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We are looking for an experienced SQL Server Database Administrator (DBA) to join the Moneyfacts IT team to develop, maintain and extend our products primarily focusing on Databases and Web Services to ensure business continuity, security and the fulfilment of new business requirements. Proven exper

The Role As a Professional Services Manager, your primary responsibility is to ensure the successful implementation and execution of professional services to our clients. These span across traditional engineering projects such as Microsoft Azure platform implementation and on-premise infrastructure upgrade, into Cyber Security operations, such as MFA enablement projects and Business Continuity consultancy. . You and your teams will work closely with clients across various industries to understand their goals, tailor solutions, and ensure successful project outcomes. Internally, you’ll support pre-sales efforts, enable customer success, and continuously improve service offerings. You will ensure that all projects and small works are scheduled and delivered on time, within budget, and to the highest standards of quality and customer satisfaction. You will be accountable for departmental revenue targets, resource planning, and performance against SLAs and KPIs. This role is a line management role, but you will also be required to demonstrate technical leadership and develop solutions to the issues which may develop whilst the team are working on complex projects and tailoring tech solutions for our clients. Line management responsibilities will see you influence and guide team members on best practice to support their development, directly impacting the efficiency and continuous improvement of service delivery across the teams. This role requires a balance of strategic vision, operational discipline, and hands-on leadership. The ideal candidate is customer-focused, analytical, and skilled at managing multiple projects and priorities. As a member of the Management Team, you will work cohesively with other managers to ensure company initiatives are being met and contribute ideas and solutions to continue making improvements. Key Responsibilities • Overall management of the delivery of Professional Services, • Take responsibility for departmental time utilisation, • Evaluating and refining service delivery processes to improve efficiency, scalability, and client satisfaction, • Managing the capacity model and forecasting resource requirements, • Data analysis and reporting on KPIs, resource, project status,, • Ensuring that departmental budgets are met, • Acting as escalation point for team members or customer concerns relating to delivery of works, • Provide regular training and support to develop the team’s skills, • Represent the professional services function in client meetings and strategic reviews, • Complete NCs and IOs relating to delivery of professional services, • Complete monthly 1-1s and bi-annual career conversations, • Manage department staffing levels, accounting for shift patterns and holidays, • Liaise with other departments and managers to seek and implement company improvements Key Skills • Strong understanding of ISO 9001 and ISO 27001 frameworks, • Proven experience in a management or leadership role, • Excellent time management and organisational skills, • Proven track record of managing complex, client-facing projects and delivering successful outcomes, • Extensive hands-on experience with Microsoft desktop and server operating systems, • Solid practical knowledge of firewalls, network switches, and IP networking, • In-depth experience with Microsoft 365 and Azure technologies, including Azure Virtual Desktop (AVD), • Demonstrated experience in developing and implementing company policies and procedures The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Only serious applicants apply Assessment date 29/04/2026 Start Date: May 2026 • Form part of a team of Call Handlers who will normally provide the first point of contact with telephone callers to the Trust, on a 24/7 basis, working rotating shifts. Where business continuity requires it, there may be a need to handle calls for one of the Trusts other two EOCs or to relocate to one of them on a temporary basis., • To respond to all incoming telephone calls to the EOC, giving emergency calls priority over non-emergency calls; placing lower priority callers on hold when required, to achieve this. (Where ACD (Automatic Call Distribution) is active, emergency calls may be answered automatically for the user), • Ensure the timely and accurate answering and recording of all requests for emergency resources (including doctors urgent requests and routine calls) using the Computer Aided Dispatch and appropriate clinical triage software., • Receive and record telephone calls from a range of personnel including hospital staff;, • other Health Service professionals and other Emergency Services., • Where rota’s or staffing levels require it, carry out duties within the “out of hours” control, either call handling or dispatching received calls., • This requirement like all duties is subject to the post holder having had appropriate training., • Provide advice to clients as directed by clinical triage protocols and procedures. This will involve following a set process when applying the clinical triage software. Complete the clinical triage process for each emergency call received, to the fullest extent possible, to allow all emergencies to be marked with an appropriate priority., • This is the means of ensuring that patients receive a response intended to reach them in a timely manner for their condition, whilst also indicating the right type of resource that should be allocated., • Utilise Computer Aided Dispatch, clinical triage software and Information Communication Technology (ICT), including; telephony, data, email, and fax, to achieve effective communication with clients and EOC/operational staff. Ensure ICT systems are used appropriately, and report systems failures to the Call Handler Team Leader/Duty EOC Officer. In the event of a systems failure all staff are required to initiate any appropriate steps in line with standard operating procedures, to support the EOC in maintaining business continuity. June 2010 V2.1 10., • To be familiar with a manual method of logging calls on the appropriate forms when electronic methods are unavailable or inappropriate., • To produce, maintain and collate appropriate control records, complying with administrative procedures in accordance with Trust policy., • To take charge of an incoming call; managing patients, relatives, and the general public in a calm professional manner and treating them with dignity and respect at all times, • Be able to (and be able to recognise the need to), modify and adapt methods of communication to account for the differing needs of patients and callers especially in stressful and difficult situations

Project Manager – Civil Engineering Formwork Reinforced Concrete Highway Structures Project Salary and Package - £75,000 – £80,000 total package Lodge available if required (not preferred) Location Norwich – A47 Bypass Thickening Ideally within commutable distance Full-time, Permanent Position Project Manager – Civil Engineering / FRC experience required for a 14-month highways bypass thickening scheme. This Project Manager role offers an immediate start on a live project. The successful Project Manager will take responsibility for delivery on a major infrastructure package. This Project Manager – Civil Engineering / FRC position suits someone experienced in highways structures and reinforced concrete works. A Project Manager – Civil Engineering / FRC is needed to lead from site with full ownership of programme, safety, and delivery. About the Company An established UK contractor specialising in civil engineering, water infrastructure, and major highways projects, with a strong track record delivering reinforced concrete structures and complex infrastructure schemes. The business is known for consistent programme delivery, high safety standards, and a practical, hands-on leadership approach. Why Join Them This is a secured 14-month project with a clear start date and defined scope of works. The company maintains a steady pipeline across highways and infrastructure, offering continuity beyond the initial scheme. Teams are experienced, delivery-focused, and supported by leadership that understands site operations. The work is technically solid, with an emphasis on quality, safety, and doing things properly rather than cutting corners. About the Role You will take full responsibility for managing a highways structures package on the A47 scheme, overseeing reinforced concrete works and associated civil engineering activities. Summary A straightforward opportunity for an experienced Project Manager to step into a live highways project with immediate impact and start. The role offers stability, a defined programme, and the backing of a contractor with a strong reputation in civil engineering and FRC delivery. Contact Mark at Up Front Recruitment for more information

Project Manager – Civil Engineering / Highways FRC Salary and Package - £75,000 – £80,000 total package Lodge available if required (not preferred) Location Norwich – A47 Bypass Ideally within commutable distance Full-time, Permanent Position Project Manager – Civil Engineering / FRC experience required for a 14-month highways bypass thickening scheme. This Project Manager role offers an immediate start on a live project. The successful Project Manager will take responsibility for delivery on a major infrastructure package. This Project Manager – Civil Engineering / FRC position suits someone experienced in highways structures and reinforced concrete works. A Project Manager – Civil Engineering / FRC is needed to lead from site with full ownership of programme, safety, and delivery. About the Company An established UK contractor specialising in civil engineering, water infrastructure, and major highways projects, with a strong track record delivering reinforced concrete structures and complex infrastructure schemes. The business is known for consistent programme delivery, high safety standards, and a practical, hands-on leadership approach. Why Join Them This is a secured 14-month project with a clear start date and defined scope of works. The company maintains a steady pipeline across highways and infrastructure, offering continuity beyond the initial scheme. Teams are experienced, delivery-focused, and supported by leadership that understands site operations. The work is technically solid, with an emphasis on quality, safety, and doing things properly rather than cutting corners. About the Role You will take full responsibility for managing a highways structures package on the A47 scheme, overseeing reinforced concrete works and associated civil engineering activities. Summary A straightforward opportunity for an experienced Project Manager to step into a live highways project with immediate impact and start. The role offers stability, a defined programme, and the backing of a contractor with a strong reputation in civil engineering and FRC delivery. Contact Mark at Up Front Recruitment for more information

A leading Lloyd's market insurer is seeking an experienced Operational Resilience & Business Continuity Manager to enhance the firm's operational resilience framework. In this high-impact role, you will work closely with senior stakeholders to implement and continuously improve strategies that ensur

Build and maintain strong working relationships with Business Continuity Coordinators, and Business Continuity Plan Owners and colleagues across the organisation. Support development of staff training and awareness of Business Continuity in offices for existing and new staff. Experience in business

Experis - ManpowerGroup is seeking a Business Continuity Manager for an 18-month fixed term contract in Manchester. The role is pivotal in safeguarding operations and includes responsibilities for developing the Business Continuity Management framework and leading risk assessments. Ideal candidates

A leading global ingredients solutions provider is seeking a Business Continuity & Crisis Management Manager in London. This role is pivotal in enhancing the organization's business continuity and crisis management frameworks. The successful candidate will manage continuity planning, lead crisis sim

Create, implement, and periodically review a Business Continuity Management System and associated documentation, inclusive of a Business Continuity Plan, Business Impact Analysis, and Business Continuity Strategies. Developing the strategy for business continuity, business resilience & contingency,

Lewisham Council is seeking a Lead Business Continuity and Resilience Officer to join the Resilience Team. The role delivers and embeds the Council’s business continuity arrangements, strengthens organisational resilience, and provides expert advice to decision makers during incidents. Lead the de

A leading insurance firm in Greater London is seeking an experienced IT Persistent Business Analyst to support various initiatives and maintain process documentation. The role involves ensuring continuity during team absence, engaging stakeholders, and facilitating workshops. Applicants should have

Proven experience in Operational Resilience, Business Continuity, Disaster Recovery or Technology Risk. Operational Resilience & Business Continuity Manager. Designing and enhancing Operational Resilience, Business Continuity and Disaster Recovery (DR) frameworks.

Develop, implement, and maintain Business Impact Assessments (BIAs) and Business Continuity Plans (BCPs). Experience with ServiceNow (Business Continuity module), including gathering business requirements, is advantageous. Expert experience in business continuity and/or operational resilience.

The Business Continuity & Crisis Management Manager plays a key role in supporting the Group Head of Internal Audit & Risk in developing, maintaining and enhancing the Group’s business continuity (BC) and crisis management (CM) frameworks. Experience conducting Business Impact Analyses (BIAs), dev

A risk management consultancy is seeking a Risk Management Consultant specializing in Business Continuity to collaborate with clients and deliver bespoke solutions. Key responsibilities include developing continuity plans, reviewing management systems, and advising on risk.

A leading global insurance provider is seeking a Business Continuity Analyst to join their Group Business Resiliency Team in London. The ideal candidate will have over 2 years of experience as a BC Analyst, with a focus on crisis management and business continuity software. Responsibilities include

Step into an exciting opportunity with Gallagher’s Risk Management Solutions team as a Risk Management Consultant specialising in Business Continuity. Developing business continuity plans, conducting impact analyses, and delivering training. Reviewing and enhancing clients’ business continuity m

Business Continuity Analyst within our Group Business Resiliency Team. Business Continuity Analyst within our Group Business Resiliency Team. Assist in the development, execution and maintenance of business continuity documents including business impact analysis and office risk assessments.

You'll develop business continuity plans, conduct impact analyses, and lead training. A leading risk management firm in Greater London is seeking a Risk Management Consultant specializing in Business Continuity.

Experience with ServiceNow (Business Continuity module), including gathering business requirements, is advantageous. Develop, implement, and maintain Business Impact Assessments (BIAs) and Business Continuity Plans (BCPs). Subject matter expertise in operational resilience and business continuity.

Collaborate with the wider business to identify where resilience and continuity solutions can enhance existing insurance programmes or support new business opportunities. Minimum 5 years’ experience in Business Continuity and Resilience, ideally within an insurance, risk management, or consulting

A growing technology firm in the UK is seeking a Risk and Business Continuity Analyst to support the risk management framework.

Provide assurance to key business functions, third parties, and change projects on the strength and effectiveness of their resilience, business continuity and disaster recovery plans. This position will play a key role in bridging effective management of the resiliency and business continuity framew

Risk and Business Continuity Analyst. Knowledge of a related subject, such as one of business continuity, disaster recovery, health and safety, people, legal or project management. In March 2021, Correla was created as an independently owned business to bring in private investment to fuel innovation

Embedding robust business continuity and operational resilience practices. I'm currently supporting a leading and highly regarded Commerce organisation in their search for a Business Continuity and Operational Resilience Manager. The successful candidate will play a pivotal role in safeguarding busi

Own and develop Brunswick’s Business Continuity and Disaster Recovery strategy across infrastructure and business critical platforms. Disaster Recovery & Business Continuity Engineer. Reporting to the Group Head of ICT Infrastructure, the Disaster Recovery & Business Continuity Engineer will be re

A leading consulting firm in the UK seeks an experienced professional in Business Continuity Management and crisis management.

A professional services firm is seeking a Business Continuity and Operational Resilience Manager to enhance their business continuity frameworks. Responsibilities include leading continuity planning, conducting risk assessments, and overseeing incident management.

Previous experience in a Business Continuity and Operational Resilience capacity. Business Continuity Manager - Ops Resilience - Insurance. Our client, a leading London Market Insurer, is seeking an experienced Business Continuity Manager and Operational Resilience professional to take ownership of

A strong track record in developing and embedding business continuity frameworks. Business Continuity and Operational Resilience Manager - FTC. This role will play a pivotal part in maintaining and strengthening the firm's business continuity and operational risk frameworks, as well as supporting th

A leading international law firm based in London is seeking a proactive Business Continuity Specialist to coordinate their disaster recovery strategies. The role requires experience in business continuity management, particularly involving climate issues such as hurricanes.

A leading train operator in the UK is seeking a Business Continuity Manager to enhance operational resilience and minimize disruptions. This role involves managing business continuity measures, ensuring ISO 22301 compliance, and developing effective strategies. The ideal candidate should have experi

A seasoned Business Continuity or Resilience professional with deep expertise in geographic recovery planning, strong stakeholder engagement skills, and a proven track record of delivering complex resilience frameworks in large, multi‑site organisations. We are seeking an experienced Business Cont

Provide customers and partners with Business Continuity planning, implementation, and testing of business continuity and disaster recovery strategies. Solutions Architect Business Continuity & Disaster Recovery (m/f/d). Provide Business Continuity / Disaster Recovery best practices for partners and

Developing business continuity plans, conducting impact analyses, and delivering training. A professional qualification in business continuity (minimum CBCI) and relevant experience. Step into an exciting opportunity with Gallagher’s Risk Management Solutions team as a Risk Management Consultant s

A leading international law firm is seeking a proactive Business Continuity Specialist for its London office. The role involves coordinating Business Continuity activities, supporting training programs, and ensuring resilience during disruptions with a focus on climate-related issues. Applicants mus

You'll support the development, maintenance, enhancement, and delivery of the Group's Business Continuity Management System (BCMS), working closely with stakeholders across the business. Support the Head of Business Continuity & Operational Resilience in the design, implementation, and ongoing impro

Reporting to the Head of Business Continuity you will be responsible for refining and implementing a Resilience framework and related policies, with day to day oversight of the execution of the Resilience framework across Allianz UK. Support and maintain the Business Continuity Management lifecycle,

Hays Accountancy & Finance are supporting a leading research & development business in their search for a part-qualified Management Accountant / Business Analyst with strong finance business partnering skills and proven experience in reporting on operational management accounts, finance projects and

Leading requirements gathering and discovery sessions with contact centre operations, customer experience, and technology stakeholders to define and document business needs. Defining and documenting business requirements for voice recognition and NLU/NLP capabilities, including intent design, call r

Hays Accountancy & Finance are supporting a leading research & development business in their search for a part-qualified Management Accountant / Business Analyst with strong finance business partnering skills and proven experience in reporting on operational management accounts, finance projects and

Proven experience as a Business Analyst or in a similar role, with a strong track record of successfully delivering business requirements within a project delivery environment and an excellent understanding of how business analysis can deliver value to an organization. Analyse and document business

Gather and document business requirements for Laboratory Information Management System (LIMS) enhancements, ensuring alignment with laboratory workflows and regulatory standards. Translate business needs into functional specifications, user stories, and process maps for LIMS configuration or integra

We are seeking an innovative Social Worker to join our Intensive Support Team in Medway.This permanent, full-time position offers an annual salary of £42,823.Working within our dedicated and vibrant team, you will be at the forefront of delivering meaningful change and making a real impact in the c

Residential Support Worker (Complex Care / Supported Living).Registered Manager / Team Leader.To provide high-quality, person-centred support to individuals with learning disabilities, complex needs, mental health conditions, and behaviours that challenge.The role focuses on promoting independence,

They are expanding their trading technology capability and are hiring experienced Endur Trading Business Analysts to work on complex trading, risk, and ETRM transformation programmes. Leading business analysis activities across Endur-enabled trading initiatives. Proven business analysis capability i

Engage across Product, Engineering, Architecture + Business.