Mail Services Manager
hace 6 días
Saint Louis
Job DescriptionJoin the BrightKey team as a Mail Services Manager. The Mail Services Manager is responsible for overseeing daily operations of the corporate mailroom and front office support functions in a large corporate environment. This position manages a team of 4–6 employees who handle mail distribution, shipping/receiving, receptionist coverage, and general administrative support. The ideal candidate will be a hands-on leader with strong organizational, communication, and multitasking skills who can balance management responsibilities with day-to-day operational work. Compensation & Benefits: • Salary Range: $55,000 - $65,000 annually, • Company offers Medical, Dental, Vision and additional insurance options, • Participation in company 401k program, • Paid holidays and paid time offLocation & Hours:, • On-site in Clayton, MO, • Monday through Friday (first shift/full-time), • 3–5 years of experience in mailroom, facilities, or office services management., • Experience working in a mailroom, including sorting, screening, and metering mail and packages., • Prior supervisory or team leadership experience required., • Experience in a large corporate or multi-department office environment preferred., • Excellent customer service skills and the ability to work with a high degree of professionalism.Additional Requirements for the Position:, • Strong leadership and communication skills, • Excellent organizational and time management abilities, • Proficiency with office and mailroom technologies (postage meters, tracking systems, Microsoft Excel and Outlook), • Retail and/or POS (point of sale) experience is preferred but not required Team Leadership • Supervise and support a team of mailroom, reception, and administrative staff., • Provide training, coaching, and performance feedback to ensure high-quality service delivery., • Schedule and assign daily tasks to ensure coverage and workflow efficiency., • Oversee all incoming and outgoing mail, packages, and courier deliveries., • Ensure timely sorting, distribution, and delivery of mail throughout the corporate office., • Manage relationships with postal and delivery vendors (e.g., USPS, FedEx, UPS)., • Manage front desk operations, including receptionist coverage and visitor management., • Coordinate office administrative tasks, such as meeting room logistics, document handling, and general clerical support., • Develop and maintain mailroom and front office procedures to ensure consistency and accuracy., • Identify opportunities to improve efficiency and service quality through process or technology enhancements., • Assist with mail sorting, deliveries, and special projects during peak periods or staff shortages., • Provide backup coverage for reception or administrative tasks when necessary., • Oversee and manage operations of the company store. Offer of employment is contingent upon completing a background investigation. BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status. ESM-103125 Mail Services Manager Powered by JazzHR U8dRv03XJj