: Monitor, review and analyze video feed (CCTV) and point-of sales (POS) transaction data for discrepancies, internal theft, fraud, etc. • Analyze business trends through video feed (CCTV) to determine ways the business can improve sales, customer counts, shrink, profits, and the customer experience., • Monitor locations through video feed (CCTV) to determine if quality of standards and compliance are being adhered to., • Monitor for social media reviews through numerous platforms for useful information tied to sales, brand reputation, and customer satisfaction., • Assist with ad-hoc requests from clients in a timely and accurate manner., • Compile and deliver reports of findings with detailed information and still pictures., • Conduct pre-delivery reviews of reports for accuracy and value., • Meet daily, weekly and monthly goals while maintaining high quality standards., • Experience in loss prevention, law enforcement, human resources, customer service, legal services, or consulting is preferred. Prior experience in hospitality or retail is encouraged., • Proficient with MS Office applications., • Demonstrates discretion; understands the importance of sensitive and confidential material., • Strong attention to detail with an investigative mindset; enjoys identifying issues, uncovering patterns, and delivering actionable insights to clients., • Ability to work independently and as part of a team., • Excellent verbal and written communication. Flexible work from home options available.