Receptionist Position
16 days ago
Los Angeles
Job DescriptionBenefits: • Bonus based on performance, • Employee discounts Position Overview: The Front Desk Receptionist position plays a critical role in the success of the practice.The person in this position must maintain a positive attitude and allow the patient to feel their smile even in phone or written conversations. The ideal candidate will possess exceptional communication skills, exude positivity, and thrive in a fast-paced environment. Experience in a chiropractic or healthcare clinic or similar setting is preferred. Responsibilities: • Greet everyone with a smile and an enthusiastic verbal greeting., • Answer phones, return voicemails and screen calls for Practitioners., • Check patients in and out of the practice. Checking out patients includes scheduling future appointments and collecting payment., • Checking in New Patients ensuring that all necessary items are collected upon check in: New Patient Intake forms, copy of DL and Insurance Card, a credit card to be stored in our system for payments., • Getting vitals (Height, weight, blood pressure, pulse, etc.) on all new patients., • Assisting the providers with patients. Getting patients on the roller table, putting e-stim on them etc., • Verifying new patients insurance information and creating files., • Monitor various patient communication sites such as Classpass, Dear Doc, Zocdoc and others to respond to new appointment requests promptly when a request is made., • Call patients to confirm upcoming appointments., • Call patients to check on how they are feeling following appointments., • Create new sales opportunities by promoting all services the practice has to offer to all patients you come in contact with.Qualifications:, • Excellent customer service skills., • Effective and clear communication skills, both written and verbal., • Strong organization skills. Maintains a neat and organized workspace and adheres to HIPPA compliance policies., • Attention to detail., • Remaining calm under pressure and the ability to multi-task and handle multiple calls at once., • Proficient computer skills.Education and Experience:, • Medical office experience preferred., • Prior experience in a customer-facing position, preferably as a receptionist., • High School degree or the equivalent.Physical Requirements:, • Prolonged periods of sitting., • Must be able to lift up to 15 pounds at times., • Must have the ability to see up close with or without vision correction., • Must possess the ability to communicate and comprehend information.Benefits Opportunity to participate with the company Blue Shield health plan, 100% coverage primary care, urgent care, telemedicine, and generic medication, Cal Savers retirement plan, 40 hours of sick pay 1 week vacation accumulates after 1 year, 2 weeks vacation accumulates after 2 years, employee discounts, production bonuses. If you would like to expedite the interview process please call 213-364-9532 and ask for Viviane and let her know the position you are applying for.