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Job DescriptionDescription: Junior Systems Administrator Primary Location: Springfield, VA, US Must be a U.S Citizen Security Clearance: Active Top Secret/SCI Job Summary The Systems Administrator will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems. Specific Responsibility • Provide systems administration of desktop and server systems connected to local and wide area networks., • Desktop system management responsibilities to include the following:, • Account monitoring, • Security, • Operating System (OS) installation, • Any other local area system administration related functions, • Provide support for implementation, troubleshooting and maintenance of IT systems., • Provide support to IT systems including:, • Day-to-day operations, • Monitoring and problem resolution for all client, server, storage, network devices, mobile devices, etc., • Provide Tier 2 and Tier 3 problem identification, diagnosis, and resolution of problem., • Isolate and resolve hardware and software problems involving:, • Applications, • Operating systems, • Hardware, • Communications infrastructure, • Troubleshoot, maintain the integrity, and configure network components along with implementing operating systems enhancements to improve reliability and performance., • Integrate new technologies into new and existing systems including the transition and migration of corporate systems., • Support requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements., • Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products., • Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels., • Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required., • Follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports., • ServiceNow Experience Required**, • Demonstrated experience troubleshooting software, hardware, and network issues is required., • Working knowledge of the following concepts are strongly desired:, • TCP/IP, • DNS, • LDAP, • Firewalls, • Local and Wide Area Networks, • Storage Area Networks, • Network Attached Storage, • Knowledge of databases such as SQL and Oracle, • Previous experience managing DNS records, SSL Certifications, Crontab entries, and Linux or Windows user accounts is highly desired., • Previous experience supporting the IC/DOD is desired., • Bachelor’s Degree with two (2) years of Systems Administration experience is desired, but experience can be substituted in lieu of a degree., • Must have experience with Windows and/or Unix/Linux server administration in either or both physical and virtualized environments, • Must have demonstrated experience with scripting (VB, PERL, shell, etc), customer service and support, and a working knowledge of IT security concepts and best practices, • Must have familiarity with Windows Active Directory and Group Policy Objects, • Will be required to obtain CompTIA Security+ or DoD 8570 Level II equivalent certification within 6 months of hire. Physical Requirements and Work Environment While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Company Description Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer’s mission. Obsidian Solutions Group LLC is a veteran-owned small business. A career at Obsidian Solutions Group means you can put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families. Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer’s expectations. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Obsidian Solutions Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.

Job Description Responsibilities: • Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk., • Supervising the DC Service Desk team., • Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved)., • Scheduling the firm’s Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment., • Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support., • Providing career development guidance to staff and recommending training paths., • Performing administrative duties related to the processing of all leave requests, timecards, and annual reviews in a timely manner., • Identifying, recommending, and documenting procedures and processing improvements related to IT service delivery and problem resolution., • Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues., • Reviewing, editing, and maintaining support services knowledge database., • Providing feedback to the Training Manager to ensure training programs meet the needs of the firm’s end users., • Supervising planning and management of location specific projects; i.e., laptop replacement., • Four year college degree required, • 6+ years experience in providing end-user support; 3+ years supervisory experience in a Help Desk or Service Desk environment., • Knowledge and experience with law firm specific applications is required., • Previous employment in a law firm or legal department is preferred., • Extensive experience in computer and mobile device Operating systems, Application Software, Computer Hardware, Remote Access and Network connectivity., • Excellent time management skills., • Flexibility to work additional hours, as necessary

Job Description Job Title: IT Service Desk Manager Location: Washington DC 20001 Salary/Payrate: $140K-$185K annually AWESOME benefits!!! Work Environment: Hybrid (2 days WFH after initial ramp up period of 90 days) Term: Permanent / Fulltime Bachelor’s degree required: PREFERRED Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-MG1 The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 environment. Responsibilities include but are not limited to: • Supervising the IT Service Desk Supervisor and IT Service Desk Analysts ensuring quality customer service to the firm., • Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved)., • Scheduling the firm’s Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment., • Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support., • Providing career development guidance to staff and recommending training paths., • Identifying metrics and collecting associated data to ensure optimal Service Desk operations., • Performing administrative duties related to the processing of all leave requests, timecards, and annual reviews in a timely manner., • Identifying, recommending, and documenting procedures and processing improvements related to IT service delivery and problem resolution., • Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues., • Reviewing, editing, and maintaining support services knowledge database., • Providing feedback to the Training Manager to ensure training programs meet the needs of the firm’s end users., • Supervising planning and management of location specific projects; i.e., laptop replacement., • Collaborating with other Directors, Managers and Supervisors to ensure that departmental and firm projects are completed efficiently., • Supporting, upholding, and encouraging compliance with all computer related policies throughout the enterprise., • Supporting firm policies and procedures related to the Information Technology Department. Qualifications: • Four-year college degree preferred; equivalent experience will be considered., • Minimum six years’ experience in providing end-user support., • Minimum of three years’ supervisory experience in a Help Desk or Service Desk environment., • Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application Software, Computer Hardware, Remote Access and Network connectivity., • Expert knowledge in Windows operating systems and Microsoft Office Suite and/or related software., • Strong leadership, interpersonal and customer service skills and personal initiative., • Proven project management skills and an ability work under time constraints to meet deadlines., • Ability to write reports, business correspondence, and procedure manuals., • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists., • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form., • Ability to make sound decisions and demonstrate a high degree of trustworthiness in handling confidential and sensitive information., • Ability to strategically maintain financial/budgetary information., • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations., • Ability to be a change agent and drive new firm initiatives., • Ability to demonstrate strategic focus., • Ability to define goals and follow though to achieve results., • Excellent organization and communications skills, both oral and written., • Ability to work in a fast-paced environment while exhibiting a strong attention to detail., • Flexibility to work additional hours, as necessary.

Job DescriptionDescription: About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: • Assigned within Operations and Assignment Division or a Regional NMCSO for the procurement, assignment, and protection of radio frequencies incident to the satisfaction of telecommunications requirements in support of the customer, • Prepare engineering data for frequency, telecommunications, and other communications-electronics matters for participation in meetings or subcommittees, National and International working groups, and Conferences and Conventions., • Analyze spectrum data of communication systems and based upon knowledge of radio equipment and radio propagation, initiates and directs actions at the National or International level, as required, to eliminate conflicts in frequency assignments that arise as a result of the heavily congested radio frequency spectrum., • Coordinate with appropriate federal, non-federal, military, and other government officials of the United States and foreign countries to carry out the above actions., • Formulate and direct studies of customer radio frequency assignments with a view toward adjustment, sharing, or reassignment to ensure spectrum efficiency for authorized customer use., • Attends working groups pertaining to frequency allocation plans, frequency assignment plans, and DoD policies affecting the communications-electronics elements of the military services., • Bachelor of Science or Bachelor of Arts degree or a graduate of the Interservice Radio Frequency Management School (IRFMS) or The Army Spectrum Management Course or Navy’s Fleet Spectrum Manager Course (FSM)., • Ten (10) or more years of experience in spectrum management work related to the duties described above. Benefits: We offer highly competitive salaries and full healthcare benefits. Equal Employment Opportunity: eSimplicity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability.

Job DescriptionThe Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria, VA) and regional offices (Austin, TX; Tempe, AZ). Tier 2 Agents handle escalated incidents from Tier 1, resolve hardware/software issues that require desk-side intervention, and ensure timely service delivery per Service Level Agreements (SLAs). Key Responsibilities · Incident Resolution & Escalation • Provide desk-side troubleshooting and resolution of escalated tickets, including workstation hardware, operating systems, VPN, remote connectivity, printers, and peripheral devices., • Resolve complex application support issues (e.g., Microsoft 365, ServiceNow, enterprise business apps)., • Escalate unresolved issues to Tier 3, documenting all steps and maintaining clear communication with end users., • Deliver VIP/“white glove” support for executives and senior leadership, including on-site event or travel support when needed.· Hardware/Software Support, • Install, configure, and maintain laptops, desktops, mobile devices, and related hardware., • Provide support for software rollouts, updates, and patching in collaboration with engineering teams., • Ensure compliance with agency security policies and configuration standards.· Knowledge Management & Documentation, • Update and maintain troubleshooting knowledge articles in ServiceNow., • Document recurring issues and contribute to problem management activities., • Provide feedback to Tier 1 agents to reduce escalations and improve first-call resolution rates.· Service Level & Customer Support, • Meet SLA targets for response and resolution, ensuring excellent customer satisfaction., • Support continuity of coverage during leave, surge events, or special projects., • Associate’s degree or higher in IT-related field preferred., • 3–5 years of IT support experience, with at least 2 years in a desk-side / Tier 2 support role.· Technical Skills:, • Strong troubleshooting skills with Windows 10/11, Microsoft 365, VPN, Active Directory, and mobile device management., • Familiarity with ServiceNow (or similar ITSM ticketing platforms)., • Knowledge of imaging, patching, and endpoint security tools.· Certifications (Preferred):, • CompTIA A+, Network+, or Security+., • ITIL v3/v4 Foundations., • HDI Desktop Support Technician (preferred).· Soft Skills:, • Strong communication and customer service orientation., • Ability to work independently on-site, while coordinating with Tier 1 and Tier 3 teams., • Professional demeanor when supporting executives and VIPs.Other Requirements, • Must pass background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance UP3PXgVTun

Job Description Ignite IT is seeking a seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry-level role provides first-line technical support to end-users, assisting with hardware, software, network, and other IT-related issues. The ideal candidate will have 1–3 years of experience, strong communication skills, a basic understanding of IT systems, and a passion for problem-solving in a fast-paced environment. Key Responsibilities • Serve as the initial point of contact for all IT support requests via phone, email, chat, or ticketing system, • Diagnose and resolve basic technical issues related to hardware, software, network connectivity, printers, and mobile devices, • Escalate complex or unresolved incidents to Tier 2 or appropriate support teams per escalation protocols, • Document all support interactions in the ticketing system with clear, accurate, and timely updates, • Assist in user account creation, password resets, and access management in Active Directory and other platforms, • Help end users with troubleshooting VPN connections such as Zscaler, • Follow standard operating procedures for common support requests and troubleshooting, • Share new issues and solutions in the knowledge base to support team learning, • Provide excellent customer service by maintaining a professional and empathetic approach in all interactions, • Participate in team meetings, training sessions, and knowledge sharing to improve skills and service delivery Requirements • Bachelor’s degree or equivalent experience (Computer Science, IT, or related field preferred), • 1–3 years of experience in a technical support or help desk role, • Basic knowledge of Windows 10/11 and/or macOS, Microsoft Office Suite, and general IT hardware, • Familiarity with ServiceNow or other ticketing systems, • Strong communication, problem-solving, and interpersonal skills, • Ability to prioritize and manage time effectively in a dynamic environment Preferred Qualifications • CompTIA A+, ITIL Foundations, or other relevant IT certifications, • Experience supporting remote users or working in a multi-location organization, • Exposure to Active Directory, Office 365, VPN, and remote desktop tools, • Basic knowledge of ITIL, ITSM frameworks, or MSP environments, • Familiarity with Microsoft Intune, Azure Portal, or Entra ID Work Environment • May require occasional work outside normal business hours, including weekends or holidays, to support critical incidents or projects, • Position is 100% on-site. Benefits • 401(k), • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Professional development assistance, • Referral program, • Tuition reimbursement, • Vision insurance

Job DescriptionPosition Summary The IT Support Specialist is a full-time, on-site (5 days/week) position located in McLean, VA, responsible for providing hands on technical support, conference room readiness, Google Workspace administration, hardware lifecycle management, and direct government client support. This hybrid role includes billable responsibilities while also supporting internal corporate operations such as facilities coordination, onboarding/off-boarding, vendor communication, and occasional front desk coverage. The position additionally supports company-wide IT, security, and compliance initiatives, including documentation efforts and alignment with CMMC and NIST 800-171 requirements. Key Responsibilities: • Maintain daily onsite presence (8am–4pm preferred), with flexibility for earlier arrival when needed., • Prepare and support conference rooms, including:, • Network and internet checks, • Printing assistance, • HDMI/USB-C connectivity, • Setup and troubleshooting of Logitech Meetup, Google Meet hardware, and related AV devices, • Coordinate and track GFE equipment shipments:, • Ship Chromebooks and other devices, • Receive, wipe, and reissue returned equipment, • Deliver polished, professional customer service to all government personnel., • Submit weekly status updates and support additional client deliverables., • Ensure consistent on-site coverage in coordination with the Office Manager., • Serve as the primary in-office point of contact for all IT support needs., • Troubleshoot issues related to:, • Windows and ChromeOS, • MFA access, • Printing and peripherals, • User account access, • Perform Google Workspace administrative tasks, including:, • User provisioning and deprovisioning, • Group membership management, • Drive/Shared Drive access updates, • Basic security alert review and escalation, • Provide support for VPN, Wi-Fi, VLAN access, and endpoint health checks., • Maintain AV equipment, perform firmware updates, and assist with IT documentation., • Assist IT leadership with CMMC, NIST 800-171, and other internal security compliance efforts, including:, • Collecting audit/assessment data, • Updating systems documentation and asset inventories, • Supporting technical implementation tasks, • Reinforcing adherence to security processes (badging, device handling, workspace security), • Contribute to IT infrastructure upgrades, equipment rollouts, and long-term operational improvements., • Provide suggestions to strengthen the company’s technical and security posture., • Prepare laptops and Chromebooks for new hires (imaging, updates, security baselines, software installs)., • Ship equipment to new hires and remote staff., • Maintain accurate device and asset inventory records., • Support equipment returns, device wipes, and asset reassignment coordination., • Provide front desk coverage when the Office Manager is unavailable., • Support facility operations, including:, • Visitor and contractor badging, • Vendor coordination, • Workspace maintenance and organization, • Ensuring a secure, professional, and well-maintained office environment, • Assist with site readiness and facilities-related tracking activities., • Communicate with vendors to request license increases, renewals, and additional seats., • Experience with Google Workspace administration., • Strong troubleshooting skills across Windows, ChromeOS, printers, conference room AV, and workstation setup., • Networking knowledge (IP addressing, VLANs, Wi-Fi)., • Ability to learn new tools and platforms (NinjaOne, Sophos XDR, Fortinet, etc.)., • Direct experience with conference room setups is highly desirable., • Excellent customer service and communication skills., • Ability to work independently with minimal supervision., • Strong prioritization, documentation, and follow-through., • Reliable daily on-site presence.Preferred Experience:, • Experience and exposure to NIST 800-171, CMMC, or related federal security/control frameworks (familiarity with security controls, documentation, or compliance processes is a plus)., • Managing an IT Department. Hive Group is an Equal Employment Opportunity and Affirmative Action employer dedicated to fair and unbiased employment decisions. We do not discriminate based on race, color, sex (including gender and transgender status), age, religion, national origin, disability, marital status, veteran status, domestic partner or civil union status, gender identity, medical condition, genetic information, sexual orientation, or any other status protected by applicable federal, state, and local laws. Our hiring and promotion decisions are based exclusively on an individual’s qualifications and suitability for the role. Protecting Your Information Stay vigilant against fraudulent job offers and individuals impersonating Hive Group Talent Acquisition Specialists. Hive Group will never request payment details or money during the application process. Official communications will only come from email addresses ending in @hive-llc.com or @applytojob.com — not from free email services like Gmail or messaging platforms such as WhatsApp. If you receive suspicious messages requesting payment or personal information, please report them immediately to . Powered by JazzHR w4yvMMpSHf

Job Description What You'll Do: As a Senior Sales Engineer focused on our Space Services offering, you will join a growing team responsible for providing unique space-based solutions to the commercial market. You will engage directly with the Spire Account Executives and customer base to understand operational requirements, qualify opportunities, and design space-driven solutions. You will collaborate closely with the satellite architect and engineering colleagues and to develop customer-driven solutions that leverage Spire's small satellite platforms, payloads, and global infrastructure. The role of Senior Sales Engineer requires a deep understanding of challenges of building, launching and operating small satellites. With an emphasis on our Space Services offering, you will build intimate knowledge of the Spire satellite subsystems, payload capabilities, and system interfaces critical to customers seeking to deploy systems onto our network. Successful candidates will have a broad and deep technical experience designing space systems along with strong communications skills and the ability to thrive in a customer focused environment. The role involves supporting business winning campaigns on commercial and government business, owning the technical requirements negotiation and ensuring that the customer mission objectives can be achieved with the offered solution. This role will be the senior technical representative of the company to our customers and will be comfortable presenting on different levels in high pressure situations. • Work as a senior expert within a team to support sales discussions with Space Services customers, assess requirements and design the best possible solutions., • Serve as the primary technical POC for the Space Services customer throughout the sales cycle., • Lead the preparation and delivery of technical presentations and reports explaining Spire's products and services to prospective customers., • Collaborate closely with cross-functional teams and subject matter experts within the organization to assess feasibility of customer-driven solutions, refine scope and technical details of complex space mission programs, and generally represent the voice and requirements of the customer within the organization throughout the sales cycle., • Serve as a primary liaison between the sales and internal engineering teams and provide routine product updates and training to the sales staff and other sales engineers., • Lead the development of technical proposals and generating or sourcing technical content specific to the customer's application or problem set in a timely manner to ensure customer deadlines and sales objectives are met., • Work closely with the sales team to identify gaps in current capabilities to drive the technology roadmap and enhance the product offering. You are a seasoned technical professional with experience in customer-facing roles, bringing expertise in satellite mission design, development, and testing. With a strong engineering background in aerospace, mechanical, electrical, or systems disciplines—or equivalent technical experience—you excel at understanding complex customer requirements and delivering innovative solutions. Your exceptional communication and presentation skills allow you to effectively engage with stakeholders on different levels. Proficient in satellite design, orbital simulation tools like AGI STK, and satellite-based remote sensing, you have a clear grasp of mission design trades, RF spectrum considerations, and payload capabilities. You thrive in cross-functional environments, leveraging your technical expertise and interpersonal skills to build strong relationships and drive mission success. • Bachelor's degree in relevant Engineering (e.g. Aerospace, Mechanical, Electrical, Systems), Computer Science, Physics, or equivalent combination of technical and work experience., • Experience in satellite mission design, development, and testing with a clear understanding of major mission design trades and scope drivers (power / payload duty cycle, communications systems / data budgets, ground stations, launch and environmental loads, EMI/EMC, thermal management, etc.)., • Knowledge of satellite design and orbital simulation software (e.g., AGI STK)., • Familiarity with satellite-based remote sensing and Earth observations techniques., • Familiarity with the radio frequency (RF) spectrum, specifically related to RF payload receivers., • Experience writing technical reports and proposals., • Experience presenting technical content to senior level management., • Experience in a customer-facing technical role., • Strong interpersonal skills for building relationships with clients and effectively communicating with other members of cross-functional teams. Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. #LI-MI1 The anticipated base salary range for this position is listed below. Final base salary for this role will be based on the location, skills, experience and qualifications. In addition to base compensation, this role may be eligible for annual equity awards and our employee benefits program, including vacation, sick, and personal time off; optional medical, dental, vision, life, and disability coverage; a 401(K) plan; health and wellness reimbursement program; and participation in Spire's Employee Stock Purchase Plan. Salary Range$130,000—$170,000 USD Global Perks 🛰️ Name Your Satellite Program (NYSP) 🚀 Launch Attendance 🌴 Generous Time Off Policy 🎓 Education Assistance Program 🥰 Employee Assistance Program (EAP) 📈 Employee Stock Purchase Program (ESPP) 👣 Family Leave 💪 Fitness Reimbursement 🧡 Employee Referral Program 🍉 Healthy snacks & beverages in every office About Spire We improve life on Earth with data from space. Spire Global is a space-to-cloud analytics company that owns and operates the largest multi-purpose constellation of satellites. Its proprietary data and algorithms provide the most advanced maritime, aviation, and weather tracking in the world. In addition to its constellation, Spire's data infrastructure includes a global ground station network and 24/7 operations that provide real-time global coverage of every point on Earth. Spire is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. To help maintain a safe and secure workplace for Spire employees, all candidates who receive a conditional offer will be required to complete a background check. This may include criminal history and employment verification. Please take a moment to review Spire's Global Data Privacy Notice for Employees, Contractors, Candidates and Visitors, as well as Spire's Privacy Policy. Kindly be advised that communication regarding your application may come from @spire.com, @recruiting.spire.com, or from Candidate.fyi (our scheduling tool).

Job DescriptionDescriptionAre you an elite sales professional looking to elevate your career in the competitive world of private aviation? Silver Air Private Jets is expanding, and we're seeking top-tier salespeople to join our dynamic team. If you're driven to build lasting relationships with high-net-worth clients, sell an industry-leading product, and be part of a company that values innovation and excellence, we want you onboard. Why Silver Air? At Silver Air, Private Jet Advisors are at the heart of our mission. We don’t just offer flights; we offer an unparalleled luxury experience. Our Flight Club, an invitation-only membership program, provides premium clients with seamless, hassle-free access to private jet services. As a PJA, you’ll have the opportunity to sell this exclusive membership and help clients streamline their private jet travel like never before. Our aircraft management services stand out in the market for their transparency, efficiency, and customer-first approach, offering you the chance to sell a product that truly differentiates itself. With industry-leading certifications from top independent auditing firms, Silver Air stands as a beacon of safety, trust, and premium service in private aviation. What We Offer • Flight Club Membership Sales: Sell an exclusive product that simplifies client travel and enhances their overall private jet experience. You'll be representing a brand that offers unparalleled service and benefits to its clients., • Aircraft Management Solutions: Sell a best-in-class aircraft management program designed to provide transparency, security, and efficiency for jet owners. Clients appreciate our approach, and you'll appreciate the opportunity to represent a truly competitive product in the marketplace., • Top Commissions & Earning Potential: We offer a highly competitive commission structure, rewarding your performance with industry-leading compensation. Your success directly translates into your financial rewards., • Exclusive Access to Elite Networks: Our strategic partnerships with luxury brands and high-end clubs open doors for you to build connections with affluent clientele and increase your reach in the market., • Work-Life Flexibility: Whether remote, hybrid, or in-office, we offer flexibility to balance your professional and personal life, ensuring you can thrive both in and outside of work., • Strong understanding of business relationships; excellent personal and intuitive skills to develop and maintain these relationships., • Work with High Net Worth individuals looking to utilize private aviation (High-end automotive dealers, wealth management, real estate, etc)., • Be equipped with 2-5 years of hands-on Part 135 sales and sales operations experience, with proven expertise in developing and closing new retail sales opportunities to grow a successful book of business.WHAT YOU’LL LEAD: Your priorities are:, • Develop, implement and refine an effective charter marketing strategy by monitoring industry trends., • Partner with the executives to formulate, coordinate, and promote charter services., • Promote and sell charter block-time products., • Unlimited PTO for full-time Team Members, • Fully paid health insurance coverage for you and your family (full-time Team Members), • Generous personal development and employee assistance programs, • Top-of-the-line equipment (Apple, Microsoft, Dell, Lenovo, etc.), • Flexible leadership team, • You have the flexibility to make your own hours while earning commissions., • Pet insurance, • 401k/Roth with a 5% match on day one of hire., • HSA, FSA, and dependent care savings accounts

Help Desk Tier I&II Washington, D.C Pay Rate From: $29.00/hr+ MUST: Active Top-Secret clearance is required 1 – 5 years of Help Desk Tier II experience 1 – 5 years of installing, maintaining, repairing desktop operating systems 1 – 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers. Security +CE is nice to have but not required Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment. Bachelor's degree & is required or 5 years of equivalent experience DUTIES: Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments. Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures. Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software. Analyze and assess customer service requests and provide prompt technical solutions. Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products. Prepare progress/status reports and submit to team leads as required. Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner. Identify and document areas for process improvements. Contact and effectively communicate with users by telephone, electronic communications, or in person. Prepare equipment for reuse or surplus of property actions. Provide technical support for customers assigned to remote locations as required. Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals. Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations. Progression Inc. is an equal opportunity and affirmative action employer. Progression Inc. is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities. #INPRO

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Job DescriptionTitle: Business Analyst II Location: Remote Duration: 12+ Months Pay Range: $45/Hr to $50/Hr (DOE) Overview Our client’s Integrations Operations team is seeking a highly motivated Operations Specialist to support the development and execution of new products. This role offers the opportunity to deliver exceptional user experiences and operational excellence across a variety of evolving platforms, with flexibility to take on new assignments as business needs change. Responsibilities: Provide outstanding support to users across multiple AI-powered products. Collaborate with cross-functional teams to improve operational workflows and systems. Analyze information and identify opportunities for process improvement. Adapt quickly to new contexts, requirements, and product features. Handle sensitive information with professionalism and discretion. Contribute to a collaborative team environment, including working with interns. Support new product launches and take on new assignments as business needs evolve. Top Required Skills: Fluent in English with excellent grammar and writing skills. Strong written and verbal communication, able to explain complex concepts clearly. 2-3 years’ experience in support, hospitality, operations, editorial QA, or virtual assistance (tech/customer service preferred). Analytical thinker with strong problem-solving abilities. Quick comprehension of complex information and adaptability to new contexts. Passion for delivering exceptional customer experiences. Strong organizational and time management skills. Familiarity with customer service tools/software and ability to learn new technologies quickly. Top Nice to Have Skills: Experience in tech or customer service environments. Experience in conflict resolution and managing difficult situations. Creativity and innovation in finding solutions. Experience collaborating with interns and diverse teams. Critical Soft Skills: Empathy and compassion in providing personalized support. Discretion in handling sensitive information. Adaptability and flexibility in a fast-paced environment. Speed and efficiency in responding to requests and issues. Collaborative spirit and supportive team player. What Makes This Role Interesting: Shape the user experience for new, AI-driven products at Meta. Work in a dynamic, innovative environment focused on continuous improvement. Influence operational processes and contribute to high-impact projects. Flexibility to work on a variety of assignments as business needs evolve. Who Might Be a Good Fit for This Role An ops generalist with a customer-first mindset, strong analytical and communication skills, and a knack for adapting quickly to new challenges. Someone who thrives in fast-paced environments, collaborates well with diverse teams, and is passionate about driving quality improvements and delivering exceptional user experiences across evolving AI products.

Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC’s award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! Our TTEC work-from-home team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role Active Property and Casualty License 6 months or more of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Integrity to follow guidelines on maintaining members’ privacy Computer experience High speed internet (> 25 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Continuing education paid for by TTEC Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base pay of $21 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote Job _Customer Care Representative "

Job Description K2 Space is building large, high-powered spacecraft for the next generation of space development. Backed by Lightspeed Venture Partners, Altimeter Capital, and many others ($200M raised to date), we intend to mass produce the highest-powered satellite platforms ever built for missions across LEO to Deep Space. The rise of launch vehicles like Falcon 9 and Starship enables the move from an era of mass constraint to one of mass abundance. We believe this new era requires spacecraft with a fundamentally different design in order to fully utilize the massive rockets coming to market. We're a team that believes the future lies in building large, high-powered satellites that can handle multiple orbits. This is a necessity if we ever want to develop the solar system, and become a Kardashev Type II (K2) civilization. If you are a motivated individual who thrives in a fast-paced environment and you're excited about contributing to the success of a groundbreaking Series B space startup, we'd love for you to apply. The Role As the Office Manager for our new Washington, D.C. area satellite office, you will play a key role in setting up operations and supporting our growth. You will handle a wide range of responsibilities, including reception, calendar management for senior leadership, event coordination, and oversight of office operations. The ideal candidate is proactive, organized, and thrives in a collaborative, fast-paced setting. This role is based on-site at our Rosslyn, VA office. Responsibilities • Maintain and coordinate calendars for key personnel and the office, • Provide exceptional customer service to internal and external stakeholders through phone, email, and in-person interactions, • Serve as the first point of contact for the office by greeting visitors, managing the front desk, and ensuring a welcoming, professional experience, • Provide basic IT and administrative support, including setting up team meetings, coordinating new hire workstation setups, and assisting with routine troubleshooting to ensure smooth daily operations, • Manage office operations, including managing utilities, vendors, and other company accounts, • Monitor and manage office supply inventory, ordering replacements as needed, • Sort and distribute incoming mail, manage inbound calls, and forward messages promptly, • Receive, stock, organize, and maintain accurate inventory of company merchandise and materials, • Support the planning and execution of company meetings, events, and team activities, • Experience as an Office Coordinator, Receptionist, or other administrative function, • Ability to effectively prioritize tasks, • Experience in event coordination or hospitality, • Experience with Microsoft Office Suite, • Must be able to work on-site in Washington, D.C. – remote or hybrid work schedules are not considered, • Salary range for this exempt role is $85,000– $120,000 + equity in the company, • Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level If you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know. Export Compliance As defined in the ITAR, "U.S. Persons" include U.S. citizens, lawful permanent residents (i.e., Green Card holders), and certain protected individuals (e.g., refugees/asylees, American Samoans). Please consult with a knowledgeable advisor if you are unsure whether you are a "U.S. Person." The person hired for this role will have access to information and items controlled by U.S. export control regulations, including the export control regulations outlined in the International Traffic in Arms Regulation (ITAR). The person hired for this role must therefore either be a "U.S. person" as defined by 22 C.F.R. § 120.15 or otherwise eligible for a federally issued export control license. Equal Opportunity K2 Space is an Equal Opportunity Employer; employment with K2 Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Job DescriptionA bit about usAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll haveAt Placemakr, our obsession with exceptional service isn’t the only thing that sets us apart – it's our people! As General Manager, your mission is to challenge, motivate, engage and lead your team to drive operational and budgetary excellence across your Placemakr property, using your foundational leadership skills and operationally savvy mindset. Around here, things move fast, and no two days look the same (which is how we like it!). You'll dive right in with providing hands-on support when escalated issues occur while instilling accountability, ownership and innovation in every member of your team. Through Manager on Duty shifts and scheduling yourself as flexibly as our operating model, you’ll impactfully lead our teams, engage with our ownership groups and shake up the status quo (because "that's how it's always been done" simply isn't in our vocabulary). If you're curious, resilient and creative in your solutions - while still appreciating a trusted process or two – your success as a General Manager won’t be far behind. Reporting directly to your applicable Area Manager, you will utilize a can-do and results-oriented approach to ensuring consistent day-to-day operations, strong financial performance and an unmatched experience for everyone on your property so we can deliver big on our commitments. In this role, you’ll need to demonstrate exceptional communication skills, providing clarity and building trust across your team and partners, and excel in implementing programs and processes that keep us continuously improving. The General Manager must be fueled by motivating and leading people, championing Placemakr’s Community Norms and embodying accountability to drive a culture of top performance, world-class service and operational and financial excellence. This position requires open availability for flexible scheduling, including evenings, overnights, weekends and holidays, on a rotational basis and as the needs of the business call for it. Compensation for this role is in the $100-120K range (DOE), plus benefits listed below.What you'll do • Consistently provide an exceptional experience to anyone you interact with by embodying what our teams, guests, residents and partners should think of as a trusted friend, subject matter expert, and local insider., • Foster a "one team" mentality by collaborating effectively with all property and non-property leaders and team members contributing to a cohesive and supportive work environment., • Maintain a safe, secure and compliant environment for leaders, team members and guests by adhering to and driving accountability for established Placemakr and property-specific people, operational and financial policies and procedures, including emergency protocols, scheduling and budgetary reporting expectations, attendance policies and conduct expectations., • Embody Placemakr leadership competencies by driving accountability, developing, motivating, challenging and engaging your team of line-level managers, supervisors and individual contributors, ensuring excellence in people leadership, operations and finances of your property., • In partnership with non-property leadership, provide initial and ongoing training for your team(s) on Placemakr people, operational and financial SOPs and programs., • Own the success of company-wide or property-specific people-related initiatives on your property and provide executional guidance for your leaders that will support hiring, engagement, retention and development of all members of your team., • Collaborate with Placemakr’s PX and TA teams on talent acquisition efforts for your property, including supporting consistent recruiting and hiring processes, and engaging in grassroots or in-person recruiting initiatives to hire top talent., • Own the overall operational success of Front of House, Back of House and administrative/budgetary functions of your property through execution and support of Placemakr SOPs as well as embodiment of our Community Norms., • Partner with your Area Leader and/or non-property teams and use an outside-the-box mindset to ideate and execute on people, operational and/or budgetary solutions that support Placemakr standards., • Utilize Placemakr SOPs and best practices and collaborate with all Placemakrs effectively to ensure your property is consistently meeting or exceeding Placemakr service level and operational standards., • Provide hands-on assistance to all members of your team for issues that require escalated leadership or expertise., • Collaborate effectively with Sales, Revenue, Marketing and applicable non-property teams to drive overall revenue through pricing strategies, occupancy targets, etc., • Drive NOI and overall financial success of your property through owning your property budget, implementing budgetary initiatives and following FAA, Owner Relations or other team-specific SOPs and standards set forth., • Additional duties and responsibilities, as assigned What it takes, • A bachelor’s degree, preferably in management, business administration, communications, hospitality or a related field; or commensurate experience in lieu of a formal degree, • 3+ years’ experience in a leadership role within retail, food & beverage, hospitality, multi-family or similar environment, where customer service is at the heart of the operation, • A minimum of 1+ years’ experience of successful multi-department leadership; retail, food & beverage, multi-family or hospitality-focused experience strongly preferred, • Experience with executing on team member relationship issues and retention, engagement, succession planning, performance management and/or growth and development initiatives, • Proven track record with scheduling, training and developing non-exempt employees to maintain exceptional service levels and uphold company standards, • A demonstrated track record of operational and financial success made possible by a true customer-focus, managing controllable expenses, driving team performance, effective decision-making skills and a solutions-oriented mindset, • Exceptional verbal and written communication skills and the ability to deliver a message clearly and professionally across varying levels of team members and external partners, • A hands-on leader and world-class motivator who takes an active role in growing and developing their team, • Ability to manage cross-functional relationships, competing priorities and time and resources proactively in a fast-paced, ever-changing environment, • You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right., • General Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our General Managers and an exceptional guest experience. Our benefits & perks*, • Competitive salary, • Quarterly performance bonus program, • Company stock options, • 401k + 4% employer matching program, • Medical, Vision & Dental Insurance plan options, • Flexible Spending Account & Health Savings Account options, • 20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!, • PTO increases to 25 days per year after 2.5 years of employment, • Up to 8 floating holidays per year so you can celebrate what matters most to you!, • Monthly cell phone reimbursement and health & wellness stipend, • Management Training Program, • Paid Parental Leave, • Paid Life Insurance, • ZayZoon as an option to access your paycheck before your payday

Job DescriptionSalary: $26.00/hour Dance Place is hiring!We are seeking a dynamic, motivated, and talented individual to join our team as theOperations and Rentals Manager for our nationally recognized, cultural arts center in Washington, DC. Thispart-time, non-exempt position will support our passion for building a sustainable community of artists, audiences, and students who have been systemically excluded from opportunities by providing high-quality performances, commissions, training, and educational programs. As a hybrid rolewith an hourly range of$20.00 - $22.00, the Operations and RentalsManager will primarily perform dutieson-site. Heralded as thehub of dance activity in Washington, DC, Dance Place is an equal-opportunity employer and strongly encourages qualified applicants from underrepresented communities to apply. We believe that people of color, members of the LGBTQ+ community, individuals with disabilities, and women must be centered in the work we do. Hence, we strongly encourage people with these identities or who are members of other marginalized communities to apply to our openings. Come enjoy an exciting and inclusive team environment of movement artists who share a common goal of strengthening the dance field by investing deeply in artists and centering those who have been systemically excluded from such opportunities. For more information on our amazing organization, please visit our site at. POSITION OVERVIEW The Operations and Rentals Manager plays a crucial role in fostering synergistic relationships between all departments, ensuring the smooth operation of Dance Place facilities, infrastructure, and events. This position requires close collaboration with various directors and managers to oversee facility usage, venue maintenance, and staff training to deliver exceptional customer service. Key responsibilities include managing daily operations, fostering a positive team culture, maintaining a safe work environment, and facilitating ongoing operational tasks and projects. Reporting to the Executive Director, the Operations and Rentals Manager also oversees the organization's general operations functions to ensure all spaces are accessible and compliant with health, safety, and accessibility standards. ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES At a minimum, the Operations and Rentals Manager role will be responsible for successfully carrying out the following essential functions and duties: Facility Management • Assist in tracking and managing operations revenue and expenses, including maintenance, and other facility-related expenses and supplies needs., • Assist in managing the use, maintenance, and inventory of all Dance Place facilities and equipment, including refrigeration, plumbing, laundry machines, heating, ventilation, and air conditioning (HVAC), tables, chairs, etc., • Develop and implement policies and procedures to improve operational efficiency and organizational effectiveness., • Monitor staff and customer feedback to identify areas for improvement and ensure a positive customer experience., • Provide a high level of customer service to all artists, patrons, and program stakeholders., • Assist in the distribution and administration of property assets, including keys, key cards, laptop devices, etc., • Ensure spaces are clean, stocked, safe, and remain ready for public use., • Provide general office administrative oversight and support as needed. Staff & Contract Vendor Coordination • Support special patron-facing projects in conjunction with other organizational departments as needed., • Recruit, hire, train, schedule, and provide management oversight to part-time Events staff, including front desk staff and ushers, to ensure exceptional customer experiences at all events and engagements., • Coordinate the scheduling of House Managers, Box Office Associates, Ushers, Concessions, and other support staff, in collaboration with the Public Programming Producer., • Serve as Manager-on-Duty at events as needed, which may be held during evenings and weekends., • Coordinate and collaborate with leadership on staffing for large-scale events, including the DC Dance Festival and Dance Africa., • Ensure clear communication with all house personnel regarding special scenarios (e.g., sold-out shows, VIP receptions)., • Assist the Executive Director in scheduling and directing outside service vendors., • Ensure all staff are appropriately trained on laws, regulations, and best practices for responsible alcohol service. Rentals Management • Serve as the on-site Events Manager to ensure events run smoothly and are in compliance with insurance, health, and safety standards., • Collaborate with the Communications team to actively create strategies in order to draw new renters for Dance Place-managed spaces., • Solicit new business opportunities for Cafritz theatre rentals, including participating in event marketing opportunities as needed., • Manage rental schedules and calendars, event logistics (rental reservations, setup and breakdown plans, etc.), and ensure appropriate day-of-event support and staffing for several spaces, including Brookland Artspace Lofts Studio, Hyman M. Perlo Studio, Cafritz Theater, and the Edgewood Arts Center., • Coordinate the scheduling of on-site staff for rental events., • Handle all correspondence with potential and current renters and manage rental agreements and payments., • Seek and provide general health and safety knowledge of theater, dance studio, and ancillary spaces to ensure best practices,, • Liaise with accessibility consultants and ASL interpreters as needed to support ongoing operations., • Serve as the lead for the Emergency Preparedness Committee, advising staff, coordinating staff training, and maintaining Emergency Procedures with special regard to facility, security, patron safety, and Front of House assistance to support those with diverse abilities. REQUIRED QUALIFICATIONS: EXPERIENCE AND OTHER SKILLS & ABILITIES Education: High school diploma or diploma equivalent (e.g., GED) is required. Experience: Minimum of 3 years of relevant experience in Operations Management is required. Other Necessary Skills and Abilities: • Proven familiarity with maintenance and facilities oversight., • Knowledge of accessibility and safety practices., • Ability to work independently and collaboratively across all departmental groups., • Exceptional customer service skills and professional demeanor at all times., • Strong organizational, multitasking, and time management skills., • Excellent verbal and written communication skills., • Ability to work flexible hours, including some evenings and weekends. Computer/Technology Skills: Proficient with Google Suite (Google Docs, Google Sheets, Gmail),Microsoft Office products,or similar web applications for day-to-day office administration tasks. Physical Demands: This position requires the ability to sit and stand for prolonged times; walking moderate distances; frequently lifting/carrying up to 25 lbs.; occasionally stoop, bend, kneel, or crouch; frequently communicating verbally with others; viewing a computer screen for prolonged periods; and repetitive motions with wrists, hands, and fingers due to typing. DESIRED SKILLS, QUALITIES, AND ABILITIES(not required) • Bachelors degree in Business Administration, Arts Management, or other related field is desired., • Prior experience working in a performing arts or events environment is highly preferred., • An appreciation for the art of dance and Dance Places mission., • Positively contribute to Dance Places workplace culture and values. WORK ENVIRONMENT Our staff is diverse, small, lively, and highly collaborative. We have frequent interactions with visiting teachers, artists, and students of all ages. While some of Dance Place staff currently work a hybrid schedule, splitting time between our main office in Washington, DC, and remote work, theOperations and Rentals Manager performs most duties as an on-site position. Due to the in-person aspects of the position, all employees are required to adhere to Dance Places current COVID-19 policy.

Overview: GovCIO is currently hiring for a SIPR Service Desk Specialist. This position is located in Alexandria, VA and is an on-site position. Responsibilities: Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and circuit records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Performs basic PC, PBX, and network software programming. • Confers with staff, users, and management to establish requirements for new systems or modifications., • Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications., • Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location., • Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities., • Bachelor's with 2-5 years (or commensurate experience), • Clearance Required: Secret clearance COMPTIA SEC+ * Experience with Active Directory * Experience with customer service and skilled in communication * Willingness to work evening hours * Able to work onsite in Alexandria with reliable transportation Company Overview: GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here’s what you can expect: • During the Interview Process, • Virtual video interview conducted via video with the hiring manager and/or team, • Camera must be on, • A valid photo ID must be presented during each interview, • During the Hiring Process, • Enhanced Biometrics ID verification screening, • Background check, to include:, • Criminal history (past 7 years), • Verification of your highest level of education At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: • Employee Assistance Program (EAP), • Corporate Discounts, • Learning & Development platform, to include certification preparation content, • Training, Education and Certification Assistance*, • Referral Bonus Program, • Internal Mobility Program, • Pet Insurance Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range: USD $65,000.00 - USD $74,000.00 /Yr.

Job DescriptionJob Description Must Have • Creating Virtual Machines, • design and implementation of VMware vSphere and Nutanix environments, • Hypervisor, • managed Nutanix clusters, • Nutanix Administration, • Nutanix Support Specialist, • VMware Cloud Foundation, • VMWare ESXi, • VMware vSphere HypervisorNice To Have, • Ability to intrepid, modify and write scripts and SQL queries, • Automation ScriptsJOB DESCRIPTION Seeking a highly motivated candidate who demonstrates commitment to customer service and possesses strong technical skills and proficiency working with: Windows Server/Desktop operating systems, users administration, file system, software, and services Understanding of servers and various storage RAID configuration Active Directory management, including backup and recovery of domain and GPO setup Fundamental networking concepts and troubleshooting such as DHCP, DNS, Routing, Firewall Fundamental understanding of security principles, ACL, Encryption Scripting: PowerShell, bash, ksh or perl for automating routine tasks Experienced with monitoring system health and performance, able to provide statistics to identify bottlenecks and lead optimization efforts Disaster recovery planning and ability to perform backup and restore for systems, applications and data Patch and firmware installation and management Strong customer service mindset, providing +1 end user support experience The ideal candidate is well organized, detail-oriented, flexible to handle multiple assignments and meet deadlines with a safety mind set. This individual must also exercise good judgment, integrity, and render sound business decisions. The applicant should possess strong oral and written communication skills and able to produce documentation on solutions and system design. Bachelors degree (preferably in Information Technology) with a minimum of 8 years experience in IT Support. Candidate must be knowledgeable of Darksite patching of Nutanix Hypervisor and components as well as other Hypervisors. The successful candidate should possess strong technical knowledge of various computing platforms from servers, networks, storage including scripting experience for automation. Must have the ability to lift/transport server equipment when needed. Must be able to provide off-hour, on-call support for workstation, server and other system related issues that requires travel to various supported sites. Must be willing and able to work overtime and be flexible with work hours to respond to emergencies or scheduled work that must be done either prior to or after normal business hours. Must have the means and be able to travel to various Company locations. This is a remote position.

Job Description Job Overview Kin-Etic Behavioral Health (KBH) is a wellness group practice providing mental health treatment and professional development training services. We are a dynamic group of behavioral health professionals and professional development trainers who are passionate about serving others. We seek to hire an experienced (Hybrid) Mental Health Office Manager to join our team. This role is pivotal in ensuring that the overall day-to-day business operations of the office run smoothly and professionally. If you are an enthusiastic, initiative-taker with keen critical thinking skills, KBH is a suitable place to get ahead. This is not an on-the-job training position. This position offers the possibility of a salaried position. Apply today! Experience · Minimum two (2) years of work in a medical or mental health office setting. · Minimum two (2) years in a supervisory or management position (desired). · Minimum two (2) years in electronic health records (EHR). Duties and Responsibilities: · Oversee and support all administrative duties in the office and ensure that the office is operating smoothly. · Schedule appointments for patients and provide intake documents, maintain staff calendars, do research, and create reports. · Utilize knowledge of quality improvement principles to analyze and execute improvements in office operations and quality of care. · Work with prescribers to ensure accurate medication authorization and refills. · Ensure patient records are current and accurate. · Communicate with patients regarding inquiries and complaints. · Create excellent customer experiences. · Oversee eligibility and insurance authorizations and discharges. · Hire and train administrative staff. · Develop office policies and procedures and ensure appropriate implementation. · Utilize guidelines to ensure compliance with current healthcare regulations. · Establish, manage, and analyze office budget. · Oversee reconciliation of payments. · Monitor, supervise, and evaluate administrative staff. · Prepare, and submit payroll in a timely manner. · Other duties as deemed necessary. Knowledge, Skills, and Abilities: · Strong organizational and critical thinking skills. · Demonstrated experience with reviewing, submitting, analyzing, and adhering to billing revenue cycle. · Experience with regulations related to Medicare, Medicaid, and commercial insurance. · Human resources experience in hiring, supervision, and performance reviews. · Experience with HIPAA rules and regulations. · Strong customer experience skills, computer literacy and writing skills. · Demonstrated skill with EMR healthcare software (ex. Simple Practice, and TherapyNotes). · Experience with payroll (ADP), Microsoft Suite (Power Point, Excel, and Word). · Experience with continuous process improvement concepts and practices. Education Requirements · High School diploma, required. · Bachelor’s or associate degree in a related field, strongly preferred. · Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE), an advantage. Remote Work Expectations: · Designated work area/office that supports applicable privacy laws to conduct the day-to-day operations of the business. · High speed internet capabilities. · Attend virtual meetings and provide update and reports. · Regular status reports are due to CEO. · 90-day probationary period enforced. Company DescriptionKin-Etic Behavioral Health, formerly K. Way Consulting Services, is a woman-owned, behavioral health group dedicated to providing quality mental health services and professional development training solutions. Our mission is to engage, educate and empower all communities. We treat men, women, and children of all backgrounds as well as various military personnel, veterans, LGBTQIA community, and public and private companies within the District of Columbia, Maryland, and South Carolina. We seek to successfully improve the quality of life of individuals and families as well as improve workforce performance for organizations.Kin-Etic Behavioral Health, formerly K. Way Consulting Services, is a woman-owned, behavioral health group dedicated to providing quality mental health services and professional development training solutions. Our mission is to engage, educate and empower all communities. We treat men, women, and children of all backgrounds as well as various military personnel, veterans, LGBTQIA community, and public and private companies within the District of Columbia, Maryland, and South Carolina. We seek to successfully improve the quality of life of individuals and families as well as improve workforce performance for organizations.

Job Description The Virtual Care Team (VCT) is a new grant funded initiative at Unity Health Care dedicated to changing healthcare delivery by using technology to meet the needs of our patients. This position offers the benefit a flexible/hybrid schedule but requires that the VCT Medical Assistant remains highly accountable to the VCT priorities and patient outcomes, and requires the ability to successfully communicate with team members in a remote and asynchronous setting. Training will be on-site for up to 90-days. Therefore, the VCT Medical Assistant will need to reside within commuting distance into Washington, D.C. The VCT consists of: • VCT Provider, • VCT Clinical Nurse, RN, • VCT Medical Assistant MAJOR DUTIES/ESSENTIAL FUNCTIONS Essential and other important responsibilities and duties may include, but are not limited to the following: • Utilizes strength-based patient-centered motivational interviewing techniques to build rapport and help patients improve their health., • Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care., • Refills routine medications, • Maintains patient and Electronic Health Record (EHR) confidentiality., • Prepares patient and EHR for provider visit, reports special problems or complaints to the provider, and assists during exam as needed., • Accurately documents basic vital signs, height, weight, chief complaint, and initiates appropriate medical and social history for adult and pediatric patients., • Executes Pre-Visit Planning for Primary Provider and Patient -Centered Medical Home (PCMH) team., • Regularly provides basic chronic disease health education to patients as necessary., • Assists with processing appropriate referrals and appointments for patients, obtaining authorizations as needed, and follows up to determine if appointments were kept as scheduled., • Communicates and assists in effective discharge of the patient., • Acts as a professional liaison between hospitals, primary care providers, specialists, community resources and Managed Care Organizations on behalf of patients to ensure patient-centered care coordination., • Identifies and tracks special populations, including high-risk patients and other populations due for preventive or chronic care services., • Helps patients obtain the care they want and need, when they need it, which may include: assistance with financial/insurance options, solutions for transportation and translation services, and removal or resolution of other barriers to care., • Identifies and tracks patients discharged from the inpatient service or the emergency department., • Uses team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient’s care plan., • Supports the virtual care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care or disconnected from primary care., • Identifies opportunities to close gaps in care., • Works with inter-professional team members to identify barriers to care, with the goal of finding solutions and resources to remove the barriers to care., • Assists patients with navigating the healthcare system, including but not limited to working with pharmacies, social service agencies, and insurance agencies as well as internal services such as the lab and other discharge processes., • Participates in interdisciplinary case conferences and team meetings., • Provides culturally appropriate health education., • Communicates patient-related needs to appropriate clinical staff, including those on the patient’s care team as well as those providing care coordination and care management services., • Completes activities that help inform the patient-centered care plan, with Support from nursing and social service staff., • Adheres to Unity’s HIPAA guidelines and ensures the appropriate handling of sensitive information., • Demonstrates appropriate customer service with internal and external customers., • Follows Universal Precautions and Unity Health Care policies and procedures., • High school diploma or GED., • Graduate of accredited Medical Assistant program with diploma., • Certification as a Clinical Medical Assistant to be obtained within 9 months of hire., • Current BLS + AED CPR certification., • Must have reliable Wi-fi service/coverage, • Effective and professional communication and interpersonal skills with internal and external customers., • Willingness to articulate Unity’s mission through his/her work. #UHCHP

Job DescriptionCompany Description McFadyen Digital is a leading global ecommerce advisor and implementor. During our 37 years in business, we’ve digitally enabled over 300 enterprise clients, including 10% of the Fortune 500. We deliver digital commerce, marketplace, and user experience services from our offices in North America, South America, Europe, and India. Across all practices, we help our clients reach their goals by ensuring that technology is implemented strategically and adopted in a way that meets their business objectives. For many years we have been certified as a “Great Place to Work” which is attributed to our great team of several hundred employees. Learn more at: Job Description As the Director of Client Services, you will be the strategic liaison for our clients and McFadyen Digital. You will promote creatively thoughtful work, be a true partner to clients, demonstrate experience with the brand and category (specifically, a client focused on innovation and creative marketing technologies). You have experience navigating a global, integrated account leadership team and have worked with global brands in the past. This position requires a strategic thinker with a deep understanding of customer engagement, growth, marketing, brand development, and building outstanding results for our clients. With a minimum of 15-20 years of leadership experience, you will bring a wealth of knowledge and expertise to shape and execute our client partnership vision and influence revenue. Your leadership will be instrumental in building accounts where we have a deep rapport and bonded relationships that are long-standing and productive. The ideal candidate will be a strategic thinker with excellent leadership skills and an ability to collaborate closely with the senior executive team and cross-functional stakeholders to achieve our company's goals. Travel Requirement: 25% to 50% travel may be required Top 5 Responsibilities: • Generate profitable revenue for the company., • Develop and execute the company's Client Service Program in alignment with business goals and objectives., • Become a valued contributor and resource to the client by learning their business, providing relevant advice and value., • Learn client organizations and identify where spend and budgets are within the account; then identify, pursue, engage and grow new sponsor relationships to continually grow accounts year over year., • Serve as the primary point of contact for client account matters with internal and external stakeholders., • Manage all contracting processes for new SOW’s, renewals, and change orders., • Support and help optimize our marketing team’s efforts to provide relevant and consistent content that adds value to our new and existing clients., • Coordinate and drive sales effort with internal teams for existing account sales., • Adhere to sales processes and document notes and progress in CRM, • Keep abreast of industry best practices and trends., • Continuously improve through coaching and self-feedback., • Foster a community amongst accounts to learn from one another, including brokering conversations between accounts.Qualifications, • Bachelor's degree in business, marketing, or a related field., • Demonstrated ability to drive revenue growth., • Excellent leadership, communication, and interpersonal skills, • Ability to be both strategic and tactical; see the forest and the trees, and what’s beyond, • Possess innovative, creative, and entrepreneurial mindset., • Strong time management, organizational skills, attention to detail, communication and interpersonal skills are required., • Proven ability to effectively interact with and forge relationships with employees, customers and partners at all levels of the organization and in the market, • Must be a team player, able to meet strict deadlines, work with minimal supervision, but be accountable for results, • Experience working in a fast paced, ever-changing environment., • Experience working with eCommerce or Marketplace platforms like Oracle Commerce / ATG / Endeca, Magento Commerce, Salesforce Commerce Cloud / DemandWare, SAP Hybris, IBM WebSphere Commerce, Mirakl, Channel Advisor etc. a must, • Experience working with related technologies such as PIM, CPQ, CMS, Search and Navigation, Headless Technologies, BI Platforms, ERP, Call Center, OMS etc a big plus., • Experience working with digital marketing technology / marketing automation tools like Oracle Eloqua, Responsys, BlueKai, Maxymiser, Marketo, Hubspot, Pardot, ExactTarget, DotMailer, Mailchimp, etc. and related services a plus., • Experience representing marketing agency services including content marketing, email marketing, conversion funnel optimization, search engine optimization, design services, production services, web design and production, and other services are a plus., • Experience with large systems integrators / consultancies / agencies a plus: Accenture, Deloitte, Publicis Sapient, PwC, EY, KPMG, Infosys, Cognizant, TCS, Wipro, IBM, HCL, KPS, CGI, DMI, EPAM, BORN, Gorilla, LiveArea, OSF Digital, Omnicom, WPP, DCX, Atos, ThoughtWorks, dentsu, Merkle, AKQA, Atos, Astound, MindCurv, MindTree, Perficient, Acumen Solutions, Bounteous, MRM, Valtech, Mastek, Tech Mahindra, Wunderman Thompson, Capgemini, McKinsey, BCG, Kearney, Roland Berger, or Bain., • Competitive salary., • Medical and Life Insurance, • Short and Long-Term Disability., • Generous 401K plan after three months of employment., • Paid Time Off and Sick Leave., • Flexible work schedule and remote working option. Additional Information What we can offer you • A career with thought leaders who literally wrote the book on Marketplace Best Practices., • A career in the fast-paced world of retail eCommerce, digital marketplaces and platform businesses., • A career with first movers who are deploying new business models and strategies worldwide., • A career in a flat management structure without a rigid hierarchy and bureaucracy. Keywords: Client Manager, Customer Success, Client Relations eCommerce & Marketplace Platforms: Adobe Commerce (Magento), Salesforce Commerce Cloud (SFCC), SAP Hybris, Mirakl, ChannelAdvisor, IBM WebSphere Commerce, BigCommerce, Shopify Plus, commercetools, Oracle Commerce, Elastic Path, Spryker Technology & Tools: CRM (Salesforce), SaaS Sales, PIM (Product Information Management), CPQ (Configure Price Quote), CMS (Content Management Systems), OMS (Order Management Systems), ERP (Enterprise Resource Planning), BI Tools (Business Intelligence) McFadyen’s goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients, partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US, Brazil, and India, we offer a world class work culture that enables top notch delivery for some of the world’s most influential companies. McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law, where applicable.

Job DescriptionSalary: $70,000 - $80,000 Job Title: College Success Manager Reports to: Director of DC Programming Job Status: Full-time Classification:Exempt / Salaried Salary Range:$70,000 - $80,000 Application Deadline: November 10, 2025 Starting: December2025 Location: Washington, DC Schedule: Hybrid; 2 in office days and 3 remote days.Mon - Friday, 9am to 5pm, Some special events will occur outside of regular work hours. Weekend events are required 1-2 times per month throughout the year. About Generation Hope: Generation Hope is a nonprofit organization committed to ensuring all student parents have the opportunity to succeed and achieve economic mobility. We drive systemic change by partnering with education and policy leaders while offering direct, two-generation support to teen parents in college and their children. To date, weve provided over $1.5 million in tuition assistance, supported more than 500 teen parents in college, celebrated more than 200 degrees earned through our program, and partnered with over 30 two- and four-year institutions nationwide. Our team culture is rooted in excellence, respect, and inclusion. Named "one of the best nonprofits" by Spur Local, we embrace diversity in all its formsbackground, thought, and experiences. If our mission and culture resonate with you, we invite you to consider joining our team. For more information, visit . Position Summary: The College Success Manager works with the Director of DC Programming to manage the Generation Hope Scholar Program, which helps teen parents across the DC region become college graduates. The College Success Manager manages Scholar Program Coordinators and works closely with the Director of DC Programming to continuously improve the processes, functions, and outcomes of the Scholar Program. They also represent Generation Hope to nonprofit partners, students, donors and various other constituent groups. The College Success Manager should have a solid track record in working with youth and children, a background in college access and/or college success advising, financial aid, experience in managing a team, possess strategic planning skills, provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers. They must have a demonstrated interest in serving students of color and low-income students. Responsibilities: Scholar Program Leadership • In collaboration with the Director of DC Programming, design programming that challenges, engages, inspires, and supports our Scholars, including enhancing and implementing pre-service support to incoming Scholars (i.e., providing light-touch case management to accepted Scholars, evaluating impact, and identifying accepted Scholars needing support)., • Support the program team in troubleshooting issues within Scholar/Sponsor relationships and develop strategies to improve and strengthen these relationships, • Design and execute strategies for serving specific populations of students, such as student fathers, undocumented students, and First Generation college students., • Ensure Scholars receive stellar training by collaborating with program staff and the Events Manager to plan two in-service trainings and the Summer Bridge program each year, all aimed at enhancing skills and strategies that drive graduation success., • Work with the Operations department and Program Assistant to oversee the tuition disbursement process. This includes verifying amounts, confirming institutional details, and maintaining clear communication to prevent any discrepancies., • Maintain in-depth knowledge of both federal and school-specific financial aid policies and procedures to provide training and support to staff and Scholars, • Convene and manage the Scholar Leadership Council, ensuring Scholars have an opportunity to connect with one another, develop leadership skills, and contribute to programming, • Provide ongoing and consistent support to Generation Hope mentors by:, • Assessing their experiences as mentors annually and providing various opportunities throughout the year for feedback, • Planning and attending activities to foster mentor relationships and peer support and to ensure mentors feel appreciated, such as potlucks or coffee chats to increase the retention of mentors., • Convening and managing the Sponsor Leadership Council, • Communicating feedback and mentor needs to the program team and providing suggestions for mentoring improvements and enhancements, • In collaboration with the Director of DC Programming, evaluate the quality of the tutoring program, monitor tutor matches, improve training, and work with the recruitment team to develop strategies for tutor recruitment Management and Leadership • Supervise, support, and hold accountable up to five Scholar Program Coordinators, including holding weekly 1:1 meetings for each coordinator and monthly supervisions that provide advice, guidance, case audits and development, • Support Scholar Program Coordinators with developing and updating individualized academic plans, setting clear goals and strategies to support Scholar success., • Facilitate weekly meetings for case managers to discuss upcoming events, relevant deadlines and create a space for learning and support, • Work with program leadership to hold bi-weekly program team meetings and regular morale activities for the programming team Case Management • As needed based on staffing, manage a small caseload of up to 10 Scholars, providing academic, holistic, and culturally competent support to ensure that they earn their degrees, • Track and maintain Scholar data (contact information, G.P.A.s, mentor meetings, etc.) using evaluation tracking software. Work with the Director of DC Programming and direct reports to maintain, collect, and analyze data for program evaluation purposes., • Ability to advocate for student parents and connect them with appropriate resources., • Flexibility and problem-solving skills to address unexpected challenges faced by student parents. Other • Work with the Director of DC Programming to create and strengthen relationships with local colleges and universities to benefit Generation Hope Scholars, • Represent Generation Hope at relevant convenings, such as conferences, roundtables, etc., as appropriate, • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies, • Other duties as assigned Other duties: This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice. WE ARE LOOKING FOR A HARDWORKING, INNOVATIVE, COLLABORATIVE INDIVIDUAL WHO THRIVES IN A FAST-PACED ENVIRONMENT. THE SUCCESSFUL CANDIDATE WILL HAVE THESE QUALITIES/QUALIFICATIONS: Required Qualifications: • Bachelors degree, • At least five years of experience working with youth, particularly youth from marginalized communities, • At least two years of experience with college counseling and/or case management, • At least three years of demonstrated leadership and experience managing a team., • Access to a vehicle to get to events/meetings around the D.C. metro area that may not be metro-accessible, • Willingness to adjust hours to accommodate the needs and schedules of Scholars. Must be available for special events and trainings, which may occur on evenings and weekends., • Unquestioned integrity and commitment to Generation Hopes mission and values Preferred Qualifications: • Experience working with teen parents, • Proven experience working with college students, particularly student parents, in academic advising, student support, or counseling roles., • Masters degree in Education, Counseling, Social Work or a graduate certificate in higher education, • Experience with program evaluation, • Bilingual Spanish/English, • Understanding of the college financial aid process and financial aid options, and of public benefits and services available for low-income populations in the D.C. metro area, • Knowledge of higher education policies and resources related to student parents. Competencies: • Ability to analyze and interpret program performance data and make data-driven adjustments to maximize impact., • Compelling and confident public speaker who is comfortable speaking and presenting in both formal and informal settings, • Personal and professional commitment to understanding and dismantling systemic and institutional racism, • Strong relationship-builder who can connect with a diverse range of people and groups and inspire people to action, • Excellent written, oral, and verbal communication skills with keen attention to detail and strong organizational skills., • Fantastic customer service ethic and high expectations for quality, • Experience planning and facilitating or co-leading workshops and events, • Ability to make people feel comfortable and create rapport Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Work environment: Normal office environment. Some work will take place off-site during special events. Travel: • This position may require occasional regular overnight travel for activities in and out of the DC Metro area. Must be able to travel (via plane, train, or car) to attend trainings, conferences, project sites, and related activities. Candidates must be able to meet the onsite work schedule by the start date. Benefits: Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers . To apply, please complete the online application here. EOE Statement: Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.

Job Description JOB TITLE: Client Service Associate (CSA) EMPLOYER: Signature Estate & Investment Advisors, LLC (SEIA) REPORTS TO: Client Service Manager DEPARTMENT: W2 Advisory Team SUMMARY: Become a Client Service Associate (CSA) with SEIA! The CSA serves as a key liaison between clients, advisors, financial custodians, and internal departments, ensuring that requests are handled accurately, efficiently, and with care. While ensuring a seamless experience, the CSA team handles prospect introduction through ongoing relationship management. It is a central role in supporting SEIA’s multiple W2 Advisory Teams by managing account operations, coordinating client service activities and collaborates closely with peers to uphold SEIA’s service philosophy of effort with sincerity. Training will be expected full-time in-office. Position will be eligible for hybrid structure (office 3 / remote 2) after training has been completed and approved by manager. Training is expected to be completed by the third month if not sooner. DUTIES AND RESPONSIBLITIES: • Account Management: Prepare, review, and submit account opening and transfer paperwork in a timely and compliant manner., • Account Maintenance: Process transactions, address changes, and updates; monitor account activity to ensure accuracy and completion., • Client Service: Respond promptly to client and advisor inquiries by phone or email; provide updates on account status, transactions, and paperwork., • Documentation & Reporting: Prepare correspondence, meeting summaries, client reports, and other communications as needed., • Practice Support: Maintain up-to-date client and household data in CRM systems; assist with meeting preparation and follow-up., • Collaboration: Partner with advisors, operations, and compliance teams to ensure smooth onboarding, high-quality service delivery, and consistent communication., • Continuous Improvement: Identify opportunities to streamline workflows and improve service standards in alignment with SEIA’s client experience goals., • Other Duties: Perform additional responsibilities as assigned by management. QUALIFICATIONS: • Bachelor’s degree preferred, • FINRA licenses Series 7 and 66 not required but a plus, • Computer skills: Microsoft Office (Excel, PowerPoint, Word), Outlook, CRM (Salesforce preferred) SKILLS: • Experience with customer service, problem solving and support skills, • Time management and organizational skills, • Attention to detail and follow through, • Thoughtful verbal and written communication skills, • Knowledge of financial planning concepts and or willingness to learn, • Demonstrates coachability BENEFITS: • Employee medical: With SEIA and employee contributions, • Employee dental, vision and life insurance: Fully paid by SEIA, • Dependent medical, dental and vision: Employee paid options, • Paid Time Off (PTO), • Holiday Pay, • Volunteer Pay, • 401k with generous match and immediate full vesting, • Employee Assistance Program (EAP) and discounts, • Opportunity to work and grow with a collaborative and entrepreneurial team

Job DescriptionSalary: Unpaid ATTENTION Working Artists in the DMV!!! Are you searching for opportunities to utilize studio space, expand your network in the dance community, attend performances, and participate in classes--all at no cost? Dance Place invites you to join our Work Study program! We are seeking dynamic, motivated, and talented individuals to be a part of our nationally recognized, cultural arts center where you can fuel your artistry in Washington, DC. Heralded as thehub of dance activity in Washington, DC, Dance Place is an equal-opportunity employer and strongly encourages qualified applicants from underrepresented communities to apply. We believe that people of color, people in the LGBTQ+ community, people with disabilities, and women must be centered in the work we do. Hence, we strongly encourage people with these identities or who are members of other marginalized communities to apply to our openings. Come enjoy an exciting and inclusive team environment of movement artists who share a common goal of strengthening the dance field by investing deeply in artists and centering those who have been systemically excluded from such opportunities. For more information on our amazing organization, please visit our site at . POSITION OVERVIEW The Work Study Associate is a part-time, unpaid position that requires an onsite presence of a minimum of 15.0 hours per week. Reporting to the Education department, the Work Study Associatewill assist the Studio Education Manager with daily class hosting and administrative duties for the program. Typically stationed in the Dance Place's lobby, the Work Study Associatewill often be the initial representative of our patrons' encounters with the organization. Through enthusiastic and exciting engagement of our patrons, students, dancers, and staff, the Work Study Associate role will present a warm, welcoming, and friendly atmosphere while interacting with many people who call Dance Place home. Dance Place intends to select three work study participants for the Work Study program for this exciting opportunity. ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES At a minimum, the Work Study Associaterole will be responsible for successfully carrying out the following essential functions and duties: • Serve as the organization's "first impression" steward by creating a positive, engaging, and lasting impression of the space., • Communicate regularly and warmly with youth and adult students and their families regarding classes, payments, Sawyer accounts, and Dance Place programming., • Maintain accurate records of class registration, student attendance, and payment processing using Sawyer software., • Manage youth and adult class scheduling to mitigate conflicts., • Provide in-person patron support., • Serve as the main class host during weekday and weekend classes., • Ensure the lobby and studio spaces are welcoming and clean at the onset of each shift (including dry-mopping studios prior to the start of classes). REQUIRED QUALIFICATIONS: EXPERIENCE AND OTHER SKILLS & ABILITIES Necessary Skills and Abilities: • Be available for onsite, shift support between 3:00 pm - 9:00 pm, Monday - Friday., • Keen attention to detail with a focus on accurate data entry., • Strong organization and customer service skills., • Proficiency with Google Suite and Microsoft Office products. Physical Demands: This position requires the ability to sit and stand for prolonged times; walk moderate distances; frequently lift/carry up to 25 lbs.; occasionally stoop, bend, kneel, or crouch; able to dry-mop areas; frequently communicate verbally with others; view a computer screen for prolonged periods; and repetitive motions with wrists, hands, and fingers due to typing. DESIRED SKILLS, QUALITIES, AND ABILITIES(not required) • An appreciation for the art of dance and Dance Places mission., • Ability to contribute positively to Dance Place's workplace culture and values. WORK ENVIRONMENT Our staff is diverse, small, lively, and highly collaborative. We have frequent interactions with visiting teachers, artists, and students of all ages. While some of Dance Place staff currently work a hybrid schedule, splitting time between our main office in Washington, DC, and remote work locations, the Work Study Associaterole is an onsite position. Due to the in-person aspects of the position, all employees are required to adhere to Dance Places current COVID-19 policy.

Job DescriptionChief Sales Officer (IT Services, Consulting) - Public Sector Job Overview We are seeking an experienced and dynamic Chief Sales Officer (CSO) work closely with the CEO and EVP to lead our clients sales efforts in the public sector for their IT services and consulting business. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry. Key Details • Position: Full-time, • Location: Remote (US-only), • Experience Required: 10-25 years, • Industry: IT Services, Consulting, • Focus: Public Sector, • Package: $300k base + EBIDTA Bonus + Commission About our Client Our client, who is PE backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profit organizations to deliver cutting-edge technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500. Role Description As the Chief Sales Officer, you will be responsible for developing and executing our clients sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and work closely with other executive team members to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction. Key Responsibilities • Develop and implement a comprehensive sales strategy for the public sector market, focusing on IT services and consulting solutions., • Set and achieve ambitious sales targets, consistently driving year-over-year growth in revenue and market share., • Lead, mentor, and motivate a high-performing sales team, ensuring they have the tools, knowledge, and support to succeed., • Establish and maintain strong relationships with key decision-makers in government agencies, educational institutions, and non-profit organizations., • Collaborate with the marketing team to develop effective sales collateral, proposals, and presentations tailored to the public sector audience., • Work closely with the product development and delivery teams to ensure alignment between client needs and our clients service offerings., • Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine our clients sales approach., • Oversee the entire sales process, from lead generation to contract negotiation and closure., • Develop and manage strategic partnerships with technology vendors, system integrators, and other relevant stakeholders in the public sector ecosystem., • Represent the company at industry events, conferences, and high-level client meetings., • Provide regular reports and insights to the executive team on sales performance, market dynamics, and growth opportunities., • Ensure compliance with all relevant public sector procurement regulations and ethical guidelines., • Collaborate with the finance team to develop accurate sales forecasts and manage the sales budget effectively., • Stay informed about emerging technologies and industry trends to position our client as a thought leader in the public sector IT services market. Qualifications • Bachelor's degree in Business Administration, Computer Science, or a related field; MBA preferred., • 10-25 years of progressive sales experience in the IT services and consulting industry, with a strong focus on the public sector., • Proven track record of consistently meeting or exceeding salesThis is an exceptional opportunity to take up an influential position in an already successful, and growing, IT services organization. For more details, please contact Josh Dixon (YCG) for further details, or submit your application today.Chief Sales Officer (IT Services, Consulting) - Public Sector

Job Description The Customer Success Manager (CSM) on the Relationship Management Team is responsible for all the activities related to helping our customers achieve their goals through the effective use of ClearPoint’s strategy reporting software. The CSM will own and manage the success of a portfolio of assigned ClearPoint customers and deliver consistent value across the entire customer lifecycle, which in turn leads to high renewal rates and expansion opportunities. The CSM is responsible for hosting quarterly business reviews, executing Playbooks and processes as established by Customer Success leadership, and operating at the tactical and collaborative levels with customers in their portfolio of accounts. Customer Success Managers are expected to work together with Technical Account Managers to support onboarding and facilitate any other technical project that meets the customer’s needs. Exceptional communication, creative problem solving, root cause analysis, and relationship skills are needed to be successful in this engaging position. Responsibilities • Build strong customer relationships by maintaining high levels of engagement and communication throughout the entire customer lifecycle, • Help customers set business outcome goals and track the progression of goal achievement and reduce time to value, • Contribute to the strategic direction of team through leading and participating in related internal initiatives, • Own customer renewals, expansion, and customer satisfaction with an eye toward positive or negative trends and process improvement, • Provide feedback on existing products and contribute to the design of new product features, • Work cross-functionally with Sales, Marketing, and Product to represent the voice of the customer and potential solutions to help customers get time to value quicker Key Result Areas • Onboarding: Understand customer needs and desired outcomes to advise on implementation and strategy. Ensure customer voice is heard while helping set expectations on timelines and scope of deliverables., • Adoption: Help customers ensure quantifiable value realization from their use of ClearPoint throughout the customer lifecycle and with the adoption of emerging features and functionality, • Retention: Decrease customer churn by making sure customers renew their relationship with us, • Expansion: Expand the customer’s existing account revenues toward team goal, • Partner with TAMs on ClearPoint customer portfolio overseeing $1M+ of customer revenue, • 2-5 years of experience in Account Management or SaaS Customer Success roles required, • Customer-facing experience within a subscription business technology company is required, • Extensive knowledge of Microsoft Office Suite required, • Bachelor's degree, or seven years of relevant work experience is preferred, • Background in strategy and performance management is preferred, • Knowledge of CRM platforms, including Planhat and Salesforce a plus, • In Office (3 Days): Departmental and Team Meetings, Training and Upskilling, Collaborative Work, Customer requests and calls, Individual project work, Customer deliverables, • $70,000 - $90,000, • Performance-based bonus program Benefits, • Competitive salary commensurate with your experience, • Performance-based bonus program, • 100% paid health insurance & dental insurance, • 401(k) program, • Open vacation policy, • Professional development, training, and mentorship programsWhy Work for ClearPoint?, • Chance to get in on the “ground floor” of a tech company with startup energy, • Ability to make a difference from day one, • Fantastic colleagues and customers, • Employee referral bonuses to encourage the addition of great new people to the team, • Team events and offsite retreats, • Candidates must live within commuting distance of our Arlington, VA office., • Employment is contingent upon successful completion of federal work authorization verification. We don't offer visa sponsorship., • Employment is contingent upon successful background and reference checks. #LI-hybrid Interested? Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly. Pre-Employment Background Checks All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice. EEO Statement ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply. Physical Requirements This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions. Powered by JazzHR Z87tUOE94t

Job Description We’re seeking a talented Customer Support Specialist to join our team and help our clients succeed and become passionate about our platform. The Customer Support Specialist role is ideal for someone with customer support experience, great communication skills, hospitality or accounting firm experience, firsthand knowledge of the restaurant industry, and a solid understanding of complex point of sale systems. The ideal candidate is detail-oriented, adaptably problem-solves, multi-tasks efficiently, enjoys client interaction, and is genuinely eager to learn. This role follows a 9:00 AM–5:00 PM PST schedule; therefore, West Coast applicants are strongly encouraged to apply. Upon completion of training, the position will include one weekend day as part of the regular schedule. MarginEdge: Where hospitality meets technology As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data. Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We are venture-backed and serve 10,000+ restaurants across the US and Canada. We enable restaurants to make magic while knowing we are doing the same for them. We have the utmost respect for our clients and because of this, we are unable to hire their current employees. What type of responsibilities will I have? * Provide excellent phone, Google Meet, and email support. * Troubleshoot client issues and help restaurants solve problems, including west coast clients from 9am - 5pm PST and possible weekend coverage * Follow up with customers with status updates regarding their questions or requests with longer resolution times. * Develop a strong understanding of our software platform and customer tools. * Continuously explore and learn new features and updates to the platform. * Effectively communicate and work collaboratively with other teams inside the company to resolve customer issues. * Participate in team meetings and contribute to the improvement of support processes. What qualifications or skills are required? * Customer Service: Passion for providing great customer service and troubleshooting client issues. * Technical Knowledge: Proficiency in customer support tools and complex point of sale systems. * Industry Knowledge: Firsthand knowledge of the restaurant industry and familiarity with its operational challenges. * Organizational Knowledge: Ability to navigate internal workflows, policies, and procedures to provide effective support. Nice to Haves: * Product Knowledge: Understanding of MarginEdge’s software platform and its applications in restaurant management. * Communication: Professional verbal and written communication skills for effective interaction with clients and team members. * Technical Proficiency: Solid Google sheets/ Excel skills, including experience reviewing financial reports. * Problem-Solving: Curiosity to explore new products and technologies and to develop creative solutions to customer challenges. * Experience in hospitality management or account management at an accounting firm working with small businesses. What’s it like to work for MarginEdge? Imagine the fun of a great restaurant - surrounded by a team of people (including some that you help to manage!) who care about hospitality, care about quality, and care about each other - then subtract the long nights, weekends, drunk customers at the bar...et voila, MarginEdge! We work hard, we work fast and we fuel our work with a commitment of transparency from leadership, straight talk and trust between teams. We believe that the best people do their best work when they feel empowered - so whether you are remote or in our office (likely eating a catered lunch from our clients in our baller, brand new penthouse HQ in Ballston) you get to work with your manager to call your shot on what works best for you. Did we mention it has a full commercial kitchen and is walking distance (covered walking, that is) from the metro? Benefits (Shut the Front Door, They are Amazing) In order to fuel this rocket ship, we need to build a team as passionate about our work and product as we are. We believe that top talent (that’s you!) should feel deeply connected to their work, appreciated for the time they give to building our organization and have the balance necessary to give their best during work hours and all those after-hours too. We do this by offering a suite of kick ass benefits not only to be competitive and catch the eye of super smart people (that’s you again!) but also provide the foundation for a career you love and a life outside of work you love just as much. * Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance!) * Medical, Dental, Vision, and Short/Long-Term Disability Insurance (preventative care for the win) * Health Savings Account with employer match (dependent upon your medical plan selection) * Commuter benefits with employer contribution (excluding limos and helos - for now) * Generous Life Insurance Plan * Short- and Long-term Disability * Company-Paid Holidays * 401(k) and matching * Stock Options to buy into everything we are doing to support this industry * 12-week fully Paid Parental Leave * Lunch catered twice a week at our HQ in Arlington (we exclusively cater from our clients, too! * A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes. Check out our 100% “Recommend to a Friend” rating from anonymous employee reviews on Glassdoor. Oh, and our recognition in the Washington Post as a top small businesses to work for in 2021, 2022, 2023 and 2024! And most important, what our customers think about our work on Capterra and G2 Crowd. Our Fine Print is Bold: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, marital, disability status or any other characteristic protected by law. You be you. While we are proudest of our commitment to exceptional culture and creating a truly excellent work environment, we see our benefits as an extension of that belief. Our benefits package is designed to be exceptionally competitive and a reflection of our commitment to a best-in-class workplace for all.

Job Description The Midtown Group is teaming up with a leading technology company to support a D.C. government department that offers its residents a Medicaid program. Our collective goal is to modernize and optimize DC's Medicaid program while offering outstanding customer support. Our venture is focused on improving outcomes, enhancing provider experiences, and safeguarding program integrity. For this project, our partner will provide technology, and we will provide people and expertise across several functions, including contact center operations. Claims Resolution Support Specialists will support D.C. medical providers who need assistance with Medicaid benefits. These positions are in-person, located in Downtown D.C. There are no plans to move to hybrid or fully remote models. Interviews begin on Thursday, 12/18/25, and these engagements are expected to start on 1/26/26 and may continue for up to two or three years or longer. Duties: • Review and research claims based on claims processing guidelines., • Refer claims to the appropriate department., • Prepare Return to Provider (RTP) forms as necessary when required claim information is missing or invalid., • Self-motivated with good time management and organization skills., • Ability to work with several different teams, tasks, and completing deadlines to ensure all work is completed accurately., • Other duties as assigned Requirements: • Bachelor’s degree or equivalent work experience or combination of education and experience., • A minimum of 2 years of previous experience for a government or private sector inbound customer service center (Preferred), • Knowledge of basic help desk software, computer software and Microsoft Office applications., • Strong problem-solving skills to bring inquiries to effective resolution., • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally., • Ability to identify the correct stakeholders to consult to resolve client inquiries., • Medicaid and/or medical claims experience strongly preferred. Schedule Requirements: • Hours of Operation: Within the hours of 7:45 AM –5:15 PM, Eastern Time, Monday - Friday, candidate must be able to work any assigned 8-hour shift between these hours. The Midtown Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are a small, woman-owned business certified by the Women’s Business Enterprise National Council (WBENC). Operating from our headquarters in Washington, DC, we provide trusted staffing services nationwide. Our clients include thousands of the most prestigious Fortune 500 companies, law firms, financial organizations, tech innovators, non-profits, and lobbying firms, as well as federal, state and local government agencies. Company DescriptionOur client's infrastructure is collaborative and provides opportunities for growth!Our client's infrastructure is collaborative and provides opportunities for growth!

Job DescriptionDescription: Location: Remote Reports to: Senior Manager, Call Center About us The American Forest Foundation (AFF) unlocks the power of family forests as a climate solution while helping thousands of landowners care for their land and improve forest health. Through its Family Forest Carbon Program, AFF expands access to the voluntary carbon market for family forest owners from all walks of life while producing high quality forest carbon credits to help companies reach their net zero goals. The organization’s strategic direction seeks to enable family forests to capture and store one billion tonnes of carbon by 2050. We do not do this alone. AFF works across a broad coalition of conservation partners, corporations, and policymakers to equip family forest owners with financial and technical support to implement sustainable forest management practices on their lands and activate their forests as a critical tool in the fight against climate change. AFF is in a mode of complex problem solving and rapid iteration. All teams at AFF are working to discover solutions to the planet’s most pressing climate issues through developing and iterating viable and scalable models for impact. AFF is driven by values of our shared purpose, measurable and verifiable results, and learning for continuous improvement to tackle big conservation challenges. About the Role The Landowner Qualification Coordinator advances our carbon sequestration mission by evaluating and verifying landowner eligibility for participation in our carbon programs. As the first point of contact for landowners, this role manages the organization’s highest volume of landowner interactions, determines landowner eligibility, and shapes their initial impression of our mission and programs through professional, accurate, and customer-focused communication. Coordinators communicate directly with landowners, farmers, foresters, and other stakeholders to verify property details using mapping tools and program guidelines while meeting established conversion metrics. The role also manages eligibility-related appeals, requiring sound judgment, empathy, and consistent application of criteria. Coordinators address landowner questions and goals to ensure they have the information needed to make informed enrollment decisions. All coordinators participate in a structured four-week training program covering organizational context, program goals, call shadowing, and training on internal systems, processes, and software. Responsibilities Call Management and Email Communication • Manage high volumes of scheduled and outbound calls to collect and verify eligibility information and provide program guidance., • Return voicemails and respond to high-volume inboxes within required timeframes, ensuring professional, accurate follow-up., • Use established scripts, procedures, and quality standards to ensure consistent communication and documentation., • Maintain accurate interaction records and call metrics in CRM and HubSpot systems., • Manage a high-traffic meeting calendar to support efficient scheduling., • Educate landowners on program eligibility requirements and benefits., • Evaluate applicant data and documentation to determine eligibility based on defined criteria., • Collect, review, and validate ownership details, acreage, and land-use history; ensure complete and accurate records in internal systems., • Identify discrepancies or missing information and follow up to resolve them., • Review and process landowner appeals or disputes in accordance with established procedures., • Investigate cases by reviewing documentation, referencing guidelines, and coordinating with internal teams., • Submit appeal requests to forestry reviewers and communicate clear written outcomes to applicants., • Provide empathetic, respectful, high-quality customer service while upholding program policies and integrity., • Protect confidential applicant and property information., • Minimum 2 years of handling high call volumes, eligibility screening or phone-based customer service experience desired., • Proficient in Microsoft Office Suite, CRM systems, HubSpot, online mapping tools preferred., • Associate’s or Bachelor’s in the fields of Communications, Business, Conservation or Environmental Science degree preferred. Or experience in environmental programs, agriculture, land management or carbon sectors., • Strong initiative; a self-starter with tenacity, resilience, and high energy., • Flexible and comfortable with working within an ever-changing environment., • Time management skills, with the ability to prioritize, coordinate, and manage multiple priorities., • Must be comfortable with working remotely., • Strong interpersonal skills with the ability to interact with a wide variety of constituencies, including landowners, co-workers, foresters and the public at large., • Excellent organizational, verbal and written communication skills, with data entry accuracy. Must have great attention to details., • Agility – Thriving in volatile, uncertain, complex and ambiguous environments by anticipating and responding to changes with swift, focused and flexible actions., • Collaborating with Others – Working together with others in a cooperative and supportive manner to achieve shared goals., • Ensuring Accountability – Holding yourself and others to high standards of accountability, creating an infrastructure and transparent organization culture that supports and measures personal and organizational responsibility and accountability., • Adaptability - Adapting in order to work effectively in ambiguous or changing situations with diverse individuals and groups., • Attention to Detail - Working in a conscientious, consistent, and thorough manner., • Quality Focus - Following procedures to ensure high quality output; solving quality problems or notifying others of quality issues., • You have the unique and exciting opportunity to work with amazing colleagues, partners and landowners to help connect forest landowners with technical and financial assistance to better steward their land and achieve vital landscape-scale conservation impacts., • Your contributions and leadership will be appreciated. Our staff is passionate, dedicated and good at what they do, and will be deeply grateful for your efforts to create and preserve an environment that is both fun and fair., • We offer a flexible work environment that respects your life outside of work., • Salary is commensurate with experience., • AFF offers a comprehensive and competitive benefits package. Contact us to apply We know there are great candidates who may not check all these boxes, and we also know you might bring important skills that we haven’t considered. If that applies to you, don’t hesitate to apply and tell us about yourself. We are committed to creating a diverse work environment and proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other basis protected by law.Requirements:

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Job Description GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. We received a seed investment from Y Combinator in 2015 and have pursued a strategy of 'Sustainable Growth' ever since: achieving six consecutive years of profitability and positive cash-flow while more than quadrupling our revenue, our customer base, and our team. In 2022, we raised $50 million to accelerate the next stage of our growth. Through The GiveCampus Social Mobility Initiative, we've donated $1 million in free fundraising support for programs that help low-income students, first-generation students, and underrepresented minorities. And in 2022 and 2023, we were named to Y Combinator's Top Companies list and the Inc. 5000 list of America's fastest-growing private companies. While we operate at meaningful scale (we've facilitated more than $6 billion in charitable giving), we're still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee has a substantial impact on our trajectory, and we're growing to help schools achieve even greater results. Our purpose-driven team of 120+ is located across the US: team members work from anywhere they choose. We have a beautiful 12,000 sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, events, and retreats in various locations. We're looking to expand our team with diverse and collaborative doers who believe in our mission and the transformative power of affordable, high-quality education. Location: This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year. Overview As a Partner Success Manager at GiveCampus, you will be the driving force behind the value, satisfaction, and retention of the partner schools in your portfolio. You'll own the full partner experience—from onboarding to renewal—by serving as a trusted advisor, product expert, and strategic thought partner. This is a high-impact role where you'll be directly responsible for ensuring that every partner you serve achieves measurable success using our platform. You will lead with curiosity and empathy, embrace a sense of urgency, and take ownership of results. Your success will be measured by your ability to make partners wildly successful and help them maximize the value of their investment in GiveCampus in a way that helps support commercial goals. As a Partner Success Manager at GiveCampus, your role is essential in supporting, retaining, and growing the accounts you are responsible for. Specifically, you will: • Empower schools to be great, self-sufficient technical users of our platform., • Provide strategic support and direction to help schools see undeniable return on investment (ROI). Partner Strategy & Relationship Management • Serve as the main point of contact for a portfolio of partner schools, developing deep relationships across stakeholders., • Understand each partner's goals, challenges, and priorities; proactively align GiveCampus solutions to help achieve them., • Drive adoption and ensure optimal utilization of platform features and best practices., • Manage regular touchpoints and strategy reviews to support renewal and growth., • Leverage utilization dashboards and signals to proactively identify risk, surface opportunities, and prioritize outreach that drives measurable outcomes for partners. Product Expertise & Enablement • Become an expert on GiveCampus products and how they are deployed across diverse partner contexts., • Help partners become confident, independent users of the platform through strategic training and consultative guidance., • Create knowledge assets—such as how-to guides, partner spotlights, and internal best practice documentation—to enable both partners and teammates. Cross-Functional Collaboration • Collaborate with Sales, Product, and Engineering teams to advocate for partner needs and influence roadmap priorities., • Provide product feedback grounded in user stories and partner outcomes., • Contribute to internal projects that improve how we serve partners, scale our work, and elevate the team. Impact & Thought Leadership • Use data to assess partner success, identify opportunities, and prioritize work that creates lasting value., • Contribute to thought leadership and industry education through writing, workshops, or presenting learnings from your portfolio., • Embrace a "do things that don't scale" mindset when needed to deepen insights and refine systems. What We're Looking For • Experience in a customer-facing, consultative role such as customer success, account management, fundraising, or edtech support., • Knowledge of the fundraising landscape in education (higher ed or K–12)., • Excellent communication, with an ability to explain complex ideas with clarity and kindness., • Detail-oriented with strong organizational and time-management skills., • Adaptable and resilient in the face of change; excited to grow in a fast-paced, mission-driven environment., • A team player who lifts up those around them and thrives in a feedback-rich culture. At GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply. GiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. If you feel like you don't meet all of the requirements for this role, please apply anyways. We know confidence gaps and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.

Job Description At Simple Technology Solutions, our people are our priority. We know our team members are more than employees—they're parents, friends, volunteers, artists, and athletes. That's why we offer flexibility to help them thrive personally and professionally while delivering exceptional solutions to our Federal Government clients. Our culture is built on collaboration, continuous learning, and excellence. We are mentors and thought leaders who share knowledge and foster growth. Recognized as a "Best Place to Work," we believe a range of perspectives helps us drive innovation and exceed customer expectations. At STS, taking care of our people isn't a perk—it's the standard. As an 8(a) HUBZone company, we also offer special incentives for team members living in qualified HUBZones. Check out the HUBZone map HERE to see if you qualify! Simple Technology Solutions is looking for a Customer Service Analyst (Tier II) to join our team. Quick Position Overview: • U.S. Citizenship is required, • Associate's degree (or equivalent experience) is required, • Minimum of 2-6 years of position-related experience is required The Customer Service Analyst (Tier II) provides intermediate-level technical and customer support within a structured Technology Operations Center (TOC) environment. This hands-on role focuses on resolving end-user incidents, managing service requests, and ensuring adherence to defined Service Level Objectives (SLOs). The Analyst will collaborate closely with Tier I and Tier III teams to identify recurring issues, update documentation, and contribute to continuous service improvement. The ideal candidate is detail-oriented, adaptable, and committed to providing a seamless customer experience while maintaining high technical and documentation standards. The Customer Service Analyst (Tier II) at STS will: • Troubleshoot and resolve escalated end-user issues involving workstations, applications, VPN, and network connectivity., • Respond to service requests and incidents using enterprise ITSM tools (e.g., ServiceNow), maintaining accurate ticket documentation., • Ensure compliance with SLOs, including first-call resolution, response times, and ticket quality standards., • Develop and maintain Knowledge Articles to promote consistent issue resolution across the service desk., • Collaborate with Tier III teams to identify root causes and propose remediation steps for recurring incidents., • Communicate effectively and courteously with customers, maintaining professionalism in all interactions., • Support security and accessibility standards (e.g., Section 508, NIST, FedRAMP). Required: • Associate's Degree in Information Technology, Computer Science, or a related field., • 2–6 years of hands-on IT service desk or Tier II support experience in enterprise or federal environments., • Experience using ServiceNow (or equivalent ITSM platform)., • Proficiency in troubleshooting Microsoft 365, Active Directory, Windows OS, and remote access solutions (VPN)., • ITIL v4 Foundation or HDI Customer Service Representative certification., • Familiarity with AWS Connect, Splunk, or similar monitoring tools., • Experience developing or maintaining standard operating procedures and knowledge base content., • Prior experience in performance-based or compliance-driven IT support environments. STS is committed to equal employment opportunity. STS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, marital status, family responsibilities, matriculation, personal appearance, political affiliation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.---Applicants may request removal from our applicant database, or specific information about how the data is used by contacting .

Job DescriptionClient Success ManagerAbout Keep Company Keep Company is on a mission to make human connection an intentional, scalable asset in every workplace. As a venture-backed SaaS platform recognized by Techstars, Forbes, and SHRM, Keep Company blends technology with coaching and mentoring to deliver transformative, measurable employee experiences at leading law and professional services firms. We help organizations accelerate culture, retention, and productivity—especially in moments that matter most. The Role Keep Company seeks our first Client Success Manager to own and scale the customer experience lifecycle for our enterprise clients. You will lead customer success strategy and execution from onboarding through renewal, ensuring clients achieve value and success with our coaching and mentoring platform. This role blends strategic leadership with hands-on management of a remote support team, cross-functional collaboration, and continuous improvement of customer journeys. You will work closely with Product, Engineering, Program Delivery, and Marketing teams to ensure smooth implementations, high adoption, and client satisfaction. As the voice of the customer internally, you will build scalable processes and feedback loops that enable Keep Company to grow efficiently while maintaining exceptional client relationships. • Role: Full Time, • Location: Hybrid preferred - 3 days/week at our Bethesda, MD headquarters. Open to remote candidates, as well., • Compensation: Competitive salary + generous equityKey Responsibilities, • Lead end-to-end customer success including onboarding, implementation, adoption, and renewal, • Design and execute scalable implementation plans and client segmentation strategies for support tiers, • Manage, mentor, and grow a remote customer success support team with clear workflows and metrics, • Serve as executive sponsor for strategic accounts and conduct regular business reviews, • Partner cross-functionally to align platform configurations with client goals and drive adoption, • Build and maintain feedback loops from customer success to Product and Engineering teams, • Monitor key success metrics (CSAT, renewal rates, support response times) and implement continuous improvement initiatives, • Owning the full post-sale relationship and influencing renewal and GRR outcomes through strategic account plans., • Monitoring leading indicators of churn risk and mobilizing internal teams to mitigate proactively., • Partnering with Sales to surface and qualify expansion opportunities (cross-sell/upsell), grounded in demonstrated client value., • Reporting on account health and contributing to quarterly business reviews with insights tied to renewal likelihood and client revenue trajectory.About You, • 8+ years of experience in customer success, account management, or enterprise SaaS implementation, • 3+ years managing remote teams in customer-facing roles, • Strong communicator and collaborator comfortable influencing cross-functional teams and executives, • Experience with developing virtual client-facing Dashboards and reports in service of strategic growth and expansion opportunity, • Experienced with Client and Customer Success tools and platforms such as Zendesk, Intercom and HubSpot, • Familiarity with SaaS security and compliance standards (SOC2, GDPR) preferred, • Passionate about delivering outstanding client experiences and building scalable customer success operations, • HR tech or future-of-work experience is a plusRequired Attributes for Success, • Customer Obsession: Deeply empathetic to client needs, translating feedback into action and building trust throughout the customer journey., • Adaptability & Initiative: Thrives in ambiguity, eagerly takes ownership of new challenges, and proactively establishes scalable processes., • Cross-Functional Communication: Communicates clearly and builds collaborative relationships across teams to advocate for customer outcomes., • Analytical Problem-Solving: Uses data and insight to anticipate issues, measure impact, and drive continuous improvement in customer experience.Why Keep Company?, • Play a pivotal leadership role shaping the future of workplace connection and culture, • Be part of a founder-led startup with renowned clients and measurable impact, • Competitive salary, significant equity, medical/dental/vision, 401k, and flexible PTO, • Hybrid work schedule and a highly supportive, mission-driven team YYKcgP2Zvn

Job DescriptionDescriptionClearview AI is the leading provider of facial recognition technologies to US law enforcement, state, and federal agencies. Our mission is to help our users solve crimes and prevent financial fraud with the responsible use of our facial recognition software. Our company is a high-octane, fast growing startup looking to hire enthusiastic and intelligent team members to join our team. We are currently hiring for remote positions in these areas: FL, West Coast, NC/SC & Northeast Coast. To learn more about us, please visit and our revolutionary facial recognition technology. Responsibilities • Proactively manage a portfolio of enterprise customers from trial to implementation to ongoing delivery to expand the scope and scale of Clearview AI adoption, • Develop and build strong relationships with key customer stakeholders and executive sponsors: steering committees, regular visits (virtual/in-person), reports, events, • Understand customers’ needs and priorities to optimize the use of their platform, • Identify growth opportunities for up-sell and cross-sell within existing accounts, • Increase Net Revenue Retention through proactive and strategic engagement/expansion efforts, • Effectively communicate application features and product information for new releases and facilitate their adoption, • Be the voice of the customer and provide internal feedback on how Clearview products can better serve our customers, • Collaborate closely with various cross-functional teams (Product Management, R&D, Marketing and Sales) to drive better results, • Resolve billing and support inquiries in a timely and productive manner, • Coordinate small customer projects, • Assist in onboarding new team members, • Additional duties and responsibilities as reasonably required by the employee’s supervisor or CEO, • Manage and optimize enterprise customer accounts, ensuring seamless onboarding, training, and ongoing support, with a focus on improving customer satisfaction and retention., • Exercise discretion and independent judgment in developing and implementing strategies to address customer needs and challenges, working closely with cross-functional teams such as finance and marketing, to ensure successful customer outcomes., • As a Customer Success Manager, you will play a pivotal role in shaping the customer experience, driving adoption, and expanding Clearview AI’s footprint within enterprise organizations., • Other reasonable additional responsibilities that may be asked from time to time Skills, Knowledge and Expertise • 8+ years of enterprise software or SaaS customer success/account management with specific experience supporting the public sector (military/government/law enforcement/public safety), • Experience providing product support at the user level, • Experience using CRM tools (ex: SFDC, Hubspot), • Well-organized and excellent time management abilities, • Proven ability to collaborate and build strong relationships with customers, • Exceptional oral and written communication skills and attention to detail, • Passion for technology and public safety, • Bachelor's degree or equivalent experience, • Ability to travel within United States, • Medical, Dental, Vision, STD and LTD Plans, • FSA - Medical and Dependent Care, • EAP and wellness programs, • 13 Paid Holidays, • Unlimited PTO, • Flexible work environment - 100% remote, • 401(k) plan The expected annualized salary compensation for this position is between $80,000 - $125,000 with participation in our stock equity plan, and an annual at-target incentive bonus opportunity of at least 10% of salary at 100% achievement (actual achievement % will vary). This estimated salary represents the typical starting rate of candidates hired in a similar role. Factors that may be used to determine your actual salary include relevant experience, skills, and your remote work location.

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Global Mobility Team supports the safe and seamless movement of Palantir employees around the world. We value building deep connections with the business to enable employees to go where they’re needed most to focus on the problems they are best equipped to solve. As a Global Mobility Specialist, you will be part of a team of individuals who are just as passionate about supporting our employees as they are about Palantir’s mission. You will be responsible for leading all aspects of employee mobility in close coordination with our internal partners and external immigration counsel. You will build and maintain mobility workflows and frameworks that support our immigration practices, iterating and building resources in line with the company mission. This position is based in our DC office and you may be required to travel occasionally to Palantir offices in the United States and EMEA.Core Responsibilities • Manage end-to-end global mobility processes, including international assignments, transfers, and permanent relocations., • Manage relationships and liaise with our external partners and internal teams to provide a seamless customer experience., • Establish and maintain our long-term mobility strategy to ensure Palantir is set up for success globally., • Develop and maintain global mobility policies and procedures in line with our company mission and culture., • Utilize mobility metrics to drive key insights and decisions around movement of talent.What We Value, • Strong organizational skills and proven ability to track and deliver across competing priorities., • Ability to problem solve and calibrate with stakeholders while navigating ambiguous situations., • Excellent interpersonal and communication skills with a passion to provide exceptional customer service and an ability to engage with all types of customers, external vendors, and authorities., • Strong contributor and team player who takes ownership of tasks and delivers high-quality results., • Background in the tech sector is a plus., • Ability to travel occasionally.What We Require, • 4+ years of relocation/immigration experience with demonstrated experience in one or more jurisdictions (US, EMEA, APAC, etc.); 2+ years of in-house corporate mobility experience (both international and US domestic) strongly preferred.

Job Description About Us As a partner company in one of the largest independent brokerages in the region, Ensurise, Washington Insurance Group has over 50 years of combined experience helping individuals, families and business to protect themselves, their valuables, and their future. Washington Insurance Group is proud to be an independent insurance agency, built on the principles of providing superior customer service and insurance solutions. We have access to all the resources of an established, large insurance company, with all the attention to detail you’d expect from an independent, fast-moving company. At Washington Insurance Group we believe in long-term relationships, starting with our team. As an Ensurise company, in addition to cash compensation we provide health, dental, vision and disability insurance, paid time off, holiday pay, flexible schedule, and 401(k) matching, professional growth and career progression opportunities, respectful culture and work/family life balance, supportive teammates and a rewarding work environment. This position is also bonus-eligible. About You Our team is the key to our success. You are looking for a role working with opportunity to grow, providing exceptional customer service and you bring: • At least 1 year of experience in an office or customer support role, • Your P&C license - or an ability to obtain within 4 weeks after starting, • Abilty to multitask and manage multiple competing priorities, • Passion for helping others, • High facility with technology including Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) and data base or CRM software, • Strong communication, problem-solving, and data analysis skills with the ability to manage priorities in fast-paced environments., • Abilty to work independently in a remote environment, • Ability to communicate in a second language (optional but helpful) In this role, you will be responsible for helping prospective customers understand and choose the right insurance policies for them from one of our many insurance carrier partners. This position will be responsible for responding to in-bound inquiries and sales outreach. Our property and casualty insurance products protect thousands of individuals and businesses from financial losses related to events like fire, theft, accidents, or natural disasters. Key Responsibilities • Respond to inbound calls from prospective customers for personal line auto and home insurance policies, • Educate customers on insurance policy details such as coverage and pricing, • Facilitate the customer experience by answering phone calls, emails, and other requests, • Prepare and bind quotes through our carriers, • Provide attentive, high energy conversation with customers that show we are actively engaged in finding a policy that best fits each individual's needs, • Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs., • Effectively problem solve and objection handle to remove barriers from the customer purchasing the policy with Washington Insurance, • Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states., • Efficiently operate in a virtual environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels., • Maintain required Property & Casualty (P&C) licenses and state registrations. This position works in a normal office environment with controlled temperature and artificial lighting conditions. Long periods of sitting. Long periods of screen use. Ability to communicate in person and over devices. Ability to work in-person with team. Must be able to perform complex tasks requiring independent knowledge and its application to non-routine situations. Must be able to manage high-emotion situations.

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Enablement Engineers are embedded with centralized customer success teams to maximize the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful, gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues, as well as work productively with external customers to debug and resolve their problems. Palantir’s Customer Success team helps our customers build on Palantir’s Foundry & AIP Platforms to drive the workflows that power their most important business outcomes. In this role, you’ll leverage your problem-solving abilities, creativity, and technical skills to support and guide customer development teams, ensuring they can effectively build and optimize their workflows. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions. Every day at Palantir is different: we’re constantly evolving to better respond to customer needs, and you will have the opportunity to contribute your creativity and problem-solving to internal processes and tools that define how we deliver business value to the customer with increasing efficacy and efficiency. Every Palantirian is encouraged to play to their personal strengths, so there is no “one size fits all” approach to engineering at Palantir. The scope of this role is intentionally broad so that people can find their strengths and grow in a way that excites them.No two days are the same, but as a Forward Deployed Enablement Engineer you can expect to: • Respond to and triage incoming support requests from both internal and external teams., • Provide guidance to customer engineers and unblock their workflows on Palantir’s platform., • Build with Foundry and AIP to enhance enablement operations and use your creativity to solve novel problems that deliver more value to internal and external stakeholders., • Collaborate with our Product Development teams to tackle workflow problems, resolve product issues, and inform product improvements., • Partner with Business teams to understand and meet customer needs., • Participate in a 24/7 on-call rotation responsible for coordinating responses to critical customer-facing incidents., • Take ownership as the first responder when things go wrong. Even if a problem is outside your area of expertise, you make the first move to fix it and pull in the necessary expertise to get the job done.What We Value, • Ability to continuously learn and work independently, making decisions with minimal supervision., • Excellent written and verbal communication skills, capable of interacting effectively with both technical and non-technical stakeholders., • Strong creative problem solving skills., • Comfortable working in a rapidly changing environment with dynamic objectives and iteration with users., • Proficiency with one or more programming languages or data engineering frameworks, such as Python, SQL, Spark, Java, C++, TypeScript/JavaScript, or similar.What We Require, • Background in Data Science, Computer Science, Engineering or STEM

Job DescriptionAET Federal is seeking experienced Help Desk Agents to join our team supporting a federal program in Tysons, VA. This is a full-time, on-site position requiring a candidate who either holds an active Public Trust clearance or is clearable. The ideal candidate will bring 3–5 years of Tier I/II support experience in a fast-paced IT service desk environment, with a strong commitment to customer service and technical problem resolution. Key Responsibilities: • Provide first-level contact and problem resolution for users with hardware, software, and application issues, • Support Windows OS, Microsoft Office Suite, VPN, and various agency-specific systems, • Document all interactions using a ticketing system and ensure timely issue resolution, • Escalate complex or unresolved issues to Tier III support when necessary, • Follow standard help desk procedures and contribute to knowledge base documentation, • Maintain confidentiality and security protocols related to federal systems and data Requirements: • Must have Public Trust clearance or be eligible to obtain one, • 3–5 years of IT help desk or technical support experience, • Able to commute to Tysons, VA and work flexible hours (some weekends), • Strong knowledge of Microsoft 365, Active Directory, VPN, and remote support tools, • Familiarity with ticketing systems such as ServiceNow, Remedy, or Jira, • Excellent written and verbal communication skills, • Ability to work independently and in a collaborative team environment

Job Description Job Title: Call Center Agent (Mandarin & English Bilingual) Industry: Customer Service / Professional Services Location (city, state): Remote (U.S.–based) Assignment Type: 3-month contract with potential to extend Pay: $30–$32 per hour (commensurate with experience) Work Schedule: Full-time, Monday–Friday, 9:00 AM–5:00 PM Beijing time (8:00 PM–4:00 AM ET / 5:00 PM–1:00 AM PT) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with a global organization that provides industry training, certification, and technical support services. Their team is seeking a bilingual customer service professional to assist Mandarin-speaking clients with account and product inquiries. Job Description: This role supports international customers by responding to phone and email inquiries, resolving login or access issues, and ensuring a high level of client satisfaction. The ideal candidate will be fluent in both Mandarin and English, detail-oriented, and comfortable working overnight hours to align with Beijing business hours. Key Responsibilities: • Respond to inbound calls and emails in Mandarin and English, providing clear and professional assistance., • Troubleshoot and resolve account access or login issues efficiently., • Accurately document customer interactions and resolutions within a CRM system., • Adhere to established service-level standards for call response and email turnaround time., • Generate weekly updates or activity summaries to support team performance reporting.Qualifications:, • Bilingual fluency in Mandarin and English (written and verbal) required., • Previous experience in a call center, help desk, or customer service environment preferred., • Strong communication and problem-solving skills with attention to detail., • Comfortable working independently and maintaining productivity during overnight shifts., • Fully remote position (work from home anywhere in the U.S.), • Opportunity for contract extension and potential team expansion, • Gain experience supporting an international client base, • Competitive hourly pay and access to Addison Group benefits Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Description About Us: TopView Sightseeing is a New York City Based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for our guests. TopView Sightseeing is a fast growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive coworkers. About our Brand Ambassador position: As a Brand Ambassador for TopView Sightseeing, you'll be the face and voice of our brand, responsible for promoting our services and enhancing our visibility and reputation. Your primary role will be to engage with potential customers, tourists, and local communities to drive awareness and interest in our sightseeing tours and packages. Key Responsibilities: Responsibilities: • Welcoming guests in a polite and friendly manner., • Informing guests about departure times, location of stops, and other needed information., • Checking and scanning guests' tickets and directing guests to the bus/boat., • Collect guest information to assist in resolving customer service-related issues and concerns, • Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations, • Be responsible for company equipment., • Promote a culture of positivity, • Monitor the safety of employees and guests., • Excellent communication skills, with the ability to engage diverse audiences and articulate key selling points effectively., • Strong interpersonal skills, including the ability to build rapport and establish positive relationships with customers and colleagues., • Enthusiastic and outgoing personality, with a passion for travel, tourism, and exploring new destinations., • Knowledge of Washington, D.C. attractions, landmarks, and tourist hotspots is preferred., • Prior experience in sales, marketing, or customer service roles is advantageous but not required. Pay Rate: $20.50 Job Type: Part-Time Scheduling: Must be able to work weekends and holidays Join us as a Brand Ambassador for TopView Sightseeing and play a pivotal role in shaping unforgettable travel experiences for visitors to Washignton, D.C.! Powered by JazzHR RLcRdhXORa

Description At Leidos, we’re more than a technology company—we’re a trusted partner pioneering the future of defense and intelligence. Our diverse teams of innovators unite around a common mission: empowering our customers to succeed in their most critical operations. Guided by integrity, committed to our communities, and driven to build a sustainable future, we deliver solutions that make a real impact. Within our Digital Modernization sector, we’re leading the charge in next-generation technology—designing advanced capabilities in cyber defense, logistics optimization, security operations, and decision intelligence. These are the mission-critical systems that keep our nation secure and resilient. We’re seeking a Senior Cloud Solutions Architect to join us at the U.S. Coast Guard C5ISC in Alexandria, VA. In this hands-on role, you’ll design and lead transformative cloud initiatives that power critical Coast Guard operations. Leveraging deep expertise in AWS, Azure, and Python, you’ll architect scalable cloud-native solutions, guide development efforts, and ensure best practices across architecture, deployment, and security—while mentoring and driving innovation that directly strengthens national security. Primary Responsibilities • Design and architect scalable, resilient, and secure cloud solutions across AWS and/or Azure, • Develop cloud strategy and roadmaps aligned with organization objectives and technical requirements, • Create reference architectures, design patterns, and technical standards for cloud implementations, • Lead architectural reviews and provide guidance on complex technical decisions, • Mentor, guide and supervise development teams on cloud-native application design and deployment, • Evaluate emerging cloud technologies and assess their potential impact on organizational goals, • Drive adoption of DevOps practices, infrastructure as code, and automation frameworks, • Facilitate customer onboarding and implement a consistent pathway to cloud adoption, • Optimize application performance and reliability in cloud environments, • Design secure cloud architectures implementing zero-trust principles and defense-in-depth strategies, • Ensure compliance with industry standards (SOC 2, HIPAA, PCI-DSS, etc.) and regulatory requirements, • Implement identity and access management solutions and security monitoring frameworks, • Conduct security assessments and remediate vulnerabilities in cloud environments, • Partner with business stakeholders to understand requirements and translate them into technical solutions, • Collaborate with cross-functional teams including development, operations, security, and product management, • Present architectural designs and recommendations to executive leadership, • Create and maintain comprehensive technical documentation Basic Qualifications: • Requires BS and 12+ years of prior relevant experience or Masters with 10+ years of prior relevant experience, additional years of experience will be accepted in lieu of a degree., • Excellent customer service skills, with experience working in a customer-facing position for a minimum of 6+ years., • Minimum 6+ year of Administration experience with cloud-based applications (MS O365, SharePoint, Azure AD, AWS), • Proven experience administering Windows Server and related services, including creation, configuration, upgrades, migrations, and patching., • Strong knowledge of Active Directory, Azure AD, and SAML, with a solid understanding of industry standards, procedures, and processes., • Excellent verbal and written communication skills, with the ability to collaborate effectively across teams., • Skilled in supporting AWS cloud-hosted applications, including deployments, patches, security checks, troubleshooting, and maintenance., • Ability to provide operational and day-to-day administrative support, including troubleshooting issues and managing change/problem management processes., • Experience developing, documenting, and optimizing administrative processes, procedures, and standard operating procedures (SOPs)., • Ability to work with SMEs and security teams to define and implement secure cloud-based architectures., • Strong troubleshooting and support skills for AWS-deployed applications., • Hands-on experience with Databricks and Kafka (highly desirable)., • Proficiency with Power BI and API management (strong advantage)., • Clearance: This position requires candidates to obtain a Public Trust and will accept up to TS/SCI, • Must, at a minimum, have one of these certifications: MCSE (Server), Certified AWS SysAdmin, AWS Certified Cloud Practitioner, AWS Certified Developer, AWS Certified Solutions Architect (Dev/Associate), AWS Certified DevOps Engineer, AWS Certified Advanced Networking, AWS Certified Security, Azure Developer Associate, Azure Solutions Architect Certifications: • Preferred Certifications For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at . Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

A company is looking for Customer Service Representatives to provide remote support in the Tulsa, OK area.Key Responsibilities Provide friendly, high-quality phone support to families Assist with applications, answer questions, and connect callers to resources Navigate multiple systems while eng

A company is looking for a Customer Service Representative (Remote).Key Responsibilities Handle all incoming client communications and provide empathetic support Manage helpdesk tickets and ensure timely resolutions Proactively follow up with clients to confirm satisfaction and identify upsell o

Job Description Position: Membership Renewal Representative, Bilingual Spanish/English Location: Alexandria, VA (free parking). This will be hybrid after a successful training period. Training is 100% in office and will then switch to hybrd model of 3 days in office and 2 days remote Start/End: ASAP and will be an ongoing contract Hours: Mon-Fri, 8:30AM-5:00PM Parking: Free Attire: Business Casual NOTE: **Candidates must pass a criminal background check and be bilingual in Spanish/English Requirements: · Customer support experience and proficiency with Microsoft Office Suite · Excellent organizational, verbal and written communications skills · Ability to multi-task and work independently · Ability to communicate in an articulate, personable and diplomatic manner · Display a positive, team-player attitude is essential Duties include but not limited to: · Assisting members and processing their requests received by mail, fax, on-line or telephone · Additional administrative tasks such as processing mail, photocopying, faxing, collating, filing, etc. may also be required · Answering a high volume of calls · Data entry · Maintain customer record database · Process customer orders and payments Company Description

Job DescriptionWho We Are DCG is an award-winning, full-service engagement, digital, research, and data company with over 15 years of experience supporting the military, Veterans, and the American public. DCG strategically researches, plans, executes, and evaluates large-scale, multi-platform outreach initiatives across a wide range of mission-driven issues including human trafficking awareness, mental health stigma reduction, suicide prevention, ending homelessness, Veteran health, transportation safety, small business resources, and public diplomacy, to name a few. Additionally, our research and digital teams employ mixed methods research, Human-Centered Design (HCD), and change management principles to integrate new technologies built around well-researched user journeys. Position Overview DCG is seeking social media specialists to support a large-scale Defense program that supports community quality-of-life programs for active military service members, their families, and survivors worldwide. This program encompasses broad outreach and engagement initiatives, requiring experienced professionals across social media management and analysis. This outreach will include: User engagement (interactive polls, surveys, contests, giveaways, and Q&A sessions); Traffic generation (blog post teasers, event announcements, and infographics); and Awareness and education (e.g., tutorials, industry news or updates, success stories, and case studies). Along with content creation, this team will be responsible for detailed analytics and reporting that spotlights trends and performance metrics to inform social media engagement and strategy. Note: This position is currently contingent on contract award Location Remote; the selected candidate will work during DCG's core Eastern Standard Time business hours. Candidates located within the National Capital Region will be given preference given the possibility for ad-hoc, in-person support. Responsibilities • Conduct deep UX research and user testing to understand target audience needs, behaviors, and pain points, • Support social media content creation and management to promote the brand and increase its visibility, • Develop social media communications plans, user guides, and live events support, • Develop various comprehensive reports on social media performance and trends across all customer social media platforms providing timely and actionable insights and innovative recommendations to optimize digital engagement strategies, • Leverage social listening tools to monitor and analyze customer social media platforms in real time, capturing detailed insights into public sentiment and emerging trends, • Identify patterns and forecast future social media trends and engagement level, enabling proactive recommendations and adjustments to social media strategiesRequired Qualifications, • Bachelor's Degree in related field, • 3+ years of relevant experience supporting social media campaigns for large organizations, • Keen attention to detail, including excellent copy-editing skillsPreferred Qualifications, • Active DoD Secret Clearance, • Relevant training and/or certifications in social media or web analytics, • Professional background or personal connection to the military or Veteran community Culture at DCG DCG boasts a flexible and adaptable culture. We value hardworking, self-motivated, and dedicated team members and are committed to fostering ample opportunities for career advancement. Get a glimpse into our culture here: • DCG Life Instagram: @dcglifeBenefits Snapshot, • A range of comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. The firm covers 60% of the premium cost for employees and all dependents., • Generous paid time off including paid federal holidays, • 401(k) retirement plan, • Wellness programs and activities, and pre-tax Flexible Spending Accounts (FSA), • Paid Family Bonding for new parents, with 50% cost sharing for Short-Term Disability All qualified applicants will receive due consideration for employment without regard to personal characteristics or membership in any group protected by federal, state, or local law to include Veteran or disability status. DCG does not tolerate discrimination or harassment of any kind in the workplace, and we are committed to fostering a corporate culture that respects and values differences of thought informed by unique experiences. If you are a person with a disability needing assistance with the application process, please contact .

Description Quality Engineering & Control Business Area Manager for Cyber and Analytics Business Area Are you looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you can thrive, keep reading! Leidos National Security Sector is seeking a Quality Engineering & Control (QEC) Manager to join our Mission Assurance organization in support of our Cyber and Analytics Business Area. In this role you lead quality engineering and control activities to include strategic planning, tactical application, and monitoring and control, to assure the quality of delivered products and services for Cyber and Analytics programs and projects. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your resume with us today! In this role you will: * Establish and maintain a quality culture committed to excellence and Leidos values. * Plan and manage quality engineering & control activities to support Sector Quality Director and business area initiatives to achieve program and quality performance excellence. * Ensure compliance with statutory and regulatory requirements, contractual requirements, corporate policies and procedures, program plans, specifications, and processes. * Facilitate implementation of practices compliant with ISO 9001, ISO 27001, CMMI-DEV, and CMMI-SVC as applicable based upon Leidos and contractual requirements. * Support the development, deployment, and maintenance of an effective quality management system across the business area. * Conduct independent audits to ensure compliance with relevant requirements. * Ensure the timely and sustained resolution of internal and external audit findings and requirement escapes by conducting root cause analysis and implementing corrective and preventive measures. * Effectively address escalated quality issues in a timely way. * Conduct trend analysis at the organization and program levels to identify areas for improvement and implement measures to mature the enterprise. * Perform deep dives to analyze program/project issues/problems and facilitate containment, implementation of corrective and preventive actions, and development of lessons learned. * Review contract deliverables to ensure conformance with requirements and quality standards. * Identify, collect, and analyze measures to effectively track program performance and quality/process improvement initiatives. * Lead structured improvement activities to facilitate continual improvement at the program/project level and leverage across the business area level and potentially the sector. * Monitor opportunities in business area pre-award to ensure that quality engineering & control activities and quality credentials are properly bid, identify key discriminators, and maintain strategic awareness of competitive needs related to quality. * Engage with proposals and programs to establish service level agreements and key performance indicators that demonstrate the full understanding of the mission requirements and provide customers the ability to adequately measure program performance. * Participate in supplier/subcontractor selection and oversight to ensure the flow down of applicable clauses and requirements and that supplier/subcontractors are meeting contractual requirements. * Develop and oversee the development of approaches for test witnessing. * Participate in formal pre and post award reviews, identify and mitigate risks, and identify actions needed to assure quality of products and services. * Participate in the root cause analysis and corrective/preventive action plans related to customer letters of concern, nonconformances, discrepancy reports and customer corrective action reports. * Support the effective and efficient integration of new startup or transition programs/projects. * Manage and develop the quality engineering & control team, foster an inclusive work environment, and encourage the highest standards of ethics. * Align and perform within the business area allocated budget and according to schedule and business rhythms. * Be proactive and effectively negotiate, influence, and persuade leadership, customers, partners, peers, and projects to develop and execute solutions to complex challenges. * Communicate effectively with technical and management staff at all levels of organization. * Respond to Intel Mission Assurance Director requests quickly, recognizing alignment to Mission Assurance requirements. * Identify and lead initiatives to mature the Intel Mission Assurance expectations, goals and commitments. Required Experience, Skills, and Education: * Must possess an active and in-scope Top Secret/SCI Polygraph Clearance. This requires US Citizenship. * Must be able to obtain and maintain credentials to access government installations. * BA/BS or equivalent experience and 8+ years of prior relevant experience or Master’s with 6+ years of prior relevant experience. Generally, has 4+ years of experience supervising or leading teams or projects. * Must have direct knowledge and prior relevant experience with quality management systems (QMS), continual improvement process, quality assurance, including compliance with internal and external specifications and standards. * Knowledge of ISO-9001 and CMMI. * Must be proficient in utilizing Microsoft Office products. * Must have exceptional verbal and written communication skills. Desired Experience, Skills, and Education: * Have/sustain a government CAC to access government installations. * Knowledge of ISO-27001. * Prior experience conducting Leidos and Customer senior leadership on results of deep dive root cause analysis and continuous improvements related to data trends and analysis. * Knowledge with applicable customer standards and processes. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting:December 2, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $112,450.00 - $203,275.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at . Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

A company is looking for a Client Customer Service Support Representative to join their remote team.Key Responsibilities Manage inbound and outbound calls, averaging 50-60 calls per day Follow standard operating procedures to resolve denied claims and provide necessary information Communicate wi

Description The Leidos Quantum Incubator is looking for thought leaders with a strong background in quantum technologies / quantum information science, specifically with focuses on quantum optics, sensing, and communications. This is NOT a position for quantum computing efforts or interests. This is an exciting opportunity to use your experience to help grow the Leidos quantum technologies portfolio of contract and internal R&D projects, benchmarking, and operational prototypes. In this position, the Senior Quantum Scientist will participate in the full life cycle of research & development of optical systems for the study of quantum-enabled remote sensing and communications. Ideal candidates should be interested in a career devoted to applied research and development with strong experimental, hardware skills and should be interested in maturing technologies from concept to prototype. Primary responsibilities: * Design, build, perform tests, and analyze quantum experiments in various systems and platforms for cutting edge devices in quantum communication, sensing, and precision positioning, navigation, and timing * Perform laboratory and field tests to prove and validate quantum experimental theories as viable products in applicable domains, and benchmark results within the field * Write proposals, publish papers, attend and present at conferences, and briefing internal and external customer * Collaborate with other team members, engineers, and scientists across the company and different fields to leverage quantum technologies to achieve organizational goals Multiple openings at various levels. The various position’s minimum education and experience requirements are as follows: * T4: Bachelor’s degree in physics, applied physics, engineering, or related fields and 8+ years of prior relevant experience. Additional years of experience may be considered in lieu of degree requirements. * T5: Bachelor’s degree in physics, applied physics, engineering, or related fields and 12+ years of prior relevant experience. Additional years of experience may be considered in lieu of degree requirements. Basic Qualifications: * Research experience and experimental background in one or more of the following areas: quantum optics, quantum entanglement, photonics, quantum communications, quantum information science, quantum sensing * Experience developing innovative solutions based upon the application of relevant research results from a wide variety of sources * Experience building and benchmarking software prototypes, to include metrics development, and theoretical/analytical/computational skills * Strong technical writing skills with experience in writing advanced technical proposals. * Provide business development support to help grow Arlington Branch’s project portfolio * US Citizenship with the ability to obtain and maintain a US government security clearance * Strong desire to learn new technologies and flexibility to change from one project to another quickly * Experience with standard programming languages for analytics or scientific applications * Ability to effectively communicate to both technical and non-technical audiences * Highly motivated to publish in peer-reviewed journals and present research at conferences Preferred Qualifications: * Ph.D. in Physics, Applied Physics, Engineering, or related fields * Extensive experience researching quantum sensing, communications and/or quantum information technology * Experience operationalizing machine learning and/or autonomy, and analytical capabilities * Experience and domain knowledge related to data processing, aerospace engineering, payload design, satellites * Demonstrated experience in proposing and winning independent research funding * Electronics and computer automation of laboratory experiments * Experience with big data applications, data science, or data analytics methods and tools * DoD Top Secret Clearance If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. November 20, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $104,650.00 - $189,175.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.