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Taking and managing bookings, prioritising luxury customer service including greetings and advertising the salons services. Must have experience in managing booking systems as well as social media platforms. We are looking for someone to be the face of our salon that includes creating content as well as being involved in content needs to be flexible with hour's Must be expert in English speaking.
Start Date: Immediate Starts Available Earning Potential: Unlimited – Uncapped Commission Structure Are you looking for a fresh start or a new career path with no experience required? Ready to learn, grow, and earn what you deserve? We want to hear from YOU! About the Role: We're on the lookout for ambitious, outgoing, and self-motivated individuals to join our dynamic Sales & Customer Service team. This is a fantastic opportunity for anyone eager to kick-start a career in sales, customer relations, or business development — no previous experience needed! What You’ll Be Doing: Representing clients and brands with professionalism and enthusiasm Engaging with customers to understand their needs and provide tailored solutions Delivering exceptional customer service and building long-lasting relationships Participating in our structured Business Development Program Traveling for events, client meetings, or campaign launches What We Offer: Unlimited earning potential with uncapped opportunities! Comprehensive training and coaching from industry experts A supportive team environment focused on personal and professional growth Fast-track progression opportunities into leadership and management roles Fun, social team culture with regular networking events and team outings Opportunities to travel nationally and internationally What We’re Looking For: A positive, can-do attitude and great communication skills A passion for people and delivering outstanding service Willingness to learn and a strong work ethic No previous experience? No problem! We provide all the training you need This is more than just a job — it’s a career opportunity with no limits.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
INTRODUCTION We are excited to announce that we are currently seeking a Barista staff member to join our talented operations team at our ice cream shop located at Bromley South. We are looking for a young and talented team to represent our company at our gelateria in Bromley. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Attending staff meeting, • Maintaining cleanliness, • Cleaning REQUIREMENTS • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking AVAILABILITY • 30-35 hours / week Hourly rate: £12.25 depending on experience in the industry, age and availability to work Tips
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!
Job Description – Lead Generator Support Location: London & Remote (UK-wide outreach) Job Type: Commission-based About Us Taliani Digital is a growing digital marketing and sales support agency, specialising in lead generation, online visibility, and growth solutions for SMEs. We work with innovative businesses across multiple industries, including payment solutions, fintech, hospitality, and professional services. We are expanding our team and seeking motivated Lead Generators to support our payment solutions division. This role is ideal for individuals who are energetic, persuasive, and eager to develop a career in sales and digital marketing. Key Responsibilities • Identify and contact potential businesses that could benefit from modern payment machine solutions., • Generate and qualify leads., • Maintain a pipeline of prospects., • Arrange appointments and demonstrations for the sales team., • Build relationships with business owners and decision-makers in retail, hospitality, and service sectors., • Stay up to date with industry trends and competitor offerings in payment solutions. Requirements • Previous experience in lead generation, telesales, field sales, or customer service (preferred but not essential)., • Strong communication and interpersonal skills., • Good background in Mathematics with the ability to understand and explain costs and savings., • Self-motivated, target-driven, and results-oriented., • Comfortable using digital tools, Microsoft Office/Google Workspace., • Ability to work independently as well as part of a team. What We Offer • Competitive commission-based structure with uncapped earning potential., • Flexible working hours with remote and hybrid options., • Training and ongoing support in sales, digital marketing, and fintech., • Clear progression opportunities into sales executive or account manager roles., • The chance to be part of an ambitious and supportive team. How to Apply If you are enthusiastic, ambitious, and ready to grow with us, please submit your CV along with a short cover letter.
Job Purpose To provide excellent customer service by assisting shoppers, maintaining fully stocked shelves, and ensuring the shop floor is clean, safe, and well-presented at all times. Key Responsibilities Greet and assist customers with inquiries, product locations, and general support. Restock shelves, displays, and chillers/freezers to ensure product availability. Rotate stock to maintain freshness and reduce waste (FIFO method). Check and maintain accurate pricing and promotional signage. Ensure the shop floor is clean, tidy, and safe, including spillages and obstacles. Assist in receiving, unpacking, and sorting deliveries. Support checkout staff when required (bagging items, queue management, etc.). Report low stock, damages, or discrepancies to supervisors. Follow health and safety, food hygiene, and store security procedures. Skills & Qualities Good communication and customer service skills. Ability to work well in a team and under pressure. Attention to detail and organizational skills. Basic numeracy and literacy skills. Friendly, approachable, and reliable. Working Conditions Standing and walking for long periods. Lifting and carrying products (within safe manual handling limits). Flexible shifts, including evenings, weekends, and holidays.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.
. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.
We are seeking an experienced and enthusiastic Floortender/Waiter to join our team at Big Penny Social and Flukes. In this role, you will be responsible for driving guest experience through the successful management of floor service, ensuring that the dining experience is smooth, pleasant, and meets the Big Penny standards: • Experience in a similar role within hospitality, entertainment, or a similar guest-focused environment, • Strong customer service skills with the ability to create a fun, welcoming, and engaging atmosphere, • A hands-on and proactive approach with the ability to work in a fast-paced every changing environment, • Confidence in handling guest interactions, managing bookings requests, and resolving any issues professionally, • Ability to work flexibly, including evenings, weekends, and peak times, • A passion for hospitality, entertainment, and delivering high-quality experience, • Achieving and maintaining high quality guest feedback scores, • Increase the sales on the floor by using table service/upselling, • Excellent communications skills
Job description Must have relevant experience in: • Individual eyelash extensions, • Eyelash and Eye brow perming, • Brow shaping wax/thread, • Brow and Lash tinting, • Facials prefferable Eyelashcure The Beauty Rituals is a small business in London. We are professional, agile, and our goal is to create a growth and well being orientated environment. Our work environment includes: Modern office setting Wellness programmes At The Beauty Rituals || Eyelashcure we value the well-being of every individual. Our mission is to break social norms allowing people to feel free within their authentic selves, look good and feel good. This is a great opportunity for those who want to fulfil their potential. Being able to push you to your limits is important to us, therefore as a member of the team, career development, mentorship and promotions will be provided to you throughout your beauty career. Eyelashcure aims to deliver an ambient, comforting and calm atmosphere for everyone including clients and our team. We promote self care therefore, your mental and physical well being as a team member is a priority. Requirements: Fully trained and experienced eyelash and brow technician. It’s not necessary to have a lot of experience but if you are willing to learn and have a positive attitude you can be a great suit for the team. • Qualified in Eyelash Extensions, Brow Tint, Wax, Facials, • ⁃ Excellent customer service, • ⁃ Proficient in English, • ⁃ Professional, • ⁃ Independent work, • ⁃ Excellent time management, • Benefits, • ⁃ flexible schedule, • ⁃ Intensive training, • Supplemental pay: Commission pay • ⁃ Discretionary Bonus scheme, • ⁃ Tips, • Responsibillities and duties Please note that this position requires excellent communication skills, attention to detail, and the ability to work well under pressure., • Job Types: Full-time, Part-time, Permanent, • Expected hours: 8 – 40 per week, • Schedule:, • Flexitime, • Supplemental pay types:, • Bonus scheme, • Commission pay, • Ability to commute/relocate:, • London: reliably commute or plan to relocate before starting work (required)
Job Overview: We are seeking a highly motivated and experienced Assistant Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Qualifications & Skills: Experience: experience in a high-volume restaurant or hospitality environment. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount
Prepare and serve coffee, espresso drinks, teas, and other specialty beverages according to company recipes and standards. Greet customers, take accurate orders, and provide recommendations as needed. Operate espresso machines, grinders, brewing equipment, and point-of-sale (POS) systems. Maintain a clean, organized, and safe work environment, including regular cleaning of equipment and café spaces. Manage cash and credit transactions with accuracy and integrity. Restock inventory, monitor supplies, and assist with daily café operations. Deliver excellent customer service by creating a welcoming and engaging atmosphere. Work collaboratively with team members to ensure efficient service, especially during peak hours.
Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude, • Manage reservations and optimize seating arrangements, • Answer phone calls, take reservations, and assist with guest inquiries, • Maintain a clean and organized front-of-house area, • Handle guest feedback and ensure a positive dining experience, • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills, • Previous experience in a customer service or hospitality role preferred, • Ability to work in a fast-paced environment, • Strong organizational and multitasking skills, • A positive attitude and a team player Why Join Us? • Competitive pay and tips, • Fun, friendly, and supportive team environment, • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!
Restaurant Manager Wanted – Romford Steakhouse We’re on the lookout for an experienced Restaurant Manager to join our team at our busy steakhouse in Romford. If you love great food, buzzing service, and know how to run a smooth, lively restaurant, we’d love to hear from you! What you’ll be doing: Running the floor day-to-day Keeping service standards high and customers happy Leading, training & motivating the team Stock, rotas & making sure the place runs like clockwork Driving sales while keeping the vibe welcoming What we’re looking for: Someone with solid restaurant management experience (steakhouse or similar A strong leader who’s hands-on and people-focused Flexible to work evenings & weekends Passionate about food, drink & customer service What’s in it for you: Competitive pay + performance bonus Staff meals & discounts A chance to make your mark in a busy, growing restaurant 📍 Based in Romford, Essex
Job Overview We are seeking a passionate and dedicated Barista to join our team. As a Barista, you will be responsible for creating a welcoming atmosphere for our customers while preparing high-quality beverages and food items. Your role will involve not only crafting delicious drinks but also ensuring that our café runs smoothly and efficiently. Duties Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks. Maintain cleanliness and organisation of the café area, including equipment and utensils. Assist with food preparation, ensuring adherence to food safety standards. Engage with customers in a friendly manner, taking orders and providing recommendations. Handle cash transactions accurately and efficiently. Monitor inventory levels of supplies and communicate needs to management. Ensure compliance with health and safety regulations within the café environment. Skills Strong time management skills to handle busy periods effectively. Basic maths skills for processing transactions and managing cash flow. Knowledge of food preparation techniques and food safety practices is essential. Excellent communication skills to interact positively with customers and team members. Ability to work well under pressure in a fast-paced environment while maintaining attention to detail. If you are enthusiastic about coffee culture and enjoy providing excellent customer service, we would love to hear from you! Job Types: Full-time, Part-time Benefits: Discounted or free food Work Location: In person Reference ID: Merro cafe
Key Responsibilities: Develop and implement marketing campaigns to promote seasonal menus, events, and delivery platforms (e.g. Deliveroo, Uber Eats). Analyse customer trends, local demographics, and competitors to identify growth opportunities. Manage online presence including social media, website updates, and digital advertising. Coordinate promotional activities such as loyalty programmes, influencer partnerships, and cultural festival campaigns. Identify and build partnerships with local businesses, corporate clients, and event organisers. Monitor and report on marketing ROI and commercial performance metrics. Oversee branding, advertising, and visual merchandising aligned with the restaurant’s image. Manage supplier relationships and negotiate terms to improve cost efficiency. Prepare commercial strategies, including pricing, product positioning, and sales forecasting. Collaborate closely with the operations team to ensure marketing strategies align with customer service and kitchen capacity. Skills and Qualifications: Bachelor's degree in marketing, business, hospitality management or a related field. At least 3 years of experience in marketing or commercial management, ideally within the food & beverage or hospitality industry. Strong knowledge of digital marketing tools, CRM systems, and performance analytics. Proven track record of growing brand visibility and driving sales. Bilingual in English and Mandarin is a must. Excellent communication, negotiation, and organisational skills.
Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.
London | £12.35/hr + tips + perks At Noxy, we do coffee, bagels, and people — with style. We’re here to make great drinks and a great vibe feel easy (even when it’s not). We’re opening a brand-new Noxy this September, and we’re building the opening team now. We’re looking for full-time baristas (35–45 hrs/week) who care about craft, teamwork, and energy on shift. You don’t have to be a latte art wizard (yet), but you should care about doing things right — from espresso to customer service to leaving the bar better than you found it. What you’ll do: Make great drinks consistently: espresso, milk, iced, matcha, batch brew — you name it Give customers a warm, natural experience (not scripted, not fake) Help your team stay calm and sharp in a busy environment Keep the bar clean, organised, and moving with flow Learn our bagel and display routines Open or close the shop like you own it What we’re looking for: Experience in specialty coffee is a plus, but not essential — we’ll train the right person Good energy, reliability, and genuine care for the job Someone who notices what needs to be done (and does it) Team player, calm under pressure, sharp eye for detail Right to work in the UK What we offer: £12.35/hr + tips (~£1–1.50/hr extra) Paid breaks, holiday, and fair scheduling Free coffee, drinks, and food on shift Great training and support from experienced trainers and managers Clear progression path (Head Barista, Assistant Manager) as we grow Optional private health insurance (discounted rate after 2 months, if you opt in) A real team environment where your voice matters Sound like a good fit? Drop us a message with your CV and a few lines about yourself. Interviews and trial shifts are happening now — join us for the launch.
Job Opportunity: Maintenance & Window Cleaning Contractor We are seeking a reliable contractor to join our team, primarily for window cleaning and assisting with general maintenance and refurbishment across multiple residential blocks we manage within London & Essex areas. Role Details: • Predominantly window cleaning (training provided), • Assisting the maintenance team with general refurbishment and repairs, • Working days: Monday to Friday, 08:00 – 16:00, with optional weekend overtime, • Equipment, van, and insurance provided Requirements: • Full UK Driver’s Licence, • Right to work in the UK, • Proficiency in English, both spoken and written, to communicate effectively with clients and team members, • Experience in general maintenance work, • Ability to work independently (mostly while window cleaning), • Excellent customer service skills, demonstrating a commitment to client satisfaction, • Ability to work both independently and as part of a team, managing time efficiently to meet deadlines Role Breakdown: • Approximately 3 days per week dedicated to window cleaning, • Remaining days assisting the maintenance team with a variety of tasks, including removal of fly-tipping, general repairs, refurbishment, and upkeep of communal areas and grounds Salary & Benefits: • £2,600 per month, • Opportunity to earn additional pay for weekend work, • Higher rates for qualified Electricians, Carpenters, or Plumbers If you are reliable, motivated, and enjoy varied work, we would love to hear from you.
Job Offer: Barista / FOH England’s Lane Café/Restaurant About Us England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences. Job Description Primary Responsibilities • Prepare customer drink orders to the highest standard., • Operate coffee and espresso machines (La Marzocco) and any other coffee equipment., • Take customer orders and communicate effectively with the team to ensure smooth preparation., • Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts., • Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo., • Confidently demonstrate knowledge of the menu, food, and drink options to customers., • Pay close attention to presentation and service standards., • Engage proactively with customers upon arrival and departure., • Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays., • Ensure all product displays are kept to the highest standard., • Support the team with other tasks to ensure smooth operations., • Attend all team and company meetings and training events., • Follow all company policies and operational procedures., • Assist on the floor when needed. Requirements • At least 3 years of hospitality experience in a café or restaurant setting., • Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art., • Strong knowledge of coffee extraction and dialling in., • Excellent customer service skills., • Experience using till and payment systems., • Experience working in a fast-paced café/restaurant environment. Trial Period & Contract • The role includes a 3-week paid trial shift and training period., • After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered. If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.
As Guest Services Manager at our Four Points Flex by Sheraton - Euston, you will oversee all aspects of the guest service operations across both Front Office and Food & Beverage departments. This includes: managing check-ins, departures, handling guest enquiries and complaint resolution, ensuring a seamless breakfast service, coordinating with other departments, to lead the Guest Service Assistants team and consistently provide exceptional customer service throughout the guest stay. Work to the required Four Points Flex brand standards and achieving the guest feedback scores as set by Marriott.
Do you love travel and helping others plan their dream vacations? We are looking for motivated individuals to become Independent Travel Agents working from the comfort of your own home. As a self-employed travel agent, you'll have the flexibility to run your own business, earn commissions, and take advantage of exclusive industry perks — including discounted travel, agent-only rates, free upgrades, and more. What You’ll Do: • Book travel for clients including flights, hotels, cruises, packages, and more, • Promote your services through social media and other platforms to attract clients, • Use your own agent portal to manage bookings, access deals, and track commissions, • Complete mandatory travel agent training and certification, • Stay up-to-date with the latest travel trends, supplier offers, and promotions, • Book travel for yourself at discounted agent rates Perks & Benefits: • Earn up to 40% commission per booking, • Access to exclusive travel agent deals and upgrades, • ATOL & ABTA protected, • No experience required – full training provided, • Work from home with complete flexibility, • Book your own travel at special agent rates, • Personal travel agent portal provided, • Supportive community and ongoing training opportunities Requirements: • Must be 18 years or older, • Must be willing to pay for start up fee of £156, • Must be willing to pay monthly fee to keep travel agent licenses (ABTA & ATOL) both of which are paid directly to the company., • Must complete and pass mandatory travel agent training, • Strong communication and customer service skills, • Self-motivated and willing to put in the work to grow your client base, • Comfortable using social media to promote your services, • A reliable internet connection and a computer or smartphone Important Notes: This is a commission-only position Most agents secure their first booking within the first week with effort and focus This role is perfect for individuals seeking a side hustle or a new career in travel Success requires dedication, consistency, and excellent customer service Apply now and start your journey as a Travel Agent — get paid to book travel and explore the world!
Open and close the shop independently Oversee service flow and reduce customer wait times Ensure food quality, consistency, and accurate packing of orders Keep Uber Eats and delivery platforms updated and tracked Maintain a clean, organised store and kitchen area Lead with great customer service and resolve complaints professionally Monitor stock, place orders, and do stock checks Uphold food hygiene, health & safety, and compliance standards Create a positive, supportive team environment Report any issues directly to the owner Assist with order prep and kitchen cleanliness Support local marketing ideas and brand growth
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Greeting guests as they arrive and providing them with a warm welcome, • Escorting guests to their tables and ensuring they are seated comfortably, • Managing reservations and coordinating seating arrangements, • Communicating with the kitchen and servers to ensure efficient service, • Assisting with basic administrative tasks, such as answering phones and taking reservations, • Maintaining cleanliness and organization in the reception and waiting areas Requirements: • Previous experience in a similar role is preferred but not required, • Excellent communication and customer service skills, • Ability to remain calm and professional under pressure, • Strong organizational skills and attention to detail, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage or annual salary depends on the experience and the commitment, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time
Now Hiring: Letting Negotiator at Life Stay Done with the 9-5 slog, customer service scripts, or restaurant shifts? Life Stay, a top property management crew, is hunting for a Letting Negotiator to join our hustle-hard team! We need fighters—people who don’t take “no” for an answer, chase the cash, and live for the thrill of closing deals. You don’t need perfect English or fancy experience—just guts, grit, and a hunger to win. Our top earners prove it: persistence pays, and we’ve got the cash to show for it! What We Offer: Position: Letting Negotiator Salary: £1,000–£4,000/month (the more deals you smash, the fatter your paycheck) Perks: Flexible hours, a crew that’s got your back, monthly bonuses, and a company car for the heavy hitters Role Snapshot: Get in front of tenants and figure out what they want Show properties like you own the place Push, negotiate, and lock in deals—no backing down Keep clients and tenants coming back for more Speak English well enough to get by (if you’ve got sales or lettings chops, even better—but not required) Who We Want: Relentless go-getters who thrive on “yes” People who connect fast and don’t quit Money-hungry hustlers with a nose for sales Anyone sick of dead-end 9-5s, call centers, or waiting tables Attitude over polish—bring the drive, we’ll show you the ropes Why This Beats the Grind: Work when you want, not when you’re told Join a team that rewards results, not clock-watching Turn your hustle into a career with big payoffs Ditch the apron, headset, or timecard. Join Life Stay and stack cash in London’s property game. Your breakout starts here—grab it!
AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Bartender who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities The Job • Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests., • Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations., • Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment., • Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations., • Restock bar supplies and communicate low inventory levels to management proactively., • Adhere to all licensing laws, health and safety, and hygiene policies., • Assist with bar setup and closing procedures as needed to ensure smooth operations., • Work collaboratively with the entire bar and wider team to ensure seamless and efficient service., • Engage with guests in a professional and courteous manner, enhancing their overall experience., • Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements • Proven experience as a Bartender in a busy bar or restaurant setting., • Solid knowledge of classic cocktails, spirits, wines, and beers., • Excellent customer service skills with a friendly and approachable demeanor., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • Strong organizational skills and attention to detail, especially regarding cleanliness and stock management., • A positive attitude and a team player mindset. Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.
Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/30 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!
Job Title: Multi-Skilled Tradesperson (Plumbing-Biased with Carpentry, Flooring, Tiling & Painting Skills) Location: North west or East London Hours: Monday to Friday, 8:30 AM – 5:00 PM Overtime : Available Salary: £32000-£39000 Start Date: ASAP About the Role: We are looking for a dependable and experienced Multi-Skilled Tradesperson with a strong bias toward plumbing, as well as solid skills in carpentry, flooring, tiling, and painting. To join our team on a full time basis you will work on a variety of maintenance and improvement tasks across domestic properties. Key Responsibilities: • Perform plumbing repairs and installations (e.g., leaks, pipework, taps, bathroom fixtures), • Carry out general carpentry work (e.g., doors, skirting, basic joinery), • Install and repair flooring (laminate, vinyl, tiles), • Complete internal tiling jobs (walls, splashbacks, bathrooms, kitchens), • Undertake painting and decorating tasks to a high standard, • Identify problems and provide effective, practical solutions, • Maintain a clean, safe, and professional work environment, • Proven experience in plumbing plus additional trades: carpentry, flooring, tiling, and painting, • Relevant plumbing qualifications (NVQ Level 2 or equivalent preferred), • Full UK driving licence (company vehicle provided), • Own tools, • Must be able to carry out DBS checks, • Asbestos awareness, • Excellent problem-solving and time management skills, • Strong attention to detail with a commitment to quality, • Good communication and customer service skills, • Full-time, stable weekday hours (Monday–Friday, 8:30am–5pm)
Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage Great managerial skills This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/30 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!
((((((((read the job advert carefully before applying))))) APPLY IN STORE PLS ((only apply if you are looking to make a long term career in hospitality. This job needs long term commitment as we have a career growth plan for the right candidate which will take you from being a team leader to store manager within a span of 18 - 24 months )). The job role is in an extremely high pressure work environment, as this store is the busiest in east london. Only serious people with great work ethics considered for trial and selection. Job involves from managing a high volume shift to preparing food to the specification & brand standard, in one of the busiest work environment. Serving customers , taking orders, clearing tables, mopping, brushing the floors, wiping tables, clearing bins, packing orders etc. Extremely high pressure job, but not for the experienced candidate. An ideal candidate would be a go getter, tenacious , driven , motivated, would have the drive for customer service, a good communicator and should be able to perform under pressure. There are growth prospects within the team, as the company owns multiple brands. Career progression is the key factor in the organisation. Preference for female experienced candidates Interested and suitable candidates please send CV
This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.
Ara is an independent all-day dining restaurant in the heart of Aldgate East, serving breakfast, lunch, dinner, and everything in between. Our menu is ‘well-travelled’ – bringing flavours from around the world, designed for a relaxed yet vibrant dining experience. We are looking for a hands-on, energetic Assistant Manager to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about hospitality, and enjoys being part of a dynamic independent restaurant. What you’ll do: • Support the General Manager in the daily running of the restaurant, • Lead, train, and motivate the front of house team, • Deliver excellent guest experience and service standards, • Assist with rota planning, stock control, and operational duties, • Help drive sales and maintain cost efficiencies, • Be a role model on the floor with a ‘lead from the front’ approach What we’re looking for: • Previous management/supervisory experience in a restaurant, • Strong leadership and communication skills, • Passion for hospitality and customer service, • Ability to work well under pressure and problem-solve on the spot, • A positive, team-focused attitude What we offer: • Career progression within an ambitious independent group, • Staff meals on shift and staff discount, • A fun, supportive working environment
Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: • Ensuring the smooth and efficient running of the reception area at all times., • Supervising the team and ensuring the highest standard of customer service is upheld at all times., • To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: • Significant experience in a similar position is essential, • Experience of working in a luxury boutique hotel, restaurant or private member’s club., • Ability to demonstrate and instill exceptional customer service standards The working hours: • Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday., • The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Ehla is looking for the next bright, enthusiastic Team Member to join our friendly and hardworking Street Food team. A customer facing role, located in various sites across South East and East London. Requirements: • Excellent customer service skills, • Good English language skills, • Ability to work as part of a team, • Food service and handling skills, • Good time keeping skills, • An interest in food, • Keen eye for detail and cleanliness The role requires you to arrive on time at one of our busy market locations and to help 1 or multiple colleagues to set up the outdoor location ready for service. Service is fast paced and above all tackled always with a smile, with a huge focus on our lovely customers. During service you will be required to prepare wraps and salad bowls, take payments and to generally run the FOH while a colleague runs the BOH. Great team work between FOH and BOH is key in order for service to run smoothly. Throughout the day you must make sure to keep the entire service area clean and tidy, stopping service quickly for a minute or 2 to clean is absolutely acceptable. Cleanliness is of top priority when serving food! After service you will help your colleague to clean and pack down for the day. Cleaning all equipment and surfaces before helping your colleague load all the equipment away. Bonus': • Cash bonus' for the whole team if targets are met, • Wage is always assessed and can increase depending on focus, reliability, skills and longevity.
Role Description This is a full-time, on-site role for a Sales Specialist located in Ealing. The Sales Specialist will be responsible for managing sales processes, providing exceptional customer service, and maintaining strong communication with clients. Daily tasks include conducting sales presentations, negotiating contracts, training new team members, and meeting sales targets. The role also involves collaborating with other departments to ensure customer satisfaction and drive sales growth.
Introduction We are excited to announce that we are currently seeking a Team Leader to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry - barista or gelato server experiences are a plus, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 40 hours / week, • Location: 138 St John's Wood High Street Pay £12.50-12.75 / hour plus Tips Please note this is a full time role - refrain from applying if you can work less than 40 hours. Thank you
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!
Job description: Are you a passionate dog lover who enjoys spending time outdoors? Do you have driving experience and great customer service skills? Tiny’s Social Club is seeking an enthusiastic individual to join our fun team of dog carers. As our business continues to grow, we are excited to welcome another energetic person to our 6-strong team of dog walkers! The route starts off in the Clapham area and entails transporting dogs safely to and from our facilities in Earlsfield using our professionally crated vans. So you would preferably be from Clapham/Battersea area or surroundings. Key Responsibilities: • Build a strong relationship with dogs, ensuring their safety and wellbeing at all times., • Walk dogs in all weather conditions, providing them with structured exercise and mental stimulation., • Assisting with the supervision and engagement of dogs in our daycare facility., • Maintaining a clean and organized environment for the dogs. Hoover, mopping and organisational skills., • Transporting dogs safely to various locations using a company-provided van., • Maintaining a clean and hygienic doggy van (including cleaning the dogs down when it's muddy!), • Bathing, washing and towelling dogs prior to drop off., • Work to a strict time schedule, • Utilise an online booking app to manage schedules and communicate with clients. Requirements: • Ofqual regulated Level 3 qualification in Animal Care, • Genuine love for dogs and a deep understanding of their behaviour and needs., • Prior experience in dog walking, pet care, or a related field., • Comfortable working outdoors regardless of weather conditions., • Highly reliable, with a strong work ethic., • Willingness to undergo a DBS (Disclosure and Barring Service) check., • Must be over 25 years of age for insurance., • Must possess a valid clean driver's license, be comfortable driving and have at least 3 years driving experience., • Flexibility with working hours and availability, including weekends., • Must be comfortable using an online booking app for scheduling and communication., • Strong communication skills and the ability to work within a team., • This is a customer facing role so you must be well presented, well spoken with good English and outstanding communication skills. Benefits: • You will have lots of dogs to cuddle and play with!, • You will receive dog first aid training from Dog First Aid Franchise Ltd., • Free uniform and Muck Boots, • Opportunity to expand your knowledge and skills in dog care., • Competitive compensation within the pet care industry. Working Hours: 2 weeks a month Monday to Friday 2 weeks a month Tuesday to Saturday split: 8:00 AM to 5:00 PM. Hours may vary as demand grows. Job Type: Full-time Pay: £26,000.00-£30,000.00 per year Experience required: Dog Care: 1 year Driving: 3 years Ofqual regulated Level 3 qualification in Animal Care Licence/Certification: Clean, Full Driving Licence (required) Work Location: In person, Earlsfield
Join Our Unique Italian Pasta Team! Multi-Talented Food All-Rounder Needed Are you a passionate pasta enthusiast with a knack for customer service and a willingness to jump into all aspects of a busy food environment? We're not your average restaurant! We operate a unique concept combining a cosy one-table dining experience with a bustling takeaway service, focused solely on crafting delicious Italian pasta. We're looking for a highly motivated and confident individual to join our strong, fun-loving team. This is a hands-on role where you'll be a vital part of everything we do! What You'll Do: * Prepare and cook authentic Italian pasta dishes with care and speed. * Provide excellent service to our dine-in guest(s) and takeaway customers. * Manage orders efficiently from both the table and the service counter. * Maintain impeccable standards of cleanliness and hygiene in the kitchen and service areas. * Assist with all kitchen tasks, including washing up, preparation, and closing duties. * Be a positive and energetic presence within our team and with customers. What We're Looking For: * Comfortable and confident working in a fast-paced kitchen environment. * Fluent in spoken English. * Outstanding customer service and communication skills. * A proactive, happy, and confident attitude towards undertaking all aspects of the job – from cooking to cleaning. * A team player who enjoys working collaboratively and can have fun while delivering high-quality results. * Passion for food, particularly Italian cuisine, is a big plus! Why Join Us? We're a tight-knit team who work hard and support each other, but we also believe in enjoying what we do. You'll be part of a unique food business model and have the opportunity to gain experience across both kitchen and front-of-house operations. If you're ready to roll up your sleeves, cook fantastic pasta, make customers happy, and be a core part of a dynamic team, we want to hear from you!
Job Title: Front of House – Naked Hare, Brixton Location: Brixton, London Position Type: Part-Time Salary: Competitive, based on experience About Us: At Naked Hare, we believe in creating a space that feels calm, welcoming, and effortlessly professional. Based in the heart of Brixton, we’ve built a reputation for high-quality treatments, a laid-back vibe, and a loyal community of clients who trust us for their self-care. We’re now looking for a warm, confident, and organised Front of House person to be the face of our salon and help ensure every client experience is seamless. Key Responsibilities: • Greet clients with warmth and professionalism, making them feel instantly at ease, • Manage bookings and appointments using our salon software, Fresha (training provided), • Handle phone and email enquiries efficiently and helpfully, • Support the team with day-to-day tasks, including preparing treatment rooms when needed, • Process payments and retail sales accurately, • Keep the front of house area tidy, stocked, and welcoming at all times, • Maintain strong communication between clients and therapists, • Uphold our brand values and help maintain a calm, friendly environment What We’re Looking For: • Previous experience in a salon, spa, or hospitality front-of-house role preferred, • Strong organisational skills and attention to detail, • Confident with booking systems or quick to learn new software, • A calm and friendly demeanour – someone who can make clients feel comfortable, • Reliable, punctual, and able to work independently or as part of a small team, • Passionate about customer service and helping others feel their best Perks: • Friendly, inclusive team culture, • Staff discounts on treatments and products, • Opportunity to grow with a respected independent salon
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
Job Description: Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. Main Duties and Responsibilities: 1. Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments., 2. Utilize technology to provide enhanced monitoring, management and control of shipments as required, 3. Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions, 4. Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs., 5. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements., 6. Work with the regulatory team to ensure trade compliance for all Import and Export shipments, 7. Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments, 8. Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities, 9. Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments., 10. Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments, 11. Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions., 12. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads., 13. Escalate any issues or delays to the Cell & Gene Management Team. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
We’re currently recruiting HGV Class 2 (Category C) Dustcart Drivers to work on behalf of our client, a leading name in sustainable commercial waste management. Start times between 5AM - 7AM Job Highlights: • Early morning starts – finish your day early!, • Monday to Friday, • Guaranteed minimum 8 hours per shift, • Long-term, ongoing agency contract with the potential to go permanent, • Working as part of a crew collecting commercial waste and recycling across London, • Weekly Pay, • Hourly pay of £17.50 + accrued Holiday Pay Responsibilities: • Safely operate a dustcart vehicle (Class 2), • Carry out commercial waste collections with support from loaders, • Perform daily vehicle checks and report defects, • Deliver excellent customer service on route Requirements: • Valid UK HGV Class 2 (Cat C) licence, • Driver CPC + Digital Tachograph, • Previous dustcart or waste industry experience preferred but not essential, • Good knowledge of London roads, • Reliable and punctual with a can-do attitude
We are looking for an enthusiastic, ambitious and experienced chef to fill the position of Sous Chef and joining the kitchen team at Baccalà. We are keen to hear from those with a passion for seafood, wine and hospitality and are willing to learn, grow and share experience within a passionate team. You will work closely and report to the Head Chef, to deliver a healthy business and to support and develop the kitchen team and product. This role requires a previous experience of minimum 2 years at Sous or Senior cdp level, within a similar restaurant, ensuring that you have a comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards. knowledge of Italian Cuisine is an advantage. A good level of spoken and written English is essential for the role. Organization and time management skills are essential. Advanced computer skills. Customer service skills The position is full time, five days a week. Sunday + Monday fixed weekly OFF The salary up to £49K / £53K per year depending on experience is including service charge and based on 50 hours per week. Paid hourly up to £19 / £21. Located in central London, near London Bridge Birthday paid off + complimentary dinner at the restaurant Outstanding quality staff meals during the shift Regularly planned food, wine and extra virgin olive oil trainings WSET sponsored courses Great career opportunity within a growing brand Exciting and talented young kitchen team Producers, suppliers, markets and hospitality events regular visits.