Job Opening: Karaoke Box: Bar-Supervisor Location: 12 Smithfield Street, EC1A 9LA This role is available starting with the 5th of October. Please bear in mind we will be fully opened on the 5th of October, but we will hold interviews over the phone and trial shifts at our other branches. About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Karaoke Bar Supervisor. Responsibilities: - Oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experience for guests. - Manage staff schedules, training, and performance evaluations. - Coordinate and host karaoke events, encouraging participation and maintaining a lively atmosphere. - Handle customer inquiries, feedback, and complaints with professionalism and courtesy. - Maintain inventory and order supplies as needed. - Ensure compliance with health and safety regulations. - Collaborate with management to develop promotional strategies and special events. Qualifications: - Previous experience in hospitality or entertainment management preferred. - Excellent leadership and interpersonal skills. - Strong organizational and multitasking abilities. - Passion for music and a knack for creating fun, engaging environments. - Be positive and have an approachable manner - Ability to work flexible hours, including nights and weekends. - Proficient in basic computer applications and POS systems. What We Offer: - Competitive salary and performance service charge - A dynamic and supportive work environment. - Opportunities for career growth and development. - Discounts on food, drinks, and private karaoke rooms. - Company pension - Christmas parties - A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar Supervisor role, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM.
Join Our Team as a Chef and Baker at Kaffee! Location: Kaffee, Putney Common, London Job Type: Full-time, Permanent Salary: Up to £15 per hour Expected Hours: 7am - 3pm, no more than 45 hours per week Expected Start Date: 02/10/2024 About Us: Welcome to Kaffee – where Austrian charm meets culinary excellence! Nestled in the picturesque Putney Common and the old Putney Vale Cemetery, our café is a haven for those who appreciate freshly baked delights, delicious brunches, and indulgent cakes. Since opening in May 2024, we’ve been dedicated to crafting exceptional experiences and we’re now looking for a passionate Chef and Baker to join our vibrant team. The Role: Are you a culinary artist with a flair for baking and a love for creating delightful dishes? We’re seeking a dynamic Chef and Baker to lead our kitchen with creativity and confidence. In this role, you’ll be the heart of our kitchen, managing everything from health and hygiene to stock and prep, all while serving up mouth-watering treats that keep our guests coming back for more. What You’ll Do: - Take charge of our kitchen, ensuring it runs smoothly with top-notch health and hygiene standards. - Whip up a delectable array of baked goods, brunch favourites, and exquisite cakes that reflect our Austrian-inspired menu. - Handle ordering, stock rotation, and prep with precision and passion. - Work closely with a close-knit team, sharing your culinary expertise and supporting your colleagues to create a fantastic dining experience. What We Offer: - Enjoy staff food and coffee while you work. - Be part of a supportive, social team in a delightful work environment. - Benefit from our pension scheme and 28 days of holiday pay. - Enjoy a balanced work schedule with no evening hours required. - Enjoy a discount on a one-bedroom flat located above the café – perfect for a convenient and cosy living arrangement! What We’re Looking For: - Previous experience in a café or restaurant setting, with a keen interest in Austrian cuisine. - A collaborative mindset with excellent communication skills, ready to support and connect with both the kitchen and front-of-house teams. - Knowledge of food safety practices – don’t worry if you’re not fully trained; we’ll provide Level 3 training if needed. - If you’re enthusiastic about crafting amazing food and joining a vibrant team, we’d love to hear from y Excited to see your application and welcome you to the Kaffee family!
Receptionist Position Open : Roles & Responsibilities : Welcome guests in a friendly, prompt, and professional manner Check guests in, issue room keys, provide information on hotel services and room location Ensure required identification is taken from guests at check-in Answer phones in a prompt and courteous manner Up-sell rooms where possible to maximize hotel revenue Answer, record and process all guest calls, messages, requests, questions, or concerns Check guests out, including resolving any late or disputed charges Accurately process all cash and credit card transactions using established procedures Issue, control, and release guest's security-deposit in line with hotel procedures Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Take action to solve guest problems/complaints using appropriate service recovery guidelines Follow established hotel safety protocols and procedures always. Immediately report, any health and safety incident, security breaches, concerns or suspicious behaviour to the manager May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel, process cancellations, revisions, and information updates on changes. Work as part of a team and communicate as per hotel procedures to ensure excellent quality and service. What we need from you Please provide us with your resume. Freshers can apply You may be required to work nights, weekends, and/or holidays. Handling objects, products, and computer equipment.
As the Registered Manager, you will be working for a Unique Small Organisation, Diamond Solace is a brand 3-Bedroom top- end supported living home in Luton, newly set up to provide high-quality care and nurturing to vulnerable medium- high-risk young care people aged 16-18yrs. We will go above and beyond to support you through your career just as you will do so for the young people that we support. You will be a valued and respected member of our team. Want to be part of this? – Then please read on! Job Description You will be managing a specialist residential service for young people presenting a high risk to grooming and exploitation. Young people accommodated at the home may also present with mental health and emotional and behavioural challenges while they transition into independent living or return home with support. Your Duties as the Registered Manager will include: · To support the OFSTED regulated service, the management and daily running of the operation and the development and delivery of residential young persons residential services. · Ensure the well-being, safety, and development of all young people within the service, promoting independence and personal growth. · Oversee the creation and implementation of personalised care and support plans tailored to the needs of each young person. · Ensure the service operates in line with current legislation, Ofsted regulations and safeguarding policies. · To ensure that all young people have their needs met and their welfare promoted at all times. · To be responsible for the motivation, development, leadership, coordination, and support of the staff group, working with the Recruitment Manager to ensure staffing levels are maintained at all times · Monitor and evaluate the quality of care provided, ensuring continous improvement and compliance with inspection frameworks. · Oversee the budgeting, resource allocation, and financial management of the service. · To supervise the Team Leader, enabling them to supervise and support the staff team. · To ensure that effective records are maintained in accordance with Ofsted Supported Accommodation Regulations 2023 and other regulatory requirements · To Work effectively with Commissioning Partners, Police, LSCB, Public Health and Ofsted etc. · Participate in on-call duties to ensure 24-hour management support for the service. · Be responsible for safeguarding procedures, ensuring the safety and well-being of all young people is a priority. I would like to hear from you if this Registered Manager role matches your requirements and if you have the following: Previous or current experience as a Team Leader or Deputy Manager –within Residential Children’s or Supported Accommodation Services An innate ability to Develop and Drive your team Have a strong focus on motivation and retention of staff To have the ability to deliver the highest levels of service and care To be an effective communicator and influencer Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) Experience of associated behaviours that challenge. REQUIREMENTS You have a fantastic opportunity to be a part of our team if you possess the following: Excellent leadership and interpersonal skills with the ability to engage and inspire a team. Strong understanding of OFSTED regulations Strong communication skills at all levels, able to liaise with external agencies, professionals, and families. Working knowledge of, following, and working to Care Plans Experience of Conflict Management and dealing with difficult situations The ability to work effectively during high pressured situations You will be a supportive leader and team player with home management skills. · A compassionate and empathetic approach to supporting young people with complex needs. · Strong organisational skills with the ability to handle multiple responsibilities. · A full driving licence is desirable but not essential. You will also need to be Caring and approachable Patient and welcoming Creative, Helpful and Reliable Experience: Working with vulnerable young people at risk of grooming and exploitation : 1 year (preferred) Residential Management: 2 years minimum As the Registered Manager, you will be working for a Unique Small Organisation, Diamond Solace is a brand 3-Bedroom top- end supported living home in Luton, newly set up to provide high-quality care and nurturing to vulnerable medium-high-risk young care people aged 16-18yrs. We will go above and beyond to support you through your career just as you will do so for the young people that we support. You will be a valued and respected member of our team. Want to be part of this? – Then please read on! Job Description You will be managing a specialist residential service for young people presenting a high risk to grooming and exploitation. Young people accommodated at the home may also present with mental health and emotional and behavioural challenges while they transition into independent living or return home with support. Your Duties as the Registered Manager will include: · To support the OFSTED regulated service, the management and daily running of the operation and the development and delivery of residential young persons residential services. · Ensure the well-being, safety, and development of all young people within the service, promoting independence and personal growth. · Oversee the creation and implementation of personalised care and support plans tailored to the needs of each young person. · Ensure the service operates in line with current legislation, Ofsted regulations and safeguarding policies. · To ensure that all young people have their needs met and their welfare promoted at all times. · To be responsible for the motivation, development, leadership, coordination, and support of the staff group, working with the Recruitment Manager to ensure staffing levels are maintained at all times · Monitor and evaluate the quality of care provided, ensuring continous improvement and compliance with inspection frameworks. · Oversee the budgeting, resource allocation, and financial management of the service. · To supervise the Team Leader, enabling them to supervise and support the staff team. · To ensure that effective records are maintained in accordance with Ofsted Supported Accommodation Regulations 2023 and other regulatory requirements · To Work effectively with Commissioning Partners, Police, LSCB, Public Health and Ofsted etc. · Participate in on-call duties to ensure 24-hour management support for the service. · Be responsible for safeguarding procedures, ensuring the safety and well-being of all young people is a priority. I would like to hear from you if this Registered Manager role matches your requirements and if you have the following: Previous or current experience as a Team Leader or Deputy Manager –within Residential Children’s or Supported Accommodation Services An innate ability to Develop and Drive your team Have a strong focus on motivation and retention of staff To have the ability to deliver the highest levels of service and care To be an effective communicator and influencer Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) Experience of associated behaviours that challenge. REQUIREMENTS You have a fantastic opportunity to be a part of our team if you possess the following: Excellent leadership and interpersonal skills with the ability to engage and inspire a team. Strong understanding of OFSTED regulations Strong communication skills at all levels, able to liaise with external agencies, professionals, and families. Working knowledge of, following, and working to Care Plans Experience of Conflict Management and dealing with difficult situations The ability to work effectively during high pressured situations You will be a supportive leader and team player with home management skills. · A compassionate and empathetic approach to supporting young people with complex needs. · Strong organisational skills with the ability to handle multiple responsibilities. · A full driving licence is desirable but not essential. You will also need to be: Caring and approachable Patient and welcoming Creative, Helpful and Reliable Experience: Working with vulnerable young people at risk of grooming and exploitation : 1 year (preferred) Residential Management: 2 years minimum If you are a driven and compassionate leader with experience in working in supported living or residential setting and a passion for supporting vulnerable young people, we would love to hear from you! How to Apply Please submit your CV and a cover letter outlining your experience, including any gaps in employment and suitability for the role.
Full time & Full flexibility required Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home. Key Responsibilities: - Greet guests in a professional and friendly manner. - Take and relay accurate food and beverage orders to the kitchen and bar. - Provide detailed information about menu items, specials, and wine selections. - Collaborate with kitchen and bar staff to maintain a smooth workflow. - Handle guest inquiries, concerns, and special requests with tact and professionalism. - Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: - Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment. - Exceptional customer service and communication skills. - Knowledge of fine dining etiquette and service standards. - Ability to multitask in a fast-paced environment. - Attention to detail and a passion for delivering an outstanding guest experience. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Job Summary: We are seeking a friendly, motivated, and experienced Barista to join our team at Les Filles Cafe. The ideal candidate will have a passion for coffee and providing exceptional customer service. You will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet customers warmly and assist them in selecting beverages and food items. Provide information on our menu, answer questions, and handle special requests. Drink Preparation: Prepare and serve a wide variety of coffee and tea drinks, including espresso-based beverages, drip coffee, and specialty drinks. Follow recipes and presentation standards. Equipment Maintenance: Operate and maintain coffee-making equipment, such as espresso machines, grinders, and brewers. Ensure machines are clean and in proper working order. Food Handling: Prepare and serve light food items such as pastries, sandwiches, and salads. Follow health and safety regulations for food handling and preparation. Cash Handling: Accurately process transactions using the POS system, handle cash, credit card payments, and provide correct change. Maintain a balanced cash drawer. Cleanliness: Maintain a clean and organized workspace, including the coffee bar, seating area, and restrooms. Perform regular cleaning tasks as per the cleaning schedule. Stock Management: Monitor inventory levels and restock supplies as needed. Inform the manager of low stock levels and assist with inventory counts. Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate openly and contribute to a positive work environment. Qualifications: Experience: Previous experience as a barista is a MUST. Skills: High proficiency in operating coffee equipment. Strong customer service skills with a friendly and approachable demeanor. Ability to multitask and work efficiently in a fast-paced environment. Good communication skills and the ability to work as part of a team. Knowledge: Basic knowledge of coffee brewing techniques and various coffee beans and blends. Attributes: Attention to detail, reliability, punctuality, and a positive attitude. Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and perform repetitive tasks.
Waiter's experience is not required. The physical part of the service will be handled by our professional waiters. You need to be well-presented and possess excellent customer communication skills. "
We are looking for a sales associate in retail products to sell our high-quality products. Waiter's experience is not required. The physical part of the service will be handled by our professional waiters. You need to be well-presented and possess excellent customer communication skills.
Dishwashing: The kitchen porter is responsible for washing dishes, utensils, pots, and pans used in the kitchen. They may operate commercial dishwashers or clean dishes manually, ensuring proper sanitation and cleanliness. Cleaning: The kitchen porter is responsible for maintaining a clean and hygienic kitchen environment. This includes sweeping and mopping floors, wiping down countertops and surfaces, and sanitizing equipment and appliances. They may also be responsible for cleaning kitchen walls, storage areas, and refrigeration units. Waste Management: Kitchen porters handle the disposal of waste and recycling materials in accordance with established procedures. They empty trash bins regularly, sort recyclables, and ensure proper waste segregation to maintain cleanliness and adhere to environmental regulations. Stocking and Organizing: Kitchen porters assist in the storage and organization of kitchen supplies, such as food ingredients, cleaning supplies, and utensils. They may be responsible for receiving and unpacking deliveries, checking stock levels, and ensuring items are properly stored and labelled. Maintaining Hygiene Standards: Kitchen porters play a vital role in maintaining high hygiene standards in the kitchen. They adhere to health and safety regulations, follow proper food handling procedures, and maintain personal hygiene by wearing appropriate clothing and protective gear, such as gloves and aprons. Collaboration and Communication: Kitchen porters work as part of a team and communicate effectively with chefs, waitstaff, and other kitchen staff to ensure smooth operations. They may assist in coordinating activities, handling requests, and maintaining a clean and organized kitchen workspace.
Crunch is looking for a motivated Junior Team Member to join our dynamic team. The ideal candidate must enjoy working in fast-paced environments, have a positive attitude, and the ability to work well with others. Key Responsibilities: - Follow opening and closing guidelines: Ensure all prep work is completed and the kitchen is clean and organised at the start and end of each shift. - Handle the till and customer service: Efficiently manage the till, process payments, and ensure all transactions are accurate. Provide friendly, efficient service to customers, including answering any queries about the menu. - Manage delivery orders (Deliveroo, Uber Eats, etc.): Accurately process and pack delivery orders, ensuring all items are packaged according to company standards and delivered to drivers promptly. - Have a basic understanding of all other sections in the kitchen: Be versatile and able to assist in other areas of the kitchen, such as prep, cold station, or fryer, as needed to ensure a smooth workflow. You will be trained and guided for doing so. - Contribute to a positive and fast-paced working environment: Support and motivate team members, fostering teamwork and maintaining a calm and productive atmosphere, even during high-pressure situations. What We Offer: - Paid trial shifts - Competitive salary of £12-13.5 - Earliest shift starts at 09:00 and latest finish at 20:00 - How many hours do you need? We work around you! - Flexible working hours - Free uniform provided - Referral bonus of £200 for recommending new team members - Fully structured, paid training provided - Free home-made meals while you’re on shift! - Pension scheme with company contributions - Opportunity to grow within the company we’re opening new sites fast! Requirements: - Previous experience working in busy environment of any kind - To be a natural player with a can-do attitude - Ability to perform under pressure - Have a great smile and represent the company at all times If you want to join us in creating the ultimate sandwich uprising, and ready to join a team where you can grow, we'd love to hear from you! Crunch Team 🤘🏼🥪
A Personal Secretary plays a crucial role in providing administrative and organizational support to an individual, typically a senior executive, manager, or a high-ranking professional. The responsibilities can vary depending on the employer’s needs, but here are the common duties and skills required for this role: Job Responsibilities: Diary Management: Scheduling and organizing meetings, appointments, and events. Managing the employer’s calendar to avoid conflicts. Travel Arrangements: Organizing business trips, booking flights, hotels, and transportation. Preparing itineraries and ensuring all travel details are accounted for. Correspondence Handling: Managing incoming and outgoing communication such as emails, calls, and letters. Drafting and typing emails, letters, and other documents on behalf of the employer. Meeting Preparation: Preparing agendas, reports, and presentations for meetings. Taking minutes during meetings and distributing them to the relevant participants. Administrative Support: Filing and maintaining confidential documents. Performing general office duties like photocopying, scanning, and managing office supplies. Task Prioritization: Organizing and prioritizing tasks to ensure the employer stays on top of their commitments. Managing and completing special projects assigned by the employer. Liaison: Acting as a point of contact between the employer and internal/external stakeholders. Coordinating with other departments or external partners as needed. Personal Tasks: Occasionally performing personal errands or non-business-related tasks such as handling household or family-related activities. Skills Required: Excellent Communication: Ability to communicate effectively both verbally and in writing. Time Management: Strong organizational skills and the ability to prioritize tasks and manage time efficiently. Discretion and Confidentiality: Trustworthy in handling sensitive information. Technical Proficiency: Knowledge of office software (e.g., Microsoft Office, Google Suite) and technology tools (e.g., project management software). Attention to Detail: Accuracy in performing administrative tasks and maintaining records. Interpersonal Skills: Ability to work with various personalities and professionals at different levels. Problem-Solving: Ability to think quickly and provide solutions to unforeseen challenges. A personal secretary role is demanding but rewarding, requiring multitasking skills, professionalism, and flexibility.
Job Summary We are seeking a Sales Coordinator (Cantonese Speaking / Part time / Freelance) to join our team in providing administrative support, sales and marketing activities and ensuring the smooth business operation. Company Background We are a solutions services provider in design, supply and installation of renewable energy specially building integrated solar panel system. Our focus has always been on meeting the long-term need for renewable energy solutions. We integrate the latest technology and systematic management to provide the solutions to exceed customer expectations both in quality and price. We are greatly honored to be a partner in our customers’ success by offering them flexible energy solutions. Key Roles and Responsibilities - Assist the business operation and preparation of company websites and the promotion tools - Manage office correspondence including emails and phone calls - Handle the sales enquiry and work together with Manager - Provide face-to-face, telephone and video interpreting services to Manager - Prepare and follow up on sales quotations and proposals - Maintain customer databases and update sales records - Work from home and Flexible working hour Qualifications - Degree holder in Sales & Marketing / Business Administration / Engineering / English Language / Translation and other equivalent - Proven experience as Sales Coordinator / Secretary / Administrative Assistant / Interpreter or in a similar role - Fresh Graduates or University students are also welcomed - Proficient in Microsoft Office applications - Strong organizational skills with the ability to multitask - Excellent verbal and written communication skills in English and Chinese - Cantonese speaking is must. Job Type: Part-Time / Freelance / Work from Home Pay: £11-14 per hour Expected Working hour: 40 hour per month Schedule: Monday to Friday Work Location: In Person
Description Job Title: Laundress Location: Sloane Square, London Working Hours: Monday to Friday, and half-day on Saturdays Salary: £40,000 per annum Job Description: We are seeking a skilled and experienced Laundress to join a prestigious household (Family of 4 people) located in Sloane Square, London. The ideal candidate will be responsible for the care, maintenance, and meticulous cleaning of all garments, linens, and household fabrics. This role requires a high level of attention to detail, a strong understanding of fabric care, and a commitment to maintaining the highest standards of cleanliness and presentation. Key Responsibilities: Laundry Care: Washing, ironing, and steaming a variety of fabrics, including delicate and high-end garments, to maintain their quality and longevity. Fabric Handling: Sorting and organizing laundry according to fabric type, colour, and washing instructions, ensuring proper care is taken with each item. Stain Removal: Expertise in identifying and treating stains on various types of fabrics using appropriate techniques and products. Repairs and Alterations: Performing minor repairs to clothing and fabrics, such as sewing on buttons, mending small tears, shortening trousers, and altering dresses as needed. Packing and Unpacking: Responsible for packing and unpacking clothing and essentials prior to and following trips, ensuring all items are properly organized and cared for. Seasonal Wardrobe Management: Organizing and managing seasonal clothing, including moving items to and from storage as the seasons change. Organization: Maintaining an organized and clean laundry area, ensuring all items are stored correctly and efficiently. Inventory Management: Keeping track of laundry supplies and notifying the household manager when replenishment is needed. Special Care Items: Handling special care items, such as formal wear, with utmost attention to detail and following specific care instructions. Team worker: assist with the housekeeper and the kids if needed. Requirements Experience: Previous experience as a Laundress in a private household, high-end hotel, or similar setting is preferred. Knowledge: Strong knowledge of different fabric types, care techniques, and the operation of laundry equipment (washers, dryers, steamers, irons). Attention to Detail: A meticulous approach to fabric care, with the ability to maintain high standards and a sharp eye for detail. Flexibility: Willingness to work additional hours if required, and the ability to adapt to the needs of the household. i.e: helping housekeepers with the kids if needed. Confidentiality: Ability to handle sensitive and confidential information with discretion. Skills: Proficiency in performing minor clothing repairs, alterations, and seasonal wardrobe management. Must be legally authorized to work in the UK. Willingness to undergo a DBS check (Criminal record check). References will be required. Application Process: If you have proven experience and believe you are suitable for the role, please send your CV and a cover letter . We will contact selected candidates to schedule the trial day.
Publiq WE ARE HIRING!! Skilled bar & floor manager Publiq is a restaurant & high end cocktail bar (Top 50 best bar in aim) in Kensington, London where we push boundaries, challenge ideas and offer a memorable warm hospitality experience with our Modern European cuisine witch comes with an Nordic twist. We are looking for a skilled floor & bar manager who will oversee the daily operations of our restaurant and cocktail bar. In this role you must ensure that the restaurant runs smoothly. This involves a range of duties to include ensuring compliance with all food health and safety requirements, running the floor, supporting staff (both BOH and FOH), bartending and taking responsibility for the customer experience. Duties & Responsibilities Supervise and coordinate the activities of restaurant & bar staff to ensure efficient and effective operations. Assist in the continuous training of staff Oversee both front and back of house operations Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Oversee our kitchen staff’s compliance with all health and sanitation requirements Provide exceptional customer service and lead staff to do the same Respond to customer complaints quickly and resolve them effectively. Maintain monthly bar stocktake Attend weekly meetings to give feedback, discuss service and improvements. Complete End of Day Reports (Cash Up) Collaborate with management to develop and implement strategies to improve restaurant performance and profitability. Respond to Google Reviews professionally Answer customer reservation enquiries Requirements • Care about your work and this independent business • Passion for hospitality • Ability to work alone and with others on a small team • Excellent communication and interpersonal skills (including good phone manner) • Strong problem-solving and decision-making skills • Ability to work in a fast-paced environment and handle multiple tasks simultaneously • Previous experience in the hospitality industry • Proficiency in computer systems and software such as POS systems and Microsoft Office • Ability to maintain a high level of professionalism and customer service What We Offer Members of our team have a great team spirit and makes every new member feeling welcome. We have created a great culture, where we enjoy working together and support each other when it gets busy. Everyone is encouraged to learn and grow professionally, as well as personally. Staff food. Wage package depending on experience: £31,000-36,000 based on 44 hour week. Bonus Structure: £500 paid quarterly based on set targets, to include: number of Google Reviews per week, average minimum spend at dinner, upselling and menu knowledge.
JD: discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold quotes prices, credit details, services and payment arrangements for the customers Oversee the general operations of the academy, including scheduling, facility management, and coordination of events such as competitions, camps, and training sessions. Manage logistics related to training sessions, travel, and accommodation for teams or athletes as needed. Ensure that all aspects of academy operations run smoothly, identifying and resolving any operational challenges. Provide administrative support to coaching staff, ensuring they have the necessary resources, schedules, and tools to focus on athlete development. Manage internal communication within the academy, coordinating between coaching, marketing, HR, and other departments. Maintain accurate records of staff and athlete information, including contracts, performance metrics, and participation in events. Handle inquiries related to admissions, fees, programs, or events, ensuring clear and timely communication. Resolve issues or complaints from parents, athletes, and staff, ensuring a positive experience for all academy members.
Job description: discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate Assist the sales team by providing technical insights during customer inquiries, product demonstrations, and presentations. Collaborate with sales teams to assess customer needs and recommend suitable products or solutions. Act as a technical liaison between the customer and the sales team to ensure accurate product specifications and requirements are met. maintains records and accounts of sales made and handles customer complaints Serve as a trusted advisor, understanding customer challenges and proactively offering technical solutions to improve their experience.
Required to develop and implement policies and procedures to deal effectively with customer requirements and complaints Provide feedback to internal teams based on customer concerns and suggestions for product and service improvements. Develop and implement customer care strategies to improve customer satisfaction and retention. Handle escalated customer inquiries and complaints, ensuring timely and effective resolution. Prepare regular reports on customer service metrics and present findings to senior management. Ensure that the customer care team is fully trained in using support systems to their full potential.
Job Title: Temporary Chef de Partie - Education Sector Location: London Duration: Temporary About the Opportunity Are you a skilled Chef de Partie looking for a rewarding temporary position? Our client is seeking a talented and enthusiastic Chef de Partie to join their team and contribute to providing exceptional dining experiences within an educational setting. This role offers a unique chance to make a positive impact on students and staff through high-quality, nutritious meals. Key Responsibilities: Food Preparation: Prepare and cook a range of dishes according to menu specifications, ensuring high standards of quality and presentation. Kitchen Management: Manage a designated section of the kitchen, ensuring efficient operations and adherence to hygiene standards. Quality Control: Ensure all dishes meet the established quality standards and are served in a timely manner. Health and Safety: Follow strict health and safety protocols, including proper food handling and sanitation practices. Team Collaboration: Work closely with kitchen staff to maintain a harmonious and productive working environment. Menu Contribution: Support menu planning and contribute innovative ideas for seasonal or special event menus. Requirements: - Proven experience as a Chef de Partie or in a similar role in a busy kitchen. - Relevant culinary qualifications or certifications. - Strong knowledge of food safety and hygiene standards. - Excellent organizational skills and the ability to work under pressure. - A genuine interest in working within the education sector and enhancing student experiences. Advanced DBS Check: A current advanced DBS (Disclosure and Barring Service) check is required due to the role’s responsibilities within an educational institution. - Preferred Qualifications: - Previous experience in an educational or institutional kitchen. - Knowledge of dietary restrictions and special dietary needs. - Level 2 health and safety - Level 2 food safety - Food allergen What’s on Offer: - A dynamic and supportive work environment. - The opportunity to make a meaningful impact on students' dining experiences. - Competitive hourly rate based on experience. - Potential for future opportunities within the organization.
We are seeking a dynamic and customer-oriented Bartender/Waiter to join our team. The ideal candidate will be responsible for creating memorable dining experiences by providing excellent service, crafting quality beverages, and maintaining a welcoming atmosphere. You will play a crucial role in ensuring customer satisfaction by efficiently handling orders, delivering food and beverages, and engaging with guests in a friendly and professional manner. Key Responsibilities: Customer Service: Greet and welcome guests upon arrival. Provide menus, take orders, and make recommendations based on customer preferences. Serve food and beverages promptly and accurately. Engage with customers to ensure a positive dining experience. Address customer inquiries and resolve complaints in a courteous manner. Bartending: Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences. Maintain a clean and organized bar area. Check identification to verify legal drinking age. Restock and replenish bar inventory and supplies.
JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Thank you for being interested in a vacancy with Burnham Electrical, we are looking for an energetic, motivated, enthusiastic, happy, and confident person to join our successful BES team , we are looking to employee an Electrical Apprentice, we would love to give you a warm welcome to the BES Team! We are seeking a skilled and motivated Electrician to join our team. The ideal candidate will have a strong background in electrical systems and be able to handle a variety of tasks, from installation to maintenance and repair. As an electrician, you will play a crucial role in ensuring the safe and efficient operation of electrical systems in commercial, and industrial settings. Key Responsibilities: • Install, maintain, and repair electrical systems and equipment, including wiring, lighting, and circuit breakers. • Read and interpret blueprints, schematics, and technical diagrams to determine electrical requirements. • Troubleshoot and diagnose electrical issues and provide effective solutions to resolve them. • Ensure all work complies with local, state, and national electrical codes and regulations. • Perform routine inspections and preventive maintenance on electrical systems. • Collaborate with other tradespeople and construction professionals to complete projects. • Maintain a clean and safe work environment, adhering to safety protocols and best practices. • Document work performed and maintained accurate records of inspections, repairs, and installations. • Respond to emergency calls and provide timely service as needed. Qualifications: • Senior school diploma or equivalent; completion of an electrical apprenticeship or vocational training is preferred. • Valid electrician’s license or certification as required by local regulations. • Proven experience as an electrician with a strong understanding of electrical systems and components. • Proficiency in using hand tools, power tools, and electrical testing equipment. • Ability to read and understand technical documents, blueprints, and schematics. • Strong problem-solving skills and attention to detail. • Excellent communication and interpersonal skills.
Retail sales assistant- Cochani London LTD Cochani London is seeking dedicated individuals to join our team as retail assistants at our perfume kiosks in Harrow (St. George Shopping Centre) and Uxbridge (chimes Uxbridge). About Cochani London: We are a fragrance retailer offering a curated selection of quality scents. Our kiosks provide customers with a personalized fragrance shopping experience guided by knowledgeable staff. Role Overview: As a retail assistant, you will be responsible for customer service, sales, and kiosk operation. This position requires a professional demeanor, strong interpersonal skills, and an interest in the fragrance. Key Responsibilities: 1. Customer Service: - Greet and assist customers professionally - Educate customers on product ranges and fragrance characteristics 1. Sales: - Meet sales targets through customer engagement - Process transactions - Upsell and recommend complementary products when appropriate 1. Kiosk Management: - Maintain a clean and organized kiosk environment - Manage inventory and stock levels - Ensure proper display of products and promotional materials 1. Team Collaboration: - Work effectively with colleagues to maintain a professional atmosphere - Participate in team meetings and training sessions - Contribute to a positive work environment Requirements: - Excellent communication and interpersonal skills - Ability to work in a fast-paced retail environment - Reliability and punctuality - Basic math skills for handling transactions - Flexibility to work various shifts, including evenings and weekends - Retail experience is preferred but not mandatory Ideal Candidate: We are looking for individuals with a positive attitude, good management potential, and a genuine interest in fragrances. The ability to engage customers effectively is crucial for this role. Training and Development: Cochani London provides training on our product range, sales techniques, and kiosk operations. This position offers opportunities to develop valuable skills in retail and customer service. Compensation: We believe in rewarding your hard work. Our pay structure is based on the National Minimum Wage, which varies according to your age. As you grow with us, so will your earning potential! How to Apply: Please submit your CV and a brief cover letter explaining your interest in this position. Alternatively, you may submit your application in person at our kiosks in Harrow or Uxbridge. Cochani London is an equal opportunity employer. We value diversity and invite applications from all qualified individuals. Thank you for your interest, we look forward to reviewing your application.
Excellent communication and interpersonal skills to assist customers effectively. Flexibility: Ability to work flexible hours, including weekends and holidays. Attention to Detail: Ensure accuracy in tasks such as handling cash, processing transactions, and stocking shelves. Physical Stamina: Capability to stand for long periods and perform physical tasks, such as lifting and organizing merchandise.
Good customer care team player key holding handling cash pleasant manner over 18 due to sell alcohol uniform provided store discount