Customer service team lead jobs in United Kingdom - Page 14

Are you an experienced multi-drop driver with a CPC licence, ready to step into a lead role? This is a permanent opportunity for a Lead Driver, combining hands-on deliveries with team support and operational responsibility. The Role: You’ll take ownership on the road, ensuring deliveries are completed efficiently while supporting the wider driver team. This is a key position where you’ll lead by example and step into senior responsibilities as required. Key Duties: * Completing multi-drop deliveries to a high standard * Acting as a lead figure for drivers on shift * Providing excellent customer service * Manual handling (items averaging around 15kg) * Ensuring all paperwork and compliance checks are completed accurately * Supporting driver performance and addressing on-the-road issues * Liaising with management to maintain smooth daily operations What We’re Looking For: * Full UK driving licence (maximum 6 points) * 7.5T or Class 2 licence * Valid CPC qualification * Strong multi-drop delivery experience * Confident supporting and guiding other drivers * Excellent timekeeping and communication skills * Ability to make decisions and resolve issues quickly * Good understanding of health & safety in delivery environments * Physically fit and comfortable with manual handling

Account Manager / Sales Executive A fantastic opportunity for a target-driven Account Manager / Sales Executive to manage client accounts, deliver B2B sales growth, and maximise revenue through outbound telesales, account management, and customer relationship management. If you’ve also worked in the following roles, we’d also like to hear from you: Client Relationship Manager, Account Executive, Inside Sales Executive, Business Development Executive, Sales Development Representative, Telesales Executive, Telesales Advisor SALARY: £29,293 OTE (Includes a Basic Salary of £25,293 per annum) + Benefits (see below) LOCATION: Remote Work From Home (Candidates Must be UK based) JOB TYPE: Full-Time, Temporary (Maternity Cover) WORKING HOURS: Monday – Thursday: 08:45 – 17:30, Friday: 08:45 – 16:15 JOB OVERVIEW We have a fantastic new job opportunity for an Account Manager / Sales Executive to join a fast-paced, target-driven sales team, managing an established portfolio of B2B customers within a premium product environment. As an Account Manager / Sales Executive you will focus on outbound sales, account management, and client retention, using telesales techniques and relationship management skills to grow revenue and maximise customer value. The Account Manager / Sales Executive will use CRM systems, sales data, and performance insights to identify cross-selling opportunities, improve rate of sale, and deliver commercially focused customer conversations. This role is ideal for someone with experience in telesales, inside sales, or account management who thrives in a high-volume, KPI-driven environment and enjoys building long-term client relationships. ABOUT THE COMPANY The company is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, they provide multilingual support tailored to diverse markets and as a business the company celebrate diversity and foster an inclusive workplace where you can be your authentic self. They’re People People The company understands what makes people tick. They also know that talented people, expertly trained and happy at work, do brilliant work for their clients every day. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Account Manager / Sales Executive include: • Account Management: Manage a portfolio of existing B2B customer accounts to drive retention and repeat business, • Outbound Sales Calls: Conduct high-volume outbound telesales activity to engage customers and increase sales, • Business Development: Identify and convert cross-selling and upselling opportunities across product ranges, • Customer Relationships: Build and maintain strong client relationships through regular contact and follow-ups, • Sales Performance: Achieve and exceed sales targets, KPIs, and revenue objectives, • CRM & Data Management: Accurately maintain customer data, sales activity, and pipeline within CRM systems, • Data-Driven Selling: Use sales reports and performance metrics such as rate of sale to inform conversations, • Collaboration: Work closely with internal sales teams to align with regional activity and strategy, • Customer Service: Handle inbound enquiries and provide a professional, solutions-focused service, • Brand Representation: Promote a premium brand image in all customer interactions CANDIDATE REQUIREMENTS • Previous experience in account management, telesales, inside sales, or B2B sales, • Proven experience of outbound calling, lead generation, or sales pipeline management, • Strong communication, negotiation, and relationship management skills, • Ability to work in a fast-paced, target-driven sales environment, • Experience using CRM systems and maintaining accurate customer records, • Commercial awareness with the ability to identify sales opportunities, • Confident handling objections and closing sales over the phone, • Strong organisational skills with the ability to prioritise workload, • Good IT skills including Microsoft Office and database systems, • Self-motivated with a proactive approach to achieving targets BENEFITS • Paid bank holidays plus one additional day in lieu, • Hybrid working model with office-based training, • Ongoing training and development opportunities, • Company pension scheme, • Wellbeing support and confidential counselling services, • LinkedIn Learning access and professional certifications, • Employee referral scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-T14633 Full-Time, Temporary Contract Jobs, Careers and Vacancies. Find a new job and work Remotely from Home. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Customs Manager - Up to £60,000 We're looking for a Customs Manager to join our client who are a Road Logistics company based in the Northwest of England. As Customs Manager, you will be responsible for developing, implementing, and governing all customs strategy, compliance, and operations across the organisation. The role ensures adherence to all relevant regulations while driving efficiency and best practice across customs processes. Job type: Permanent Location: Remote but travel to Northwest of England and Ireland required Salary: Up to £60,000 Key Responsibilities Define, develop, and deliver the organisation's customs strategy Drive continuous improvement and optimisation of customs processes Evaluate and implement digital customs solutions and systems Ensure full compliance with HMRC, Irish Revenue, the EU Customs Code, and ICS2 Maintain audit readiness and robust internal controls Identify, assess, and mitigate customs-related risks Oversee daily customs operations, including declarations and documentation Ensure timely and accurate clearance of goods Manage operational issues, exceptions, and escalations Lead, manage, and develop the Customs team Set performance objectives and monitor team delivery Build capability and support succession planning within the team Collaborate with Operations, Finance, IT, and Commercial functions Support customer requirements and ensure high service standards Align customs processes with wider business objectives Act as the primary point of contact for customs authorities Monitor and interpret regulatory and legislative changes Ensure organisational readiness for new customs requirements Key Skills & Experience Minimum 5+ years' experience in customs or international trade for a UK Customs broker or Forwarder Experience in UK/EU Road customs Strong knowledge of UK and EU customs legislation Proven experience in customs compliance and operations Experience with AEO (Authorised Economic Operator) accreditation Exposure to digital customs systems and transformation initiatives WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Job Title: Housing Liaison Team Leader Location: London Borough of Newham Contract Type: Temporary Rate: £26.13 PAYE hour Are you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham. About the Role: As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough. What You'll Be Doing: Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development. Deliver Excellent Housing Services: Oversee mixed tenure properties, manage tenancy conditions, and ensure regular estate inspections. Tackle Anti-Social Behaviour: Handle ASB cases promptly, working closely with enforcement teams and maintaining accurate case records. Community Engagement: Support community activities and collaborate with internal and external partners to enhance neighbourhood safety. Health, Safety, and Compliance: Ensure your team adheres to health and safety policies and procedures. Escalations and Complaints: Be the first point of contact for complex inquiries, ensuring fair and timely resolutions.What We're Looking For: Proven experience managing a high-performing team. Strong background in housing management and knowledge of housing law. Ability to engage positively with residents, even in challenging situations. Strong organisational skills and sound judgement.Personal Qualities: A genuine commitment to delivering excellent housing services. Flexible, empathetic, and approachable leadership style.If you're ready to take the next step in your career and make a difference in the community, we want to hear from you! Join our client in shaping a brighter future for residents in Newham. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Retail Head Chef Flagship Contract - Moorgate, London Up to £60,000 We are an innovative and forward-thinking catering company delivering a vibrant food experience for a prestigious financial client. Our operation features seven chef-led counters showcasing a diverse mix of street food, modern European, and global cuisines, alongside a thriving hospitality and fine dining service. We are passionate about quality, creativity, and delivering outstanding guest experiences. The Role We're looking for a talented and imaginative Retail Head Chef to lead our culinary team. This is a fantastic opportunity to shape and drive a dynamic, multi-outlet food offering while supporting a high-end hospitality and fine dining operation. You will take full ownership of menu development and kitchen performance, ensuring both creative excellence and strong financial results. Working closely with the Hospitality and Fine Dining Head Chefs, you'll help maintain exceptional service standards across all areas. Key Responsibilities Design and deliver a weekly menu across seven distinct chef-led counters, covering street food, modern European, Asian, and global cuisines Champion seasonal, locally sourced ingredients to create fresh, innovative, and cost-effective dishes Manage food costs, gross profit, and stock control to meet financial targets Lead, inspire, and develop a high-performing kitchen team Collaborate with hospitality teams to ensure seamless service across all dining formats Maintain the highest standards of food quality, hygiene, and health & safety compliance Continuously evolve the food offer in line with emerging trends and customer preferences About You Proven experience in a Head Chef, Group Chef, or senior culinary role within a retail or multi-outlet environment Strong knowledge of diverse cuisines, particularly street food, modern European, Asian, and global food Commercially astute, with solid experience in menu costing and stock management A confident leader with a passion for developing teams Creative, driven, and committed to delivering exceptional food experiences Highly organised and comfortable in a fast-paced environment What We Offer A creative, collaborative working culture The opportunity to lead and shape a flagship culinary concept Competitive salary and benefits package Ongoing training, development, and strong internal support Additional Benefits: Monday to Friday, daytime hours (with paid overtime when required) Lead a high-profile City-based contract Play a key role in launching a brand-new building Join a company that genuinely values great food and its people If you're an experienced chef ready to step into a senior role with real influence-and enjoy a better work-life balance-we'd love to hear from you. INDMC

UPS Service Engineer Location: London, Slough, South East UK Please note that possession of a valid UK driving license is a mandatory requirement for this role, as it involves frequent travel and client visits. Your Mission: As an original equipment manufacturer of critical power products, the position will be accountable for working within critical power environments for large organisations, across a wide customer base, demonstrating excellent communication and complete ownership of given tasks. These tasks will include commissioning and start-up on new installed equipment, maintenance, service, and repair activities on a variety of different UPS solutions. Product training will be given in our academy and access to internal software and applications, you will be expected to utilise technical literature including schematic diagrams, service and maintenance manuals and installation guidelines to complete works to a high standard, following process and working within a team environment covering emergency call out. The main departments you will be working with are: Service coordination, Technical support, Project manager and account teams etc. You will be required to manage onsite activities and supervise installation contractors to ensure best practice. This position is responsible to provide professional services for Schneider Electric customers and technical support/training for service partners, including technical site analysis to resolve customer issues and to perform field service duties on Schneider Electric‘s complete range of electrical distribution products and solutions. Proactively identify and communicate onsite opportunities for additional services, upgrades, or solutions that enhance customer operations and align with Schneider Electric offerings. Test and measurement equipment, knowledge of electrical and electronic codes, and in-depth knowledge of electrical and electronic principals is required. A high level of customer service skills is required as well as the ability to perform troubleshooting. Your daily task and responsibilities: • Perform Start-up/Commissioning, Preventive Maintenance and Corrective/Unscheduled Maintenance on all Schneider Electric Secure Power UPS equipment. • Participate and lead in proactive team efforts to achieve departmental and company goals. • Perform consulting services at customer sites as well as over the phone. • Work with customers, contractors, service partners, other members of the team, Sales Partners, Tech Support, and Manager to resolve escalated problems. • Document all required information for each site visit performed. • Manage installation projects as well as unit replacement when necessary. • Properly document, label, and return all defective parts utilized in the repair of Schneider Electric equipment to the designated disposal/repair location. • Educate Schneider Electric customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as Schneider Electric. • Must comply with all safety policies, practices, procedures, and cybersecurity • 7x24 Field Service availability when assigned, • Proactively identify and communicate onsite opportunities for additional services, upgrades, or solutions that enhance customer operations and align with Schneider Electric offerings. Who you are? Your education and experience • 2-5 years’ experience within UPS industry or similar. • Professional technical bachelor or equivalent by experience • Knowledge of electricity/electronics • Safety mindset • Very good knowledge of MS Office and being computer literate • Good understanding of Schneider Electric What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. “We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.” Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today

Johnson Controls is a global diversified technology and industrial leader serving customers in over 150 countries. Our Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service solutions that support our customers manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive industries. What we offer Competitive salary, and overtime paid at premium pay rates. Stand by allowance, call outs, travel paid on top of basic salary. Service vehicle, Mobile phone, tablet, PPE and any specialist equipment provided. 25 days paid holidays plus Bank Holidays Holiday Purchase Scheme Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products. Training opportunities with outstanding resources available. Career development through various career ladders programs. Dedication to safety through our Zero Harm policy. Access to business resource groups. What you will do We are looking for a competent IREF Lead Technician, who can lead diagnosis and repairs systems malfunctions, requiring specific technical knowledge and relevant qualifications as well as an understanding on time and equipment requirements. You will act as a subject expert, keeping customer informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade and provide the customer with advice / training in system operations as required. Your role as a Lead Technician is to maintain positive customer relationships, ensuring pro-active feedback, documentation of the customer's equipment and systems status / work completed. You may provide technical coaching to less experienced service team members as well as coordinate on site work activity for highly complex and multi person jobs. May include overlooking activities of subcontractors. The role is based in Scotland, predominantly within Glasgow region. What we look for Relevant qualifications in the specific trade (e.g. BAS/BNS, HVAC, Refrigeration) Complex product knowledge and advanced system knowledge within Industrial Refrigeration Ammonia certification is essential Driving License Experience in working with HFC, Ammonia & Co2 systems Experience with major manufacturers such as SABROE, Frick, York, Bitzer, Howden Experience with DX, pumped, flooded, multistage systems #LI-DC1 #LI-Hybrid TPBN1_UKTJ

We're recruiting an experienced Private Sector Housing Team Manager to lead a high-performing Environmental Health service within a forward-thinking London local authority. This is a senior, enforcement-led leadership role focused on improving standards across the private rented sector. You will lead a multidisciplinary team, oversee complex enforcement activity, and ensure the delivery of a high-quality, compliant and customer-focused service that protects residents and drives up housing standards across the borough. The Role ·Lead and manage the Private Sector Housing team, directly overseeing 4 Senior Officers and wider operational staff ·Manage property licensing schemes, including HMOs, ensuring compliance and identifying unlicensed properties ·Oversee enforcement activity from investigation through to prosecution, including civil penalties and Rent Repayment Orders ·Drive proactive work to identify rogue landlords and poor housing conditions including damp and mould ·Manage day-to-day operations, resources and performance to ensure effective service delivery ·Take full responsibility for team budgets (up to £1m), monitoring spend and identifying income generation opportunities ·Contribute to the development and delivery of the team's service plan in line with corporate priorities ·Monitor performance and respond to complaints, Member enquiries and scrutiny requirements ·Provide expert advice and guidance to senior leadership, Members and stakeholders ·Prepare and present complex reports for committees and high-level meetings ·Represent the service at internal and external meetings, deputising for the Head of Service where required ·Lead, motivate and develop staff, ensuring high performance and continuous improvement ·Build strong working relationships with internal departments and external partners including government bodies and enforcement agencies ·Support wider departmental objectives including transformation, compliance and service improvement initiatives Key Requirements ·Significant experience managing Private Sector Housing or Environmental Health services within a local authority ·Strong background in enforcement-led environments, including prosecutions and regulatory action ·Proven experience managing teams and delivering high-performing services · In-depth knowledge of property licensing schemes, particularly HMOs ·Strong understanding of housing legislation, enforcement powers and regulatory frameworks ·Experience preparing reports and advising senior stakeholders, Members and committees ·Excellent communication skills with the ability to present complex information clearly ·Ability to operate both strategically and operationally, making an immediate impact ·Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Health and EHORB registration is preferred ·Experience identifying and driving income generation opportunities (e.g. civil penalties, RROs) is desirable ·Ability to work in a hybrid environment with a minimum of 3 days in the office and flexibility for site visits and occasional evening meetings What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Environmental Health Officers, Private Sector Housing Managers and Regulatory Services professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Title: Critical Environment Field Service Engineer Location: London, UK (LON26) Shift: Mon- Friday : 7 AM to 7 PM Onsite : Atleast 2 days per week Start Date: ASAP Duration: 30th June 2026 (view for possible 18months) Contract type: PAYE Data Centre Operations • Ensures compliance with data centre business units and service-level policies. • Engages with appropriate teams and resources to execute tasks or projects. • Manages programs associated with area of responsibility. • Follows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns. • Participates in Root Cause Analysis (RCA) process as appropriate. • Lead or participate in incident response activities for critical infrastructure failures, ensuring minimal downtime and effective recovery processes. • Proactively identify potential risks or vulnerabilities in the critical environment and implement strategies for mitigation. • Manage relationships with external vendors for equipment maintenance, repairs, and emergency services. • Help support and provide ongoing knowledge sharing to other team members to enhance their knowledge of critical environment systems and protocols. • Service Delivery • Maximize Critical Environment (CE) availability in conjunction with our landlord partners at our leased Datacenters and to ensure optimal operational efficiency • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our leased Datacenters (MOP/SOP/EOP review, RCAs, FMEAs, change governance, and risk mitigation) • Reduce high-impact and human-error Critical Environment (CE) incidents year over year • Deliver on cost/energy efficiency initiatives • Support delivery of the Datacenter’s Emergency Preparedness and Response plans and act as an escalation point for all facilities-related issues within our leased datacenters • Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed • Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring • Data Centre Work Environment • Suggests ways for reducing risk of performing maintenance; works with others to accommodate scheduling needs. • Suggests improvements in implementation based on depth of understanding. • Ownership • In alignment with management priorities, holds self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). • Supports escalation of issues to appropriate owner. Qualifications Required Qualifications: • High School Diploma or equivalent AND 4+ year(s) industry experience in a datacenter or other critical environment facility, • OR 3+ years industry experience and college course work. • Previously held senior authorized person or authorized person for mechanical or electrical. Preferred Qualifications: • 3+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) • Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services • Experience working on large scale CE projects • Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.) Resource will be working Monday through Friday, core business hours between 7AM and 7PM Resource will be required to work onsite at the datacenter at least two days a week Supplier Provided Windows 11 compatible Laptop WILL BE required

Bold. Autonomous. Built to Scale. If you know B2B tech / IT marketing, understand MSPs, and want real ownership, keep reading. This role sits at the engine room of a high-performing, London-based IT Managed Service Provider operating at the premium end of the market. The business is ambitious, growing, and commercially sharp and now needs a Marketing Manager who can build momentum, sharpen positioning, and turn strategy into measurable results. This is not a “hands-off” or heavily layered marketing team. This is the best seat in the house for a marketer who wants autonomy, influence, and direct impact on revenue. You’ll be the sole owner of the marketing function, responsible for designing and executing a modern, data-led marketing engine across five core pillars: Market Intelligence | Brand | Lead Generation | Engagement & Nurture | Sales Enablement You’ll shape how the business is seen, heard, and chosen, owning campaigns end-to-end, creating compelling content, driving demand, and enabling sales with the tools they need to win. This is a role for someone who thrives in a build-and-run environment: commercially minded, creative, analytical, and comfortable making decisions without waiting for permission. The Role at a Glance Marketing Manager (Sole Contributor) London Based – Hybrid (3 Days Office / 2 Remote) £50,000 basic + Quarterly KPI Bonus Potential Full-Time, Permanent Expertise: Managed IT Support / Managed Cybersecurity / Microsoft / Cloud Expertise / Technology, SaaS. Pedigree: Tier 1 Microsoft Solutions Technology Partner About the Role Reporting directly into leadership, you’ll take full ownership of marketing strategy and execution. Your remit spans: • Planning and delivering multichannel demand generation campaigns • Strengthening brand positioning and thought leadership • Driving website performance, engagement, and conversion • Supporting long-cycle, high-value sales with impactful enablement assets • Using AI and automation to improve efficiency, targeting, and scale You’ll work closely with Sales, Solutions Architects, and Executives, translating complex technology into clear, compelling business value for regulated and professional services customers. Key Responsibilities Market Analysis & Intelligence • Ongoing competitor, sector, and audience analysis • Identifying growth opportunities across verticals such as professional services, legal, finance, and PE-backed firms • Using data and insights to refine strategy and maximise ROI Brand Awareness & Positioning • Owning messaging, tone of voice, and brand consistency • Producing high-quality content: blogs, case studies, ebooks, customer stories, and social assets • Elevating the company’s profile through thought leadership and storytelling Lead Generation & Digital Marketing • Executing campaigns across SEO, PPC, paid social, email, and webinars • Owning website content, landing pages, and conversion optimisation • Leveraging AI tools to accelerate content creation and campaign performance Engagement, Nurture & ABM • Building targeted nurture programmes for prospects and customers • Running ABM-style micro-campaigns aligned with sales priorities • Strengthening engagement through education-led content and newsletters Sales Enablement & Collaboration • Creating and maintaining sales assets including pitch decks, proposals, case studies, and sector collateral • Managing a central content library aligned to the full sales cycle • Feeding the content pipeline with insights from across the business About You You’re a hands-on B2B marketer with experience in MSP, IT services, SaaS, or professional services environments. You combine strategic thinking with executional strength, equally comfortable analysing performance data and writing high-impact content. You’re confident operating as a one-person marketing function, setting direction, prioritising activity, and delivering results at pace. You bring: • Proven results across at least 3 of the 5 marketing pillars • Strong digital marketing capability (SEO, PPC, analytics, automation) • Experience running integrated lead generation campaigns • Excellent writing skills and the ability to translate technical complexity into business value • High proficiency with modern marketing and AI tools Bonus points if you’ve: • Built or scaled a marketing function • Worked with ABM methodologies • Created visual content using tools like Canva, Adobe, or Figma • Marketed to regulated or professional services sectors Why Join? • Full ownership and visibility of the marketing function • Direct influence on revenue, brand, and growth strategy • Opportunity to build a modern, AI-enabled marketing engine • Hybrid working and a culture that values initiative and innovation Apply now if you want a technology-focssed marketing role with real responsibility, real impact, and the freedom to do your best work. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR

Electrical / Electromechanical Design Engineer up to c60k + Bonus South East Ref: ABJ6474ED An Electrical / Electromechanical Design Engineer with a strong interest in manufacturing, you will be able to make an immediate impact and quickly operate effectively within the role, joining a rapidly growing global leader in subsea technology, supporting design projects in manufacturing, offshore energy, and high-pressure subsea technology sectors worldwide. As a skilled and knowledgeable Design Engineer proficient in the design of cables you will be responsible for design, analysis and qualification of commercial cables that are critical to the performance and reliability of our customers offshore engineer and defence systems, and special purpose applications. Working Arrangements During the early stages, you will be required to work closely with the business, including time spent at the South East head office to support onboarding and integration into the team. Location near London, Cambridge and Bristol appropriate moving forwards. Key Responsibilities To lead projects in the design of cables (combining various functions such as breathing gases, other fluids, electrical power, communication, hydraulics and pneumatics), primarily for commercial diving applications but also for offshore engineer defence and other special purposes. As an electrical design engineer, you will select and size functional components (hoses, cables, optical fibres) and their lay-up, plus selection of insulation and jacket materials, braiding, armouring and overall umbilical configuration, to meet the customers specification, applicable industry and classification requirements, Writing test specifications and qualification procedures for the umbilical in the relevant customer-specified scenario (e.g. under tension, torsion, compression and cyclic bending), when needed. Providing technical support to the production team during the manufacturing process, to ensure quality and conformity to design. Investigating and resolving cable-related field failures or performance issues, and implementing robust design improvements into future cable designs. Qualifications and Experience : Bachelors or higher degree in engineering, physics, or mathematics, or similar Experienced senior engineering designer using 2D CAD or 3DCAD / and /or solidworks Of particularinterest would be experience of ROV ( remotely operated vehicles underthe sea / ground) or cable design Be able to produce umbilical proposals, analyses and designs to meet customer requirements, under supervision; and to author the associated engineering documents and drawings. Good understanding of subsea practice, technology, equipment and technical standards. Sound knowledge of electrical theory (voltage stress, resistance and voltage drop, current and current rating, and related heating effects in air and water), hydraulics/pneumatics (pressure drop, fluid mechanics) and mechanical engineering (material science, stress and strain, fatigue). Good understanding of the fundamentals of electrical cable design and construction, including cable geometry, helix angles, lay-lengths and copper specifications. Understanding of electrical cable design and construction, including cable geometry, helix angles, lay-lengths, and copper specifications. Preferred: Exposure to ISO 9001 quality systems and experience in corrective action resolution. Experience with engineering documentation control systems (SolidWorks EPDM advantageous). Be part of a growing, innovative team. Hybrid working flexibility for senior hires. Career development and mentoring opportunities. Package & Benefits : Bonus (10%) 25 days holiday + bank holidays, Private healthcare (BUPA), Pension scheme, Death in service (3x salary) To Apply : Contact Alison Basson - 07814 547440 Ref: ABJ6474ED TPBN1_UKTJ

MAIN PURPOSE OF JOB To plan, and manage an efficient and effective administration service in the housing office. To give administrative assistance and support to the HOUSING OFFICE members of HOUSING OFFICE staff. To support the Board. SUMMARY OF OBJECTIVES At all times to carry out duties and responsibilities with due regard to the Board's Equal Opportunities Policy within the context of the Council's policy and other policies and procedures. At all times to carry out duties and responsibilities with due regard to the Health and Safety policy. To provide administrative support to the various work areas in the housing office and other locations within the estate. To ensure all administrative systems are reviewed, maintained and operated efficiently in accordance with Management Agreement. To monitor and keep records of on-the-job training for staff (including in-house induction) within the housing office. To be responsible for regular processing and completion of statistical information and ensure periodic reports are submitted to deadline. To assist in the provision of a high quality housing office reception service to HOUSING OFFICE residents, partners, stakeholders and Council. To provide advice and guidance on all public enquiries via the counter, telephone and or written correspondence. To maintain a supply of relevant forms and leaflets for the public, To liaise as required with contractors and agencies. To be responsible for providing appropriate records for HOUSING OFFICE staff e.g. absence returns and maternity/sick certificates, ensuring that documents are forwarded in accordance with deadlines and appropriate procedures. To be responsible for disseminating information and changes to procedures to staff giving advice on general process as necessary. To ensure the availability of the computer printers, photocopier and other office equipment to all-relevant staff and keeping records of office repair and maintenance schedules, To monitor the use, security and maintenance of the HOUSING OFFICE housing office. To be responsible for maintaining the HOUSING OFFICE Library in consultation with the HOUSING OFFICE Lead Officer. To ensure routine sorting of correspondence, complaints and members' enquiries, in and out of the office is effectively undertaken and ensuring council's policy on replies to correspondence is adhered to. To prepare reports on customer care issues, e.g. members’ enquiries, complaints and correspondence, to ensure that replies are made within target times. To service the Estate Management Board meetings by taking minutes, sending out reports, preparing reports in conjunction with the HOUSING OFFICE Lead Officer. Post holder will be required to attend Estate Management Board meetings monthly in the evening and out of hours. Maintain the HOUSING OFFICE Share Register. Design, print out and organise distribution of newsletters and posters for HOUSING OFFICE publicity. To operate Visual Display Units and Micro Computers extracting relevant information, and inputting data as necessary to fulfil duties and to assist with the development and implementation of new technology in accordance with prescribed agreements. To have specific administrative responsibility for the provision and ongoing operation of fire extinguishers, alarms, first aid equipment, staff clothing and other general Health and Safety matters in the HOUSING OFFICE office and other locations. To maintain stock records, including security keys Co-ordinate room hire. Arrange maintenance of meeting rooms and ensure that the meeting rooms are cleaned and set up ready for all meetings. Responsible for the efficient filing/ retrieval of old files and former tenants' files: Also to ensure the archive storage room is kept in an orderly manner. To be responsible for the ordering, usage and monitoring of office programmes and stationery. The stationery room is kept in an organised manner. To ensure that the cleaning arrangement for the office is maintained and the kitchen and all the equipment in the kitchen is cleaned regularly. To design routine administrative forms and reports. To be responsible for maintaining the imprest accounts and value disbursement on the approval/ authorisation of designated signatories. Developing the use and application of information technology in the administrative activities of the HOUSING OFFICE. To undertake any other duties as required in accordance with the exigencies of the service. PERSONAL SPECIFICATION 1. PHYSICAL REOUIREMENTS The jobholder must be able to carry out the duties of the job using any appropriate aids or adaptations. HOUSING OFFICE will provide any aids or make adaptations so that disability is not itself a barrier to employment, 2. EXPERIENCE Experience of at least two years doing administrative duties. Experience of working with the public in a service capacity. 3. EDUCATION No specific formal education requirement, however it is expected that candidates with possess literate and numerate ability to a level sufficient to carry out the full range of duties. 4. SKILLS/ KNOWLEDGE/ABILITY (a) Communication Skills Post holder should have oral, written and word processor communication skills and be able to communicate effectively in various situations. (ii) Ability to organise information systematically. (b) Knowledge and Ability Applicants should have understanding of the office administrator's role. Applicants must be able to demonstrate the ability to work within a team. 5. ADMINISTRATIVE SKILLS An ability to develop monitoring systems and review the efficiency of administrative office systems. Contractual obligation to attend regular HOUSING OFFICE meetings which might run into late evenings. The post holder must be able to plan her/his own work and also to work on own initiative and under pressure. Candidates must have experience of Microsoft Office, Northgate, Anite. They can easily be trained on Northgate Housing software and anite for filing documents. Be able to demonstrate ability to work as part of the team. (6) ATTITUDE Candidates must demonstrate that they have a positive attitude towards the promotion of the Equal Opportunities Policy within the council and in the services that it provides to the Community

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more! Current manager bonus structure quotes: Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in. Autocentre Manager who has been with the Company since 2012: It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay." We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch. Our Autocentre Managers are responsible for: Promoting and maintaining the Company image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required Ensuring the security of stock and monies, being accountable for any losses Maintaining company house-keeping standards. Salary: Negotiable DOE Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat) Benefits: The Potential for up to 44 days paid leave (including bank holidays) Competitive Salary Outstanding Bonus Structure Career Development Opportunities Training at our IMI approved Training Academies (Strood/Reading) Uniform Company Discount NOW: Pension Scheme Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams! TPBN1_UKTJ

Customer Operations Manager Location: London Salary : £40,000 - £60,000 per annum About the Job We're looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You'll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who's ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience • Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. * Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. * Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. * Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership • Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. * Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. * Produce clear weekly and monthly performance reports with insight-driven actions. * Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation • Design digital support journeys that leverage self-service and automation wherever possible. * Use automated workflows that reduce manual effort. * Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration • Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. * Work closely with product, engineering, and commercial teams to advocate for customer needs. * Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight • Ensure support processes comply with data privacy regulations, including GDPR. * Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. * Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We're Looking For Must-Haves • 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. * Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). * Proven track record in leading support operations in a 24/7/365 environment. * Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. * Ability to lead strategy while also being deeply hands-on. You'll need to write the playbook, run the reports, talk to customers, and build the processes. * Experience with automation tools and a deep understanding of customer workflow design. * Excellent communication and stakeholder management skills, especially when handling cross-functional issues. * Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves • Experience in telecom, eSIM, travel tech, or subscription-based businesses. * Exposure to fraud workflows, payment disputes, or regulatory complaint handling. * Understanding of self-service design and proactive support strategies. What You Can Expect • A critical role in shaping how global travellers experience our brand. * A startup environment with autonomy, ownership, hard work and opportunity for growth. * Remote-first working culture with flexible ways of working. * A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we'd love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply.

Are you looking for an exciting role where you can build your career, while working only 40 weeks of the year with no weekend work? Then this could be the job for you! Chef Manager - London W10 £31K per annum plus £1K performance bonus 40 hours per week Monday to Friday term-time only - all weekends off! People are the most important ingredient in our business recipe, and we are looking for a Chef Manager with fantastic craft skills and a background of developing and leading a team, to help us create an outstanding food offer at our fantastic primary school site in London W10, with 160 children on site. We play an important part in students learning and development, and we are looking for someone who shares our passion about ensuring that our future generations are provided with nutritious and delicious food, while also inspiring them to lead a healthier lifestyle. The Chef Manager is responsible for overseeing the culinary operations within the school, ensuring high-quality food preparation, maintaining sanitation standards, and managing kitchen staff. This role involves menu planning, inventory management, cost control, and ensuring customer satisfaction through exceptional food service. Our company has a passion for food quality and people development, so this is a great place for you to progress a career in the food industry. If you are looking for an employer who will invest in your career and development then look no further, apply right now and join our award winning team! Benefits of working with Accent as a Chef Manager Competitive salaries with yearly reviews Free meals on duty Career development opportunities Multiple Discounts on our Accent Engage platform - shops, restaurants, gifts, leisure and more! HIT apprenticeships for all experience levels Team events, awards and competitions throughout the year - we like to reward our staff for a job well done! Pension scheme, life insurance and company sick pay Work life balance - working term-time only and no weekends Access to our Employee Assistance Programme for mental health and financial support As our ideal Chef Manager you will:- Have excellent craft skills and the ability to manage your own kitchen Have proven experience of managing, training and leading a team Have a proven track record of continually improving standards Be passionate about food with excellent culinary skills and a great eye for detail Have financial and budget awareness Have the ability to understand and complete daily all relevant food and health and safety compliance books This role could also suit a strong Sous Chef with solid food safety, due diligence, and financial awareness, looking to step into Chef Management. Who are Accent Catering? Accent Catering Services Ltd are one of the UK’s leading contract caterers providing innovative food service solutions to a variety of Schools and Businesses. We are a talented bunch of professionals who create bespoke catering provisions to suit each contract- no two are the same. We are independently owned, so you’ll never be just another number to us. Our people are at the heart of everything we do, and we take pride in recognising every individual’s contribution. Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Please note that a DBS disclosure is required for this role. Accent Catering have regularly been named in The Caterer's prestigious awards as one of the best places to work in hospitality. Don't miss your chance to become part of our award-winning team! #INDHP REF-(Apply online only)

Company description NOV is a global leader in the design, manufacture, and support of oilfield equipment, technologies, and services. With a legacy of innovation and a commitment to excellence, we support the worlds energy industry with advanced solutions across drilling, completions, production, and digital services. NOV's M/D Totco division specialises in instrumentation and monitoring systems, ensuring our customers achieve optimal performance through high-quality data and real-time support. The Field Support Engineer provides critical technical, operational, and workshop-based support for the Digital Completion Services (DCS) product line and wider M/D Totco activities. This role ensures the correct build, configuration, testing, mobilisation, and lifecycle support of electronic instrumentation, surface systems, and downhole monitoring equipment. Responsibilities include remote monitoring, workshop preparation, onsite installation, and operational troubleshooting in both domestic (UK) and international locations. As a key technical resource within NOV Digital Services, the Field Support Engineer plays a pivotal role in maintaining service continuity and operational excellence. Job description Digital Completion Services (DCS) Analyse operational data to identify irregularities and recommend corrective actions Provide remote monitoring, diagnostics, and troubleshooting for DCS equipment Mobilise to customer sites for installation, commissioning, and operational support Lead instrumentation checks, communication testing, and system handover procedures Deliver customer training on DCS systems and troubleshooting Build, assemble, configure, and function-test DCS equipment in the workshop Maintain accurate configuration logs, test documentation, and build records M/D Totco Instrumentation Support Provide technical support for sensors, surface acquisition units, and monitoring systems Assist with instrumentation tasks during drilling or completions operations Conduct testing, troubleshooting, and refurbishment of M/D Totco systems Support mobilisation and integration of M/D Totco equipment at customer sites Provide data interpretation and analysis when required Workshop Duties Build, configure, test, and certify DCS and M/D Totco equipment Perform fault finding, repairs, and equipment refurbishment Maintain calibration and compliance of workshop tools and equipment Prepare equipment for mobilisation, including logistics and documentation Document stock movements and support inventory accuracy Project Support & Coordination Support deployment projects, system upgrades, and integrations Assist with FAT/SAT processes and generate technical documentation Collaborate with Sales, Service, and Engineering teams to ensure project readiness Health, Safety & Compliance Comply with all NOV HSE policies and procedures Conduct risk assessments for workshop and field activities Maintain documentation for ISO compliance and QA standards Participate in safety reviews and continuous improvement initiatives General Responsibilities Produce high-quality technical documentation including schematics and field reports Contribute to equipment and process improvement initiatives Support team cross-training and knowledge sharing Perform additional duties as directed by the M/D Totco Service Manager Required profile Degree or HNC/HND in Electronics, Instrumentation, or related discipline Proven experience with field instrumentation, monitoring systems, or control equipment Competency in system configuration, diagnostics, and hardware integration Ability to interpret technical drawings and wiring schematics Valid passport and willingness to travel internationally Interpersonal Skills (optional) Strong communication and customer interaction skills Ability to work independently and collaboratively in dynamic environments Proactive mindset with a commitment to service excellence What we offer Opportunity to work with cutting-edge digital completion and instrumentation systems Exposure to international field operations and technical project work Career development through technical training and cross-functional collaboration Supportive and safety-conscious working environment Access to NOV's global network and resources Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme Travel Insurance TPBN1_UKTJ

Office Co-ordinator | Golders Green, London | Up to £32,000 (DOE) Bring structure, lead with empathy, and make a real difference every day. At London Cremation Company, we don’t just provide services—we support families through some of life’s most difficult moments with care, dignity and compassion. We’re now looking for an exceptional Office Co-ordinator to help bring organisation, consistency and calm leadership to our busy Golders Green site. What makes this Office Co-ordinator role different? This isn’t a traditional management role—but it does require leadership. You’ll: Guide and co-ordinate a small team of administrators Allocate workload and keep everything running smoothly Act as the go-to for problem-solving and escalations Help embed best practice - without disrupting team harmony You’ll also spend time at our Thames View site in Gravesend to learn proven processes—giving you the tools to elevate how things are done at Golders Green (we’ll cover all travel, accommodation and meals). What you’ll be doing Deliver a professional, empathetic front-line service to families and partners Manage cremation documentation, records and statutory compliance Oversee the daily cremation diary and service scheduling Handle queries and complaints with confidence and care Co-ordinate team workloads, rotas and holiday planning Support memorial enquiries and guide families through options Liaise with Funeral Directors, officiants and suppliers Process payments and maintain accurate financial records What you’ll bring Strong administration and organisational skills Experience working in a busy, customer-facing environment Confidence to co-ordinate people and workloads (without formal line management) A calm, professional approach when handling sensitive situations Excellent communication and relationship-building skills High attention to detail and strong IT/data accuracy A proactive mindset—you spot issues and fix them Experience in the bereavement sector is helpful, but not essential. What you’ll get 26 days holiday plus public holidays Occupational Sick Pay Income Protection Insurance Life Assurance Salary Sacrifice Pension Uniform & PPE provided Retail discounts and free financial wellbeing support Employee Assistance Programme Digital health & wellbeing tools Ongoing learning and development opportunities Free and discounted cremation benefits for family About us The London Cremation Company has been shaping cremation services in the UK since 1900. Across our six sites, we’re committed to delivering personal, respectful and compassionate experiences tailored to every family. Ready to apply? If you’re organised, people-focused, and ready to step into a role where structure meets compassion, we’d love to hear from you. APPLY NOW for immediate consideration

Team Leader vacancies to be based in Enfield. 6 Month+ contracts Join Our Team: Team Leader (Enfield and surrounding waterways (Lee & Stort)) We're excited to welcome a new Team Leader at our London & South East location, to supervise teams of Volunteers. Working Hours & Location This role follows a 37 hours, over a 7 day working pattern. The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the waterway. On-call responsibility Volunteer Leaders take part in an on-call rota alongside other Canal & River Trust colleagues: - Approximately 1 week in every 5 - Availability from 4:00pm to 8:00am on weekdays, plus the full weekend - A Trust vehicle will be taken home during on-call periods to respond to callouts The Volunteering Leader will be based at Enfield Lock, Ordnance Road, Enfield EN3 6JG. This role involves travel between sites and includes use of a Trust vehicle. Role Overview We're looking for practical, motivated Volunteer Leaders to support our Operations team in keeping the waterways around the upper Lee navigation and the River Lee open, safe and clean. This is a hands-on, operational role where you'll lead and support groups of volunteers to carry out essential maintenance and improvement tasks along the canal network. You'll work closely with our Operations staff, sometimes alongside them, to identify issues and organise volunteer activity to resolve them. If you enjoy working outdoors, leading people, and making a visible difference to local waterways, this could be a very rewarding role. Key Accountabilities: As a Volunteer Leader, you will: - Work closely with the Operations team to identify where support is needed - Recruit and organise volunteers to help resolve operational issues - Ensure volunteers are trained, supported and able to work safely - Plan and lead volunteer groups to carry out practical maintenance tasks - Deliver work that supports our purpose: Open, Safe & Clean waterways and towpaths Typical activities include: - Painting and site improvements - Fly-tipping and litter removal - Vegetation clearance - Lock maintenance (planned preventative maintenance) - Minor repairs and hole filling - Water control tasks Please note: This is a hands on operational maintenance role. While you'll be working in outdoor environments, the position does not involve gardening, planting projects, or creating habitats such as wildflower areas, planters, or tree planting. About you We're seeking an organised, proactive, and engaging Volunteering Lead to work closely with our Area Operations Manager. In this role, you'll support and guide a growing community of dedicated volunteers, as well as our internal team, all working together to protect, maintain, and enhance the environment and heritage of our local waterways for residents and visitors to enjoy. You'll be confident handling day to day administration and comfortable leading, motivating, and supporting volunteer groups. A strong focus on safety and a responsible approach are essential. It would be beneficial if you have experience in: - Health & Safety processes, including risk assessments and method statements - Safeguarding - Practical or maintenance work - Volunteer coordination or team leadership Skills & Qualifications - Experience of working within relevant environment e.g. volunteering, environmental works, customer service operations or maintenance. - Experience of leading a small team - Great organisation and?prioritising skills - Effective and engaging communication skills - Computer literate - with good knowledge of Microsoft Office package - You will need to be self-motivated, able to work flexible hours to meet volunteering and business needs and communicate well with customers, volunteers and staff at all levels. - Full UK Manual Driving License - Essential TPBN1_UKTJ

SERVICE TEAM LEADER Working Hours- Monday to Friday 9am till 530pm Location - Enfield Our client is looking for a customer service professional within the motor industry to join their successful team as Service Team Leader for a Bodyshop. The Service Team Leader will have a major part to play in achieving success by providing a professional service to all service customers and colleagues. Responsibilities of a Service Team Leader ·Provide exceptional customer service skills and lead by example. ·communicate service and repair work to customers ·Meet targets set by upselling additional products. ·Quoting works to be completed ·Maximise service department profitability ensuring customer awareness of all available workshop services ·Provide the highest level of customer care and satisfaction. Skills and Qualifications of a Service Team Leader ·Front Of House experience within a Bodyshop ·Initiative to think on your feet when met with difficult situations ·Ability to work as a leader as well as still being part of a team ·A commitment to deliver a first-class customer service ·Career driven and ambition to hit targets ·Knowledge to help team members to move forward ·MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Service Team Leader role, please contact Sara @ Auto Skills and quote job number: 53552

Arden White are proud to be partnering with the Edmiston London Heliport to recruit a Heliport Manager for one of the UK’s most high-profile and operationally critical aviation environments. This is a unique opportunity to take responsibility for the safe, efficient and professional operation of then busy London heliport, ensuring the highest standards across every flight, operator, and visitor experience. The Role You will act as the key operational lead and primary point of contact for all safety, regulatory, and operational matters across the site. Working closely with air traffic, fire and rescue, and customer operations teams, you will oversee both airside and landside operations, ensuring full compliance, safety excellence, and seamless service delivery. Key Responsibilities Lead day-to-day heliport operations Own safety, compliance and regulatory performance Oversee airside works and facility development projects Drive continuous improvement across operations Ensure exceptional service standards for all usersStakeholder Engagement You will work closely with key aviation and public stakeholders including: Civil Aviation Authority (CAA) Emergency services Aviation operators and partners Local residents and community groups You will also chair Consultative Group Meetings, supporting transparency, engagement, and strong community relations. About You We are seeking an experienced aviation or operational leader with: Strong safety and compliance background Proven operational management experience Excellent stakeholder and communication skills A passion for service excellence and continuous improvement Why Apply This is a rare opportunity to lead operations at one of London’s most important aviation hubs, playing a pivotal role in shaping its future. To find out more, contact Arden White or James Townsend for a confidential discussion. If you feel you have the skills to succeed in this role, please click to apply. Arden White specialises in technical engineering recruitment, and all job applications are managed by our team. We believe in the value of a personal touch, and we work hard to deliver a swift, professional, and friendly service for our clients and candidates. We are acting as a recruitment agency on behalf of our client for this vacancy, and whilst we are advertising the role, we are not the hiring company. Due to the high volume of applications, we’re unable to respond to everyone individually. If you haven’t heard from us within 14 days, unfortunately you’ve not been unsuccessful on this occasion. However, please continue to monitor our website vacancies for more opportunities

Constructive Moves is working with a leading London house-builder whom an unparalleled reputation for high-quality design, build and customer service to source a new Project Manager due to expansion of its Construction Team. As the lead Project Manager, for this 290 new build residential scheme in London which is a RC Frame apartment scheme. You must have a proven track record as a Project Manager within the house-building/residential sector, together with all the relevant certificates required. Your must have the ability to provide confident leadership, especially from a Commercial, Design, Construction, Sales and Health & Safety prospective. On a personal level, they are looking for someone with excellent management skills and whom is able to drive your site team to a strict programme plans, to time and budget. They are a supportive organisation whom will work with you to ensure your career with them delivers a structured progression plan, with opportunities to grow and develop your skillset and where longevity and quality is recognised and rewarded. There is a market leading salary and benefits package includes a pension, life insurance, company car/allowance, healthcare and an unrivalled bonus schemes and you'll be working for an ethical company which employs some of the best people in the sector. To find out more about this position, please contact Rob Burnham at Constructive Moves

On behalf of our client, we are seeking to recruit a Store Supervisor to join my client on a contract basis until January 2027. As the Store Supervisor you will have experience in retail management and you will lead and develop your team to achieve the store goals. Role: Store Supervisor Pay: £16.48 per hour PAYE Location: London Hours: 40 per week, Must be flexible to work any day of the week, Monday to Sunday on a rotational shift pattern Responsibilities As a Supervisor, you will represent and be the face of the company as well as providing a complete shopping experience that is unrivalled by our competitors. Your excellent communication skills will allow you to build long-lasting client relationships, improving both sales and service with your knowledge and engaging personality. Lead, inspire and challenge a team to deliver business growth for store, through great coaching and development Ensure that we have the right level of service and drive an audience first approach, by enhancing personalisation, "VIP" experiences and new propositions Continually review results, establish clear measures, sharing insights and revise as needed to drive performance Lead by example and support your team to deliver an environment for our products to come alive, be an expert in the technology space Deliver a sustainable retail platform that is efficient, ever evolving and that exceeds our customer's expectations, whilst balancing this with a safe, compliant and cost controlled culture Build a strong operating platform that ensures great availability for customers, whilst also monitoring waste and reductions to protect loss Continuously building product knowledge and keep updated of any product developments and supporting the store team to do so Be the brand guardian, ensuring your team understand what needs to be delivered and how Essential Skills: Proven experience of leading, motivating and developing in a premium retail environment Proven experience of Supervisor level A confident, composed approach Proven experience in running the day-to-day operations of a retail location Proven ability communicating with, challenging and influencing senior stakeholders Ideally have an understanding of the beauty industry Work in a collaborative style with a passion to deliver a 5-star customer experience while driving commercial results Track record for creating innovative solutions that solve problems and/or challenge convention An understanding of in-store operations, managing work schedules, stock management, compliance, health and safety, security and all day-to-day requirements of running a retail location Additional Information: 2 years referencing will be required along with proof of address and proof of NI If you are interested in applying for this position and you meet the requirements, please apply! Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. "Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow

SALES MANAGER London £65,000 – £75,000 basic + £40,000 OTE (Year 1) An exciting opportunity has arisen for an experienced Sales Manager to join a well-established, multi-award-winning Managed Service Provider specialising in cybersecurity, data resilience, cloud solutions, and IT services. With over 30 years of success supporting mid-market and enterprise organisations across the UK, this business is entering its next phase of growth and is looking for a commercially driven leader to help shape that journey. This role is ideal for a motivated sales professional with strong MSP experience, a passion for building high-performing teams, and the ability to drive both new business and account growth across a consultative sales environment. The business works with leading technology partners including Microsoft, Cisco, Dell, Veeam, Palo Alto Networks, and Wasabi, delivering cutting-edge solutions across cyber security, cloud infrastructure, and data protection. What We’re Looking For: Minimum 5 years’ experience within IT / MSP sales Strong background in cybersecurity, cloud, infrastructure, or data protection sales Proven success managing revenue growth and delivering measurable sales outcomes Experience leading and developing high-performing sales teams Willingness to travel nationally as required Full UK driving licence and access to a vehicleKey Responsibilities: Lead the full sales cycle from prospecting through to close Drive growth across both new and existing client accounts Develop and strengthen key vendor and distributor relationships Manage, coach, and mentor the Account Management team Deliver accurate forecasting, pipeline management, and CRM reporting Support go-to-market strategy and collaborate on demand generation initiatives Represent the business at customer meetings, industry events, and trade showsWhat’s On Offer: Private healthcare and additional health benefits Competitive base salary up to £75,000 Realistic OTE of £115,000 in Year 1 and £135,000 in Year 2 25 days annual leave + UK bank holidays Additional paid time off between Christmas and New Year Clear progression path into senior leadership, with potential for CRO-level advancement Ongoing training, professional certifications, and access to industry networking eventsThis is a fantastic opportunity to join a fast-growing technology business with an excellent reputation in the UK market and genuine long-term career progression. If you’d like to find out more, please apply today or get in touch with Kylie for a confidential conversation on (phone number removed) or email (url removed)

An excellent opportunity has arisen for an experienced Senior Customer Resolution Officer to join a reputable housing provider in London on a temporary basis. This is a key role responsible for leading the effective management of complaints, enquiries, and compliments, ensuring high standards of service delivery and positive outcomes for residents. You will take ownership of complex and high-risk cases, provide quality assurance across the team, and support the Manager in driving performance, consistency, and learning. The role combines hands-on case management with leadership, coaching, and stakeholder engagement. Rate: £24.50 - £25.50 Working Pattern: Hybrid Location: Greater London Key Responsibilities Lead the delivery of an effective complaints, enquiries, and compliments service, ensuring performance standards and timescales are met. Take responsibility for complex, multi-service complaints and specialist investigations from receipt through to resolution. Draft, review, and quality-assure complaint responses to ensure they are accurate, robust, and aligned with the Housing Ombudsman Code. Act as the first point of escalation for staff, providing guidance, coaching, and support. Line manage and supervise up to two-three staff, motivating and engaging the team to deliver high-quality outcomes. Coordinate and monitor responses to Members’ and Cabinet enquiries, ensuring timely and effective handling. Liaise with internal teams, contractors, and external stakeholders to track remedial actions through to completion. Coordinate and facilitate compensation payments in line with policy and delegated authority. Contribute to performance reporting, identifying trends, lessons learned, and opportunities for service improvement. Support the delivery of training for new and existing staff on complaints processes, procedures, and systems. Act as contract lead for allocated stakeholders, chairing regular meetings and monitoring complaint resolution progress. Provide cover for the Manager as required.Experience: Proven experience working within the social housing sector. Demonstrable experience resolving complaints within a diverse community setting. Experience managing complex caseloads and maintaining accurate case records.Knowledge: Strong working knowledge of the Housing Ombudsman Complaint Handling Code. Confident user of Microsoft Office applications, including Word, Excel, Outlook, and Teams.Skills & Attributes: Ability to lead, motivate, and support others. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities. Confident negotiator, able to influence stakeholders and achieve resolution. Apply now for the role of Senior Complaints Officer with a reputable housing provider, where you will play a key role in leading complaint resolution, improving customer outcomes, and driving service improvement across a diverse housing portfolio

Senior Field Service Engineer – Fire Systems Salary: £40,000 – £48,000 + Benefits Location: South West / West / South East London (SW/W/SE postcodes) Are you an experienced Field Service Engineer ready to take the next step in your career? We are seeking a Senior Field Service Engineer to join our growing team, covering key areas across South West, West, and South East London. This is an excellent opportunity for a highly skilled engineer with strong technical expertise in fire systems, particularly commissioning, who is looking for a stable role with progression potential and a competitive salary package. The Role As a Senior Field Service Engineer, you will be responsible for: • Servicing, maintaining, and fault-finding on a range of fire alarm systems, • Commissioning fire alarm systems to a high standard, • Supporting junior engineers and acting as a technical lead when required, • Ensuring all work complies with industry regulations and company standards, • Providing excellent customer service and maintaining strong client relationships Key Requirements • Proven experience as a Field Service Engineer within the fire and security industry, • Strong commissioning experience with fire alarm systems (essential), • In-depth knowledge of fire safety standards and regulations, • Ability to work independently across a designated patch, • Full UK driving licence, • Strong communication and problem-solving skills What’s on Offer • Competitive salary of £40,000 – £48,000 (depending on experience), • Company vehicle and tools provided, • Opportunities for career progression into leadership or specialist roles, • Ongoing training and professional development, • Supportive and forward-thinking team environment Location Requirement Candidates must live within or close to SW, W, or SE London postcodes and be willing to travel across this region

Assistant Store Manager | Central London (King's Cross) | £34,000 + Benefits We are seeking a driven and hands-on Assistant Store Manager to support the leadership of a high-performing flagship store for a well-established, founder-led premium British retail brand. Located in the heart of King's Cross, this compact, high-footfall store operates within one of London's busiest retail hubs. This is an exciting opportunity to play a key role in delivering strong weekly performance while supporting the success of a brand built on heritage, craftsmanship, and exceptional customer experience. The Role As Assistant Store Manager, you will work closely with the Store Manager to drive performance on the shopfloor, leading from the front and supporting the team in delivering outstanding service. You will play a key role in creating a high-energy, sales-driven environment, ensuring operational excellence while acting as a role model for customer experience and team engagement. This is a fast-paced, high-density environment requiring energy, resilience, and strong commercial awareness. You will be trusted to take ownership in the Store Manager's absence and contribute to the overall success of the store. Key Responsibilities Support the Store Manager in leading, motivating, and developing a high-performing team Take ownership of the shopfloor, driving sales and delivering an exceptional customer experience Contribute to achieving key KPIs including UPT, ATV, and customer capture Maintain high standards of visual merchandising and overall store presentation Support day-to-day operations, including planning, productivity, and stock management Step up to lead the store in the absence of the Store Manager Coach and support team members through regular feedback and on-the-job developmentAbout You Experience in a supervisory or Assistant Manager role within a premium or service-led retail environment A hands-on leader who enjoys being on the shopfloor and supporting team success Passionate about delivering exceptional customer experiences Commercially aware, with an understanding of key retail KPIs Resilient and adaptable in a fast-paced, high-volume environment Strong attention to detail in product presentation and store standards A supportive team player with a natural ability to motivate othersThe Environment Founder-led business with strong values and clear direction Collaborative culture where ideas are encouraged and valued High trust and opportunity to take ownership Shopfloor-first approach focused on service, sales, and team engagement Inclusive, supportive, and professional team environmentWhat's on Offer £34,000 salary £5 daily lunch allowance Optional 4-day working week (40 hours across 4 days) Opportunity to step into a leadership role and grow your career Work within a respected premium retail brand Prime King's Cross location with excellent transport links, including EurostarIf you are an ambitious Assistant Store Manager looking to take the next step in a fast-paced retail environment, we would love to hear from you. BH35845

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it? What will you be doing? Youll investigate, detect, and prevent gas and electricity theft in residential and commercial properties. Youll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken. You'll collect evidence and provide information to the client to decide next steps. Youll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de-energising/disconnecting the supply. Do you take pride in your customer service skills? As a Revenue Protection Officers youll be proud of your work and demonstrate professionalism and integrity. Youll also have the ability to remain calm and professional and confronting situations. Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all youll need is a positive, proactive, and solution-oriented mindset. Are you joining on a non-technical or single fuel basis? Youll also be upskilled by the company to become a qualified dual fuel engineer! Youll get full training on revenue protection and conflict management. What youll bring Valid UK driving licence - You must have a full UK licence and have less than 6 points. CCN1 / CMA1 / CMA3 with MET1 NVQ Level 2 in Smart Metering (Dual Fuel) / MOCOPA Experience installing gas and electric smart meters Strong customer service background with the ability to remain calm and professional in challenging situations Nice to have (but not essential): 3-phase qualification / CT / Medium Pressure Whats in it for you? Salary: Dual Fuel - £45,538 (if based inside the M25*) Dual Fuel (3 phase/CT) - £46,623 (if based inside the M25*) We offer a range of benefits designed to support your life in and out of work, some of which include: £2000 per year safety and attendance bonus Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company van/vehicle and fuel card for business use Discretionary bonus scheme 22 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Standby / Overtime / Call out About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Wereresponsibleand go further for our people, clients, communities and the planet Wereopenand seek new and better ways of exceeding expectations Weretogetherand as one team; the whole is greater than the sum of the parts Wereambitiousand embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note:Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE INDREG TPBN1_UKTJ

Vacancy type: Paid Vacancy Function: Retail Location: Field Based Salary: £28,189 per annum Contract type: Permanent Contract hours: Full time Weekly hours: 37.5 hours per week / (5 days) Monday to Saturday (with an occasional requirement to cover shops on Sundays and Bank Holidays) Closing Date: 10/05/2026 Ref No: 1060 Were excited to introduce a brand-new opportunity for a motivated and passionate Shop Cover Manager to join our team! This is a full-time role working 37.5 hours per week (5 days), offering variety, challenge, and the chance to make a real impact across our shops. About the role: As Shop Cover Manager, you will play a vital role in keeping our retail operation running smoothly. You will provide hands-on management cover across a geographical area of shops when shop managers are absent, ensuring each shop continues to deliver excellent standards, great customer experiences and strong financial performance. This is a varied and dynamic role where no two days are the same. Youll step into different shop environments, quickly building positive relationships with colleagues and volunteers, maintaining high visual and operational standards, and driving sales to support our charitable mission. Youll be responsible for the day-to-day running of assigned shops during cover periods, including supporting and motivating volunteers, managing stock and displays, driving income, ensuring compliance with policies and procedures, and maintaining a welcoming, community-focused atmosphere. Flexibility is key, as you will travel between shops and adapt to different teams and challenges. The role will typically involve covering our shops in the South West Wales and Swansea Bay Retail Area, with shops in Cardigan, Lampeter, Carmarthen, Llanelli, Neath, Port Talbot, Aberdare and Porthcawl. The postholder will regularly travel between these locations and there will be occasional requirements to support our other shops across South East Wales, depending on business needs. Details of the geographical area applicants are expected to cover are shown on the attached map. Applicants must normally live within 10 miles of this geographical area in order to apply for the role. If you live outside this area and would like to be considered, please email your details, including your home location. You will be required to work 5 days per week Monday to Saturday 9.00am to 5.00pm, and occasional Sunday and Bank Holidays 9.00am to 5.00pm. Travel expenses will be paid in line with HMRC guidelines. About you: We are looking for an experienced and passionate retail manager who thrives in a fast-paced, people-focused environment. Confident, approachable and adaptable, youre able to quickly assess situations, lead teams effectively and keep things running smoothly, even when stepping into unfamiliar settings. You will bring: Proven experience in retail management, ideally within charity or multi-site retail Strong leadership and people management skills, with the ability to motivate and support volunteers Excellent organisational skills and a practical, solution-focused mindset Confidence working independently and making decisions when required A flexible approach, including the ability to travel and provide cover across different locations Most importantly, you will share our values and be motivated by making a difference through your work. If you enjoy variety, problem-solving and supporting teams to succeed, this could be the perfect role for you. The benefits of working for Ty Hafan include: Group Personal Pension Scheme with an employer contribution of 5% Annual holiday entitlement of 25 days (rising to 27 with service) ,plus Bank Holidays (based on FTE). Life Assurance (Death in Service benefit) A comprehensive induction plan and learning and development opportunities Employee assistance program, which provides a range of free services including counselling, financial and legal support Unlimited access to a 24/7 online GP as well as a range of other health experts Healthcare Cash Plan claim back the cost for appointments and treatment such as dental, optical or physio Cycle to work scheme, technology and mobile phone benefit Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop). About our Retail department: Ty Hafan currently has 17 charity shops, geographically spread from Cardigan in the west of Wales to Cwmbran in the east. Our dedicated Retail team plays a key role in raising essential funds to enable Ty Hafans care provision through our hospice and community programmes which support life-limited children and their families in Wales. We strive to be an innovative, supportive, and agile team, working to collectively deliver ambitious goals. Our retail network raises money for the Charity from the sale of donated goods (mainly clothing, bric-a-brac and household goods) to the general public, a small amount of bought-in new goods, and the sale of tickets for the charitys Crackerjackpot weekly lottery. Income is also generated from cash donations, gift aid on donated goods and the sale of waste clothing and household goods to recycling merchants. Each salaried Shop Manager is supported by 1 or 2 salaried Deputies and a team of volunteers. About Ty Hafans ambition: When a childs life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond. At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition we know that everyone plays a huge part in making sure that no family faces their childs short life alone. Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need. Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the childs short life, at end of life, through bereavement and beyond.? Our Values: At Ty Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. Please see the attached job description and person specification for more information. Tips for candidates all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout. Please note this role is subject to the outcome of an Enhanced DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. Ty Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under-represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know. Please note: we may close the vacancy earlier should sufficient applications be received. Agencies need not apply. Closing Date: Sunday 10th May 2026 Interview Dates: 19th, 20th and 21st May 2026 TPBN1_UKTJ

Job Title: Chinese Speaking Team Leader Location: Colindale Salary: Up to £29,000 per annum Role: Full-Time Permanent Are you a dynamic Team Leader or Supervisor ready for a step up in your career? We are seeking a hands-on, energetic person who leads by example on the shop floor. Established in the 1960s, we are a market-leading business based in the heart of London’s vibrant Chinatown. Over the last 55 years, we have expanded across the UK and become one of the nation’s most diverse food retailers. About the Role: As a Team Leader, you will lead, motivate, and inspire your team to provide exceptional service to every customer. You will be responsible for maintaining high standards across the store and driving your team to achieve targets and enhance the customer experience. This is a great opportunity for a career-driven individual looking to immerse themselves in a people-focused company and take the next step in their career. Key Responsibilities: Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development Drive sales by maximising every opportunity, while maintaining positive standards Maintain high levels of stock availability, ensuring store presentation is at its best Oversee daily store operations, ensuring outstanding customer service at all times Inspire the team to deliver top-tier customer service, achieving KPIs and exceeding customer satisfaction goals Maintain and enforce safe working practices across the store Work closely with the management team to drive improvements and growthYou: Fluent in Cantonese or Mandarin (essential) A natural leader with a strong ability to inspire, coach, and motivate your team Proven experience in a fast-paced retail, hospitality, or leisure environment Passionate about customer experience and delivering retail excellence Strong work ethic, proactive attitude, and the ability to thrive in a demanding environment Articulate, confident, and able to communicate effectively with both customers and colleaguesIdeal Candidate: Previous experience in a retail management position or similar fast-paced environment A passion for people development, achieving team success, and delivering results Ability to manage multiple tasks while ensuring excellent service delivery Strong communicator with the ability to solve problems effectivelyBenefits: Career development and progression opportunities Competitive salary, store discount and free on-site parking Ongoing training and support to help you succeed in your role A dynamic and fast-paced work environment where you are encouraged to grow and achieve your potentialPlease note: This role will require an initial training period of 3 months at the Tottenham location, with travel costs covered. If you're a career-focused Team Leader who thrives in a fast-paced, people-focused environment, APPLY NOW for immediate consideration! ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query

Job Title: Senior Security Technical Engineer/Supervisor Are you an experienced Senior Security Technical Engineer/Supervisor looking for your next challenge? Do you take pride in your work, working efficiently and safely, delivering a first-class service in live environments? Then read on, this could be the ideal opportunity for you. We are a long-standing family run business who are industry leaders in providing Fire, Security, Reception and Data system solutions. We are looking for an experienced Senior Technical Engineer/Supervisor to supervise all our engineers and contractors on our projects. We are looking for a strong leader and team player who will embrace a fast start in return for a rewarding package Role Responsibilities and Duties for Senior Technical Engineer/Supervisor : Install, service, commission, fault-finding and commissioning of Access Control, Door Entry, CCTV and Intruder Alarm Systems. Supervise, mentor, and guide junior engineers and subcontractors on site Lead works on high-rise developments and in occupied residential or commercial buildings Read, interpret, and work from drawings, site plans, and system schematics Excellent knowledge of relevant standards and regulations (NSI NCP 109, SSAIB Security) Carry out site surveys, testing, inspections, and handovers Maintain high standards of health & safety, particularly in live and occupied environments Liaise with clients, main contractors, and other stakeholders to coordinate works Complete accurate documentation, reports, and certification Adhoc duties as required. Qualifications & Experience Required for Senior Technical Engineer/Supervisor : SSSTS or equivalent supervisory qualification ECS or CSCS Card Sound working knowledge of relevant standards and regulations: (NSI NCP 109, SSAIB Security) Solid experience installing, servicing, fault finding and commissioning of Access Control, Door Entry, CCTV and Intruder Alarm Systems. Asbestos Awareness Working at Height Manual Handling Manufacturer training (preferred) IPAF and/or PASMA (Desired) Full UK driving licence and Right to Work in the UK Minimum of 5 years experience working within the Security Industry Supervisory experience and the mentoring/guiding of others Excellent fault-finding and problem-solving abilities Ability to communicate professionally with a customer-focused approach Salary :£40,000 to £45,000 DOE - overtime and bonus opportunities Hours of work: Mon-Fri 8am-5pm What we offer: Company van, fuel card, tools, and uniform Ongoing professional development and training (Manufacturers, H&S) Holidays: 20 days plus Bank Holidays per annum (increasing annually to a max of 25 after 5 years) + your birthday off Benefits: Comprehensive Company Health Insurance, Quarterly Events. TPBN1_UKTJ

Maintenance Manager – Hard Services Provider – Euston - up to 65K One of our long standing clients is currently looking to recruit a Maintenance Manager to work as part of their busy estates team to help service and maintain one of their most important contracts based in North London. They are looking for an experienced Maintenance Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their engineering team; as well as supporting the senior management. The role will also be reporting directly to the Account Manager, who you will be working closely with on a day to day basis. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows: Control of all electrical services, together with management of all associated engineering contracts. Manage all statutory compliance. Control of all building services, infrastructure, maintenance and repairs. Assist with project management of any building refurbishment projects. Ensure that all plant, back up and monitoring systems are maintained in good functioning order at all times, including the testing of all essential systems on a regular basis and in accordance with any relevant legislation. Control of trouble-shooting engineering support. Day to day support and adjustment of infrastructure as required, including liaison with user groups, preparation of documentation for changes, approved appointment of contractors and site supervision. Control of all relevant outsourced contracts. Ensure all procedures are adhered to by all relevant contractors and in accordance with current legislation. Ensure frequent checks are carried out to ensure cost effectiveness against market trends and that value for money is realised for all services. Chair regular update meetings with all contract managers relevant to services provided. Management of electrical related ‘incidents/outages’ Implement plans and actions through your leadership skill to identify and deliver additional work opportunities and technical solutions Provide technical guidance and support as required to ensure electrical systems are maintained to a high standard and defects are swiftly identified and rectified. Effective co-ordination of available resources to achieve technical and innovative solutions. Lead the team to achieve sustainability objectives to improve energy consumption through operational enhancement, whilst seeking out efficient technologies and scoping proposals for considerationApplicants for this role must be able to meet the following criteria: Recognised apprenticeship and fully electrical qualified to recognised level ie C&G, HNC/HND. Proven background in a hard services maintenance role. Previous experience and involvement in managing contractors. Experience of working within estate environments, hospitals, healthcare. A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions. Must be a team player committed to working in a quality and professional environment. Strong people management skills. Excellent written and verbal communication skills

Branch Manager Outskirts of New Malden £45,000 + bonus + benefits + company car + phone + 25 days holiday + bank holidays Lloyd Recruitment Services are pleased to be working with a growing and well-established home improvement business who are looking for a hands-on Branch Manager to take the lead in a busy, fast-paced environment. This is a great opportunity for someone who enjoys being at the centre of operations, leading a small team, dealing with customers, and keeping everything running smoothly day to day. If you are someone who likes variety, takes ownership, and isn't afraid to roll up your sleeves, then this is the role for you. This is ideal for someone currently in a supervisory or management role who wants more ownership and the chance to make a real impact. Branch Manager Key Responsibilities Lead and manage a small branch team Oversee day-to-day branch operations and workflow Handle customer enquiries and support sales activity Manage incoming calls, emails, and general communications Coordinate installation schedules and job planning Provide face-to-face customer support when required Monitor and check incoming deliveries (quantities and condition) Support stock handling and general goods-in processes Assist with hands-on operational tasks as needed Maintain high standards of service, organisation, and efficiency Support the team to meet performance and service targetsBranch Manager Essential Skills & Experience Previous experience in a supervisory or management role Strong background in sales and customer service Proven ability to lead, motivate, and support a team Excellent communication skills (written and verbal) Strong organisational and time management skills Ability to manage multiple tasks in a busy environment Confident handling customer and supplier interactions IT literate (email, systems, and basic Microsoft Office) Strong attention to detail and accuracy Full UK driving licence Comfortable with a hands-on, operational role when requiredDesirable The business operates within the home improvement and exterior solutions sector, so an interest or background in construction, trade, or similar environments would be a real advantage. Extra Information: Refer a friend and earn up to £500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer

Maths Lead Teacher (SEN) | Barnet, London | September 2026 Start Start Date: 01/09/2026 Contract: Full Time, Temporary Salary: £41,935 – £56,154 per annum (M3–U3) Salary will be determined based on experience and position on the Main Pay Range. The maximum salary is applicable to candidates with substantial teaching experience equivalent to U3. Are you a passionate Maths specialist ready to step into a leadership role where you can truly transform lives? Teach Now is proud to be recruiting for a Maths Lead Teacher (SEN) to join a highly supportive and forward-thinking special academy in Barnet, working with students aged 11–19 with learning disabilities, autism, and complex needs. This is a unique opportunity to lead a functional, real-world maths curriculum and inspire learners to develop confidence, independence, and essential life skills. You will take ownership of Maths across Key Stages 3–5, shaping a curriculum that is accessible, engaging, and tailored to meet the diverse needs of learners in a specialist SEND setting. About the Setting • A well-established special academy supporting around 195 students aged 11–19 • A nurturing, therapeutic, and person-centred environment • Small class sizes and high staff-to-student ratios • Strong leadership team with a clear commitment to staff development • A collaborative culture focused on inclusion, innovation, and continuous improvement Key Responsibilities • Lead and develop the Maths curriculum across KS3–KS5 • Deliver engaging, practical maths lessons with a focus on functional numeracy • Support students in achieving Entry Level and Functional Skills qualifications • Adapt teaching strategies to meet a wide range of SEND needs • Use sensory, visual, and scaffolded approaches to support learning • Coach and mentor colleagues to enhance teaching and learning across the school • Work collaboratively with leadership, families, and external professionals What We’re Looking For • Qualified Teacher Status (QTS) – essential • Experienced Maths teacher (M3–U3) with strong subject knowledge • Proven experience working within SEND or specialist settings - essential • Deep understanding of autism, learning disabilities, and complex needs • Knowledge of EHCPs, person-centred planning, and SEND frameworks • Experience with approaches such as SCERTS, sensory strategies, and regulation techniques • A reflective, resilient, and compassionate practitioner with leadership potential Why This Role Stands Out • Dedicated leadership time (1 day per week) to develop your subject area • HLTA support for pastoral and form tutor responsibilities • Excellent SEND-focused CPD and clear career progression pathways • Strong, supportive senior leadership team • Opportunity to make a meaningful impact through inclusive, real-world learning Why work via Teach Now? Teach-Now are a widely recognised, education recruitment company. We pride ourselves on our high levels of customer service and professional development that we offer our teachers and support staff. We: • Ensure that you will have your own dedicated consultant who will provide ongoing support and guidance. • Offer an excellent ‘refer a friend’ scheme that pays you £150 for each candidate you refer to us after they have worked and been paid for their first 10 days. • Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee. • Give you access to a wide range of CPD training through our in-house team of experienced senior leaders Application Process: Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you. Teach Now operates stringent safer recruitment procedures. We are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance

Capital Project Manager Directorate: Climate, Homes and Economy Service: Property and Asset Management Pay rate: £232.58 a day PAYE £313.42 a day Umbrella Duration: 3 Months Location: Hackney E8, Hybrid Responsible to: Head of Capital Delivery The Role This post is a key part of the Property and Asset Management team, holding a fundamental role in delivering multi-million-pound programmes of work identified in the Council's housing investment plans. You will lead capital works projects from inception to completion, taking full responsibility for cost, quality, and delivery. You will act as the lead on developing projects through the Council's capital work stages, including commissioning, developing scopes of work, reviewing technical proposals, and administering works contracts on-site. Main Areas of Responsibility Project Delivery: Develop and implement capital construction projects to meet Hackney's Housing Asset Management Strategy and legislative standards. Contract Administration: Act as the contract administrator for projects under frameworks or standalone contracts, leading mini-tendering and overseeing works on-site. Risk & Safety: Identify and manage construction risks and ensure contractors fulfill their CDM (Construction Design and Management) requirements. Financial Oversight: Manage project budgets, review pricing documentation, and approve payment recommendations in accordance with Council standing orders. Team Leadership: Coordinate a multi-disciplinary project team including Quantity Surveyors, Design Officers, Clerk of Works, and Resident Liaison Officers. Resident Engagement: Contribute to resident consultations, chairing public meetings and ensuring services are delivered in a customer-focused manner. About You We are looking for a proactive professional who is committed to high standards and collaborative working. Qualifications & Knowledge: A degree-level qualification in a relevant discipline (e.g., surveying, architecture, engineering) or equivalent significant experience in construction and project management. Strong knowledge of building maintenance and experience working with housing management databases and office systems. A professional qualification in project management or contract administration is desirable.Skills & Abilities: Proficient IT skills, specifically with Google packages. High level of numeracy for carrying out detailed calculations and preparing data. Excellent verbal and written communication skills for dealing with the public, councillors, and senior managers. Ability to prioritize a heavy workload involving multiple complex projects. Working with Hackney At Hackney, we are Proud, Ambitious, Pioneering, Open, Proactive, and Inclusive. We work to make Hackney a place for everyone, celebrating diversity and ensuring our residents have the chance to lead healthy, successful lives. Special Requirements: Willingness to work flexible hours, including some evenings and weekends, to attend resident consultation and stakeholder meetings. A wholehearted commitment to achieving equality of opportunity and celebrating diversity. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy

Job title Business Development Manager Location: Hybrid – one day at head office in Berkshire home working, travel to sites in Kent, Essex & London Salary: Basic salary £45k OTE £75k Hours: Monday to Friday, 8.30am to 5.00pm Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to the Head of Sales & Marketing, they are looking for an ambitious Business Development Manager to join their expanding sales team and drive their growth even further. Your primary focus will be to build a solid pipeline of new business, establishing strong relationships with prospective clients, assisting our continued expansion. What You’ll Be Doing • Prospecting & Business Development: Spend two days a week identifying and targeting new business opportunities, • Appointments & Leads: Book a set number of qualified appointments each week, with a focus on specific geographic areas, • Lead Management: In addition to individual prospecting efforts, the company generated a significant number of inbound leads last year (circa £2.5m per BDM) which you would need to qualify and book, • Customer Site Visits: Travel to customer locations to attend meetings, survey buildings, and provide tailored quotes for cleaning services, • Negotiation & Objection Handling: Navigate objections and negotiate pricing effectively, • Relationship Building: Build lasting business relationships, managing the sales process from lead to close, • Market Insight: Stay up to date with industry trends, competitor activities, and emerging opportunities, • Collaboration: Work closely with our operations team to ensure smooth contract transitions and successful mobilisation, • Sales Maximisation: Undertake other tasks to optimise sales revenue and achieve targets. About you They are looking for an experienced Business Development Manager (preferably in the cleaning/FM sector) who thrives on challenge and enjoys the satisfaction of closing high-value deals. You will have strong communication skills, both written and verbal, Self-drive and tenacity to pursue new opportunities and possess an ability to work well as part of a team What You’ll Need • A solid background in direct sales (experience in cleaning or similar industries is a plus), • Experience of selling a service (preferably in the cleaning/FM industry), • Proven success selling contracts valued at £1.5m+ annually (80% inbound leads), • A proven track record in prospecting and closing deals, • Experience in the education or medical sectors would be an advantage, but not essential, • A valid UK driver’s license, • The right to work in the UK and satisfactory references What they can offer you Flexibility in work hours and location (average of 1 day in the office, 4 days working from home/out in the field) Company vehicle or mileage allowance iPad, laptop and Company mobile phone Competitive salary with an attractive commission structure Up to 27 days’ annual leave (depending on length of service) NEST pension scheme Opportunities for training, professional development and career progression Quarterly employee recognition awards A friendly and inclusive working culture Regular team events and employee perks Free parking and refreshments when in the office An inclusive, equal opportunities workplace where diversity is valued and everyone is welcome Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

Store Manager- Fashion retail Overview We are seeking a dynamic and experienced Store Manager to lead our retail team and oversee daily store operations. The ideal candidate will possess strong management skills, excellent communication abilities, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to utilise your organisational talents and leadership qualities within a vibrant retail environment. The successful applicant will be responsible for driving sales, managing staff, and ensuring the smooth functioning of the store to meet business objectives. Responsibilities • Lead and motivate the store team to achieve sales targets and deliver outstanding customer service., • Supervise daily store operations, including stock management, merchandising, and visual presentation., • Recruit, train, and develop staff to enhance team performance and professional growth., • Implement effective sales strategies and promotional activities to maximise revenue., • Maintain high standards of organisation, cleanliness, and safety within the store environment., • Manage administrative tasks such as scheduling, reporting, and stock control., • Foster positive relationships with customers, addressing enquiries and resolving issues promptly., • Analyse sales data and market trends to inform business decisions and optimise performance. Skills • Proven management experience within a fashion retail or similar environment, with supervising or team management responsibilities., • Strong leadership qualities with the ability to inspire and motivate staff., • Excellent communication skills, including phone etiquette and interpersonal abilities., • Proficient organisational skills with attention to detail in merchandising and stock management., • Effective time management skills to prioritise tasks in a fast-paced setting., • Ability to adapt quickly to changing priorities while maintaining professionalism. This role is ideal for a proactive individual who can work well within a supportive team environment. The successful candidate will demonstrate organisational excellence, leadership capability, and a customer-focused approach that aligns with our company values. Exciting opportunity to join an innovated, and inspiring retailer

About the Role: As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities. Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions. Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors. Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation. Oversee programs ran by third party vendors. This includes food delivery, organizing events, providing transportation, or mail distribution. Ensure all invoices for business services billed. Ensure support provided by the team is efficient and consistent. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. #GWSEMEA

Assistant Store Manager - Lifestyle Brand - Flagship Store Salary: circa £30k + Commission + Benefits Location: Dartford, Kent We're looking for an experienced Assistant Store Manager to lead a high-profile lifestyle brand store. If you're commercially focused, passionate about retail, and thrive on leading people and driving sales, this could be your next step. What You'll Do * Lead, coach, and inspire your team to deliver exceptional customer service. * Take full responsibility for store performance, sales, and operations. * Drive sales growth and exceed KPIs and targets. * Deliver training and development so your team are confident brand ambassadors. * Oversee stock control, compliance, health & safety, and store standards. * Implement promotions and marketing activities to increase footfall and conversion. What We're Looking For * 3-5 years' experience as an Assistant Store Manager / Retail Manager / Outlet Manager. * Proven track record of sales success and team leadership. * Strong communication and organisational skills. * Customer-focused with a hands-on, proactive approach. * Flexibility to work retail hours, including weekends. What's on Offer * Competitive salary + commission scheme. * 25 days holiday. * Private medical insurance, life insurance & pension. * Staff lunches, social events & team initiatives. * Clear training & career development opportunities. Apply Today If you're ready to take the next step in your retail management career with a leading lifestyle brand, apply now. Mandeville is acting as an Employment Agency in relation to this vacancy

SEN Teacher (STEM) | Barnet, London | September 2026 Start Date: 01/09/2026 Contract: Full Time, Temporary Salary: £41,935 – £56,154 per annum (M3–U3) Salary will be determined based on experience and position on the Main Pay Range. The maximum salary is applicable to candidates with substantial teaching experience equivalent to U3. Are you an experienced and passionate STEM teacher ready to make a real difference in a specialist SEND setting? Teach Now is proud to present an exciting opportunity for a SEN Teacher (STEM) to join a forward-thinking special academy in Barnet, supporting students aged 11–19 with learning disabilities, autism, and complex needs. This is more than just a teaching role — it’s a chance to lead, innovate, and shape a meaningful, real-world curriculum that prepares young people for life beyond school. You will take a lead role in delivering and developing a hands-on, practical STEM curriculum across Key Stages 3–5, tailored to meet the diverse needs of students in a supportive SEND environment. About the Setting • A well-established special academy with approximately 195 students aged 11–19 • A nurturing, person-centred environment with small class sizes and high staff-to-student ratios • Strong emphasis on practical, real-world learning and vocational pathways • Supportive leadership team committed to staff wellbeing and development • Collaborative culture with a focus on innovation and inclusion Key Responsibilities • Deliver engaging, hands-on STEM lessons including science, horticulture, food technology, and design technology • Lead the development of a functional and accessible STEM curriculum across KS3–KS5 • Ensure safe delivery of practical subjects, including risk assessments and health & safety compliance • Support students in achieving relevant accreditations (e.g. Functional Skills, vocational qualifications) • Adapt teaching strategies to meet a wide range of SEND needs • Mentor and support colleagues through coaching and best practice sharing • Build strong partnerships with families, external agencies, and vocational providers What We’re Looking For • Qualified Teacher Status (QTS) – essential • Experienced teacher (M3–U3) with a STEM specialism • Proven experience working with students with SEND, including autism and complex needs - essential • Strong understanding of approaches such as sensory integration, SCERTS, and trauma-informed practice • Ability to deliver highly differentiated, engaging, and accessible lessons • A compassionate, resilient, and patient approach • Excellent communication, organisation, and leadership skills Why This Role Stands Out • Dedicated leadership time (1 day per week) to develop your specialism • HLTA support for pastoral and form responsibilities • Exceptional SEND-focused CPD and clear career progression pathways • Supportive senior leadership team and collaborative staff culture • Opportunity to truly impact lives through meaningful, real-world education If you’re a committed STEM educator with a passion for SEND and leadership, this is a unique opportunity to take your career to the next level in a rewarding and supportive environment. Why work via Teach Now? Teach-Now are a widely recognised, education recruitment company. We pride ourselves on our high levels of customer service and professional development that we offer our teachers and support staff. We: • Ensure that you will have your own dedicated consultant who will provide ongoing support and guidance. • Offer an excellent ‘refer a friend’ scheme that pays you £150 for each candidate you refer to us after they have worked and been paid for their first 10 days. • Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee. • Give you access to a wide range of CPD training through our in-house team of experienced senior leaders Application Process: Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you. Teach Now operates stringent safer recruitment procedures. We are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance

Senior Product Development Manager Location: South London Reporting into: Business Development Director Salary: £60-65k// 4 days on site, 1 day WFH Are you obsessed with creating game-changing food products? Love the buzz of innovation and the pace of the food-to-go world? This is your chance to lead NPD for a fast-growing, family-led manufacturer that prides itself on hand-crafted, high-quality products and a people-first culture. The Role As Senior Product Development Manager, you'll be at the centre of bringing exciting new products to life - from bold ideas to successful launches. You'll own the NPD strategy, inspire a talented team, and collaborate with chefs, customers, and cross‑functional teams to deliver products that stand out in a competitive market. If you thrive in a hands-on, agile environment where creativity meets commercial thinking, you'll feel right at home. What You'll Be Doing Driving and refining the full NPD critical path Leading projects from concept to launch with excellence at every stage (including Process and Factory Scale Up!) Acting as the go-to contact for internal teams and customers Preparing key documentation and presenting with confidence Managing, mentoring, and motivating an ambitious NPD team Working closely with chefs to turn briefs into winning products Tracking trends, benchmarking competitors, and spotting new opportunities Building strong customer relationships based on trust and expertise Embedding a high-performing, collaborative team culture What You Bring Experience: Proven NPD experience in food manufacturing (ideally food-to-go) Strong understanding of factory processes and cross-functional collaboration Leadership experience - managing teams or departments Confident in customer-facing roles (retail or foodservice)Skills: Excellent communication & stakeholder management A natural project leader with strong organisation skills Commercially aware, process-driven, and solutions-focused Great problem solver, adaptable, and keen to drive positive change Above all - a passion for food and innovation What's In It for You Free lunch & drinks daily Regular socials: summer & Christmas parties, BBQs, pizza days, ice cream vans & more Ongoing training and career progression Sponsored professional development Pension scheme Cash plan & wellbeing support Discounts on car repairs & MOTs Gym scheme Cycle to Work Mental health champions Access to wellbeing services 33 days annual leave 1 paid charity day each year Long service awards If this looks of interest, please click apply and I will be in contact with more details

Operations Manager | Night Shift | London Shift Pattern: 12:00am – 9:00am | 5 days per week Our client: • Established and growing wholesale operation supplying premium products into a diverse customer base, • Fast-paced, high-volume environment with service and quality at the core of the operation, • Significant growth plans with investment into operations, infrastructure, and systems, • Strong reputation within their market, built on quality, reliability, and customer service The role: • Lead the end-to-end warehouse operation across goods-in, picking, packing, dispatch, and stock control, • Build, develop, and manage a high-performing operational leadership team, • Improve operational performance across service, efficiency, cost, and customer delivery metrics, • Implement structure, SOPs, and process improvements to drive consistency and accountability, • Support business growth by ensuring operational capability scales effectively Ideal candidate • Proven experience in an Operations Manager, Warehouse Manager, or Distribution leadership role, • Strong leadership background managing large teams and developing frontline managers, • Experience operating in fast-paced food, FMCG, wholesale, logistics, or distribution environments, • Strong understanding of warehouse KPIs, including OTIF/OSOTIF, labour productivity, and stock accuracy, • Commercially minded with a track record of improving operational efficiency and reducing costs Please send your CV using the form on this page, quoting reference 14/17668/7. Confidentiality assured. Whilst we would like to respond to all our online applicants, regrettably, we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately, the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website

Health Club Assistant Manager We are currently recruiting for a an Assistant Club Manager position for a 5* Leisure Management company operating high-end luxury residential developments across London. If you are an Operations manager ready to step up this is a great opportunity. This facility based in South West London hosts a Gym with unrivalled top of the range equipment, a stunning Swimming Pool with a Sauna/ Spa, Studios and Personal Training. As the Assistant Club Manager you will be responsible for supporting the Club Manager on the day to day operation, managing the lifeguard team, driving the quality of standards and programme on offer whilst ensuring the delivery of exceptional levels of customer service to all residents and their guests. This contract is a Full time position. Skills and Experience: Management experience in health club environment Experience managing a lifeguard or wetside team A strong understanding for 5* customer service and standards Experience of supporting Club operations within the Leisure Ability to lead and motivate team members Good standards of computer literacy in Microsoft Word, Excel, PowerPoint and Excel Good understanding of health and safety requirements of a gym and swimming pool Ability to handle multiple tasks at one time Excellent customer service, communication, and interpersonal skills required Well presented, professional and approachable Desirable Qualifications: Level 2 or 3 Fitness qualified Or willing to undertake NPLQ qualified or willing to undertake Salary Up to £35K This company offers a fantastic working environment, great culture and are renown for driving succession plans for personal career progression. TPBN1_UKTJ

GLL is looking for a Centre Swim School Lead to work at Wembley Leisure Centre. If you have the skills and ambition to join us as a Centre Swim School Lead, there has never been a more exciting time to join us. As a Centre Swim School Lead, you will be the link between our customers, swimming teachers, and the leisure centre team. You will be responsible for a centre's swim school programmes, including school swimming and all other swim school course products. This key role provides technical support to the centre teams to ensure the smooth running of the lessons and a high-quality, consistent level of customer service. Your role will bring organisation and structure to the swim schools as you develop a plan to manage the programme, lead and inspire your swimming teachers, and grow the income and number of pupils learning to swim. This role offers a real opportunity to affect positive change and get closer to GLLs National Aquatics Team. Youll no doubt be an experienced swimming teacher looking for the next stage in your career and be full of ideas on how to make things better. Well offer in-house training to support you with your role as well as development opportunities such as train the trainer and the STA Tutor training programme. What youll do: Focus on pupil progression and attainment. Drive retention. Oversee and impact lesson delivery and quality. Manage, mentor, and develop your team of swimming teachers. Recruit new teachers. Deliver first-class customer service. Deal with customer queries and complaints. Create a positive customer journey. Utilise marketing resources to promote products and engage customers and staff. Oversee the school swimming programme and pupil attainment. Engage in community agendas. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. What you need: Be a fully qualified swimming teacher. Hold a Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland). A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. If youve worked with CoursePro, it would be beneficial but not essential. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time / part time /, permanent / Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people ask your line manager for details or check out the Intranet. About GLL: As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, youll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location. TPBN1_UKTJ

Overview We’re supporting a well-established, multi-site Higher Education organisation in the appointment of a Senior HR Operations Manager to join their HR leadership team on a 12-month fixed-term contract. Reporting directly to the Head of HR, this role will take ownership of HR operations across a diverse UK workforce, ensuring the delivery of efficient, compliant, and high-quality HR services within a Higher Education setting. This is a key role focused on driving operational excellence, enhancing systems and processes, and shaping performance and reward practices to support a high-performing organisational culture. Key Responsibilities HR Operations • Lead the day-to-day delivery of HR operations across multiple UK locations, • Manage, coach, and develop an HR operations team, • Act as the subject matter expert for HR systems (HRIS), processes, and data integrity, • Drive continuous improvement initiatives to streamline HR processes and enhance efficiency, • Oversee HR metrics, reporting, and data insights to support senior leadership decision-making, • Ensure all employee data and records are maintained accurately and in line with compliance requirements, • Own and manage right-to-work checks and ensure full legislative compliance, • Monitor changes in employment law and ensure HR practices remain compliant, • Support the Head of HR in delivering key HR projects and transformation initiatives What We’re Looking For • CIPD Level 5 qualified (or above), • Strong experience within HR Operations / HR Shared Services / HR Systems, • Proven experience managing HR processes across multi-site or multi-region environments, • Strong knowledge of UK employment law and its practical application, • Experience improving HR systems, processes, and operational efficiency, • Demonstrated ability to lead, coach, and develop teams, • Commercially aware with the ability to influence and support senior stakeholders, • Highly organised with strong attention to detail and ability to prioritise effectively, • Proactive, solutions-focused, and able to take ownership Key Outcomes • Deliver a high-quality, customer-focused HR service across the full employee lifecycle, • Drive effective HR projects and change initiatives, • Implement and embed performance, pay, and reward practices, • Strengthen HR systems, reporting, and data-driven decision making Additional Information This role is fully onsite in Greenford (5 days per week) The position is offered on a 12-month fixed-term contract The successful candidate will be expected to contribute to a positive, inclusive, and compliant working environment Interested? If you’re an experienced HR Operations professional who enjoys improving systems, leading teams, and making a tangible impact — we’d love to hear from you. All applications will be handled with strict confidentiality

Job Title: Assistant Head Teacher (SEN) Location: Barnet, London Salary: £44,128 – £56,154 per annum (M4 – U3) Job Type: Full Time, Temporary Start Date: 01 September 2026 Salary will be determined based on experience and position on the Main Pay Range. The maximum salary is applicable to candidates with substantial teaching experience equivalent to U3. About the Role A rewarding leadership opportunity has become available for an experienced and dedicated Assistant Head Teacher (SEN) to join a well-resourced and highly supportive special academy in Barnet. This is a key role within a small, dynamic Senior Leadership Team, focused on leading personal development for students aged 11–19 with learning disabilities, autism and complex needs. You will play a pivotal role in shaping whole-school strategy, with a particular focus on preparing students for adulthood and supporting them to achieve meaningful, fulfilling futures. Key Responsibilities • Lead on whole-school personal development strategy • Design and deliver an inclusive work-experience programme tailored to SEND learners • Oversee enrichment, clubs, educational visits and intervention programmes • Drive strong post-19 outcomes through effective preparation-for-adulthood planning • Embed positive regulation strategies, including SCERTS and trauma-informed approaches • Support and develop staff in SEND best practice, including communication and adaptive teaching • Work collaboratively with therapists, families and external agencies The Ideal Candidate Will Have • Qualified Teacher Status (QTS) • Essential: Experience working in a special school setting • Proven experience supporting young people with learning disabilities, autism and complex needs • Strong understanding of communication, sensory and regulatory needs • Experience in person-centred planning and multidisciplinary collaboration • Knowledge of SEND legislation and best practice • Experience (or strong interest) in work-experience, enrichment or preparation-for-adulthood programmes Desirable: • Experience in a secondary special school • Specialist qualifications in autism, learning disabilities or therapeutic approaches You will be a resilient, empathetic and flexible leader with high expectations for all learners and a genuine commitment to inclusive education. What the School Offers • A strategic leadership role within a supportive and collaborative Senior Leadership Team • The opportunity to shape innovative programmes that directly impact students life chances • A therapeutic, person-centred environment with high staff-to-student ratios • Excellent SEND-focused CPD through Barnet Special Education Trust • Strong commitment to staff wellbeing and professional growth • Modern, well-equipped facilities and a highly inclusive school setting • A rewarding and values-driven school community where every achievement is celebrated The school supports approximately 195 students aged 11–19 with a wide range of learning needs and is part of a respected specialist trust, offering excellent resources and professional networks. Why work via Teach Now? Teach-Now are a widely recognised, education recruitment company. We pride ourselves on our high levels of customer service and professional development that we offer our teachers and support staff. We: • Ensure that you will have your own dedicated consultant who will provide ongoing support and guidance. • Offer an excellent refer a friend scheme that pays you £150 for each candidate you refer to us after they have worked and been paid for their first 10 days. • Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee. • Give you access to a wide range of CPD training through our in-house team of experienced senior leaders Application Process: Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you. Teach Now operates stringent safer recruitment procedures. We are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance

Waltham Cross, Herts Competitive 40 hours per week – Monday to Friday 8am – 4pm Reynolds Food Group is a leading independent UK foodservice business, and we are seeking an experienced Senior Buyer to join our growing Purchasing team. This is a high-impact role responsible for driving sourcing strategy, managing key supplier relationships, and delivering commercial value across fresh food and non-produce categories. You’ll take ownership of core categories including Dairy, Cheese, and Morning Goods, with Produce experience considered a strong advantage. The Role Reporting to the Head of Purchasing, you will lead strategic sourcing initiatives, manage supplier performance, and deliver cost and margin improvements. You’ll also line manage a Buyer and play a key role in shaping category strategy and supporting business growth. Key Accountabilities include; Strategic Sourcing & Supplier Management Identify, and onboard new suppliers across fresh and non-produce categories. Build, manage, and maintain strong strategic relationships with key suppliers, particularly within Dairy, Cheese, Morning Goods, and branded food. Lead supplier negotiations to secure best in market pricing, service, and quality. Monitor and improve supplier performance, including cost, service, quality, and compliance. Category & Product Management Lead product sourcing and range development in collaboration with Sales. Support New Product Development (NPD) aligned to market trends and customer needs. Ensure all products meet technical, quality, and food safety specifications. Commercial & Cost Leadership Analyse and challenge supplier price movements. Deliver cost savings, value engineering, and margin improvement initiatives. Manage Purchase Price Variance (PPV) across categories. Leadership & Stakeholder Engagement Line manage and develop a Buyer. Lead cross-functional projects to drive growth and efficiency. Collaborate with Supply Chain, Sales, Operations, Logistics, and Quality teams. Act as a senior commercial contact internally and externally. What we’re looking for: Essential: Senior-level procurement experience within foodservice. Strong background in Fresh Food, Dairy & Cheese. Established supplier network across Dairy, Cheese, Morning Goods, and branded food. Solid Excel and Microsoft Office skills. Desirable: Produce category experience Degree-level education People management or mentoring experience. What you’ll get: 25 days holiday plus Bank Holidays. Annual pay reviews Group Personal Pension Plan. Retail Discount membership. Death in Service. Further company tailored benefits achieved through service and commitment. Apply Now If you’re a commercially driven Senior Buyer looking to take ownership of key categories in a fast-paced, growing business, we’d love to hear from you. Reynolds Food Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. REF-(Apply online only)

Ancillary Services Manager Location: Heathrow Consolidation Centre (HCC) Reports to: Head of Customer Experience About the role We are looking for an experienced and proactive Ancillary Services Manager to lead and develop operational teams across multiple departments at Heathrow Consolidation Centre. This is a varied leadership role with responsibility for Multiuser Warehouse operations, Additional Services, Customer Service, short-term strategic delivery, and quality assurance . You will play a key role in ensuring safe, efficient, compliant day-to-day operations while also driving process improvement, financial control, service excellence, and revenue growth. The successful candidate will be a strong people leader with excellent operational knowledge, commercial awareness, and the ability to turn business priorities into clear, actionable plans. Key responsibilities Multiuser Warehouse (MUW) Manage day-to-day Multiuser Warehouse operations, ensuring safe, efficient and compliant performance. Act as the subject matter expert for OMNI and SOM systems, troubleshooting issues and resolving them wherever possible before escalating to IT. Maintain system data integrity and ensure adherence to operational workflows. Create, update and maintain training documentation, SOPs and process guides. Deliver training where required, while coaching and mentoring colleagues to improve capability and performance. Regularly review warehouse processes, identify inefficiencies and implement improvements. Work closely with the Heathrow Retail Account Manager, Senior Account Manager and Reach teams to support business-as-usual operations. Monitor KPIs and operational performance, addressing inaccuracies and underperformance proactively. Act as the escalation point for operational issues, investigations and stock discrepancies, ensuring timely root cause analysis and resolution. Ensure compliance with health and safety, company policies and audit requirements. Maintain accurate reporting and operational documentation for review by the Head of Customer Experience. Additional Services Lead and manage day-to-day BAU operations within the Additional Services department, including parcel deliveries and oversight of monthly financial invoicing processes. Ensure services are delivered efficiently, accurately and in line with company KPIs and contractual agreements. Provide hands-on operational support where needed to maintain continuity and performance. Oversee financial reporting for Additional Services, ensuring accuracy, transparency and timely submission. Create and maintain a monthly review dashboard, providing analysis of revenue performance, trends and growth opportunities. Monitor revenue generation against targets, identifying risks and underperformance. Identify and develop new Additional Service opportunities across the business and Heathrow Airport to drive revenue growth. Collaborate with internal stakeholders to introduce and implement new service offerings. Ensure compliance with operational, financial and governance standards. Maintain accurate documentation, reporting and audit trails for all Additional Service activity. Act as escalation point for operational issues, including delivery investigations where applicable. Customer Service Lead and manage the day-to-day operations of the Customer Service department. Manage holiday approvals and coordinate sickness and holiday cover. Create, maintain and adjust staff rotas to ensure appropriate cover at all times. Monitor attendance and address absence issues as required. Oversee accurate logging and maintenance of call records in AMIS . Manage shared email inboxes, ensuring prompt and professional responses to external correspondence, including booking requests. Maintain high office standards, ensuring organisation, professionalism and compliance. Develop and implement customer service procedures and best practices. Identify and drive process improvements across the department. Ensure adherence to company policies and the BSL Labour Agreement . Monitor team performance, provide coaching and drive continuous improvement. Produce accurate operational reports for review by the Head of Customer Experience. Short-Term Strategy Lead the development and execution of short-term strategic plans aligned with business priorities and operational objectives. Translate strategic goals into clear, actionable plans with defined timelines, deliverables and ownership. Monitor performance against targets, identifying risks and implementing corrective actions where needed. Analyse operational and financial data to support informed decision-making. Coordinate cross-functional teams to ensure aligned delivery of key initiatives. Provide regular progress updates and performance reporting to the Head of Customer Experience and Head of Operations. Conduct post-implementation reviews to assess impact and capture lessons learned. Remain flexible and adapt plans in response to evolving business needs and external factors. Quality Assurance Provide guidance to management on process development, process support and conformance. Oversee Root Cause Failure (RCF) initiatives to address process anomalies, identify non-compliance and support corrective action. Oversee implementation of Irreversible Corrective Actions (ICA) to reduce non-conformities, minimise operational disruption and improve resilience. Work in partnership with relevant Heads of Department to support strong internal and external audit results. Business as Usual Actively participate in Monthly Management Reviews (MMRs) and customer meetings, including monthly and quarterly reviews with HAL where required. Coach, mentor and support all levels of management in achieving operational excellence in innovation development, innovation execution, project management and process control. Act as the gatekeeper for knowledge-based solutions stored in the AMIS system. Support European deployment opportunities as they arise. Key relationships External Retail Business Partners Retail Inbound Suppliers Internal HCC Head of Operations Head of Customer Experience Operational Managers Additional Services Team CTIMs HR Finance IT Line Level Leaders What were looking for Strong operational leadership experience across warehousing, customer service or multi-function service environments Excellent people management, coaching and mentoring skills Strong commercial awareness and confidence working with financial and performance data Experience in process improvement, compliance, audits and operational reporting Ability to manage multiple priorities and departments effectively Confident communicator with strong stakeholder management skills Experience using operational systems such as OMNI, SOM and AMIS would be highly advantageous Salary to be discussed Why join us? This is an exciting opportunity to take ownership of a broad and impactful role within a fast-paced operational environment at Heathrow. You will have the chance to lead teams, improve performance, support strategic initiatives and help shape future service growth. TPBN1_UKTJ

We are now seeking a Regional Marketing Manager to lead and continue to grow our existing Canvass Teams across Scotland. We are seeking an experienced Leader with direct sales/marketing/canvassing experience who is now looking to move into a senior position. With your drive and enthusiasm, you will be part of the senior team, supporting the Regional Sales Manager to increase lead generation and build on our current canvassing teams to help the region to fulfil its potential! You will take the lead in Regional Recruitment Activities, ensuring the region recruits to target. Applying your canvassing skills and knowledge, you will inspire, guide and effectively coach, train and mentor our self employed partners to continue to achieve targets and to build on their current success. This is us! Anglian Home Improvements, the UK’s leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for 60 years. The quality products and excellent customer service are only made possible by having great people representing us, from the first point of contact our customers are presented with knowledgeable, polite, and enthusiastic individuals– and we are seeking a Regional Canvass Manager to lead our local teams. What you’ll be doing Supporting the Regional Sales Manager to achieve regional lead, sales and establishment targets. Participating and driving regional recruitment focused activities including local networking, attending regional jobs/recruitment fairs and where appropriate working in conjunction with local job centres. Lead and follow the companies recruitment/onboarding processes providing consistency and enhancing candidate experience. Driving retention through the delivery of timely and professional coaching and training to Marketing Team Leaders and Agents. What we’re looking for Successful proven experience as a Canvassing Team Leader who has consistently exceeded targets in sales and marketing. Ideally experienced within Home Improvements (or similar!) . Experience of recruiting self-employed canvassers. Highly motivated, with the natural ability to motivate & guide people to achieve targets. The ability to work to strict deadlines in a fast paced and results driven environment. Have a proactive approach and results driven. Flexible towards varied workloads, working hours and willing to travel. Committed to continuous personal development through internal resources and own initiatives. A driver with a full UK driving licence and your own car. What We Offer Competitive salary £30,000 Basic with OTE upto £55,000 Car Allowance Minimum 31 days holiday increasing with service Pension High street discounts employee scheme Apply Today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees