Lead Business Analyst - 3450756
5 days ago
Arlington
Job Description Computer Technologies Consultants (CTC) is seeking a Lead Business Analyst to support the US Department of State in Arlington, VA. With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies. Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further! Experience this family-oriented company who takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with our client you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of and work in collaborative, dynamic, and high-tempo environments. Our clients’ employees are their most valued asset and they invest in their people because they are in it for the long term. They are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities world-wide. Why Should You Be Interested? • Direct hire full-time position, • Telework eligible, • Competitive base salary and comprehensive benefits, • Mid-size company with room for growth Position Title: Lead Business Analyst Position Location: Onsite in Arlington, VA Daily Responsibilities: • Provides vital monitoring and analysis of the eLearning program., • Ensure quality and offer timely recommendations for improvements to products and processes., • Monitor resource assignments and allocation across the program., • Serve as a vital link between business objectives and educational technology by supporting the team in several areas, which include but are not limited to documenting and communicating results of completed work, providing data analysis, responding to data calls, evaluating current practices, researching current industry trends, and gathering requirements for future work., • At the direction of the government staff, analyze the current state to help chart a path to the desired future state., • Monitor the Business Analyst section for workload., • Recommend Business Analysts for projects based on skills and abilities., • Identify common issues among different projects., • Propose new strategies as appropriate., • Monitors eLearning programs and related analytics., • Monitors product quality across the program and escalates concerns to ensure high-quality outcomes., • Provides timely recommendations to government staff on course improvements and process improvements., • Monitors resource assignments, utilization, and performance., • Evaluates business processes and develops/implements improvement strategies., • Stays up to date on the latest project process methodologies, educational solutions, and IT advancements to modernize processes and products., • Apply web analytics to analyze student interactions in online learning activities., • Conducts ad hoc analyses to investigate ongoing or operational issues., • Conducts benchmarking studies and studies of industry trends., • Gathers data from multiple sources, reconciles conflicts, and distills information to appropriate level., • Gathers and analyzes requirements., • Works with technical staff and stakeholders to align solutions to business requirements., • Documents program activities and projects, maintain records of that information, and communicate those results in various forms (reports, data sheets, etc.) to support management needs., • Communicates findings and insights to cross-functional team members and management., • Gathers and reports critical information from meetings with various stakeholders., • Analyzes resource usage and recommends allocations/adjustments to maintain cost efficiency., • Prioritizes initiatives based on business needs and requirements and coordinates with government leadership., • Manages projects, develops project plans, and monitors performance to ensure timely and cost-effective completion., • Oversee a team of business analysts, monitoring work products and escalating concerns as appropriate., • Recommends personnel for projects based on skills and abilities., • Provides support to business analysts to facilitate tight timelines in a results-oriented environment and advises improvements to design using coaching and mentoring techniques., • Acts as liaison between business analyst section and other technical staff, if necessary., • Represents the section in planning meetings with government staff., • Other duties as assigned. Required Degree/Certifications: • Bachelor’s degree in business or field related to technology-based learning. Required Experience (min): • Minimum 5 years of experience in a business analysis or a related position., • Minimum 10 years of experience in a role related to eLearning design and production., • Demonstrated experience with industry-standard data analysis software., • Demonstrated experience with Learning Analytics--the educational application of web analytics to gather and analyze details of individual student interactions in online learning activities., • Demonstrated experience with the full development life cycle of technology-based learning products., • Knowledge of development tools, methodologies, and best practices for technology-based learning., • Knowledge of SCORM and learning management systems., • Demonstrated experience creating detailed reports and giving presentations., • Demonstrated experience developing and leading teams., • Demonstrated experience in gathering requirements, writing requirements, and documenting user stories., • Demonstrated experience writing project proposals, cost-benefit analyses, and business cases., • Demonstrated experience estimating the level of effort for technology- based learning projects., • Demonstrated experience leading projects., • Demonstrated experience tracking, analyzing, and reporting project & program costs, including but not limited to burn-down rates and estimates to completion., • Experience in how eLearning, mobile, and other digital learning products are developed, and in leveraging technology to meet business objectives., • Demonstrated leadership skills to monitor and coach other Business Analysts. Additional Experience (strongly preferred): • Consulting experience., • Experience with Agile project management methodologies., • Experience in providing cost-benefit analyses for technology-based learning projects., • Understanding of Section 508 accessibility guidelines. Required Clearance: Public Trust minimum Pay Information Full-Time Salary Range: TBD Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Benefits/Perks • 401(k) matching, • Accident and Hospital Indemnity Insurance, • Dental Insurance, • Disability Insurance, • Employee Referral Bonus Program, • Employee Assistance Plan, • Flexible spending account, • Health insurance, • Life insurance (Term and Universal Life w/Long Term Care benefits), • Paid time off (Vacation, Sick leave, and 11 Federal Holidays), • Professional development assistance/Tuition reimbursement Program, • Profit Sharing Retirement Program, • Vision insurance Computer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.