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KEY DUTIES AND RESPONSIBILITIES: · Tracking and generating leads to increase the number of customers. · Answering customer queries and preparing sales documentation. · Dealing with online booking and keeping records of all service inquiries. · Dealing with invoices, chasing up overdue payments and monitoring ongoing orders. · Managing and investigating customer complaints. Conducting customer satisfaction surveys and improving service standard. · Analysing customers' demand and reporting to the Service manager. · Improving customer service experience and developing service standard policy. · Creating daily/weekly sales targets. Producing reports on sales progress. Maintaining all customer records. · Drafting letters/memos on behalf of the Service Manager.
Newly opened Restaurant and Boutique Hotel in Hammersmith .We are looking for Full and Part Time Kitchen Staff to start training immediately. Previous experience is preferred but full training will be provided. Starting rates from £12.50- £13.50 with service added. Free staff meals and Uniform provided. Please send your CV with any relevant documentation regarding Work Visa and availability
Job Title: Office Manager Location: Canary Wharf, London Job Type: Full-time - Permanent Salary: Competitive, based on experience About Us: ATEN COMMUNICATIONS UK LTD is a dynamic and growing financial services company specializing in IT-related consultancy and services. We are seeking a proactive and highly organized Office Manager to oversee the daily operations of our office, ensuring efficiency and smooth workflow. Job Responsibilities: - Oversee and manage daily office operations, ensuring a productive work environment. - Maintain office efficiency by implementing administrative procedures and streamlining processes. - Manage office supplies, equipment, and vendor relationships. - Handle correspondence, scheduling, and coordination of meetings. - Ensure compliance with company policies and health and safety regulations. - Act as a point of contact for employees, providing support and resolving administrative queries. - Manage company databases, documentation, and filing systems. - Assist in event planning, including company meetings and team-building activities. Requirements: - Proven experience as an Office Manager, Administrator, or similar role. - Strong organizational and multitasking skills. - Excellent verbal and written communication abilities. - Proficiency in Microsoft Office is a plus. - Ability to work independently and collaboratively in a fast-paced environment. - Attention to detail and problem-solving skills. Benefits: Competitive salary package. Opportunities for career development and growth. Friendly and supportive work environment. Flexible working arrangements may be considered. How to Apply: Interested candidates should contact us via online chat available here. Join us at ATEN COMMUNICATIONS UK LTD and be a part of an innovative and forward-thinking team!
Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.
About us: Luxury Alterations is a high-end bridal and fashion alterations boutique, known for exceptional craftsmanship and personalized service. We are looking for a dedicated Receptionist/Bridal Assistant to join our team and provide outstanding support to both our clients and seamstress. Job Overview: As a Receptionist/Bridal Assistant, you will be the first point of contact for our clients, ensuring a welcoming and professional experience. Your role will involve assisting during bridal fittings, managing appointments, and supporting the seamstress with administrative tasks. Attention to detail, excellent communication skills, and a passion for customer service are essential. Responsibilities: Meeting and greeting customers with professionalism and warmth. Answering phone calls and managing inquiries. Assisting the seamstress during fittings. Clearly documenting all alteration instructions provided by the seamstress. Processing client payments. Scheduling appointments in the booking system. Taking photos during the fitting process for records. Carefully packing wedding dresses with attention to detail. Maintaining a tidy and organized fitting room. Demonstrating patience and a polite, friendly attitude.
Our cleint, a Construction company is seeking a highly organised, proactive, and detail-oriented Senior Site Secretary to join their team. This role will be based across construction welfare sites and in our Euston head office. The Senior Site Secretary will be responsible for providing essential secretarial and administrative support to the site team, ensuring smooth operations and seamless communication across multiple stakeholders, including directors, clients, subcontractors, and the public. The successful candidate will manage a variety of responsibilities from meetings and events to health and safety and document management. This role requires an individual with exceptional attention to detail, strong organisational skills, and the ability to adapt within a dynamic and fast-paced environment.
We are seeking a skilled Electrician to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing electrical systems and equipment in various settings. This role requires a strong understanding of electrical systems, safety protocols, and the ability to work with both hand and power tools. The Electrician will ensure that all work is carried out in compliance with relevant regulations and standards. Duties Install, maintain, and repair electrical wiring, fixtures, and equipment. Conduct inspections of electrical systems to identify hazards or defects. Troubleshoot electrical issues and provide effective solutions. Read and interpret blueprints, schematics, and technical drawings. Ensure compliance with safety standards and regulations during all tasks. Collaborate with other tradespeople to complete projects efficiently. Maintain accurate records of work performed and materials used. Provide guidance and support to apprentices or less experienced staff as needed. Qualifications Proven experience as an Electrician or in a similar role. Proficiency in using hand tools and power tools related to electrical work. Strong knowledge of electrical systems, codes, and safety practices. Ability to read technical documents such as blueprints or schematics. Excellent problem-solving skills and attention to detail. Relevant certifications or qualifications in electrical work are preferred. Strong communication skills and the ability to work well within a team. If you are a dedicated professional looking for an opportunity to contribute your skills in a dynamic environment, we encourage you to apply for the Electrician position.
Japanese Restaurant is looking for Senior Sous Chefs to join their team. Accountabilities in the absence of Executive Head Chef/ Head Chef: · Staff Management · Quality of Product . Presentation . Portion Control . Consistency . Taste · Menu Development · Audits – Ensuring that the business is protected at all times and that covered legally in the event of a visit from any authorities (Fire Officers, EHO, Trading Standards and Internal Audits) Venue Management: · Ensuring Health & Safety regulations are well maintained within the Back of House Department · Ensuring that the kitchen complies with the Food Safety Regulations · Responsible for ensuring daily, weekly and monthly checks are adhered to · Raise maintenance issues · Monitoring Pest Control, requiring call-outs if necessary · Ensuring that all Audits from EHO and from Food Alert the kitchen is fully compliant. · Dealing with orders and invoices · Ensuring that guest requests and food orders especially at the beginning and at the end of the operation are given the due quality inspection · Special guest requests should be handled proactively · FOH should not be rushed to cater for closing operation · Custodian to check and implement allergen policy Cost Management: · Keeping costs and profit in line with P&L, therefor weekly stock takes are necessary · Ensure that the correct supplier is used · Challenge any suppliers not providing correct service and document · Ensure labour cost is in line with the budget People Management: · Providing support to all Back of House Team Members, regardless of position. · Ensuring that each Back of House Team Member has the opportunity to develop, motivate and train the Team in line with the Executive Head Chef / Head Chef · Helping the Executive Head Chef / Head Chef to cross-train each Team Member, to be able to cover at least one other section, in case of sudden absence · Cover any position`s shift if necessary. · Manage Probation Periods, Mid Year & End of Year Appraisals in line with the Executive Head Chef / Head Chef · Ensuring that any member of the Back of House Team would be comfortable dealing with an inspection by the EHO Benefits: Company events Discounted or free food Employee discount Work Location: In person
Leadenhall Law Firm is a top15 Conveyancing law firm in London, partnering with some of the biggest agents in and around London. Our mission is to become within the top 2 Conveyancing law firms by the end of 2025. Not only do we have an excellent reputation in the market we pride ourselves by offering an outstanding service to both clients and agents. As a Fee Earner you will be responsible for managing your own caseloads and after 3 months of service you will be allocated a Paralegal to help maintain the administration. Role Description - Managing your own caseloads - Communicating with clients to receive instructions and give advice - Researching details about the property & legal owner - Drafting official contracts on behalf of your client - Working closely with agents and other solicitors - Keeping official records of payments and contracts - Working with Land Registry documents and title deed - Carrying out checks prior to drafting contracts - Dealing with mortgage transfer deeds Essential Skills - Good knowledge of residential conveyancing on both leasehold and freehold - Excellent communication skills - Good case management experience - Able to prioritise and manage high caseloads - Able to work independently and within a team Benefits - 25 days holiday + 1 day for your birthday / closed for Christmas - Hybrid working after 3 months - Private Healthcare - 20% bonus in first 12 months and 33% thereafter - Pension
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking an experienced Childminder to join our team and play a pivotal role in ensuring the smooth and efficient services. The prospective applicant needs to demonstrate the following: · Ensuring a high level of compliance is always maintained. · Creates friendly, secure atmosphere and tries to gain the trust and confidence of those in the home or under supervision. · Plans and participates in games and leisure activities to encourage emotional, social, physical and intellectual development. · Provides one-to-one counselling or group therapy. · Maintains contact and discusses problems/progress with other staff and social workers. · Selecting fun activities and entertainment such as games, reading and outdoor activities, helping the children with homework and other school projects. · Preparing food, providing snacks, assisting with eating, monitoring sleep and taking care of hygiene, as instructed by parents. · Keeping the children safe, keeping contact numbers at hand, alerting the parents immediately if there are any issues at home, then documenting any incident. Skills, experience, and qualification required for the role. · Proven experience as a Childminder or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Also Childminder must communicate professionally with the parents, including actively listening, responding, and engaging with the children. Clear and open communication prevents misunderstandings and ensures the children's needs are met Experience in the similar role for 3 years is desirable. If you are a skilled Childminder looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week
Church Administrator (Registered Religious Charity) Harvesters International Christian Centre Contract Type: Full-time, Part-time, Hybrid Location: London Do you have previous experience as a church administrator or in any administrator role? Are you a highly organised, proactive leader with a passion for operational excellence? Do you thrive in team collaboration, strategic planning, and ensuring smooth day-to-day church operations? If so, we’re looking for you to join our team as a Church Administrator at Harvesters International Christian Centre, a registered religious charity. This role is hybrid, but you will be required to travel to the church every Sunday and designated locations at least once a week. Advance notice will always be given. This role requires a high level of professionalism, discretion, and integrity, as the Church Administrator will handle sensitive information, leadership discussions, and church records. The ideal candidate will demonstrate sound judgment and a commitment to maintaining confidentiality while supporting the church’s mission. Key Responsibilities Church Operations & Team Coordination • Support the church’s vision by coordinating administrative and operational activities. • Develop roadmaps and strategies to help church teams achieve their goals. • Regularly engage with ministry leaders to monitor progress and ensure accountability. • Review performance and resolve productivity issues while maintaining processes and systems. • Ensure all tasks and projects adhere to stipulated timelines, escalating concerns to leadership when necessary. Reporting & Documentation • Prepare and submit weekly reports to the Senior Pastor. • Develop and maintain reporting templates to track ministry activities and church goals. • Ensure reports are accurate, reviewed, and properly archived for easy access Project Management • Lead key church projects, assign responsibilities, and ensure timely execution. • Support the smooth operation of the church’s administrative functions. • Assist ministry leaders with project planning and evaluation when needed. Administrative & Leadership Support • Provide administrative assistance to the Senior Pastor and leadership team. • Manage official church documents, policies, and reports. • Maintain church calendars and schedule meetings as agreed with leadership. • Take minutes at leadership and church meetings and distribute them appropriately. • Serve as the first point of contact for general inquiries, directing correspondence accordingly. • Oversee office equipment maintenance and church inventory (contracts, receipts, forms, etc.). • Assist in preparing training materials for church courses and events. Leadership & Compliance • Provide administrative leadership to support the church’s vision and strategic goals. • Ensure compliance with church policies and best practices for charity governance. Who We’re Looking For We’re seeking a self-motivated, detail-oriented individual with strong organisational and leadership skills. You should be comfortable managing multiple priorities, collaborating with diverse teams, and ensuring smooth church operations. Due to the nature of this role within a Christian church, you are required to be a practising Christian with a strong personal relationship with Jesus Christ.
Office Administrator We are seeking a highly organised and detail-oriented Administrator to join our team. The successful candidate will be responsible for providing administrative support to ensure efficient operation of the office. This role involves handling a variety of tasks related to organisation and communication. Perfect Candidate - Hard working and a willingness to learn - Great communication skills - Numeric skills - Competent in Microsoft office suite - Organizational and management skills - Problem solving and task finding - Commitment and self motivational skills - Professionalism - Honest, trustworthy and committed We are looking for a self-motivated individual. Duties and responsibilities as follows: - Acting as a first point of contact for clients: dealing with correspondence, phone calls, incoming enquiries and managing service level standard. - Managing diaries and organising meetings and appointments. - Booking and arranging travel for client meetings. - Organising events and conferences. - Reminding the advisors of important tasks and deadlines. - Typing, compiling, and preparing reports, presentations and correspondence. - Managing databases and filing systems. - Continuously improving processes to enhance client experience. - Implementing and maintaining procedures/administrative systems - Collating and filing expenses. - Conducting research on behalf of the advisors. - Producing personalised up to date wealth accounts. - Preparing meeting packs. - Actioning meeting notes and keeping client files up to date. - Keeping high level of documentation standard on each case. - Holding regular review meetings with the advisor. Job Types: Full-time, Permanent Benefits: Free parking On-site parking Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Administrative experience: 1 year (preferred) Language: English (preferred) Work Location: In person