Customer service manager jobs in Kenilworth - Page 2Create job alerts

Description: Senior Lettings Negotiator / Lettings Valuer - Overview: £25,000 Basic Salary £33,000+ On Target Earnings Hours: Mon - Fri: 08.45 - 17.30, 1 in 3 Saturdays: 09.00 - 13:00 Our clients are looking for a driven individual to join a successful branch as an Area Lettings Valuer - if are you are someone who can see yourself thriving on delivering that exceptional service and finding your client that dream home while building a strong platform for you future career, this is the role for you. Applications will be considered from existing Senior Lettings negotiators who are seeking the next step up in their career, or any lettings professional with experience of taking on property listings. Senior Lettings Negotiator / Lettings Valuer - Duties: The ideal candidate will be extremely motivated and career driven, with experience in the current rental market. Identifying new business opportunities and registering new applicants Booking and carrying out property viewings Carrying our property valuations Negotiating and agreeing tenancies Supporting the Branch Manager where applicable Delivering exceptional customer service over the phone and face to face Achieving personal and branch sales targets Representing the company in a professional manner Building strong relationships internally and externally Senior Lettings Negotiator / Lettings Valuer - Skills required: Prior experience working as a Senior Lettings Consultant or Assistant Manager, with a proven track record in securing new business Listing & valuation experience Strong negotiation skills High level of customer service skills Good telephone manner and positive attitude Tenacity and be a self-starter with the drive to succeed Be responsive to change A full UK driving licence Senior Lettings Negotiator / Lettings Valuer - Additional Benefits: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders Retail discounts Regular awards & incentives for Top achievers Generous holiday allowance, increasing by 1 day per year based on service Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading.A milestone to be proud of... Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn

JOB SPECIFICATION Siamo Recruitment are recruiting for an experienced Ecommerce Associate to join one of the largest manufacturers and international importers at their site in Coventry CV2. JOB TITLE: Ecommerce Associate LOCATION: Coventry REPORTING LINE: General Manager Leading international housewares brand known for its stylish, functional tableware and kitchen accessories. We are expanding our online presence and are looking for a motivated ecommerce associate to manage and grow our business on UK marketplaces such as Amazon and Wayfair. Working Hours: Monday to Friday – 37.5 hours a week 08.30-16.30 Salary – 30-35k depending on experience KEY ACCOUNTABILITIES: Marketplace Management: Own daily operations for our Amazon UK Seller Central account, Wayfair portal and other UK ecommerce platforms. Maintain accurate product listings, pricing, and inventory levels across all channels. Listing Creation & Optimization: Write and upload product content (titles, bullet points, descriptions, keywords, images and A+ content) that is SEO‑friendly and consistent with brand guidelines. Optimize listings to improve search ranking and conversion rates. Order & Inventory Coordination: Monitor stock levels, coordinate replenishment with warehouses and logistics partners, and manage fulfilment (FBA/FBM). Ensure timely processing of orders, returns, and refunds. Advertising & Promotions: Plan and execute marketplace advertising campaigns (e.g. Amazon PPC, Wayfair Sponsored Products). Track performance and adjust bids and budgets to maximize ROI. Assist with promotions, deals and seasonal campaigns. Customer Service: Respond promptly and professionally to customer enquiries, reviews and escalations. Resolve issues related to orders, product questions, shipping and returns, maintaining a high level of customer satisfaction. Analytics & Reporting: Analyse sales data, traffic metrics, keyword performance and competitor activity. Prepare regular reports that highlight trends, opportunities and recommendations to drive growth. Compliance & Policy Adherence: Ensure listings adhere to marketplace policies and UK/EU regulatory requirements (product safety, packaging, VAT, etc.). Stay up to date with platform changes and best practices. Cross‑Functional Collaboration: Work closely with design, marketing, operations and customer service teams to ensure consistent product presentation and timely fulfilment. EXPERIENCE AND SKILLS Ecommerce Experience: 2+ years managing products on Amazon Seller Central; hands‑on experience with Wayfair or similar UK marketplaces. Familiarity with listing tools, keyword research and catalogue management. Data & Analytical Skills: Comfortable using Excel/Google Sheets, marketplace dashboards and analytics tools to interpret data and drive decisions. Experience with reporting platforms or ecommerce software (e.g. Junglescout, Shopify) is a plus. Marketing Acumen: Understanding of digital marketing principles, including SEO, paid advertising and conversion optimization. Ability to write compelling, benefit‑driven product copy. Organizational Skills: Detail‑oriented, able to manage multiple SKUs and projects simultaneously while meeting deadlines. Experience with inventory planning or operations coordination is advantageous. Communication & Teamwork: Excellent written and verbal communication skills. Able to collaborate across departments and communicate with suppliers, logistics partners and external customer service teams. Problem‑Solving: Proactive, resourceful and driven to find solutions. Adaptable to changes in marketplace algorithms, policies and customer expectations. Preferred: Knowledge of UK/EU consumer regulations (product compliance, VAT). Experience with FBA/FBM fulfilment methods, EDI integration or multi‑channel listing software. A background in home goods or lifestyle products is an asset.Why Join GROUP? Work with a passionate, collaborative team committed to bringing beautiful and practical housewares to customers. Enjoy autonomy and room for creativity while growing a key segment of our business. Opportunity for professional development and exposure to multiple ecommerce channels.We encourage candidates who meet most of the above requirements to apply. If you are excited about the role and think you’d be a strong fit, we’d love to hear from you! REMUNERATION PACKAGE Excellent salary package 25 days annual holiday Monday to Friday – 37 hours a weekMISC Working on site.Please apply directly or alternatively call (phone number removed)

Business Development Manager - Midlands base - Up to £60,000 We are seeking a driven and commercially focused Business Development Manager to grow their UK transport operations. The role will focus on developing new business opportunities across domestic UK logistics, with additional emphasis on UK-Ireland transport solutions as a strong advantage. You will be responsible for identifying, securing, and developing profitable transport contracts while building long-term relationships with key clients. Location: Midlands - Hybrid/remote based Salary: Up to £60,000 Additions: Car allowance & commission Key Responsibilities Identify and secure new business opportunities within the UK transport sector Develop and manage a strong sales pipeline across key industries (retail, FMCG, manufacturing, etc.) Promote full load, part load, and groupage transport services Drive growth in UK domestic transport, with added focus on UK-Ireland freight lanes Build and maintain strong client relationships to ensure repeat business Conduct client meetings, presentations, and contract negotiations Collaborate with operations teams to ensure service delivery meets customer expectations Monitor market trends, competitor activity, and pricing strategies Achieve and exceed agreed sales targets and KPIs Maintain accurate records using CRM systems Key Requirements Proven experience in business development within the UK transport/logistics sector Strong knowledge of UK road transport operations Experience selling transport solutions (FTL, LTL, groupage) Demonstrated ability to win new business and manage key accounts Excellent communication, negotiation, and presentation skills Self-motivated with a results-driven approach Full UK driving licence Experience with UK-Ireland transport - Desirable Knowledge of ferry routes, customs processes, and cross-border logistics Existing network of clients requiring UK-Ireland freight servicesWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPI’s, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry

We are currently recruiting on behalf of our client for an experienced and hands-on Office Manager to join a busy service administration team in Coventry. This is a fantastic temp-to-perm opportunity, offering long-term progression for the right candidate. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading a team, and is passionate about delivering excellent customer service while driving operational efficiency. The Role As Office Manager, you will oversee the day-to-day operations of a busy service office, ensuring processes run smoothly, customers receive a high level of service, and the team is supported and performing effectively. Key Responsibilities Oversee the daily running of a fast-paced service administration office Manage and support a team, ensuring workloads are balanced and deadlines are met Ensure all administrative processes are followed accurately and consistently Act as a point of escalation for customer queries and ensure timely resolution Maintain clear and professional communication with customers throughout the service process Monitor workflow and ensure tasks are completed within required timeframes Oversee parts dispatch, ensuring accuracy and efficiency Support wider office functions when required - a hands-on approach is essential Identify process improvements and implement changes to enhance efficiency and customer experience What We're Looking For Essential: Proven experience managing or supervising an administrative or service-based team Strong customer service background with a solutions-focused mindset Excellent organisational skills with the ability to multitask in a busy environment Confident IT skills, including intermediate Excel (VLOOKUP/XLOOKUP, pivot tables, data filtering) Strong communication skills, both written and verbal A flexible, proactive, and hands-on approach Desirable: Experience within a service, engineering, or parts-based environment Knowledge of service management systems or CRM platforms Personal Attributes Proactive and confident with a strong sense of ownership High attention to detail Team-oriented with a supportive and positive attitude Comfortable working in a fast-paced environment with changing priorities

In a Nutshell… We have an exciting opportunity for an Assistant Site Manager to join our team within Vistry South West Midlands, at our Bennett's Road site in Keresley, Coventry. As our Assistant Site Manager, you will assist the Site Manager in ensuring site compliance with health and safety, coordinating subcontractors and materials, and maintaining construction quality. You will support site operations, inspections, snagging, and customer-facing activities to ensure a safe and efficient build process. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits… In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Experience working on new build housing projects Experience in the management of Health and Safety on site Conversation / presentational skills in the sense of a customer facing role. NVQ Level 3, 4 or 5 in Building Construction or similar Good working knowledge of Microsoft Word, Excel, Power Project and Asta Valid First Aid at Work Certificate Valid SMSTS Certificate Assisting in the management of all aspects of the build process in a fast paced, high volume residential developer Up to date knowledge of Health and Safety, and environmental obligations and building legislation More about the Assistant Site Manager role… Ensure compliance with construction methods, health and safety regulations, and company policies, supporting the site manager in corrective actions and risk management. Coordinate with utility companies, trades, and suppliers to ensure timely delivery and quality of materials and services. Attend and support weekly site meetings, promoting communication, standards, and safety. Maintain site presentation, secure necessary documentation, and manage site inductions for all personnel. Monitor and ensure adherence to health and safety practices, accident reporting, and environmental policies. Oversee and maintain quality control, including inspections, snagging, and ensuring quality standards for trades and materials. Provide support in customer-facing activities, including home demonstrations, service visits, and addressing customer queries and issues Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1 #LI-onsite

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit is delighted to be recruiting for a Data Governance & Enablement Manager to join us in this brand-new role to Orbit Group. This is a unique opportunity to shape how data is governed, trusted and used across Orbit at an enterprise level, influencing decision-making across the organisation. The Data Governance and Enablement Manager will establish and oversee a robust data governance framework for the organisation including creation of data ownership roles and providing mechanisms to monitor and improve Data Quality across critical datasets. The role will lead the implementation of Orbit’s Data Governance Operating Model aligned to Orbit’s modern enterprise data platform (including technologies such as Microsoft Fabric). This includes ownership of governance tooling (e.g. Microsoft Purview), metadata management, data lineage, classification, and data quality frameworks to ensure data is trusted, governed and discoverable across all data domains. You will be joining at a key time for this team, in helping to align, shape and deliver our organisational data governance framework. This role is part of Technology, Transformation & Data where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. What you'll achieve Establish and embed Data Owners and Data Stewards across key business domains, enabling clear accountability and ownership of data. Design and implement practical data governance solutions aligned to Orbit’s enterprise data platform (e.g. Microsoft Fabric and Azure-based technologies), including an end-to-end governance framework covering data ownership, metadata, lineage and data quality across key data domains. Collaborate with senior leadership to align data governance with organisational objectives, ensuring trusted data supports customer services, property lifecycle, finance and operational decision-making. Drive data literacy and enablement across the organisation, helping colleagues confidently understand and use data in their roles. Oversee and embed a structured Data Quality framework, including profiling, rules, monitoring and continuous improvement of critical datasets, with a focus on regulatory and operational reporting requirements. Ensure adherence to GDPR, Data Protection Act and social housing regulations by implementing appropriate controls, including data classification (e.g. PII), auditability and risk mitigation practices. Build strong, trusted relationships with stakeholders at all levels of the organisation, from Directors and Heads of Service through to Data Owners and operational teams, influencing behaviours and enabling accountability for data. Partner with Technology and Data Engineering teams to embed governance into the data lifecycle, ensuring alignment to enterprise ingestion, modelling and reporting patterns. Influence the embedding of data governance into business and technology processes, ensuring governance is integrated into design, delivery and operational ways of working.What you'll bring Essential skills Strong understanding of data governance frameworks, data quality practices, metadata management and how governance integrates with modern data platforms (e.g. Microsoft Fabric, Azure, Data Lake architectures). Experience working with data governance and metadata tools (e.g. Microsoft Purview or equivalent), including data cataloging, lineage and business glossary implementation. Ability to assess data quality, define rules and implement scalable solutions to improve data integrity and monitoring across critical datasets. In-depth knowledge of GDPR, Data Protection Act and data risk management, including data classification, protection and compliance controls. Proven ability to design and embed Data Governance Operating Models, including influencing and engaging stakeholders at all levels to drive adoption of Data Owner and Steward responsibilities. Strong stakeholder engagement skills with the ability to communicate effectively with both senior leadership and operational teams. Strong experience in driving cultural change, including improving data literacy and enabling business users to confidently and effectively use data. People management experience with the ability to lead, coach and develop a high-performing team.Desirable skills Experience working within Social Housing or other regulated sectorsWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Barker Ross are currently looking for a PPT Driver to work at a warehouse based in the Coventry CV3 area. This is an exciting opportunity for a PPT Driver to work for a world leading food and beverage company. The successful candidate must have a genuine 'can do' attitude towards work with an eagerness to get the job done. This position pays 13.29 p/h Working hours: This job is from Monday to Friday working 14:00 - 22:00 Job Duties: · Operate PPT to move and stack goods within the warehouse. · Safely load and unload materials from trucks, pallets, racks, and shelves. · Conduct routine inspections of equipment and report any maintenance issues. · Maintain cleanliness and organisation within the warehouse. · Adhere to company policies and safety regulations at all times. · ADHOC warehouse duties Requirements as PPT Driver: · Valid PPT license/certification (nationally accredited) · Proven experience operating PPT in a warehouse setting. · Strong attention to detail and accuracy. · Ability to work efficiently in a fast-paced environment. · Excellent communication and teamwork skills. · Flexibility to work various shifts as needed. Benefits: · Ongoing work · Onsite car park · Onsite canteen · Weekly pay · Temporary to permanent How to apply for the PPT Driver role: In the first instance please forward your CV. Please also call us on (phone number removed). REFER A COLLEAGUE - If you feel that this vacancy is not suitable for you or that you are happy with your current position, we would like to offer you the opportunity to recommend someone to us. If you have recommended that your friend or colleague telephones our offices, please advise them to state your name so that we can log your recommendation. From the background of: Warehouse, Warehouse Operatives, Industrial, Food production, Manufacturer, Factory, Driving, Line Manager, Picking, Packing, Forklift, FLT, Order Picker, Order Packing, Production Operative, Team Leader, Administrator, Admin, Customer Service, Assembly Operatives, Supervisory, Cleaner, Machine Operatives, HR, FLT Drivers. Do you live in: Leicester, Whetstone, Bardon, Beaumont Leys, Magna Park, Thurmaston, Hamilton, Oadby, Enderby, Lutterworth, Coalville, Braunstone, Wigston, and Leicestershire. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Housing Customer Service Manager Temporary £27-29 hourly Coventry Sellick Partnership is currently recruiting for a Housing Customer Service Manager to work in the Coventry area, this is a hybrid working role, in a progressive organisation. You will ensure customer outcome is at the heart of decision making and improvement initiatives. Key responsibilities of Customer Service Manager Oversee a group of customer‑focused team leads, carrying out all core leadership duties including hiring, onboarding, skills development, coaching, and regular one‑to‑one support. Build strong working relationships with colleagues across the organisation, adjusting your communication style to suit different audiences and ensuring expectations are clearly understood and well managed. Apply confident leadership and sound judgement to guide and empower your team, while maintaining clear, consistent communication with internal partners and external contacts. Shape and influence how operational teams prioritise improvements, ensuring their efforts remain aligned with what delivers the greatest value for customers. Create clear, engaging materials - such as presentations, case studies, and performance reports - to demonstrate the impact and benefits of customer‑focused improvements at all levels of the organisation. Establish and maintain robust management tools and frameworks, including documented processes, quality standards, operational guidance, and development pathways to support team capability and growth.Required skills and experience of the Neighbourhood Housing Team Leader A recognised qualification in housing or a related field, such as a Level 3 professional award or a higher‑education degree at Level 6 Experience in using continuous improvement tools or frameworks such as PDCA, Lean or Six Sigma. A background in leading teams responsible for customer insight, service optimisation, or organisational improvement, including full lifecycle oversight of projects from initiation through to delivery.Please contact Ben Dreher, Derby office for further information on the Customer Service Manager. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

Production Manager A recognised high volume manufacturer are currently looking to strengthen their Production department with the appointment of a Production Manager. As Maintenance Engineer, you will lead, organise and motivate production personnel to ensure customer satisfaction in quality and delivery in a safe and clean working environment. Working from their manufacturing facility in Warwickshire, the Production Manager will be responsible for: • Address all health and safety, • Plan and implement the most effective use of manpower and equipment, • Be responsible for training of all work instructions (where possible), • Liaise with customers as required in order to maintain excellent service and relationships, • Ensure all production and quality processes and procedures are carried out as required, • Ensure training for all personnel is carried out as planned and records are kept up to date at all times, • Identify, lead and promote continuous improvement activities, • Prepare management reports, • Be responsible for achieving goals and KPI’s, • Train, motivate and develop team leaders and production operators, • Maintain positive relationships with all other departments and personnel, • Ensure the required housekeeping and 5S standards are maintained at all times, • Manage timeeeping and attendance, • Manage disciplinary issues to final written warning level and undertake investigations and write investigation reports when required, • Maintain regular formal and informal communication with your team, • Ensure review meetings for all employees on shift are held according to relevant timescales including probationary review meetings and employee dialogue, • Contribute in continuous improvement process., • Ensure compliance with the General Data Protection Regulation during the undertaking of all duties The successful candidate should have a minimum of NVQ Level 3 in Manufacturing or equivalent with strong leadership skills. If you believe you have the required skills and experience please apply now. M-Tec Engineering Solutions is a leading supplier of Permanent, Interim and Project Management Recruitment Solutions to the Automotive and General Engineering sectors. Due to the overwhelming response to vacancies in this current climate, if you have not heard from us within the next two weeks you have been unsuccessful at this time

Job Introduction We are seeking a Renewals Specialist to join our Toyota dealership in Coventry. Your working hours will be 08:30 – 18:00, Monday to Friday. We offer a excellent basic salary with an OTE of up to £35,000, along with benefits including use of a company car. We are looking for a highly organised professional with up-to-date knowledge of financial products and campaigns. Role and Responsibilities Actively generate renewals leads and coordinate appointment bookings across the Toyota Division to drive vehicle sales using available systems and databases. • Engage with customers through our live chat platform to manage incoming enquiries. • Conduct daily prospecting, run campaigns within designated systems, and update KPIs and efficiencies consistently. • Contribute to increasing the Dealership’s retention rates and achieving set targets. • Liaise directly with our client database, maintaining a high standard of professionalism. • Exceed internal and external customer expectations in line with company best practices. • Perform any other reasonable duties as directed by your manager. About You Previous experience in the motor trade is advantageous, however if you are able to demonstrate previous experience in a busy sales environment role full training will be provided. • Excellent communication skills and strong administrative abilities. • High attention to detail, ensuring all paperwork is completed accurately and securely. • Ability to work independently or as part of a team, collaborating with dealership staff to provide a smooth service for customers. • Experience within the automotive or car dealership sector is preferred but not essential. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There is a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you

Job Introduction We are currently recruiting for a Retail Manager to join our CUPRA Dealership in Coventry. The working hours are Monday to Friday with a day off in the week, weekends are worked on a rota basis. Monday to Friday 8:30am to 6pm, Saturday 9:00am to 5pm and Sunday 10:00am to 4pm. Benefits include the use of a company car and an OTE of £56,000. Role and Responsibilities Within each of our dealerships we have specialists who can guide and offer customers comprehensive support in all of their vehicle financing and insurance requirements. As a Retail Manager with Listers you will grow all aspects of sales gross profit, specialising in finance, insurance and value added products. You will be at the core of customer enquiries and assist in developing the sales team. Discussing the financial requirements of our customers. Advising customers on finance, insurance, warranties and other services offered by our dealerships. Ensure customers have a clear understanding of obligations they are entering into. Working closely with members of the sales team and providing coaching and assistance. Proposing financial agreements to our nominated lenders. Ensuring that all documentation is accurate and FCA compliant.About you You may be an existing retail manager, sales manager, sales controller or looking for your first step into management. You will be confident in discussing and identifying individual / company requirements. Have an outstanding record of sales achievement with exceptional finance sales performance. Highly organised to ensure that all company, manufacturer and finance house paperwork is correct and FCA compliant. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

Service Manager Coventry, commutable from Kenilworth, Nuneaton, Bedworth, Warwick, Rugby £50,000 - £60,000 + Company Car/Allowance + Progression Opportunities + Employee Development Are you a Service Manager or experienced engineer from a machinery background looking to take the next step in your career and become a key figure within a well-established business? On offer is a position within a reputable and long-standing company that will invest in your professional growth, giving you responsibility over service operations, customer relationships, and the opportunity to lead and develop a team of engineers. This established company has over 40 years of experience supplying machinery, components, and materials. They are now looking for a skilled Service Manager to maintain high service standards and support ongoing operations. The day to day of this role includes managing service engineers, overseeing repairs and installations, and handling customer service issues. You will ensure timely responses to client needs, maintain service quality, and support the delivery of efficient engineering solutions. The ideal candidate will have strong electrical and electronic knowledge, experience with machinery such as CNCs and PLCs, and a proven ability to manage engineers and customer expectations. The role: Service Manager Machinery and service operations Monday to Friday, 8:30am - 6:00pm Site-based with occasional customer visits The person: Strong electrical and electronic engineering background Experience with machinery (CNCs, PLCs) Experience managing engineers or service teams Based in or near Coventry BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

SF Recruitment have partnered with an organisation based in Coventry that are growing, and looking to recruit a Service Excellence Manager on a permanent basis. Working pattern: home based with occasional travel to Coventry and Milton Keynes sites. Salary: up to £32,000 Responsibilities will include: In this role, you will play an important part in delivering high quality service for our customers and internal teams, while continuously identifying ways to improve our processes. We are looking for someone who enjoys working collaboratively, is eager to learn, and is committed to making a positive impact. • Support the delivery of key operational processes and continuously seek opportunities for improvement. - Act as a main point of contact for daily service delivery, building strong and respectful relationships with colleagues, customers, and partners. - Monitor service level agreements (SLAs) and performance metrics to ensure we exceed expectations. - Analyse data and prepare service updates, including key performance indicators (KPIs), for regular review meetings. - Work closely with internal teams to ensure consistent and aligned service delivery across functions. - Spend time at customer locations to understand their operations and identify ways our services can support them. - Take ownership of escalated customer issues, ensuring timely, clear, and professional resolution. - Build strong knowledge of our customers solutions and how they are applied across the business. - Ensure our service delivery aligns with contractual agreements and service expectations. - Explore potential growth opportunities in collaboration with the Account Development Manager. - Understanding supplier contracts and overseeing related systems, reporting, and performance tracking

Warehouse Team Leaders - Distribution & Fulfilment Operations Location: Coventry Shift Pattern: 4 on / 4 off (12-hour shifts) Salary: Competitive (circa £28,000-£32,000 depending on experience) An established and fast-paced distribution centre in Coventry is seeking an experienced Warehouse Team Leader to support high-volume picking, packing and customer fulfilment operations. This is a key leadership role within the Operations team, offering the opportunity to lead, coach and develop warehouse operatives while driving performance against clear KPIs in a structured, process-led environment. The Roles: Warehouse Team Leaders (Coventry) Reporting to the Team Manager, you will take full responsibility for the daily management of an allocated warehouse department. You will lead busy teams of Warehouse Operatives to ensure daily picking, packing and order fulfilment targets are consistently achieved, while maintaining high standards of accuracy, safety and productivity. You will work closely with Senior Team Leaders and colleagues across the operation to allocate resources effectively, maximise throughput and ensure all customer orders are processed within defined timeframes. Key Responsibilities Lead and manage a team of Warehouse Operatives across picking, packing and fulfilment activities Deliver departmental KPIs, productivity targets and service levels on a daily basis Clearly communicate daily targets and monitor individual and team performance Update Dayforce and other internal systems to ensure accurate operational records Define and communicate daily order processing requirements, including WORB and MOMU processes Maintain high standards of housekeeping across working areas Promote a strong safety-first culture and ensure full compliance with Health & Safety procedures Support attendance management, including timekeeping checks and absence reporting Provide daily coaching, guidance and motivation to team members Foster a culture of accountability, teamwork and continuous improvement About You This opportunity is suited to an established Warehouse Team Leader or an ambitious Senior Warehouse Operative ready to step up into a leadership role within a structured, KPI-driven logistics environment. To succeed, you will demonstrate: Experience across multiple warehouse departments and teams A strong understanding of Operations, Picking and Packing roles Proven leadership capability with the ability to motivate, engage and develop a team Clear and adaptable communication skills, able to deliver consistent direction around daily targets and KPIs Experience allocating resources and prioritising critical operational tasks A track record of driving process improvements and delivering measurable performance gains A genuine commitment to promoting a positive Health & Safety culture High levels of accuracy and attention to detail A passion for delivering excellent customer outcomes Why Apply? Leadership role within a high-volume distribution centre Structured 4 on / 4 off shift pattern offering regular rest days Clear KPIs and process-driven operational environment Opportunity to drive performance and process improvements Competitive salary aligned to regional market rates Genuine scope to develop and progress within operations Keywords: Warehouse Team Leader, Distribution Centre Team Leader, Logistics Team Leader, Fulfilment Team Leader, Picking and Packing Supervisor, Warehouse Supervisor, 4 on 4 off Warehouse Jobs, Coventry Warehouse Jobs, Warehouse Leadership Role, Operations Team Leader Midlands. For confidential consideration, please apply with your CV outlining your warehouse leadership experience, team size managed, KPIs delivered and current salary expectations. Ref: (phone number removed)

In a Nutshell… We have a fantastic opportunity for a Site Manager to join our team within Vistry South West Midlands, at our Sphinx Drive site in Coventry. As our Site Manager you will be responsible for overseeing and supporting the control and delivery of construction projects to meet client specifications (safety, quality, cost, time, etc.) such that all budget, risk, specification, project timescales, customer and business objectives are met in full. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits… In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Experience working on new build housing projects Experience in the management of Health and Safety on site Conversation / presentational skills in the sense of a customer facing role. NVQ Level 3, 4 or 5 in Building Construction or similar Good working knowledge of Microsoft Word, Excel, Power Project and Asta Valid First Aid at Work Certificate Valid SMSTS Certificate Assisting in the management of all aspects of the build process in a fast paced, high volume residential developer Up to date knowledge of Health and Safety, and environmental obligations and building legislation More about the Site Manager role… Oversee site operations to ensure adherence to specifications, timelines, and budgets. Ensure compliance with health, safety, and environmental regulations, promoting a safety culture. Direct labour, equipment, and resources to achieve project completion on time and within budget. Monitor project progress, addressing delays, risks, or issues promptly. Conduct regular site inspections to assess quality, safety, and progress. Coordinate with the Buying and Surveying teams to ensure timely procurement of materials and services. Manage site teams, monitor performance, and implement corrective actions as needed. Attend weekly meetings with the site sales executive. Ensure permits and inspections are in place before and during the project. Conduct site inductions for new personnel and subcontractors on health and safety procedures. Maintain accurate records of site activities and project documentation. Support site logistics to ensure proper material storage and availability. Oversee project closeout, ensuring all tasks are completed and documentation submitted. Ensure compliance with safety policies and regulations. Develop and lead staff to maintain high morale and performance. Support training and development of team members. Ensure 100% compliance with NHBC standards and building regulations. Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1 #LI-onsite

Senior Customer Care Coordinator – 5* national residential developer * Role: Senior Customer Care Coordinator * Reporting to: Head of Customer Care and Customer Care Manager * Salary: Competitive base salary between £30,000 to £40,000 per annum and 10% monthly/quarterly bonuses on offer * Location: Warwick * Working arrangements: Office and site and hybrid working on offer upon after probation period * Immediately available Senior Customer Care Coordinator – About the role: We are excited to be recruiting for a Senior Customer Care Coordinator to join our Warwickshire regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Care team with the addition of a Senior Customer Care Coordinator, reporting to the Head of Customer Service and Customer Service Manager. The Senior Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Senior Customer Care Coordinator – About you: * A champion for customer service * Previous Customer Service experience within a fast paced and busy environment * Experience within the housing or construction industry is desired but not essential * The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills * Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5* customer service and customer journey * Excellent telephone manner * Excellent communication skills, both verbal and written * Excellent listening skills, understanding customer requirements * Proactive and able to take initiative * Flexible in approach * Competent user of MS Word, Excel and Outlook * Experience within the New home environment beneficial but not essential * Knowledge of COINS is an advantage but not essential as training will be provided Senior Customer Care Coordinator - What about the benefits package? * Competitive base salary between £30,000 to £40,000 per annum * Company bonus schemes up to 10% pad monthly and bi-annully * 25 days holiday plus bank holidays * Company pension scheme * Private healthcare * Choice of flexible benefits * Choice of corporate benefits

Royal Court Location : Coventry, CV7 8JG, United Kingdom Address : Tamworth Road, Keresley We have an exciting new vacancy for a Bar Manager to join our team at The Royal Court. This stunning Grade II listed Country House hotel, boasting 211 rooms, is the largest hotel in Coventry. Nestled on 11 acres of landscaped gardens, The Royal Court Hotel is conveniently located just 3 miles from Coventry City Centre and is easily accessible by public transportation. Benefits include: An attractive salary Career development opportunities throughout the UK Significant staff discount rates when staying at one of our 60 hotels in the UK 50% discount off food and drink if staying at one of our hotels Friends and family hotel stay discounts Reduced membership at our Leisure club Free meals on duty (when applicable) Employee referral scheme Auto-enrolment pension scheme Your duties will include: Leading with an excellent standard of customer service Effectively control stock movement and all money received. Recruiting, training, developing and managing all bar staff. Ensuring all staff work within the confines of the Licensing Law. The successful candidate will have previous similar experience as a Bar Manager. The ideal candidate will be organised, punctual and efficient. You will also have excellent communication skills with both colleagues and with customers and be available to work varied shifts . We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances. TPBN1_UKCT

Senior Payroll Analyst (12-Month Fixed Term Contract) Contract: Fixed Term - Maternity Cover Location: Midlands-Based with Hybrid Working Are you an experienced Payroll Analyst looking for a rewarding fixed-term opportunity? We're partnering with a large national organisation seeking a confident and knowledgeable Senior Payroll Analyst to join their central payroll function for a 12‑month contract. This position is ideal for someone who thrives in a fast-paced environment, can manage multiple payrolls projects, and enjoys being a key technical reference point within a payroll team. Key Responsibilities: Act as the primary escalation point for specialists dealing with complex queries Ensure a consistent, high-quality payroll service across the team Oversee manual statutory payment calculations (e.g., SMP, SPP, SAP, SHPP) and ensure compliance Complete month-end and year-end payroll reconciliations, supporting statutory reporting Review pension submissions and ensure accurate formatting and reconciliation Work with the Payroll Manager to plan for legislative updates and system changes Support onboarding and training of new team members Identify and address any salary-sacrifice-related NMW issues Assist with annual planning, including system upgrade testing and process adjustments Review and anticipate legislative impacts on payroll operations Investigate and resolve discrepancies and out‑of‑balance accounts Liaise with external agencies on complex payroll matters Provide payroll expertise for TUPE transfers in and out of the organisation Support ongoing development and testing of payroll contingency plans Identify and implement payroll process improvementsWhat you'll need to succeed: 3-5 years' experience in payroll, including end‑to‑end processing CIPP qualification (or equivalent) - desirable Experience with large-scale or enterprise payroll systems Strong knowledge of UK payroll legislation and HMRC requirements Understanding of occupational pension schemes Ability to manage compliance across multiple payrolls Project management awareness and ability to plan long‑term changes Excellent customer service skills and strong communication Collaborative approach with leadership ability Intermediate Excel skillsWhat's on offer: 25 days annual leave + option to buy more High-street discounts and employee perks Cycle-to-work scheme Workplace pension Hybrid working, supportive team, and strong development cultureAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Service Charge Analyst to join us in this brand new role. In this role, the Service Charge Analyst will provide support to the Finance Manager and operational business units to deliver accurate financial information and with meaningful insight including actuals, budget variances, budget setting and forecasting, with a key focus on estate services and estate services DLO. Key to this role, you will harness your stakeholder management skills to build lasting relationships with internal stakeholders and partners. This team plays a vital role in sitting between the customer and the business, so a professional with stellar communication skills and a natural creative approach to problem solving will flourish in this newly created finance role. This role is part of Finance where you'll help us to invest more back into communities and design for strength. The team are currently working roughly once per week on-site from our Coventry office (subject to business need). What you'll achieve Creation of accurate information on the financial ledgers for example preparing and posting journals, reconciling accounts, and analysing information. Overseeing and taking accountability for the integrity of balance sheet accounts (e.g. analysing and clearing suspense accounts, reconciling, and verifying balance sheet accounts) Analysing, checking, transforming data to/from stakeholders to create budgets and deliver insightful monitoring reports. To support the Finance Manager with the preparation of financial forecasts, taking accountability on key service charge expense categories. Creating strong relationships with stakeholders including the ability to influence and gain buy in from internal customers, ensuring an understanding of their needs, their pressures and their business to enable sustained financial and operational business improvements Proactively seek out other views and methods to resolve problems, improve service charge delivery and identify and develop and deliver on key areas for process improvement.What you'll bring Essential skills Part Qualified (CIMA / CIPFA / ICAEW) Appropriate experience in a similar finance role. Appropriate working knowledge of Service Charge operations & regulations with relevant experience. Appropriate proven experience of using accounting systems and software, specifically advanced user of Microsoft ExcelWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

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Head of Operations (Operations Manager).

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In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

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