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Job Description Advantage Technologies: Information Systems Technician (Field) Position Outline: A Field Engineer is the front lines for providing onsite computer network installation, management, and support to our client base. You will be installing servers, workstations, cabling, mounts, backup systems, digital imaging software packages, and the other items necessary for our clients to effectively utilize technology in their business. You will also be responsible for providing field and remote support as needed, working in cooperation with our operations center. You don’t report to an office each day, you work from home for support and go directly to client sites for onsite service. If you enjoy working in different offices and changes in scenery, this is a great opportunity. About the Company: Advantage Technologies () is pretty much one of the coolest places to work in the world. We treat our people like partners, and everyone pulls together to build our team. No gossip, no backstabbing. We really care about our people, and it shows. AdvantageTechnologies provides computer hardware, software, security, and networking infrastructure to small business, particularly focusing on professional service organizations (dentists, doctors, engineering companies, insurance agencies, CPA firms, etc). We provide the servers, workstations, cabling, management and integration services to keep our clients serving their clients. We deliver Hassle Free IT. Key Responsibilities: The Network Engineer works on the regional team serving clients, and plays a critical role. This position is divided into the following key responsibility areas: • Customer Technical Support – providing remote and onsite support to our existing client base in cooperation with the operations and support center. Assist our operations center with coordinating who on your team to send where as needed., • Project implementation – once a customer purchases a system, you need to manage the implementation of the project. You need to be technically comfortable with managing server installations, workstation deployments, installation of software and network systems. Additionally, you need to be mechanically inclined. We hang mounts, TV’s, run cabling, install xray machines, and a variety of other mechanical tasks that aren’t considered “classic IT”. If you’re looking to sit in a server room and push buttons, this isn’t for you. If you’re looking to integrate IT into a business and make it look awesome – you could be a fit., • Assisting the sales team – Everyone on our team helps the sales team by being “on the lookout” for new sales opportunities. Maybe you’re in an office that has hardware that should be refreshed. Maybe you’re onsite at an office that is currently not managed. These are opportunities to make the sales rep in the area aware of, so that they can pursue these clients., • Willingness and ability to travel to different client offices daily, • Understanding of Windows based networks including servers, workstations, and core networking concepts, • Understanding of routers, switches, firewalls, and other basic networking equipment, specifically related to installation and troubleshooting., • Understanding of printers, scanners, and other standard IT peripherals, specifically related to installation and troubleshooting., • Excellent verbal and written communication skills, • Ability to maintain professionalism in challenging situations, • Excellent organizational skills, • Ability to work in a fast-paced environment independently and meet aggressive deadlines, • Ability to work independently, self-starter, • Ability to work with technical teams and internal teams to ensure client success, • Experience with Microsoft Office, • Salary reflective of experience, skillset, and value brought to the organization, • Great growth opportunities based on performance, • Paid holidays and personal time off, • Monthly vehicle allowance, • Monthly cell phone allowance, • Travel expense account including meals, gas, and other travel expenses as needed, • Medical, Dental, and Vision Coverage Available, • Company paid short term and long term disability insurance Employee Supplied Items: You will be responsible for supplying the following: • Portable computer running Windows 11 or newer, with an i3 or faster processor, 16gb of RAM with a docking solution that allows for dual monitors when working from home, and sufficient battery life for working at client offices., • Android or iPhone with adequate voice and data allowances., • High speed internet connection at your home office., • A quiet, distraction free home office. Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Company DescriptionAdvantage Technologies empowers small businesses to focus on those they serve. Our mission of Hassle-Free IT is delivered through simple, secure, stable and supported technology solutions. We provide services that exceed expectations and will move mountains to make our client’s experience with us better than anyone else. We use the same technology to run our business that we recommend to our clients so that we have a vested interest in always providing and recommending the very best. We deliver technology solutions that are not only technically sound and reliable but also make a positive impact on our clients.Advantage Technologies empowers small businesses to focus on those they serve. Our mission of Hassle-Free IT is delivered through simple, secure, stable and supported technology solutions. We provide services that exceed expectations and will move mountains to make our client’s experience with us better than anyone else. We use the same technology to run our business that we recommend to our clients so that we have a vested interest in always providing and recommending the very best. We deliver technology solutions that are not only technically sound and reliable but also make a positive impact on our clients.