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ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. Play a pivotal role in refining customer success processes as the business scales.

In this role, you will lead and scale the Customer Success organization, ensuring customers achieve maximum value from the company’s solutions. Head of Customer Success – United Kingdom. Data‑driven mindset with expertise in customer success metrics, account management, and analytics.

A website optimization platform is seeking a Senior Customer Success Manager to act as the primary contact for large clients in the UK. Candidates should have 3+ years in SaaS Customer Success and excellent communication skills.

You’ll stay close to customers, personally engaging with key accounts, while bringing structure, pace, and consistency to how Customer Success operates at scale. You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while l

This role requires a deep understanding of Customer Success and exceptional communication skills to lead a high-performing team and enhance client engagement. The ideal candidate will possess strategic leadership experience and ability to influence cross-functional initiatives, driving new sales gro

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a high-performing team. We are currently looking for a

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25‑30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer‑base, leveraging their product knowledge and strategic e

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. Candidates should have experience leading customer success

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

As the first dedicated public markets & trustees hire in Ledgy’s Customer Success team, your job will be to own relationships with our existing public & trustee customers while building scalable processes. Scale Ledgy's public markets & trustees function by building efficient processes and leverag

A leading technology company is seeking a Senior Customer Success Manager to advocate for clients and drive value realization. The ideal candidate will have 2-3 years of experience in customer success or account management, particularly in a SaaS environment.

A fast-growing fintech company is seeking a Head of Customer Success to lead a team in enhancing customer engagement and ensuring the value from the product suite. The ideal candidate should have strong leadership experience in the tech sector and a proven track record in customer success management

The Senior Customer Success Manager will work closely with Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices, and act as the voice of the customer internally. Experience successfully managing customer engagements to compl

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

We are looking for a passionate and experienced Senior Customer Success Manager to join our team as a strategic partner to our key customers. A proven background in a customer-facing role such as Customer Success, Account Management, or Consulting, where you've been responsible for building strong r

A leading financial services provider in London seeks a VP of Customer Success to drive customer satisfaction and retention.

A global leader in business payments is seeking a Customer Success Manager to enhance customer satisfaction and drive growth. You will proactively engage with customers to identify their needs and resolve challenges, ensuring success throughout their journey. The ideal candidate will have 3-5 years

This role ensures customer-facing teams have the skills, processes, and tools to accelerate time-to-value, drive adoption, improve retention, and deliver consistent, high-quality customer experiences. Customer Success, Support, Services, or related fields. The Senior Manager of Post-Sales Enablement

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers' secure environments. Get notified about new

In this full-time position, you will take ownership of the store, develop and inspire your team, and ensure excellent customer service. Join us to foster a diverse and inclusive work environment while guiding your team towards success.

The successful candidate will leverage their leadership skills and data-driven approach to enhance customer experiences and contribute to the company's growth objectives. A healthcare technology company is seeking an experienced Head of Customer Success to lead their function in the UK. This role in

Hands‑on experience implementing automation and AI within Customer Success or broader customer operations. This role offers the chance to create a best‑in‑class Customer Success organisation from the ground up, with full ownership of retention, expansion, and value realisation across enterpris

CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, leveraging their product knowledge and strategic expertise to help customers accomplish key business objectives. As a Senior Customer Success Manager on our EMEA team, you will be

A technology company is seeking a Senior Customer Success Manager to enhance relationships across major advisory firms. This role focuses on driving customer value, engagement, and successful outcomes through collaboration with internal teams. Ideal candidates will have over 7 years in Customer Succ

With over 10 years in a customer success role, you will drive the strategy for client satisfaction across sectors in sports and entertainment. A leading SaaS provider is seeking an experienced Customer Success Senior Manager in London. In this role, you will lead the UK & Ireland team, focusing on c

We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with retaining and growing a dedicated set of customer accounts. Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain s

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

A dynamic tech company in the UK is seeking a Senior Customer Success Manager to advocate for customers and ensure they derive maximum value from the company's solutions. The successful candidate will collaborate closely with customers, internal teams, and the Account Manager, while driving service

A leading subscription platform is seeking an experienced Senior Customer Success Manager to support EMEA merchants.

A leading security solutions company in the United Kingdom is seeking a dedicated Technical Account Manager (TAM) to lead customer engagements and provide technical expertise throughout the sales cycle. The ideal candidate will have over 4 years of Enterprise B2B experience, strong technical present

This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training.

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence.

A leading technology company in London seeks a Senior Customer Success Manager to enhance customer success and retention. Ideal candidates will have 2-3 years of experience in customer success or account management, fluency in English, and a strong ability to build relationships. You'll support cust

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

A leading sales enablement firm in London is looking for a Sales Director, Customer Growth to manage customer relationships and drive their satisfaction and retention. The successful candidate will mentor the sales team, develop sales strategies, and commit to customer-centric values. This impactful

You will play a key role in building strong, long-lasting relationships, driving customer satisfaction, and supporting our clients’ growth and success. A minimum of 3 years experience in a Customer Success role within a SaaS organisation. As a Senior Customer Success Manager, you will serve as the

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

Own global success metrics such as churn expansion revenue net retention customer health scores and customer satisfaction (NPS/CES). Lead and scale the global Customer Success organisation hiring mentoring and developing a high-performing team. Partner with executive leadership to align customer suc

A leading WordPress hosting company is looking for a Head of Customer Success to shape their customer success strategy. The ideal candidate will have a strong background in leading customer success teams, with skills in strategic planning and operational execution. In this remote-friendly role, you'

In this senior position, you will hire and mentor a team of Customer Success Managers, work cross-functionally, and establish crucial metrics to boost customer engagement. A pioneering technology firm located in Greater London is seeking a Customer Success Leader to enhance its innovative AI-native

A leading fintech company in London is seeking a Senior Customer Success Manager to oversee the growth of client portfolios and enhance customer satisfaction.

Define and embed the Customer Success vision, creating a culture of value and advocacy. Take the lead in shaping Cornerstone's Customer Success function across our Growth portfolio. Your mission: deliver exceptional customer outcomes through flawless onboarding, proactive engagement, and seamless tr