Customer manager jobs in Glasgow - Page 4Create job alerts

Workshop Manager – Halfords Glasgow. Join Halfords as a Workshop Manager and lead a talented team of technicians to drive technical excellence and deliver exceptional customer service. Lead the Workshop team to deliver technical solutions promptly.

A local pub company is seeking an enthusiastic Assistant Manager in Glasgow to lead and motivate a pub team.This role involves supporting the General Manager and ensuring successful operations.Candidates should have experience in a similar role and a passion for customer service.Benefits include a p

A leading technology firm in Glasgow is seeking a Quality Assurance Manager to lead project audits and enhance customer satisfaction.

A global technology leader in Glasgow is seeking a Senior Engineering Manager to lead multi-disciplinary teams on large development projects. The role involves producing strategies for engineering delivery, managing resources and budgets, and ensuring alignment with customer requirements.

A leading family entertainment company in the UK is looking for an experienced Assistant Manager in Glasgow.You will play a key role in the operations, coaching your team and ensuring a high standard of customer service.Responsibilities include supporting the General Manager, managing front-of-house

A leading quick-service restaurant chain is seeking a passionate Shift Manager in Glasgow to lead an energetic team and ensure outstanding customer service.

A major grocery retailer located in East Kilbride is seeking a Deputy Manager to collaborate with the Store Manager in maximizing store performance and leading the team.The candidate will manage store operations, drive customer engagement, and ensure compliance with policies.Required qualifications

Inspire yourteam, drive performance, and make a real impact – Become a Store Manager 🌟. At Superdrug, our customers and our teams are at the heart of everything we do. If you love leading teams, delivering excellent customer service, and driving sales, this is the perfect opportunity for you!.

Specsavers in Rutherglen is looking for a Sales and Training Manager to enhance the store environment, ensuring exceptional customer care and team performance.You will drive sales growth through effective leadership, coaching, and training, while analyzing sales data to improve performance.This role

As a Field Sales Representative, you will report to a local Field Sales Manager and deliver sales targets within an existing customer base by maintaining ongoing relationships and creating new business opportunities whilst becoming an expert in the soft drinks category. Coca-Cola Europacific Partner

A leading retail company in Glasgow is looking for a dedicated Store Manager to lead and develop a passionate team, ensuring outstanding customer service and operational excellence. The ideal candidate should have at least 2 years of experience in retail management, strong leadership skills, and a r

As a Telecom Engineer, you’ll work on various projects assigned by a Department Manager or Lead Engineer, playing a role in the entire design process: preliminary assessments, concept creation, design, problem resolution, drawing and specification production, and customer and vendor accessibility.

Marie Curie in Glasgow is seeking a Retail Assistant to join their dynamic team. In this role, you will support the Retail Manager in maximizing sales while providing excellent customer service and maintaining store standards. The role requires previous retail experience, preferably in fashion, stro

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management.They are responsible for driving sales results by analyzing the business and delivering best-in-class customer service.They oversee daily store operations including opening and

At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. The Role We are currently seeking a Field Manager to join our team.

Attend & participate in weekly/monthly Contract Review & finance meetings. Create monthly customer report with contract manager. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.

We are recruiting a Contract Finance Administrator to join our growing team in Glasgow!. Attend & participate in weekly/monthly Contract Review & finance meetings. Create monthly customer report with contract manager.

The ideal candidate has 2-6 years of experience in customer success or client-facing roles, strong communication skills, and a solution-oriented mindset. A growing subscription management platform in Glasgow is seeking a Customer Success Manager to manage high-growth DTC brand relationships. Join a

As a Customer Account Manager you will be involved in the whole process of providing loans to our customers.Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring th

As aRetailAssistant,you willjoin an incredible team andsupportthemto encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness. Assisting the Retail Manager in maximising sales by maintaining high standardsof display and layout,

Are you a natural leader with a passion for food, people, and world‑class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day‑to‑day operation. We prioritise the customers in everything we do,

A leading British bakery chain is looking for a Shop Manager in Glasgow. In this role, you'll lead and motivate your team to provide exceptional service in a store that also offers delivery and online ordering. We offer competitive pay, generous employee benefits, and a fun working environment where

Candidates should have strong leadership skills and experience in fast-paced food retail.

A leading fashion retailer in Glasgow is seeking an Assistant Store Manager who will lead the store team and drive sales performance.You will inspire and coach your team while ensuring exceptional customer experiences.Ideal candidates possess proven retail management skills and a passion for the bra

Starbucks Coffee Company in Glasgow is seeking an Assistant Manager to lead store operations, ensuring exceptional customer experiences and team performance.

A leading coffee retailer in Glasgow is seeking an Assistant Manager to lead shifts and ensure operational excellence.This role requires team leadership in a fast-paced environment, coaching partners, and maintaining high customer service standards.You will take charge of KPIs, manage operational de

Fire Stopper Engineer - Scotland.Mitie Fire & Security specialises in designing, installing, commissioning and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London.Work closely with your manager and support the fire stopping team to meet customer expectations

Stakeholder Liaison: Maintain regular communication with estate managers, facilities managers and decision‑makers. If you’ve also worked in the following roles, we’d also like to hear from you: Client Relationship Manager, Customer Success Manager, Key Account Coordinator, Client Services Exec

A global fashion retailer in Glasgow is looking for a passionate Store Manager to lead a vibrant team in store operations. Ideal candidates are fashion-savvy with strong leadership skills and a proven track record in customer engagement.

Responsibilities include managing the Factoring team, ensuring compliance with the Property Factors Code of Conduct, and driving service improvement. A prominent social landlord in Glasgow seeks a Factoring Manager to oversee a customer-focused factoring service. The ideal candidate will have signif

Regional Customer Sales & Support Manager. Build and manage strong relationships with national and regional customers, providing end-to-end service market support. Build capability and capacity across dealerships to support growth and deliver premium customer experiences.

A leading beauty brand in Glasgow is seeking a passionate Counter Manager to drive sales and create exceptional customer experiences in Boots, St Enoch Centre.

AB Volvo is hiring a Regional Customer Sales & Support Manager in Glasgow. The successful candidate will identify business opportunities, build strong customer relationships, and manage service market sales initiatives.

A leading gaming and entertainment company is seeking a Player Protection Manager in Glasgow.The role involves championing a strong culture of safer gambling, monitoring and analysing customer behaviour to identify risks such as problem gambling, and delivering timely interventions.Candidates should

We’re searching for a Customer Experience & Insights Manager who can harness the power of customer insight and performance data to create meaningful, lasting change. You’ll be an experienced leader in customer experience, performance insight or operational reporting, with a strong track record o

A leading restaurant group in Scotland is seeking an experienced General Manager to oversee operations at an airport restaurant.This role focuses on boosting profitability while providing exceptional customer experiences.Candidates should have proven experience in hospitality management, including m

Commercial Account Manager - Logistics. Identify customer needs and support commercially viable logistics solutions. This is an excellent opportunity for a commercially minded logistics professional who enjoys building relationships, spotting opportunities and growing accounts, while remaining close

Customer Relationship Manager Glasgow (Office-Based) About the Company A fast-growing property investment business based in central Glasgow. Their success comes from strong relationships, a great team culture, and a focus on helping investors grow their portfolios. The Role You will manage relations

Business Development Manager Structural Insulated Panels Job Title: Business Development Manager Structural Insulated Panels Industry Sector: Structural Insulated Panels, Structural Panels, Insulated Panels, Off-Site Manufacturing, Timber Frame, Timber Frame Systems, Structural Roofing Systems, Structural Building Products, Exterior Building Systems, Housebuilders, Developers, Self Builders, Contractors, Main Contractors, Residential, Commercial, Area Sales Manager, Business Development Manager Area to be covered: Scotland (Central Belt) Remuneration: £40,000- £45,000 + uncapped commission giving OTE £65,000+ Benefits: potential car allowance (tbc) & comprehensive benefits package The role of the Business Development Manager Structural Insulated Panels will involve: Field sales position selling a high quality manufactured range of structural insulated panels All of your time will be focused on selling to architects, medium housebuilders, developers,local authorities and smaller self-builders Typical developers / housebuilder project sizes would be 10-60 residential houses Will go after self-build / small developer projects such as; Grand Designs Will be required to generated specification and follow project through to completion with contractors, developers Majority of your time will be focused on generating new business relationships Once up and running will be targeted to turnover circa £2m The ideal applicant will be Business Development Manager Structural Insulated Panels with: Must have construction sales experience selling off-site manufacturing solutions OR timber frame systems OR structural roofing systems / insulated panels Would consider other product related backgrounds with the right route to market Must have experience selling to housebuilders, developers,local authorities and smaller residential self-builders Ideally have specification / contractors selling experience Ideally have in depth knowledge of the structural systems used in the design / building a house Strong presentation and communication skills Tenacious, self motivated, intelligent and a strong focus on customer service Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Structural Insulated Panels, Structural Panels, Insulated Panels, Off-Site Manufacturing, Timber Frame, Timber Frame Systems, Structural Roofing Systems, Structural Building Products, Exterior Building Systems, Housebuilders, Developers, Self Builders, Contractors, Main Contractors, Residential, Commercial, Area Sales Manager, Business Development Manager TPBN1_UKTJ

National Account Manager – Grocery Retail (Asda) Glasgow | Up to £50k + £5k Car Allowance + Bonus Are you a commercially driven National Account Manager in the food industry who enjoys building strong retail partnerships and driving category growth? We’re partnering with a well-established food business that supplies private-label products to major retailers across the UK and Europe. Due to continued growth, they are looking for a National Account Manager to take ownership of a key account and play a central role in developing the relationship and growing the business. This is a fantastic opportunity for someone who enjoys true account ownership, strategic customer management, and identifying new commercial opportunities. The Role You’ll be responsible for managing and developing the Asda account, building strong relationships with key stakeholders and identifying opportunities to grow the partnership. Alongside this, you’ll manage a portfolio of smaller accounts, driving sales growth, securing new business opportunities, and developing long-term customer relationships. What You’ll Be Doing • Delivering sales and gross profit targets across your account portfolio, • Identifying and securing new business opportunities, • Leading commercial discussions, including pricing, negotiations and joint business plans, • Building strong relationships with buyers and key retail stakeholders, • Working cross-functionally with internal teams to support product development and launches, • Monitoring market trends, category insights and customer strategies, • Managing forecasting and demand planning with supply chain teams, • Presenting internally and externally on performance, opportunities and growth plans The Ideal Candidate • Experience managing Asda accounts preferred, • Strong understanding of the UK grocery retail landscape, • Excellent negotiation and communication skills, • Ability to analyse data and turn insights into commercial strategies, • Results-driven mindset with a focus on sales and profitability, • Experience working cross-functionally to deliver customer solutions, • Able to work from their office 5 days per week during probation, with hybrid flexibility afterwards Why This Role? • Manage a high-profile national grocery account • Join a growing international supplier with strong retailer partnerships • Work in a collaborative and commercially focused team • Opportunity to shape customer strategy and drive meaningful growth If you’re a National Account Manager looking for greater ownership and the opportunity to grow a key retail partnership, we’d love to hear from you

Regional Sales Manager Scotland Location Scotland United Kingdom Job Summary We are looking for an experienced Regional Sales Manager with a strong background in plumbing and heating sales. This is a field based role focused on promoting and selling a high quality range of domestic heating products including gas and oil boilers heat pumps and water heaters. You will be responsible for driving regional sales growth by building strong relationships with plumbing merchants and installers while identifying and converting new business opportunities. This role is ideal for a commercially driven individual who understands the heating market and enjoys developing long term customer partnerships. Territory This role covers the following postcode areas KW IV AB DD PH PA G FK KY KA ML EH TD DG Requirements Proven experience as a Regional Sales Manager or similar role within the plumbing and heating industry Background in manufacturing sales is highly desirable with knowledge of distribution channels Strong communication and interpersonal skills with the ability to build relationships at all levels Excellent organisation and time management skills Ability to manage and support sales activity across a region Good knowledge of domestic gas and oil boilers Self motivated and able to work independently to achieve targets Strong commercial awareness including pricing and agreements Ability to create and implement sales initiatives and incentives Experience working with plumbing merchants installers local authorities and social housing organisations is beneficialKey Responsibilities Manage existing relationships with plumbing merchants and installers while developing new business opportunities Build strong long term relationships with customers and key stakeholders Identify and develop new sales opportunities within the region Understand customer needs and recommend suitable heating solutions Act as a link between customers and internal teams to ensure effective communication Resolve customer issues quickly and professionally Generate leads enquiries and sales to support business growth Report on sales performance including forecasts and progress against targets Use promotions and pricing strategies to maximise sales while maintaining profitability

Job Title: Sales Manager - Heavy Plant Location: Scotland (Central & South) / Remote Job Category: Heavy Plant Sales Job Type: Full Time We are looking for a motivated and experienced Sales Manager to support and grow the Central and South Scotland market. This is a remote role, with regular travel required. You will manage existing customers, develop new business, and act as a key link between clients and internal teams. Key Responsibilities Sell crushers, screeners, shredders, and related equipment Manage and grow an existing customer base Identify and win new business opportunities Achieve sales targets Prepare quotes and coordinate with internal teams on orders and delivery Attend industry events and exhibitions Skills & Experience Essential: Heavy plant sales experience Proven track record in sales and relationship building Strong communication and IT skills Full UK driving licence and willingness to travel Team playerA great opportunity for an experienced heavy plant sales professional to join a growing team in a flexible, remote role. Please apply to this ad then call Kim (phone number removed) --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website

Office Manager Location: West Dunbartonshire Salary: Competitive (dependent on experience) Job Type: Full-time, Permanent About the Company We are recruiting on behalf of a growing and dynamic business who supply specialist products across the UK. Operating from a close-knit and fast-paced environment, the business prides itself on efficiency, teamwork, and delivering an excellent service to its clients. The Opportunity We are seeking a highly organised and proactive Office Manager to take ownership of the day-to-day running of our office function. This is a pivotal role within a small team, offering the opportunity to make a real impact by improving processes, supporting colleagues, and ensuring smooth operational delivery across the business. You will work closely with the wider team, and play a key role in maintaining high standards of organisation, communication, and customer service. Key Responsibilities Oversee the daily operations of the office, identifying opportunities to improve processes and contribute to overall business efficiency Support and coordinate a small team of part-time office staff Manage invoicing, debtor reporting, and financial administration using online accounting systems Produce and maintain accurate reports relating to stock, orders, and business performance Maintain and update internal systems, spreadsheets, and records using Microsoft Office (particularly Excel) Liaise with internal teams and external clients to ensure smooth order processing and delivery Support wider business functions, during busy periods About You Proven experience in an office management or senior administrative role, ideally within a small business environment Highly organised with strong attention to detail and the ability to manage multiple priorities Confident communicator with a professional and approachable manner Experience supervising or coordinating team members Comfortable working with financial data, reporting, and invoicing systems Strong IT skills, including Microsoft Office (Excel essential) Self-motivated, adaptable, and able to work both independently and as part of a team Willing to take a hands-on approach and support different areas of the business when required What our clients Offers A supportive and collaborative working environment The opportunity to take ownership of your role and make a visible impact A varied position within a growing business Ongoing development and the chance to grow with the company If you are a motivated and capable Office Manager or Senior Administrator with the above experience and attributes and are looking for a role where you can truly add value, we would love to hear from you. How to Apply Please submit your CV along with a brief covering statement outlining your suitability for the role. Total Recruitment Group operates as an recruitment agency for permanent roles and a recruitment business for temporary roles

Job Title: Sales Manager Reporting to: Head of Sales Location: Scotland (field-based) Salary: £40,000 per annum OTE plus car allowance Role Overview: The Sales Manager is responsible for delivering company sales targets and maximising every sales opportunity within their region through a team of self-employed sales people. Continually assessing individual performances, from personal observations in-the-field, KPI analysis and discussions with colleagues, the Sales Manager should identify areas of improvement and develop a robust plan to ensure exceptional levels of performance are maintained. This is a hands-on sales role which requires the Sales Manager to deputise during Sales team absences and holidays, plus sales development in new postcode areas. The Sales Manager should continually assess the allocation of appointments and route planning, working with Sales Support to ensure effective planning and execution. Reporting to the Head of Sales, the Sales Manager will focus on achieving sales targets, improving team performance, and maintaining a high standard of customer service and sales processes. The ideal candidate will be a strategic and proactive hands-on leader, skilled in sales management, team development, and customer relationship building, with a strong focus on achieving targets and improving performance. Key Responsibilities: Team Leadership & Management Provide ongoing coaching, mentoring, and feedback to build a high-performing sales team. Conduct regular performance reviews, set individual and team objectives, and create plans for continuous development. Sales Performance & Target Achievement Monitor and analyse sales performance metrics, identifying trends and implementing corrective actions to close any performance gaps. Support the sales team in closing deals, including assisting with quoting and sales negotiations. Customer Experience & Best Practices Ensure every customer interaction is professional, positive, and aligned with the company's customer-first ethos. Foster a customer-focused mindset within the team, ensuring high service standards and customer satisfaction. Implement and maintain best practices for all sales processes, ensuring consistency and quality in all customer-facing activities. Collaboration & Stakeholder Engagement Collaborate with branch managers to align local sales strategies with overall business goals. Work with carpet fitters and central teams to optimise operations and improve service delivery to customers. Share insights and feedback to help shape business strategies and improve cross-functional collaboration. Operational Planning & Reporting Regularly report on sales performance, providing detailed analysis and action plans to the Head of Sales. Monitor market trends and competitor activity to identify opportunities for growth and adapt strategies accordingly. Key Deliverables: Sales revenue targets for each Sales person and the region as a whole. High-performing Sales team. Teamwork and exceptional customer satisfaction. Continuous improvement in overall company standards and operational best practices. Person Specification: Essential Skills & Competencies: Leadership: Proven ability to lead, motivate, and develop a high-performing sales team. Sales Expertise: Extensive hands-on experience in sales, with a consistent track record of meeting or exceeding sales targets. Planning & Organisation: Strong skills in developing and executing sales strategies, monitoring progress, and adjusting plans as needed. Collaboration: Ability to work effectively with cross-functional teams and communicate with stakeholders at all levels. Communication: Excellent interpersonal and communication skills, with the ability to foster strong relationships both internally and with customers. Desirable Attributes: Experience in the carpet, flooring or home improvement industry. A strong customer-focused mindset with a passion for delivering exceptional service. Analytical ability to interpret sales data and derive actionable insights for continuous improvement

Store Manager | Retail | Fashion / Lifestyle | Glasgow | up to £38,000 We are recruiting for a Store Manager / Retail Store Manager to lead a high-performing fashion and lifestyle retail store in Glasgow city centre. This is an excellent opportunity for a commercially driven Store Manager to take ownership of a busy retail environment, lead a motivated team, and deliver strong sales performance and customer experience. This role is ideal for an experienced Retail Manager or Store Manager from a fashion, lifestyle, or premium retail background who thrives in a fast-paced environment and is focused on driving sales, KPIs, and team performance. Store Manager Benefits Salary up to £38,000 depending on experience Bonus potential linked to store performance Generous staff discount Uniform provided Opportunity to join a growing global lifestyle brand Career development opportunities within retail leadership Store Manager Responsibilities As Store Manager, you will be responsible for leading all aspects of store performance, including sales, people, and operations. You will: Lead, motivate, and develop a high-performing retail team Drive store sales performance, KPIs, and commercial targets Deliver exceptional customer service and improve the customer experience Analyse sales performance and retail data to identify opportunities for growth Implement actions to increase footfall, conversion, and average transaction value Manage all store operations, including stock, compliance, and back of house processes Ensure consistent delivery of company standards and operational procedures Work closely with marketing teams to support local store initiatives Develop strong customer relationships to encourage repeat business Maintain a strong commercial focus to maximise profitability What We Are Looking For We are looking for a proven Store Manager / Retail Manager who can demonstrate: Previous experience as a Store Manager in fashion, lifestyle, or premium retail A strong track record of delivering sales targets and KPI performance Experience leading and developing teams in a fast-paced retail environment Strong commercial awareness with the ability to drive business performance Excellent leadership, communication, and people management skills Ability to analyse sales data and make informed commercial decisions A passion for retail, customer experience, and team development Location Glasgow City Centre - high-footfall retail location with strong customer demand. Apply If you are an experienced Store Manager or Retail Manager looking for your next step in a fast-paced, commercial fashion retail environment, apply today. BH35856

Job Title: Planning Director Working Relationships & Contacts Client - account management, communicate and negotiate to assure service levels and develop opportunities across sectors Community - line manager/team leader/SME and service capability or community or practice lead, growing capability Project team - leading a multi-disciplinary team across one or more projects, delivering value, co-ordinating and liasing with client and third parties to ensure effective delivery for client and business Job Purpose: Direct and manage the delivery of project controls for complex projects, managing relationships with senior stakeholders, and providing a leadership role to project controls teams. They are responsible for ensuring all work and outputs are executed to meet business plans and goals Develop and grow community capabilities and lead client account plans for the community and/or capability. Engage in industry development of good practice Key Accountabilities: Lead an operational team, setting objectives, managing performance and ensuring that staff have the necessary skills to deliver their objectives Translate business objectives into operational financial targets, producing clearly defined business cases and taking responsibility for meeting the profit and budgetary targets of the project Lead the implementation of complex multi-disciplinary teams, working to mid-long term timescales, to ensure delivery standards meet expectations Monitor and review the performance and behaviour of all team members, including educating and influencing others, and take action to ensure organisational policies and codes of conduct are followed. Assure compliance with contracts in terms of delivery parameters and scope of service Analyse and review complex information from a range of data sources in order to identify how different options may impact project delivery and advise clients and internal stakeholders on potential implications Develop project controls processes and policies and lead the implementation of system improvements, ensuring developments are in line with strategic business objectives Manage relationships with key internal stakeholders in order to identify opportunities for improved efficiencies and collaboration, to ensure commercial viability and customer satisfaction Act as a technical expert, providing strategic advice to other senior managers in order to support successful delivery of multiple projects or programmes in line with account plan objectives and strategies Manage and build relationships with clien project sponsors/stakeholders in order to ensure all parties are informed and aware of progress and are aligned to meet objectives Dimensions of the job: Financial - working within budgets up to £500,000 Client - engagement leading multiple project teams and/or client accounts Project - able to lead teams on projects in excess of £100m, or as part of a leadership team on major projects or programmes People - technical and leadership coaching, line and task management for colleagues at Level 3-9 Knowledge & Experience: Relevant management/leadership experience including experience of managing teams on complex projectsand programmes Proven ability to manage, motivate and lead teams Leading management expert within area of specialism Industry experience in thought leadership Experience of managing business relationships at executive level Key Qualifications: Bachelor’s degree or equivalent Relevant professional qualification or chartered status

BrewDog Glasgow Merchant City are looking for an Assistant Manager At BrewDog, our mission is simple: make people as passionate about great beer as we are. Our bars sit at the heart of that mission, serving quality food, pouring world-class beer and creating an unforgettable experience every shift. Why Youll Want to Work With Us Competitive bonus: 12.5% of annual salary + uncapped 10% overachievement bonus on top 45 hour contract and paid overtime £4 hot meals on shift proper fuel to get you through a busy shift. Safe Ride Home £5 taxi home contribution for any shift finishing after midnight. BrewDog crew discount 50% off beer, cocktails and merch + 25% off food. World-class beer training well support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer tough job right Plus many more enhanced sick pay, life assurance, retail discounts, employee assistance programmes, enhanced family policies, extra holidays, pawternity leave, DE&I groups and crew forums. As Assistant Manager at BrewDog Glasgow Merchant City youll support the General Manager with the running of the site. Youll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. BrewDogs goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun. Youll be part of an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us. What youll bring: A natural leadership style with a hands-on approach A passion for delivering excellent customer service The ability to motivate, coach, and develop a team Confidence in running day-to-day operations Strong organisation and a proactive mindset A positive attitude and the resilience to thrive under pressure THE BREWDOG CHARTER IT'S ALL ABOUT BEER. NO COMPROMISE We make every BrewDog experience the best it can be. CREATIVITY IS OUR UNFAIR ADVANTAGE New beers. New ideas. New standards. WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK You get more done when you do it together. WE LISTEN. WE LEARN No egos, just honesty and transparency. WITHOUT US WE ARE NOTHING We play to win, and we have fun while we're doing it. TPBN1_UKCT

Join the Evri Final Mile Team as a Courier Service Specialist! Location- Airdrie Shift Pattern – Any 5 days over 7 Ready to be at the heart of the action? Step into a fast-paced role where every day brings new challenges, new people, and the satisfaction of keeping parcels moving smoothly across the Final Mile. If you thrive on problem-solving, supporting others, and driving service excellence, this is your moment. This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us! What You'll Be Doing Day to Day as our Courier Service Specialist As a Courier Service Specialist , you'll be the on-site champion keeping our Delivery Unit's running like clockwork. From supporting and guiding couriers to ensuring parcels are ready for collection, you'll be the steady hand ensuring efficiency, compliance, and reliable service. You'll oversee daily activity, tackle issues before they escalate, and keep the operation flowing seamlessly—so our customers get the great experience they expect. Responsibilities Support the onboarding of new couriers and allocate work effectively. Monitor parcel scanning, courier readiness and ensure compliance throughout the process. Address local issues such as late couriers, scanning delays, or missing parcels before escalating. Use the Service Tracker to raise timely, transparent escalations when needed. Support couriers with manifests, routing, and operational queries. Provide daily operational feedback to the Territory Manager to optimise performance. Interested? Here's What You'll Need to Succeed A current UK driving licence . Solid understanding of the self-employed courier model . Experience working in a fast-paced, customer-focused operational environment . Strong problem-solving , organisation, and attention to detail. Confident communication skills and the ability to spot and escalate risks quickly . Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business. We are Evri. Where everyone is welcome We're excited for the future. Let's deliver it together. TPBN1_UKTJ