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Job Description Responsibilities: • Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk., • Supervising the DC Service Desk team., • Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved)., • Scheduling the firm’s Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment., • Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support., • Providing career development guidance to staff and recommending training paths., • Performing administrative duties related to the processing of all leave requests, timecards, and annual reviews in a timely manner., • Identifying, recommending, and documenting procedures and processing improvements related to IT service delivery and problem resolution., • Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues., • Reviewing, editing, and maintaining support services knowledge database., • Providing feedback to the Training Manager to ensure training programs meet the needs of the firm’s end users., • Supervising planning and management of location specific projects; i.e., laptop replacement., • Four year college degree required, • 6+ years experience in providing end-user support; 3+ years supervisory experience in a Help Desk or Service Desk environment., • Knowledge and experience with law firm specific applications is required., • Previous employment in a law firm or legal department is preferred., • Extensive experience in computer and mobile device Operating systems, Application Software, Computer Hardware, Remote Access and Network connectivity. The anticipated base salary for this position is $110,000 to $130,000

Job DescriptionSolutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities’ most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Position Overview The MCICOM G7 Digital Engagement Specialist will assist the COMSTRAT branch with the successful execution of the COMSTRAT program, ensuring that MCICOM communicates to inform key stakeholders to maximize operational success. The Digital Engagement Specialist will support engagement of key audiences for DC I&L and MCICOM via the G7 and COMMSTRAT director through face-to-face outreach or via designated owned and earned media as required. Essential Job Function • Develop engagement strategies for key audiences., • Support engagements via the MCICOM COMMSTRAT director., • Prepare MCICOM personnel for owned and earned media interviews (e.g. live/taped, remote/studio, face-to-face)., • Support press/news media events., • Escort media as required., • Draft messages and responses for responses to media queries., • Draft press releases and public statements in support of events and incident response., • Identify misinformation and disinformation and make recommendations to effectively steer the MCICOM narrative back toward objectives., • Manage MCICOM digital communication platforms to include the website and social media in support of the MCICOM COMMSTRAT director., • Research, plan, implement, and assess digital communication plans in support of MCICOM objectives., • Synchronize and coordinate execution of MCICOM communication with key audiences and networks., • Support execution of MCICOM community engagement events., • Provide COMMSTRAT counsel throughout command assessment., • Bachelor’s Degree and at least ten (10) years of specialized experience or a Master’s Degree and at least four (4) years of specialized experience., • Experience as any of the following: Social Media Specialist, Engagements Specialist Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.STI-TEC is an equal opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at 1+918.583.9900.

Job Description JOB SUMMARY: This entry level position reports directly to the Vice President of Sales. The Junior Account Executive will be responsible for identifying and attaining new advertisers and sponsors for AFA products which may include but are not limited to Air and Space Forces Magazine (print and digital) display advertising on Airandspaceforces.com, newsletters, content marketing, thought leadership programs, and event sponsorships for AFA self-produced events through the sale of integrated marketing programs. This position assists the Vice President of Sales in the research and execution of sales programs while performing a broad range of sales-related duties for the greater Sales team. ESSENTIAL FUNCTIONS: Build and Manage New Business Pipeline: 40% • Build and maintain an active sales pipeline for all assigned programs within AFA product line which may include but are not limited to advertising, media, and event sponsorship, • Conducts daily dedicated outreach to warm leads and cold calls based upon assignment, • Prospect within designated areas of focus as assigned by the Vice President of Sales, • Convert leads from assigned list of existing AFA Corporate members into active AFA Advertisers / Sponsors., • Meet or exceed aggressive new business sales targets, • Conduct outreach and relationship-building with external stakeholders to secure sales contracts, sponsorships, and general support and awareness of AFA., • Manages existing relationships with advertisers while growing YOY investment, • Promote AFA product line through use of media kit, prospecti, and customized sales and marketing collateral., • Build comprehensive integrated marketing proposals to present to clients ranging from junior level to senior agency buyers., • Host virtual and in-person presentations, • Attends consumer, trade, and other industry events to solicit new sponsors, • Forecast, track and report on sales performance, • Curate sales forecasts and other related data for internal presentations, • Create, modify, edit, draft or proofread outbound sales and marketing collateral, • Enters and maintains sales leads into sales contact database / CRM, • Demonstrated ability to creatively problem solve revenue generating solutions/products/strategies to answer client business challenges, • Collaboration, negotiation, and customer service skills, • Ability to effectively collaborate with internal partner teams while being independent in managing your business, • Ability to work in a team environment, focusing on the overall success of the sales department, • Positive, problem-solving attitude, • Ability to thrive in a rapidly changing organization, highly motivated, entrepreneurial, and energetic, • Highly organized and motivated self-starter, • Excellent verbal and written communications, negotiation, and consultative selling skills., • Standard office computer skills (Word, PowerPoint, Excel), • Ability to analyze current market trends, research appropriate business opportunities, and follow through on leads, • Ability to adjust sales efforts as the market demands, • Must be a strategic thinker, self-motivated, task, detail and deadline oriented, • Able to work efficiently in a fast-paced environment, • Must possess exceptional customer relations skills and telephone etiquette, • Strong organizational skills and ability to consistently attend to details and meet deadlines. Education and Experience Required: • Bachelors’ degree in marketing, PR, communications, business, hospitality management or a related field, or equivalent work experience., • Experience selling a comprehensive product line to include media and events, • Canva design program AFA has a generous employee benefits package in addition to cash compensation. Our hiring range for this role is $63,760-$79,080. More experienced candidates are invited to apply and you are encouraged to add your salary requirements in answer to our application. Thank you for your interest in AFA, we look forward to learning more about you. WORKING CONDITIONS: • Works hybrid schedule consisting of both remote work and onsite work at AFA’s headquarters in Arlington, VA., • Office hours are 8:30 a.m. to 5:00 p.m. Monday to Friday, subject to modification based on the needs of each program or site., • Operates in a professional office environment with travel to local offices, community partners, and events., • Routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines., • The position requires sedentary work (sitting most of the time with no adverse environmental exposure) and occasional exertion of up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The position also includes the following physical requirements:, • Movement. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., • The employee in this position needs to be able to operate a computer and other office productivity machinery such as a copy machine and printer.

Job DescriptionChief Sales Officer (IT Services, Consulting) - Public Sector Job Overview We are seeking an experienced and dynamic Chief Sales Officer (CSO) work closely with the CEO and EVP to lead our clients sales efforts in the public sector for their IT services and consulting business. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry. Key Details • Position: Full-time, • Location: Remote (US-only), • Experience Required: 10-25 years, • Industry: IT Services, Consulting, • Focus: Public Sector, • Package: $300k base + EBIDTA Bonus + Commission About our Client Our client, who is PE backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profit organizations to deliver cutting-edge technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500. Role Description As the Chief Sales Officer, you will be responsible for developing and executing our clients sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and work closely with other executive team members to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction. Key Responsibilities • Develop and implement a comprehensive sales strategy for the public sector market, focusing on IT services and consulting solutions., • Set and achieve ambitious sales targets, consistently driving year-over-year growth in revenue and market share., • Lead, mentor, and motivate a high-performing sales team, ensuring they have the tools, knowledge, and support to succeed., • Establish and maintain strong relationships with key decision-makers in government agencies, educational institutions, and non-profit organizations., • Collaborate with the marketing team to develop effective sales collateral, proposals, and presentations tailored to the public sector audience., • Work closely with the product development and delivery teams to ensure alignment between client needs and our clients service offerings., • Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine our clients sales approach., • Oversee the entire sales process, from lead generation to contract negotiation and closure., • Develop and manage strategic partnerships with technology vendors, system integrators, and other relevant stakeholders in the public sector ecosystem., • Represent the company at industry events, conferences, and high-level client meetings., • Provide regular reports and insights to the executive team on sales performance, market dynamics, and growth opportunities., • Ensure compliance with all relevant public sector procurement regulations and ethical guidelines., • Collaborate with the finance team to develop accurate sales forecasts and manage the sales budget effectively., • Stay informed about emerging technologies and industry trends to position our client as a thought leader in the public sector IT services market. Qualifications • Bachelor's degree in Business Administration, Computer Science, or a related field; MBA preferred., • 10-25 years of progressive sales experience in the IT services and consulting industry, with a strong focus on the public sector., • Proven track record of consistently meeting or exceeding salesThis is an exceptional opportunity to take up an influential position in an already successful, and growing, IT services organization. For more details, please contact Josh Dixon (YCG) for further details, or submit your application today.Chief Sales Officer (IT Services, Consulting) - Public Sector

Job Description Location: Bethesda, MD Required Clearance: Public Trust Onsite: Hybrid Work (Minimum 4 Day Onsite - minimum) Job Title: Desktop Technician, Senior Job Summary: We are seeking a highly skilled and customer-focused Desktop Technician, Senior to provide advanced end-user deskside and remote support for a dynamic enterprise environment supporting Client users. In this role, you will deliver expert troubleshooting and “how-to” assistance across Windows and Apple platforms, support network connectivity and collaboration tools, maintain secure and compliant endpoints, and contribute to IT lifecycle and mobility programs. This position requires strong technical depth, excellent communication skills, and the ability to support a diverse user population—ranging from everyday office staff to senior leadership—while maintaining high customer satisfaction and meeting service level objectives. Key Responsibilities End-User Deskside & Remote Support • Provide Tier 2/3 troubleshooting and technical assistance for hardware, software, operating systems, peripherals, and user applications, both on-site and via remote support tools., • Support and troubleshoot Microsoft Windows and Apple macOS environments, including system configuration, performance issues, and end-user guidance., • Provide expert assistance for Apple iOS devices (iPhone/iPad) including setup, troubleshooting, enrollment, and “how-to” questions., • Support and troubleshoot wired, wireless, and VPN connectivity issues across supported devices., • Use incident logging systems such as ServiceNow (preferred), Remedy, or Cherwell to document work, track incidents/requests, and ensure timely resolution., • Escalate issues that cannot be resolved at the service desk to other service providers; provide oversight and follow-up to ensure hand-offs are successful through closure., • Maintain working knowledge of IT Service Management (ITSM) practices, customer service standards, and Service Level Agreements (SLAs)., • Diagnose and remediate security vulnerabilities and support incident response activities as directed, ensuring alignment with NIH/Client security requirements., • Support Active Directory administration, endpoint management practices, security compliance checks, encryption requirements, imaging, and device configuration baselines., • Support and coordinate device lifecycle activities including build/deploy, reimaging, upgrades, refreshes, sanitization, and surplus processes., • Update and maintain accurate asset records within the Client Asset Management System (AMS), including device ownership changes, returns, and surplus actions., • Assist with lifecycle planning and execution to ensure systems remain within end-of-life/end-of-service timelines and comply with policies., • Provide support for Client government-furnished mobile devices and foreign travel loaners., • Assist with enrollment into NIH’s Mobile Device Management (MDM) system and ensure secure access to NIH resources., • Support NIH collaboration tools including Microsoft Teams, SharePoint, OneDrive, NIH Box, and Cisco WebEx., • Provide end-user and guest support for conference room and audio/video meeting solutions, including troubleshooting devices, connectivity, and conferencing systems., • Perform routine testing of conference room systems, coordinate vendor support when needed, and assist with high-visibility events and meetings., • Develop and maintain clear technical documentation, standard operating procedures (SOPs), user guides, tip sheets, and FAQs., • Create training materials and provide training to users with varying skill levels., • Host effective virtual meetings and presentations using collaboration tools (video calls, file sharing, whiteboarding). Education • Minimum of five (5) years of experience providing end-user IT support including troubleshooting:, • Hardware and peripherals, • Windows and macOS operating systems, • Imaging and configuration management, • Network connectivity and VPN, • Software applications and endpoint management, • Security compliance and vulnerability remediation, • Active Directory administration, • Demonstrated ability to provide remote support via phone/email and remote tools (e.g., Bomgar, Microsoft Remote Desktop Services)., • Strong experience supporting Microsoft Office 365 including: Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, Teams, Skype, Zoom, etc., • CompTIA A+, • Apple Certified Support Professional (ACSP), • Experience with ServiceNow or similar ITSM ticketing platforms., • One or more of the following certifications:, • CompTIA Security+, • Microsoft Office Specialist (Office 2016 / Office 365 / Office 2019), • Apple Certified macOS Technician (ACMT), • Apple Certified iOS Technician (ACiT), • Jamf Pro Certified Tech, • HDI-CSR / HDI-SCA / HDI-DAST / HDI-TSPS, • Or other industry-recognized certifications relevant to enterprise end-user support, • Experience supporting conference room AV solutions, virtual events, and executive-level meeting support. Core Competencies • Exceptional customer service and communication skills, • Strong troubleshooting and problem-solving ability, • Ability to work independently and prioritize effectively under pressure, • High attention to detail and documentation quality, • Collaborative mindset and ability to work with multiple teams/service providers The projected compensation range for this position is $66,900.00 to $81,800.00 per year benchmarked in the Washington, D.C. metropolitan area. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at . Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Job Description Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Knowledge Manager / IT Policy Specialist for an exciting opportunity located in Washington DC. Job Description and Responsibilities ESM is looking for a full-time Knowledge Manager / IT Policy Specialist who demonstrates the following capabilities and satisfies the Minimum Qualifications, Clearance, and Certification requirements. Employees will provide general assistance, advice, and support to the DOC Office of the Chief Information Officer (OCIO), Senior Advisor. The technical support services may include, but are not limited to: • Referencing existing departmental policies, guidance and processes., • Creating required policies, guidance, processes, and training materials for use in the DOC CUI Program., • Developing and providing role-appropriate CUI training to DOC personnel and contractors, as required., • Conducting periodic inspections and review of security controls for safeguarding CUI materials in both physical and electronic form., • Maintaining a mechanism to manage and track corrective plans of actions and milestones; and,, • Oversight: The Contractor shall coordinate with the National Archives and Records Administration (NARA), DOC Chief Information Council, DOC Office of Security, DOC Chief Privacy Officer, and DOC Records Managers as they work to implement DOC CUI actions to ensure compliance with the Order., • FOIA: The Contractor shall execute support tasks defined by the TM to engage collaboration with DOC Freedom of Information Act (FOIA) personnel, hence promoting FOIA process coordination, while ensuring that information designated as CUI does not have adverse bearing on FOIA requests or determinations, as the CUI program makes no changes to the FOIA process., • Minimum of three (3) years of experience providing CUI program support to an Executive Branch Department/Agency or Defense Industrial Base partner, • Familiar with Executive Order 13556 "Controlled Unclassified Information" (the Order), which establishes a program for managing all unclassified information in the Executive branch that requires safeguarding or dissemination controls pursuant to and consistent with applicable law, regulations, and government-wide policies., • Excellent team skills, must be thorough, must have excellent communications skills, written and verbal., • Demonstrate initiative and be results oriented with flexibility and tenacity, • Demonstrate the ability to continuously adjust priorities to reflect changing circumstances, • Ability to work in a dynamic cross-organizational team environment, • Strong dedication to provide quality customer service, • Effective problem-solving skills and inherent decision-making ability, • Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue, • Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager Desired KSA • Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations, • Candidate must communicate effectively with team members, team lead, management, and government customer, • Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Minimum Training, Education, and Certifications • BS/BA degree in related area (or equivalent) Minimum Clearance • Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus., • Physical demands associated with this position may include extensive walking (including stairs) throughout offices and between buildings, standing and lifting up to 25 lbs (to support training activities). May require use of personal or Government vehicle to drive to local and/or remote office locations. Additional Requirements • Other duties as assigned ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.

Job Description ABOUT ULI: The Urban Land Institute (ULI) is a 501(c)(3) nonprofit research and education organization supported by its members. Founded in 1936, the Institute has more than 48,000 members worldwide, representing the spectrum of land use and real estate development disciplines across private enterprise and public service. As the preeminent multidisciplinary real estate forum, ULI facilitates the open exchange of ideas, information, and experience among local, regional, national, and international industry leaders and policymakers dedicated to creating better places. The mission of ULI is to shape the future of the built environment for transformative impact in communities worldwide. ABOUT THE TEAM: The Global Customer Service Operations team strives to provide a world class global and multi-channel customer service solution for all ULI members, prospects, customers, and staff. POSITION SUMMARY: At ULI, Customer Service Associates are the first point of contact for ULI members and non-member customers to provide information about ULI services, programming, and events. Associates resolve any challenges that members may face with accuracy and efficiency. The responsibility of the Associate, Customer Service Operations is to provide tier-two service in the region, including response via email and phone; and acting as an escalation point for the Americas Contact Center. This role primarily provides support to individual and group membership programs. The Customer Service Associate is to ensure excellent service standards are maintained by responding expeditiously and efficiently to customer inquiries with the goal of maintaining the Institute’s high customer satisfaction rating. This position is integral in ensuring that ULI accomplishes its strategic goals relative to member engagement. The Associate must have proficiency for working in databases, thrive in a fast-paced environment, strong communications skills (verbal and written), good process execution skills, able to recommend efficiencies and process improvement; and has a strong service-oriented work ethos. They must also be comfortable working as part of a global shared-service structure with remote colleagues and support local stakeholders' service requirements while fully executing assigned duties. ESSENTIAL RESPONSIBILITIES: • Individual and Group Membership Processing and Support, • Creates, updates, renews, and cancels ULI memberships., • Manages and creates complex invoices via CRM and processes all payments., • Serves as Public Agency and University Connections membership processing SME., • Resolves complex membership payment issues., • Handles comp membership/registration lists for special programs., • Supports lockbox batch processing., • Quality Control reports, • Monthly renewal package QCs., • Weekly AR QCs., • Miscellaneous data management QC., • AR membership invoice management, • Tracks open Public Agency invoices, communicates regarding overdue payments., • Tracks partial payment invoices., • Handles unidentified credits in CRM: transfers credits to invoices, matches credits to invoices in CRM., • Contact Center Tier 2 requests, • Responds to escalated requests., • Responds to requests requiring staff management., • Processes membership cancelation requests., • Event Set-up/Registration Operations, • Supports District Council event set-up/registration in CRM, • Travels to provide onsite support for Fall and Spring Meeting registration operations and District Council/HQ/Regional events as needed., • Department Operations Support, • Provides support to the Vice President and processes department invoices., • Creates and updates customer profile information/demographics in the database., • Assists in invoicing and issuing receipts upon internal and external requests., • Processes credit card refunds., • Participates in global customer service training sessions and calls., • Supports overflow customer service tasks during peak periods in ULI Asia Pacific and Europe as part of the global team., • Participates in User Acceptance Testing as needed for customer support platforms., • Reports errors/bugs from all customer support databases and member interface platforms., • Strong customer service orientation, • Proficiency working in CRM/database environments, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Professional written and verbal communication skills, • Ability to work independently while collaborating across teams, • Familiarity with nonprofit organizations or membership organizations, • The Urban Land Institute (ULI) is committed to shaping the future of the built environment for transformative impact in communities worldwide, and we embrace our core values of integrity, collaboration, inclusion, and excellence in service to our members. In alignment with the Board of Directors’ strong commitment to in-person collaboration, our roles require regular on-site presence to foster teamwork, innovation, and organizational effectiveness. ULI’s primary workplace remains its offices, where in-person collaboration supports our mission and service to members., • Occasional national travel (2-4 times/year). ULI offers a comprehensive benefits package including health, dental, and life insurance; generous vacation leave; and a retirement plan with employer match. APPLICATION INSTRUCTIONS: To apply, please follow the link. Please submit a résumé and a letter of interest/cover letter. ULI is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/creed, sex, national origin, disability, genetic information, pregnancy, veteran or active military status, non-citizenship or citizenship status, arrest or conviction record, credit history, salary history, caregiver status, sexual orientation, gender identity, marital or partnership status, familial status, unemployment status, status as a victim of domestic violence or sexual violence, or any other status protected by applicable law. EOE/m/f/d/v. No relocation reimbursement is offered at this time.

Job Description Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier I and Tier II information technology related help desk duties through phone and email support. Provide support for members of USPTO in carrying out the agency’s mission, including working on proprietary software and systems. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes., • Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and resolution., • Maintain and troubleshoot business line applications which could include remote installation or redeployment of software., • Install and maintain the following products, as directed: Cisco AnyConnect, Cisco WebEx, Microsoft including Office, Bit Locker, etc., • Provide technical support over the phone and/or via email., • Implement solutions based on client needs, such as ensuring that all hardware and software work properly is installed or deleted as needed., • Troubleshoot client computer equipment, ensuring it runs correctly, and recovers any lost or accidentally deleted data when/if possible., • Meet customer needs and ensure customer satisfaction., • Use standard operational procedure documentation to assist customers. Work with team members to establish and maintain documentation. Education & Experience Requirements • Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree., • 5-10 years of supervisory in information technology environment., • Technical experience with current network hardware, protocols, and standards., • Application support experience., • Knowledge of applicable data privacy practices and laws., • Excellent troubleshooting skills., • Proficiency in Word, Excel, Outlook, database management., • Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations., • Highly organized with attention to detail and accuracy, and the ability to effectively troubleshoot and prioritize meeting multiple deadlines/priorities., • Experience working in a team-oriented, collaborative environment.

Job Description Position Title: Senior Associate, IT Service Desk Coordinator Position Type: Regular Full-Time Department: Finance & Administration Location: Washington, DC - Hybrid Salary Range: $62,000 - $80,000 - $99,000 Corus International provides a competitive, growth-oriented, yet fiscally responsible compensation program. When determining an offer for employment, multiple factors are considered including relevant years of experience, education, skills, internal equity, and budget. Our overall approach is to target the minimum to midpoint for starting salaries, based on these factors. Additionally, Corus provides a comprehensive and competitive employee benefit package to protect our valued and dedicated staff and their families. Our benefits include three medical plan options with comprehensive prescription drug coverage, low-cost dental coverage with 100% paid vision insurance. Corus also provides a generous retirement plan and PTO to include vacation, sick, holiday, parental, jury, international travel, and bereavement leave; employer-sponsored basic life/AD&D insurance; employee wellness incentives, and employee work/life balance and assistance programs. Corus International is seeking a Senior Associate, IT Service Desk Coordinator to join its IT team at the Headquarters in Washington, DC. Position Summary: The Senior Associate, IT Service Desk Coordinator is responsible for the day-to-day coordination of the Service Desk, supporting both Tier 1 and Tier 2 operations. This role ensures the delivery of reliable and customer-focused support across the organization by managing shift coverage, balancing ticket ques, and guiding service desk staff in alignment with established procedures and service standards. Responsibilities: • Administer the day-to-day service desk tool (Freshservice), ensuring accurate categorization, CI/Asset updates, and effective use of automations (forms, workflows)., • Run daily huddles, assign work during shifts, balance channels (phone, chat, portal, email), monitor SLA/OLA adherence, and escalate risks to the Service Desk Manager., • Manage incident triage, prioritization, and escalation; coordinate with Tier 2/3 staff and vendors; and support user communications for P1/P2 playbooks., • Perform QA checks (ticket hygiene, first contact resolution, communications quality), maintain and improve knowledge base and service catalog entries; and promote shift-left strategy., • Capture known errors and workarounds, contribute to problem reviews, and execute standard change tasks for end-user services in accordance with established policies and procedures., • Produce daily and weekly operational snapshots (volumes, SLA, backlog, repeat contacts) and propose improvements., • Bachelor's degree and three years relevant IT experience; or the equivalent combination of education and/or experience., • Experience in queue management, major incident communications, and stakeholder handling., • Strong knowledge of ITIL practices including Incident, Request, Problem, Change, Knowledge, Serve Catalog management., • Proficiency with standard office tools and ITSM infrastructure software, • Proficiency with service management tools (Freshservice, M365/Teams/SharePoint, Azure AD/Entra ID), endpoint management (Intune), and remote support tools., • Clear written and verbal communication skills with the ability to convey complex information clearly and effectively to both technical and non-technical audiences., • Ability to coach and influence others., • Ability to troubleshoot and resolve technical issues calmly and effectively., • Quick learner with strong retention of new information., • Skilled in managing multiple tasks and shifting priorities in a fast-paced environment., • Experience working in a global NGO environment preferred., • The mental requirements that are essential to satisfactorily executing the responsibilities outlined in this job description include, but are not limited to: learning new tasks, comprehending, and retaining information, completing tasks independently, effectively communicating verbally and in writing, demonstrating proficiency in using computer software to perform assigned tasks., • The physical requirements that may be needed to execute responsibilities may include bending, standing, and walking, etc. This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities for the position. Duties, responsibilities and activities may change at any time with or without notice. All positions are required to perform any additional tasks assigned by the supervisor. Global positions that are bound by contracts will not be changed without notice and approval. Working Conditions, Travel and Environment • Corus has a hybrid work policy, allowing work to be done remotely; two days per week (Tuesday and Wednesday) in the office is required. The employee must be available to work outside normal office hours or weekends as required., • This position must be able to travel as required for standard domestic business purposes., • Foster a work environment where everyone feels valued and included., • Support employees' evaluation and promotion processes based on skills and performance., • Promote a safe, secure, and respectful environment for all members of Corus family, stakeholders in general, and particularly for the communities we serve., • Follow Corus Code of Conduct helping to prevent any type of abuse including workplace harassment, sexual abuse and exploitation, and trafficking in persons., • Adhere to the Organizational Core Values. Corus International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, national origin, sex, age, disability, genetic information, protected veteran, or any other classification protected by applicable local, state or federal laws. Job Posted by ApplicantPro

Job Description • Do you enjoy solving complex and varied IT problems?, • Are you a fast thinker who easily adjusts to different situations?, • Are you obsessed with the latest technologies -- (built a Hyper-V serer at home or taught yourself PowerShell?, • Are you an optimistic team player who can also take charge as necessary?, • Do you welcome regular changes-of-scenery? As an established Managed Service Provider with clients both domestically and internationally, we specialize in providing top-notch network and computer support and IT consulting services to small and mid-size organizations. We are in search of an awesome team players who are looking to start their career in the IT industry. If you're looking for a great way to enter this industry, a career with unlimited potential, and want to work for an outstanding integrity-based company, then we are the company for you! Who are we looking for? • We’re seeking energetic, flexible, and driven individuals with a thirst for knowledge and a passion for new technologies., • Our ideal teammate is a results-oriented rock star, who’s enthusiastic, hardworking, and committed to personal and professional development., • You’ll need to have excellent customer service and communication skills, and the ability to talk tech (and ensure they understand what you’re saying!), • The primary focus of this position will be to learn and provide support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties., • You’ll record, track, and escalate cases through our already established tracking system as well as help keep our documentation up to date and in tip-top shape., • You’ll get to be part of our team of friendly and knowledgeable people working directly with our clients, both remotely and onsite. Requirements Basic Technical Skills • Foundational computer knowledge on Windows or Mac platforms, • A genuine interest in troubleshooting, learning, and growing in IT Career‑Driven Mindset, • A planned career path in the IT services industry, • Eagerness to learn new tools, systems, and technologies Strong Work Habits, • Excellent time management and ability to stay organized, • Reliable, professional, and committed to delivering great supportCommunication Superpowers, • Clear and confident verbal, written, and interpersonal communication, • Ability to explain technical concepts in a simple, friendly wayHands-On Capability, • Able to lift and carry computer components up to 50lbs, • Comfortable working with hardware when needed Preferred (Not Required), • Familiarity with an IT ticketing system, • Any exposure to helpdesk, support, or customer‑facing roles is a plusLocation & Schedule, • Must be able to commute daily to our Washington DC office

Job Description STR is seeking an IT Support Specialist with ACTIVE SECRET CLEARANCE to play a hands-on role in keeping our employees productive and our technology running smoothly. In this role, you'll be the front line of IT support—solving problems, supporting local and remote staff, and partnering with a collaborative IT team in a mission-driven, technical environment. If you enjoy troubleshooting, working directly with users, and learning new technologies, this role offers meaningful impact and growth. What You'll Do • Provide first-line IT support to local, remote, and mobile employees by diagnosing and resolving hardware, software, and system issues, • Troubleshoot and resolve issues across Windows, macOS, and Linux environments, • Provision and configure laptops, desktops, mobile devices, phones, and voicemail, • Create, maintain, and deploy Windows and macOS system images, • Manage user accounts, permissions, and access in Active Directory and Linux environments, • Maintain accurate inventory of hardware, software, and licenses, • Document solutions and procedures in the IT knowledge base, • Administer and support the IT service management (ITSM) system, • Support office technology including scanners, printers, and workstations, • Assist with onboarding, offboarding, and intern program IT support, • Collaborate with the IT team on broader infrastructure, server, and network support, • Active Secret security clearance (U.S. citizenship required), • Minimum High School Diploma or equivalent, • Hands-on experience providing desktop or helpdesk IT support, • Strong troubleshooting and customer service skills, • Experience supporting Windows, macOS, and Linux operating systems, • Familiarity with Active Directory user administration, • 3+ years of IT support or helpdesk experience, • Experience supporting engineering and business applications (e.g., Microsoft Office, MATLAB, Visual Studio, VMware), • Experience supporting Dell and Apple hardware, • Intermediate Active Directory skills (users, groups, printers, resources), • IT certifications such as Network+, Security+, or Linux+, • Strong documentation, organization, and time-management skills The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate's experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions. STR is a growing technology company with locations near Boston, MA, Arlington, VA, near Dayton, OH, Melbourne, FL, and Carlsbad, CA. We specialize in advanced research and development for defense, intelligence, and national security in: cyber; next generation sensors, radar, sonar, communications, and electronic warfare; and artificial intelligence algorithms and analytics to make sense of the complexity that is exploding around us. STR is committed to creating a collaborative learning environment that supports deep technical understanding and recognizes the contributions and achievements of all team members. Our work is challenging, and we go home at night knowing that we pushed the envelope of technology and made the world safer. STR is not just any company. Our people, culture, and attitude along with their unique set of skills, experiences, and perspectives put us on a trajectory to change the world. We can't do it alone, though - we need fellow trailblazers. If you are one, join our team and help to keep our society safe! Visit us at for more info. STR is an equal opportunity employer. We are fully dedicated to hiring the most qualified candidate regardless of race, color, religion, sex (including gender identity, sexual orientation and pregnancy), marital status, national origin, age, veteran status, disability, genetic information or any other characteristic protected by federal, state or local laws. If you need a reasonable accommodation for any portion of the employment process, email us at and provide your contact info. Pursuant to applicable federal law and regulations, positions at STR require employees to obtain national security clearances and satisfy the requirements for compliance with export control and other applicable laws.

Job Description Job Title: Desktop Technician, Associate Location: Bethesda, MD Required Clearance: Public Trust Onsite: 5 Days Job Overview: LCG is seeking Desktop Technician, Associate provides on-site and remote end-user IT support in a secure federal research environment supporting the Client at NIH. This role is responsible for day-to-day desktop, laptop, mobile device, and peripheral support, ensuring compliance with NIH, HHS, and federal security standards. The technician delivers high-quality customer service while supporting approximately 350 - 475 users across Windows, macOS, and mobile platforms. Key Responsibilities • Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization, • Image, deploy, configure, and maintain desktops and laptops using standardized enterprise images in compliance with NIH security baselines (USGCB, CIS benchmarks), • Install, configure, and support Microsoft Office 365, Adobe Acrobat DC, web browsers, collaboration tools, and NIH proprietary applications, • Support mobile and endpoint devices, including:, • iOS devices (iPhones, iPads), • Peripheral hardware (docking stations, monitors, smart card readers, printers, scanners), • Perform hardware diagnostics and repair coordination for desktops, laptops, and network printers, including vendor warranty support, • Use ServiceNow for incident, request, and tasks:, • Accurately categorize, prioritize, document, and resolve tickets, • Meet defined SLA response and resolution times, • Configure and manage endpoint security controls, including:, • Full-disk encryption (BitLocker/FileVault), • Antivirus/EDR tools (e.g., Cylance or equivalent), • Secure configuration enforcement, • Perform patch and vulnerability management using enterprise tools such as:, • BigFix (Windows), • JAMF (macOS and iOS), • Assist with account and access management using NIH-approved tools:, • Active Directory (user accounts, groups, profiles), • PIV/CAC authentication and certificate troubleshooting, • Support remote access and remote troubleshooting using approved tools (e.g., Bomgar or equivalent), • Configure systems for secure network connectivity, including:, • NIH domain joining, • VPN connectivity, • Network Access Control (NAC) compliance, • Perform IT asset lifecycle management, including:, • Inventory tracking and reconciliation, • Equipment refresh and reassignment, • Media sanitization and device decommissioning per NIST 800-88 guidelines, • Provide conference room and meeting technology support, including:, • Microsoft Teams and Zoom, • Audio/visual systems, cameras, microphones, and presentation equipment, • Assist with security incident response on endpoints in coordination with Client Security and NIH Incident Response Teams:, • Malware remediation, • Endpoint isolation and recovery, • Develop and maintain technical documentation and SOPs, including:, • End-user guides, • Common troubleshooting procedures, • Desktop configuration documentation, • Collaborate closely with:, • Client federal staff, • NIH Center for Information Technology (CIT), • A minimum of 3 years of relevant IT end-user / desktop support experience., • A minimum of 1 year of mac troubleshooting experience., • Hands-on experience providing desktop and end-user IT support in a Windows and/or macOS environment, • Experience supporting hardware, operating systems, and common enterprise applications (Microsoft Office, Adobe, collaboration tools), • Familiarity with ticketing systems which is ServiceNow, • Knowledge of endpoint security practices including encryption, antivirus, patch management, and vulnerability remediation, • Strong customer service, communication, and documentation skills, • Ability to work on-site during standard business hours with flexibility for occasional after-hours support Certification - One or more of the following is preferred: • CompTIA A+, • Microsoft Certified Technology Specialist (MCTS) or equivalent Microsoft certification, • Apple Certified Mac Technician (ACMT), • Apple Certified Support Professional (ACSP), • Experience supporting federal or government IT environments, • Familiarity with NIH or HHS security standards and policies, • Experience with endpoint management tools such as BigFix or JAMF, • Knowledge of asset management and hardware lifecycle processes, • Ability to create clear SOPs and end-user documentation The projected compensation range for this position is $28/hr to $32/hr benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at . Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company car, • Employee discounts, • Health insurance, • Paid time off, • Parental leave Job Summary The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team. Responsibilities • Onsite computer solutions for Windows-based PCs and Apple computers, • Offer solutions such as hardware upgrades and remote monitoring to Business customers, • Network installation and maintenance (wired, wireless, LAN, WAN, DNS, DHCP, TCP/IP), • Network and system optimizations for Small to Medium-Sized Businesses, • Data recovery and loss prevention, • Virus protection and Spyware/Adware removal, • Computer security enhancement, • PC Hardware and software fault isolation and repair, • System repair and upgrades, • Software upgrade and installation, • One-on-one training, • Server deployment utilizing Cloud Infrastructure, • Domain Configuration with hybrid and on-premise Active Directory, • 3-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments, • Managed Services experience is a huge plus!, • Strong knowledge of PC troubleshooting and repair, both hardware and software/OS, • Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.), • Proficiency with peer-to-peer and client/server network configurations and troubleshooting, • Professional, high-energy, customer-oriented work ethic, • Valid drivers license and a clean driving record, • Great culture with a customer-first mentality, • Startup opportunity to help build a national brand, • Access to fully branded Nerd Van, • Opportunity to be a part of a growing brand! (Voted the ChamberALX's Rising Star of the Year at the 2021 Best in Business Awards and recognized as The Zebra's Reader Choice awardee for IT solutions for 2021), • New challenges daily supporting small business owners who value a clean, reliable IT infrastructure, • Overtime available (all hours in excess of 40 hours per week)

Job DescriptionCompany Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Job Description The Express Service Coach will be responsible for the professional delivery and installation of MSX Express Maintenance prescribed solutions furnished by MSX. The Coach will be responsible for developing and maintaining a direct relationship with specifically assigned dealers, and OEM field organizations where applicable, as well as to assist with Dealer Launch Meetings and Dealer Workshop Meetings. The Coach will be responsible for the following: • Installation and Sustainment of the Basic and/or Advanced Express Maintenance program as outlined in the MSX Express Maintenance program documentation, • Dealership Express Consultations as outlined in the MSX Express Maintenance program documentation, • Dealer remote and in-dealer classroom training as outlined in the MSX Express Maintenance program curriculum documentation, • Dealership staff on the job training as outlined in the MSX Express Maintenance program documentation, • Dealership phone follow-up support, • Timely and comprehensive completion of dealer action plans, • Implement best practice processes within the Express Maintenance operation (customer appointment, customer reception/greeting, workshop scheduling, repair processes, productivity and efficiency, quality control, invoice preparation, customer vehicle delivery, follow up call after repair, etc…)., • Adequate OEM National and Regional personnel contact, • Monthly field detail reports submission, • Weekly time cards and expense reports submissionQualifications The successful candidate will possess at least 7 - 10 years of Dealership or Aftermarket management experience. OEM dealer contact experience is a plus, as well as excellent verbal and written communication skills. This position requires proficiency with Microsoft Word, PowerPoint, Excel as well as navigating internet web based applications. The successful candidate must also reflect an exceptional track record and attributes that includes: • Ability to leverage relationships to identify and sell the business case for change, • Analyzing data from dealer financials and operational assessments to establish improvement action plans, • Implementation of Maintenance advisor selling systems and overall process improvement solutions at the aftermarket or retail level, • Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI, • Demonstrated proficiency with PC applications in a Windows environment, • Ability to train and utilize all aspects of Automotive Tire Sales and automotive Maintenance sales Additional Information The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $65k to $78k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

A travel consultancy is seeking a Customer Service Travel Consultant to support customers through various channels like phone and email. Preferred candidates have at least a High School Diploma and experience in customer service. This remote role requires excellent communication skills and the abili

Job Description Location: Bethesda, MD Required Clearance: Public Trust Onsite: Hybrid Work (Minimum 4 Day Onsite - minimum) Job Title: Desktop Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician to support our Client. The ideal candidate will provide end-user deskside and remote support for Windows, macOS, and iOS devices, assist with hardware/software troubleshooting, ticket management, endpoint management, and support NIH security compliance requirements. This role supports a fast-paced customer environment and will work closely with federal leads and IT teams to ensure high-quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities. Key Responsibilities End-User Deskside and Remote Support • Provide deskside and remote troubleshooting and “how-to” support for hardware, software, peripherals, printers, mobile devices, and network connectivity., • Support Microsoft Windows and Apple macOS environments, including configuration, break/fix, and user setup., • Support and troubleshoot wired, wireless, and VPN connectivity, including authentication and access issues., • Support local/network/label printers, copiers, scanners, and shared multi-function devices., • Perform user data backups, restoration, settings preservation, and system refresh activities as needed., • Log, update, and resolve incidents and requests using an ITSM platform (e.g., ServiceNow preferred)., • Maintain ownership of assigned incidents/requests through resolution, including follow-up with other support groups., • Meet defined AQL and SLA standards for acknowledgment, progress updates, work notes, and ticket closure documentation., • Support imaging services for Windows and macOS endpoints using Microsoft MECM and Jamf Pro., • Assist with monthly patching and software deployments for Windows and macOS systems, including third-party applications (e.g., Chrome, Adobe, Cisco VPN, Firefox, Safari, Office 365)., • Support CIS baseline configuration activities, including use of Jamf Pro configuration profiles and Group Policy., • Identify and remediate security vulnerabilities and configuration findings for endpoints in accordance with NIH security policies., • Assist the Client IT Security team with incident response remediation activities and time-sensitive security requests (e.g., 0-day vulnerability response)., • Develop and maintain technical documentation, SOPs, checklists, diagrams, training materials, and customer communications., • Create or update user guides for collaboration tools, conference room technology, and common service desk requests., • Support basic training sessions (town halls/brown bags) on tools such as Teams, Zoom, WebEx, OneDrive, and NIH Box., • Provide basic support for conference room and meeting solutions including Teams, Zoom, WebEx, Apple TV/AirPlay, and other AV systems., • Assist with tracking and maintaining accurate IT asset information in the Client Asset Management System (AMS). Desired: Bachelor’s degree from an accredited institution (preferably in Mathematics, Information Technology, Computer Science, Engineering, Business Administration, or Project Management). Required (Junior Role Alignment): • 3+ years experience (or equivalent combination of education and experience) supporting end-users with:, • Hardware and peripherals troubleshooting, • Windows and macOS operating systems support, • Imaging / deployments, • Software installation and troubleshooting, • Network connectivity (wired/wireless/VPN), • Security compliance practices, • Proficiency supporting and troubleshooting:, • Apple macOS, Apple iOS, and Microsoft Windows, • Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, Teams), • Zoom and other collaboration platforms, • Experience providing remote support using tools such as Bomgar or Microsoft Remote Desktop Services, • Working knowledge of ITSM tools (ServiceNow preferred; Remedy or Cherwell acceptable), • Ability to create clear technical documentation and end-user guides, • Exposure to security hardening concepts (CIS baselines, encryption, patching, vulnerability remediation), • Ability to deliver basic user training and support customers with varying technical skill levels, • CompTIA A+, • Apple Certified Support Professional (ACSP), • CompTIA Security+, • Microsoft Office Specialist (Office 2016 / Office 365 / Office 2019), • Apple Certified macOS Technician (ACMT), • Apple Certified iOS Technician (ACiT), • Jamf Pro Certified Tech, • HDI Certifications (CSR, SCA, DAST, TSPS), • Strong troubleshooting methodology and ability to prioritize incidents based on impact/urgency, • Clear communication (verbal/written), professional customer engagement, and documentation habits, • Ability to work in a structured environment with strict security policies and deadlines, • Ability to work independently while collaborating with federal leads and cross-functional IT teams, • Ability to lift/transport IT equipment and perform deskside support tasks The projected compensation range for this position is $48,000 to $60,000 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at . Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Job DescriptionDescription: Junior Systems Administrator Primary Location: Springfield, VA, US Must be a U.S Citizen Security Clearance: Active Top Secret/SCI Job Summary The Systems Administrator will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems. Specific Responsibility • Provide systems administration of desktop and server systems connected to local and wide area networks., • Desktop system management responsibilities to include the following:, • Account monitoring, • Security, • Operating System (OS) installation, • Any other local area system administration related functions, • Provide support for implementation, troubleshooting and maintenance of IT systems., • Provide support to IT systems including:, • Day-to-day operations, • Monitoring and problem resolution for all client, server, storage, network devices, mobile devices, etc., • Provide Tier 2 and Tier 3 problem identification, diagnosis, and resolution of problem., • Isolate and resolve hardware and software problems involving:, • Applications, • Operating systems, • Hardware, • Communications infrastructure, • Troubleshoot, maintain the integrity, and configure network components along with implementing operating systems enhancements to improve reliability and performance., • Integrate new technologies into new and existing systems including the transition and migration of corporate systems., • Support requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements., • Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products., • Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels., • Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required., • Follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports., • ServiceNow Experience Required**, • Demonstrated experience troubleshooting software, hardware, and network issues is required., • Working knowledge of the following concepts are strongly desired:, • TCP/IP, • DNS, • LDAP, • Firewalls, • Local and Wide Area Networks, • Storage Area Networks, • Network Attached Storage, • Knowledge of databases such as SQL and Oracle, • Previous experience managing DNS records, SSL Certifications, Crontab entries, and Linux or Windows user accounts is highly desired., • Previous experience supporting the IC/DOD is desired., • Bachelor’s Degree with two (2) years of Systems Administration experience is desired, but experience can be substituted in lieu of a degree., • Must have experience with Windows and/or Unix/Linux server administration in either or both physical and virtualized environments, • Must have demonstrated experience with scripting (VB, PERL, shell, etc), customer service and support, and a working knowledge of IT security concepts and best practices, • Must have familiarity with Windows Active Directory and Group Policy Objects, • Will be required to obtain CompTIA Security+ or DoD 8570 Level II equivalent certification within 6 months of hire. Physical Requirements and Work Environment While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Company Description Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer’s mission. Obsidian Solutions Group LLC is a veteran-owned small business. A career at Obsidian Solutions Group means you can put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families. Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer’s expectations. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Obsidian Solutions Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.

Job Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Locations: Hybrid/Remote with intermit travel to Washington D.C. area, • Type of environment: Hybrid/Remote, • Noise level: Medium, • Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WV, WI, WY. WAGE INFORMATION Target salary range: $95,000 - $150,000. The salary range displayed is an estimate and will be determined based on several factors, including the individual’s combination of education, knowledge, skills, competencies, and experience, as well as contract parameters and organizational requirements. The listed salary represents one component of the total compensation package for employees. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret – IT-II (Tier 3) Non-Critical Sensitive Clearance with a favorable NACLC. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities We are seeking a Cybersecurity Assurance Specialist to join our TekSynap Defense team. REQUIRED QUALIFICATIONS Experience * Minimum of two (2) years of experience working with DoDI 8500.2 or NIST SP 800-53 security controls. * Strong knowledge of Risk Management Framework (RMF) principles and processes. * Proficiency with Microsoft Office applications, including Excel, Access, Word, and PowerPoint. * Demonstrated analytical and problem-solving skills for identifying and resolving security challenges. * Hands-on experience with the implementation and configuration of networks and network components. * Familiarity with security tools and systems such as eMASS, VMS, and DIACAP. * Proven experience completing a full RMF submission from initiation through approval. Certifications Must have one of the following: • DoD 8570 IAM Level III Baseline Certification:, • Certified Information Security Manager (CISM), • Certified Information Systems Security Professional (CISSP), • GIAC Security Leadership Certification (GSLC), • DoD 8570 IAT Level II Baseline Certification:, • COMPTIA Security+ CE, • Cisco Certified Network Associate (CCNA), • COMPTIA Cybersecurity Analyst (CySA+), • Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP), • Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC), • Certified Network Defender (CND) Conduct IT audits on complex systems, applications, and enclaves to verify compliance with Federal, DoD, and DLA security standards. * Assess security requirements and perform control validation for classified and unclassified networks, applications, and information systems. * Support cybersecurity operations by executing procedures to safeguard systems from unauthorized access, misuse, or destruction. * Provide technical expertise in vulnerability assessments, risk analysis, network defense, and the application of cybersecurity controls. * Assist in evaluating customer systems and recommend enhancements to strengthen security posture. * Analyze mitigation strategies to determine their effectiveness in meeting established security requirements. * Balance organizational business objectives with security needs to ensure compliant, practical, and resilient protection measures. Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with us at . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.

Job Description The Philanthropy Operations Specialist (“Specialist”) supports the Philanthropy Director and team members to effectively manage fundraising data, systems, and processes to secure the resources that advance Earthworks’ mission. The Specialist is the frontline of donor customer service, champions data integrity and analysis, and partners with team members to build a strong donor pipeline. The Specialist also ensures that the Philanthropy team is collaborating effectively with other teams at Earthworks, particularly the finance team. This position plays a central role in: • Administration and Project Management Promotes a positive culture of collaboration * Has primary responsibility for Salesforce data entry and ongoing data hygiene to maintain 100% accuracy * Coordinates with the finance team re: donation processing, donor restrictions, and income reconciliation * Maintains gift documentation and team files * Assists the Philanthropy Director with project management, budget tracking, planning, and evaluation • Donor Relations Serves as frontline for donor customer service * Coordinates donation processing and acknowledgements * Builds mailing lists for philanthropy direct mail and stewardship pieces * Drafts donor correspondence • Data Management and Analysis Champions a culture of data integrity through a structured data hygiene schedule * Improves data systems to enable quality tracking and reporting to support fundraising strategy and operational needs * Trains and support team members in use of CRMs (Salesforce and Engaging Networks), as well as other data tools • Prospect Research and Pipeline Development Conducts research and performs due diligence to prepare donor and prospect profiles * Monitors incoming donations to screen new donors and identify donors with upgrade potential * Improves quality of donor information through periodic data appends * Provides data-driven insights to help build a strong donor pipeline and inform cultivation, solicitation, and stewardship strategies • Policies and Processes Documents and maintains operational policies and procedures * Fosters a culture of accuracy, accountability, and continuous improvement • Compliance Ensures compliance with organizational and philanthropy team policies and keeps timely and accurate due diligence documentation * Manages state charitable registration process * Maintains corporate and government employee giving programs and portals * Ensures continued high ratings with Guidestar/Candid, BBB Wise Giving Alliance, and Charity Navigator The Philanthropy Operations Specialist reports directly to the Philanthropy Director. About Earthworks Earthworks is a nonprofit organization dedicated to protecting communities and the environment from the adverse impacts of mineral and energy development while promoting sustainable solutions. Earthworks stands for clean air, water, and land, healthy communities, and corporate accountability. We work for solutions that protect both the Earth’s resources and our communities. Earthworks has a primarily-remote staff of approximately 50 employees in over 20 states and DC. Earthworks is committed to challenging and dismantling systemic oppression. Earthworks’ board and staff understand that promoting diversity, equity and inclusion (DEI) both within and beyond Earthworks is critical to carrying out our mission to protect communities and the environment from the adverse impacts of resource extraction. We understand that our commitment to DEI means a dedication to constant learning and improvement. Earthworks welcomes applications from diverse candidates and is an equal-opportunity employer. Earthworks evaluates employees and applicants for employment on merit, competence, and qualifications and does not tolerate discrimination. Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Earthworks we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Required Experience and Qualifications * Lives within commuting distance of Washington, DC * Five or more years of related nonprofit experience * Prior fundraising training and experience (preferably in prospect research, stewardship, and/or fundraising operations) * Strong written and verbal communication skills * Previous customer service experience in a fundraising environment * Close attention to detail and commitment to the highest standards of accuracy * An ability to identify problems and develop effective solutions in a collaborative fashion * Systems thinker who excels at improving processes * Self-motivated and able to work independently as well as collaboratively and manage multiple projects and deadlines simultaneously * Sound judgement and discretion in handling confidential donor information * Extensive CRM experience, including data entry and hygiene (especially in Salesforce and/or Engaging Networks) * Comfort and competency in an Apple computing environment using Google Workspace and Microsoft Office Preferred Experience and Qualifications * Bachelor’s degree or equivalent * Familiar with Slack, project management software (preferably Asana) * Familiarity with prospect research tools such as Kindsight/iwave, Candid (Guidestar/Foundation Directory Online), and LinkedIn * Experience qualifying donor leads and developing donor pipelines * Experience tracking fundraising success measurements Location and Travel Candidates for this position must reside within commuting distance of the Washington, DC, headquarters office. While most of the position’s duties can be done remotely within the United States, the Specialist will be required to travel to the DC office periodically to complete some of their responsibilities. Applicants must be legally authorized to work in the United States without sponsorship. Some travel may be required for certain positions. Employees who are unable to travel/attend in-person meetings for health or disability reasons may request accommodations. Compensation and Benefits The salary range for this position is $72,000-78,000 annually, depending on experience. This is the true hiring range, thoughtfully created in consideration of budget and pay equity, and it’s not negotiable. Earthworks provides full-time staff with a competitive package of benefits, including employer-paid medical, vision, dental, life, and disability insurance. Additionally, Earthworks offers unlimited paid leave, paid parental leave, and a 403(b) retirement plan (with a 5% match after one year of employment). After five years of employment, staff are eligible for a 12 week, fully paid sabbatical. Bargaining Unit Status Earthworks is a union workplace; our employees are represented by Earthworkers Unite/ Industrial Workers of the World (IWW). This position is included in the bargaining unit. How to Apply We strongly encourage and seek applications from people of color, members of the LGBTQIA+ community, people with disabilities, and bilingual individuals. Reasonable accommodations will be made so that applicants with disabilities may participate in the application and interview process. Please advise in writing of special needs at the time of application. Apply online at , including a cover letter and resume. No emails or phone calls please. Applications will be accepted until Friday, April 17, 2026. Qualified applicants can expect to complete three interview stages: an initial phone interview, a virtual panel interview, and a virtual final interview. We’ll also request a list of three professional references after the second stage of the interview process.

Job Description Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others? Do you have sales skill to engage customers? If you do, Batteries Plus has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus is looking for a person that is able to repair cell phones, tablets, and other devices as needed. We are looking to fill a role at the Alexandria VA location and this position will pay $14.00 to $15.00 hourly + Bonuses. Customer Service Device Repair Technician Duties: • Engage with Customers in logging device repair input, • Perform initial assessment to determine repair feasibility & estimate., • Repair cell phones, tablets, light fixtures and other devices as needed, • Receive, pack and ship these devices, • Install batteries, perform tests and tech work, • Able to rebuild cordless drill batteries and other battery packs as needed, • Maintain proper inventory, • Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production., • Provide live camera-based remote support (i.e., Skype) for in-store device repairs, • While working: Live a "Customer First" mentality, • Perform Customer Service / Sales duties., • Greet customers promptly, determine needs and answer questions., • Suggest needed sales add-on items, participate in retail & commercial sales activities to achieve goals., • Ask questions to identify potential commercial customers., • Operate computer/cash register to initiate and complete sales transactions., • Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner., • Develop and maintain current knowledge of product and service offerings, • Assist in all store operations responsibilities as assigned by Store Manager., • Rotate and stock inventory., • Load, unload, and deliver product to customers or via third party delivery companies, • Organize daily recovery of displays to achieve full store appearance., • Maintain retail shelf label pricing., • Build displays; setting up & taking down shelves and fixtures., • Prepare store for daily opening and closing including counting and reconciling register drawers, • Maintain physical facility safety and appearance including sweeping, mopping, and vacuuming floors., • Minimum H.S. diploma/equivalent plus 3-6+ months of previous customer service and/or device repair experience., • In lieu of device repair experience, minimum associates degree in electronics, or other technical degree, • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance, • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines., • Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train, • Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting, • This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment Batteries Plus Bulbs is an Equal Opportunity Employer and Drug Free Workplace. Steel toed shoes or boots are required on the job. All job offers are contingent upon successful completion of a drug screen and background check. This is a Customer Service and Device Repair Technician selling position. You need to be comfortable engaging in the selling process. Job Posted by ApplicantPro

Job Description Job Title: Technical Support Analyst Location: 1775 Duke St, Alexandria, VA 22314 (Hybrid) Summary: As a Senior UCC Technical Support Analyst, you will play a key role in providing the central point of contact for all IT-related inquiries, support requests from end users, and will be responsible for endpoint management and Help Desk troubleshooting for customers program. Responsibilities: • Provide Tier 2 Help desk support to end users and manage complex issues that require specialized knowledge and skills to troubleshoot and resolve issues related to software, hardware, and network systems, • Leads architecture and support of unified communications (UCC) platforms and integrations, • Will be responsible for integrating UCC tools with Microsoft 365 and network systems, • Respond to ServiceNow tickets for workstation issues, • Coordinate audio/visual setup for events and board meetings, • Support digital signage and Teams Room devices, • Manage endpoint provisioning using Intune, • Troubleshoot and assist with VPN, wired/wireless connectivity, remote access tools, and hardware/software issues, • Perform account provisioning and workstation imaging, • Support mobile devices and asset management, • Perform account provisioning and workstation imaging, • Track, manage, and provide monthly update on Help Desk utilization, • Coordinate with Tier 3 help desk for firewall and routing issues, • Mentor Tier 2 UCC staff and support VIP events, • Conduct and participate in post-incident retrospectives and issuing Root Cause Analyses, • Attend trainings as requested, • Will always maintain a high level of customer satisfaction and professionalism, • Must be able to obtain and maintain a Public Trust security clearance, • 7+ years professional experience providing Tier 2 Help Desk experience, • Bachelor's degree in information technology or equivalent experience, • Must be able to be onsite in Alexandria, VA from 7:00am - 5:00pm EST Monday-Friday for project execution., • Microsoft Certified: Teams Voice Engineer Expert certification preferred, • Experienced integrating UCC tools with Microsoft 365 and network systems., • Experience supporting Microsoft 365 applications (Teams, VoIP)., • Support Teams meetings, webinars, and VoIP devices., • Design and manage Teams Phone and VoIP infrastructure., • Experience supporting Microsoft 365 applications (Outlook, Word, Teams, VoIP, Intune), • Experience with digital signage and UCC integrations, • Experience supporting Teams meetings, webinars, and VoIP devices., • Must have experience coordinate A/V setup for events and board meetings., • Experience troubleshooting VTC and audio bridging issues., • Experience providing support for Windows 11 basics, • ServiceNow help desk ticketing systems experience required, • Experience providing mobile device support., • Experience troubleshooting and support with VPN, wired/wireless connectivity, remote access tools, and hardware/software issues., • IT asset management experience., • ServiceNow Help Desk and Administration experience required, • Proven experience resolving tier 2 help desk tickets promptly and effectively., • Customer service driven, • Excellent written and verbal communication skills

Job DescriptionSalary: Position Overview The Customer Experience Manager is responsible for leading and developing Tuckernucks Customer Experience (CX) team to deliver a best-in-class, brand-right customer journey across all touchpoints. This role manages daily CX operations, team performance, and talent development for both HQ-based and remote associates. As Tuckernuck continues to scale, the Customer Experience Manager serves as a key cross-functional partner to Operations, Technology, Marketing, and other teams- owning the processes, tools, and systems that enable exceptional service at scale. Responsibilities Team Leadership & Management • Oversee day-to-day management of the full CX team (HQ and remote), fostering accountability, engagement, and professional growth., • Develop weekly and monthly staffing schedules to ensure strong coverage, service levels, and sustainable workloads., • Own onboarding, training, and ongoing coaching to ensure consistent service standards and brand voice., • Act as the primary escalation point for complex or sensitive customer issues, modeling calm, solution-oriented resolution., • Track, analyze, and report on individual and team KPIs, including response times, CSAT, backlog levels, and outreach trends., • Translate performance data into actionable insights and continuous improvement plans., • Maintain and update CX team playbooks, policies, and training materials., • Proactively identify customer pain points and recommend policy, process, or product improvements., • Foster a positive team environment both in office and remotely while ensuring above and beyond customer service is provided., • Serve as the CX platform owner and primary administrator for CRM and customer service tools., • Partner with Tech and Operations to design workflows, permissions, automations, macros, triggers, IVR, and reporting., • Lead platform onboarding, training, and change management to drive adoption and consistent usage., • Own Tuckernucks ratings and reviews program as the primary administrator of Yotpo, ensuring the platform is optimized to capture, surface, and act on authentic customer feedback across the site. Serve as the internal voice of the customer, synthesizing review data and customer sentiment into actionable insights for product, marketing, and operations teams., • Administer and optimize the Yotpo platform, including review request flows, display widgets, moderation queues, and syndication settings., • Monitor and analyze product-level ratings and review content to identify recurring quality, fit, or description issues and route findings to the relevant teams (Merchandising, Buying, or Product)., • Track and report on review sentiment trends across categories, flagging patterns related to shipping speed, packaging quality, return experience, and product satisfaction., • Partner with Marketing to leverage user-generated content (UGC), star ratings, and review highlights in on-site merchandising, email campaigns, and paid media., • Respond to or escalate negative reviews in a manner consistent with brand voice, ensuring customers feel heard and issues are resolved., • Build and distribute a regular Voice of the Customer report to leadership and cross-functional stakeholders, surfacing key themes from reviews alongside CX contact data to paint a complete picture of customer sentiment., • Use Yotpo data to inform CX team coaching identifying product categories or fulfillment issues that are generating elevated customer frustration., • Share customer insights, trends, and recurring issues with leadership and cross-functional partners., • Collaborate closely with Operations and Logistics to align customer communication with fulfillment performance., • Represent the CX team in meetings related to systems, process improvements, and experience design. Minimum Qualifications • 5+ years of experience in customer service or customer experience roles., • Demonstrated experience managing people, driving performance, and delivering measurable results., • Experience working with eCommerce and CX platforms, including Shopify, and Gladly., • Experience administering a ratings and reviews platform (Yotpo preferred) and translating review data into cross-functional insights., • Strong analytical mindset with the ability to synthesize qualitative customer feedback alongside quantitative performance data., • Excellent written and verbal communication skills, with the ability to present customer insights clearly to leadership and cross-functional audiences. Knowledge/Skills/Abilities • Passion for operations and logistics., • Exceptional writing and communication skills., • Empathy, energy, kindness, accountability, and adaptability., • Team player with willingness to support other departments., • Passion for the Tuckernuck brand., • Incredible organization skills., • Stellar problem-solving skills, • Proactive nature. See somethings not working? Do some brainstorming and help fix it., • Ability to thrive in a fast-paced environment., • Eagerness to learn every single day., • Positive attitude., • Driven by an entrepreneurial spirit., • Position will require being in the Washington D.C. area. Compensation Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated annual compensation for this role is $75,000-$95,000; classified as full-time exempt and not eligible for overtime. At Tuckernuck, we care about our team and offer benefits that support your health, growth, and work-life balance. This includes medical, dental, and vision coverage, a 401(k) with a company match, generous paid time off and holiday, paid new parent leave, day care coverage, a generous employee discount, and other great perks. Core Values The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference. • Teamwork Makes the Dream Work, • Find the Fun, • Stay Authentic, • Respect, • Entrepreneurial Spirit, • Start Strong & Finish Strong, • Have Courage, • Continuous Improvement Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Tuckernuck offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in this application or hiring process to accommodate a disability, you may request an accommodation at any time.

Job Description **If an acceptance offer is given, proof of vaccination is required. Must have an active TS/SCI clearance with Poly and be crossover eligible. Intelligence Technical Specialist to provide document scanning support to the declassification program in the Warrenton, VA area. This position's primary responsibility is to support the digitization effort to convert paper documents to image, performing quality control of images and indexing various fields pulled from the scanned documents. In this position every individual will be cross-trained so that the entire life-cycle of digitization can be performed by each member of the team. This ensures quality assurance in scanning, indexing, and editing. The successful candidate will be a self-motivated, independent worker who can also work in and contribute to a team environment. The candidate will be part of a team that maintains data entry production, scanning; prepares work to be processed; and inputs data in a classified environment. This position requires extreme attention to detail and the ability to adapt to changing work requirements and priorities. Must work 8 hours a day – and cover time to 4:30pm. Essential Functions: • Review and prepare files and documents based on conversion requirements to include but not limited to: arranging records in date order, removing duplicate copies, removing staples and clipping multipage documents, • Determine which scanning device will properly perform the operations depending on the type of quality of documents to be imaged, • Perform and monitor all activities required to scan the documents, • Receive boxes check in to database and track from start to finish, • Schedule and coordinate meetings and coordinate transportation, • Maintain inventory of workstations and all equipment, • Responsible for taking care of walk in customers, • Provide daily preventative maintenance (care and cleaning) of all scanning equipment as recommended by the manufacturer or as needed, • Review the scanned document images electronically to verify that all pages within the document were scanned accurately and completely. The review shall include a 100% verification of each scanned page image to ascertain the image quality. Rescanning of documents will be required if the scanned images are deemed poor quality., • Perform hardcopy scanning, microform, scanning, oversized scanning (e.g. maps, charts, and drawings) and image formatting/conversion, • Deliver scanned pages in electronic format and meet scanning targets and deadlines, • Performs other related duties as assigned. Qualifications: • High School Diploma or equivalent with 6 plus years of work experience. If an acceptance offer is given, proof of vaccination is required., • Must have an active TS/SCI clearance with Poly and be crossover eligible., • Ability to lift cartons weighing up to 35 pounds, as required, • Previous scanning experience is required, • Must have strong attention to detail with focus in QC and Indexing, • Ability to use various scanning and viewing equipment and tools to ensure accuracy and quality while meeting goals and requirements, • Ability to communicate clearly and effectively, • Effective interpersonal skills and the ability to work well as a team member, • Must have an understanding of security requirements and be able to adhere to them, • Exceptional Customer service skills, • Ability to work independently or with minimal supervision, • Ability to adapt to changing work requirements and priorities, • Extensive knowledge in the use of MS Office, the Internet, and other internal applications necessary to complete routine and moderately complex tasks, • Excellent working knowledge of computer software to include search capabilities, • Working knowledge of customer systems preferred. Proficient in digitizing all types of film to include, microfilm, microfiche, aperture cards. About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job Description Sebenza LLC is a woman owned small business operating out of Tysons' Corner VA. We currently have an opening for a Systems Administrator to support our client in the DMV area. We currently have an opening for a Desktop Engineer to support our contract in Washington, DC. The following are the required tasks that are expected for this position; other duties may be required as they are assigned. • Provide Tier 1 & 2 desktop user support, • Onsite role, deskside support technician L2, • Drive high level of customer service and satisfaction., • Manage incident and service request queues to ensure SLAs are met., • Deploy IT assets to office-based users and coordinate courier/shipping for remote users, • Provide hands on resolution of 1st to 3rd line software and hardware incidents where required., • Work with offshore capabilities to deliver efficient and effective service., • Manage IT hardware inventory., • Track and manage IT assets in asset management system., • Fulfill service requests for varied IT equipment., • Drive compliance to internal and external processes and standards, • Baseline desktop support (Windows 7 & Windows 10) and the Microsoft Office Suite., • Perform network printer/Multi-Function Device installs, upgrades & problem diagnosis., • Install workstation software and hardware- locally and via remote., • Diagnose and resolve LAN configuration problems., • Evaluate and diagnose cabling, software, and hardware problems., • Install and support of telecommunications hardware., • Basic LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned, • Email User support, • Data backup and restoration, • Provide technical support for webcast/video teleconferences, • Security patches and software upgrade surge support, • Support technology upgrades – both hardware and software., • Provide problem tracking support (CA ServiceDesk) – end-user desktop/server support., • Perform field office visits., • Perform root cause analysis., • Perform desktop/server decommissioning., • 5 to 7 years of experience, • Microsoft 365/Office 365 cloud infrastructures, • IT asset management, • Windows 10/11 client OS and native windows application and tools, • Relevant Microsoft Certifications, • 100% Onsite

Job DescriptionSalary: $50,000 $65,000 Do you enjoy developing clear, effective communications that support complex infrastructure projects? Are you skilled at coordinating outreach efforts, managing data, and engaging stakeholders in a fast-paced federal environment? Avid Core is seeking a Communications Specialist to support a federal contract focused on real estate acquisition for large infrastructure projects in the Washington, D.C. area. This role will support landowner outreach, communications development, and project coordination efforts, working closely with project teams and stakeholders to ensure accurate, timely, and effective engagement. To Apply: Submit resumes and cover letters through this posting. Applications without a cover letter will not be considered. Candidates from all backgrounds are welcome to apply for our open positions and to join our bench of talented professionals. Salary Range: $50,000 $65,000, based on experience and qualifications. Overall Responsibilities: • Support the development of landowner outreach material to support infrastructure projects, • Develop and distribute communications, mailings, and outreach materials, • Manage and track outreach and engagement activities and data, including all communications and responses, • Ensure all project data is entered into project tracking tools, • Support planning and execution of large infrastructure projects, • Support programs and processes, identify existing or potential problems, resolve and remedy circumstances before problems occur, and modify processes to improve products, procedures, and programs, • Support and maintain real estate landowner outreach schedule for multiple large infrastructure projects, to include key milestone dates, deadlines, meetings, discussions, etc., • Maintain a list of tracked action items and assist with the closure of those items, • Maintain project documentation files and track points of contact and key activities, • Develop weekly and monthly progress reports detailing key project activities, • Other duties as assigned Qualifications/Skills: • 24 years of experience in communications, public outreach, project coordination, or related fields, • Experience supporting federal, state, or local government projects preferred, • Strong written and verbal communication skills, with experience drafting outreach materials and correspondence, • Experience managing data, trackers, or communication logs with high attention to detail, • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), • Ability to manage multiple tasks and deadlines in a fast-paced environment, • Strong organizational and problem-solving skills, • Experience supporting infrastructure, real estate, or land acquisition projects is a plus, • Ability to obtain public trust clearance Were looking for someone who is: • Highly organized and detail-oriented, • Comfortable managing multiple priorities and deadlines, • Professional and confident interacting with stakeholders, including landowners and project teams, • Proactive, solutions-oriented, and adaptable, • Able to work both independently and collaboratively, • Strong communicator with a customer-service mindset, • Reliable, responsive, and accountable Education: Bachelors degree in Communications, Public Relations, Business Administration, Urban Planning, Real Estate, or a related field preferred, or an equivalent combination of education and experience. Benefits: • Comprehensive health insurance, • Vision, dental, and short-term and long-term disability, • 401K with employer match (after six months of employment), • Federal and non-federal paid holidays, • Flexible paid time off, • Generous bonus program based on firm and individual performance, • An opportunity to learn and grow in an inclusive and supportive environment with a fun team Location: The position is based in Washington, D.C. Candidates may be expected to work a hybrid schedule with time both on-site and remote, depending on client requirements. Candidates will be provided with a computer; however, they must have a steady internet connection and a phone. Accommodation: Avid Core is committed to the full inclusion of all qualified individuals. As part of this commitment, we provide reasonable accommodation as needed. Contact to request an accommodation to participate in the job application and/or interview process. Avid Core is an award-winning small woman-owned business headquartered in Northern Virginia with employees throughout the Washington, D.C. metro area. We provide effective professional services and communications support to public and private sector clients. Avid Core is an equal-opportunity employer and operates a drug-free workplace.

Job DescriptionSalary: 22.00 Job Description ABOUT BERLITZ Berlitz enables people to communicate with confidence in a global environment in order to achieve their goals in life. As the worlds premier provider of language training and intercultural services, with a footprint in more than 70 countries, we offer premium and effective language training for kids, teens, and adults, as well as language, intercultural and business solutions for corporate clients. Our distinctive training methods, instructor-led learning approach, and flexible, multi-platform delivery, together enhance learners motivation and self-confidence necessary for successful communication on a global stage. For over a century, our drive for innovation has led us to build a comprehensive portfolio enabling our clients to communicate with confidence. Founded in 1878, Berlitz is headquartered in Princeton, New Jersey. For more information on programs and services please visit Berlitz offers training in all living languages, intercultural and management skills. Instruction is available through various delivery platforms (face-to-face, virtual, online, mobile, study abroad) designed to teach the skills, build self-confidence and empower people to succeed on a global stage. Our programs are custom-designed to fit the specific needs of our clients, should they be large or small corporations, individuals, young students or children. A Berlitz learner understands that communication goes way beyond languages and is qualified to speak with confidence. SUMMARY OF POSITION:Under the direction of the Service Delivery Manager and Academic Specialist, the German Instructor demonstrates commitment and passion to quality language instruction and education, representing as an expert in teaching and ambassador for Berlitz. The instructor teachesthe required languages to assigned classes of students and provides student support in accordance with Berlitz teaching and customer service principles. The instructor also participates in professional development courses and activities, ensuring familiarity with goal-oriented, student-centered instruction. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Deliver lessons in accordance with Berlitz teaching principles: focusing on the goals, needs, and interests of students., • Conduct level assessments and needs-analyses, as assigned by Service Delivery Manager or Academic Specialist, • Work with private and group students at the Learning Center, one of our offsite locations or virtually, assigned by Service Delivery Manager, • Meet with Academic Specialist regularly to participate in lesson evaluation and coaching plan to strengthen teaching skills and ensure SMART goals are met, • Complete training and professional development modules in @Berlitz Learning website and/or face-to-face live sessions, assigned by Academic Specialist, • Responsible for keeping student pedagogical and attendance records up to date, • Integrate learning technology into teaching programs and maintain shared teaching resource materials, • Perform duties as deemed fit for proper execution and delegated by the Service Delivery Manager or Academic Specialist QUALIFICATIONS AND EXPERIENCE: • Eligible to work in the US, • Four-year college/university degree or equivalent, • Expert-level German, intermediate English., • Have excellent interpersonal and communication skills, • Be flexible in working hours German Instructor needed for in person program/remote. Date: ASAP Rate: $ 22.00 DC/Tysons area ESSENTIAL PHYSICAL FUNCTIONS:While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk use hands to finger, handle or feel, reach with hands and arms and exerting up to 10 pounds of force occasionally to lift, carry, push, pull or otherwise move objects. WORK ENVIRONMENT:This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and faxmachines Please note,theabove statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.Other duties maybe assigned at Supervisor discretion. Learn a New Language | Language Classes and Language Training | Berlitz USA Learn a new language with our language classes and language training at one of our Berlitz language schools or take an online language class with us. Contact us today to learn more. As a Part-time Language Instructor for Berlitz, you must have exceptional communication skills in both English and your native language. You must be able to speak the required language at native fluency level. We are seeking interactive and motivated instructors who are comfortable working in a diverse environment on a flexible schedule. Berlitz is proud to be an Equal Opportunity Employer

Job Description Overview Now Hiring: Administrative Coordinator Full-Time | Exempt Position Hybrid | Washington, DC (3 days in office) Salary: $50k to $55k per year Job Summary We are seeking a highly organized, proactive, and collaborative Administrative Coordinator to support the organization’s daily operations and executive coordination efforts. This role is ideal for someone who thrives in a fast-paced environment, enjoys providing exceptional administrative support, and is passionate about making a meaningful impact through nonprofit work. The Administrative Coordinator serves as a key point of contact for literacy advocates, donors, partners, and internal teams. The ideal candidate is detail-oriented, resourceful, and able to manage multiple priorities while maintaining professionalism and accuracy. What You’ll DoGeneral Administrative Support • Answer and direct incoming phone calls and email inquiries with professionalism and efficiency., • Welcome and assist office visitors., • Manage incoming and outgoing mail and package distribution., • Prepare and execute donor acknowledgments and other correspondence in accordance with organizational standards and timelines., • Coordinate mailings, premiums, and administrative materials., • Maintain organized, accurate, and up-to-date records and files., • Identify and escalate data or process issues as needed., • Prepare tracking reports and administrative data to support workflow management and decision-making.Executive & Cross-Departmental Coordination, • Maintain the CEO’s calendar by scheduling meetings, conferences, and virtual appointments., • Coordinate CEO travel arrangements and expense reporting., • Assist in preparing presentation materials and executive communications in both print and digital formats., • Collaborate across departments to support customized communications and organizational initiatives., • Ensure timely documentation and follow-through on inquiries, interactions, and resolutions.What We’re Looking For, • Bachelor’s degree required., • 0–2 years of professional experience in administrative support, nonprofit operations, customer service, or related fields., • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook., • Excellent written and verbal communication skills., • Strong organizational, analytical, and problem-solving abilities., • Ability to manage multiple tasks with strong attention to detail., • Self-starter with the ability to work independently and collaboratively., • Comfortable learning new systems and applications quickly., • Commitment to teamwork, professionalism, and RIF’s mission of advancing children’s literacy.Work Environment, • Hybrid work environment with a combination of in-office and remote work., • Primarily sedentary office role involving frequent computer and phone use., • Light lifting of up to 25 pounds may occasionally be required.

Job DescriptionNational Sales Opportunity - Remote Summary Join our dynamic team in the Financial Services industry as a National Sales Representative. This remote role offers a unique opportunity to drive sales growth and expand our market presence across the nation. With a competitive salary range of $50,000 - $160,000, this position is ideal for motivated individuals with 1-3 years of experience who are eager to learn and excel in a fast-paced environment. Your ability to communicate effectively, work independently, and lead with a servant mindset will be crucial to your success in this role. This is 1099 100% Commission fully remote opportunity. Finally earn what you KNOW you are worth. Responsibilities • Develop and execute strategic sales plans., • Identify and pursue new business opportunities to expand the customer base., • Build and maintain strong relationships with clients., • Provide exceptional customer service and support to ensure client satisfaction., • Collaborate with cross-functional teams to align sales strategies with company goals., • Analyze market trends and competitor activities to inform sales strategies., • Prepare and deliver compelling sales presentations and proposals., • Utilize CRM software to track sales activities and manage customer information. RequirementsRequirements: • 1-3 years of experience in sales.., • Excellent communication skills, both verbal and written., • Computer savvy. including experience with Zoom and Google Calendar., • Strong desire to learn and adapt in a rapidly changing environment., • Teachable with a willingness to receive feedback and improve., • Demonstrated servant leadership qualities and a team-oriented mindset., • Self-starter with the ability to work independently and manage time effectively., • Proven ability to build and maintain relationships with clients and colleagues. Benefits • High Earning Potential, • Bonuses, • Trips, • World Class Training, • Mentorship, • Life Insurance, • Group Medical/Dental/Vision available

Job Description Company Overview Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies. Position Overview Pantheon Data is seeking an Administrative Support Specialist to provide administrative support to the Director of Technology, Deputy Director, and other ODASA (R&T) staff as needed. Responsible for scheduling, task tracking, and milestone management. Provides the organizational discipline that sustains team operations. Responsibilities • Develop and manage integrated schedules, track milestones, and identify risks to execution., • Coordinate meetings and engagements, ensure task completion, and provide updates that support leadership decision-making., • Maintain accountability and tempo for the regional team to deliver capabilities on schedule., • Experience as an executive assistant at senior staff levels (SES, BG) at a minimum., • Experience with the Enterprise Task Management Software Solution system (ETMS2)., • Experience with Defense Travel System (DTS)., • Secret Clearance, • Ability to work effectively remotely in cross-functional teams., • Ability to meet deadlines and produce quality work., • Ability to work effectively with senior-level officials and communicate directives clearly and professionally., • Detail-oriented with the ability to balance multiple priorities in a fast-paced environment. Bachelor's degree Why Join Us • Mission Impact: Contribute to programs that directly support national security and the Army's technological development., • Professional Development: Gain hands-on experience with DoW's acquisition and technological development process., • Collaborative Culture: Work alongside experts in acquisition, engineering, and operations research in a dynamic, team-oriented environment. U.S. Citizenship with a Secret Security Clearance. Work Location: 5 Days Onsite, Crystal City, Arlington, VA. • Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely., • If the position is remote or hybrid, you may periodically work from a Pantheon Data office location or client site. The salary range for this position is $120,000 - $135,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Benefits Overview We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at Pantheon Data Important Information All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone (571) 363-4020. This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster

Job Description Amalgamated Bank seeks an Account Support Administrator provide client and administrative service and support to the Commercial Banking team. Essential Job Functions: • Work closely with the Account Executive team to provide client support where required, • Perform all new account openings and account maintenance within Commercial Banking based on client request and supporting documentation, • Review Account Opening Packages for accuracy prior to activating accounts in Horizon, • Process client refunds and waivers as required, • Process RSA token requests coordinating with Account Executive and Info Security teams, • Setup clients in account analysis system (XAA) as prescribed by billing setup forms, • Process monthly billing including but not limited to: running preliminary billing cycle, making, • adjustments as necessary and processing final billing, • Review daily and monthly reports including, but not limited to: new accounts, account maintenance,, • XAA preliminary statements, XAA waivers, XAA maintenance changes, fee refunds, Nursing Home, • reports, RDC returns, ACH debit origination returns, Third Party Payment Processor audits, • Maintaining basic functions in XAA i.e. making changes to billing dates, client setups, price list, etc., • Process credit report request as needed by underwriting and relationship team(s), • Run prospective borrowers through Know Your Customer (KYC) process including but not limited to OFAC, LexisNexis and various AML systems, • Provide and perform clerical related duties in department as directed. Maintain neat and accurate file and records of department and client correspondence, statement and files; photocopy and file correspondence, documents and reports. Daily scanning of documents ensuring all is appropriately indexed and reviews, • Process stop payments, internal account transfers, and Online Transaction Entries (OTE) in adherence to departmental procedures, • Research and follow up on outstanding issues, inquiries or documents on Commercial accounts to ensure timely completion and resolution, • Order checkbooks and deposit slips for clients, • Maintain attendance records and complete weekly timesheets, • Reconcile designated Commercial accounts on a daily, weekly and monthly basis depending on reconciliation cycle, • Perform other administrative duties as assigned such as scheduling, meeting management, and record keeping, • College bachelor’s degree, preferred but not required., • Two to three years general office experience in a fast paced atmosphere., • Robust knowledge of PC, preferably Microsoft Office software package (Word, Excel, Outlook)., • Exceptional verbal, written communication and interpersonal skills., • Strong attention to detail and accuracy. Our job titles may span more than one career level. The starting hourly salary for this role is between $25.00– $31.00 an hour. The actual pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description About CSG Consulting Services Group (CSG) is a premier provider of support services, bringing a new and unique level of subject matter expertise to our clients. Our innovation-led services provide comprehensive solutions to clients facing high-stakes challenges related to managing essential programs, growth and transformation, critical communications, and logistics. Our people bring unparalleled expertise and dedication, and we are always looking to expand our team. Position Overview: Successful Reports Officer candidates will work in an integrated government-contractor team fusing intelligence information from multiple intelligence disciplines. Candidates will be expected to effectively interact with customer personnel at all levels within the organization and demonstrate proficiency in manipulating various classified and open source databases. Reports Officers identify and evaluate possible counterintelligence concerns, drive collection operations through written products and briefings, and empower collectors by producing detailed targeting packages. The positions require prior experience in supporting intelligence operations or familiarity with the Intelligence Community and its objectives. Successful candidates must work well in team environments and be capable of operating independently with minimal supervision. Qualifications: • Active Top Secret SCI security clearance with Poly at time of application, • Familiarity with cable writing and classified databases, including specific targeting tools, • Strong briefing and writing skills as well as the ability to work well with teams or individually with minimal supervision, • Regional and/or functional expertise in a geographic region of interest, • Bachelor’s degree and at least 7+ years of relevant professional experience., • Customer certification as a Reports Officers or Specialized Skills Officer, • Foreign field experience from at least one overseas tour or extensive overseas TDY experience, • Experience in Intelligence Operations / Analysis / Support to Field Operations, • Experience identifying targeting leads through the exploitation of all-source databases Compensation and Benefits: We are proud to offer a comprehensive benefits package in addition to a competitive salary. Our employees receive no-cost health, dental, and vision insurance options, along with a generous paid time off program that includes sick leave for you or your dependents and paid military leave. We observe 14 holidays annually, providing flexibility throughout the year. Employees also benefit from an immediately vested retirement plan with company match, as well as life and disability insurance, tuition reimbursement, and a robust employee referral program. We are honored to have been recognized as a 2026 USA TODAY and Washington Post Top Workplace. The strong culture that we have built - one that prioritizes work life balance, employee appreciation, strong values, and meaningful work, contributes to an environment where CSG employees feel valued and supported. Application and Accommodations: Applications will be reviewed on a rolling basis. Please let us know if you require accommodations during the application or interview process by reaching us at 540-751-3215. Equal Employment Opportunity (EEO) Statement: Consulting Services Group, LLC is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. For more information, see Equal Employment Opportunity. CSG job descriptions are intended to outline the primary responsibilities and qualifications for each role. Equivalent combinations of education, experience, and training may be considered. Candidates are encouraged to apply even if they do not meet every listed qualification.

Job Description Job Description We are seeking a motivated and goal-oriented Entry Level Sales Representative to join our remote team in the Financial Services industry. As an Entry Level Sales Rep, you will be responsible for utilizing your computer skills to follow up with leads, build relationships with clients, and match clients with appropriate solutions. The ideal candidate should possess a strong work ethic, be self-motivated, and exhibit servant leadership qualities. Responsibilities: • Utilize computer skills to identify and pursue new sales opportunities, • Build and maintain relationships with clients to understand their financial needs Requirements: • 0-1 year of experience in sales or a related field, • Strong computer skills, • Self-motivated with excellent work ethic, • Servant leadership qualities Benefits Excellent Income Opportunity Bonuses Trips Mentorship Life Insurance Medical, Dental, Vision group plans available Powered by ExactHire:196052

Job Description Our Elite Home Pro’s mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry. As an EHP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes. We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career. The process is simple. There is no cold calling or D2D sales involved. We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than after you arrived. Looking to change industries? Feel confident in knowing that we have Pro’s with backgrounds in every type of industry that have made a seamless and successful transition to the role of an EHP. With a paid training program provided, we have all the tools to teach you what you need to know. What do you need to be qualified for this position? Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads! SafeStreets is always evolving! SafeStreets set out to make some big changes to kick off 2025 with how our Elite Home Pros are paid and we now have the best compensation plan in the industry! Here's what our EHP's look forward to: • Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!, • More than 30% of our field earned over $100k+ in 2024, • Increased Mileage pay with pay kicking in nearly 3x earlier than previously, • Paid for every installation action taken on site, • Same-day and Holiday bonuses, • More upgrade commission options, • Doubled Referral pay opportunity What we Offer: Competitive base salary with generous and uncapped commission structure Company-provided equipment and select tools Remote and independent work environment Ongoing training and professional development opportunities Opportunities for career advancement within a rapidly growing organization Scheduling flexibility Medical/Dental/Vision/Life Insurance/401K The Responsibilities: Helping homeowners create customized Smart Security solutions for their personal needs 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets! Customized installation, troubleshooting, and demonstration of ADT-monitored security systems Qualifications: Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal skills Reliable vehicle and valid driver's license Proof of vehicle insurance (100/300/100 minimum) Smartphone/tablet SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety. This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces. Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. FMLA - EEO- EPPA -

Job Description GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. We received a seed investment from Y Combinator in 2015 and have pursued a strategy of 'Sustainable Growth' ever since: achieving six consecutive years of profitability and positive cash-flow while more than quadrupling our revenue, our customer base, and our team. In 2022, we raised $50 million to accelerate the next stage of our growth. Through The GiveCampus Social Mobility Initiative, we've donated $1 million in free fundraising support for programs that help low-income students, first-generation students, and underrepresented minorities. And in 2022 and 2023, we were named to Y Combinator's Top Companies list and the Inc. 5000 list of America's fastest-growing private companies. While we operate at meaningful scale (we've facilitated more than $6 billion in charitable giving), we're still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee has a substantial impact on our trajectory, and we're growing to help schools achieve even greater results. Our purpose-driven team of 120+ is located across the US: team members work from anywhere they choose. We have a beautiful 12,000 sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, events, and retreats in various locations. We're looking to expand our team with diverse and collaborative doers who believe in our mission and the transformative power of affordable, high-quality education. Location: This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year. We are seeking a talented and mission‑driven Technical Recruiter to help us scale our team and accelerate the impact of GiveCampus. In this role, you will own and execute a wide range of recruiting initiatives focused primarily on hiring top technical talent including software engineers, product managers, data professionals, and other technical specialists. You will report to our Head of People and partner closely with hiring managers across the organization to deliver exceptional results. ResponsibilitiesProcess Improvement • Work with our Head of People and Senior Recruiter to establish, standardize, and refine recruiting processes to ensure efficiency, consistency, and scalability as we grow., • Leverage Greenhouse ATS or similar tools to optimize workflows, track performance metrics, and elevate the candidate experience.Technical Hiring Results, • Successfully hire top-tier technical talent across engineering, product, and data teams., • Own and deliver technical hiring outcomes across Engineering, Product, Infrastructure, and Data functions, consistently attracting and closing top-tier talent., • Meet or exceed annual and quarterly hiring goals while maintaining predictable, scalable hiring timelines., • Maintain an average time-to-fill of 45–60 days for technical roles, even in competitive talent markets., • Deliver 3–5 qualified candidates per open role within the first two weeks of role kickoff, enabling faster decision-making and reduced vacancy risk., • Maintain offer acceptance rates of 85%+, reflecting strong candidate experience, market-aligned compensation guidance, and effective closing strategy., • Manage candidate funnel health by maintaining pass-through rates aligned with stage-specific benchmarks, ensuring efficiency without sacrificing quality., • These results have enabled teams to hit product and engineering milestones with minimal hiring-related delays and reduced reliance on external recruiting support.Technical Recruiting Leadership, Execution and Collaboration, • Own the full technical recruiting lifecycle, from role scoping and job description development through sourcing, interview coordination, and offer execution., • Build and sustain high-quality technical talent pipelines through proactive sourcing, networking, and long-term relationship management., • Serve as a strategic advisor to hiring managers, providing guidance on interview design, market conditions, and technical hiring best practices., • Partner cross-functionally with Engineering, Product, HR, and Marketing to support hiring priorities and strengthen the employer brand., • Maintain a consistent, inclusive, and high-touch candidate experience from first contact through onboarding., • Stay current on technical talent market trends, compensation benchmarks, and recruiting tools to continuously improve hiring outcomes.What We're Looking For, • Experience using Greenhouse or a similar ATS to manage and streamline recruiting operations., • Hands-on experience sourcing technical candidates using LinkedIn Recruiter to build and maintain strong pipelines., • 5+ years of recruiting experience, including 3+ years focused on technical hiring (e.g., software engineering, product management, data science)., • Demonstrated success meeting or exceeding technical hiring goals in a high‑growth, fast‑paced environment., • Proven ability to build and execute creative sourcing strategies for hard‑to‑fill technical roles., • Strong organizational and time‑management skills, with the ability to juggle multiple searches and stakeholders., • Excellent communication and interpersonal skills, with a passion for delivering an exceptional candidate experience., • High standards for integrity, ownership, and accountability., • Comfort operating in ambiguity and building structure in dynamic environments. Bonus Points • Passion for education and enthusiasm for advancing the GiveCampus mission., • Hands‑on experience with building recruitment dashboards, recruitment marketing tools, and data‑driven hiring strategies. At GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply. GiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. If you feel like you don't meet all of the requirements for this role, please apply anyways. We know confidence gaps and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.

Job DescriptionSalary: Community Health Worker (PG County & Remote) The Community Health Worker (CHW) will support integrated wellness initiatives focused on behavioral health and chronic disease prevention. This role serves as a vital link between individuals, families, schools, healthcare providers, and community resources to promote access to care, improve service delivery, and foster health equity. Working in a collaborative, person-centered environment, the CHW will engage with diverse populations to build trust, provide education, and support individuals in navigating health and social services. The CHW will contribute to both mental health and chronic disease prevention efforts through outreach, informal counseling, advocacy, and capacity-building activities. Responsibilities & competencies • Increase utilization of preventive care and needed mental health services within the county, • Assess client/patients unmet social needs, • Develop an intervention plan with the client/patient, family/caregiver(s) providers (as appropriate) under the supervision of the mental health lead care manager, • Facilitate & education on community resources to the client/patient & families served and assist with food, housing, mobility, energy assistance, childcare, and other governmental programs. Assist students at social services and social security visits for SNAP, TCA, and TDAP when applying for SSI/ SSDI and insurance, • Complete school and community visits to improve participant engagement, • Monitor adherence to intervention plans, evaluate effectiveness, monitor students progress in a timely manner, and facilitate changes as needed, • Attend or call-in for daily and weekly care & wellness meetings. Weekly care & wellness meeting will include a review of all clients/patients on CHW caseload/assigned, • Complete documentation, in preferred platform, detailing efforts, resources, and communications with client/patient & their families, • Share client/patients & families concerns with the care & wellness team during check in meetings, • Attend mandatory training to improve client/patients & families communication and community health support skills, • Provide feedback for the improvement of the Programs assigned, • Flexibility to work occasional evenings and weekends to support events and outreach initiatives, • Perform other duties as required QUALIFICATIONS • Bachelor's degree preferred, • 1-3 years experience working in community health care settings is required, • Local knowledge about and connections to community health care and social welfare resources is desirable; particularly in PG county, • Bilingual in English and Spanish preferred., • Must have a strong team building, leadership, and mentoring skills., • Must have high organizational, performance management, and problem-solving skills., • Have high emotional intelligence and exceptional communication skills., • Must have influencing skills that foster a collaborative and continuous-improvement environment., • Proven ability to lead, motivate, and build cross-functional teams that deliver services and solutions that surpass client/patient expectations., • Proficiency in communication technologies (email, cell phone, etc.), • Highly organized with the ability to keep accurate notes and records, • Experience with health IT systems and reports is desirable, • Must be customer focused, • Contribute to high-quality deliverables and/or tasks under supervision In addition to the above qualifications the successful incumbent is expected to consistently demonstrate: • Core values consistent with a person-centered approach to care, • Demonstrates professional, appropriate, effective, and tactful communication skills, including written, verbal and nonverbal, • Demonstrates a positive attitude and respectful, professional customer service, • Acknowledges program participants rights on confidentiality issues maintains client/patient confidentiality at all times and follows HIPAA guidelines and regulations, • Proactively acts as a client/patient advocate, responding with empathy and respect to resolve client/patient and family concerns, and recognizes opportunities for improvement to meeting concerns, • Proactively continues to educate self on providing quality care and improving professional skills REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is generally performed remotely or within the office environment, with standard office equipment available. While performing the duties of this job, the CHW is regularly required to talk or hear, stand, walk, sit; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The CHW frequently lifts and moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The CHW is expected to complete onsite visits and by driving to the public schools and the communities including client/patient homes, physician offices, and other healthcare facilities (as needed). The CHW is required to document client/patient-related activities and conversations within 48 hours of the client/patient interaction. Work may be performed at the school site and/or Medicalincs offices. Travel will be required. Work is mostly sedentary in nature but may require occasional standing and walking. Lighting and temperature must adequate, with no hazardous or unpleasant conditions caused by noise, dust, etc. Must have good vision and be able to read, write, and communicate fluently in English. Occasional working overtime may be required to meet project deadlines. ABOUT MEDICALINCS Medicalincs is a renowned healthcare business & clinical management services firm that supports health organizations to improve organizational performance by providing less expensive, human-centered, integrated, managed care solutions. We have significantly improved health outcomes, cost savings, and return on investment for our clients. Medicalincs was launched in 2017. We are located at Silver Spring, Maryland, and serve the Maryland, District of Columbia, and Virginia regions. OUR MISSION: At Medicalincs, our mission is to link silos in the healthcare system -- to achieve the most cost-effective, high quality, and continually-improved care delivery that preserves & saves lives! OUR PHILOSOPHY: To make a difference, you need to be THICK - Trusted, Hearty, Innovative, Committed, & Kaizen! Medicalincs brings a unique understanding of healthcare delivery systems across healthcare settings & payer groups; and in-depth experience applying strategic fusion of clinical, business, and technical expertise -- to drive comprehensive and tried-and-true lasting solutions to advance networks and population health management. Our areas of expertise include: Managed Care & Care Value | Care Delivery Model Transformation Implementation | Quality Improvement & Students Safety | Program Management & Change Management | Program Evaluation & Data Analytics | Organizational Development & Strategic Planning. Are you on a mission to continually improve healthcare solutions that preserve & save lives? MEDICALINCS offers you: • A balance of work, life, & fun -- with a close-knit team of professionals!, • Delivery of top-notch health care solutions to our clients, • An innovative and creative environment, with diverse highly talented co-workers, • Empowerment to perform at your highest potential and opportunity to grow, • Recognition for being part of a talented team & Reward for performance

Job DescriptionCompany Description Founded in 1952 and formerly known as Heery International Inc., the firm operates throughout the United States as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice, sports, K-12 education, higher education, aviation and government facilities. Recognized for service excellence by a broad spectrum of professional organizations and industry publications, the talented multidisciplinary team at Turner & Townsend Heery exceeds client expectations — adding value, best practice and expertise at every turn. The team's unique client-centric culture is integrated into each project and reflects a passion for the built environment and staying true to the client’s vision. Job Description Turner & Townsend Heery are looking for a Project Manager to work on multi-disciplined real estate project solutions for Higher Education clients, with direct accountability for project delivery. The ideal candidate will have experience working on multiple construction projects simultaneously ranging from $20k – $2M preferably related to Higher Education or the Public Sector. *This role requires on site presence with 1 day remote *Requires travel to other NVCC campuses in the Northern VA area Responsibilities • Provides overall management and administration of pre‐design, design, and construction and commissioning services., • Confirms that appropriate project authorization and funding is in place before activities begin; prepares cash flow projections and monitors financial performance., • Assures that all necessary jurisdictional approvals (such as MDE, DNR, WSSC) are obtained and that all applicable codes and standards are met., • Diligently pursues the timely completion of any punch list and project closeout activities., • Provides overall project cost control, schedule management and quality assurance for projects from the design phase through project closeout., • Anticipates potential problems that may jeopardize project success and identifies alternative solutions. Assures that projects adhere to approved scope, are completed within budget, on schedule and at the prescribed level of quality., • Maintains project records and produces various reports., • Maintains critical project information in an automated project management system on a continuous basis., • Provides leadership to various individuals associated with each capital project. Manages and/or coordinates activities of technical discipline team members, specialty consultants, construction inspectors, and project support staff., • Partners with planners during scope development, cost estimates and project scheduling and may assist maintenance and operation staff with warranty compliance., • Works closely with client representatives on a day‐to‐day basis., • Administers the process of selecting design professionals, consultants and contractors to design and construct capital projects., • This includes preparing scopes of work, soliciting for services, evaluating credentials and interviewing potential contractors, evaluating references and past performance, and negotiating fees and services.Qualifications Minimum Qualifications (includes min. Education, Experience, Knowledge/Skills & Abilities) Education: • Minimum of five (5) years of progressively responsible experience, which includes managing multiple renovation projects and/or new construction projects., • Experience should also include managing A/E (design) consultant services and construction administration., • Must have been in a previous position that demonstrates independent decision‐making., • Required Knowledge, Skills, and Abilities (KSAs)., • Possess thorough knowledge of design and construction management practices., • Ability to independently manage and coordinate multiple design and construction projects., • Ability to effectively communicate (in oral and written form) and to use a computer for email, correspondence, reports, spreadsheets and automated project management systems., • Ability to create management reports., • Ability to coordinate work with customer departments, campus administration, designers, other project managers, government agencies, and other service and support agencies., • Ability to manage project finances, make and review estimates, negotiate contract change orders with A/E firms and contractors, and to develop and manage value‐ engineering efforts., • Ability to perform contractor and A/E evaluations., • Ability to review construction drawings and specifications for constructability., • Knowledge of national, state and local codes and regulations applicable to the design and construction of facilities., • Ability to function in a team-oriented environment, taking on new tasks with enthusiasm and energy. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application. All your information will be kept confidential according to EEO guidelines. #LI-KO1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Job Description Edgewater Federal Solutions is currently seeking Agile Program Manager to support our federal client, located in Washington, DC.The Agile Program Manager is responsible for leading the strategic direction and operational execution of the Board’s Agile transformation program. This senior role will be responsible for driving team maturity, ensuring Agile resource effectiveness, maintaining playbook consistency, and achieving measurable business value across multiple teams, with planned expansion. The person will work closely with the manager of the Transformation Office, program sponsors, and business stakeholders to build a sustainable, data-driven Agile program that adapts to the organizational culture while maintaining rigor and consistency. This is a strategic role requiring someone who can both operate and innovate—executing day-to-day program management while shaping the future direction of organization's Agile practices. This is onsite in DC with no remote option. We are only considering candidates that currently reside within a 50 mile radius of D.C. Qualifications: • At least ten (10) years of professional experience with at least 5+ years leading enterprise Agile transformations., • US citizenship is required to obtain an employee badge., • At least five (5) years of hands-on experience and proven track record of coaching teams., • At least three (3) years of experience of effective project/program management or systems engineering experience demonstrating ability to manage complex initiatives., • Deep expertise in multiple Agile frameworks (Scrum, Kanban, SAFe, or similar) with ability to adapt practices to organizational culture rather than rigid framework adherence., • Demonstrated ability to define and implement Agile maturity models and assessment frameworks., • Strategic thinker with track record of evolving Agile practices, recommending improvements, and driving organizational change., • Excellent stakeholder management skills with ability to engage and influence senior leadership, sponsors, and business stakeholders., • Experience building sustainable governance models including documentation standards, engagement rhythms, and risk management., • Strong conflict resolution and problem-solving skills for addressing team dynamics and resource challenges., • Excellent communication skills including status reporting, presentations, and facilitation., • Industry leading Agile practitioner certifications such as Certified Scrum Master, Certified Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe), etc., • Bachelor's degree in relevant field; advanced degree preferred. Additional benefits include: • Paid Time Off & Holiday Pay, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Disability, Life Insurance, and AD&D, • Flexible Spending Accounts, • Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution), • Tuition and Technical Training Reimbursement, • Exercise Reimbursement, • Computer Reimbursement, • Employee Assistance Program Company DescriptionEdgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.\r\n \r\nIt has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.

Job Description Company Overview Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies. DHA Overview The Defense Health Agency (DHA) is a joint, integrated Combat Support Agency that enables the Army, Navy, and Air Force medical services to provide a medically ready force and a ready medical force to Combatant Commands during peacetime and wartime. Established to enhance the delivery of integrated, affordable, and high-quality health services, the DHA supports Military Health System (MHS) beneficiaries and drives the integration of clinical and business processes across the MHS. The agency plays a pivotal role in ensuring military personnel and their families receive comprehensive healthcare, thus maintaining operational readiness and overall force health protection. Position Overview Pantheon Data is seeking a Senior Program Manager to lead a major task order supporting the Defense Health Agency (DHA) in advancing enterprise innovation and technology integration across the Military Health System (MHS). This role requires managing multiple workstreams and cross-functional teams to drive the adoption of advanced technologies that improve healthcare delivery for providers and beneficiaries. The Senior Program Manager will oversee task order execution, deliver high-quality senior-level briefings and reports, and ensure all products and communications align with DHA's mission, standards, and strategic objectives. Responsibilities • Provide direct support to DHA leadership by managing senior-level briefing reports, overseeing deliverables, operations, and ensuring quality, accuracy, and compliance with agency standards., • Lead and guide project teams, fostering collaboration, productivity, and alignment across multiple workstreams., • Manage and coordinate daily operations across cross-functional teams, driving efficiency and program success., • Develop and implement strategic plans to integrate innovative technologies and solutions into DHA's healthcare enterprise., • Engage with internal and external stakeholders to ensure alignment of program and project goals with DHA's mission and priorities., • Oversee project planning, execution, and monitoring activities to ensure timely delivery of milestones and objectives., • Manage resources, budgets, schedules, and staffing across multiple concurrent projects., • Identify, assess, and mitigate risks associated with project execution and technology adoption., • Foster a culture of innovation, continuous improvement, and idea sharing across program teams., • Ensure compliance with DoD, federal, and DHA-specific regulations, policies, and security requirements., • Prepare and present reports, updates, and recommendations to senior DHA leadership and mission stakeholders., • Mentor, coach, and support program staff, encouraging professional development and growth., • Bachelor's degree in Business, Healthcare Administration or related field., • Minimum of 10 years of experience in program management, with a focus on technology integration and innovation., • Minimum 3-5 years' experience with federal acquisition and programming., • Proven experience leading and coordinating large, cross-functional teams, including direct or matrix management of 30 or more team members., • Proven experience managing large, complex projects with multiple workstreams., • Strong knowledge of project management methodologies and tools., • Excellent leadership and team management skills., • Exceptional communication and interpersonal skills., • Ability to work effectively with cross-functional teams and stakeholders at all levels., • Proficiency in project management software (e.g., Microsoft Project, JIRA, etc.)., • Strong problem-solving and decision-making abilities., • Knowledge of healthcare systems and technology., • Ability to work collaboratively and effectively in a dynamic environment., • Ability to work effectively remotely in cross-functional teams., • Ability to meet deadlines and produce quality work., • Master's degree in Business Administration, Healthcare Administration, or related field., • PMP (Project Management Professional) or similar certification., • Experience working within the Department of Defense (DoD) or healthcare industry., • Familiarity with agile methodologies and the systems development life cycle (SDLC)., • Experience with technology innovation and implementation in healthcare settings., • Knowledge of relevant standards and regulations, such as HIPAA and FDA guidelines. U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance. Work Location: Hybrid - 7700 Arlington Boulevard, Suite 5101, Falls Church, VA, 22042 • Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely., • If the position is remote or hybrid, you may periodically work from a Pantheon Data office location or client site. The salary range for this position is $220,000 - $240,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Benefits Overview We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at Pantheon Data Important Information All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone (571) 363-4020. This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster

Job Description Company Overview Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies. Position Overview Pantheon Data is seeking a Program Manager to provide strategic leadership and oversight in support of U.S. Coast Guard Headquarters Directorates, delivering high-quality civil engineering and program management services aligned with federal standards and mission objectives. This role will guide cross-functional teams, drive key initiatives, and ensure effective coordination across stakeholders while supporting evolving policies and operational priorities. The ideal candidate brings extensive experience in federal environments, strong leadership and communication skills, and the ability to navigate complex, multi-agency settings while maintaining a focus on performance, collaboration, and mission success. Responsibilities • Manage multiple task orders and teams performing under a single Blanket Purchase Agreement (BPA)., • Provide leadership support for priority initiatives including senior leadership briefings, leadership councils, Congressional requests, ad hoc data calls, and various programmatic needs., • Support the lifecycle of policy promulgation to include developing draft policy and necessary updates as the program evolves and business processes modernize., • Master of Arts or Master of Science in Management, Engineering, or Business/Financial related field., • An active PMP certification., • At least 15 years of experience working within the Department of Homeland Security (DHS) or Department of Defense (DoD), with a minimum of 10 years specifically focused on Federal Real Property management, including responsibilities such as property acquisition, asset optimization, space planning, portfolio management, and ensuring compliance with federal regulations and policies., • Minimum of 10 years of experience leading and directing complex engagements or projects within DHS or DoD., • These engagements involve managing high-stakes, largescale initiatives that require coordination across multiple teams, agencies, or contractors, and often include navigating diverse stakeholder interests, aligning with strategic goals, and ensuring timely execution., • Complex projects may include infrastructure development, policy implementation, risk management, resource allocation, and ensuring that the programs are delivered within scope, budget, and regulatory requirements., • This leadership experience is distinct from, and may overlap with, the Federal Real Property experience, but is primarily focused on driving programmatic success and organizational change., • Ability to work effectively remotely in cross-functional teams., • Ability to meet deadlines and produce quality work., • Experience supporting DHS/USCG or any federal agency., • Executive level communication and Strategic thinking and decision-making., • Stakeholder management and communication lead., • Organizational change management professional., • Persuasive writing and policy articulation. U.S. Citizenship with the ability to obtain and maintain a Public Trust clearance. Work Location: Onsite at USCG HQ in Washington, D.C. • Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely., • If the position is remote or hybrid, you may periodically work from a Pantheon Data office location or client site. The salary range for this position is $100,000 - $180,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Benefits Overview We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at Pantheon Data Important Information All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone (571) 363-4020. This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster

Job DescriptionTask Order Project Manager (DISA) Location: Remote, USA Job Type: Future Opportunity: Proposal Who We Are Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT Consultant and Management support in both the private and public sectors. Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach. Key Responsibilities This role supports the Defense Information Systems Agency (DISA), which combines Agile expertise with project management leadership to enable delivery teams to adopt Agile methodology while managing large, complex task orders. The position establishes processes for managing a portfolio of work in an Agile way, drives strategic change across the organization for adoption of Agile techniques, and embeds an Agile culture using techniques from a wide range of Agile and Lean methodologies and frameworks. Under the guidance of the Program Manager, this role is responsible for the overall management of specific task order(s), working directly with the Contracting Officer Representative (COR), Task Order Managers, Government management personnel and customer agency representatives. The position ensures that technical solutions and schedules are implemented in a timely manner while enabling stakeholders to find accurate and current project or program status without disruption to delivery. Required Qualifications • Five (5) years of relevant project management experience with progressively higher responsibility, • Five (5) years of leadership experience in public and/or private sector IT and/or consulting fields, • Demonstrated experience with Agile coaching, advising, workshops, and mentoring, • Organization-level experience with executive coaching on digital service delivery design, • Certifications:, • Project Management Professional (PMP) Certification or equivalent nationally recognized project management certification, • Scrum Alliance Certified Enterprise Coach or equivalent Agile certificationAdditional Qualifications:, • Proven track record of successful large-scale project delivery, • Experience working with Government agencies and understanding of Federal procurement processes, • Demonstrated ability to manage multiple concurrent projects and priorities, • Experience with digital transformation initiatives Preferred Qualifications: • Master's degree in Project Management, Business Administration, or related field, • Additional Agile certifications (CSM, CSP, SAFe Program Consultant, etc.), • Experience with DoD or DLA contracting systems, • Knowledge of ITIL framework and service management, • Experience with cloud technologies and modern software architectures, • Familiarity with AI/ML implementation in enterprise environmentsWhy you will love working with us/ Perks, • A comprehensive benefits package including healthcare (medical, dental, vision and disability), • a 401k program where you are 100% vested from day one with an employer match after 90 days., • an Educational Assistance program., • a Student Loan Repayment Program, • Gym Reimbursement Program., • Paid Time off, • Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/Vet/Disabled

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Donation matching, • Health insurance, • Opportunity for advancement, • Paid time off, • Profit sharing, • Training & development, • Tuition assistance, • Vision insurance Employment Type: Full-Time About AKIVA AKIVA is an AI-native engineering firm specializing in enterprise services, domain-specific solutions, and high-performance infrastructure from strategy through deployment. We build innovative systems that drive measurable results for commercial enterprises and government agencies. AKIVA is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). Position Overview AKIVA is seeking a Program Manager to lead end-to-end delivery of an FAA Air Traffic Organization (ATO) safety policy and performance support engagement. You will serve as AKIVA's single point of accountability to the federal program office, own task execution and schedule across a portfolio of safety policy, audit/assessment, and analytics workstreams, manage a multidisciplinary delivery team, and ensure every deliverable, status report, and program review is on time, accurate, and Section 508 compliant. Key Responsibilities Serve as the single point of contractual and operational accountability to the federal program office; own the customer relationship and lead recurring program reviews Author, maintain, and execute a Project Management Plan covering schedule, milestones, deliverables, staffing plan, and resource rationale across all workstreams Author and submit monthly status reports covering work completed, in progress, and planned; hours by task and labor category; deliverable status; risk identification and mitigation; and full financial status by line item, including F&E and OPS funding segregation Develop and maintain a Quality Control Plan that supports the government's Quality Assurance Surveillance Plan Plan, prepare materials for, and run quarterly program management reviews including financial summary, six-month staffing forecast, performance summary, accomplishments, Quad Charts, and action item tracking Maintain a project schedule aligned to the Project Management Plan with program- and task-level milestones, resource requirements, and deliverables Author and maintain a quarterly Stakeholder Communication Plan covering communication types, recipients, frequency, medium, and follow-through actions Lead transition-in (including joint inventory of Government Furnished Property) and transition-out (including final inventory and closeout meeting) activities Supervise, coach, and develop the delivery team; set performance targets, allocate workload, and conduct regular reviews Manage program risks, escalations, and corrective actions in coordination with the federal program office Ensure all documentation and deliverables are Section 508 compliant Coordinate with AKIVA corporate leadership on subcontractor and teaming-partner management and small-business participation reporting Required Qualifications Bachelor's degree in Business Administration, Public Administration, Engineering, Information Systems, Aviation Management, or a related field (equivalent experience may be substituted) Project Management Professional (PMP) certification, current and in good standing 8+ years of program or project management experience supporting federal contracts 5+ years leading multi-task federal task orders, including responsibility for monthly status reporting, financial reporting by contract line item, risk management, and recurring program reviews Demonstrated experience authoring and executing Project Management Plans, Quality Control Plans, transition-in plans, and transition-out plans Demonstrated experience as the contractor lead interface with a Contracting Officer's Representative (COR) and federal program leadership Excellent stakeholder management, executive-level business writing, and meeting facilitation skills Proficient with Microsoft Project or equivalent, Microsoft Office Suite, and SharePoint or comparable government collaboration platforms Ability to obtain and maintain a federal Personal Identity Verification (PIV) credential Must be authorized to work in the United States Preferred Qualifications Master's degree (MBA, MPA, MS in Engineering, or related discipline) Program Management Professional (PgMP), ITIL Foundation or higher, PMI-ACP, or Certified Scrum Master Lean Six Sigma Green Belt or Black Belt Prior FAA, ATO, DOT, or aviation-industry program management experience Familiarity with FAA Safety Management System (SMS), ATO Audits and Assessments, Independent Operational Assessment (IOA), and In-Service Decision (ISD) processes Experience managing programs with mixed FFP and T&M funding, including segregation of F&E and OPS funds Familiarity with AI-assisted program reporting, risk-monitoring, and document-generation tools Tools, Technologies & Frameworks Project Management: Microsoft Project, Smartsheet, Atlassian Jira | Productivity: Microsoft Office Suite, Teams, SharePoint, Outlook | Reporting: Microsoft Excel, Power BI, Tableau | Collaboration: SharePoint, government Knowledge Sharing Network (KSN) sites, Confluence | Standards: PMBOK, FAR/AMS, Section 508, ISO/IEC 27001 What AKIVA Offers Professional development and skill-building opportunities Supportive management team with Veteran-owned company values Opportunity to work on impactful public sector engagements Long-term contract engagement with potential for extension AI productivity tools and training provided at no cost to employees Comprehensive Benefits Package 401(k) with generous company match Medical Insurance Dental Insurance Vision Insurance Short-Term & Long-Term Disability Insurance Paid Time Off (PTO) Profit Sharing Join Our AI Innovation Network Interested in staying connected with AKIVA's AI initiatives, research, and opportunities? Join our AI Innovation Network here: Equal Employment Opportunity Statement AKIVA is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, national origin, age, physical disability, marital status, military and Veteran status, or any other characteristic protected by applicable law. We believe that diversity among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people within a qualified candidate pool. AKIVA is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). Flexible work from home options available.

Job Description Position Summary This is an ONSITE position located in Washington, DC. NCC is seeking a Senior Audio Visual Collaboration Specialist to support the CFTC, a world class financial agency engaged in policy and governance with impacts at all levels of the United States government. Those working for the organization are dedicated, demanding, and fair. This position will provide direct customer service and technology support to all guests, users, and executive staff. Key Areas of Responsibility • Perform moderately complex technical functions in support of audio visual and video teleconferencing infrastructure such as: set up, operation, maintenance, configuration, modification, functionality enhancement, circuit testing, calibration and troubleshooting of components and systems ., • Assist with equipment installations: setup, storage, and recommendations., • Operation of PTZ cameras, NewTek Tricaster, and various microphones in a live hybrid event environment., • Setup and breakdown of all special events/corporate meetings., • Plan and pre-produce event graphics to ensure smooth and effective event., • Operate video equipment, cameras, sound equipment for webcasting events., • Execute events with white glove service to clients., • Daily system testing to ensure equipment and room functionality., • Perform remote testing for local and regional offices., • Work from schematics, diagrams, written and verbal instructions., • Diagnose and isolate malfunctions, and makes necessary repairs and work arounds in a live environment., • Repair and/or modify equipment returned by operational users., • Test new software releases for audio visual and video teleconferencing devices to ensure interoperability with existing infrastructure; support monthly maintenance window activities., • Support change and configuration management and associated documentation requirements., • Maintain current knowledge of relevant audio-visual technologies as assigned., • Participate in special projects as required., • Review and research new video technologies for the future network requirements and technology updates., • Utilize ticket system for daily ticket requirements, maintenance activities and the creation of Change Requests and Knowledge management artifacts., • Prepare and position audio, video, and lighting equipment for broadcast and recordings., • Prepare and operate teleprompter with scripts., • Participates in engineering projects/efforts as tasked by management., • Ability to obtain and maintain a Public Trust Clearance., • Bachelors Degree in Computer Science, Digital Media, Audio/Video, or related field OR 4 years of equivalent work experience in a related setting., • Experience with Zoom Communications and MS Team Products., • Experience managing and maintaining Audio Visual legacy equipment., • Previous experience providing Tier 1 and/or 2 support to investigate and resolve problems, inefficiencies, and performance issues., • Knowledge and hands on experience with Professional Video Production Software and hardware., • Ability to work independently on assigned work with minimal oversight as required., • Certifications of one or more of the following:, • AVIXA CTS, • AVoIP Certifications (Dante, Crestron, NDI), • Working knowledge of Adobe Creative Suite products with the ability to produce edited video products, cinematic visual effects and motion graphics., • Experience utilizing ServiceNow Ticketing system, • Experience with PC/MAC IT Management in an enterprise environment. Schedule: Monday - Friday, 7am - 4pm ET Travel: There may be some travel to regional offices in Kansas City, New York City, and/or Chicago, if additional support is required. Environment/Physical Demands: Must be able to: lift up to 50 lbs at a time, sit for extended periods of time, maintain focus and attention on live event production and operation for long periods of time (estimated 5 to 6 hours) with minimal breaks. NCC provides reasonable accommodations to qualified individuals with disabilities. If you are an applicant that requires a reasonable accommodation, please email us. Please reference the position in your email. NCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristic. E-Verify Employer. VEVRAA Federal Contractor.

Job Description Job Summary Medical Assistant needed to provide administrative support skills for the National Institutes of Health (NIH) Clinical Center. These services shall include greeting patients, visitors, and staff via in-person or by phone. Administrative support services include patient appointment setting, customer service, follow guidelines regarding release and transport of medical records, and other administrative skills to support NIH. Duties • Greeting patients, visitors, and staff., • Answer phone calls and schedule patient appointments with electronic appointment request system called Clinical Research Information System (CRIS)., • Guide patients to the portal to view their upcoming appointments, • Print and report daily rosters to distribute to research teams, • Provide tour of patient care inpatient unit, • Ensure all rooms are stocked with all appropriate medical supplies and form, • Printing armbands for patients, • Assign phones to nurses for patient emergencies, • Multi-task between 2 or more operating systems, E-mails, and calendars Requirements • At least 1 year experience in health care setting, • High School diploma, • Knowledge of medical terminology, • Must have experience using electronic scheduling systems, • Must have a Real I.D, • Bilingual (Spanish) is a plus! Shifts: This is NOT a remote position Monday - Friday 7:00am - 3:30pm 3:00pm- 11:30pm (Training will be held on day shift 7am-3:30pm) Disclaimer: Americas Staffing Partner is an equal opportunity employer. All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation

Job DescriptionOur Mid-Atlantic team is looking for a remote Summer Intern! We will provide a hands-on opportunity to a student located in the Maryland, Washington, DC or Virginia areas, interested in exploring a career in nonprofits. Individuals will learn about community engagement, fundraising, participant outreach and corporate communication, working closely with the Autism Speaks Mid-Atlantic Chapter community engagement team. This is a 12-week program and students must be eligible for academic credit. Currently, our interns will work remotely but, will be in constant communication with the Field team and volunteers. PRIMARY RESPONSIBILITIES: The intern will receive training in all areas and responsibilities will include: • Researching prospects for sponsorship and event corporate support, • Outreach to local community organizations, social media groups and influencers, • Creating Social Media plans and execution, • Community outreach for potential event and campaign sponsors, volunteers, constituents, • Providing customer service to local event participants, • Outreach to lapsed past teams and follow up with current teams of our local events QUALIFICATIONS: Student interns must receive academic credit (i.e. graduate or under-graduate) sponsored by an accredited institution or require experience for a certification for a college degree. SKILLS AND KNOWLEDGE: • Strong organizational skills, follow-up and attention to detail, • Curious and inquisitive, with a willingness to learn about fundraising, event management and donor outreach, • Ability to work independently as well as collaborate with a team, • Good communication skills, both oral and written, • Strong interpersonal skills/customer service skills, • Proficient in MS office, including Word, Excel, and Outlook & Social Media, • Demonstrates initiative, resourcefulness, and problem-solving skills CORE COMPETENCIES: • Building Collaborative Relationships, • Professional Behavior, • Results-Driven, • Customer Orientation, • Flexibility You are responsible for protecting the confidentiality, integrity and availability of all Autism Speaks data and information to which you have access Powered by JazzHR uEsK2l1hX9

Job Description SkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider headquartered in Dulles, Virginia with operations across the U.S. We provide innovative enterprise-wide solutions as well as targeted services addressing the complex challenges faced by our federal government clients. Our focus is on enabling our clients to deliver their mission most efficiently and effectively – anytime, anywhere, securely. We combine technical expertise, mission awareness, and an empowered workforce to produce meaningful results. This is a contingent position based upon customer approval. SkyePoint Decisions is seeking a Incident Detection/Response Manager (SOC Manager) to join our team supporting the Department of Education's (DoED) Federal Student Aid (FSA) Cybersecurity and Privacy Support Services (CPSS) in Washington, DC. This is a remote position. Responsibilities: • Manages SOC daily activities including building schedules and making sure all documentation such as but not limited to SOPs, Playbooks, CONOPS are up to date., • Manages Tiers I/II/III incident response operations., • Coordinates containment, eradication, and recovery activities., • Leads post-incident reviews and root cause analysis., • Ensures compliance with NIST SP 800-61 and FSA incident response SOPs., • Manages SIEM event "notables" dashboards., • Maintains coverage schedule per shift., • Maintains call tree including contact information for all partner organizations and CSPs. Required Qualifications: • 8+ years of IT experience, 4+ in incident response., • At least one of: GCIH, GCFA, GREM, among others., • Experience with SIEM, SOAR, EDR, CDM, and malware analysis., • Experience with operating systems and networking., • Experience with AWS native services and tools., • Experience managing SOC overseeing complex systems., • Must be a U.S. citizen., • Must be able to obtain a Public Trust. Compensation: Salary Range: $100,000-$120,000 The SkyePoint Decisions salary range for this position is a general guideline only. It represents an estimated range for this position and is just one piece of our total compensation package. Salary at SkyePoint is determined by various factors, including but not limited to location, work schedule, the candidate's combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, market data and business considerations. In addition to a competitive salary, SkyePoint offers benefits including a certification incentive program, PTO, floating federal holiday options, several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, Vision, ST/LT Disability, Life Insurance, and 401k matched. What We Can Offer You: • At SkyePoint, we go B.I.G. (beginning in GRATITUDE) by recognizing all we have and giving back to our employees, families, and communities. It instills a positive mindset that permeates all we do. By beginning in gratitude, SkyePoint can continue to spread living in gratitude each day., • Great Benefits: Several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, ST/LT Disability, Life Insurance, floating federal holiday options, and 401k matched, • Certificate Incentive Program: To promote professional development, we recognize and reward employees who obtain new certifications aligned with business needs., • Flexible Work Environment SkyePoint Decisions is an established ISO 9001:2015 and ISO/IEC 27001:2013 certified small business and appraised at CMMI Level 3 for Services and Development. We possess a common vision of excellence and foster a collaborative team culture built upon individual performance and accountability. We invest in our people and systems to create value for our clients. It is the SkyePoint Way. We are grateful for the opportunity to work with exceptional people and give back to the communities we serve. Our employees value the flexibility at SkyePoint that allows them to balance quality work and their personal lives. SkyePoint Decisions is a participating E-Verify Employer. U.S. Citizenship is required for most positions. Equal Opportunity Employer/Veterans/Disabled. CCPA Disclosure Notice Here

Job Description Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Program Manager/Project Lead to provide support to a government customer based out of Arlington, VA. This is an exempt position with possible remote opportunities. MUST BE A US CITIZEN Responsibilities: • Provide day-to-day leadership and oversite of a team of 10 or more personnel, ensuring work is properly assigned, monitored, and completed on schedule in accordance with business rules and execution., • Provide comprehensive meeting scheduling and logistical support for official departmental activities, including coordination with internal and external stakeholders., • Manage senior leader calendar(s) to identify optimal meeting times, prevent conflicts, and ensure accurate scheduling of engagements., • Create and distribute calendar invitations and meeting details for in-person and virtual meetings, ensuring proper attendance and coordination., • Record, prepare, and maintain meeting minutes as requested, ensuring timely documentation and distribution when required., • Ensure timely distribution of preparatory materials to all meeting participants in advance of scheduled engagements., • Develop and deliver weekly senior leader engagement summaries covering upcoming meetings, task deadlines, and travel scheduled., • Reserve and coordinate conference room space both inside and outside the organization, including coordination with Corporate Strategic Communications and IT teams for event support., • Prepare domestic and foreign travel documentation within two business days of receiving approved requests, including authorizations, vouchers, visit requests, passports, visas, and clearance documents., • Ensure all travel entered into DTS complies with applicable regulations, including Joint Travel Regulations (JTR) and other federal travel policies, and submit vouchers promptly upon receipt of traveler documentation., • Provide office administrative and logistical support, including supply ordering, document copying/scanning, equipment functionality checks, and coordination of secure document disposal procedures., • Draft official correspondence and documentation in accordance with government guidelines, and compile, print, and bind presentations and reports as directed., • Serve as the department's primary administrative point of contact, supporting personnel actions, onboarding/offboarding procedures, training record management, HR liaison functions, property/facilities tracking, and assisting program officers with financial execution monitoring, spend plans, reporting, and risk mitigation support., • Ability to obtain a Secret clearance, • Bachelor's degree from an accredited college or university business and with ten (10) years of management experience providing business and financial support to organizations with Science & Technology (S&T) and/or Research and Development (R&D) missions, • Masters Degree with five (5) years experience in business, • Project Management training or Project Management Professional (PMP) Certification, • Experience in Navy ERP, • Quality Certification (ITIL, or other)

Job Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Location: Washington, DC or Huntsville, AL, • Remote or In-Person: 100% onsite, • Type of environment: Office, • Noise level: Medium, • Work schedule: Schedule is day shift Monday – Friday. Target salary range: $150,000 - $190,000. The salary range displayed is an estimate and will be determined based on several factors, including the individual’s combination of education, knowledge, skills, competencies, and experience, as well as contract parameters and organizational requirements. The listed salary represents one component of the total compensation package for employees. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Mandatory: Must hold an active TOP SECRET clearance with the ability to obtain an SCI PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities We are seeking a IT Project Lead to join our team supporting a government customer REQUIRED QUALIFICATIONS Experience • A project Management Professional (PMP) certification or equivalent, • Oral Communication, • Written Communication, • Strategic Thinking, • Technical Expertise, • Initiative, • Foster Innovation, • Results Oriented, • Team management., • Manages one or more projects or programs, may manage an operating office and supervises professional and technical personnel performing in their customary disciplines. Maintains aggressive efforts to achieve objectives., • The contract is properly and adequately staffed with cleared and qualified personnel capable of performing all contract requirements, • Trains and supervises personnel., • Responsible for all phases of the program budget., • Performs analysis for call order reviews with various software., • Develops Quality Assurance Programs for all products and services., • Responsible for recruiting, interviewing, and hiring staff., • Assigns staff and provide technical direction as necessary to complete task., • Monitors call order, subcontract, and funding; prepares forecasts of program financial performance., • Develops and delivers required call order, departmental, project and/or financial reports., • Assesses risk, identify business threats, and evaluate system or network security programs to create a security operations strategy while reducing risks to systems and data., • Utilizes the NIST Risk Management Framework model to assist and manage information security incidents to minimize risk to systems and data., • Develops and maintains collaborative relationships with various government teams to conduct cyber security operations across various branches of government., • Creates standard operating procedures in partnerships with government personnel to enhance security operations, improve response capabilities, and to meet compliance requirements. About the team: This position is part of a contract supporting a federal agency. The team provides Information Systems Security Officer (ISSO), Information Systems Security Engineer (ISSE), and Information Systems Security Representative (ISSR) experts as a service through ISaaS to deliver vulnerability, compliance, and risk management services as part of a cybersecurity workforce. Tasks include creating a mission-focused IT security environment that supports a federal agency’s workforce; prioritizing efficiency and encouraging innovation; integrating security into all aspects of IT information systems; and providing comprehensive delivery of security services. Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with us at . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.

Job DescriptionAppian Consultant (DISA) Location: Remote, USA. Occasional travel may be required. Citizenship : This position would require US Citizenship. Type - Future Opportunity --- Proposal Who we are: Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT Consultant and Management support in both the private and public sectors. Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach. Who we are looking for: We are currently seeking an Appian Consultant for a remote full-time position supporting the Defense Information Systems Agency (DISA). We are an organization that is committed to your growth and success in the IT software development industry, and we are looking for an Appian Consultant who is ready to assume leadership responsibilities in a supportive team environment that is focused on your success as a function of client success. What your day-to-day will look like / Duties: • Demonstrates the ability to understand a wide range of user requirements and design and develop basic solutions in Appian to meet these requirements., • Exhibits the ability to deliver complex development assignments efficiently and comprehensively., • Demonstrates increasing quality, speed, and overall productivity in their Appian development work. What we would like to see on your resume/ Required Skills: • 1 to 2 years in software development, preferably some exposure to Appian., • Understand the internal project methodologies (mostly agile events) to deliver working code., • Displays the ability to work independently and within a small team setting., • Ability to present to product owners and other stakeholders. Education: Bachelor's degree in a technical field such as software engineering, engineering, computer science, etc. What will make you stand out as a candidate: • Good communication, • Will have competency in the use of the Microsoft Office suite., • The Consultant will have general knowledge of the area of support assigned. This could include the customer domain (e.g., federal government operations, specific mission of assigned agency), solution set (e.g., IT, business analysis, pricing, etc.), or internal HQ functions (e.g., HR, Finance, Proposal writing, etc.) applicable to the assigned work area., • Certification: Appian level 1 certification, (It is preferred or expected to take the exam in the first month) Agile Certification, SQL – basic DDL and DML – create, update, delete query operations; ability to select (aka search) = CRUD *, and as needed on project – can cover: Oracle, MySQL, Postgres, • Able to map changes from the database to Appian CDT via XSD', • The Consultant will demonstrate the ability to follow directions from a supervisor or client staff and complete assignments in a diligent fashion., • Demonstrates familiarity and follows the project team's processes and protocols., • Methodology – HIL Dev and Processes – SDLC including deployment cycle), understanding why we do them, how to do them, and how to adapt / change. Why you will succeed at Horizon: Horizon works at the forefront of new Appian features and development practices and supports its employees in being trained and certified in the latest and greatest. As we continue to expand and grow the Horizon brand around the globe, we want to ensure that our team members are growing with us as you are a vital part of our success story. This is a great opportunity for us to invest in our employees by supporting you with the right skills and tools to be successful in your careers. You can expect to be mentored to develop senior-level architectural, technical, and managerial skills to quickly advance to senior-level roles. Why you will love working with us/ Perks: • A comprehensive benefits package including healthcare (medical, dental, vision and disability), • a 401k program where you are 100% vested from day one with an employer match after 90 days., • an Educational Assistance program., • a Student Loan Repayment Program, • Gym Reimbursement Program., • Paid Time off, • Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/Vet/Disabled