Customer support manager jobs in London - Page 7Create job alerts

Senior Product Manager - Web/App (9-month FTC) London - hybrid 2-3x a week Up to £90,000 This is a high impact Senior Product Manager role within a fast growing, app-based wealth technology business that is moving from experimentation into scale. You will take ownership of a core product area at a pivotal point in the company's growth, shaping how high value clients experience and engage with the web platform. The Company They are a venture backed WealthTech business on a strong growth trajectory, currently in a late-stage funding round. The platform brings together a client's full financial picture in one place and combines this with personalised, one-to-one financial advice delivered digitally. By operating without conflicts around asset management, they have the freedom to design products that genuinely support long term financial goals. Growth is a central focus as they prepare to expand their offering to a broader client base. The Role • Lead the core web app product squad, owning strategy, delivery and ongoing optimisation., • Design and evolve engaging, forward looking customer journeys that move beyond historic data into interactive, insight led experiences., • Own complex onboarding and acquisition flows tailored to very different client profiles and levels of wealth., • Translate business growth objectives into clear product priorities and roadmaps., • Work end to end across discovery, delivery and iteration in a fast paced startup environment., • Strong experience building consumer facing digital products with a focus on customer experience and journey design., • Proven ability to take full ownership of a product area from concept through to delivery and continuous improvement. Comfortable operating in fast moving, ambiguous environments and managing multiple priorities, coming from a consumer tech environment. • Experience from startup or scale up technology businesses where speed and impact matter. Flexible hybrid working, with an expectation of regular collaboration in the London office.

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23329 The Skills You'll Need: Fluent Mandarin and English. Degrees in Telecommunication/Computing Engineering, or related subjects. Hands-on experience in Telecom network / DICT products Your New Salary: Highly competitive, depending on experience Job status: Permanent, hybrid working with 2 days WFH (subject to approval) Location: Central London Solution Manager - Summary: • Work as part of Operations Support team to provide technical solution for company’s Products and Services, including Telecom services, DICT services, to Enterprise and Carrier customers. Involve in all pre-sale lifecycle, including attending pre-sale technical meetings, gathering requirements, and providing solutions on time. Provide technical support during the implementation stage, including provisioning and coordinating with vendor where necessary. Provide technical support for after-sales services where required., • Listen and understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering., • Apply technical knowledge to analyze, investigate and resolve assigned project challenges., • Preparing projects required documentation and reports to a high standard for all phases of the project., • Fluent in spoken and written Mandarin and English., • Bachelor's degree or above in Telecommunication/Computing Engineering related subjects., • Professional Qualification on MCP, Citrix, CCNP, HCIP, VMware VCP and RHCSA will be preferred., • Solid experience in IT/Telecom markets, • Hands-on experiences in Telecom network, DICT products. Good project management skill and communication skills., • DICT products & solutions skills: LAN, WLAN, Public/Private Cloud, Firewall, Server, Storage, Phone system, Video Conference and Surveillance system. Telcom network products, leased line, IP Transit., • Problem solving - ability to use skillset to solve challenges / issues., • Commercial awareness - ability to compare solutions to find best fit from technical and commercial perspective., • Commitment to personal development – pushes to improve skillset/stay up to date in their field., • Good communication skills, work well with customers and colleagues. Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Calling all Commissioning and Qualification Engineers who have worked on high end capital equipment within the Pharma, Cosmetics or Food and Beverage industry. I want to speak to you about a critical role. Our client who supplies reference level process manufacturing equipment from their European principal suppliers to top tier pharmaceutical manufacturers in the UK and Ireland are looking to appoint a highly skilled and experienced Commissioning Engineer to work on the high profile projects. The projects can range from low complexity modifications to larger capital equipment contracts which are in the range of £250k-£2m and typically have a 2month design phase, 4month build phase and a 5-12 month installation, testing and qualification stage. As part of the Operations Team the C&Q Engineer will provide pre-delivery testing, installation, re-assembly, start up, commissioning, IQOQ, cycle development, novel project works and breakdown support in line with contractual commitments. The role is site based and involves frequent travel and stays away. Our client are technical experts in their field and this customer facing hands on technical role is crucial to delivering compliant projects to agreed scope and timelines. Key Attributes • Excellent written and spoken English & communication skills, Excellent customer handling, planning and organisational skills, • An engineering or technology qualification (degree or equivalent), • Must have an analytical way of thinking and understand how process equipment works and interacts with its environment., • Must like the challenge of working with bespoke equipment where bugs are not all found before delivery and where commissioning could be seen as the final part of the design-set-up of customised plant. Therefore, the operation of all our equipment needs to be understood from core principles rather than reading from a manual or work repetition., • High attention to detail with the ability to pre-empt problems and seek solutions, • Must have a good understanding of automation/controls technology and mechanical/electrical engineering. Knowledge of sterile process technology and pharmaceutical industry would be useful., • Minimum 5 years’ experience in similar site role., • Must be able to demonstrate proficiency with commonly used computer programs. These include MS Windows, MS Word and MS Excel, • Able to work effectively and efficiently autonomously whilst being an integral part of a team, • Frequent travel and stays away of multiple consecutive weeks are a fundamental element of the role. Normally travel will be within the UK and Ireland but occasional travel to elsewhere in Europe can be expected, • Must have a flexible and adaptive attitude and be able to work on own initiative, sometimes under pressure, • Have a full and clean driving licence, • Hold a valid passport for travel within Europe Job Description Role Reporting to the Technical Manager and working closely with the Project team and Technology SME’s the C&Q Engineer in engaged with the installation, commissioning, testing, optimisation and validation of process equipment to make sure it is functioning correctly and produces the expected results. In doing so the C&Q engineer brings an item of equipment or a system to the point at which it can be used most effectively, the C&Q engineer must therefore possess a thorough understanding of the equipment design, its intended use and what Steritech are committed to provide. Primary: (in no particular order) • Provide installation, re-assembly, start up, commissioning, IQOQ, cycle development, novel project works and breakdown support in line with contractual commitments and to a standard consistent with the high quality of the equipment and services our client supply, representing the company in a professional and dutiful manner at all times., • Role specific administration such as reporting, invoicing, expenses, and time sheets, • Effective communications to our customers, internally at our client and with their suppliers., • Proper and conscientious management when in control of our clients equipment, including test equipment, computer equipment etc., • As requested by management be an active contributor in new equipment design qualification process discussions, • When requested by management support colleagues in meetings where expertise/experience can be beneficial e.g., Risk Assessment, FMECA, HAZOP and RCA, • In the pursuit of site activities be a front-line interface with principal supplier automation, engineering and process departments. Disseminate information as required, • Provision of Technical Support to both to customers and internally to colleagues, • Support the wider operations teams through the provision of routine services as and when requested e.g., equipment maintenance, calibration and technical intervention services Secondary: (in no particular order) • Train and gain experience in the equipment and services our client offers, plus the market and expectations of our customers., • Contribute to other departments initiatives (technical research, training preparation and/or delivery, special project management, documentation improvements, technical report preparation etc.), • Any other tasks as may be reasonably required.

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Perform work on multiple projects within the budgeted cost and to the satisfaction of the client., • Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays., • Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP’s that drive consistency., • Liaison with other internal departments, clients and contractors / AV integrators., • Ensure that the H&S files are in place for your projects and that safe systems of work are put in place., • Understand the contractual requirements of your projects and local regulations in regions., • Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures., • Manage the setup elements of systems to prove the concept., • Deal with all aspects of the financial management of your projects including invoicing and variations., • Deal with all aspects interfacing of audio visual systems the client’s buildings this will encompass both hardware and software interfaces., • Represent the company at a senior level with the necessary level of professional conduct and presentation., • To develop your knowledge from both experience and research to become an “expert” in one or more of a particular area of our project work to whom others in the organisation can refer., • Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes – all reporting to be real time., • Attend pretender interviews as required by the client being impartial at all times., • Demonstrate Technical knowledge of:, • AVoIP, • Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes), • Bandwidth considerations especially with larger networks with uplinks to other switches., • Dante/AES67, • Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution., • IP Networks (VLANS, DNS, Multicast/Unicast, PTP), • Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing, • DSP design/ concept, • Having an understanding how Audio DSP’s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge, • Conferencing and audio reproduction., • Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces, • System design (Schematics and workflow), • AV signal flow and overall design understanding with the ability to spot errors or issues, • System build (M&E, containment, power and data requirements), • Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

GLL is currently looking for Swimming Teachers based at New Addington Leisure Centre. If you have the skills and ambition to join us as a Swimming Teacher, there's never been a more exciting time to join us. This is more than just a Swimming Teacher job, it's a career. As a Swimming Teacher, you will play a key role in developing our customers' swimming skills. This is your chance to deliver safe, consistent swimming lessons that give people real confidence in the water – and an invaluable life skill. As an experienced Swimming Teacher, you’ll thrive on supporting people to achieve their potential, taking a pupil’s nature and needs into account. Swimming Teachers draw on their knowledge of practices, progression, and teaching points and apply it in the most effective way. Naturally, there’ll be some administration involved, but rest assured that almost all of your time will be spent doing what you do best, teaching people to become stronger swimmers, whether in a group or one-to-one, and from children to adults. We’re looking for Swimming Teachers who are approachable, with the friendly, patient nature needed to build people’s trust, motivate pupils, and encourage with praise. You’ll need to be STA Award or Certificate level or Swim England Level 2 qualified and ideally have the National Rescue Award for Swimming Teachers & Coaches. Knowledge of health, safety, and other relevant legislation will be vital too, as will an understanding of Child Protection Policy. What you’ll do: • Maintain a good and positive image of the Centre to customers and the public generally by providing a welcoming, helpful, and professional poolside service., • Comply with the commitments outlined in the ‘Customer Charter’, ensuring that standards are maintained as stipulated., • Ensure the safety and control of the pupils within the swimming lesson and to ensure that all relevant regulations applicable to the centres operation are enforced and complied with., • Actively encourage pupils to enrol on further courses and short courses., • Assist with new-enrolments and re-enrolments as required by the General Manager., • Understand and follow the Safeguarding Policy and Procedure & Behaviour policy contained within the Swim School product., • Record and complete relevant awards in line with expected standards, ensuring that the levels are obtained. What you need: • STA Award or Certificate level or Swim England Level 2 qualified., • Ideally have the National Rescue Award for Swimming Teachers & Coaches., • Knowledge of health, safety, and other relevant legislation. The basics: Pay per hour, plus additional holiday pay, dependent on qualification and experience. This is a flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: • Access to a pension scheme., • Health Assurance and access to Counselling services, • Access to the tax efficient Ride to Work bicycle purchase scheme., • Free annual eye tests, • The right to stand for the Society board and to vote for board members to represent you, • Access to team building and fun events such as Treks, Concerts outings etc As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: • A permanent employment contract - part time and full time So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

Permanent, Full Time (40 hours per week) We have an exciting opportunity for a Health, Safety and Environmental Manager to join our Westminster team based in Maida Vale, London. About the Role As our Health, Safety & Environmental Manager, you will advise on statutory compliance of all relevant operational activities, ensuring current procedures / systems within the business comply with relevant policy and legislation and industry best practice. You will work closely with projects and business hubs promoting a positive and proactive approach to HSE management and providing technical expertise and mentoring, educating the business on regulatory compliance obligations and adherence with our ISO management system including carrying out regular audits and inspections. You must hold a valid full or automatic UK driving licence held for a minimum of 12 months. The role may require frequential on-site audits to social housing properties. Key attributes to this role are as follows: • Have a Social Housing and Repair and Maintenance or Facilities Management background., • A NEBOSH Construction Certificate is required as a minimum and ideally working towards Diploma or equivalent., • Hands-on, relevant industry experience and knowledge of the construction/Repairs/Facilities Management industry is required., • You will have a positive and proactive approach to HSE management, with the ability to build strong relationship in order to influence and engage at all levels of the business to ultimately deliver a strong HSE culture., • Lead on workplace accident/incident investigations., • Ability to produce factual, clear and concise reports., • Strong track record of managing multi-site workforces., • Good level of written English., • Good computer skills., • Good communication skills e.g. ability to communicate with different stakeholders at different levels., • Company Car / Allowance, • Profit Share Discretionary Annual Bonus Scheme, • 26 Days Holiday plus Bank Holidays, • Enhanced Pension Plan, • Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more), • Life Assurance & Accident Cover, • Share Save, • Enhanced Maternity & Paternity Pay, • Work Perks Discounts & Vouchers, • Buy & Sell Holiday Schemes, • Flexible Working & Flexible Bank Holidays, • Cycle to Work, • Volunteering (2 days paid), • Learning & Development Opportunities, • Extensive Wellbeing Support, including EAP, • Loyalty & Values Awards Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to the full Job Description upon completing your application.

Account Manager- Job description Location: London - England - United Kingdom of Great Britain and Northern Ireland Job Title: Account Manager - Hard Services Based in London Salary : Up to £80,000 plus package Purpose of The Job We are looking for an experienced Account Manager to provide leadership, management and the development within the build services industry, ensuring financial and operational commitments are met and exceeded. Must have technical building services experience Key Responsibilities • Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives, • Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender., • Ensuring business policies and processes are effectively communicated and implemented within the contract., • Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the business and sub-contractors' activities and are regularly review., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery., • Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place., • Working with other Operational managers to ensure the collaborative development of the business, effective teamwork, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Promoting and maintaining the core Values of the business., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Accountabilities • Reporting to the Area General Manager., • Accountability to the business functional heads, as appropriate., • Accountable day-to-day to the relevant client contacts., • Line management responsibility for a contract team and indirectly for relevant sub-contractors., • Financial responsibility for the delivery of Plan commitments for the contract. Person Specification • Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment., • Knowledge of Hard Services is essential, with qualifications at HND or higher electrical or mechanical bias., • A qualification in health & safety (NEBOSH, IOSH) is desirable, • Strong commercial acumen is essential, and experience of managing a P&L is preferable., • Excellent communication and management skills are essential

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Field Service Engineer, you will be self-driven, personable professional who instils a high priority on delivering the wow service to customers as well as to colleagues; one who thrives as a member of a well-skilled team. Based in field, you will take pride in effectively installing and maintaining all equipment within our customers’ premises, making a difference every day in undertaking the more complex and challenging of installations, servicing and breakdown calls for coffee machines and other equipment, such as water coolers, juice machines and boiler systems including the training of machines with customers. The Role - Field Service Engineer • The delivery of exceptional customer service though the installation, repair and maintenance of equipment, ensuring the customer is communicated with at all times. The level of service provided must always be of the highest quality and delivered with the highest degree of integrity., • Carry out a broad range of equipment repairs and preventative maintenance tasks from fault finding to diagnosis, making sure all equipment is left in a good working order, with customers briefed on the issue., • Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily / as required, • Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. Then upload to Ops Office team as needed straight away, • Provide agreed spare parts stocks via Eagle App to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory., • Technical skills to succeed in the role: Bean to Cup, Billi systems, electronics, POU coolers, plumbing, vending machines, filtration, barista/coffee quality, installation, project management., • Proactive approach to problem solving., • Excellent customer service skills, active listening in understanding the customer's needs and delivering., • Strong communication skills, ability to communicate effectively with both customers, colleagues and management., • Understanding of locations and road networks. Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: • 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge., • Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs., • Candidate Referral Program: Help grow our team and earn rewards, • Company Bonus Scheme: Celebrate success with us., • Enhanced Sick Pay: Supporting you when you need it most, • Enhanced Parental Leave: Comprehensive support for your family journey, • Salary Sacrifice Pension Scheme: Save for your future with ease., • Life Assurance & Income Protection (UK Only): Peace of mind for you., • HSF Health Plan: Access affordable healthcare., • YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support., • Employee Assistance Programme: Mental health support, virtual GP services and more., • Menopause Support via Stella App: Tailored support for this stage of life. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!

Account Manager Location: Remote / Hybrid (on-site travel when required) Salary: £26,000 – £30,000 per annum + performance-related bonus About the Opportunity CTA is looking for an ambitious and customer-focused Account Manager to join a growing business solutions and technology services organisation. The company supports organisations through digital transformation, operational improvement, and technology-driven solutions across a range of sectors. This role is ideal for someone looking to build a long-term career in account management and customer success. You’ll gain hands-on commercial experience, work closely with senior stakeholders, and develop the skills needed to progress into more advanced client-facing or commercial positions. Key Responsibilities • Manage and develop a portfolio of existing customer accounts, • Build and maintain strong long-term client relationships, • Lead renewal conversations and support customer retention, • Identify opportunities for account growth through upselling and cross-selling, • Work closely with internal teams to ensure smooth service delivery, • Conduct regular customer reviews and account check-ins, • Maintain accurate account records and forecasting information, • Respond proactively to customer feedback and resolve issues effectively Essential Skills & Experience • Previous experience in an account management, customer-facing, or commercial role, • Strong communication and relationship-building skills, • Commercial mindset with an interest in business growth, • Highly organised with strong attention to detail, • Ability to manage multiple priorities effectively, • Professional and confident approach when working with customers Desirable Experience • Experience within a services, consultancy, or project-led environment, • Exposure to renewals, retention, or customer growth activities, • Experience working alongside delivery or project teams What’s on Offer • Performance-related bonus scheme, • Career progression and development opportunities, • Exposure to account management, customer success, and commercial strategy, • Supportive and collaborative working culture Apply Now If you’re looking to develop your career within a fast-paced and growing environment, we’d love to hear from you. Please submit your CV to apply.

GLL is looking for a Female Lifeguard to work at Phoenix Fitness Centre and Janet Adegoke Swimming Pool . If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What you’ll do: • You will experience regular pool rotations, • Supervising and cleaning the pool area, • Setting up equipment, • Deliver first-class customer service, • Deal with customer queries, • When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. What you need: • A can-do attitude, • A real focus on customer service., • Passion and personality, • Knowledge of health and safety, • Be a great team player, • You'll need your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: • Access to a pension scheme., • Health Assurance and access to Counselling services, • Access to the tax efficient Ride to Work bicycle purchase scheme., • Free annual eye tests, • Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: • The right to stand for the Society board and to vote for board members to represent you, • Access to team building and fun events such as Treks, Concerts outings etc, • Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: • A permanent employment contract - part time and full time, • A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

Sales Development Associate – Dutch speaking London, UK Interested in sales? Looking to fast-track your sales career? Then this might be for you! The role Is your launchpad into a fast‑paced sales career. In just a few months, you’ll build the foundation that prepares you to step into the Business Development Representative position—where you’ll receive continuing sales education, sharpen your prospecting skills, and gain more insight into the products and services the company offers. The next step is Account Manager. Most people spend around 3–4 months in the Sales Development Associate role before levelling up. Responsibilities: • Leverage your Dutch-speaking skills to win new business in the Benelux region, • Learn about the company’s portfolio of offerings and how to articulate their value proposition to prospective customers., • Leverage prospecting techniques such as cold calling, emails, calendar invites, and social media to generate qualified leads and schedule discovery calls for members of our different sales teams., • Receive training on how to use their sales engagement tools, their customer relationship management system, internal resources, as well as other tools for identifying and engaging potential customers., • Learn how to build targeted prospecting lists, craft outbound messaging, identify influencers and key decision makers, and discover opportunities the company to earn new and additional business., • Participate in daily training sessions covering technology, sales skills, and mock prospecting engagements to develop your understanding of our business and how to identify qualified selling opportunities., • Learn how different parts of the organization work together to support their internal and external customers., • Develop strong organizational skills and managing your daily activity to achieve defined performance metrics., • Other duties and activities as assigned. What they’re looking for: • 0-6 months of related professional development experience that may include the following: internship, professional group in school, sales business development, marketing, lead generation and/or prospecting (preferred)., • Motivation for learning the fundamentals of sales, • Fluency both spoken and written English and Dutch Language (C1 minimum) In the last 10 years the company has: • Grown from 200 employees to over 2,300, • Acquired and successfully integrated 25 companies, • Heavily expanded its service portfolio to include Managed Services, Professional Services, new Hardware and new Software, • Grown to supporting customers in over 190 countries Top Rated Benefits for the UK: • Enhanced Maternity and Parental Leave, • Fitness Reimbursement, • Competitive Holiday allowance, • NEST pension Scheme, • Annual Profit Sharing Bonus, • Electric Car Scheme, • Private BUPA Medical Insurance, this can be extended to some family members and also covers Dental and Vision., • Life Insurance Basic Salary: £30k-33k DOE

Active SC Clearance Required Role Overview We are seeking a Senior Microsoft Purview SME to act as a key technical advisor for customers, delivering proactive services including workshops, assessments, and expert guidance across Microsoft Security and Compliance solutions. The role involves supporting customer transformation initiatives, driving best practices, and building strong stakeholder relationships. Key Responsibilities • Design, deploy, and support Microsoft Purview solutions across enterprise environments, • Deliver customer workshops, technical assessments, and security guidance, • Provide expertise on compliance, governance, and data protection strategies, • Support integration and advanced configuration of Purview capabilities, • Collaborate with Microsoft teams and customer stakeholders to ensure successful deliveryRequired Skills & Experience, • Strong expertise in:, • Microsoft Purview Audit, • Communication Compliance, • Compliance Manager, • eDiscovery, • Information Protection & Information Governance, • Data Loss Prevention (DLP), • Insider Risk Management, • Data Governance & DSPM, • Deep understanding of Microsoft Purview E3/E5 capabilities, deployment, and integration, • Experience delivering workshops, assessments, and customer-facing engagements, • Excellent communication, presentation, and technical documentation skills, • Active Security Clearance required, • Fluent English (written and spoken)

Bright Selection is delighted to be partnering with a national provider in sourcing an experienced Domiciliary Care Manager to join a newly registered private home care provider in the Wakefield area. This is an exciting opportunity to grow and develop a non-franchise home care business that is focused on quality of care and works with private fees market. In this role you will supported by a strong central support team in the recruitment of your team and in ensuring strong levels of compliance and sector leading marketing. The organisation has built an outstanding reputation and is recognised as a leader within private home care. With branches across England and Wales, they remain committed to maintaining smaller, quality led services focused on exceptional customer care rather than high volume provision. The Role As the Registered Manager, you will take full operational responsibility for the branch, ensuring the delivery of safe, high-quality care alongside sustainable business growth. This is a hands on leadership role suited to an experienced domiciliary care professional who enjoys developing teams, building strong client relationships and driving performance in a quality led environment. Key responsibilities include: • Establishing new branch in the area, • Managing the day-to-day operations of the branch, • Leading and developing office and care teams, • Ensuring full CQC compliance and maintaining high standards, • Growing care hours in a sustainable and ethical manner, • Managing private care packages and customer relationships, • Monitoring branch performance, quality and profitability, • Participating in the branch on-call rota Requirements: • Required Level 5 Leadership and Management qualification, or willingness to work towards, • Previous experience as a Registered Manager or Branch Manager preferably within home care, • Strong knowledge of CQC regulations and inspections, • Proven leadership and people management skills, • Commercial awareness with the ability to grow a service, • Experience within private-pay home care would be highly advantageous, • A resilient, proactive and solutions-focused approach, • Full UK driving licence and access to your own vehicle Salary: • Salary circa up to £42,000 (maximum) DOSE + additional on call allowance For more information, please contact Karen at Bright Selection. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately, you have not been successful on this occasion. However, we may keep your details on our database for future roles, and you will receive an email notifying you of this.

Our clients are expanding their commercial team out of their Watford office. They are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what they do. • Ideally they are looking for Quantity Surveyor with experience dealing and working with direct labour teams of people , time sheets etc ., • They are looking for an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works to the public, private, residential and educational sector ., • Be part of the company profit share scheme (14% of base salary achieved last year), • Private mileage scheme and a fuel card, • Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme., • Life, Medical and Permanent Health Insurance, • Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year., • Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice., • Annual pay reviews, • Enhanced maternity/ paternity pay., • Training and development opportunities As a Quantity Surveyor , you will actively tender, estimate and measure onsite and also liaise with direct labour at the client . We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will: • Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks., • Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset., • Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible., • Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always., • You will be inquisitive, organised, and honest as well as being a genuine ‘people person’ who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real ‘working together’ environment, whilst building valued long-term relationships., • Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account., • Experience of successfully managing a value of works up to £3 million annually., • Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach.

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school’s ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school’s IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: • Running the school’s ICT based applications and network infrastructure., • 2nd/3rd line support., • Ensure work is in line with school policies., • Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively., • Take responsibility and line manage the work produced by ICT support staff., • Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems., • Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups., • Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting., • The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team., • Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills., • Has a high level understanding of the responsibilities and requirements of working within a school environment., • Skilled in preforming upgrades to a school IT Network system.

FIELD SERVICE ENGINEER Locations - Wembley, Croydon, Dartford, Enfield We have an exciting opportunity for a Field Service Engineer to join our team to install and provide technical support to our coffee, vending and water equipment to the standard required by our clients. This is a great opportunity for a customer focused individual to join a fast-growing coffee, water, and vending company. Responsibilities - Technical Service Support • Completing machine filters/de-scales, • Working closely with the service desk daily, • Managing and recording service response to machine breakdowns and ensuring KPI's and standards are met or exceeded, • Carrying out any necessary repairs or services and reporting any major faults to ensure that all machines are always in good working order, • Using Vend Manager on smartphone to respond to service calls and complete calls & service reports, • Completing all necessary book/paperwork to Company standards, • Installing machines with other engineer(s) and/or sub-contractors where appropriate, • Installing coin mechanisms and card readers, • Registering all equipment on Vend Manager and/or other relevant software, • Evoca snack/cold drinks vending machines and tabletop/floor standing drinks machines, • Coffetek tabletop/floor standing drinks machine range, • Cimbali coffee machine range: S15/ S20/ S30, • WMF coffee machine range: 1100s/1500s/5000s/9000s, • Borg & Overstrom water coolers, • Full UK driving licence - ESSENTIAL no more than 6 points NO DD or DR related offences*, • DBS Certificate - ESSENTIAL for this role due to our clients from Schools, Hospitals, Healthcare providers etc, • 2-3 years' experience as a field service engineer, • Excellent customer service skills, • Strong external and internal communication skills, • Live locally to Greater London, • Experience with Evoca, Coffetek and fresh milk coffee equipment as well as Vend Manager or a similar vend management system (Preferred), • Applicants will be required to drive a company vehicle so must hold a full clean UK driving licence. Salary & Benefits • Competitive basic annual salary of £32K+, • 4 weeks (20 days) paid holiday which increases year on year, • Company van, • Full expense reimbursement, • Company phone with vend management software Please also regster online with hrgo.co.uk

Role Overview: Due to proAV’s continued growth in the Residential & Hospitality sector we are looking for a Project Manager to join our team. This is a great opportunity for a focused individual to join a world class integrator as part of the proAV AV Systems Integration team to project manage client orders. This will include contract management, system design and commissioning within budget and to the satisfaction of our customers. Key Responsibilities: • Perform work on multiple projects within the budgeted cost and to the satisfaction of the client, • Liaison with other internal departments, clients and contractors, • Ensure that the H&S files are in place for your projects and that safe systems of work are put in place, • Design systems in terms of their electronics, mechanics’ and optics to meet the needs of our clients, using proven technology and also looking for new and interesting solutions to problems, • Understand the contractual requirements of your projects, • Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner, • Physically setup elements of systems to prove the concept, • Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion, • Liaise with suppliers to research product information and purchase the necessary components for a system ensuring that we are getting the best value for money, • Deal with all aspects interfacing of audio visual systems into our client’s buildings this will encompass both hardware and software interfaces, • Perform on-site commissioning and configuration programming of our systems, • Represent the company at a senior level with the necessary level of professional conduct and presentation, • Working knowledge of current AV systems, associated IT elements and their installation (including AMX, Crestron, Extron, audio DSP, Video conferencing, KNX, Lutron etc., • Technical knowledge of AV equipment, design concepts and solutions including IT and networks, • Understanding of client needs, environments and use, • Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems, • Organised and flexible with the ability to approach different types of tasks during the working day, • An understanding of contracts and commercial processes, • Ability to plan and organise projects and schedule work, • Ability to prioritize and work under pressure is essential, • Ability to think laterally finding an appropriate solution to fulfil an application, • Good communication skills both verbal and written, being able to communicate with company executives to building contractors proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equal Opportunities: proAV are an equal opportunities employer, committed to promoting diversity and inclusion in the workplace and for job applicants, and are encouraged regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and that we understand, recognise, respect and value differences so that all decisions are based upon merit. The principals of non-discrimination and equality of opportunity, diversity and inclusion also apply to the way in which we treat visitors, clients, customers, suppliers, and workers.

Job Title: Multi Trade Operative (Plumbing/Carpentry) Contract Type: Permanent Salary: £39,080.97 per annum Working Hours: 40 hours per week, full time Working Pattern: Monday to Friday Location: Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Multi Trade Operative (Plumbing/Carpentry) The role is to carry out general multi trade works for planned maintenance upgrades, including, but not limited to kitchens and bathrooms. Sites will mainly be occupied by our customers and the locations will be across the organisation’s stock. The successful candidate will be provided with a van, fuel card and all PPE.About you We are looking for someone with • Experience within the construction sector • A good understanding of legislation in maintenance and property management • Good standard of education Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.Role Profile • Carrying out general multi trade activities including painting and decorating, tiling, and plastering etc. in accordance with One Direct’s performance specifications. • Carrying out routine carpentry and plumbing tasks as required. • Completing works in accordance with the current Building Regulations Approved Documents and the Regulatory Reform (Fire Safety) Order 2005. • To work flexibly as part of a team to deliver the annual component replacement target. • Responsible for carrying out all jobs allocated via One Serve and to meet with all necessary system requirements from start through to completion. • Responsible for maintaining, replenishing and keeping records of materials issued for van stock on One Serve. • Ensuring Health and Safety procedures and processes are followed at all times. • Demonstrate excellent customer service standards and a work ethic that avoids complaints. • Responsible for carrying out other duties as deemed necessary by your line manager. If these duties are of a greater level of responsibility or skill of those required in the post then full training and appropriate supervision will be provided • Ensure that responsibilities for Health and Safety are properly understood and discharged as defined in One Direct’s Health & Safety Policy and that Health & Safety concerns are promptly and clearly communicated to the appropriate people. • Comply with the Equal Opportunities and Diversity Policy • Comply with the data protection act (all employees will not disclose or make use of for their private advantage any information held on record which is not available to the public) • To carry out any other reasonable duties as requiredPerson specification Knowledge, Skills and Experience Essential • Experience within the construction sector • A good understanding of legislation in maintenance and property management • Good standard of education • Good customer service skills • Effective communication skills, both oral and written • Self-motivated, assertive and confidentDesirable • Proven track record of problem solving, identifying and resolving issues promptly • Possessing resilience and ready to take responsibility • Housing and/or buildings knowledge • NVQ 2 or NVQ 3 qualifications in painting and decorating, and/or plastering, and /or tiling would be desirable.

At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business. The Role We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self - employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards. Key Responsibilities • Deliver an exceptional customer experience, adhering to Anglian standards, • Monitor 6-7 installation teams to ensure timely and quality installations., • Provide support to installation teams to develop their skills and performance., • Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job., • Knowledge of installation processes and best practices., • Good On – Site presence; interpersonal skills, comfortable talking to customers., • Previous experience in a similar role within the home improvement or construction industry., • Strong organisational abilities with a keen attention to detail., • Competitive salary, • Pension, • Company Car, • 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years)., • An additional paid day for your birthday, • Paid time off annually to volunteer, • Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources., • Heavily discounted employee purchase scheme on all Company products, • Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones, • Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions, • Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website. Thank you for your understanding Take the next step in your career by applying today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

TECHNICAL SERVICES MANAGER We are looking for a Technical Services Manager to take ownership of technical service delivery across a growing residential portfolio. This is a high-impact role where you will lead on mechanical, electrical and plumbing (MEP) strategy, ensuring developments are mobilised effectively, risks are managed early, and assets perform as intended long term. You’ll work closely with New Business, Mobilisation and Property Management teams, supporting both new instructions and existing developments. This role combines technical expertise with commercial awareness, giving you real influence over service delivery, asset performance and client outcomes. ROLE EXPECTATIONS This is a visible and business-critical role that requires strong technical judgement, organisation and the confidence to influence decisions. You will be expected to take ownership of technical standards across multiple developments, ensuring buildings are safe, compliant and operationally efficient from day one. You’ll need to balance service quality, risk management and cost control, while supporting both mobilisation and live operations. You will be relied upon as the technical expert—identifying issues early, advising on solutions and improving long-term performance rather than reacting to problems. WHAT SUCCESS LOOKS LIKE You’ll be successful in this role if: • New developments are mobilised with clear, effective servicing strategies in place, • Buildings operate safely, efficiently and in line with compliance requirements, • Property Managers feel supported and confident in technical decision-making, • Lifecycle and CAPEX planning is clear, accurate and adds value to clients, • Technical risks are identified early and managed proactively Most weeks, you’ll be: • Reviewing new instructions and auditing MEP servicing requirements, • Supporting mobilisation of new developments to ensure smooth handover, • Providing technical advice and support to Property Managers, • Producing plant lifecycle and CAPEX reports, • Supporting tender submissions and new business opportunities, • Overseeing technical aspects of projects across existing developments WHO THIS ROLE IS FOR This role suits someone who: • Has strong technical knowledge of MEP systems within residential or similar environments, • Is confident operating as a subject matter expert and advising others, • Can balance technical detail with commercial awareness, • Is comfortable working across both new business and operational delivery, • Degree or HND in Mechanical, Electrical or related Engineering, • Experience in a technical services, engineering or property environment, • Experience supporting mobilisations, developments or complex assets, • Knowledge of SFG20, CIBSE Guide M or similar frameworks, • Project or lifecycle planning experience, • Competitive salary, aligned to experience, • Discretionary bonus, • Home-based working with portfolio travel, • 25 days holiday plus bank holidays, • Private medical insurance, life assurance and enhanced family leave, • Fully funded training and professional development, • Paid sabbaticals as a loyalty reward, • Pension scheme and employee assistance programme Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE • Initial conversation with our talent team INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school’s ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school’s IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: • Running the school’s ICT based applications and network infrastructure., • 2nd/3rd line support., • Ensure work is in line with school policies., • Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively., • Take responsibility and line manage the work produced by ICT support staff., • Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems., • Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups., • Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting., • The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team., • Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills., • Has a high level understanding of the responsibilities and requirements of working within a school environment., • Skilled in preforming upgrades to a school IT Network system.

Technical Sales Manager - Ballistic InstrumentationJob Type Full time - flexible working considered, with all personal situations taken into account. Location • Approx. 60% office-based, • 10-20% client-facing, • Remainder home workingSalary & Benefits, • Circa £45,000 per annum, • Competitive benefits including:, • Company pension (4% employer match) The Technical Sales Manager will combine strong technical knowledge of ballistic instrumentation with a consultative, customer-focused sales approach. Working closely with the Operations Manager, Managing Director and engineering team, the role is central to developing and winning business across military and civilian markets in the UK and export territories. You will play a hands-on role in shaping value propositions, supporting bids, converting opportunities into contracts, and ensuring customer feedback directly informs product and capability development. Key Objectives • Develop and promote distinctive, market-leading value propositions aligned with company strategy, • Achieve and exceed annual sales, revenue and cash-generation targets, • Position the company as the supplier of choice for military and civilian ballistic instrumentation and targets, • Build long-term, trusted relationships with customers and stakeholders in the UK and overseasKey ResponsibilitiesSales & Business Development, • Proactively identify, develop and convert sales opportunities using a disciplined three-phase sales process, • Leverage an established or developing network within the ballistics community to understand, shape and influence customer requirements, • Lead and support public and private procurement bids through to contract award, • Deliver high-quality quotations and bid documentation that win profitable business, • Lead sales bids with a total contract value of up to £2m, • Gather market and competitor intelligence to support pricing, positioning and product developmentTechnical & Customer Engagement, • Use strong technical understanding to translate customer needs into effective system solutions, • Work closely with engineering teams to define configurations, integration options and delivery approaches, • Support system integration, installation and customer training where required, • Develop and sell calibration and service offerings alongside capital equipmentInternal Collaboration & Governance, • Contribute to annual sales and marketing plans aligned to company strategy, • Maintain CRM records (Monday.com) for enquiries, opportunities and orders, • Ensure bids, contracts and deliveries meet ISO, export licensing, firearms and regulatory requirements, • Maintain and support export licence applications (including LITE and SPIRE), • Support smooth handover of won contracts to operations and delivery teams, • Drive continual improvement in sales processes and reportingMarketing & Representation, • Represent the business at trade shows, customer visits and industry events in the UK and abroad You are comfortable operating at the interface between engineering, customers and commercial decision-making, and are motivated by seeing technically complex solutions turn into successful contracts. Essential Qualifications & Experience • Engineering or STEM degree, or equivalent experience within the ballistics industry, • Engineering experience in ballistics or a closely related field, • Experience contributing to or leading sales, business development or bid activity, • Strong verbal and written communication skills, • Excellent attention to detail with the ability to manage multiple deadlines, • Project management capability and strong organisational skills, • Proactive, self-motivated and able to work independently or lead bid teams, • Good working knowledge of Microsoft OfficeDesirable Experience, • UK manufacturing experience, • Working knowledge of CRM systems, • Prior exposure to export-controlled or regulated environments

Customer Focus. Team Leadership. Service Excellence. Are you an experienced ServiceDesk or service professional ready to step into a leadership role within a fast-paced engineering services environment? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Customer ServiceDesk Team Lead to take ownership of our Helpdesk function, providing leadership, escalation support and driving high-quality customer service across a busy and dynamic operation. This is a pivotal role where your leadership, organisation and customer focus will directly influence team performance, customer satisfaction and operational efficiency. The Role at a Glance: Customer ServiceDesk Team Lead Dartford, Onsite Competitive Salary Plus Extensive Benefits Package Reporting to: Delivery Support Manager Company: Pioneer of the British lift industry. Formerly part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Your Background: Helpdesk, service desk or customer service leadership experience within an engineering or service-led environment Skills: Team leadership, escalation handling, performance monitoring, reporting, CRM systems, strong communication and organisation About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world’s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to take a leading role within a collaborative service environment, shaping Helpdesk performance and driving continuous improvement. Ready for your next challenge? As Customer ServiceDesk Team Lead, you will take day-to-day ownership of the Helpdesk function, ensuring effective coordination of workload, consistent service delivery and strong team performance. You will act as the primary escalation point for complex or sensitive customer issues, managing complaints professionally and ensuring timely, accurate resolution. Working closely with engineers, planners and operations teams, you will drive effective communication and problem-solving across the business. You will oversee all Helpdesk activity including incoming calls, emails and customer portal interactions, ensuring all communications are logged accurately within CRM systems and handled in line with service expectations. A key part of your role will involve monitoring Helpdesk performance metrics such as response times, resolution rates and customer satisfaction, using this data to coach team members and improve overall service quality. You will take ownership of customer complaints management, ensuring issues are tracked, analysed and resolved effectively. Identifying trends and root causes, you will support service improvement initiatives and provide clear reporting to senior management. You will also produce centralised management information covering call volumes, complaint trends and operational performance, ensuring data integrity across systems to support decision-making and planning. Supporting onboarding and development of team members, you will help embed consistent processes, promote best practice and foster a collaborative, customer-first culture. The role holder shall carry out their duties in accordance with company policies and procedures, ensuring compliance, accuracy and operational excellence at all times. About You: • You bring experience from a helpdesk, service desk or customer service environment, with exposure to high-volume workloads and escalation handling, • Previous experience in a supervisory or team lead capacity would be advantageous, • You are confident handling complex customer interactions, complaints and service issues in a calm and professional manner, • Strong communication skills enable you to work effectively with customers, engineers and internal stakeholders, • Highly organised and proactive, you can prioritise multiple tasks and maintain performance under pressure, • Comfortable using CRM systems and Microsoft Office, with the ability to produce and interpret reports, • A collaborative team player, you are committed to driving service quality and continuous improvement Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme (role dependent, non-contractual), • Employee Referral Scheme Why Join Liftec Express? • Central leadership role within a respected PE-backed engineering business, • Direct impact on customer service performance and operational delivery, • Opportunity to lead, coach and develop a Helpdesk team, • Collaborative and supportive working environment, • Culture focused on safety, quality and customer care If you are a customer-focused service professional ready to step into a leadership role and make a real impact, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

My market leading Client is urgently recruiting for a commercially focused Product Lead / Manager, ideally with experience of Artificial Intelligence to drive the success of their products. This role will play a critical part in ensuring their products meet user needs while delivering measurable business and financial value. A tech /Artificial Intelligence background would be a significant advantage, enabling the successful candidate to act as a trusted partner across Product, Digital, Finance, and Delivery teams. Key Responsibilities * Act as a voice of the customer and the business. Fundamentally, the Product Lead / Manager is a business partner for their specific product(s), ensuring alignment between user needs and commercial objectives. * Serve as a gatekeeper of scope, ensuring focus is maintained and that only value-driven work is delivered. * Align the product vision and roadmap to support user needs, strategic priorities, and financial outcomes. * Monitor product performance, identifying opportunities for improvement and defining requirements for enhancement features. * Own and prioritise the product backlog to address user needs, while ensuring the agreed scope of the product is adhered to. * Balance regulatory, financial, and operational considerations when making product decisions. * Support the Business Partners (BP), and Professional Services (PS) teams to deliver a clear and compelling product value case. * Work closely with delivery teams to ensure requirements are well understood and outcomes are measurable. About You * Demonstrable experience, as a Product Manager / Lead, ideally within Artificial Intelligence, fintech, or tech-led environments. * Strong understanding of technology principles, commercial drivers, and value-based decision making. * Proven experience managing and prioritising backlogs in Agile delivery environments. * Confident communicator, able to engage with technical, financial, and non-technical stakeholders. * Detail-oriented, pragmatic, and comfortable making decisions that protect product integrity and business value. This role is a Product Manager / Lead, with a good grounding in technical - Artificial Intelligence, working in London up to 3 days a week, inside IR35, if you are happy with this and have the skills / experience, please send an up to date CV for an immediate response and more information on a truly great role with a fantastic Client.

A Housing Association is currently looking for a Right to buy Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE £26.81 Umbrella £35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

Senior Project ManagerJob Description: • Head office - London with national travel required, • £75,000 to £85,000 P/A + Package + Bonus Attega Group is currently partnering exclusively with our client who are a specialist construction company delivering high-quality, innovative fit-out and refurbishment solutions across the Healthcare, Sterilisation & Medical sectors. This role will involve successfully delivering project on time, dealing directly with end clients, liaising with colleagues to ensure the requirements are met and more… In return, our client is offering a basic salary of up to £85,000 P/A and various company benefits including company car allowance, 25 days holidays, Bonus paid out twice a year and other company benefits… Key Responsibilities: • Develop, maintain and own client relationships in order to raise company awareness., • Provide direction and leadership to site staff and supply chain to ensure successful project outcomes., • Implementation of a continuous improvement process to promote best practice, technical excellence and exemplary customer service for all projects under your direct control., • Provide technical support to pre-construction team during bidding / tendering process which includes resource management, applying knowledge of client relationships and engineering understanding., • Ensure successful delivery of all contract commitments under your control and management ensuring technical quality standards are maintained, project budgets not exceeded and programme deadlines met., • Liaison and direction to Site Managers / Foreman to ensure that resource requirements are understood and can be met by the team or sub-contractors., • Establish and manage the health and safety plan, environmental plan and project management plan. The ideal candidate must be experienced within a Medical, Healthcare, Pharmaceutical or similar industry background. You must also have a full UK driving license. The Ideal candidate: • HNC or HND in mechanical or electrical engineering or related engineering discipline., • GCSE or equivalent in Mathematics and English., • IT literate and fully proficient - in particular good working knowledge of MS Outlook, Word and Excel., • Full working knowledge of current Approved Documents – Building Regulations, • In depth knowledge of industry, • Strong commercial acumen and technical knowledge, • Valid full UK drivers licence, • Excellent attention to detail, • Able to identify risks and offer profitable solutions, • Self starter, accustomed to working under own initiative, • Enthusiastic and motivated, • Committed and flexible, • Team player, • Company car, • Company events, • Company pension, • Flexitime, • Free or subsidised travel, • Free parking, • Health & wellbeing programme, • Life insurance, • On-site parking

Site Engineer Location: Dagenham About the Role We are looking for a Site Engineer to join our service team in Dagenham, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you'll be a key technical representative on site, ensuring equipment reliability and excellent service delivery. You'll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships. Key Responsibilities • Carry out preventative maintenance on materials handling and ancillary equipment, • Diagnose faults and complete repairs efficiently and safely, • Accurately complete service reports and timesheets, • Manage and control parts stock on site, • Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements, • Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs, • Identify and communicate chargeable follow-up work, completing it in a timely manner, • Ensure all company and customer health & safety procedures are strictly followed, • Identify and pass on sales leads for Jungheinrich equipment and After Sales products, • Automotive Technicians, • HGV Engineers, • Mobile Plant Engineers, • Forklift Engineers, • A full UK driving licence, • A good general level of education, • Experience in a customer-facing role, • The ability to work independently and unsupervised

The Engineering Lead forms an integral part of the ISS Livv maintenance service delivery. The role is the primary interface between Key Account Network and the Livv business. You will direct, deliver and lead the operations and maintenance service delivery across the Livv client, ensuring effective implementation of maintenance activities to provide safe, compliant and productive Livv workplaces - driving satisfaction and profitability. The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits • Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment, • Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications), • In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses), • Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems, • Experience with subcontractor and vendor contract management, • Experience with managing key performance indicators, • Experience with capacity planning and reporting, • Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems), • Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa, • Passion for workplace experience and service delivery., • Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra, • Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations, • Ability to effectively communicate – in person / phone / email / message, • Experience of High Risk Activities and evidence of Safe Systems of Work training., • Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations., • Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations., • Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs., • Receiving, logging, allocating and tracking reactive works requests using Maximo – communicating closely with all stakeholders – prioritising against both client and business needs to ensure KPIs are met., • Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable, • Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations, • Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager – ensuring this is communicated to contractors., • Performing supervisory functions common to a facility maintenance and utility plant operations organisation, • Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team, • Maintaining and updating PPM tracker for all Livv sites – chasing missing PPMs., • Supporting the creation and implementation of local compliance frameworks in line with client requirements., • Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays, • Overseeing WIP to ensure timely, accurate and margin enhancing performance., • Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support., • Directing, engaging and managing relevant stakeholders – inc. NRM, Helpdesk and specialist subcontractors., • Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk., • Regularly reviewing and auditing asset lists and PPM planners in line with customer needs., • Providing regular reporting to stakeholders, ie, statutory compliance and PPMs., • Supporting with tender opportunities for new customers to create optimised operational solutions., • Reviewing and evaluating performance and ensure quality standards are being met, • Work with stakeholders to ensure efficient utilisation of colleagues and supply partner, • Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner, • Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site., • Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed, • Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers, • Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects., • Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations, • Available for 24/7 work and emergency corrective maintenance/action activities, • Comply with all Group, and HSEQ requirements and programs, as provided

Award-Winning Logistics Company Shape the Digital Future of Logistics with Us About Us Join an award-winning, fast-growing logistics company where innovation, collaboration, and customer excellence drive everything we do. With a strong reputation for delivering exceptional solutions across the supply chain, we are expanding our dynamic team and looking for passionate professionals to help us reach new heights. If you’re eager to build your career in a supportive, forward-thinking environment, we’d love to hear from you. The Opportunity We are seeking an enthusiastic Business Intelligence Analyst to play a pivotal role in our busy operations. Working at the intersection of technology and logistics, you’ll be responsible for providing insightful reports using CargoWise data and other platforms. This is a fantastic opportunity to collaborate closely with stakeholders across the business, make a tangible impact, and develop your expertise in a sector where technology is key to success. Main Responsibilities • Design, build, and maintain business reports for internal and client use, • Create, manage, and optimise datasets to support reporting requirements, • Develop visualisations using PowerBI (proficiency required), • Utilise MySQL and SQL for data extraction, manipulation, and analysis, • Apply a solid understanding of Relational Database Management Systems (RDBMS), • Collaborate with department heads and stakeholders to gather and clarify reporting needs, • Communicate findings and insights clearly to both technical and non-technical audiences, • Produce reports that address both internal performance and client-facing requirements, • Work with CargoWise data and other datasets to enhance reporting in transport and logistics contexts, • Spearhead and facilitate meetings to advise the business on the capabilities and enhancements of our reporting suite., • Take ownership of conducting periodic reviews with stakeholders to gather feedback, ensure alignment, and drive continuous improvement in reporting solutions., • Monitor and analyse report usage to identify patterns, trends, and areas for improvement, • Promote responsibility and accountability among report owners by regularly reviewing access and utilisation, ensuring reports remain relevant and accurate, • Document processes and procedures related to reporting workflows, ensuring clarity, consistency, and ease of knowledge transfer across the team., • Experience in the transport and logistics sector is highly desirable, • Hands-on familiarity with CargoWise data or similar logistics software, • Proficient in PowerBI and other Microsoft Office Applications (Excel, Word), • Strong communication and teamwork abilities, • Ability to manage multiple tasks and adapt to changing priorities, • Problem-solving mindset with a proactive approach to learning and development, • Work for the industry’s Employer of the Year!, • Competitive remuneration package., • Innovative and agile working environment where opinions and fresh ideas are valued and encouraged., • Award Winning staff development programme offering genuine career development opportunities., • Staff Loyalty schemes, • Health Care Plan, • Enhanced holiday scheme, • Cycle to work scheme, • Mentoring scheme, • Going the extra miles award, • Gym Discounts, • Experience days discounts, • You’ll work with an internationally diverse, sociable, dynamic team with a clear vision and strategy. If you would like to discuss this opportunity further, apply today and we will be in touch. If you do not hear anything from us within 10 days please assume that your application has been unsuccessful. NO AGENCIES PLEASE

The Building Services Manager / Technical Manager will be primarily responsible for identifying and delivering commercially and operationally realistic, best practice, technical and operational solutions to site specific issues. The role will involve the design, delivery and implementation of site-specific improvement strategies in recognition of change management. Key Responsibilities • Source and procure national and local contracts to ensure the estate and associated buildings are covered with all statutory and legislative commitments., • Create technical specifications to ensure long life management of assets, best value for money, and adequate scope of maintenance in terms of frequencies, tasks, PPM and repairs., • Control budgets and service delivery across the estate and buildings, establishing value for money strategies for delivering technical services., • Preparation and management of engineering service charge budgets, to include procurement in line with company policies., • Define the PPM regime for the plant across the estate., • Establish, implement, document and maintain site specific operating procedures and systems tailored to client needs., • Implementation, management and development of the E-Logbooks planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date., • Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawings and O&Ms are updated to reflect any changes carried out to installed systems. Develop, implement and maintain site-specific plant replacement programmes., • Ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable., • Manage service providers and monitor performance against SLAs and KPIs., • Make clear decisions and direct contractors for all reactive works., • Support the Development team to monitor construction processes when they impact an area under the remit of the Estate Management Team., • Complete engineering site surveys and audits., • Provide technical support to the operational team., • Work closely within the FM department and with Operations, Asset Management and H&S, together delivering excellent services and surpassing customer expectation at all times., • Manage all asset lists within the estate, ensuring any new assets introduced are adequately maintained., • Liaise with Permit Management to assist in the maintenance of the online e-permit system and reviewing of RAMS for estate works., • Manage associated M&E tasks from the company risk register, ensuring quotes are obtained and works are agreed before commencing., • Keep the online system, Track Record, up to date and ensure all outstanding actions are completed within the required timescales., • Ensure compliance at all times with operational standards, codes of practice and health and safety requirements., • Provide overseeing engineering support for the residents' spa and gym, including attending a quarterly meeting., • Provide reactive engineering support for retailers on the estate., • Form part of the Duty Manager roster for out of hours escalations. Skills, Knowledge and Experience • Engineering apprenticeship with relevant on-the-job experience, an Engineering Degree with relevant industry experience, or significant industry experience in a similar role., • Working knowledge and experience of the mechanical and electrical services industry and key factors affecting it., • Proven experience in the management of maintenance contracts and supervision of contractors., • Ability to work effectively with staff, tenants, service providers and contractors., • Excellent managerial and interpersonal skills with a proven track record in managing change., • Good strategic vision and a strong commitment to customer service., • Extensive knowledge of Microsoft Office applications., • Successful people management experience, including technical and personnel development and change management., • Extensive experience of managing services to an agreed budget., • Self-motivated, able to work on own initiative., • Good understanding of property management., • Excellent communication skills, both oral and written., • A comprehensive knowledge and understanding of legislative health and safety requirements., • Excellent time management skills with the ability to respond to client and contract deadlines. Location: South London

We're delighted to be supporting a well-regarded, values led care provider in their search for an experienced Home Manager for their highly regarded and high performing nursing home in Middlesex. Rated 'Good' by the CQC and boasting excellent customer satisfaction, this home is known for delivering high quality, person centred care with the support of a passionate and well-established team. This is an exciting opportunity to lead a home that's already thriving and continue driving a culture of excellence, with the backing of a forward thinking senior leadership team and a supportive, close knit group that operates a small number of care homes across the country. Requirements: • Nurse qualified with NMC Pin, • Proven leadership experience in a nursing home setting, • Strong understanding of CQC regulations and compliance, • The ability to inspire and support a well performing team Salary and benefits: • £70,000 pa + bonus, • Well rated home with strong reputation in the local community, • Passionate, long standing care and nursing team, • Excellent leadership support and clear governance, • A genuine focus on values, quality, and resident experience Duties include: • Recruit, lead, and develop a multidisciplinary care team to deliver high standards of person-centred care., • Ensure full compliance with CQC standards and other regulatory requirements, maintaining robust internal quality frameworks., • Manage the day to day running of the home, including staffing, budgeting, and resources to ensure efficient and safe operations., • Oversee the delivery of high quality care, ensuring residents' needs are met with dignity, respect, and compassion., • Build strong relationships with residents, families, healthcare professionals, and the wider community to promote the home's reputation and foster a supportive environment. Please contact Emma at Bright Selection for more information. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this.

Deputy Head of Service - Access & Duty Adult Social Care - Adults, Health & Integration£450 per day (Umbrella) Hackney Council is seeking an experienced and forward-thinking Deputy Head of Service - Access & Duty to play a pivotal leadership role at the front door of Adult Social Care. This is a high-impact interim opportunity, combining operational oversight with innovation, system-wide collaboration and strong people leadership. About the Role As Deputy Head of Service, you will provide senior leadership across the Access & Duty service, supporting safe, timely and person-centred responses for adults contacting Adult Social Care. You will work closely with the Head of Service, Assistant Director and wider system partners to drive quality, performance and continuous improvement. A key focus of the role is transforming how residents access support, ensuring services are preventative, strengths-based and responsive to need. Key Priorities & Responsibilities You will: • Lead the expansion of digital access, increasing the availability of information and self-assessments through Hackney's digital programme., • Work in partnership with Customer Services and internal teams to strengthen entry points into Adult Social Care and improve customer experience., • Support and embed a reablement-first approach, aligned with new models of delivery launching in January 2026., • Drive the increased use of Occupational Therapists as a preventative intervention for new Adult Social Care referrals., • Provide operational and strategic oversight, ensuring statutory duties, quality standards and KPIs are met., • Manage resources effectively, contributing to budget control, efficiencies and value for money., • Lead service improvement, change management and new ways of working., • A relevant professional qualification (e.g. Social Work, Nursing, Allied Health Profession, Public Health) with appropriate registration., • Proven leadership experience in complex, fast-paced environments., • Strong background in service transformation, performance management and partnership working., • Sound knowledge of adult social care legislation, safeguarding duties and national policy., • Excellent communication and stakeholder management skills. Get in contact with QSW Talent Partner, Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £40,000.00 per annum, working 40 hours per week.Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS We embrace diversity in all its forms and are proud to employ a workforce that reflects the communities we serve. We are committed to creating inclusive environments where both colleagues and the people we support can thrive. The Opportunity This is a rewarding opportunity for an experienced and values-driven Service Manager to lead a specialist accommodation-based service supporting up to 15 women and children fleeing domestic abuse. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Service Leadership and Operational Management Knowledge and Experience • Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title: Business Support Officer Location: Islington, London Directorate: Children and Families Service Responsible to: Service Support Manager Contract: Full-time Join Us and Make a Real Difference Islington Council is looking for a dedicated, organised, and proactive Business Support Officer to provide high-quality administrative support to our Children and Families Service. This is a vital role that supports the front line of social care, ensuring our teams can provide the best possible services to children and families in the borough. Key Responsibilities • Provide comprehensive and professional administrative support to ensure smooth and efficient service delivery., • Maintain strict confidentiality in handling sensitive and personal information., • Deliver excellent customer service by managing telephone enquiries and acting as a key point of contact for internal and external stakeholders., • Handle and process all incoming and outgoing correspondence promptly and accurately., • Organise, coordinate, and minute meetings as required, distributing agendas and notes accordingly., • Develop and maintain manual and IT-based systems to enhance operational efficiency., • Support the processing of financial transactions, such as payments to families, purchase orders, petty cash, and travel warrants in line with council procedures., • Maintain accurate filing systems and electronic records with a strong focus on confidentiality and compliance., • Contribute to projects, research tasks, and the preparation of management reports and data as needed., • Provide personal assistant support to Group Managers and maintain team diaries and movement boards., • Monitor and order office supplies and equipment, ensuring availability for team members., • Ensure compliance with health and safety standards, council policies, and legislative requirements. Essential Experience & Knowledge: • Previous experience in a busy administrative role., • Strong organisational and time management skills with the ability to manage multiple tasks simultaneously., • Confident user of Microsoft Office and other IT systems., • Understanding of the key administrative needs of a busy office environment., • Experience working within a local authority, especially in children’s social services. Working for Islington means making a tangible difference in one of London’s most diverse and dynamic boroughs. We’re committed to supporting and developing our staff, offering: • Professional development and training opportunities, • A vibrant, collaborative working culture, • Hybrid and flexible working options Ready to Apply? If you’re a motivated individual who thrives in a fast-paced, people-focused environment, we’d love to hear from you. Apply today and be part of a team that's helping to build a safer, more supportive future for Islington’s children and families. How to Apply: If you're ready to be a part of a service that truly makes a difference, we’d love to hear from you. Email your cv

Premier Work Support are recruiting a Branch Manager for a senior leadership role within a fast-paced builders' merchant/retail environment in West London. You will be responsible for driving operational performance, delivering excellent customer service, and leading and developing a team across all branch functions. Key Responsibilities • Deliver excellent customer service in person and by phone, • Handle enquiries, orders, complaints, and ensure accurate processing and documentation, • Coordinate customer orders, deliveries, schedules, and stock management, • Oversee trade counter operations and ensure smooth daily running, • Maintain accurate stock control and support purchasing processes, • Ensure adequate staffing levels and act as Duty Manager when required (including key holding, opening/closing site), • Manage daily admin including tills, banking, and sales reporting, • Produce and review sales and performance reports, • Ensure full Health & Safety compliance across the branch, • Oversee maintenance of premises, plant, and equipment, • Manage staff wellbeing, attendance, holidays, and sickness, • Act as the link between senior management and branch staff, • Handle staff relations, including conflict resolution and disciplinary matters, • Strong leadership and team management experience, • Excellent customer service and organisational skills, • Ability to work in a fast-paced operational environment, • IT literate (Microsoft Office and internal systems), • Builders' merchant or retail management experience preferred, • Salary: £45,000 per annum, • 22 days holiday + 8 bank holidays, • Pension scheme, • Private medical cover (employee, partner, and dependants) Monday-Friday 7:00am-5:00pm, plus 1 Saturday in 4 If you are an experienced leader looking for a senior branch role, apply today.

Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast - and we're looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn't just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK's fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner - "Innovation in Legal Services" (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We're building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we'd love to hear from you. ------------------------- The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 - Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 - Best AI Implementation UK Business Awards 2024 - Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 - Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 - AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds - Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 - Kent Lawyer of the Year - Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered - bringing consistency, speed, and accessibility to businesses globally. The Opportunity You'll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you're someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You'll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We're Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1-2 years' experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you're ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice... We take your privacy seriously.

HR Product Lead – Oracle Product Lead, Human Resources, SaaS, Oracle ERP HCM Cloud, Oracle EBS, Oracle ERP, Oracle Fusion, PeopleSoft, Product management, HR Systems, Stakeholder engagement, Product roadmap, End-to-end services. • £71,121 per annum + public sector pension and other benefits Day-to-Day of the Role: • Act as the primary point of contact for stakeholders, ensuring clear communication and alignment on the product vision and progress., • Manage and support a team of product analysts who are subject matter experts, capable of making functional changes and working with third parties to deliver outcomes., • Collaborate extensively with the Head of Product and other product teams to create and maintain a Product roadmap., • Engage with stakeholders and SMEs to understand needs, assess priorities, and allocate resources effectively., • Define and prioritise product features through extensive collaboration, negotiation, and supported by data-driven outcomes., • Analyse customer feedback and other data to identify pain points and drive improvements that enhance user experience and achieve desired outcomes., • Document and present technology proposals/recommendations to the Head of Product, outlining clear benefits and costs., • Minimum of 5 years in product management or functional experience, with at least 2 years within HR Systems., • Experience as a product manager, functional lead, or owner, preferably within an internal product space., • Strong understanding of SaaS-based solutions, particularly Oracle ERP HCM Cloud., • Public sector experience is desirable, with policing experience being a plus., • Proven ability to manage small teams, providing clear direction, support, and resolution., • Experience in project management of technology development and implementations., • Knowledge of shaping product strategy and delivery capabilities. 27 days of annual leave (rising to 33 in 5 years), 20%+ pension contributions + others. In the first instance, please submit your CV.

Morgan Hunt currently requires an Maintenance Assistant for FE College - East London Pay Rate: £18ph LtdHours: 35 hrs 9am to 17:00pm Mon to FriLocation: East LondonDuration 6 months on going contractMust have Enhanced Children DBS Certificate on update service or Happy to apply for DBS CertificatePurpose of the Role To support the Group Estate Maintenance Manager in delivering the planned and preventative maintenance programme. To support the Campus Facilities Managers in delivering a reactive maintenance service, undertaking general repairs and maintenance to the fabric and items of equipment forming part of the College estate as required. To update the Computer-Aided Facilities Management (CAFM) system with all maintenance work undertaken. To support the Facilities Managers in monitoring the condition of the College estate. Key Responsibilities:Maintenance Delivery & Estate Safety· Support the Group Estate Maintenance Manager in delivering the preventative maintenance programme.· Support the Facilities Managers in responding promptly to reactive maintenance needs.· Undertake site redecorations and other minor works.· Report any premises maintenance or reactive repairs required through the service desk/CAFM.· Report any observed incidents, near misses or accidents that could impact the safe operation of the College estate.Person Specification -Education & Qualifications· GCSEs (or equivalent) in English and Maths.· Basic literacy, numeracy, and IT skills.· Willingness to undertake role-related training, including health & safety, safeguarding, and facilities procedures.· Relevant facilities, caretaking, or health & safety training.Experience· Experience working in a facilities, estates, caretaking, maintenance, or support services environment.· Experience supporting reactive maintenance, minor works, or general repairs.· Experience of room set-ups, portering, or event support, including exams or enrolment activities.· Experience working in a busy, customer-focused environment with changing priorities.· Experience using a service desk or CAFM system to log or report issues (desirable).· Experience working within an education or public-sector setting (desirable).Knowledge, Skills & Behaviours· Basic knowledge of facilities and estates services.· Awareness of health & safety requirements, safe working practices, and incident reporting.· Understanding of safeguarding, equality, diversity, and inclusion within a college environment.· Ability to carry out practical tasks, including minor works, redecorations, spill response, and portering.· Good organisation, time-management, and communication skills.· Ability to follow procedures and update records accurately using CAFM or service desk systems.· Reliable, flexible, and conscientious, with a proactive and team-focused approach.· Calm and professional when working under pressure, particularly during busy periods such as enrolment and exams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: \nHigh Level Technician (Rolling Stock)\n\nJob Location: \nSouthwest London \n\nHourly Pay Rate: \n£31.48 PAYE / £ 41.11 Umbrella \n\nShifts: \nMinimum of 50 hours a week \n\nShift Pattern: \nPanama . Days and nights\n\nDuration: \nOn-going contract\n\nStart Date: \nASAP\n\nIndustries considered: Rail, Rolling Stock, RAF, REME, Army, Navy, Marine, Avionics, Rolling Stock, Commercial/Industrial Electrics, Defence, Plant Engineering, SPM, HVAC, and Process Engineering\n\nDisciplines considered: Diesel Engine Fitter, Electrical Engineer / Mechanical Engineer, Mechanic, Avionic Technician, Aircraft Engineer, Marine Engineer, Maintenance Fitter, and Breakdown Engineer\n\nClient Summary: A world-renowned Rolling Stock vehicle manufacturing, service and maintenance company and is the number one provider of rail solutions in the world. This prestigious company is also the largest rolling stock manufacturer and provider in the UK and employs over 70,000 employees in 60 countries worldwide. \n\nPosition Summary: Reporting to the Reliability Shift Manager, as part of a small technical team, you will be required to assist the Fleet Operator to undertake / supervise primarily in the corrective mechanical and electrical maintenance, detailed fault finding and repair on the Class 345 Crossrail fleet of trains. Successful applicants will be responsible for ensuring that any maintenance undertaken at the depot is completed in accordance with the company's processes, procedures and comply with all safety regulations. This is Safety Critical environment and all tasks undertaken will need to ensure that the operator can achieve and maintain the reliability and availability targets set for the trains. The candidate will also assist the Operator when failures occur during service, and resolve any issues on the network.\n\nThe candidate will need to provide high level technical support to the operator which will include:\n* High Level fault finding electrically\n* High Level fault finding mechanically\n* Provide train systems engineering advice for the vehicle as a whole and for the key vehicle systems (such as TCMS - train control system, HVAC, propulsion, brakes, doors, on-train communications etc.) \n* FRACAS - Failure reporting, analysis and corrective action system\n* Produce solutions that provide short term mitigation and long term resolution \n* Monitoring of warranty issues and liaising with supplier technical teams \n* Attending to faulty trains in service, component replacements and modification work \n* Helping customer with root cause analysis using Alstom FRACAS, 8D, PPS methodologies. \n* Ensuring correct replacement parts are sourced \n* Assisting operator in updating of maintenance instructions, overhaul instruction, processes & procedures to optimize maintenance and liaise with Alstom Technical Publications and Central Engineering teams where required \n* Monitoring trains reliability & availability performance and issuing monthly performance reports \n* Monitor of trains in Service using remote monitoring system called Orbita \n* Down load train data from onboard train data recorders using laptops \n* Run diagnostics software to identify faults with various train systems i.e. hydraulic systems, pneumatic systems, train management systems & on board computers. \n* System software updates as required \n* Obsolescence avoidance and mitigation \n* Engineering support for all safety related incidents (NIRs), including representing the Customer with respect to access to Design Authority and equipment OEM's and the production of affirmative closing actions \n* Service Provider representation on Failure Review Boards, feeding back decisions and outputs to the Customer \n* Share experience gained of other fleets across the world which the Service Provider has supplied and/or supports, provision of recommendations and opportunities for design improvements, standardisation and/or modifications. \n* Contribution to Health and Safety on a daily basis. \n* Strong report writing skills. \n\nQualifications:\n* Minimum qualification required - NVQ Level 3 in an electrical discipline. \n\nExperience required:\n* Experience within Rail desirable \n* Use of Laptop's and diagnostic tools to determine faults \n* Ability to work from maintenance manuals and schematics \n* Experience of Mechanical or Electrical fault finding \n* Experience of Mechanical or Electrical repairs \n* Troubleshooting and evidence gathering. \n\nPerson profile:\n* You will be a highly self-motivated individual, able to work under your own initiative \n* You will possess excellent communication & interpersonal skills \n* You will need extensive all-round knowledge of Mechanical Engineering \n* You will need extensive all-round knowledge of Electrical Engineering. \n\nThis could also include the following:\n* Responsible for accurate completion of all paperwork prior to supervisor validation. \n* Undertake technical maintenance to the required standards.\n* Reliability monitoring reporting \n* Data analysing \n* Rip out and replace electrical components\n* Rip out and replace full or part of large wiring looms\n* Re-install wiring \n* Test Continuity\n* Battery Modifications\n* Repairing or installing Wi-Fi systems\n* Changing relay boxes / Wiper motors\n\nIf you wish to be considered for this role please send your CV including scanned copies of your qualifications and a scanned copy of your passport to (url removed) OR call (phone number removed).\n\nPLEASE NOTE ALL APPLICANTS MUST BE ABLE TO PASS A DRUGS AND ALCOHOL TEST BEFORE BEING OFFERED A POSITION.\n\nPlease note due to the volume of applications, we can only commit to contact those candidates we deem suitable for the position. However, we may retain your details and contact you in the future should suitable positions arise.\n\nPlease note the above job specification could be subject

Location: West London, Multiple commercial sites. Salary circa 55K plus yearly bonus and extensive benefits Objectives: • Reporting to the Senior Facilities Manager, the purpose of the role is to achieve and maintain the very highest standards of Facilities Management and Customer Care within the cluster. This includes the building fabric, associated hard and soft services (through effective coordination of planned and reactive maintenance), site security and health and safety., • This is a critical role supporting the Building Manager in their objectives to achieve sites that remain attractive to customers from both an operational and cost perspective., • The role will require regular liaison with specialist contractors to ensure all work is carried out in line with best practice, to the expected standard, to reduce risk of failure, minimise downtime, disruption and operational risk. This role also involves ensuring that appropriate controls and procedures are followed to ensure the health & safety of any person affected by the undertaking of these works., • The role will incorporate providing support for various site related projects such as fit-out and décor of common areas and washrooms etc. as well as general repairs. This will include regular review of all areas carrying out condition surveys and making arrangements for any remedial works identified., • Setting and working to accurate and efficient FM related service charge budgets applicable to the sites under your responsibility., • Provide industry recognised level of competency and knowledge relating to building services across the portfolio. Main Responsibilities: Customers • To consistently deliver high levels of customer service to Building Managers ensuring all Hard and Soft Service Facilities and Maintenance issues, requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required., • Supporting the Building Manager in delivery of any necessary building preparation works required., • Liaising with Building Managers and Building and Development team regarding Licence to Alter works. Estate Management • To maintain the properties to a high standard ensuring they are clean, safe, secure and compliant and attractive to customers., • Ensure that all planned and reactive maintained is undertaken in line with agreed specification, frequency, timeline and statutory requirement., • Undertaking regular premises and works inspections identifying areas of concern / snagging items. Items to be recorded on Elogbooks software and arrangements made for works., • Build relationships with Service Providers to ensure that their delivery is in line with expected levels of service, cost and timeliness. Management in line with their SLAs to ensure levels of delivery are as required., • Coordination and delivery of minor decoration and fit out projects including preparation as well as liaison with Building and Development team regarding larger schemes., • Review of work-related risk assessment and method statements, ensuring they meet the business need. Prior to works commencing, carrying out site inductions with Service Providers in relation to RAMS and undertake suitable levels of supervision and monitoring of work., • Identify areas for improvement and discuss with Building Manager and Head of Facilities, implement any changes that are approved., • Coordination of all fire related regulations and audits are undertaken (weekly fire tests, drills, maintenance visits)., • Management of sustainability objectives (waste, water & energy) and achieve cost efficiencies, • Directing, planning and on-going management of essential central services such security, maintenance, cleaning, waste disposal and recycling., • Supervising grounds and general maintenance, including the line management of in-house Caretakers for planned and routine tasks., • Management of Elogbooks CAFM system to ensure site records are current., • Ensure all site documents are maintained including Operation and Maintenance manuals, Health & Safety files, asset registers, PPM calendars, logbooks, firebox, drawings / schematics and certification., • Maintaining audit trail for all planned and reactive tasks., • Providing regular updates to Building Manager and Head of Facilities including provision of relevant management reports reporting on SLA performance etc., • Manage and maintain monthly utility meter readings. Staff Management • Managing planned and reactive tasks for the in-house FM Operatives, ensuring high levels of service and teamwork., • Setting of objectives and performance management of the in-house FM Operatives and arrange training as identified/required., • Deputise in the absence of the Building Manager. Finance • Manage expenditure and procurement for all facilities and building management related costs across the sites., • Ensure that the site is managed within budget, raise necessary purchase orders, approve invoices and follow the correct procedures within agreed authorisation levels., • Identify and achieve cost savings where possible., • Provide information for the operating budget and budgetary systems for all FM related costs at sites.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Kensington & Chelsea. 1x SW (Scattered sites) working pattern 9am - 5pm Monday-Friday. 1x SW (Warwick Road) rolling Rota. 8am - 4pm & 1pm - 9pm plus weekends. £30,784.00 per annum, working 40 hours per week. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • A generous pension - we will contribute up to 8% and life assurance cover up to £3x pensionable salary (T&Cs apply) What you'll do: • Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager, • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions, • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available, • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement, • Approachable and open behaviour, • Prefers working as part of a group or team Desirable: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: • We focus on Excellence and innovation., • We are Caring and Compassionate., • We are Inclusive and Trusted. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

\n\n \n\n Senior Revenue Controller \n\n \n\n Hybrid (3:2) | Elite 3E | Reports to Revenue Manager \n\n \n\n \n\n The firm is seeking an experienced Senior Revenue Controller to take ownership of the full working‑capital cycle for assigned partners and practice groups. This is a partner‑facing role requiring strong commercial awareness and the confidence to manage WIP, AR, billing and revenue processes end‑to‑end, also supporting junior team members and contributing to process improvements. \n\n \n\n \n\n Responsibilities \n\n \n\n Monthly partner meetings - Arrange monthly meetings with Partners to review WIP and AR, agree billing timelines, discuss billing types and address any collections issues.Reporting - Prepare inventory reports and other statistical analysis for fee-earners.Matter setup - Conduct weekly reviews of new matters and work with Lawyers and Compliance to ensure correct setup ahead of billing.Prospective time - Review Prospective Time and ensure accuracy.Time adjustments - Process time transfers, edits and write‑offs of irrecoverable time and disbursements.Billing queries - Respond promptly to high‑volume billing enquiries, liaising with attorneys on all billing‑related issues.Invoice processing - Process invoices, ensuring numerical accuracy and compliance with VAT, SRA and AML requirements.E‑billing - Process e‑bills and manage rejections or disputes.Cash collection - Chase outstanding payments, resolve issues with Partners/Lawyers and support timely cash collection.Cash reconciliation - Assist Cashiers with reconciling cash receipts.Team oversight - Troubleshoot and oversee work of junior Revenue team members.Skills Required \n\n \n\n Revenue Control experience - Solid experience in Revenue Control within a law firm.3E proficiency - Strong working knowledge of 3E.E‑billing capability - Experience handling e‑billing and resolving rejections/disputes.Excel skills - Intermediate to advanced Excel skills.Initiative - Proactive, customer‑focused and confident using initiative.Communication - Excellent written and verbal communication skills.Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. \n\n \n\n \n\n \n\n

Hours of Duty: Monday - Friday Responsible To: Estate Manager Job Summary • To deputise for the Estate Manager during holidays, sickness and other planned events., • To be the lead and key point of contact for contractor management on site, including communications to the Property Manager, Leaseholders and Tenants, as well as other contractors if multiple are working at site., • To be the lead and key point of contact for the General Repairs tracker and to manage this in conjunction with the Estate Manager. This to include regular reviews and walkabouts (minimum monthly) to ensure items are captured and added to the tracker with recommendations regarding prioritisation and timings., • Ensuring the Tracker is kept updated to identify items that are open, delayed (with reasons), completed and / or have had their prioritisation changed (with reasons and sign-off)., • To provide a monthly update to the Property Manager on the Tracker and specifically future priorities, such that all relevant parties are informed and agreed., • To provide ad hoc updates regarding any emergencies and the related implications and consequences., • To develop and maintain a positive, regular and highly communicative relationship with the Property Manager and Managing Agent to support the smooth running of development., • To participate in staff reviews, providing feedback and actively manage the team's performance, in an assistant role to the Estate Manager, • To work with Verto to learn all relevant HR practices, roles and responsibilities that a Estate Manager should know., • Within the first 12 months of appointment, to have undertaken every on-site job at least twice and with sign-off by the Estate Manager., • Within the first 12 months of appointment, to learn the overall footprint of the development with regard to layout, health and safety, emergency services, utilities, boiler room and other areas and responsibilities., • Within the first 12 months, to attend a Board Meetings to understand process and protocol - to give an update on learnings and development, as well as any relevant contractor management information., • To provide all necessary services to the residents as per the instructions of senior management., • To communicate efficiently with all other members of staff, the residents, guests and onsite contractors., • To respond proactively to resident requests. Always respond in a timely and polite manner., • You will be required to carry out a minimum of two inspections of the common areas of the building. At the end of your shift, you must ensure the property is kept clean, tidy and that all electrical/ technological appliances are in good working conditions at all times., • To assist residents together with their guests and visitors when and where required. It should be remembered that your duty is to the residents, however, please note that any assistance given to any individual should not distract from your duties required to the whole., • To monitor all persons at the development and ensure they have a right to be present., • To respond to site emails and deal with general enquiries. To log messages, requests and events., • To raise any issues and concerns with the Estate Manager and the Board, as relevant, e.g. work being undertaken without an LFA (Licence for Alterations), contractor behaviours, parking issues, as well as any unusual happenings or behaviours on site., • To monitor the presence of workers working within the building and supervise their activities to ensure minimum disturbance to residents., • Co-ordinate access and building systems and monitor and react to alarms as directed., • Liaise with Emergency Services as required., • Log and report any incidence of disrepair by using the appropriate procedure / tool at your disposal. Immediately inform senior management of the incidence. This should include all building defects, plumbing, heating and lighting in the common parts, 24 hours a day, and 7 days a week. Where such defects are considered an emergency, they should be reported to senior management immediately., • Report and monitor Health & Safety issues and ensure adherence to safe working practices, • Be flexible and have a hands-on approach. Please offer help and assistance to others where possible., • Honest and Reliable, • Team Player, • Works well under pressure, • Excellent communication and customer service skills, • Excellent time keeping, • Professional appearance, • Ability to prioritise, • Ability to take ownership of an operation whilst working alone

Are you an experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better customer experience? Are you looking for a senior, hands-on role where you can make a real impact across onboarding, service delivery and customer support? If so this could be the role for you! EIT is looking for a driven Helpdesk & Customer Experience Manager to lead and develop our helpdesk, onboarding and customer support operations. This is a key operational role, ideal for someone who can combine strong people leadership with process improvement, customer focus and practical problem-solving. What's on Offer • Salary negotiable depending on experience, • 23 days' annual leave plus bank holidays, • Birthday off work, or the nearest Monday or Friday if it falls on a weekend, • WPA Cash Benefit Healthcare Policy after successful probation, • Group stakeholder pension after three months, • Company laptop, • Company mobile phone, • IT equipment for working from home, where applicable, • You will take responsibility for the day-to-day leadership and ongoing development of the helpdesk and customer experience function., • You will ensure customers receive a consistent, high-quality service from onboarding and training through to ongoing support, issue resolution and relationship management., • Lead and develop the helpdesk and customer support team, • Own and improve the customer journey, including onboarding, training and ongoing support, • Ensure customer queries, incidents and technical issues are resolved quickly and effectively, • Introduce and monitor KPIs, including service levels, response times, resolution times and customer satisfaction, • Improve helpdesk processes, workflows, documentation and standard operating procedures, • Support business growth by helping shape the future helpdesk structure, • Coach, motivate and develop team members, • Work closely with internal teams, customers, suppliers and partners, • Provide regular reporting on customer service performance, trends and improvement opportunities We are looking for someone who is confident, organised and comfortable working in a fast-paced environment. You will ideally have: • Experience in helpdesk, customer service, customer success or customer experience leadership, • Strong people management and team development skills, • A customer-first approach and passion for service excellence, • Experience improving processes and implementing change, • Good understanding of customer service KPIs and reporting, • Strong communication and relationship-building skills, • Ability to work well under pressure and manage competing priorities EIT provides technology, infrastructure and support services to customers across areas including network security, WiFi infrastructure, digital signage, cabling, EPOS and payment solution rollouts, new store openings and white-labelled helpdesk services. Full training will be provided where required around our specific solutions and services. Additional Information Applicants must be eligible to live and work in the UK. Due to the nature of our business, applicants must also have a clean credit and criminal history. EIT Limited is an equal opportunities employer.

Data Governance Analyst London (3 days a week) | 6 Month Contract (Outside ir35) About the Company A leading international events, intelligence, and scholarly research group, operating a portfolio of world-class brands across specialist markets. With over 11,000 colleagues in 30+ countries and listed on the FTSE 100, it connects professionals with the insights and opportunities they need to succeed. As part of a major digital transformation, our client is investing heavily in data, technology, and innovation to enhance customer experiences and grow its digital product offering. This is an exciting opportunity to join a business undergoing significant change and play a role in shaping its future. The Role We're looking for a Data Governance Analyst to join the Technology Solutions & Services (TS&S) team, supporting the development and maturity of data governance across the organisation. You'll work closely with the Data Governance Manager and business stakeholders to ensure governance frameworks are effectively implemented, embedded, and continuously improved. This is a hands-on role with a strong operational focus, ideal for someone passionate about data quality, governance, and driving best practice. Key Responsibilities • Support the day-to-day delivery of data governance activities within your assigned data domain, • Assist in defining and implementing data governance standards and frameworks, • Collaborate with business stakeholders to embed governance practices into processes, • Facilitate data governance training and improve data literacy across teams, • Support data quality initiatives, issue resolution, and governance enforcement, • Conduct regular data governance health checks and track performance against goals, • Develop and maintain governance artefacts and documentation, • Ensure alignment between data governance operations and wider strategic objectivesKey Stakeholders, • Data Governance Managers, • Data Privacy and Data Architecture teams, • Sub-Domain Owners, • Business Process Data Owners, • Operational Data StewardsWhat Success Looks Like, • Data governance processes are clearly defined, embedded, and consistently followed, • Improvements in data quality and governance metrics across the Technology domain, • Effective engagement with business teams and strong adoption of governance practices, • Successful governance reporting and completion of regular health checksAbout You, • Experience in Data Governance or Data Management, • Strong understanding of data governance principles, frameworks, and best practices, • Familiarity with data management tools (e.g. data catalogues), • Excellent communication and stakeholder engagement skills, • Detail-oriented with a strong focus on operational excellence, • Proactive, adaptable, and solution-driven mindset, • Ability to work collaboratively across technical and business teamsWhy Apply?, • Join a FTSE 100 organisation undergoing major digital transformation, • Play a key role in building and enhancing data governance capabilities, • Work with a broad range of stakeholders across a global business, • Gain exposure to enterprise-wide data and technology initiatives Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Technical Supervisor City of London - Holborn - Mobile £48,000 + Van and Fuel Card Brief Technical Supervisor needed for a large well known Facilities Management organisation based on a mobile basis in Holborn, London, who are looking to employ an experienced and well-rounded Technical Supervisor that takes pride in their work. The successful candidate will be supervising day-to-day operations of facilities services on the Contract, supporting the Area Facilities Manager to meet all SLA, KPI, and statutory compliance targets. The successful candidate would need have an NVQ Level 2 or 3 in Electrical or Mechanical field as well as having experience in managing a team of engineers. Benefits • Salary: £48,000 per annum, • 24 day's holiday + public holidays, • Life Cover equivalent to 1.5 times annual, • Employee discount shopping schemes on major brands and retailers, • Gym membership discounts, • Cycle to work scheme, • Holiday purchase scheme, • 2 corporate social responsibility days per year, • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programs, • Attractive Employee Referral Rewards Scheme, • Access to our growing employee networks including WiE (RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network Some of the main duties of the Technical Supervisor will include: • To effectively manage a team of engineers carrying out all aspects of maintenance in accordance with KPIs/SLAs in a safe working manner., • Working closely with the helpdesk and other support functions to ensure performance meets contractual KPIs, • As a Technical Supervisor, provide timely support to maintain the highest standard of statutory compliance. Ensure compliance with all legislative requirements in accordance with the Environmental Health & Safety policy, quality, sustainability, and energy efficiency related standards, including Legionella Management., • Assist in producing all required documentation to ensure that any incidents are recorded and escalated as per the requirements of the contract, not limited to but including risk management, operational continuity, and operational equipment status reports., • Act as an Appointed Person / Responsible Person for Technical Disciplines, as required., • Manage the engineer's data and job details in accordance with client and requirements to ensure that the Computer Aided Facilities Management System (CAFM) is maintained to a current and accurate status to ensure the highest level of operational resilience and completion of works., • Supervision of sub- contractors and specialist providers where required and liaise with all other parts of the Project Teams to support project activity., • Build strong professional relationships with other groups within Engineering Services and the wider Group to ensure a common approach is adopted in support of operational delivery and work in collaboration with, • nominated management., • Drive effective maintenance policies including adequate and rationalised spares, time- management concepts and techniques and the analysis of complex information, drawing logical conclusions and the develop of sound recommendations., • Participate in the 24/7 maintenance cover (including on call rota) of the Building Engineering Services during normal and emergency activities, assisting in the preparation of emergency and contingency plans. Participate in emergency plans and provide written reports as required., • Proactively manage preventative maintenance, corrective works, compliance in line with company systems and process whilst maintaining the highest level of customer focus., • Identify and manage a Critical Spares strategy., • Carry out sub-contractor audits and awareness., • Manage and co-ordinate all statutory maintenance activities., • Account growth i.e. improvement of self-delivery and projects., • Supporting specific area team members as required., • Multi skilled engineer with a qualified discipline with previous experience, • Team working experience, • Must have the balanced ability to think clearly in extreme circumstances, • Working knowledge of Microsoft Office, including Word and Outlook, • Experience of using a CAFM system, • Good experience and track record in working in Facilities Management, • Good knowledge of building services and legislation Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Project Manager (Development Role) Our client, a specialist provider of equipment used to test electrical and cooling systems within data centres and industrial environments, is seeking a motivated and detail-oriented Project Manager to join their growing team. Reporting to the Country Manager, this is an excellent opportunity for someone currently working as a Project Coordinator, Operations Administrator, or Junior Project Manager who is ready to take the next step in their career. You do not need to be Prince2 qualified-however, a willingness to develop professionally and grow within project management is essential. You will play a key role in supporting and managing projects from initial planning through to completion, ensuring efficient delivery, strong internal coordination, and a high level of customer satisfaction. Key Responsibilities Pre-Project Phase * Support Sales and site-based Project Managers in defining technical solutions * Assist with project planning, including resource allocation (people, equipment, logistics) * Contribute to budget preparation, supplier quotes, and subcontractor coordination * Organise equipment deliveries and ensure accurate project setup within the ERP system Project Delivery * Coordinate internal stakeholders (technicians, logistics, warehouse, etc.) to ensure smooth execution * Monitor project budgets and track progress against targets * Maintain accurate tracking of equipment at customer sites within systems * Work closely with logistics teams to manage any project changes * Raise invoices and support the Sales team in payment collection * Manage subcontractor invoicing and payments Project Completion * Support project reviews (Return on Experience) to drive continuous improvement * Identify and report non-conformities or issues * Assist in producing final financial reports for projects Continuous Improvement * Contribute ideas to improve processes, systems, and service delivery * Support the development of operational efficiencies across the business About You * Experience in a project coordination, operations, or administrative role * Strong organisational skills with the ability to manage multiple priorities * Excellent communication and stakeholder coordination skills * Comfortable working with systems/ERP tools and data * Detail-oriented with a proactive, problem-solving mindset * Keen to develop into a fully-fledged Project Manager Why Join? * Clear progression path into Project Management * Hands-on exposure across the full project lifecycle * Supportive and collaborative team environment * Opportunity to work within a growing, specialised industry (data centres & industrial infrastructure) * Hybrid working model for flexibility Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Care Manager\n\n£42,717 - 44,965\n\nFull Time, Fixed Term (12 months)\n\nEdgware\n\nTo meet our commitment to providing safe, high quality services to our customers we will complete an Enhanced level background check with the Disclosure and Barring service, once an offer of employment is made which is paid for by MTVH. You will also be added to the DBS updating service which will be renewed every 3 years.\n\nAs the Registered Care & Support Manager is pivotal to the success of our scheme in Harrow where we support 39 customers in an extra Care Service. Each customer has unique support needs and individual care requirements. The focus is on them maintaining independent living and achieving social inclusion.\n\nYou will be responsible for day to day running of the support service we provide. Providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met. We expect the manager to lead by example and develop a team to deliver the service to its highest standard.\n\nWhat you`ll need to succeed\n\nTo be successful in the role previous experience of working with vulnerable adults to live independently is essential. You will be able to influence the future success of our business and your development. We are therefore seeking individuals with drive and ambition to deliver excellence and support the winning of future business.\n\nAs you will be responsible for ensuring compliance with contractual, regulatory and business requirements you must also demonstrate significant experience within a CQC registered scheme and the associated standards. In addition, you will be effectively managing staff, service budgets and other resources to ensure commercial viability. This should all be evidenced on your CV.\n\nWhat youre interested in this role, take a look at the attached Job Description for more details and if itapply now` to forward an up-to-date copy of your CV, or for more information call us now on (phone number removed).\n\nOur promise\n\nAll employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.\n\n"We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations."\n\nMetropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.\n\nWe also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.\n\nWe deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.\n\nA member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector.\n\nIn October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.\n\nPhone: \nEmail