Trabajos business continuity en NorwichCrear alertas

Chief Product Officer provides executive-level leadership, authority and accountability for the end-to-end product lifecycle of the Group's core digital platforms, including the Electronic Patient Record (EPR), Diagnostics platforms (PACS, RIS, LIMS, imaging and reporting systems) and Microsoft workplace products (M365, Teams, SharePoint and Power Platform). \n The postholder is accountable for setting product vision and strategy, defining and governing multi-year roadmaps, and assuring the safe, effective and sustainable delivery, optimisation and evolution of these products across multiple acute hospital organisations. The role ensures that digital products measurably improve patient outcomes, clinical safety, staff experience, operational performance and organisational resilience.Operating with very high autonomy and corporate authority, the role carries system-wide responsibility across multiple Acute Trusts, influencing Integrated Care System (ICS), regional and national digital programmes. Main duties of the job\n The role requires an agile and adaptable leader who can move across programmes and Trusts as priorities evolve, bringing consistent methodology, pace and delivery discipline. You will oversee programme governance, manage risks and dependencies, support operational readiness and ensure transformation initiatives are both ambitious and deliverable within frontline healthcare settings. \n This Group-level role is primarily based in Norwich but requires regular travel across all three Trusts, including Great Yarmouth and King's Lynn.This is an exciting opportunity to shape and deliver transformational change at scale, working collaboratively across the Group to improve services, strengthen operational performance and support better outcomes for patients and staff. About us\n The newly formed Norfolk & Waveney University Hospitals Group (NWUHG) is placing people and culture at the heart of its transformation. \n By working as one system, the Group is strengthening workforce development, improving staff experience and creating consistent, supportive leadership across all three hospitals. This unified approach enables better training, enhanced well-being support, and a stronger culture rooted in compassion, flexibility and continuous learning. \n Focusing on people also supports national priorities - ensuring the workforce is skilled, adaptable and ready for the future models of care - and strengthens NWUHG's overall performance by improving qualify, resilience and sustainability. \n Together, this creates a Groupwide commitment to making NWUHG a great place to work, with clear benefits for staff including: \n Fast Track Staff Physiotherapy Service \n Multi Faith prayer room at NNUH Colney Lane site \n Discounted Gym memberships \n Generous pension scheme and annual leave entitlement \n Wagestream - access up to 40% of your pay as you earn it \n Free Park & Ride service direct to NNUH Colney Lane site \n Free 24 hour confidential counselling support \n On-site Nursery at NNUH Colney Lane \n On-site cafes offering staff discounts at NNUH Colney Lane \n Flexible staff bank \n Salary sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job responsibilities\n The postholder holds stewardship of multi-million-pound capital and revenue portfolios and is accountable for ensuring value for money, benefits realisation and long-term sustainability. \n Decisions taken by the postholder have direct and material impact on patient safety, service continuity, workforce productivity, regulatory compliance and organisational reputation. Poor judgement at this level could result in widespread clinical harm, operational disruption, financial loss or regulatory intervention. \n The role embeds user-centred design, clinical safety, interoperability, benefits realisation and robust governance, aligned to NHS DDaT and SFIAplus (BCS) professional standards, and requires credible operation in complex, politically sensitive and contested environments.All staff are expected to act as role models, consistently demonstrating the Groups values and supporting and encouraging an inclusive culture. Person SpecificationQualifications\n\n • Educated to Master's level or equivalent in a relevant discipline such as Health Informatics, Digital Health, Computing, Information Systems, Business Management, Organisational Change or a closely related field, or able to demonstrate equivalent expert knowledge and capability gained through extensive senior-level experience leading large-scale digital product portfolios within complex, highly regulated organisations.\n, • Recognised training or certification in product management and product leadership, such as APMG Product Management, Pragmatic Institute, Professional Scrum Product Owner (PSPO) or equivalent, evidencing deep understanding of outcome-led, user-centred product practice applied at enterprise and system scale.\nExperience\n\n, • Extensive senior-level experience leading complex, enterprise-scale digital product portfolios within health or comparable safety-critical, highly regulated environments.\nSkills\n\n, • Strategic product leadership capability at enterprise and system level, including the ability to set a clear, long-term product vision aligned to organisational, ICS and national priorities.\n, • Advanced people leadership capability, including building and sustaining high-performing, inclusive and multi-disciplinary teams across Product, UX, Clinical, Engineering and Data domains.\n, • Demonstrates a visionary and innovative leadership mindset, with the ability to articulate and sustain a compelling long-term product vision that aligns with clinical priorities, organisational strategy and national NHS direction.\nDisclosure and Barring Service Check\n This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. \n NNUH / JPUH / QEHKL / Norfolk County Hall / Remote \n NNUH / JPUH / QEHKL / Norfolk County Hall / Remote #J-18808-Ljbffr

Care Home Deputy Manager (Nursing) About the company At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome. co. uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you. About the role As our Deputy Manager (Clinical), you will play a key role in supporting the Home Manager to ensure the delivery of safe, effective, and compassionate nursing care in line with regulatory standards and best practice. You will provide clinical leadership to the care and nursing teams, ensuring that residents receive person-centred care that promotes dignity, choice, and wellbeing. You will take responsibility for the clinical governance and the running of the service of the home in the absence of the Home Manager, ensuring care delivery meets CQC requirements and aligns with company policies and procedures. Your role will include mentoring and supervising nurses and care staff, conducting clinical audits, reviewing and updating care plans, overseeing medication management, and ensuring accurate documentation and record keeping. You will also support with pre-admission assessments, risk assessments, and ongoing evaluations of residents’ needs, maintaining close liaison with healthcare professionals, residents’ families, and external agencies to ensure continuity and quality of care and other aspects of running the home. Please note - that this role is not fully supernumerary and will include operational responsibilities as required. Reports to: Home Manager Key duties and responsibilities Support the Care Home Manager in the day-to-day running of the service and deputise in their absence Lead, supervise, and support care staff to ensure safe and effective care delivery Ensure high-quality, person-centred care in line with individual care plans Monitor residents’ wellbeing and respond to changing care needs Act as safeguarding lead in the Manager’s absence, ensuring concerns are identified and escalated appropriately Ensure compliance with relevant regulations including safeguarding, health and safety, and infection control Oversee safe medication management and administration Maintain accurate care records and documentation Promote a positive, respectful, and supportive environment for residents and staff Skills and attributes • Previous Deputy Home Manager experience. • The ability to engage with the service users to understand their needs in order to provide excellent services of care. • Ability to identify referral pathway for safeguarding adult/abuse. • Good working knowledge of CQC standards. • The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team. • Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home. Education and qualification NMC registered nurse with relevant experience - essential. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step. Benefits Comprehensive induction and training programme. Opportunities for career development and progression. Employee Assistance Programme Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands. Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service. We’ll pay for your full DBS disclosure * Annual NMC PIN renewal paid

\n Business Continuity and Resilience Officer \n 37 hours per week, 52 weeks per year \n £36,701 - £38,738 per annum \n \n City College Norwich is one of the largest Further Education colleges in the country. Through its size and diverse activities, it needs to have robust and effective business continuity management in place. This is why we are seeking an experienced and proactive business continuity and resilience specialist to take the work we have done so far and bring it to the next level. \n \n Working with the Health and Safety Manager, senior college leadership team and department heads, you will lead on the development, evaluation and testing of our business continuity and emergency and resilience planning, helping to create effective Business Impact Assessments (BIAs) and other associated materials. \n \n You will have relevant Business Continuity qualifications and will bring experience in: \n \n • Emergency and business continuity planning, risk management and incident response. \n • Stakeholder engagement \n • Making continuous improvements and maximising efficiency \n • Clear and effective communication \n \n The role will primarily be based at our Ipswich Road site in Norwich but will require occasional travel to our other local campuses. Your skill set will also provide some ad-hoc support to the Heath and Safety team. \n \n Closing date: Tuesday 21 July 2026 at Midnight \n \n \n As a college we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. Please note: From 28 November 2020 the government implemented changes to the filtering rules, and we have been instructed that we cannot accept any update service checks on DBS certificates that have been issued before this date. Therefore, a new one must be completed with City College Norwich. \n

_ is an On-Demand Talent Platform specialising in the IT and technology sector. We have an opportunity live at the moment looking for an Infrastructure Engineer (Virtualisation) with one of our enterprise clients. All proposals will be reviewed on the Gigged AI platform. In order to send a proposal please head to https://app.gigged.ai/find-a-gig/6gd09q70AEL and create a free talent profile. Start: ASAP Duration: 6-month rolling contract (likely 1–2 years) Rate: £550 per day (inside IR35) Location: Hybrid – 2 days per week in Sheffield office to start (may reduce once established) We are seeking an experienced Infrastructure Engineer (Virtualisation) to join a leading financial services organisation on a contract basis. You will design, build, and support enterprise virtualisation platforms across on-premises and hybrid environments, ensuring stability, performance, and regulatory compliance. This role is key to maintaining secure, resilient, and cost-effective infrastructure, enabling application and platform teams to deliver change safely. Virtualisation Platform Engineering & Operations Build, operate, and maintain enterprise virtualisation platforms (VMware vSphere/ESXi, Hyper-V). Provide day‑2 operational support: monitoring, troubleshooting, performance tuning, capacity optimisation. Execute patching, upgrades, firmware updates, and hardware lifecycle activities. Ensure high availability, clustering, failover, and recovery mechanisms. Platform Lifecycle & Capacity Management Own platform lifecycle processes: build standards, upgrades, decommissioning, technical refreshes. Conduct capacity planning and forecasting to meet business demand. Identify and remediate single points of failure; support disaster recovery testing. Automation & Standardisation Develop and maintain automation for provisioning and configuration (scripting/Infrastructure as Code). Standardise virtualisation builds, templates, and configurations. Support integration with cloud and container platforms in hybrid delivery models. Incident, Problem & Change Management Act as escalation point for complex incidents. Perform root cause analysis and implement preventive actions. Support controlled change execution following ITIL processes. Security, Risk & Compliance Ensure platforms meet security standards, hardening guidelines, and regulatory requirements. Support audits with documentation and operational evidence. Manage vulnerabilities, configuration drift, and access controls. Collaboration & Documentation Work closely with storage, network, OS, cloud, and application teams. Provide technical input for designs and onboarding. Maintain documentation, runbooks, and operational procedures. Essential: Experience with enterprise virtualisation (VMware vSphere/ESXi/vCenter or equivalent). Proven infrastructure engineering or platform operations experience in enterprise environments. Hands-on with upgrades, patching, performance tuning, troubleshooting. Knowledge of server hardware, storage, and networking related to virtualisation. ITIL-aligned operational experience. Strong analytical, troubleshooting, and documentation skills. Desirable: Experience in financial services or regulated industries. Scripting/automation experience (PowerShell, Python) and Infrastructure-as-Code. Knowledge of hybrid integration between virtualisation, cloud, and containers. Disaster recovery/business continuity experience. Personal Attributes: Ownership and accountability for platform stability. Ability to work in global, multi-disciplinary teams. Clear communication with technical and non-technical stakeholders. Proactive, focused on continuous improvement and risk reduction.

LUXURY BRAND MARKETING MANAGER WEST COUNTRY - REMOTE UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Brand Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Brand Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Luxury Brand Marketing Manager to join this fast-growing business and play a key role in their future success. THE BRAND MARKETING MANAGER ROLE • Working closely with the Marketing Director and wider marketing team, • As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct Brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with Digital lead to develop & monitor successful social media programme, • Manage Consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within a Luxury Brand Marketing Manager position or similar is essential, • Experience of working with developing product-based brands, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots TO APPLY: If you've got the experience set out above for the Luxury Brand Marketing Manager position, then please send your CV for consideration via the advert. We'll be shortlisting candidates soon to make contact to discuss the role. Get Recruited is acting as an Employment Agency in relation to this vacancy.

LUXURY BRAND MARKETING MANAGER WEST COUNTRY - REMOTE UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Brand Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Brand Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Luxury Brand Marketing Manager to join this fast-growing business and play a key role in their future success. THE BRAND MARKETING MANAGER ROLE • Working closely with the Marketing Director and wider marketing team, • As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct Brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with Digital lead to develop & monitor successful social media programme, • Manage Consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within a Luxury Brand Marketing Manager position or similar is essential, • Experience of working with developing product-based brands, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots TO APPLY: If you've got the experience set out above for the Luxury Brand Marketing Manager position, then please send your CV for consideration via the advert. We'll be shortlisting candidates soon to make contact to discuss the role. Get Recruited is acting as an Employment Agency in relation to this vacancy.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: This is a Senior dual-motion account management position with direct responsibility for building Ripjar's net and gross revenue retention within a portfolio of named accounts. You will also be responsible for identifying and acquiring one new strategic channel partner. We're looking for a Senior Account Manager to own and grow a portfolio of enterprise accounts across financial services and corporate markets. You'll be the primary commercial relationship for some of Ripjar's most strategic clients — building deep partnerships with compliance, AML, and risk stakeholders, driving renewals, and identifying opportunities to expand our footprint within each account. On the channel side, you will be work alongside the head of Customer and Partner Success to identify and onboard one strategic channel partner for our screening solution. You will own the full partner acquisition lifecycle — from market mapping and outreach through to commercial negotiation and partner activation — with the goal of establishing a productive channel partner through whom Ripjar can sell at scale. This is a high-impact individual contributor role for someone who thrives in a consultative environment, understands the regulatory pressures facing financial institutions, and knows how to navigate complex, multi-stakeholder enterprise deals. Key Tasks — Account Management • Own the post-sale lifecycle from onboarding through renewal readiness, • Maintain executive and operational relationships across named accounts, • Deliver structured success planning and Executive Business Reviews focused on value realisation, • Proactively identify and mitigate retention risks and customer health concerns, • Identify organic expansion opportunities based on adoption and outcomes; progress and close with Head of Customer and Partner Success & Growth, • Improve cross-functional handovers (Delivery → CSG → Support) to ensure continuity and accountability, • Act as the primary voice of the customer to Product, Engineering, and leadership, • Establish and maintain customer health frameworks and engagement standards, • Collaborate with the Head of Customer and Partner Success & Growth on account strategy and renewal planning, • Act as escalation point for complex customer issue Key Tasks — Channel Partner Acquisition & Development • In close collaboration with the Head of Customer and Partner Success & Growth Identify and prioritise target partner archetypes — including B2B core banking SaaS vendors, RegTech platforms, compliance managed service providers, systems integrators, and consulting firms, • Lead outbound prospecting and relationship development with potential channel partners, building a qualified pipeline of partner opportunities, • Present Ripjar's channel partner value proposition, tailoring commercial models (OEM, revenue share, white-label) to each partner's business, • Negotiate and execute strategic channel partner agreement in conjunction with legal and the Head of Customer and Partner Success & Growth, • Onboard one new partner effectively, ensuring they are technically enabled, commercially aligned, and supported to bring Ripjar to market, • Work cross-functionally with Marketing, Product, and Sales to develop partner-facing collateral and enablement materials General • Be aware of, and respond appropriately to, issues of data confidentiality, • Support and comply with Company policies, practices and procedures, including Ripjar's Information Security Management responsibilities, • Contribute to the overall ethos and objectives of the Company, • Maintain respectful and effective communication with colleagues and stakeholders, • Comply with health and safety procedures, taking responsibility for yourself and others, • Undertake other duties reasonably assigned by your line manager or senior leaders that are commensurate with the post Requirements What we are looking for: • Solid experience of enterprise B2B SaaS sales or account management experience, with a track record of expanding six- and seven-figure ARR accounts., • Demonstrable success selling into financial services, professional services, or large corporates — ideally in RegTech, compliance, risk, data, or security software., • Fluency navigating complex enterprise buying processes: multi-stakeholder, legal, procurement, InfoSec review, and multi-year contract negotiations., • Strong commercial instinct: ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing in the face of procurement pressure., • Excellent forecasting discipline and CRM hygiene (Salesforce or equivalent); comfortable operating in a MEDDPICC or similar qualification framework., • Curiosity about the problem space — a genuine interest in financial crime, sanctions, and how AI is changing the compliance stack., • Executive presence: able to hold your own with senior banking, and corporate leaders, and to translate technical capability into business language., • Right to work in the UK; willingness to travel across the UK and Europe (occasional US travel) as needed., • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions., • Exposure to AI, data, or analytics products, and comfort discussing model behaviour, accuracy trade-offs, and governance. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Please note this role is UK only. We are KOPE and we are dedicated to revolutionising how we design and construct the build environment KOPE is the only purpose-built software platform for offsite construction. We enable the transition from traditional construction by integrating offsite processes and products. We instantly apply real-world products directly to design models, allowing the worlds of design and manufacturing to come together as one. We are building a better future. Join us. The Role We are seeking a highly skilled DevOps Engineer to design, build, and maintain secure, scalable, and resilient cloud infrastructure. This role combines operational efficiency with a strong security mindset, ensuring that our platforms are reliable, compliant, and continuously improving. You will play a key role in shaping our cloud strategy, enhancing our CI/CD capabilities, and embedding security best practices throughout the development lifecycle. Responsibilities • Design, implement, and manage scalable and highly available cloud infrastructure in Microsoft Azure, • Build and maintain disaster recovery (DR) and failover strategies to ensure business continuity, • Develop and maintain Infrastructure as Code using Pulumi (existing knowledge of Terraform or similar also acceptable), • Ensure infrastructure is version-controlled, reusable, and aligned with best practices, • Maintain and enhance existing pipelines in Azure DevOps, • Design and implement modern CI/CD workflows to improve build, test, and deployment processes, • Evaluate and lead potential migration to more mature or scalable tooling platforms, • Integrate security practices into all stages of the development and deployment lifecycle, • Manage and optimise vulnerability scanning tools and processes, • Analyse and prioritise security findings, working with teams to remediate risks, • Act as the primary liaison for external penetration testing providers and internal stakeholders, • Ensure compliance with security standards and organisational policies, • Strong experience with Microsoft Azure cloud services and architecture, • Proven experience with Infrastructure as Code (preferably Pulumi, ideally with C#), • Hands-on experience with CI/CD tools (Azure DevOps and at least one other, E.G Jenkins, Teamcity, Github actions, Octopus Deploy etc), • Solid understanding of cloud security principles and DevSecOps practices, • Experience with vulnerability management tools and processes, • Familiarity with disaster recovery planning and implementation Desirable Skills • Experience migrating CI/CD platforms or modernising build systems, • Knowledge of containerisation and orchestration (e.g., Docker, Kubernetes), • Familiarity with monitoring and observability tools, • Understanding of compliance frameworks (e.g., ISO 27001, SOC 2), • Experience and understanding of the changing nature of AI involvement in this area and how to employ it, • Remote first, • Flexible working style, • Relaxed and fun culture, • Greenfield development with no legacy apps, • Autonomy & responsibility encouraged, • Generous holiday allowance - 23 days paid holiday plus public and bank holidays, • Aviva Health Insurance, • Winter leave – the office closes between Christmas eve and 1st January (inclusive) this is in addition to your personal annual leave, • All-company in person events, • Generous maternity, paternity and parental leave policy

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! French fluency is required We are seeking a highly consultative, commercially minded Senior Solutions Engineer to support our most strategic accounts. This role is a critical technical seller position, owning pre-sales technical strategy, shaping customer requirements early, and influencing outcomes in complex, competitive sales cycles. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through Technical Selling & Deal Shaping, Technical Champion Ownership & Thought Leadership, Customer & Internal Advocacy and Competitive & Strategic Selling This role reports to the Director of Solutions Engineering and operates at the intersection of technical depth, business acumen, and competitive selling discipline. Technical Selling & Deal Shaping: Lead technical discovery to deeply understand customer business objectives, constraints, success criteria, and buying drivers. Shape technical requirements early in the sales cycle to align customer outcomes with Docker’s differentiated value. Design, position, and execute structured PoCs and PoVs, including defining success criteria, evaluation plans, and exit strategies. Influence customer decision-making through workshops, whiteboarding sessions, and technical executive briefings. Translate complex technical capabilities into clear business value narratives. Technical Champion Ownership & Thought Leadership: Build, own, and expand relationships with customer technical champions and influencers. Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices. Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities. Maintain engagement beyond initial sale ensuring outcomes are realized and leveraging insights to support future sales motions. Customer & Internal Advocacy: Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience. Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle. Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts. Competitive & Strategic Selling: Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the cycle. Partner with Sales to develop technical win strategies for strategic and competitive accounts. Proven experience as a Solutions Engineer, Sales Engineer, or Solution Architect in complex enterprise sales. Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria. Ability to engage credibly with senior technical and business stakeholders. Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Experience experience strongly preferred. Excellent communication, influence, and stakeholder management skills. Willingness to travel to customer sites as required. Fluency in French and English You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program You will learn how to navigate through award-winning sales tools such as; Salesforce, Outreach, SalesForce, Looker, and Docker. Actively engage with senior stakeholders, and manage relationships with clients You will work closely with your peers and partner with CSMs to develop strategies to advocate for our customers. At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. You will be laser-focused on supporting the CS Team during your second month. You will have connected with all of your Team members. You will gain in-depth knowledge of Docker’s products and how they impact our customers. You will have an advanced understanding of tools, activities, and best practices to be successful in your role. In month three, you will be confident in your craft and ready to immerse yourself in our customer’s business needs fully. You will continue efforts to improve messaging, processes, and activities. Educate our clients about our product roadmap and undertake product training for users You will be ready to operate independently at full speed. Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using _ on April 13, 2024. Please see the independent bias audit report covering our use of Covey _. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value. • Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey., • Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This includes comprehensive RFP responses, detailed professional services estimates, project plans, Rough Order of Magnitude (ROMs), and Statements of Work (SOWs)., • Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This involves hands-on oversight, troubleshooting, and acting as the primary escalation point for all project-related technical challenges., • Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization., • Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues., • Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes., • Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform., • Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence., • Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow., • Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving., • Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization., • Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight., • Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations., • Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation. Technical Stack Proficiency: Familiarity or direct experience with: • Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML., • Database Management: Oracle, Sybase, MSSQL, MySQL., • Directory Services: LDAP, Active Directory., • Enterprise HR Systems: SAP, PeopleSoft., • Programming Languages: Java, .NET, or C++., • Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms)., • Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit. Security Domain Knowledge • Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience., • PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus., • Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors., • Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD., • SaaS Platform Expertise: Must have experience working with SaaS security platforms., • Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage. IGA Product Experience • Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt., • Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial., • Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts. Management & Client Engagement • Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management., • RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs. £75,000 - £95,000 a yearIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

MARKETING MANAGER - LUXURY CORNWALL - REMOTE BUT NEED TO BE BASED IN THE AREA UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY: We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Marketing Manager / Senior Marketing Executive to join this fast-growing business and play a key role in their future success. THE ROLE: • Working closely with the Marketing Director and wider marketing team, • As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct Brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with Digital lead to develop & monitor successful social media programme, • Manage Consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within the Luxury industry, • Experience as a Marketing Manager, Senior Marketing Executive, Brand Marketing Manager or similar, • Experience of working with developing product-based brands, • Must have experience coordinating and managing agencies and budgets, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots Get Recruited is acting as an Employment Agency in relation to this vacancy.

MARKETING MANAGER - LUXURY REMOTE WORKING - CORNWALL - NEED TO BE BASED IN/AROUND THE AREA UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY: We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Marketing Manager / Senior Marketing Executive to join this fast-growing business and play a key role in their future success. THE ROLE: • Working closely with the Marketing Director and wider marketing team, • Drive the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with digital lead to develop & monitor successful social media programme, • Manage consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within the Luxury industry, • Experience as a Marketing Manager, Senior Marketing Executive, Brand Marketing Manager or similar, • Experience of working with developing product-based brands, • Must have experience coordinating and managing agencies and budgets, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots Get Recruited is acting as an Employment Agency in relation to this vacancy.

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

From Level 4 Diploma qualified to Financial Adviser: Step into Advice with Warm Clients and Full Support You've spent the time to complete your exams and now you're ready to take the next step. If you are ready to start a client-facing Financial Adviser role, this is your opportunity to do so with structure, support, and a ready-made platform for success. We’re working with a respected, FCA-regulated Wealth Management firm that’s actively supporting qualified professionals into advice. With a strong flow of inbound client enquiries and an existing client base ready to be nurtured, there’s no pressure for cold business development — just a genuine focus on delivering high-quality, ethical advice. Salary & Benefits: Base salary is up to £45,000 + Bonus • No cold calling: You’ll be working with existing clients and inbound leads, • Mentoring by experienced advisers and structured training programme, • Full support for Chartered exams and CPD The Opportunity • This is a structured trainee route designed for paraplanners who are ready to become advisers but want to do it properly — with guidance, mentoring, and warm clients to work with. You’ll support experienced advisers in client meetings, contribute to advice strategies, and gradually take ownership of existing relationships and qualified leads., • You’ll have full access to the firm’s paraplanning and admin teams, allowing you to focus on building trust, delivering advice, and developing your presence as a Financial Planner. Your Role • Support advisers in meetings and advice preparation, • Start managing relationships with existing clients, ensuring continuity and care, • Follow up on warm inbound leads and new client referrals, • Build your own client base over time with full marketing and BD support, • Stay up to date on regulations, tax planning, and investment trends, • Deliver compliant, holistic financial advice with full back-office support About You • Level 4 Diploma in Financial Planning (essential), • Strong interpersonal and communication skills, • Eagerness to move into a client-facing role, • Passion for delivering ethical, long-term financial planning Why This Firm? You’ll work with warm clients, inbound leads, and no pressure to “sell” — just the space to learn, grow, and thrive. Apply now to explore how your transition into advice can be smooth, supported, and successful.

Senior Financial Accountant needed to work within a local authority based in London. The role will be a temporary position for 6 months paying up to £550 p/day. The role will be hybrid working. Key duties include Analysis, Reporting & Documentation • Prepare and analyse management information, including financial reports / project plans, recommending actions as appropriate., • Maintain, develop and review business support systems, processes and procedures to secure a quality, cost effective service and continuous improvement. Service Delivery, • Deliver a range of specialist services advising and assisting customers in area of expertise, to maximise service quality, efficiency and continuity., • Maintains knowledge of the organisation's current systems, policies and procedures., • Resolve issues/queries independently, recommend alternative solutions if unable to assist, and ensure efficient, day-to-day customer service is delivered. If you require any additional information, please contact me

• Business Development Manager role with leading recession proof waste service provider!, • Back up with highly functional operations team, • Personal Development Plan's to support career progression Business Development Manager - Service Contracts Area: Nottingham & Leicester and the surrounding area The Company Our client are a national leading waste management service provider with a superb reputation in the market. They operate across a number vertical sectors offering waste service solutions, demolition services and recycling solutions to corporate and SME organisations. Due to their success, size and in house training and development schemes they offer genuine career prospects. Successful Business Development Managers are regularly promoted into Key Accounts, National Accounts and People Management positions. With strong staff attrition and continuity within their operations teams, service issues are at a low in comparison with most of their competitors. The Role of Business Development Manager This is a field / home based role. As Business Development Manager you will be tasked with targeting predominantly SME organisations in and around the Nottingham area. The successful Business Development Manager will target hospitality, pubs, restaurants retail and commercial businesses (trade waste) selling sustainable reliable waste management solutions / service contracts to businesses. There will also be some responsibility for managing larger strategic accounts. The role is approx. 80% new business and 20% account management. Key aspects of the role will include self-generating appointments, following internal leads, building a pipeline and negotiating. The incoming Business Development Manager will inherit the most well established area. The average Business Development Manager is earning £2K+ per month on top of their basic salary. The Candidate • We are looking for a field sales candidate with a new business personality that has at least 12 months experience., • Candidates that have sold service contracts such as waste, washrooms, hygiene services, data management, security contracts, soft facilities management services will be of particular interest., • Other new business field sales candidates are also encouraged to apply The Package • up to £36000 -38000, • Uncapped OTE 20% uncapped paid monthly, • Company car or car allowance, • Pension, • 26 days holiday plus stats, • Personal development plan Ref 1745 The Package • up to £36000 -38000, • Uncapped OTE 20% uncapped paid monthly, • Company car or car allowance, • Pension, • 26 days holiday plus stats, • Personal development plan

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn’s log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. • Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption., • Conduct architectural reviews to define deployment strategies and identify integration opportunities., • Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes., • Travel to UK and international customer sites approximately 25% of the time., • Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes., • Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations., • Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment., • Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments., • Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows., • Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns., • Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour., • Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations., • Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture., • Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture., • Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting., • Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally., • Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn., • Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions., • Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements., • Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance., • Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential • 3–6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function., • Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred., • Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback., • Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs., • Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts., • Experience deploying or operating software in containerised environments (Docker, Kubernetes)., • Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level., • Based in the United Kingdom with the right to work in the UK. Highly Desirable • Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company., • Experience supporting customer renewal engagements from a technical perspective — building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations., • Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments., • Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices., • Exposure to machine learning or AI-driven security analytics platforms., • Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent., • Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn’s shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn’s most strategic accounts. What We Offer • Competitive salary commensurate with experience, • Unlimited holiday allowance, • Hybrid working model with flexibility around customer commitments, • Bi-annual career progression review, • Personal learning and development budget, • MacBook and all necessary tooling provided, • Enhanced pension scheme, • Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

Chief Accountant within a local authority based in London. The role will be a temporary position for 2 years paying £850 p/day+. The role will be hybrid working. Key duties include Analysis, Reporting & Documentation • Prepare and analyse management information, including financial reports / project plans, recommending actions as appropriate., • Maintain, develop and review business support systems, processes and procedures to secure a quality, cost effective service and continuous improvement. Service Delivery, • Deliver a range of specialist services advising and assisting customers in area of expertise, to maximise service quality, efficiency and continuity., • Maintains knowledge of the organisation's current systems, policies and procedures., • Resolve issues/queries independently, recommend alternative solutions if unable to assist, and ensure efficient, day-to-day customer service is delivered. Planning & Organising • Monitor service objectives and standards within own area of work to ensure effective service delivery., • Plan and prioritise own work activities for the months ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed. If you require any additional information, please contact me

As Head of Sales, you will oversee and manage a team of dedicated Account Managers. You will collaborate with existing customers, as well as new customers, identifying and on-boarding them. You will be passionate about putting the customer first and will ensure the delivery of exceptional customer service. Within this fast-paced role you will need to balance and prioritise your responsibilities, ensuring that sales are generated, and a robust sales pipeline is in place. You will be an inspirational leader to your team, coaching to improve team members’ performance and creating an environment for personal development. It will be vital that you learn the suite of Acora One’s product offerings and services, as you will be the main commercial lead to ensure your team are able to professionally deliver robust solutions to existing and new clients spanning our entire portfolio. • Lead, develop, and motivate the Solutions team to achieve and exceed sales, revenue, and profitability targets., • Identify, qualify, and secure new business opportunities, developing and executing strategies to acquire new clients and increase market share., • Monitor individual and team performance against agreed KPIs, providing coaching and implementing improvement plans where required., • Build and maintain strong, long-term customer relationships to support customer retention, account growth, and client advocacy., • Ensure departmental KPIs and business objectives are consistently achieved and aligned with wider company goals., • Manage customer and project escalations, working collaboratively with Cyber Security, Support, and Engineering teams to ensure exceptional customer outcomes and service delivery., • Drive the ongoing training, coaching, and professional development of the Solutions team to enhance capability, engagement, and performance., • Manage team resource planning, including staffing levels, holiday approvals, and workload allocation to ensure effective operational delivery., • Contribute to cross-functional initiatives and strategic projects that support wider business objectives and organisational growth., • Attend and lead customer meetings, reviews, and presentations to ensure the consistent delivery of solutions, service excellence, and company values., • Prepare and present sales forecasts, pipeline reports, performance analysis, and business updates to senior leadership and group sales meetings., • Represent the business at networking events, industry forums, and customer engagement activities to strengthen market presence and generate new opportunities., • Proven success leading B2B sales teams within an IT Managed Services, IT Services, Cloud, or Cybersecurity environment., • Strong track record of delivering revenue growth, recurring managed service contracts, and new customer acquisition., • Expertise in consultative selling, solution selling, and complex contract negotiations., • Experience managing sales pipelines, forecasting, CRM systems, and performance metrics., • Strong understanding of managed services, cloud solutions, cybersecurity, infrastructure, and digital transformation services., • Ability to build and maintain C-suite relationships and influence key decision-makers., • Demonstrated success in developing high-performing sales teams through coaching and leadership., • Excellent commercial acumen with experience managing margins, pricing strategies, and sales budgets., • Strong communication, presentation, and stakeholder management skills., • 25 days leave + bank holidays, • Your birthday off, • Enhanced parental leave, • Company Pension, • Private medical, • Cycle to work scheme, • Employee assistance programme, • Endless learning opportunities Acora One is a trusted UK technology partner dedicated to helping small and medium-sized businesses thrive through reliable, secure, and scalable IT solutions. Backed by the expertise and resources of Acora Group, Acora One delivers comprehensive managed IT services, cybersecurity, cloud solutions, connectivity, telephony, and business continuity support tailored to the needs of growing organisations. • #1 Be the best you can be, • #2 We do what we say, • #3 Together we win Interested in becoming an Acoran? Check out the link to our website to read more about us - Homepage - Acora ONE. To be considered for this position, you must have full rights to work in the UK. Acora Group are an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people based on qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team! #J-18808-Ljbffr

Location: UK (National remit - travel required) Reporting to: Chief Financial Officer Executive Management Team role We are seeking an experienced and commercially astute Group IT Director to lead the Group's digital, technology, and data agenda at a critical point in our growth journey. This is a senior executive role with Groupwide accountability for technology strategy, delivery, and operations. You will work closely with the Executive Management Team and Board to ensure technology is a powerful enabler of performance, innovation, and longterm competitive advantage. The role offers the opportunity to shape and deliver a progressive digital roadmap, lead largescale transformation programmes, and build a highperforming technology function that supports both today's operations and tomorrow's ambitions. • Define, own, and deliver the Group's digital, technology, and data strategy aligned to business objectives., • Act as a trusted advisor to the Executive Management Team and Board, translating complex technical concepts into clear commercial insight., • Lead enterprisewide digital transformation initiatives, ensuring benefits realisation, value for money, and operational stability., • Establish and govern enterprise architecture, data strategy, and technology standards across the Group., • Ensure the availability, resilience, and security of all technology services, including cyber security, disaster recovery, and business continuity., • Own and control the Group IS budget, ensuring strong financial discipline and return on investment., • Build and manage strategic supplier partnerships, balancing innovation, risk, and commercial value., • Lead, develop, and inspire a highperforming IS function, embedding a culture of accountability, collaboration, and continuous improvement. You will be a proven senior technology leader with experience operating at Executive or Board level in complex, multisite organisations. You bring strong commercial acumen alongside deep technical credibility and a track record of delivering transformation at scale. • Experience creating and delivering enterprisewide digital and technology strategies., • A strong background leading large, complex technology and change programmes., • Expertise across modern technology environments, including cloud platforms, data and analytics, enterprise architecture, and agile delivery., • The ability to influence senior stakeholders and communicate effectively with both technical and nontechnical audiences., • A leadership style that inspires high performance, develops capability, and drives engagement. Sector experience within manufacturing, direct sales, or consumerfacing environments would be advantageous but is not essential. • Highly Competitive Salary Package, • 33 days Holiday (inclusive of bank holidays), • Generous Car Allowance, • Private Healthcare, • Bonus Scheme, • Salary sacrifice benefits - enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions, • Generous Employee Product Purchase Discount Scheme, • Pension - with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement, • Life Assurance of up to 4 x basic salary (subject to qualifying criteria) #J-18808-Ljbffr

GROW. LEAD. INSPIRE. Group IT Director National Role | Executive Leadership Team Lead Technology. Shape Strategy. Drive Transformation. Technology is no longer a support function – ii is a catalyst for growth, innovation, and competitive advantage. We are looking for an exceptional Group IT Director to lead the technology vision across a diverse, ambitious business with a national footprint. This is a rare opportunity to influence board-level decision-making, shape long-term strategy, and build the digital capabilities that will power the next phase of our growth. If you're a commercial technology leader who thrives on transformation, inspires high-performing teams, and enjoys turning complex challenges into business success, we would love to hear from you. GROW Help create the future of the organisation through technology, data, and digital innovation. You'll take ownership of the Group's technology roadmap, working alongside senior stakeholders to identify opportunities, improve performance, and unlock new capabilities across the business. From digital transformation and cloud adoption to data-led decision making and operational excellence, you will ensure technology remains at the heart of our success. LEAD This is a highly visible executive role with responsibility for technology strategy, governance, delivery, and operational performance across the Group. You will: Develop and execute a forward-thinking technology and digital strategy. Partner with Executive and Board-level colleagues to align technology investments with business priorities. Lead major transformation programmes from concept through to successful delivery. Drive best practice in cyber security, business continuity, infrastructure resilience, and governance. Manage significant technology investments, ensuring strong commercial returns and measurable value. Build strategic partnerships with technology suppliers and service providers. Champion innovation, efficiency, and continuous improvement across the organisation. INSPIRE Great technology leaders build great teams. You'll be responsible for creating an environment where talented people can thrive, developing future leaders, enhancing capability, and fostering a culture built on collaboration, accountability, and excellence. Your influence will extend far beyond technology as you help shape how the organisation evolves, adapts, and succeeds. About You You're a strategic and commercially minded technology executive with experience operating at senior leadership level within a complex organisation. You will bring: A track record of delivering business-wide technology and digital transformation. Experience leading multi-disciplinary technology teams and large-scale change initiatives. Strong knowledge across modern technology environments including cloud, enterprise systems, data, analytics, cyber security, and architecture. The confidence to influence and challenge at Executive and Board level. Exceptional stakeholder management and communication skills. A passion for building high-performing teams and developing talent. Experience within consumer-facing, manufacturing, retail, home improvement, field-service, or multi-site organisations would be advantageous, although we welcome applications from a broad range of sectors. Why This Role? This is more than an IT leadership position. It's an opportunity to shape the future direction of a growing organisation, influence strategic decisions at the highest level, and leave a lasting legacy through technology, people, and innovation. In return, we offer: Highly Competitive Executive Salary Performance Bonus Scheme Generous Car Allowance Private Healthcare 33 Days Holiday (Including Bank Holidays) Pension with Life Assurance and Income Protection Benefits Salary Sacrifice Benefits including Pension, Electric Vehicle Scheme, Additional Holiday Purchase and Cycle to Work Employee Product Discount Scheme Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Location: UK (National remit – travel required) Reporting to: Chief Financial Officer Executive Management Team role The Opportunity We are seeking an experienced and commercially astute Group IT Director to lead the Group’s digital, technology, and data agenda at a critical point in our growth journey. This is a senior executive role with Group‑wide accountability for technology strategy, delivery, and operations. You will work closely with the Executive Management Team and Board to ensure technology is a powerful enabler of performance, innovation, and long‑term competitive advantage. The role offers the opportunity to shape and deliver a progressive digital roadmap, lead large‑scale transformation programmes, and build a high‑performing technology function that supports both today’s operations and tomorrow’s ambitions. Key Responsibilities Define, own, and deliver the Group’s digital, technology, and data strategy aligned to business objectives. Act as a trusted advisor to the Executive Management Team and Board, translating complex technical concepts into clear commercial insight. Lead enterprise‑wide digital transformation initiatives, ensuring benefits realisation, value for money, and operational stability. Establish and govern enterprise architecture, data strategy, and technology standards across the Group. Ensure the availability, resilience, and security of all technology services, including cyber security, disaster recovery, and business continuity. Own and control the Group IS budget, ensuring strong financial discipline and return on investment. Build and manage strategic supplier partnerships, balancing innovation, risk, and commercial value. Lead, develop, and inspire a high‑performing IS function, embedding a culture of accountability, collaboration, and continuous improvement. About You You will be a proven senior technology leader with experience operating at Executive or Board level in complex, multi‑site organisations. You bring strong commercial acumen alongside deep technical credibility and a track record of delivering transformation at scale. You will demonstrate: Experience creating and delivering enterprise‑wide digital and technology strategies. A strong background leading large, complex technology and change programmes. Expertise across modern technology environments, including cloud platforms, data and analytics, enterprise architecture, and agile delivery. The ability to influence senior stakeholders and communicate effectively with both technical and non‑technical audiences. A leadership style that inspires high performance, develops capability, and drives engagement. Sector experience within manufacturing, direct sales, or consumer‑facing environments would be advantageous but is not essential. Why Join Us? Highly Competitive Salary Package 33 days Holiday (inclusive of bank holidays) Generous Car Allowance Private Healthcare Bonus Scheme Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Generous Employee Product Purchase Discount Scheme Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Life Assurance of up to 4 x basic salary (subject to qualifying criteria) Ready to Apply? If you are a strategic, forward‑thinking technology leader looking to make a significant impact at Group level, we would love to hear from you. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Job Title: 2nd Line Support Technician Engagement: Full-time, permanent Location: Norwich ⌚ Working hours: Between (Apply online only) shift rotation Salary: Up to £33,000 About the role As 2nd Line Support Technician you will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each challenge with efficiency and professionalism. The position entails assisting colleagues within the department across a range of technologies and serving as the escalation point to assume responsibility for and resolving long-standing, more complex issues. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. What you’ll do • To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements • To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy • To resolve cases raised through our Proactive Monitoring system • Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs • Achieving individual KPIs and in turn contributing to the success of the department • Attending customer premises when required, this could include troubleshooting hardware problems within Servers or Network Infrastructure such as RAM, motherboards or Hard Drive Failures • Attending ICT meetings with Account Managers to provide technical advice and guidance to customers • Raising opportunities with Account Managers to drive forward customer infrastructure enhancements and being proactive with recognising areas of improvement • Administrating, configuring, and managing customer backup systems • Administrating, configuring, and managing core network infrastructure of customer equipment • Working with supplier support contacts to resolve complex technical issues • Taking ownership of cases escalated within the department that require enhanced technical knowledge • Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation • Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditation's What you’ll bring • Proven experience supporting, maintaining and configuring Desktop Devices and Windows Server Environments • Experience with Microsoft Server Operating Systems including setup, configuration, and support • Experience with Office 365 platform including setup, configuration, and support • Experience with 3CX phone systems including setup, configuration, and support • Experience with RDS environments including configuration and support • Experience with LANs, WANs & Internet Technologies Who we are Acora One is a trusted UK technology partner dedicated to helping small and medium-sized businesses thrive through reliable, secure, and scalable IT solutions. Backed by the expertise and resources of Acora Group, Acora One delivers comprehensive managed IT services, cybersecurity, cloud solutions, connectivity, telephony, and business continuity support tailored to the needs of growing organisations. Our values • #1 Be the best you can be, • #2 We do what we say, • #3 Together we win Interested in becoming an Acoran? Check out the link to our website to read more about us - Homepage - Acora ONE To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Group Acora Group are an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people based on qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team