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JOB DESCRIPTION Director, AV Infrastructure and Experience, Enterprise Technology Services Full-Time, (Hybrid) Boston or Springfield The Opportunity As the Director of AV Infrastructure and Experience (AVIX) you will be responsible for the strategy, design, delivery and ongoing operation of the organization’s audiovisual (AV) ecosystem and the user experiences it provides. You will balance strategic leadership, operational excellence, stakeholder management and hands-on technical stewardship to ensure reliable, scalable AV technology and high quality user experience across the enterprise. The Team You will lead a team of AV design and support, technical event support and solutions architect roles who collaborate to deliver world class AV capabilities and experience to the enterprise. The team is responsible for conference room technology, digital signage, technical support of corporate and executive events, and enterprise media streaming and hosting platforms. The Impact: • Define and own the enterprise AV strategy, roadmap, and standards that are aligned to business objectives, workplace strategy, and organizational goals., • Oversee architectural principles and technical standards for conference rooms, event spaces, digital signage, and media platforms., • Evaluate emerging technologies and solutions, recommending upgrades and innovations to enhance organizational collaboration and communication., • Serve as the senior authority on AV design, integration, and user experience across all home office locations., • Direct the design, deployment, lifecycle management, and support of AV technologies, including conference room technology, digital signage, and event space technology., • Lead the operation and evolution of internal and user-facing AV platforms, ensuring consistency, reliability, and scalability., • Oversee enterprise media streaming and hosting capabilities, including live streaming, video-on-demand (VOD), and cable television services., • Ensure high availability, performance, security, and compliance across all AV systems., • Provide technical leadership and oversight for corporate, executive, and high-visibility events, including town halls, leadership meetings, and receptions., • Ensure production quality, reliability, and seamless execution for in-person, hybrid, and virtual events., • Act as a trusted advisor to senior executives on AV experience and presentation strategy., • Serve as a liaison between stakeholders, external events teams, and technical staff., • Lead and develop a team of individual contributors in solution architecture, AV design and support, and technical event support., • Set clear expectations, priorities, and performance goals while fostering technical excellence and accountability., • Identify skills gaps, manage capacity, and plan for future talent needs., • Drive a culture of service within the team, fostering a user-first mindset that aims to delight the customer and minimize friction., • Oversee resource planning to balance day-to-day operations, project delivery, and event support., • Own and manage a large capital and operating budget, including forecasting, cost optimization, and ROI analysis., • Lead vendor strategy, contract negotiation, and system integrator relationships., • As a Supplier Relationship Manager, ensure suppliers are delivering and performing meeting expectations within the terms of contracts., • Partner with IT, Facilities, Space Design & Utilization, Communications, and Security teams, among others, to align AV solutions with broader enterprise initiatives and ensure stakeholder alignment with AVIX priorities., • Collaborate with Strategic Communications to support storytelling, engagement, and internal communications objectives., • Provide executive-level reporting on performance, risk, and roadmap progress. The Minimum Qualifications • Bachelor’s degree in information technology, audio engineering, or a related field; or equivalent experience., • 8+ years of experience in AV technology with proven experience designing and operating large-scale AV or unified communications environments., • 2+ years of progressive leadership or team lead experience., • Bi-weekly travel between Boston and Springfield expected. The Ideal Qualifications • Industry certifications (e.g., CCNA, AVIXA CTS/CTS-D) are a plus., • Agile certifications (e.g., CSPO) or demonstrated experience are a plus., • Strong understanding of AV architectures, signal flow, control systems, streaming technologies, and integration with enterprise IT environments., • Knowledge or experience supporting executive-level or broadcast-quality events and the technologies required therein., • Experience managing budgets, vendors, and complex multi-site projects., • Excellent communication, interpersonal, and organizational skills., • Demonstrated ability to effectively manage stakeholders and end users., • Demonstrated ability to lead, motivate, and develop a diverse team. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our ___ page.

Location Detail: 85 Jefferson Street Hartford (10068) Work where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Ayer Neuroscience Institute More than fifty million Americans will experience a disorder of the brain or nervous system this year. Common disorders include stroke, brain tumors, memory disorders, sleep disorders, movement disorders, chronic headaches, spinal cord injuries, severe back and neck pain, seizures, and Parkinson’s disease. The Ayer Neuroscience Institute offers a unique integration between neurology, neuroscience and neurosurgery, to give patients a comprehensive approach to treating and/or managing their symptoms and living a healthier, more balanced life. We offer an integrated, interdisciplinary approach to care, coupled with state-of-the-art technology and techniques that enable you to provide every patient the best possible outcome. Stroke Program Physician Assistant or Nurse Practitioner (APRN) Role Scope · Provides holistic, quality and cost-effective advanced practice care for patients, families, and others in a target population, and participates in the medical management of patients, to achieve or maintain optimal health status, manage disease and reduce risk of illness. · Engages in independent decision-making regarding the health care of individuals, families and groups across the lifespan and across the health care continuum. · Reports to Nursing Director, Medical Director or Nurse Manager, or a matrix which may include Nurse Manager, Nursing Director, Medical Director, or some combination of those. · The Physician Assistants and Nurse Practitioners (APRN) are part of a multidisciplinary team that plans and delivers care for neurology, stroke and other complex disorders affecting blood supply to the brain and spinal cord, including brain aneurysms, carotid artery disease, cervical artery dissection, vascular malformations and other disorders of the nervous system under the direction of the attending physicians at Hartford Hospital. SHIFT – PERMENANT NIGHTS - Physician Assistants and Nurse Practitioners (APRN) Enjoy · A collaborative model of care with the neurology attending physician, rehabilitation, nurses, and other members of the health care team. · Extensive onboarding allowing the Physician Assistant or Nurse Practitioner (APRN) to train throughout the entire continuum of stroke care. · Training is provided to the Physician Assistant or Nurse Practitioner (APRN) for skills such as management of medications, neuroradiology, condition specific physical examination, and treatment plans. · Competitive compensation, matching 401k, tiered medical, dental, and vision plans. · Generous Paid-Time Off. · Reimbursement for CME, professional society membership, licensure, and malpractice. · State of the art clinical and informatics technology. Completion of Approved Nurse Practitioner Program if appropriate for specialty. Current APRN license required after 1994. Certification according to CT state law. Master's Degree in Nursing strongly preferred. Specific experience in specialty may be required

Location Detail: 85 Jefferson Street Hartford (10068) Work where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Ayer Neuroscience Institute More than fifty million Americans will experience a disorder of the brain or nervous system this year. Common disorders include stroke, brain tumors, memory disorders, sleep disorders, movement disorders, chronic headaches, spinal cord injuries, severe back and neck pain, seizures, and Parkinson’s disease. The Ayer Neuroscience Institute offers a unique integration between neurology, neuroscience and neurosurgery, to give patients a comprehensive approach to treating and/or managing their symptoms and living a healthier, more balanced life. We offer an integrated, interdisciplinary approach to care, coupled with state-of-the-art technology and techniques that enable you to provide every patient with the best possible outcome. Stroke Program Physician Assistant or Nurse Practitioner (APRN) Role Scope · Provides holistic, quality and cost-effective advanced practice care for patients, families, and others in a target population, and participates in the medical management of patients, to achieve or maintain optimal health status, manage disease and reduce risk of illness. · Engages in independent decision-making regarding the health care of individuals, families and groups across the lifespan and across the health care continuum. · Reports to the Nursing Director, Medical Director or Stroke Manager, or a matrix which may include Nurse Manager, Nursing Director, Medical Director, or some combination of those. · The Physician Assistants and Nurse Practitioners (APRN) are part of a multidisciplinary team that plans and delivers care for neurology, stroke and other complex disorders affecting blood supply to the brain and spinal cord, including brain aneurysms, carotid artery disease, cervical artery dissection, vascular malformations and other disorders of the nervous system under the direction of the attending physicians at Hartford Hospital Primary service including admissions / discharges, as well as consults and stroke codes. Shift – Rotating – Includes evenings, nights, holidays, and weekends - Will be expanding to evening (12a) and eventually overnight shifts on rotating basis. Inpatient Position Only Physician Assistants and Nurse Practitioners (APRN) Enjoy · A collaborative model of care with the neurology attending physician, rehabilitation, nurses, and other members of the health care team. · Extensive onboarding allows the Physician Assistant or Nurse Practitioner (APRN) to train throughout the entire continuum of stroke care. · Training is provided to the Physician Assistant or Nurse Practitioner (APRN) for skills such as management of medications, neuroradiology, condition specific physical examination, and treatment plans. · Competitive compensation, matching 401k, tiered medical, dental, and vision plans. · Generous Paid-Time Off. · Reimbursement for CME, professional society membership, licensure, and malpractice. · State of the art clinical and informatics technology. Completion of Approved Nurse Practitioner Program if appropriate for specialty. Current APRN license required after 1994 or current PA license Certification according to CT state law. Certified Acute Care NP strongly preferred. Specific experience in specialty preferred but not required

Join Us as a Director of Clinical Services! The Director of Clinical Services is responsible for managing the day-to-day operations of all primary therapists and outpatient services. In addition, ensures quality of federal and local standards of care in both inpatient and outpatient services are met. As a Director of Clinical Services: • Ensures quality care and services for patients by implementing systems and operational procedures to coordinate service delivery, • Responsible for the daily operations of treatment programs and clinical services, • Interviewing, hiring, onboarding, and on-going education for staff, • Provides clinical consultation and supervision to staff, • Lead weekly staff meetings, • Implement and maintain policies and procedures for Outpatient Program and Inpatient Services, • Communicates with and assures compliance with the regulatory bodies (SAMHSA, DPH, TJS, BSAS)., • Collaborates with both Medical Director of Outpatient/ Addiction Services and Medical Director of Inpatient Services, • Create referral opportunities, • Build therapeutic and clinical curriculum for all programs, • Responds directly to referral source complaints and concerns, • Invests time on each unit and program to observe and assess treatment effectiveness, • Demonstrates improved outcomes in Quality Improvement efforts, • Oversees management of EPOB, orientation and staff competencies, • Is proactive in identifying needs for policies and procedures impacting clinical programming, • Monitors utilization of contractual services in all programs, • Demonstrates leadership in organizing and coordinating activities between Utilization Review, Business Office and Clinical Areas, • Maintains open communication between Administration, Program Directors, Department Heads and staff, • Communicates concerns through all levels within the hospital, • Regularly makes rounds in the hospital and outpatient services to maintain contact with line staff The Director of Clinical Services will have the following: • LICSW Required, • Master’s degree in Social Work required, • Minimum five years supervisory experience required, • Experience in working with chemical dependency and mental health populations to include: adolescent, adult and recover, • Previous experience with mental health, substance use and addiction services required, • Ability to work occasional overtime and flex hours as requested, • Trained in non-violent crisis intervention, • Current CPR When you join the growing MiraVista team as a Director of Clinical Services, you’ll receive: • Medical, Dental, and Vision, • 401(k) match, • Employer paid long term disability (LTD), • Short term disability (STD), • Employer paid life and AD&D Insurance, • Generous Paid Time Off, • Flexible Spending Account, • Tuition Reimbursement Pay Range: Compensation will be determined based on the candidate's relevant experience. $115,000 - $150,000 MiraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Director, Category Management Procurement Full-Time Boston, MA or Springfield, MA The Opportunity The MassMutual Procurement team supports the company’s mission by delivering the right supplier solutions at the right time. We streamline procurement processes, align supplier partnerships to business needs, and continuously enhance the value provided to our policyholders. We are seeking a dynamic people leader to guide a high-performing team of procurement professionals and spearhead strategic initiatives across key categories. The Team The team is comprised of seasoned, collaborative professionals with experience in procurement, category management, supplier management, and sourcing. The Impact As the Director, Category Management, your responsibilities will include but not be limited to the following: • Provide enterprise‑level leadership to Category Managers, guiding high‑value sourcing portfolios and handling complex, organization‑wide escalations., • Support strategic direction, establishing long‑term priorities while building talent and fostering a culture of accountability, innovation, and high performance., • Advance category management maturity by creating standards, frameworks, and continuous‑improvement practices across Procurement., • Develop and execute category and supplier strategies to improve competitiveness, optimize spend, and support corporate goals., • Oversee sourcing processes (RFIs, RFPs, major negotiations) to maximize organizational value, reduce risk, and strengthen supplier ecosystems., • Serve as relationship owner for strategic suppliers, ensuring effective performance oversight, issue resolution, and long‑term partnership development., • Ensure enterprise alignment, partnering with business leaders and cross‑functional teams so sourcing decisions meet future requirements and strategic goals., • Champion cross‑functional initiatives aimed at transformation, efficiency, and operational excellence across business units. The Minimum Qualifications • 8+ years of experience driving strategic initiatives, managing complex portfolios, and influencing enterprise‑level decision‑making, • 5 + years people management experience, • 4+ years of Executive-level communication and presentation skills as well as listening skills enabling the stakeholders to align with our procurement best practices., • Bachelor’s Degree The Ideal Qualifications • 2+ years leading a Procurement team and/or function in financial services or similar industry/environment., • Experience creating and leading category strategy., • Strong financial acumen and understanding of how effective category management relates to company results., • Strong influence skills to encourage leaders from across MassMutual towards positive supplier relationships and results delivery., • Possesses a strong understanding and prior working experience in supplier management activities including performance management (SLAs, KPIs etc.), relationship management, contracting and risk management., • Experience negotiating agreements and managing complex vendor / client relationships. What to Expect as Part of MassMutual and the Procurement Team: * The desire to drive change and improvement in the procurement function supporting our mission to be a leading procurement organization * Focused one-on-one meetings with your manager * Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups * Access to learning content on Degreed and other informational platforms * Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-MM1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

The Opportunity MassMutual is seeking an innovative and motivated actuary to join the Dividend Management Team. As part of the Dividend Management and Experience Studies organization within Corporate Actuarial, this is a high-impact leadership role responsible for overseeing the execution of the annual dividend schedule process, illustration regulation testing, and dividend analytics. The Director of Dividend Analytics will manage a team of 3 to 4 and play a key role in driving continuous improvement and modernization of our systems, processes and analytics. The Team The Dividend Management Team is comprised of actuaries and financial professionals responsible for shaping MassMutual’s dividend strategy and overseeing the annual dividend schedule development and recommendation. We combine actuarial insight, analytical rigor and cross‑functional partnership to support decisions that align with MassMutual’s long‑term strategic objectives and commitment to delivering value to participating policyowners. We operate with a culture of collaboration, transparency, and continuous improvement. The Impact: You will influence MassMutual’s dividend strategy through analytics, modeling oversight, and implementation efforts, helping the company continue to deliver long‑term value aligned with its mutuality promise. Key responsibilities include: • Drive Strategic Dividend Planning: Lead the annual dividend schedule development, managing three development cycles and dividend models that support re-pricing and illustration regulation testing, • Shape Financial Outcomes: Provide critical analysis of the annual Dividend Schedule in alignment with strategic & financial goals, including scenario analysis for financials, sales, and capital, and support the development of 3-4 Board presentations, • Lead Competitive & Dividend Liability Analytics: Oversee competitive benchmarking and dividend liability analytics to inform the annual dividend schedule recommendation, • Champion Innovation in Systems & Processes: Oversee the design, recommendation, and implementation of systems and process improvements, including the conversion of dividend models into a future state platform, • Ensure Governance & Operational Excellence: Conduct code reviews, approve production changes, and ensure robust governance and control standards across dividend models, • ASA designation, • Bachelor’s degree in mathematics, Actuarial Science, Finance, or related field, • 5+ years of actuarial experience The Ideal Qualifications • FSA designation, • 7+ years of actuarial experience with 4+ years of experience with life insurance products, • Proven ability to lead teams, manage competing priorities, and drive results in a complex environment, • Strong modeling skills including experience with Python, • Strong technical skills including proficiency in Microsoft Excel, Access and VBA, • Strong analytical and creative problem-solving skills including the use of AI, • Ability to create simple, powerful, and data-driven communications, • Ability to work collaboratively and partner with others, and effectively communicate complex analysis and related insights to technical and nontechnical audiences, • Navigates complex and ambiguous problems with agility and resiliency What to Expect as Part of MassMutual and the Team • Regular meetings with the Dividend Management team, • Focused one-on-one meetings with your manager, • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups, • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-ST1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Job DescriptionDescription: Position Title: Senior Project Manager Organization Type: Nonprofit | Focus: Affordable Housing Location: On-site / Relocation assistance available for qualified candidates We seek a strong, experienced, enthusiastic, entrepreneurial real estate professional to procure and manage a large pipeline of ongoing and potential real estate projects in Western Massachusetts. The organization is a mission-based non-profit dedicated to building better neighborhoods in and around Springfield, Massachusetts, since 1968. The Senior Project Manager supports the Director of Real Estate Development by leading project teams and Project Managers in expanding our work in Western Massachusetts, thereby building our project pipeline. The Senior Project Manager will be expected to independently advance developments from site assembly to breakeven operations, providing an elevated level of insight and analysis supported by thoughtful and strategic relationship management. Essential Functions: • Assisting the Director of Real Estate Development in building and sustaining a robust pipeline of impactful projects throughout Western Massachusetts and beyond., • Independently develop, manage, analyze project financial feasibility, and evaluate ongoing project financial performance, including developing and maintaining proformas and budgets., • Communicate with property management and resident services to ensure continuous communication throughout the project and that key deliverables are met for each., • Respond to Requests for Qualifications and Proposals and undertake other business development forms., • Provide technical assistance regarding various local, state, and national affordable housing and related programs, including weatherization, supportive services, and assistance for the homeless. Prepare appropriate applications for funding resources., • Represent the organization in helping to build and strengthen relationships with city officials, non-profit clients, and other decision-makers. Develop a deep understanding of their needs and objectives to develop a working partnership and provide strategic guidance on development issues., • Manage and coordinate the design, development, and finance-related work during predevelopment and construction to ensure the achievement of financial and developmental objectives., • Manage project management tasks through completion, including quality control, schedules, and requisitions., • Develop and monitor project schedules using industry scheduling software, such as MS PROJECT, • Review architectural and construction documents., • Review legal documents, including partnership and consultant agreements, to ensure key business terms are captured., • Work on assigned organizational project tasks, such as utility conservation and other asset management tasks. Manage and advise part-time and/or full-time interns., • Assisting the Director of Real Estate Development with other tasks to complete projects further.Experience and Skills, • Strong financial and analytical skills, including experience with financial modeling., • Excellent writing skills, • Excellent communication skills, • Solid computer skills (experience with MS Office Suite a must) and demonstrated ability to learn new software programs quickly., • Ability to undertake, balance, and manage multiple tasks and assignments., • Excellent organizational skills, • Be a self-starter who can work independently., • Familiarity with non-profits and city government, and the ability to navigate complex client organizations and public agencies., • Minimum bachelor’s degree in business or related discipline. A Master’s degree in public policy, urban planning, or a related field is preferred., • Minimum 5 - 7 years project administrative experience in a corporate real estate environment, preferably managing due diligence process for closing with investors and lenders in a LIHTC transaction environment.

Job Description Assistant Director of Nursing (RN) Location: Springfield, Massachusetts Employment Type: Full-time | Exempt Reports To: Director of Nursing / Medical Director About Boca Recovery Center Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Overview Boca Recovery Center is seeking a dedicated and skilled Assistant Director of Nursing (RN) to support and assist the Director of Nursing in overseeing our medical services within a behavioral healthcare setting. This role will play a key part in ensuring the highest standards of care, regulatory compliance, and infection control. The ideal candidate has strong leadership abilities, experience in residential detox, and the skills to help manage and mentor a dynamic nursing team. Key Responsibilities • Assist the Director of Nursing in managing and coordinating all medical care for clients according to best practices and agency standards., • Provide day-to-day supervision and guidance to nursing staff (RNs, LPNs, CMAs, CNAs)., • Serve as the back-up Infection Control Designee, supporting surveillance, reporting, and staff education., • Monitor clinical documentation to ensure it meets state, federal, and insurance guidelines., • Collaborate with the Director of Nursing, Clinical Director, and other leaders to maintain integrated, client-centered care., • Participate in team meetings, quality assurance reviews, and compliance audits to meet Joint Commission and other regulatory standards., • Support the development and implementation of nursing policies, procedures, and training initiatives., • Assist in managing relationships with external service providers, such as pharmacy and dietary services. Education: RN degree from an accredited nursing program. Experience: Minimum 2–3 years in a nursing leadership or supervisory role; residential detox experience required. Licensure: Active and unrestricted RN license in the state of Massachusetts. Knowledge of: ASAM criteria, The Joint Commission, DEA, and SAMHSA OTP regulations. Skills & Abilities: • Strong leadership, organizational, and time-management skills., • Proven ability to supervise and mentor a multidisciplinary clinical team., • Skilled in balancing clinical and administrative priorities., • Proficient in EMR documentation and healthcare compliance., • Understanding of infection control procedures and education., • Clear, effective communication skills with staff, patients, and families., • Must pass local and national background checks., • Comfortable working with adults in a behavioral health and detox setting., • Physically able to perform tasks such as lifting, standing, and walking for extended periods. Work Environment • Primarily indoor, temperature-controlled setting., • May involve moderate lifting (20–50 lbs) and use of medical equipment., • Possible exposure to infectious diseases and other common healthcare environment hazards. EEO Statement Boca Recovery Center is an Equal Opportunity Employer. We value diversity and encourage individuals of all backgrounds to apply. Learn more about your rights as an applicant under the law. Benefits Boca Recovery Center offers a comprehensive benefits package, including: • Health Insurance, • Retirement Plans, • Disability Coverage, • Paid Time Off

Job Description The Associate Medical Director functions independently to provide primary medical services and ambulatory care to adult patients of CHC. In addition, he/she works collaboratively with the Chief Medical Officer in the development and execution of the general adult and geriatric program at the Health Center, medical programs in the community, and such quality assurance, research, and administrative tasks as are deemed relevant by the Chief Medical Officer. The Associate Medical Director helps enhance access, quality, safety, workflows, and team-based care, and supports clinical program development that advances Caring Health Center’s mission to serve a diverse and underserved community. Minimum Requirements: • Unrestricted Massachusetts medical license or the ability to obtain one prior to the start date., • Doctor of Medicine MD or DO., • Completion of an accredited residency in Internal Medicine, Internal Medicine/Pediatric, or Family Medicine, • Board Certification in Internal Medicine or Family Medicine is required., • Current DEA and Massachusetts Controlled Substances registrations or the ability to obtain them prior to the start date., • Demonstrated experience providing high-quality care in a high-volume, multicultural environment., • Eligibility for and maintenance of hospital privileges at local partner hospitals., • Eligibility as a provider for major insurers., • Experience working in or with an FQHC, community health care setting, underserved populations, population health, accountable care organizations, value-based care, or integrated care models., • Experience supervising or mentoring clinicians such as NPs, PAs, or physicians., • Advanced degrees, such as an MPH, or relevant experience, are desirable. Clinical Care: • Provide exemplary direct patient care within training and scope of practice, and be part of the on-call schedule as required., • Assess, diagnose, manage, and document clinical conditions using evidence-based guidelines., • Deliver culturally and linguistically appropriate care using interpretation services when needed., • Coordinate care across specialists, departments, and community partners., • Provide direct oversight, coaching, and support to primary care clinicians., • Collaborate with the CMO on clinical standards, workflows, policies, and operational practices., • Support clinician onboarding, training, orientation, and performance development., • Lead or assist the CMO in leading provider meetings, case reviews, and workflow improvement sessions., • Conduct regular provider chart reviews and provide performance feedback in areas such as billing and coding compliance, quality, safety, and documentation standards., • Work collaboratively to strengthen productivity, quality performance, documentation quality, and patient experience., • Partner with practice managers and nursing leadership to optimize team-based workflows, productivity, access, and panel management., • Assist with resolving issues related to scheduling, access, workflow, and performance., • Support integration of behavioral health, chronic disease programming, care management, and ancillary services., • Partner with the CMO and quality team to achieve organizational quality goals., • Participate in the design and implementation of quality improvement initiatives., • Ensure provider adherence to documentation standards, billing accuracy, and regulatory requirements., • Promote a culture of safety, accountability, and continuous improvement., • Provide clinical teaching and mentorship for NPs, PAs, students, and trainees, including being the liaison between CHC and schools and universities., • Assist in developing standardized evaluation tools, training modules, and pre-op or specialty evaluation protocols., • Assist the CMO in developing clinical policies, care pathways, operational initiatives, and strategic priorities., • Participate in hiring, evaluation, and support of clinical staff., • Assist with managing provider schedules, staffing models, and call coverage., • Provide clinical leadership coverage in the CMO’s absence., • Demonstrate professionalism and sensitivity in all communication with patients, families, and staff., • Maintain patient privacy and uphold dignity in all interactions., • Use tact, empathy, and cultural humility in addressing concerns and conflicts., • Exercise sound judgment in addressing clinical and operational issues., • Anticipate emerging problems and participate proactively in solutions., • Participate actively in staff meetings, leadership meetings, and ongoing training., • Maintain clinical competence through ongoing CME and professional development., • Participate in the provider on-call schedule as required., • Potential exposure to patient blood and body fluids.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days Additional Benefits: • Career Growth Opportunities, • Culturally Diverse population Director of Compensation & Human Resource Administrative Services Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: We are seeking a highly qualified Director of Payroll to serve in a hands-on leadership role, directly managing and executing payroll operations while also overseeing all payroll-related functions for an organization of approximately 800–1,000 employees. This position is responsible for the accurate, timely, and compliant processing of payroll and requires active involvement in day-to-day payroll activities, not just strategic oversight. The role also ensures the highest levels of confidentiality, data integrity, and regulatory compliance. Duties and Responsibilities: • Manage and administer employee compensation packages using UKG payroll software, ensuring accuracy, compliance, and timely processing., • In collaboration with division directors to collect, review, and validate employee timecards in accordance with payroll deadlines., • Reviewing and approving pay according to hours worked, including the accurate application of leave time, overtime, and manual adjustments, • Oversee the administration of payroll taxes, deductions, and withholdings to ensure compliance with federal, state, and local regulations., • Review new employees, terminations, transfers and promotions, • Analyze payroll reports of earnings, hours worked, taxes, insurance, and leave for variances and data collection for reporting purposes, • Support and provide guidance to payroll specialists by assisting with employee pay-related inquiries and ensuring accurate payroll reporting., • Prepare and fulfill requests for payroll-related documentation, including pay statements, employment verifications, and wage confirmations., • Respond to employee’s inquiries, • Manage comprehensive payroll records, • Serve as a backup on calculating unemployment and severance payments, • Investigate, manage, and resolve payroll discrepancies by collecting and analyzing relevant data., • Act as a designated backup and provide support to the VP of HR as needed, • Providing support to HR Department, • Familiarity with general accounting and payroll principles and MA general labor laws, • Experience in data collection, analysis and reporting with great attention to detail and confidentiality, • Solid knowledge of relevant Federal and State legislation, policies and regulations, • Computer savvy with working knowledge of relevant software (e.g. UKG, Excel, Word, and others), • Advance math and numerical skills, • Outstanding organizational and time management skills, • Excellent communication abilities with aptitude in problem-solving, • Bilingual skills a plus (English/Spanish), • Proven experience with UKG Pro and UKG Ready (Workforce Management), • Proven 5+ years’ experience in payroll effectively managing the entire payroll process

Job Description Department: Clinical Operations Reports To: Practice Manager / Medical Director FLSA Status: Non-Exempt Schedule: Full-Time (High-Volume Clinical Environment) Position Summary The Referral Coordinator is responsible for managing and coordinating all patient referrals, prior authorizations, and related documentation to ensure timely access to specialty care and continuity of treatment. This role requires the ability to work under pressure in a fast-paced, high-volume primary care setting while maintaining accuracy, professionalism, and exceptional patient service. The ideal candidate is highly organized, detail-oriented, and experienced in navigating insurance requirements, EMR systems, and frequent communication with providers, patients, and external offices. Key ResponsibilitiesReferral & Authorization Management * Coordinate and process referrals for specialty care, diagnostic testing, laboratory services, and imaging in a timely and accurate manner. * Obtain and track prior authorizations from insurance carriers as required. * Ensure all referrals and authorizations meet payer guidelines and documentation standards. * Monitor referral status and follow up proactively to prevent delays in patient care. Patient & Provider Communication * Serve as a primary point of contact for patients regarding referral and authorization status. * Communicate professionally with providers, specialists, insurance companies, and external medical offices. * Address and resolve referral-related inquiries efficiently and empathetically in a high-call-volume environment. Documentation & EMR Management * Enter, update, and maintain referral and authorization information daily in eClinicalWorks (eCW) or equivalent EMR system. * Ensure documentation is complete, accurate, and compliant with internal policies and payer requirements. * Maintain organized tracking systems to manage workload and meet deadlines. Workflow & Team Collaboration * Manage multiple priorities simultaneously while maintaining accuracy under pressure. * Collaborate closely with clinical staff, front office staff, and leadership to ensure seamless patient coordination. * Follow direction from the Practice Manager and Medical Directors regarding workflow priorities and escalation processes. Compliance & Professional Standards * Maintain strict patient confidentiality and comply with HIPAA, organizational policies, and regulatory requirements. * Maintain a clean, organized, and professional workspace at all times. * Perform additional duties as assigned to support clinic operations. QualificationsRequired * High school diploma or equivalent. * Minimum 1–2 years of experience in a medical office, referral coordination, or healthcare administrative role. * Experience working in a high-volume primary care or specialty practice. * Proficiency in eClinicalWorks (eCW) or similar electronic medical record (EMR) system. * Strong understanding of insurance authorization and referral processes. Preferred * Formal medical office, healthcare administration, or billing training. * Familiarity with Massachusetts insurance plans and referral requirements. * Prior experience coordinating referrals for primary care, specialty care, and diagnostic services. Skills & Competencies * Ability to work efficiently under pressure in a fast-paced environment. * Strong organizational, multitasking, and time-management skills. * Excellent verbal and written communication skills. * High attention to detail and accuracy. * Professional demeanor and strong customer service orientation. * Ability to work independently and collaboratively as part of a team. Work Environment & Physical Demands * Fast-paced, high-volume medical office setting. * Prolonged periods of sitting, typing, and phone communication. * Frequent interaction with patients, providers, and insurance representatives.

Job Description Boca Recovery Center Website Location: On Site – Springfield, MA Department: Operations Reports to: Chief Administrative Officer Salary: Competitive, based on experience About Us Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Position Overview The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility’s Safety Officer. Key Responsibilities • Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance., • Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers., • Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives., • Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs., • Lead hiring, onboarding, training, evaluations, and performance management for supervised departments., • Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time., • Ensure compliance with all safety, infection control, and environmental care protocols., • Respond to and manage facility-level concerns, complaints, and maintenance needs., • Coordinate ordering and inventory of facility-specific food and supplies., • Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer., • Track admissions, maintain logs, and ensure equitable access and accommodation for all clients., • Education:, • High School Diploma or GED required; vocational or 4-year degree preferred., • Additional training or education in healthcare administration, operations, or business is a plus., • Experience:, • Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting., • Experience managing support services in a regulated environment strongly preferred., • Proficiency in Microsoft Office and electronic systems (e.g., Paychex)., • Certifications:, • CPR Certification required (or willingness to obtain upon hire)., • Valid driver’s license and the ability to pass background checks and drug screening., • Knowledge & Skills:, • Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission)., • Effective written and verbal communication skills., • Strong organizational, decision-making, and leadership capabilities., • Sensitivity to diverse populations and understanding of workplace ethics and boundaries., • Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols. Benefits What We Offer- • Competitive salary based on experience, • Full benefits package (Medical, Dental, Vision, PTO, etc.), • Professional development opportunities, • Supportive and mission-driven work environment, • The chance to make a lasting impact in the lives of clients and their families Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.

Job Description Multiple opportunities available throughout Springfield, MA, East Longmeadow, MA and Manchester, CT Center and Field opportunities Join Butterfly Effects for Impactful ABA Careers in Autism Therapy Are you a passionate BCBA seeking a rewarding career where your expertise drives real, lasting change for children with autism spectrum disorder? At Butterfly Effects, we're not just another ABA therapy provider - we're a BCBA-led organization dedicated to empowering you with unmatched support, professional growth, and a family-centric approach. Led by Dr. Steve Woolf, PhD, BCBA-D (President) and Molly McGinnis, M.Ed., BCBA (Vice President of Clinical Services), we prioritize your success so you can focus on what matters; making a socially meaningful change in the lives of children and families. Why Choose Butterfly Effects for Your BCBA Career? At Butterfly Effects, you'll find more than a job, you'll find a mission. We are co-founders of the National Coalition for Access to Autism Services (NCAAS) and the Louisiana Coalition for Access to Autism Services (LCAAS), two non-profits dedicated to expanding access to ABA for all families regardless of socio-economic status. We also lead with people: our BCBAs are at the center of every decision, with unmatched support, autonomy, and opportunities to grow. What Sets Us Apart • BCBA Leadership at Every Level: BCBAs hold key roles in management and senior leadership, ensuring your voice shapes our clinical practices and company direction., • Stable Growth Opportunities: As an established ABA provider with nationwide expansion we have growth paths to Assistant Regional Director, Center director, and Regional Director., • Ethical, High-Quality Standards: As a fully accredited BHCOE organization, we uphold BACB guidelines and prioritize meaningful supervision, family involvement, and evidence-based ABA interventions over rigid quotas., • Supportive, Positive Culture: Enjoy a collaborative environment where BCBAs are heard, respected, and encouraged to contribute -, • Join our "PD Speaker Series" for internal CEU presentations led by thought leaders in the field-giving you access to experts you may otherwise only see at national conferences., • Participate in monthly clinical case reviews with all your peers and clinical leadership. We reward your expertise with a compensation package designed for financial security, wellness, and family support: • Total Compensation: Base salary $85,000 - $95,000 + quarterly performance incentives (up to $12,000 annually)., • Generous Time Off: Generous PTO, and paid holidays, • Comprehensive Health Benefits: Medical, dental, vision, life insurance, supplemental coverage, and HSA options. Invest in your ABA career with our robust support system-perfect for both seasoned BCBAs and those building experience: • Local Leadership support: Each market has locally or regionally based clinical directors available to provide guidance, collaboration, and on-the-ground support so you are never working in isolation., • Mentorship Program: New or early-career BCBAs receive personalized guidance from experienced BCBA mentors to accelerate your growth and certification requirements., • Research & Innovation: Collaborate on cutting-edge ABA research projects and present at national conferences-our team has contributed to 15+ publications in journals like Journal of Applied Behavior Analysis., • Clinical Advisory Access: Benefit from insights by renowned experts, including board-certified BCBAs and developmental specialists, through our internal committees and compassionate care teams. As a key member of our interdisciplinary ABA team, you'll lead the charge in delivering family-centered therapy for children with autism. Your daily impact includes: • Managing & Supervising Staff: Oversee RBTs and BTs to ensure consistent, high-quality ABA service delivery., • Conducting Assessments & Planning: Perform functional behavior assessments, develop individualized treatment goals, and create engaging, evidence-based intervention plans., • Family & Caregiver Training: Lead monthly sessions to empower families with ABA strategies for long-term success. Qualifications for BCBA Candidates We're seeking dedicated BCBAs who align with our mission. Must-haves include: • Master's degree in Applied Behavior Analysis (ABA), Psychology, or a related field., • Active BCBA Certification from the Behavior Analyst Certification Board (BACB)., • Strong passion for working with children and families affected by autism spectrum disorder. Who We Are: Butterfly Effects ABA Therapy Leaders Since 2005, Butterfly Effects has transformed the lives of over 15,000 families through individualized applied behavior analysis (ABA) therapy. Our butterfly logo symbolizes love, rebirth, and metamorphosis - mirroring our commitment to helping children and families thrive. If you are ready to bring your passion, expertise, and compassion to a stable team that values you as much as the families we serve, we would love to meet you. Find out more about us at and join us on our mission to foster joyous lives through compassionate ABA care. #INDBCBANE Job Posted by ApplicantPro

Job DescriptionDescription: POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Wellness Coordinator shall be responsible for developing, implementing, and sustaining all Wellness Center programming for members and youth and family activities for community participants at the Holyoke YMCA. Under the guidance of the supervisor, the Wellness Coordinator is responsible for promotion, supervision, and evaluation of the following areas: wellness center, new member orientations, small group training, personal training, and working as a team member to promote group exercise classes. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing and we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you. ESSENTIAL FUNCTIONS: • Provide leadership and direction to all facets of the Holyoke YMCA wellness center facility including staffing, schedule, programming, safety, equipment oversite and managing risk., • Communicate with supervisor, staff, members, guests, and volunteers in a clear, concise, and positive manner while using Listen First skills., • Create, develop, and lead wellness and small group training classes. Train other wellness staff/volunteers to run these programs at various times throughout the week to encourage engagement of members., • Provide personal training support services as requested and able to modify wellness activities to be inclusive of everyone’s health and wellness goals., • Provide direct service/delivery of programs (minimum of 15 to 20 hours a week). This includes being on the wellness center floor implementing wellness center and safety guidelines, providing exceptional customer service, coaching members or workout of the day and support with members’ fitness routines., • In partnership with Membership Team, manage and track 30/60/90 goals as well as new member completion of wellness orientation. Compile program statistics around this data to evaluate the effectiveness of and participation in all fitness programs., • In partnership with Community Health and Wellness Director, refer members to Chronic Disease Prevention Programs and support programming as needed., • Responsible for assuring high standards of program quality and safety in accordance with YMCA safety and risk management policies., • Motivate and engage your employees and volunteers to increase engagement and retention of members and program participants through regular staff training and meetings focused on high quality outcomes., • Build relationships by using names and initiating conversations with all members, staff, volunteers, and guests., • Understands, supports, and is committed to the YMCA cause and our role in the community as a leader in Youth Development, Healthy Living and Social Responsibility through active engagement in the Y Annual Campaign and Special Events and cause-driven programming., • Work to ensure a diverse and inclusive culture at the Y., • Follow all policies and procedures of the Y including those set forth in the employee handbook., • Complete and approve payroll for your department. Ensure program area stays within budget., • Assure your own self-development through reading, research, and conference or training attendance., • Provide optimal customer service through responsiveness to all member and community inquiries and complaints in a timely manner., • Available to work evenings and weekends as needed., • Attend regular scheduled All Staff and Management meetings., • Bachelor’s degree recommended in exercise sports science, or a related field experience in lieu of college degree., • Experience with training clients., • Excellent oral and written communication skills, • Interpersonal & coaching skills, • Supervisory Experience a plus, • CPR/First Aid Certification within 3 months, • YMCA Leader Certification within 6 months, • Ability to respond to safety and emergency situations., • Bilingual Spanish/English preferred, • 1+ year of group exercise experience preferred., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Frequently required to stand, walk, sit, use hands to manipulate objects, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk, hear, and see., • The ability to demonstrate exercises and fitness-related movements. This includes but is not limited to lifting dumbbells, pressing weight overhead, pressing weight with legs, sitting/laying on the floor, standing, jumping, and running., • The ability to hear and speak to be heard by class participants., • Ability to lift equipment weighing up to 50 pounds.

Job Description The Director of IT Services serves as the leader of the infrastructure and service management divisions of the technology department within a growing and innovative Community Health Center. This role includes responsibility for managing day-to-day help desk operations, participating in and ensuring delivery of IT projects, implementation of IT Service Management (ITSM) best practices and standard operating procedures, and ensuring seamless function of critical IT infrastructure. This newly developed position at Caring Health Center is responsible for the technology infrastructure (network, servers, systems and their usability) and ensures best in class IT Service Management delivery for approximately 400 end users. Through internal staff members and managed service providers, the Infrastructure Operations, Service and Project Manager ensures the performance and integrity of existing servers, network infrastructure, telephony and end user hardware while planning and delivering on continuous improvements, upgrades, enhancements and ensuring continuity of mission critical infrastructure, systems, applications and end point device usability. This role is expected to not only oversee the technology infrastructure and service management, but be particularly adept at project management and delivery, with responsibility to deliver on multiple, concurrent, mission critical projects at any given time utilizing both internal and outsourced resources. Minimum Requirements: • Bachelor’s degree or equivalent and relevant industry-specific certifications are required. Relevant certifications for this role are project management (PMP), ITIL, ITSM, etc., • Project Management certification and/or a proven and very strong track record in successful project execution, with a particular preference for Agile project management methodologies., • 10+ years of experience in a technology related field, • 5+ years of staff supervision or leadership, preferably within a healthcare organization and preferably with a mentor/coach leadership philosophy., • Knowledge of contracting, budgeting and managing a combination of internal and outsourced resources as part of a project team., • Demonstrated ability to create, publish, evaluate and improve on standard operating procedures, especially as it relates to IT service management, hardware life cycle management, service level agreements and identity management with a strong emphasis on ITSM and ITIL Best Practices., • Advanced knowledge of Infrastructure Technology, specifically, VMWare, Fortinet/gate, Extreme, SDWan, GSuite and/or MS 365, Cyber EDR, SOC and SIEM management and best practices for support, maintenance and quality assurance of system operation, stability and uptime., • Manages, prioritizes and delivers on projects while over-seeing the daily work of the infrastructure and help desk teams, • Responsible for research, planning, acquisition, and design of new or upgraded hardware technologies and recommended modifications as necessary, in collaboration with the CIO, • Leverages internal subject matter experts and external MSPs to manage networking, systems engineering, and cybersecurity projects as designated by the CIO; Ensures the delivery of all projects on time, within originally scoped budget and in line with KPI’s identified at the initiation and acceptance of each project, • Ensures and plans for business continuity and implements and oversees daily routines for back up, infrastructure alerts and disaster recovery/response, • Serves as a key lead, in partnership with outsourced Security Operations Center, for all cyber security EDR deployment, virus detection, breach detection and security incident responses, • Works as a liaison to the MSP for any escalated engineering request unable to be solved by internal technicians, • Implements ITSM best practices to streamline help desk and support processes, ensuring timely and consistent resolution of technical issues, • Crafts and ensures adherence to service level agreements in delivering best-in-class technical support to the organization, • For any escalated issues, provides or advises high-level technical support requiring administrative permissions and access to restricted systems, including third-party vendors and relevant external requests, • Oversees ticketing system, delegates tickets as needed, supports analysts in ticket completion as needed, and analyzes trends to improve service delivery and performance, • Together with Engineering staff, produces documentation of inventory, LAN, WAN, Server and other Infrastructure Architecture and ensures the appropriate life cycle tracking, recommending renewals, upgrades and purchases to the CIO, • Supports mission-critical infrastructure and help desk after hours as necessary, • Assists in the investigation of new technologies that will improve workflow, processing speeds, and services related to infrastructure and mission critical business systems, • Represents the organization with a positive, professional attitude when communicating with staff, patients, and visitors, • Works collaboratively with others, leads as a mentor/coach with good humor and recognition of how to help each individual team member come to work every day with a joyful and productive attitude, • Supervises and supports team members, fostering development through mentoring, training, and coaching

Job Description Join our team here at River Valley Counseling Center, Inc.! We are hiring a Clinical Support Staff for our Holyoke Outpatient Clinic! About Us: At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve. We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all. Position Summary: The Clinical Support Staff at River Valley Counseling Center (RVCC) provides essential secretarial and receptionist support to ensure the smooth daily operations of their assigned site. This role involves scheduling appointments, verifying client information and insurance, managing records, answering calls, and maintaining organized and professional public areas. The Clinical Support Staff works collaboratively with clinical teams, supports administrative tasks and special projects, and demonstrates strong communication, organizational, and technical skills while maintaining confidentiality and compliance with HIPAA and RVCC policies. Key Responsibilities: • Provide secretarial and clerical support for the effective operation of the assigned site location, • To coordinate and schedule appointments or meetings, as requested, for the professional staff, • To verify client information at the time of visit, • To organize and maintain accurate files and records and to retrieve files as necessary, • To answer phone calls promptly and courteously and to take and communicate message accurately, • To answer phone calls promptly and courteously and to take and communicate message accurately, • To accurately handle correspondence, recordkeeping, database maintenance, and release of information procedures, • To assist in the care and maintenance of office equipment and supplies and to report equipment malfunctions promptly Required: Education Level - High School Diploma or GED. Years of Experience - 6 months experience in an administrative and computerized office environment required. Skills/Abilities - Excellent verbal and written communication skills; interpersonal skills; crisis intervention skills; organizational skills; attention to detail; computer skills; good customer relations skills; knowledge of legal and ethical issues pertaining to the profession Preferred: Bilingual (English/Spanish) What We Offer: A supportive, mission-driven work environment Opportunities for professional development and continuing education Competitive benefits package Collaboration with a compassionate, multidisciplinary team The chance to make a real difference in our communities Summary of Benefits: Salary Range: $21- $21.50 Based on years of experience, level of education, specialty and licensure/certifications. Additional Compensation for advanced education for qualifying positions. Generous time off benefits for eligible positions Exclusive employee discounts Excellent and affordable insurance including health, vision, dental and pet insurance Mileage reimbursement 403b match CEU reimbursement Retention Payments offered to licensed and licensed eligible clinicians! #TherapistsOfTomorrow

Job DescriptionDescription: Position Title: Director of Real Estate Development Organization Type: Nonprofit | Focus: Affordable Housing Location: On-site | Relocation assistance available for qualified candidates Position Summary The organization is seeking a strategic and mission-aligned Director of Real Estate Development to lead and manage affordable housing projects from concept to completion. This position plays a critical role in advancing the organization’s mission to create and preserve high-quality, affordable housing for underserved communities. The ideal candidate will bring a strong background in real estate finance, affordable housing development, and cross-sector collaboration, along with a deep commitment to equitable community development. About the Organization The organization is a nonprofit committed to expanding access to affordable housing for low- to moderate-income individuals and families. Through advocacy, development, and partnerships, the organization works to build sustainable communities that promote dignity, stability, and long-term affordability. Key Responsibilities • Project Management: Lead the planning, financing, construction, and delivery of affordable housing developments, including new construction and preservation projects., • Financial Modeling & Funding: Structure and manage complex project financing using LIHTC, NMTC, HOME, CDBG, and other public/private sources., • Site Acquisition & Feasibility: Identify, evaluate, and acquire development sites; conduct feasibility studies, due diligence, and risk assessments., • Stakeholder Coordination: Collaborate with architects, contractors, legal teams, government agencies, and community stakeholders throughout the project lifecycle., • Compliance & Reporting: Ensure adherence to all regulatory and funding requirements; manage project budgets, timelines, and internal documentation to maintain compliance., • 5–7+ years of experience in affordable housing development, real estate finance, or a related field., • Demonstrated success managing multifamily affordable housing projects from pre-development to lease-up or stabilization., • Strong knowledge of housing finance mechanisms such as LIHTC, tax-exempt bonds, HUD programs, and state/local resources., • Excellent project management, analytical, and communication skills., • A strong commitment to housing equity and community-centered development., • Bachelor’s degree in Real Estate, Urban Planning, Architecture, Business, or a related field., • Minimum of 8 years of experience managing affordable housing development from concept through occupancy., • Experience working with diverse populations and underserved communities., • Prior success in securing financing and navigating municipal processes. Preferred Qualifications, • Master’s degree or relevant certifications such as HDFP (Housing Development Finance Professional) or CHDP.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days Additional Benefits: • Career Growth Opportunities, • Culturally Diverse population Work Location: Greater Springfield Area *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Assistant Senior Director of Adult Residential Substance Use Services provides program-wide leadership, oversight and support to ensure high-quality residential substance use treatment services. This role assists in supervising Program Directors, Clinical Supervisors, and designated staff while implementing evidence-based, trauma-informed, person-centered and culturally responsive clinical and residential practices. The Assistant Senior Director ensures all programmatic and clinical activities are delivered in accordance with regulatory standards, agency expectations and best practices in behavioral health and substance use treatment. The Assistant Senior Director works within the Residential Rehabilitation Services (RRS) model, promoting open communication, accountability, and collaboration among staff and residents. This role supports the Senior Director in administrative oversight, clinical development, crisis management, personnel training and program consistency across sites. The Assistant Senior Director may also deliver direct services as required to support continuity of care. Duties and Responsibilities: • To provide program-wide oversight for designated residential substance use programs under the direction of the Senior Director., • To provide individual and/or administrative supervision to program leaders, • To provide leadership and guidance to programs leaders with the support of the Senior Director or VP of BHRS, • To oversee staff development, training, performance improvement and program planning., • To meet quality benchmarks for quality service delivery (i.e. Logic model goals and COA chart reviews, monthly clinical audits), • To support development and implementation of quality assurance processes., • To oversee intake workflow with the intake team, • Responsible for ensuring quality and quantity of services delivered throughout adult residential substance use programs.Participates and supports program leaders, • in hiring, onboarding, evaluations and disciplinary processes in collaboration with the Senior Director., • Ensures adherence to treatment philosophy consistent with trauma informed, person centered and culturally responsive practices., • Evaluates program services and makes recommendations for improvement to the Senior Director., • Promotes empowerment, peer support and individual served involvement in treatment activities., • Maintains strong therapeutic rapport with individuals served, • Compiles statistical data and prepares required reports., • Assists in proposal development for new program components., • Implements job functions as required both on and off site as needs arise., • Maintains required job-related record keeping., • Monitors effectiveness in implementing job functions and program responsibilities., • Assists with oversight, written procedures, program monitoring and evaluation., • Maintains positive relations with funders, including managing licenses, certificates and contract renewals., • Acts as an inter-agency liaison to support collaborative care., • Responds effectively to change and supports staff through shifting program needs., • Knowledge of behavioral dynamics of the target population., • Knowledge of treatment approaches for substance use and co-occurring disorders., • Knowledge of state regulations and licensing procedures., • Knowledge of community resources., • Knowledge of training needs and development processes., • Demonstrates effective leadership and decision-making abilities., • Ability to manage written communications and documentation flow., • Demonstrates strong advocacy skills and ability to build working relationships with external agencies., • Demonstrates excellent supervisory and delegation skills., • Ability to organize and structure job responsibilities., • Ability to master First Aid, CPR, Defensive Driving and Fire Safety., • Demonstrates strong math, verbal and communication skills., • Displays sound judgment and crisis response skill., • Works effectively as a team leader., • Bachelor’s Degree or CADC + 2yrs experience, • Demonstrated strong communication and interpersonal skill, including conflict resolution., • Experience providing substance abuse services, • Demonstrated organizational skill, able to multi-task., • Demonstrated ability to lead through example., • Must have valid driver’s license and must meet Agency requirements for driving history records.

Job Description Join our team here at River Valley Counseling Center, Inc.! We are hiring a Clinical Support Staff for our Springfield Outpatient Clinic! About Us: At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve. We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all. Position Summary: The Clinical Support Staff at River Valley Counseling Center (RVCC) provides essential secretarial and receptionist support to ensure the smooth daily operations of their assigned site. This role involves scheduling appointments, verifying client information and insurance, managing records, answering calls, and maintaining organized and professional public areas. The Clinical Support Staff works collaboratively with clinical teams, supports administrative tasks and special projects, and demonstrates strong communication, organizational, and technical skills while maintaining confidentiality and compliance with HIPAA and RVCC policies. Key Responsibilities: • Provide secretarial and clerical support for the effective operation of the assigned site location, • To coordinate and schedule appointments or meetings, as requested, for the professional staff, • To verify client information at the time of visit, • To organize and maintain accurate files and records and to retrieve files as necessary, • To answer phone calls promptly and courteously and to take and communicate message accurately, • To answer phone calls promptly and courteously and to take and communicate message accurately, • To accurately handle correspondence, recordkeeping, database maintenance, and release of information procedures, • To assist in the care and maintenance of office equipment and supplies and to report equipment malfunctions promptly Required: Education Level - High School Diploma or GED. Years of Experience - 6 months experience in an administrative and computerized office environment required. Skills/Abilities - Excellent verbal and written communication skills; interpersonal skills; crisis intervention skills; organizational skills; attention to detail; computer skills; good customer relations skills; knowledge of legal and ethical issues pertaining to the profession Preferred: Bilingual (English/Spanish) What We Offer: A supportive, mission-driven work environment Opportunities for professional development and continuing education Competitive benefits package Collaboration with a compassionate, multidisciplinary team The chance to make a real difference in our communities Summary of Benefits: Salary Range: $21- $21.50 Based on years of experience, level of education, specialty and licensure/certifications. Additional Compensation for advanced education for qualifying positions. Generous time off benefits for eligible positions Exclusive employee discounts Excellent and affordable insurance including health, vision, dental and pet insurance Mileage reimbursement 403b match CEU reimbursement Retention Payments offered to licensed and licensed eligible clinicians! #TherapistsOfTomorrow

Job Description Director of Nursing (RN) Location: Springfield, MA Employment Type: Full-time | Exempt Reports To: Medical Director / Chief Administrative Officer About Boca Recovery Center Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Overview: Boca Recovery Center is seeking an experienced and compassionate Director of Nursing (RN) to oversee our medical services within a behavioral healthcare setting. This role is responsible for ensuring the highest standard of care, maintaining regulatory compliance, and managing infection control protocols. The ideal candidate is a strong leader with a background in residential detox and the ability to manage a dynamic clinical team. Key Responsibilities: • Oversee and coordinate all medical care for clients in accordance with best practices and agency standards., • Supervise nursing staff (RNs, LPNs, CMAs, CNAs), providing leadership, mentorship, and performance oversight., • Serve as the Infection Control Designee, responsible for tracking infections, reporting incidents, and staff training., • Ensure timely, thorough, and accurate clinical documentation per state, federal, and insurance guidelines., • Collaborate closely with the Director of Operations and Clinical Director to support integrated care., • Lead weekly and as-needed meetings with medical and clinical staff to review patient care and team updates., • Participate in audits, quality assurance, and compliance initiatives to meet Joint Commission and other accrediting body standards., • Develop and implement policies and procedures related to nursing care, infection control, and emergency preparedness., • Engage with patients, family members, and interdisciplinary teams to promote transparency and quality care., • Education: RN degree from an accredited nursing program., • Experience: Minimum 2–3 years in a Director of Nursing or nursing leadership role. Residential detox experience required., • Licensure: Active and unrestricted RN license in the state of Massachusetts., • Knowledge of: ASAM criteria, The Joint Commission, DEA, and SAMHSA OTP regulations. Skills & Abilities: • Strong leadership, organizational, and time-management skills., • Proven ability to supervise and manage multidisciplinary clinical teams., • Skilled in prioritizing and managing multiple clinical and administrative tasks., • Proficient in EMR documentation and healthcare compliance., • Experience in infection control surveillance and education., • Clear and effective communicator across all levels of staff and client interaction., • Ability to work independently while maintaining a team-oriented approach. Additional Requirements: • Must pass local and national background checks., • Must be comfortable working with adults in a behavioral health and detox setting., • Physical ability to perform tasks such as lifting, standing, and walking for extended periods. Work Environment: • Primarily indoor, temperature-controlled setting., • May involve moderate lifting (20–50 lbs), and routine use of computers, phones, and medical equipment., • Exposure to infectious diseases and other common healthcare environment hazards. EEO Statement: Boca Recovery Center is an Equal Opportunity Employer. We value diversity and encourage individuals of all backgrounds to apply. Learn more about your rights as an applicant under the law: EEO is the Law Poster Benefits Boca Recovery Center offers a comprehensive benefits package, including: • Health Insurance, • Retirement Plans, • Disability Coverage, • Paid Time Off

Job DescriptionAbout MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the Division of Supportive Housing (DSH) MHA’s Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness. Many of the people we serve are also navigating challenges related to substance use, incarceration, or trauma. DSH programs are designed to support long-term stability and help individuals successfully transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower each individual to build a foundation for recovery, self-sufficiency, and a better quality of life. Position Summary The Reach/HHG Team Program Supervisor is responsible for overseeing outreach, assessment, and engagement efforts for individuals experiencing or at risk of homelessness. This position supervises a team that includes case managers, a housing specialist, and an administrative assistant, and plays a key role in managing program logistics, including eligibility screenings, waitlist oversight, and budgeting. The Supervisor ensures effective collaboration with internal and external partners to support safe, affordable, and sustainable housing placements for participants. This position is expected to uphold MHA’s core values of Respect, Integrity, and Compassion, and ensure compliance with agency policies, program standards, and applicable regulations. Pay Rate: $53,000 annually Open Shift: Monday through Friday 9am-5pm (40h), some flexibility required Key Responsibilities • Supervise and support a multidisciplinary team (case managers, housing specialist, and administrative assistant), including assigning duties, evaluations, and professional development., • Lead outreach and engagement with individuals experiencing homelessness using trauma-informed, person-centered practices., • Develop eligibility screening tools and manage the program waitlist, ensuring transparency, accuracy, and timely communication., • Collaborate with case managers to assess participant needs, goals, and barriers, and guide individualized service planning., • Direct staff in assisting participants to secure and maintain safe, affordable housing in the community of their choice., • Monitor participant progress to ensure high-quality, person-centered services aligned with program goals., • Oversee program budget expenditures and ensure compliance with funding requirements, agency policies, and documentation standards., • Collaborate with the Program Director, agency leadership, and community partners while responding to crises and promoting a supportive, inclusive work environment aligned with MHA’s mission and values. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements • Valid driver’s license, sufficient automobile insurance, acceptable driving record, and a reliable vehicle., • Ability to work independently, manage time effectively, prioritize tasks, take initiative, and collaborate within a team., • High school diploma or equivalent (GED) required; Bachelor’s Degree preferred., • Previous supervisory experience required., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403B, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Long Term Disability, • $53,000 annually

Job DescriptionJob Title: Clinical Supervisor Program/Department: Family Engagement Program (FEP) Western Region Position Type: Exempt, 32 hours/ week – Hybrid Position (remote and on-site) Location: Springfield Reports to: Director of Family Engagement Programs About IHR: The Institute for Health and Recovery (IHR) is a statewide service, research, policy, program development and capacity building agency. IHR designs its services based on an understanding of the impact of trauma. IHR’s CARF accredited treatment programs provide holistic interventions for hard to reach and high-risk individuals and families. IHR’s mission, since our founding in 1990, has been to develop and support a comprehensive continuum of care for families, individuals, youth, and pregnant and parenting people affected by alcohol, tobacco, and other drug use, violence/trauma, mental health challenges and other health issues, while advancing principles of health equity and social justice. Our work is focused on addressing and eradicating inequities in our health care, economic, and justice systems, especially as they disproportionately affect women and people of color. We are committed to providing services and creating communities that mitigate the effects of substance use, mental illness, and trauma. Summary Statement: The Clinical Supervisor for Family Engagement Program will support IHR’s mission to develop a comprehensive continuum of care for women, families, individuals, youth and pregnant and parenting women affected by alcohol, tobacco/nicotine, and other drug use, violence/trauma, mental health challenges and other health issues by overseeing service implementation, including training in delivery of evidence-based practices and provision of intensive home- and community-based therapeutic and case management services. Essential Responsibilities: • Provide supervision to clinicians who are providing home-based FEP services, including a minimum of bi-weekly individual supervision, and support Director of Family Engagement Programs as needed in facilitation of FEP regional team meetings., • Work with Director of Family Engagement Programs and IHR Intake Specialist on maintaining full caseloads, managing referrals and client assignments for all staff in the region, including reaching out to DCF area offices and Family Networks representatives when openings are available., • Work with Director of Family Engagement Programs to maintain updated license and required certifications., • Maintain ongoing and regular communication with lead and DCF area office contacts., • Attend all relevant DCF and Family Networks meetings and support Director of Family Engagement Programs in leadership of these meetings as needed., • Provide ongoing training and technical assistance on the implementation of evidence-based practices used in the program., • Maintain electronic health records documentation for supervisory position and ensure clinicians adhere to agency policies and procedures, including licensing regulations and accreditation standards., • Maintain centralized caseload data for all FEP referrals and open cases, • Maintain supervision documentation within SharePoint., • Assist in development of program reports and contract management responsibilities including compliance with performance standards, achievement of service goals and objectives, and adherence to timelines., • Attend all program and agency meetings as determined, including FEP statewide, case consultation, etc., • Meet regularly with the supervisor for clinical and administrative supervision., • Ensure use of DCF’s Virtual Gateway per DCF requirements., • Provide supervisory coverage for other clinical supervisors, including facilitation of case conferences, as needed, • Recruit, hire, and train new FEP Western region staff as needed based on referral demand., • Work with Director of Family Engagement Programs and Director of Recovery to implement all aspects of FEP and Peer Engagement and Recovery Support (PEERS) services across MA, including hiring peer recovery specialists, and working with the full team to integrate peer recovery support within the existing FEP model., • Provide individual and group clinical/ administrative supervision to Peer Recovery Specialists., • FES Assist families to identify and access community treatment, support and other resources., • Work closely in collaboration with DCF professionals involved with the family., • Use cloud-based systems for communication with IHR’s site office, including shared calendars, timesheets, and supervisor check-ins., • Attend team and agency staff meetings. Qualifications/Requirements:, • Advanced degree in social work, counseling, psychology or related field required; independent clinical license (LICSW, LMHC) required., • Bi-lingual/bi-cultural (Spanish/English) candidates strongly encouraged to apply., • Previous clinical experience in the fields of substance use, co-occurring mental health and trauma issues required., • Previous clinical experience either within the child welfare system or as a collateral provider., • Experience providing home-based services, community outreach and case management., • Familiar with community-based resources especially in the Western region of MA., • Strong clinical and supervision skills – experience supervising bachelors and masters-level clinicians., • Strong administrative organization and ability to maintain complete and accurate electronic health records., • Ability to work effectively with diverse cultural groups., • Good organizational and communication skills, both oral and written., • Self-starter with ability to work independently.Other Requirements: (If Applicable), • Valid driver’s license, good driving record, and regular access to a reliable vehicle., • Leadership and team guidance, • Coaching, mentoring, and professional development, • Cross-functional collaboration and teamwork, • Strategic planning and program development, • Project management and presentation skill, • Recruitment, hiring, and team management, • Workforce growth and skill development, • Clear and effective communication, • Strong organizational skills, • Ability to work effectively in teams, • Self-motivated and independent, • Problem-solving skills, • Adaptability and flexibility, • Commitment to ongoing development and learning IHR seeks to create welcoming, inclusive and accessible environments for our staff and the people we serve. We welcome and celebrate the diverse social identities of our staff. We recognize the importance of having staff who reflect the identities of the diverse communities that we serve, and we make efforts to hire from within these communities. We are proud to offer an inclusive, recovery friendly, and supportive work environment, and we welcome, and value lived experience of recovery.

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