RECEPTIONIST - PRIMARY CARE PRACTICE
hace 2 días
Beverly Hills
Job Description Thriving Primary Care Practice in Beverly Hills is searching for an experienced medical office receptionist to join our team. To begin, the first responsibility or duty is to enjoy your job. Being dedicated to your responsibilities knowing your role is vital in the daily operations of our office. Taking pride in what you do and doing so in a manner that is recognized by other staff and more importantly by patients is encouraged and creates an enjoyable work environment for all. Medical Receptionist Job Responsibilities: • Serves patients by greeting, scheduling appointments, and maintaining medical records and accounts., • Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries., • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone., • Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays., • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area., • Ensures availability of treatment information by filing and retrieving patient records., • Maintains patient accounts by obtaining, recording, and updating personal and financial information., • Obtains revenue by recording and updating financial information, recording and collecting patient charges, • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information., • Maintains operations by following policies and procedures, reporting needed changes., • Multi-tasking, • Flexibility, • Telephone skills, • Customer service, • Time management, • Organization, • Attention to detail, • Scheduling, • Word processing, • Professionalism