Customer service manager jobs in London - Page 4Create job alerts

We are seeking a friendly and versatile Barista/All Rounder to join our team. This role involves preparing specialty coffee and V60, serving high-quality French pastries, delivering efficient customer service, and assisting with various operational tasks within our café. The ideal candidate is someone knowledgeable about food safety, possess barista experience, and be eager to contribute to a welcoming environment for our customers. Responsibilities Prepare and serve specialty coffee and pour-over (V60) and pastries in accordance with company standards. Ensure all food safety and hygiene regulations are strictly followed at all times. Assist customers with their orders, providing friendly and efficient service. Handle cash transactions accurately using the POS system. Maintain cleanliness of the work area, including cleaning equipment and surfaces regularly. Restock supplies and organise stock to ensure smooth daily operations. Support team members during busy periods to ensure efficient service delivery. Uphold brand standards in appearance, behaviour, and service quality at all times. Qualifications Previous barista experience is highly desirable. Knowledge of food safety standards and procedures. Experience in serving customers in a fast-paced environment. Willingness to learn and adapt to procedures in accordance with company standards. Basic maths skills for handling cash and processing transactions accurately. Good time management skills to prioritise tasks effectively during busy periods. Friendly, approachable manner with excellent communication skills. Ability to work well within a team and independently when needed. This role offers an engaging environment for those passionate about hospitality and customer service, with opportunities to enhance barista skills and gain valuable experience in the coffee industry. Job Type: Full-time Work Location: In person

Sales Manager – Lemar London Westfield White City We’re looking for a driven Sales Manager to lead our kiosk team at Westfield White City. You’ll manage and motivate Sales Executives, set targets, and ensure the team consistently hits strong sales results. Key Responsibilities: Lead by example with hands-on selling Manage and motivate Sales Executives to hit targets Track performance and drive daily results Manage stock levels, stock counts, and organisation Maintain high standards of presentation and customer service What We Offer: Competitive base pay High commission % and performance-based bonuses. Strong earning potential for consistent target hitters If you’re confident, organised, and motivated by sales and commission, this role is for you.

We are looking for an experienced and motivated Restaurant Manager to join our team. The ideal candidate must be able to work well under pressure, lead a small team of 10 staff members, and ensure the smooth day-to-day running of the restaurant. Main Responsibilities Managing daily restaurant operations Leading and supervising staff Organising shifts and staff schedules Handling customer service and resolving complaints Opening and closing the restaurant Maintaining cleanliness and hygiene standards Managing stock and cash handling Training and motivating team members Requirements Previous restaurant or hospitality management experience preferred Strong leadership and communication skills Ability to multitask in a fast-paced environment Reliable, organised, and professional attitude Excellent customer service skills Ability to remain calm under pressure What We Offer Competitive salary Friendly working environment Career growth opportunities Supportive team

Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, hourly paid, within an average of 25/30 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!

Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

What You’ll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Use your personable skills to respond to different situations and different customer requirements., • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Demonstrate a desire to go further in your career and learn new skills., • All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

We are seeking a skilled Electrician to join our team, providing electrical services within residential and commercial settings. The ideal candidate will be responsible for installing, maintaining, and repairing electrical systems, ensuring safety and compliance with industry standards. This role offers an opportunity to work on a variety of projects, from routine maintenance to complex installations, with a focus on delivering excellent customer service. A valid driving licence and strong communication skills are essential for this position. Responsibilities • Installing, maintaining, and repairing electrical wiring, fixtures, and appliances in domestic properties, • Conducting safety inspections and troubleshooting electrical faults efficiently, • Upgrading existing electrical systems to meet current regulations and client requirements, • Providing professional advice and excellent customer service during site visits, • Ensuring all work complies with health and safety regulations and industry standards, • Managing schedules effectively to meet project deadlines and client expectations Experience • Knowledge of electrical maintenance, installation & testing and inspection, • Strong communication skills to liaise effectively with clients and team members, • Valid driving licence is required for travel between sites, • Experience with customer service is advantageous to ensure client satisfaction This position offers the chance to develop your skills within a supportive environment while delivering essential electrical services to our valued clients.

Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in Holland Park. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road which opened last Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 20-30 hours / week, • Location: 78 Holland Park Avenue, W11 3RB Pay £11 - 12.80 / hour based on experience and availability plus Tips

Real hours. Real food. AM & PM shifts but never finish past 11pm. Location Fitzrovia - 2 min walk from Goodge Street, 4 min walk from Warren Street. 5 min walk from Euston Square. WHAT WE CAN OFFER • £13.50 / hour once passed training tests (1-4 weeks dependant on how fast you learn) £13.00 / hour before, • Guaranteed weekly hours — no zero-hours nonsense., • Free meals on shift — actual good healthy food, • Clear progression — Supervisor / Assistant Manager within reach if you want it., • Central London location — Warren Street/Goodge Street / Euston, • Part time and Full time WHAT THIS ISN'T • Not a late-night job. Latest finish is 11pm, most nights earlier., • AM shifts also, • Not a zero-hours gig. Your weekly hours are locked in., • Not a dead end. Real promotion route, signed off by the Store Manager. We are a premium health food brand in Central London. We're hiring people who want a proper hospitality job as part of a happy team — without the chaos, the midnight finishes, or the unpredictable rotas. We are busy Monday to Thursday then things for the rest of the week are more chill. This is a busy place where time flys. If you're looking for consistent shifts, a clear finish time, and a path that actually leads somewhere — read on. Team Member Plus Already have hospitality experience? This is the step up, we have a Aces in places strategy to bring out your best skills — running the protein section, owning the finish, and being the person who knows the menu inside out, being the customer service ace to bossing delivery drivers about. What you'll actually be doing We work a counter service (think subway style), we greet customers build their health box and move onto the next with a smile. Then comes the evening shift where the business really wakes up, if you want quiet and relaxed this is not it, we thrive on the busy but fun environment. We do a lot of delivery's on Deliveroo uber etc, we have a special section for that where you can demonstrate your skills from pure speed and energy to attention to detail checking bags, tickets etc. We aim to bring out the best of your skills. Your tasks are build up from Run the protein section — Presentation on every plate. Serve the salads - Portion the right weight of salad and present well Own the finish — dressings, garnishes, the final check before it goes out. Pack deliveries properly — Uber Eats and Deliveroo orders that actually look good when they arrive. Know the menu — recommend sides, explain what things are, handle the questions. Production - of grab and go items and salads Juice and smoothie station - Mix up some healthy drinks Help new starters — show people the ropes the way you were shown them. Ideally this is you • You've done hospitality before — you know the pace, you know a busy rush., • You take pride in your work — a messy dish makes you wince, not shrug., • You're solid with customers — friendly, clear and confident, • You show up for your teammates — on time, ready, consistent., • If you want to grow — this isn't the end of the road, it's the next step. Who it's not for • Anyone expecting to stand around and not do much, • Anyone not really wanting to integrate into a team but just do their own thing WHAT WE CAN OFFER • £13.50 / hour once passed training tests (1-4 weeks dependant on how fast you learn) £13.00 / hour before, • Guaranteed weekly hours — no zero-hours nonsense., • Free meals on shift — actual good healthy food, • Clear progression — Supervisor / Assistant Manager within reach if you want it., • Central London location — Warren Street/Goodge Street / Euston, • Part time and Full time WHAT THIS ISN'T • Not a late-night job. Latest finish is 11pm, most nights earlier., • AM shifts also, • Not a zero-hours gig. Your weekly hours are locked in., • Not a dead end. Real promotion route, signed off by the Store Manager. How things move from here. In store interview-> Trial shift-> Start

FOH STAFF Arepa & Co is the leading Venezuelan Restaurant brand in London and we are currently looking for FOH waiting staff for our restaurant in Elephant and Castle (SE17) . The ideal candidate will be an experienced waiter or waitress with a passion for customer service and proven experience. The Job and Requirements • The job is the usual. Welcome customers, take orders, run food to tables and help to maintain the restaurant clean, tidy and always ready for service and if you don’t already know, we will also train you up as Barista and Bartender if you are up for it., • Offering a great service to our guests is very important to us and we want friendly and enthusiastic people in our team. You must be confident, outgoing and able to engage in conversation with customer and smile. Good communication skills are fundamental., • We are looking for people with experience that can hit the ground running. Your Profile: To fit nicely with our team you need to be someone who is: • Naturally responsible and committed to do a good job (even when people aren’t looking), • Reliable (showing up to work when expected and doing a good job), • Team player and willing to help when needed, • Positive, open to learn and has a proactive ‘can-do’ attitude What You Get If You Join Us -Finish work usually before 11:30 pm (if you work evenings) -Two days off per week normally together, (sometimes up to three!) -Extra day of holiday paid on your birthday -Variable incentive bonus on top of service charge -Free meals for you when you are working -Free meals for you and friends and family once a quarter -25% discount across our restaurant at any time -50% discount when you are on shift -Extensive training in several areas (ie. barista, cocktail making, leadership, personal development) -Progression opportunities to Supervisor and Management Positions (we normally recruit internally for these positions) If you think you are what we are looking for, get in touch by sending your CV. Arepa & Co is an equal opportunity employer. We are also proud to be inclusive and diverse. We welcome people from all walks of life and respect and celebrate everyone’s individuality. Job Type: Part-time Benefits: • Casual dress, • Company pension, • Discounted or free food, • Employee discount, • Employee mentoring programme Experience: • waiter: 1 year (preferred) Language: • Spanish (nice-to-have but not a requirement for the job) (preferred) Work authorisation: • United Kingdom (required) Work Location: In person

BenAstro Group is seeking a dedicated and organized professional to join our team in Hayes as a Receptionist / Administrator. This dual-role position is crucial for ensuring the smooth operation of our office by providing exceptional front-of-house service and comprehensive administrative support. Key Responsibilities: • Warmly greet and welcome visitors, ensuring a positive first impression., • Manage incoming calls, directing them appropriately and taking messages accurately., • Handle incoming and outgoing mail, deliveries, and couriers., • Maintain a tidy and professional reception area., • Provide general administrative support, including data entry, filing, and record keeping., • Assist with scheduling appointments and managing calendars., • Order and manage office supplies, ensuring adequate stock levels., • Support various departments with ad-hoc administrative tasks as required. We are looking for someone who possesses: • Proven experience in a similar reception or administrative role., • Excellent communication and interpersonal skills., • Strong organizational abilities and attention to detail., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • A proactive attitude and the ability to manage multiple tasks efficiently., • Professional demeanor and a strong commitment to customer service.

Job Vacancy: Till Staff (Full-Time) Location: Whole Foods Centre, Leyton Hours: Full-time Morning Shift – 6 days per week Salary: TBC The Role We are looking for a friendly, energetic, and reliable individual to join our front-end team. As the face of our store, you will be responsible for providing a fast and efficient checkout experience while ensuring every customer leaves with a smile. Previous Experience Required • Retail/Service Background: At least 6–12 months of experience in a fast-paced retail or hospitality environment., • Till Operation: Proven experience handling cash and card transactions accurately using an Epos system., • Customer Interaction: A track record of dealing with customer enquiries and resolving complaints professionally., • Legal Compliance: Prior experience or training in "Challenge 25" or similar age-restricted sales protocols is highly desirable. Key Responsibilities • Checkout Operations: Efficiently scanning items and processing payments accurately., • Customer Service: Greeting shoppers, answering enquiries, and assisting with packing when needed., • Product Knowledge: Assisting with price checks and promoting in-store loyalty schemes., • Maintain Standards: Keeping the front and back of tills area clean and ensuring bags/supplies are replenished. Ensuring low-stock items are reported to supervisor., • Compliance: Strictly following legal guidelines for the sale of age-restricted goods. What We’re Looking For • A positive "can-do" attitude and a passion for helping people., • The ability to work well under pressure during busy peak periods., • Strong communication skills and basic numeracy., • Flexibility to work a variety of shifts.

Harris and Zei / Stanley Ley is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: • Customer Experience:, • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. • Sales and Business Development:, • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. • Operations Management:, • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Ensure that all customer orders are processed accurately and delivered within agreed timelines. • Team Leadership:, • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Set and monitor performance metrics for the team, providing feedback and support as needed. • Visual Merchandising:, • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Coordinate special promotions or events to drive foot traffic and increase sales. • Financial Management:, • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: • Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services., • Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service., • Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience., • Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations., • Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment., • Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings., • Problem-Solving: Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Location: The Greyhound Kew, Kew, London Start Date: 01/06/2026 Salary: Competitive, based on experience About Us The Greyhound Kew is a beloved local pub that, a year into its exciting new chapter, has firmly re-established itself in the heart of the community. Blending traditional charm with fresh, modern energy, we are proud of what we have built so far and are focused on continuing to grow. We are looking for a passionate, hands-on Assistant Manager to join our established team at this exciting milestone and help lead the venue into its next phase of success. The Role As the Assistant Manager of The Greyhound Kew, you’ll work closely with the management team and ownership to keep the pub growing and running seamlessly. You’ll be a key presence on the floor, motivating the team, running busy shifts, and ensuring every guest leaves happy. This is a brilliant opportunity for a dedicated hospitality professional looking to take ownership of daily operations, develop their leadership skills, and maintain a venue that is a true hub for the local community. Key Responsibilities • Run day-to-day shifts with high energy, taking full responsibility for the pub in the manager's absence., • Help recruit, train, and mentor a dynamic, welcoming front-of-house and bar team., • Maintain exceptionally high standards of customer service, cleanliness, and health and safety compliance., • Assist with back-of-house administration, including stock control, ordering, and line cleaning., • Support the planning and execution of events, match-day promotions, and social media initiatives., • Lead by example on the floor, bringing positivity and professionalism to every service. Requirements • Previous supervisory or assistant management experience in a busy pub, bar, or restaurant environment., • A natural motivator with strong communication skills and a hands-on approach to leadership., • Confident running busy floor and bar services under pressure., • Must be local to Kew or the surrounding areas for easy travel., • Excellent organizational skills and a keen eye for detail., • Holding a Personal Licence is highly desirable (or a willingness to obtain one quickly). Why Join Us? • Be a key part of an established pub hitting its stride and looking toward future growth., • Great opportunity to develop your career with room for future growth into a General Manager role., • Work alongside supportive, enthusiastic ownership., • Competitive pay and a rewarding, collaborative work environment.

Bar Staff / Supervisor – Full-time & Part-time (Live-in option available) 📍 Location: Croydon / Colliers Wood / South London About Us: We are a chain of Irish-owned pubs in South London, known for our lively atmosphere, great drinks, live music, and satellite sports. We are looking for enthusiastic individuals to join our team and provide an excellent experience for our customers. Job Description: We’re looking for friendly, approachable, and energetic individuals with a passion for hospitality. Your role will involve engaging with customers, ensuring smooth bar operations, and contributing to the welcoming environment of our pubs. Responsibilities: Serve drinks and snacks with excellent customer service Collect, clean, and put away glasses Maintain cleanliness of the bar area Restock bar supplies and assist with cellar duties Handle payments and cash transactions Supervise floor area (for supervisor roles) What We’re Looking For: ✔️ Preferable: Previous bar/restaurant experience ✔️ Strong communication and interpersonal skills ✔️ Friendly, engaging personality ✔️ Positive attitude and ability to work under pressure ✔️ Good organisational and observational skills ✔️Available to work Evenings & Weekends ✔️ Must live in or be able to commute to South London/Croydon (some shifts finish after midnight) Please do not apply if you are unable to commute or live in the area. What We Offer: Salary starting wage: £12.71 + depending on experience Yearly bonus Tips Live-in option available Career progression opportunities If you think you’re the right fit for this role, apply now!

Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences., 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences., 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas., 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh., 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments., 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience., 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: • Strong communication and interpersonal skills, • Knowledge of coffee and brewing techniques, • Ability to work in a fast-paced environment, • Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers. If you think this is the right job for you send us over your CV.

Professional and customer-focused waitress with extensive experience in fast-paced dining environments. Skilled in providing high-quality service, handling high guest volumes, and ensuring a positive dining experience from greeting to farewell. Key Responsibilities: • Greeted guests warmly and provided attentive, friendly service, • Took accurate food and beverage orders and relayed them to kitchen staff, • Served meals and drinks promptly while maintaining presentation standards, • Managed multiple tables efficiently during busy service periods, • Handled cash, credit, and POS transactions accurately, • Resolved customer concerns professionally to ensure satisfaction, • Maintained cleanliness and organization of dining areas, • Followed food safety, hygiene, and workplace policies Skills & Strengths: • Excellent customer service and communication, • Strong multitasking and time-management abilities, • Ability to work well under pressure, • Team player with a positive attitude, • Knowledge of menu items, specials, and upselling techniques

Icon Offices provides Office Rental and Business Support Solutions to startups and small businesses worldwide. We are seeking an experienced and energetic individual to join our team at our Chadwell Heath branch. Responsibilities • Manage daily administrative tasks to ensure the smooth operation of the business., • Handle incoming and outgoing calls with clients and prospective customers., • Provide organisational support and reporting assistance to the management team., • Process, sort, forward, and file mail and other important documents., • Conduct visits to other company-owned business centres in locations across London and Essex. Travel expenses between offices will be reimbursed. Requirements • A minimum of 2 years of experience in administrative and customer service roles., • Possess an excellent telephone manner., • Fluent in English with strong written and verbal communication skills., • Must be a driver with access to your own vehicle for occasional short visits to the company's Hainault office. Travel expenses between offices will be reimbursed., • Proficient in Microsoft Office applications, including Excel and Word.

Transport Operations Manager Company: Vahora Logistics Ltd Location: London Salary: £30,000 to £35,000 per annum Job Type: Full-time, Permanent Working Hours: 37.5 hours per week About Vahora Logistics Ltd Vahora Logistics Ltd is a London-based transport and logistics company specialising in residential removals, furniture transportation, delivery coordination, property clearance logistics, and non-hazardous collection services across London and surrounding areas. The company works with private customers, estate-related organisations, and partner businesses to provide reliable transport, relocation, and logistics support services. As part of ongoing operational growth and increasing transport coordination requirements, the company is seeking a Transport Operations Manager to oversee and support daily logistics operations. Role Overview The Transport Operations Manager will be responsible for overseeing the company’s day-to-day transport, removals, and logistics operations. The role involves operational planning, route coordination, customer and subcontractor management, vehicle scheduling, and ensuring the efficient delivery of transport and clearance services. The successful candidate will play a key role in maintaining operational continuity, coordinating drivers and subcontractors, managing logistics schedules, and supporting the company’s continued expansion. Due to the practical operational nature of the business, the role may also involve occasional hands-on support for transport and delivery activities where operationally required. Key Responsibilities • Coordinate and oversee daily transport, removals, delivery, and non-hazardous clearance operations, • Plan and manage collection, relocation, and delivery schedules efficiently, • Organise vehicle allocation, route planning, and transport workflow, • Liaise with customers, estate agencies, contractors, and partner organisations regarding logistics requirements, • Manage customer bookings, quotations, and operational scheduling, • Supervise drivers, subcontractors, and operational assignments, • Monitor operational performance and ensure efficient service delivery, • Maintain transport schedules, operational records, customer documentation, and logistics reports, • Coordinate property clearance and non-hazardous collection logistics where required, • Monitor vehicle usage, maintenance schedules, and operational efficiency, • Undertake driving duties on occasion to support operational continuity, urgent service requirements, or business demands Candidate Requirements • Minimum 12 months’ experience in transport, logistics, removals, delivery coordination, operational support, or related logistics environments, • Experience coordinating transport schedules, logistics activities, customer bookings, or operational workflow preferred, • Strong organisational, communication, and customer service skills, • Ability to manage multiple operational assignments efficiently, • Good understanding of transport operations and logistics coordination, • Experience working with drivers, subcontractors, or operational teams advantageous, • Ability to support practical transport operations alongside management responsibilities where required, • Full UK driving licence preferred What We Offer • Permanent full-time role within a growing transport and logistics business, • Opportunity to develop operational management responsibilities, • Dynamic and varied logistics working environment, • Career progression opportunities as the business expands, • Involvement in transport coordination, customer logistics management, and operational planning Application Process Applicants should submit their CV along with a brief summary of their relevant transport, logistics, removals, or operational experience.

We’re looking for a confident and energetic Bartender / Barista to join our growing team at Break The Fast London. With a strong brunch focus and expanding evening service, this role is perfect for someone who can deliver exceptional coffee by day and great drinks by night. Salary: £30,000 – £36,000 per year (depending on experience) Hours: Full-time (including weekends) What you’ll be doing Preparing high-quality coffee (espresso-based drinks) with consistency Creating latte art (heart/tulip minimum standard) Serving cocktails, soft drinks, and brunch beverages Delivering excellent customer service and creating a great atmosphere Managing bar setup, stock, and cleanliness Supporting opening and closing procedures What we’re looking for Previous experience as a Bartender/Barista Strong coffee skills (dialling in espresso, milk texturing, latte art) Confident working in a fast-paced environment Great communication and customer service skills Positive attitude and team player Flexible to work weekends What we offer Competitive salary (£30k–£36k) Free staff meals Opportunity to grow with an expanding brand A fun, supportive team environment

We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our South Kensington branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £12.71 x hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: Full-time (35/40), Permanent Salary: £12.71 per hour + Service charge + Extra tips

Location: On-site – Local Independent Retailer with Restaurant & Bar Shifts: Friday, Saturday, Sunday & Monday Evenings Hours: 16:00 – 22:00 24 Hours About Us We are a busy, friendly independent venue with a strong focus on quality drinks, great service, and a welcoming atmosphere. As a proud local business, we value team spirit, initiative, and creating a fantastic experience for every customer. The Role We’re looking for a hands-on Evening Cocktail Bar Tender to run bar operations across four key service evenings. This is an active, front-of-house role where you’ll lead from the bar — making drinks, managing service flow, and supporting the restaurant team to ensure smooth operations throughout the shift. You’ll also play an important part in driving sales by using your initiative to upsell, promote specials, and maximise revenue opportunities. Key Responsibilities Managing the bar during evening service Preparing and serving all bar drinks (cocktails, beers, wines, spirits, soft drinks) Delivering excellent customer service and guest engagement Supporting the restaurant team during busy periods Using initiative to grow bar sales and promote offers/specials Stock control and restocking the bar Maintaining cleanliness and organisation of the bar area Ensuring licensing and health & safety standards are followed Cash handling and end-of-night reconciliation (if required) What We’re Looking For :- Previous bar management or supervisory experience Strong cocktail and drinks knowledge A proactive approach to driving sales Confident working in a fast-paced environment Hands-on, team-player attitude Excellent communication and customer service skills Reliable and available Friday through Monday evenings What We Offer Friendly independent work environment Supportive team culture Staff perks/discounts

Job Description: Position Type: Two-Person Crew (Driver & Porter or Two Drivers) - Must Have Your Own Crew Member When Applying Applications must be submitted as a team of two individuals—either one driver + one porter or two qualified drivers. About Us We pride ourselves on delivering excellent customer satisfaction. What You’ll Do (As a Crew) Deliver heavy appliances such as washing machines, fridge-freezers, and other electrical appliances. Unpack and inspect items and take photos upon delivery. Install appliances (“Wet Connections”) – full training provided. We Will Provide (per Crew) Mercedes Luton van Hand-held terminal Fuel card Uniform and other daily essentials Insurance cover for the driver (see requirements below) All items must be returned to the depot at the end of each day. Daily Duties Inspect your vehicle using our Samsara app Load your vehicle safely Transport appliances to customers’ properties Uninstall existing products when required Install new appliances in accordance with industry regulations Bonuses & Additional Earnings Daily 5★ Performance Bonus: £27.50 per day after completing 30 routes (up to £660 extra per month) Tips Who Can Apply UK residents with the right to work Teams of two: one driver + one porter, or two drivers Applicants must apply together and will be assessed as a unit What You Will Need (per Role) Both Crew Members: Great customer-service skills Desire to go the extra mile and strong resilience Driver: Valid UK driving licence (clean for at least 1 year) No more than 6 penalty points and no drink/drug driving convictions Aged 21 or over Porter (if not a second driver): Physically able to lift very heavy products up/down stairs Aged 18 or over Future Development Successful crews will be progressed toward becoming fully qualified electrical appliance installers, with both in-class and on-the-road training. Training Paid training for both crew members (6 days total; paid on completion of all days). Pay Schedule Weekly pay on Fridays Two weeks in advance initially, then weekly thereafter Summary As a cohesive two-person crew, you’ll be jointly responsible for transporting, unloading, and installing electrical appliances while delivering exceptional customer service. Your combined skills will ensure timely deliveries, safe handling of heavy products, smooth installation preparation, and a top-tier customer experience. Join us to provide quality service and advance together toward roles as electrical appliance installers and supervisory positions. Job Types: Full-time, Part-time, Permanent Starting Pay: Mondays: £13.00 ph Tuesday–Friday: £12.50 ph Weekends: £13.50 ph Expected Hours: 32–72 per week Benefits: On-site parking Progression to preferred supplier rates (£17–£19 ph) Further progression into driver supervisor roles Schedule: Monday to Friday Weekend availability (at least 2 weekends per month, or one day each weekend) Application Questions Are you applying as a team of two? If so, will you be one driver + one porter or two drivers? Please provide your co-applicant’s name and role. This job involves very heavy lifting—do both of you deem yourselves physically able? Driver applicants: Do you hold a valid UK driving licence (clean for ≥1 year, ≤6 points, no drink/drug convictions, aged ≥21)? This role is a subcontractor position; you’ll handle your own taxes. Are you comfortable proceeding on that basis? Are you willing to work at least two weekends per month (or one day of each weekend)? Can you both commit to delivering a 5★ customer experience, regardless of circumstances? Job Types: Full-time, Part-time, Permanent Benefits: On-site parking Application question(s): This job involves very heavy lifting, do you deem yourself physically able? This role is a subcontractor role with pretty much guaranteed work, but you will be responsible for paying your own taxes. Are you ok to proceed on this basis? We want candidates that are willing to work on weekends too. At least 2 weekends per month, or 1 day of each weekend per month. Are you willing to work on weekends? Customer service is everything to us, so we only want the best candidates that are willing to go the extra mile to provide an exceptional customer experience. Are you able to deliver a 5* service to all of our customers, regardless of how difficult a situation can become? Are you a minimum of 23 years old with a clean UK drivers license for a minimum of 1 year, with no previous drink or drug convictions, and no more than 6 points? Are you applying as a team of two? If so, will you be one driver + one porter or two drivers? Please provide your co-applicant’s name and role? Work Location: In person Reference ID: DRIBASPB

Location: Canary Wharf, London Company: London Tenant Properties About Us London Tenant Properties is an established and growing property management company with over 13 years of experience managing rental accommodation across London. We currently manage a portfolio of over 100 properties, specialising in both long-term tenancies and short-term accommodation. We pride ourselves on maintaining high property standards, delivering excellent tenant and guest experiences, and operating a responsive, hands-on management service across our portfolio. Role Overview We are seeking a proactive, highly organised, and hands-on Property Manager to oversee the day-to-day operations of our London property portfolio. This is a varied role combining property management, tenant relations, maintenance coordination, contractor management, and Airbnb operations. The successful candidate will play a key role in ensuring properties are maintained to a high standard while delivering excellent service to both tenants and guests. Key Responsibilities Property & Tenant Management • Manage day-to-day tenant issues and maintenance requests, • Log, monitor, and track maintenance issues using Fixflo and Arthur, • Coordinate repairs and maintenance works with contractors and builders, • Ensure maintenance issues are resolved efficiently and to a high standard, • Conduct regular property inspections and report property conditions, • Arrange and provide access to contractors, utility providers, and third parties, • Manage key handling and contractor key collections via KeyNest locations, • Ensure properties remain compliant with company standards and local regulations Airbnb & Guest Operations • Manage Airbnb bookings, guest communication, and calendar coordination, • Coordinate guest check-ins and check-outs, • Respond promptly and professionally to guest enquiries and issues, • Coordinate cleaners to ensure properties are guest-ready at all times, • Oversee Airbnb listings and ensure information remains accurate and up to date, • Monitor occupancy and booking performance General Operations • Liaise daily with tenants, guests, cleaners, contractors, and suppliers, • Maintain accurate operational and maintenance records, • Assist in improving systems and operational processes, • Support the wider management team with general property operations Requirements • Previous experience in property management, lettings, hospitality, or Airbnb management preferred, • Strong organisational and multitasking skills, • Excellent communication and customer service abilities, • Ability to work independently and handle pressure effectively, • Strong problem-solving mindset with good attention to detail, • Experience using platforms such as Fixflo, Arthur, Airbnb, or similar systems is advantageous, • Comfortable coordinating contractors and handling property access logistics, • Flexible availability, including occasional evenings and weekends when required What We Offer • Competitive base salary dependent on experience, • Accommodation provided in Canary Wharf, • Opportunity to grow within a fast-growing company, • Dynamic and varied role with real responsibility, • Supportive and collaborative team environment, • Exposure to London’s fast-paced property market How to Apply Please submit your CV along with a brief cover letter outlining your relevant experience and why you would be a strong fit for the role.

Experienced Bartender (Full-Time) 📍 Dirty Habits Bar – Tooting Broadway Market Job Type Full-time Shifts Flexible shifts including evenings and weekends About the role Dirty Habits Bar is looking for an experienced bartender to join our team. We are looking for someone confident, fast, friendly, and comfortable working in a busy bar environment. You will be responsible for preparing and serving drinks, providing excellent customer service, and helping create a great atmosphere during busy service periods. Key responsibilities Preparing and serving cocktails, spirits, beer, wine, and soft drinks Delivering excellent customer service Handling busy service periods efficiently Maintaining cleanliness and organisation behind the bar Managing stock levels and keeping the bar fully stocked during service Working closely with the front of house team Ensuring guests have a great experience throughout the night What we’re looking for Previous bartending experience is essential Cocktail experience preferred Friendly, confident, and professional attitude Able to work well under pressure in a fast-paced environment Strong communication and customer service skills Reliable and punctual Flexible availability including weekends Location 📍 Dirty Habits Bar – Tooting Broadway Market, London

Join the Family at La Mia Mamma. Our locations: Battersea (SW11 1NP), Chelsea (SW10 9HY and SW3 5EL) Are you passionate about authentic Italian food, culture, and heartfelt hospitality? La Mia Mamma is a celebration of true Italian cuisine and warm, genuine service. Our restaurant brings the flavours, traditions, and soul of Italy right to the heart of London. We are currently looking for Waiters and Waitresses to join our team at La Mia Mamma - Battersea.. If you love making guests feel at home, sharing Italian food stories, and working in a lively, family-style environment, we’d love to meet you. What We’re Looking For • Friendly, energetic, and people-oriented personality, • Previous experience in hospitality, • Fluency in Italian (English required for service), • Excellent customer service skills and a proactive attitude, • Right to work in the UK is essential Your Role Will Include: • Welcoming guests with true Italian warmth and hospitality, • Setting up and maintaining tables with attention to detail, • Explaining our Italian menu and regional dishes with passion, • Taking accurate orders and managing dietary requirements, • Serving food and drinks efficiently and professionally, • Handling payments and closing tables with a smile What We Offer: • Competitive hourly pay up to £14 (including tronc) plus tips, • A fun, supportive, and genuinely Italian working environment, • Opportunities to grow within a well-established hospitality group, • The chance to be part of a close-knit team that truly feels like family

Catering and Events Driver Overview We are seeking a dedicated and skilled Catering and Events Driver to join our team. The ideal candidate will be responsible for providing high-quality driving and catering services for various events, ensuring that all food and beverage needs are met with professionalism and attention to detail. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Duties Operate van in a safe and responsible manner, adhering to all traffic regulations and company policies. Conduct pre-trip inspections of vehicles to ensure they are in good working order. Load and unload goods, ensuring proper handling and securing of items during transit. Communicate effectively with warehouse staff to coordinate deliveries and pickups. Maintain accurate records of deliveries, including mileage, fuel usage, and any incidents that occur during transport. Ensure compliance with all health and safety regulations while on the road and at loading/unloading sites. Provide excellent customer service during deliveries, representing the company professionally at all times. Support the catering team to prepare and present a variety of dishes according to client specifications and dietary requirements. Coordinate with event planners to understand catering needs and ensure timely delivery of services. Manage food inventory, including ordering supplies and maintaining stock levels. Operate delivery vehicles, including flatbed and van drivers, ensuring safe transport of food items to event locations. Maintain cleanliness and organisation of the kitchen and storage areas, adhering to health and safety regulations. Communicate effectively with clients, staff, and suppliers to ensure seamless service delivery. Assist in setting up and breaking down catering stations at events, providing excellent customer service throughout the process. Experience Previous experience in catering or a related field is preferred. Mechanical knowledge is advantageous for operating kitchen equipment efficiently. Experience as a delivery driver or in warehouse operations would be beneficial. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, are essential for interacting with stakeholders and team members effectively. Valid commercial driving licence with appropriate endorsements for the type of vehicle being operated. Proven experience as a driver or in a similar role, particularly with flatbed or delivery driving. Strong mechanical knowledge to perform basic maintenance on vehicles as needed. Experience working in a warehouse environment is advantageous. A commitment to safety and attention to detail when handling goods during transport. Flexibility to work varied hours as required by the logistics operation. If you are passionate about driving, logistics, food service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Caterer.

Were looking for someone with previous experience in admin or property management We are a busy team in central London with plans to expand across central London and need a hard working reliable person for this role. Please apply asap as this position will go fast. We are a very busy estate agency with many clients and want to maintain better customer service through our work and achievements

Now Hiring: Letting Negotiator at Life Stay Done with the 9-5 slog, customer service scripts, or restaurant shifts? Life Stay, a top property management crew, is hunting for a Letting Negotiator to join our hustle-hard team! We need fighters—people who don’t take “no” for an answer, chase the cash, and live for the thrill of closing deals. You don’t need perfect English or fancy experience—just guts, grit, and a hunger to win. Our top earners prove it: persistence pays, and we’ve got the cash to show for it! What We Offer: Position: Letting Negotiator Salary: £1,000–£4,000/month (the more deals you smash, the fatter your paycheck) Perks: Flexible hours, a crew that’s got your back, monthly bonuses, and a company car for the heavy hitters Role Snapshot: Get in front of tenants and figure out what they want Show properties like you own the place Push, negotiate, and lock in deals—no backing down Keep clients and tenants coming back for more Speak English well enough to get by (if you’ve got sales or lettings chops, even better—but not required) Who We Want: Relentless go-getters who thrive on “yes” People who connect fast and don’t quit Money-hungry hustlers with a nose for sales Anyone sick of dead-end 9-5s, call centers, or waiting tables Attitude over polish—bring the drive, we’ll show you the ropes Why This Beats the Grind: Work when you want, not when you’re told Join a team that rewards results, not clock-watching Turn your hustle into a career with big payoffs Ditch the apron, headset, or timecard. Join Life Stay and stack cash in London’s property game. Your breakout starts here—grab it!

We’re looking for an experienced pest control & proofing engineer with excellent reinstatement knowledge to join our team Pest control and proofing BPCA/RSPH LV 2 certificate in pest management Heat treatment and mouse proofing experience Self-employed contractor status Min. of 40 hours availability required per week Benefits £40.38 to £68 per hour on-site (shift dependent) Branded vehicle and uniform Congestion Charge and ULEZ paid Parts/materials purchasing via our supplier network Opportunity to progress to senior field-based roles About us We’ve been one of London’s largest property maintenance companies for more than 15-years. We have ambitious growth plans, and contracting the best tradespeople is key to our future success. We book thousands of jobs for residential property owners every month. We also work with several well-known commercial clients, mainly in the hospitality sector. We specialise in reactive, hourly rate work and follow-up, remedial work. We do this 24/7, 365 days a year. The role Our team provide a full range of pest control services to residential and commercial property owners. We aim to complete all aspects of a job from investigation to proofing, in a humane and environmentally conscious way. As an Aspect engineer, you’ll source your own parts and materials, carry out pest removal and pest proofing, and quote for any further reinstatement work required. An effective pest proofing solution often requires further works from multiple tradespeople. Our pest control engineers will advise how to stop pest problems from recurring and utilise Aspect engineers from different trades to ensure all pest related damage is repaired and pest proofing is long-lasting. Typical issues may include damage to live wires, drain pipes, plumbing and heating pipes, and roofing. You’ll be provided with confirmed bookings that relate to your specific expertise, on a constant basis. You’ll earn for your time on-site, plus time for parts/materials collection. Typical bookings include: Rodent removal, treatment, and proofing Avian removal, treatment, and proofing Pest proofing advice and consultation Clear communication with customers is essential. You’ll be expected to provide reassurance by explaining the work you’ll do for them and sharing your knowledge. You’ll also be confident quoting for remedial work. Our bespoke software enables tradespeople to take responsibility for managing their own work rather than always relying on office-based support. You’ll be supported by office-based operational and technical field-based managers. They’ll provide advice and assistance and can arrange additional resource on jobs that escalate in size and complexity. We try to provide engineers with bookings in the same geographic area. However, you’ll be prepared to travel anywhere in and around the M25 but, due to our company expansion we will keep you as close to home as possible. You’ll be required to be on call for cyclical evening and weekend coverage. About you You’ll have at least 5 years of experience in pest control, with 1 year of both heat treatment and mouse proofing experience. Good technical knowledge of a wide range of relevant parts and materials is also required. You will hold a RSPH Level 2 Certificate in Pest Management and you’ll have experience of working in both domestic and commercial properties. You will be confident at using your knowledge and experience to recommend best practice remedial work. You’ll have excellent communication skills and experience in providing detailed scope of works and fixed price quotes. You’re prepared to go the extra mile to help a customer. You take pride in always delivering high quality work and excellent customer service. You’ll have your own hand tools; we’ll supply specialist equipment. You’ll also have a valid UK driving licence and you’ll be available to work for at least 40-hours per week. Job Type: Full-time Pay: £40.38-£68.00 per hour Expected hours: No less than 40 per week Experience: Pest Control: 2 years (preferred) Licence/Certification: Manual Drivers Licence (required) Work Location: On the road Reference ID: INDHP Job Type: Full-time Benefits: Company car Work Location: On the road

Join us as we continue to expand across London. We are part of a chain of 6 high-end Central London Dry Cleaning Stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. We are currently looking to hire Laundry/Store Assistants Experience in the industry is NOT REQUIRED We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team What we look for: • Driven, committed and target-orientated individuals, • Good organisational skills, • Team Players, • Thorough desire for quality and detail Job Roles: Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations Why join us? • Join a special, diverse and enjoyable company culture • Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc Who are we? • Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street., • We look forward to welcoming you

We’re Hiring at 93 Degrees Coffee – Join Our Team and Help Shape the Future of a Local Favourite About Us: 93 Degrees Coffee is a well-loved, premium coffee shop rooted in Italian and French café culture. Since 2019, we’ve been serving Illy coffee, homemade lasagna, fresh Italian paninis, soups, and whole food meals – all crafted with care and served with warmth. As we head into an exciting new chapter, we’re refreshing our brand and operations – and we’re looking for exceptional talent to join us. Who We’re Looking For: We’re hiring for two levels of roles, both essential to delivering our 5-star service: Open to Full & Part time 1. Cooks & Baristas You’ll: • Prepare high-quality breakfasts, pastas, paninis, and light homemade meals., • Brew exceptional Illy coffee with consistency and precision., • Provide warm, efficient, and reliable customer service., • Maintain a clean, fast-paced kitchen and front-of-house environment., • Use our POS system and follow opening/closing procedures. 2. Senior Staff – Baristas with Leadership Drive You’ll do all of the above plus: • Take ownership of inventory, ordering, and “just-in-time” stock management., • Help refine our food and drink offering as part of our brand refresh., • Adapt to new food trends and improve our menu quality and efficiency., • Drive business growth by supporting our management with day-to-day operations., • Motivate and guide junior staff with a customer-first approach. Why Join Us? ✅ Competitive Pay (Based on Experience) 🎯 Bonus Potential & Wage Increases Linked to Business Growth 💼 Autonomy & Responsibility in a Family-Run Business 🕰️ Flexible Scheduling (Ideal for Long-Term Team Members) 🌱 Be Part of Our Refresh and Growth Strategy in 2025 What We Expect: • Strong barista skills (non-negotiable), • Efficient under pressure and fast-paced environments, • Excellent customer service and communication skills, • Reliable, organised, and a team player, • Passionate about food, coffee, and continuous improvement Sound like you?

About Kroovel Kroovel is a leading UK luxury transport provider delivering premium limo hire, chauffeur services, sports car rental, airport transfers nationwide. We work with private clients, events, corporate travellers, and VIP customers who expect exceptional service and attention to detail. As we continue to grow, we’re looking for a confident, results-driven Sales Advisor to help customers plan and book limousines and sports cars. The Role 1. You will be the first point of contact for new enquiries, helping customers choose the right vehicle service for weddings, proms, corporate events, airport transfers, and special occasions., 2. This is a consultative sales role focused on delivering premium experiences, not hard selling., 3. Responsibilities, 4. Respond to inbound calls, emails and website enquiries, 5. Convert leads into confirmed bookings, 6. Recommend suitable limo, chauffeur, sports car, yacht or aircraft options, 7. Prepare quotes and manage bookings in CRM, 8. Upsell premium packages and add-on services, 9. Maintain excellent customer relationships, 10. Coordinate with operations and fleet teams Requirements 1. Previous sales or customer service experience, 2. Confident communicator with strong closing skills, 3. Professional, polished and customer-focused, 4. Organised and target driven, 5. Comfortable using CRM and booking systems, 6. Interest in luxury travel or automotive industry preferred What We Offer 1. Competitive salary + commission/bonus, 2. Performance incentives, 3. Career progression in a fast-growing luxury brand, 4. Friendly, supportive team, 5. Exposure to high-end clients and events Why Join Kroovel? Work with one of the UK’s fastest-growing luxury mobility companies. From chauffeur-driven limousine hire to Self Drive Sports Car, you’ll help create unforgettable journeys for our clients every day. How to Apply Send your CV and a short cover letter today. Learn more about us at Kroovel Ltd Kroovel Ltd is an equal opportunities employer. Job Types: Full-time, Part-time Work Location: In person

We are seeking an experienced Barista to join our vibrant team at a London-based cafe. The ideal candidate will have a passion for coffee and a proven ability to craft high-quality beverages while providing exceptional customer service. Key Responsibilities: • Prepare and serve a full range of coffee beverages, including espresso-based drinks, using various brewing methods., • Maintain and clean coffee equipment, ensuring optimal performance and hygiene standards., • Provide friendly and efficient service, engaging with customers to create a welcoming atmosphere., • Handle cash and card transactions accurately., • Assist with stock rotation and inventory management of coffee beans, milk, and other supplies., • Ensure the cafe area is clean, tidy, and well-organized at all times. Requirements: • Proven experience as a Barista in a busy cafe or restaurant setting., • In-depth knowledge of coffee preparation techniques and latte art., • Excellent customer service and communication skills., • Ability to work efficiently in a fast-paced environment., • Flexibility to work various shifts, including weekends., • A positive attitude and a strong commitment to teamwork.

Front of House Supervisor Bangalore Express | City of London About Us: Bangalore Express is a long-established restaurant in the heart of the City of London. We're proud of the team culture we've built, many of our staff have been with us for years, and that's no accident. We invest in our people, offer genuine support from management, and create real pathways for career growth. As we continue to expand, we're looking for an ambitious Front of House Supervisor to grow with us. The Role You'll be part of the leadership group in our front of house team in a fast-paced, high-energy environment, ensuring every guest receives excellent service. This role suits someone who thrives under pressure, takes pride in teamwork, and wants to develop their hospitality career. Available positions: Full-time and part-time Key Responsibilities • Supervising day-to-day front of house operations, • Leading and motivating the team during service, • Delivering excellent customer service and guest experiences, • Supporting management with team organisation and service standards, • Assisting with staff training and development, • Maintaining high standards of cleanliness, presentation, and professionalism, • Communicating effectively between front of house and kitchen teams What We’re Looking For • Strong teamwork abilities, • Excellent communication and interpersonal skills, • Positive attitude and willingness to learn, • Ability to work well in a high-paced environment, • Previous hospitality or supervisory experience preferred, • Ambitious individuals looking to grow within a developing business What We Offer • Competitive salary based on experience, • Career development, we promote from within and support your progression, • Supportive management, hands-on leadership that's invested in your success, • Established, growing business which offers stability and opportunities to shape the future Apply Now If you're ready to join a team that values loyalty, ambition, and continuous improvement, we'd love to hear from you.

Join Dolci coffee&juice, a new and ambitious café striving to become one of London's top coffee destinations. We are seeking a dynamic and experienced Store Manager to lead our team and ensure exceptional operational standards and customer experiences. Responsibilities include: • Overseeing all daily café operations, ensuring smooth and efficient service., • Leading, motivating, and developing a high-performing team, including hiring, training, and scheduling., • Maintaining high standards of customer service, ensuring all guests have a memorable experience., • Managing inventory, ordering supplies, and controlling costs to maximize profitability., • Ensuring compliance with all health, safety, and hygiene regulations., • Driving sales initiatives and achieving business targets., • Handling customer feedback and resolving issues effectively., • Upholding the café's brand image and ensuring a welcoming atmosphere. We are looking for someone with: • Proven experience in a managerial role within the hospitality or coffee shop sector., • Strong leadership abilities with a passion for team development., • Excellent communication and interpersonal skills., • A customer-centric approach and attention to detail., • Ability to thrive in a fast-paced environment and manage multiple priorities., • Knowledge of café operations and food safety standards. If you are a passionate leader eager to contribute to the growth of a new and exciting brand, we encourage you to apply.

We are Everypawdy, a small boutique dog walking and training company offering services in Notting Hill, Kensington, Chelsea and Fulham. We are looking for enthusiastic, active people for this beautiful but physically demanding job. We are looking for people who want to be part of our little family, hang out with many dogs, learn more about them, or improve their dog skills. (We offer support for those interested in pursuing a dog training career). This is an awesome job, but unfortunately, it is not a summer job. As you can imagine, building the trust of clients and dogs takes time. Hence, we require committed people who understand that the dogs need to go out regardless of the weather or the situation. Not taking the job seriously can affect the dogs' lives. • 20-day holidays and bank holidays paid REQUIREMENTS • Monday to Friday 9-2 pm, • Must be a dog lover, • Professionalism (the dogs need to go out)., • Punctuality, • Good Communication Skills for our Friendly Proactive Customer Service, • Good level of English, • 12 months commitment (minimum), • Work Permit Dog Walker Role Summary Thank you for your interest in joining the Everypawdy team! Below is a summary of what to expect from the role and how we operate. The Daily Routine & Hours We operate a structured schedule to ensure all our dogs get the exercise and socialization they need. • Shift Times: Your day is split into two main blocks:, • Group 1: 09:00 – 11:00, • Group 2: 11:30 – 14:00, • The Workflow: You will collect your group on foot, walk to the park, manage off-leash playtime, and drop them home., • Communication: After each walk, you’ll send a photo to the client's WhatsApp group and confirm the collection time for the next day., • We have two positions: Monday to Thursday (specify which one you are applying for please) Group Logistics • Group Size: A maximum of 4 dogs per group to ensure high safety standards., • Zones: All dogs live within a maximum 20-minute walk from the park. We rotate walking zones monthly to keep the routes fresh and ensure all dogs know all walkers. Physical Requirements & Gear • Activity Level: This is a highly active role. You should expect to walk between 15,000 and 25,000 steps daily in all weather conditions., • Uniform: We provide Everypawdy branded jackets, jumpers, t-shirts, and gear. You will need to provide your own comfortable, waterproof walking shoes or boots. Paid Training & Development We are committed to making you an expert in dog handling: • Onboarding: A 2–4 week paid training period involving shadowing and 1-on-1 dog handling lessons., • First Aid: Once you have completed your 3rd week of training, we pay for your 5-hour Pet First Aid certification., • Growth: We offer an optional yearly short course in dog training for those looking to further their career in animal behavior. Communication & Trust At Everypawdy, transparency is key. All communication with owners is conducted through dedicated WhatsApp groups. This ensures everyone is on the same page and helps us build long-term trust with our clients. We offer services in Fulham, Chelsea, Kensington, Notting Hill. If the hours, physical requirements, and training structure sound like a good fit for you, please give us a shout! We would love to hear from you. Many thanks! La Familia Everypawdy

Brand Ambassador – Immediate Start | No Experience Needed | Weekly Pay Location: Moorgate, London Company: Monnoro Promotions Job Type: Full-time, Permanent Pay: £450–£650 per week Schedule: Flexitime | Minimum 5 Days per Week Launch Your Career with Monnoro Promotions Looking for a fast-paced role where you can build confidence, develop valuable skills, and grow professionally? At Monnoro Promotions, we specialise in face-to-face marketing and customer acquisition for well-known brands and charitable organisations. We’re currently expanding our London team and looking for motivated, ambitious individuals to join us as Brand Ambassadors. No previous experience? No problem. We provide full product and sales training from day one. What You’ll Be Doing • Representing brands and charitable campaigns in person, • Engaging with customers and building positive relationships, • Promoting brand awareness and customer acquisition, • Working across various event and residential campaign locations, • Collaborating with a high-energy team to achieve campaign goals, • Developing communication, sales, and leadership skills What We Offer • Full training provided — no experience necessary Weekly pay with performance-based bonuses • Clear career progression through our business development programme, • One-to-one mentoring and coaching, • Travel and networking opportunities, • Fun, social, and supportive team environment, • Opportunity to develop confidence, leadership, and business skills What We’re Looking For • Strong communication and people skills, • Positive attitude and willingness to learn, • Self-motivated and goal-oriented mindset, • Comfortable working in a team environment, • Professional appearance and smart business attire, • Availability of at least 5 full days per week, • Fluent spoken and written English Why People Love This Role • This role is perfect for individuals looking to:, • Gain experience in sales, marketing, and customer service, • Build confidence and interpersonal skills, • Be part of an ambitious and energetic team, • Progress into leadership and management opportunities, • Work in an environment where effort and attitude are recognised Whether you’re a recent graduate, changing careers, or simply looking for a fresh opportunity, Monnoro Promotions could be the perfect next step. Apply Now If you’re ambitious, people-focused, and ready for a new challenge, we’d love to hear from you. Apply today and take the first step towards building your future with Monnoro Promotions.

About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures., • Relay relevant customer feedback to the Head of Customer Services and other relevant departments to optimize the customer experience. Please note: This role will require working some half-day Saturdays per month, from home. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in

Golden Eagle Ascend Capital Limited is a growing real estate firm operating across Greater London and surrounding areas. We are committed to delivering professional property services whilst maintaining high standards of communication, organisation, and client care across the business. Job Overview We are seeking a motivated and professional individual to join our team as a Trainee Estate Agent / Sales Negotiator. This role offers an excellent opportunity to develop a career within the property industry, providing comprehensive training and exposure to estate agency sales, client negotiations, and property operations. The successful candidate will assist with client enquiries, property viewings, appointments, and day-to-day administrative responsibilities whilst gaining valuable experience within the real estate industry. Responsibilities • Managing incoming calls, emails, and enquiries promptly and professionally, • Assisting with property viewings, appointments, and scheduling, • Supporting sales negotiations and maintaining strong client relationships, • Maintaining accurate records of property listings and client information, • Promoting properties through online platforms and social media channels, • Supporting the wider team with administrative and organisational tasks, • Developing knowledge of the local property market and sales processes, • Delivering a professional and welcoming experience for clients at all times Requirements • Previous administrative, customer service, or sales experience is desirable but not essential; full training will be provided, • Excellent communication skills, both verbal and written, • Multilingual abilities are advantageous to assist a diverse client base, • Strong organisational skills with attention to detail, • Professional appearance and friendly demeanour, • Ability to work well within a team whilst also demonstrating initiative, • Enthusiasm for learning about the property industry and progressing within the role What We Offer • Starting salary of £23,000 plus commission opportunities, • Comprehensive training and ongoing development support, • Career progression opportunities within the company, • Flexible and remote working opportunities, • Health & wellbeing support, • Language training opportunities, • Valuable hands-on experience within the real estate industry Education • A-Level or equivalent (required) Work Location • Remote (Greater London based)

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Benefits: • Private Healthcare, • Free Worldwide Gym membership, • Team Performance Based Bonus, • High Street Discounts, • Pension Scheme, • Free drinks all day!, • Free lunch! Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Head Waiter / Supervisor 🍽️ 📍 southall 💷 Competitive Pay 🕒 Full-Time We are looking for an experienced and professional Head Waiter / Supervisor to join our team. The ideal candidate will have strong leadership skills, excellent customer service, and experience managing front-of-house operations in a busy restaurant environment. Responsibilities: • Supervising and supporting front-of-house staff, • Delivering excellent customer service, • Managing bookings, seating, and service flow, • Training and motivating team members, • Handling customer queries and complaints professionally, • Ensuring cleanliness and high service standards at all times Requirements: • Previous experience as a Head Waiter, Supervisor, or senior front-of-house staff, • Strong communication and leadership skills, • Ability to work in a fast-paced environment, • Smart appearance and professional attitude, • Flexible availability including evenings and weekends We Offer: ✅ Competitive salary ✅ Friendly team environment ✅ Staff meals ✅ Career progression opportunities 📩 Apply now with your CV and experience.

We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided

We are looking for a friendly, reliable and hardworking waitress to join our team at Ember Grill House. Responsibilities include: • Providing excellent customer service and creating a welcoming atmosphere, • Greeting customers, taking orders and serving food/drinks professionally, • Managing the bar area including preparing coffees, milkshakes, smoothies and mocktails, • Keeping tables, bar and work areas clean and organised at all times, • Working efficiently in a busy restaurant environment, • Maintaining high standards of hygiene, presentation and communication The ideal candidate should have a positive attitude, strong teamwork skills and be confident interacting with customers.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.