Customer success jobs in York - Page 2Crear alertas

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. Play a pivotal role in refining customer success processes as the business scales.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

What you’ll be doing * Build strong, long-term relationships with a portfolio of client accounts * Act as the main non-technical point of contact for service experience and engagement * Own the client onboarding journey, ensuring a smooth and well-coordinated transition into managed servi

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Senior Customer Success Manager Location: UK / Remote Salary: £70,000 base with £125,000+ OTE The Opportunity: Our client, a well-established provider of IoT connectivity solutions, is seeking an experienced Senior Customer Success Manager to join their growing team. The successful candidate w

As a Head of Customer Success you will drive results by leading a high performing team to. Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and backgroun

You'll help create and establish a robust customer success solution for XRS, with opportunities to grow and shape the future of customer success management at CBRE. A couple of years enterprise customer‑facing experience in Customer Success, Technical Account Management, Training, or Consulting ro

With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success. A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts.

A proactive and customer-centric approach with a focus on delivering value and ensuring customer satisfaction. Ensure the timely and accurate delivery of disclosure services associated with the purchased membership or product to assigned customers, adhering to relevant Service Level Agreements (SLAs

We’re looking for a high-impact Head of Customer Success to lead a team of 11 CSMs and ensure customers realise the full value from the Dext product suite. Reporting to the UK GM, you’ll own Customer Success for Dext UK, setting the strategy, leading the team, and ensuring our customers see real

Customer Success Manager – customer‑facing partner driving adoption, value and outcomes for enterprise customers. Contribute to the refinement of Customer Success practices as the function grows. Background in Customer Success, Technical Account Management or similar role desired.

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. This role sits at the intersection of customer success, product, and commercial growth. Own customer success from

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

A dynamic technology company is seeking a Director of Customer Success to lead and develop the EMEA customer success team. The ideal candidate will have over 10 years of experience in customer success, strong leadership skills, and a data-driven approach. This position offers competitive benefits an

Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in a B2B customer success (1‑2 years de

A dynamic tech firm in London is seeking a Customer Success Engineer to build strong customer relationships and enhance support automation.

Our Customer Success team partners with hyperexponential’s largest and most complex customers to drive measurable value and long‑term adoption of the hx platform. Champion cross‑functional collaboration, partnering with Sales, Product, and BVC to ensure seamless delivery, resolve issues, and a

Enterprise Customer Success Manager. Act as a trusted partner to customers, leading onboarding, coordinating delivery activities and ensuring successful adoption of the platform and its capabilities. Proven experience in Customer Success, Account Management, or similar client‑facing roles within t

A growing AI video firm in Greater London is looking for a Customer Success Manager to enhance customer retention and engagement among mid-market clients. The role involves leading automated customer success programs, ensuring customer satisfaction and reducing churn. The ideal candidate will have o

Supporting a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer‑centric approach is crucial for success in this role. As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. At lea

This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have a solid technical background, excellent communication skills, and experience in managing customer expectations. This position offers

Do you believe Customer Success should be a. Senior experience leading Customer Success / Implementation in. Would you like to own the entire post-sale function (implementation, onboarding and customer success) within a.

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering wi

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. Evolve our Customer Success approach, blending tech-touch and high-touch engagement to deliver scalable impact. Proven leadership experience in Custom

As a Customer Success Specialist, you will be responsible for providing a fantastic customer service experience for our UK-based customers. Being fluent in English (written and verbal) with excellent communication skills and previous experience in customer service, it is your mission to provide our

A leading trading platform in London is seeking a Head of Customer Success to manage their global success teams. Candidates should have proven experience in customer success within the financial spread betting industry.

Customer Feedback: Gathering customer feedback and insights to drive product improvements. Customer Success or Account Management role. A customer‑focused mindset, putting customer experience first in every action you take.

A dynamic software company in Greater London is seeking an experienced Customer Success Manager to partner with customers and ensure their success throughout the entire lifecycle. The ideal candidate must have a strong background in customer success and project management, preferably within a SaaS e

AIdata analytics SaaS offering, providing marketers with a deep understanding of their customers’ behaviour and ability to automate highly relevant marketing content. With a passion for driving customer satisfaction, you will have a high‑touch consultative approach and excellent knowledge of the

The ideal candidate should have over 3 years of experience in Customer Success within a SaaS organization, focusing on customer retention and growth. A leading technology company in Greater London is seeking a Customer Success Manager to partner with higher education institutions across the UK and E

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. Experience working with customers and the entire customer

What You’ll Do as Delivery & Customer Success. Act as the customer’s advocate within the organisation, ensuring feedback is escalated to the appropriate team.

Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes, such as retention, expansion, and upsell. The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realiz

Collaborate closely with Customer Success leadership to help build, refine, and scale the Customer Success organization — contributing to the playbooks, processes and metrics that define how Harmonic delivers value to customers at scale. As a Customer Success Manager, you’ll own the full custome

Customer Success, Account Management, or related leadership experience in Capital Markets, Enterprise B2B SaaS, or Financial Data. Act as the voice of the customer across Product, Engineering, Operations, and Marketing. Create feedback loops and mechanisms to continuously optimise the customer exper

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

A dynamic tech scale-up is seeking a Customer Success Manager in London to manage strategic accounts in the UK and DACH regions. The ideal candidate will have a strong customer orientation, fluency in German, and at least 5 years of relevant experience. You will develop relationships with large clie

Reporting to the Director, Customer Success EMEA, you’ll define regional strategy, lead a high-performing team of CSMs, and drive alignment across functions to deliver world‑class customer outcomes. Represent the Voice of the Customer, influencing global Customer Success strategy and best practi

United Kingdom - Meeting Insights Customer Success Manager. An ability to connect and build strong relationships with customers’ key stakeholders. AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and

A leading digital marketing technology company in the United Kingdom is seeking a Strategic Customer Success Manager to enhance customer relationships and drive retention. The role requires over 7 years of experience in Customer Success and a strong understanding of digital marketing technologies. Y

Ideal candidates have a background in customer success and strong communication skills. A leading agriculture technology company seeks a Customer Success Specialist in Chester. The role involves customer onboarding, support, and optimizing farm routines with dairy technology solutions.

Als Customer Success Engineer combineer je technische kennis met een klantgerichte mindset.

Act as a trusted advisor to agency and brand partners by deeply understanding client goals and proactively guiding them toward success. Monitor campaign performance, customer satisfaction, and retention, identifying risks and resolving issues swiftly. Partner cross‑functionally with product, reven