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With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. All bugs, UX suggestions and feature requests from our customers will need to be communicated to the product team for prioritisation a

Location: Office-Based - Blackburn, Lancashire.Salary: £26,000 - £30,000 per annum.Our client is a digital marketing agency, helping hundreds of clients over the last two decades.Established in 1998, they were an early SEO pioneer and continue to deliver and stay ahead of the market over 25 years

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. They’ll admit to being behind the curve on optimal customer centricity, so you’ll have real autonomy and authority to come in, ideate, execute and own the transformation!. Experience partnerin

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Experience and

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

Job titleCustomerSuccess ManagerReports toHead of Business DevelopmentPlease note that relevant training,guidance,and advice will be given.

Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Measure and monitor customer’s achievement of critical and key performance indicators, reporting both internally to Vantor and externally to Customer. Success renewing

Rather than selling, you’ll focus on making deals happen — managing proposals, contracts, and commercial documentation for complex, high-value customers.

A leading technology company is seeking a Customer Success Manager to effectively drive customer value and reduce churn. The ideal candidate has experience in customer-facing roles, strong communication skills, and a passion for customer success. You will manage a portfolio of Corporate and Enterpri

Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business. Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams. Work on financial cost priorities to ensure a balance bet

We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. Partner with customers to identify their strategic goals and co‑create Success Plans with clear success metrics and engagement strategies. Our Customer Success team is c

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. Customer Success experience in a SaaS environment, w

A leading warehouse automation firm is seeking a Customer Success Manager fluent in French to ensure clients derive maximum value from the DexoryView platform. Ideal candidates will have strong commercial acumen, experience in customer success roles, and the ability to interpret data-driven insights

A leading technology company in Greater London is looking for a Customer Success Engineer to act as the technical heartbeat of the Customer Success motion. This position offers a hybrid working model and is pivotal in ensuring customer satisfaction and success. This role requires deep expertise in C

You will manage a team of Customer Success Managers, driving customer retention and expansion in the Enterprise and Mid-Market segments. The ideal candidate has over 8 years of experience in Customer Success and proven leadership skills across European markets. This role offers an exciting opportuni

At least 2 years of experience in Technical Customer Success, Solutions Engineering, SaaS Implementation, or similar technical client‑facing roles. We are currently looking for a Technical Customer Success Manager (Creator Economy) in UK. Contribute to internal knowledge systems, QA workflows, and

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading customer data platform provider located in London is hiring a Senior Customer Success Manager to drive product adoption and ensure high customer satisfaction. The ideal candidate should have over 8 years of experience, with a strong background in customer satisfaction metrics and cross-fun

Serve as the voice of the customer within Browzwear by providing feedback to Product, Engineering, and Customer Success teams. The Customer Success Manager (CSM) is responsible for ensuring Browzwear customers derive maximum value from their investment in our 3D fashion design software. The CSM will

A leading technology company in Greater London is seeking a Customer Success Manager to develop long-term partnerships with customers in the EMEA region. This is an excellent opportunity for career growth in customer success. The role focuses on ensuring customer satisfaction and business value thro

The Sr CSM is expected to interact appropriately with customer personnel at all different levels, from technical contributors to C‑suite executives, and leverage appropriate resources inside across QAD functions to maintain overall customer health. The Senior Customer Service Manager (CSM) role at

A leading e-learning solutions provider in Greater London seeks a Customer Success Manager to enhance customer relationships and drive retention. Ideal candidates will have experience in customer success, strong communication skills, and technical knowledge of enterprise software. This role involves

We believe in a customer-led product approach, collaborating seamlessly with our Product team to uncover, understand and address the unique needs / challenges of each customer. Ample experience in Customer Success, Account Management. Our Customer Success organization is at the heart of incident.

Proven success owning enterprise customer relationships and driving adoption, performance, and growth. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Technical Customer Success Manager.

A global information services provider is seeking a Customer Success Manager to drive customer engagement and maximize product usage in the Greater London area. This role focuses on building strong relationships, executing personalized success plans, and ensuring customer satisfaction through contin

The ideal candidate will have strong phone sales skills and a proven track record in customer success within a SaaS or telecoms environment. A leading communications technology company is seeking a Customer Success Manager to drive sales growth in the UK. This remote role focuses on maximizing the c

A cloud-based analytics company in Greater London is seeking a Customer Success Manager to ensure customers maximize the value from the platform. The ideal candidate will have experience in customer success or account management, possess strong analytical skills, and be proficient in SQL and data vi

A leading financial services provider is seeking a Customer Success Manager in London. Ideal candidates will have prior customer-facing experience and excellent communication skills, with an emphasis on customer satisfaction. In this role, you will develop strategic plans for client retention and gr

A leading analytics company in Greater London is seeking a Customer Success Manager to maximize customer engagement and retention through strategic account management.

Help define Customer Success processes, playbooks, and best practice. This is a newly created role within a newly formed Customer Success function, designed to support the next phase of growth for a well-established financial-services technology platform. This role has genuine influence: shaping how

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

A global SaaS provider is seeking a Senior Customer Success Manager in the United Kingdom to lead multiple customer accounts and ensure their success. Responsibilities include managing customer relationships, conducting governance meetings, and driving software adoption.

We are looking for a diligent and dedicated Customer Success Manager to care, advocate for and grow important customer relationships at one of Europe’s fastest growing technology companies backed by top investors who helped scale Uber, Twitter, Instagram, and Zendesk. As a Customer Success Manager

Contribute to the refinement of Customer Success practices as our function grows. Proven experience in Customer Success or Technical Account Management role is essential. At ITRS, Customer Success is about being a trusted partner.

An innovative tech company in the United Kingdom is seeking a Manager, Customer Success to lead the EMEA team in enhancing customer experiences. Ideal candidates have extensive experience in SaaS environments, proven leadership skills, and a strong background in customer lifecycle management.

A leading software company in Greater London is seeking an Account Manager focused on customer success and growth. The role involves being the key contact for clients, driving revenue through upselling and renewals, and collaborating with various teams to enhance customer satisfaction.

A leading edtech company in Greater London seeks a Customer Success Manager to drive account management and customer engagement results. The role is hybrid, requiring 2-3 days on-site in Shoreditch, and involves significant responsibilities in account expansion and customer experience.

A leading tech firm is looking for a Customer Success Manager in the United Kingdom. The ideal candidate should have over 2 years of experience in customer success management, fluent in English and German, and capable of building relationships with C-level executives. Responsibilities include educat

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. CSMs at Seesaw work directly with customers to drive v

This pivotal role will oversee the performance and scalability of the Customer Success function, leading teams to deliver high-quality customer experiences and drive sustainable growth. A leading global mobility platform in London is looking for a Head of Customer Success. Candidates should have a m