Head of customer service jobs in Wolverhampton - Page 4Create job alerts

Head of Rents & Service Charge - West Mids - Permanent - £70K. You will be working for a large housing association in the West Midlands as a Head of Rents & Service Charge, on a permanent basis. As a key member of their Finance division, you will be leading the organisation's strategy for rent and

The Head of SPS College is a critical role for SPS and you will be required to be an inclusive leader who will work across all parts of the business to support and facilitate key elements of organisational development including cultural change, development of capability and embedding the right value

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

The Head of Sales & Customer Service will manage around 20 employees, including two direct line ma. Jewellery Quarter Bullion – Head of Sales & Customer Service. Office-based at our Birmingham Head Office; visa sponsorship is not available.

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

Head of Customer Success (EMEA). Head of Customer Success (EMEA). You will – both directly and as Head of a talent-rich team – guide partner universities through onboarding, coordinate cross-functional teams, deliver high-quality educator support, and help Cadmus become embedded across instituti

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Royal Hospital Chelsea – Head of Individual Giving. Based in the heart of London, it is a special place defined by community a

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. Head of Service Delivery (IT MSP). Any other service-aligned functions as agreed with the Director

Head of Customer Success at fast-growing B2B SaaS platform. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams.

Main Duties and responsibilities: Establish the awareness and vision of the Emotional Wellbeing Early Support Service with staff, strategic partners, stakeholders and commissioners Lead a positive partnership and collaborative approach with service partners and relevant stakeholders across Swindon,

A governmental digital agency in the UK is seeking a Head of Product to lead product strategy and development for digital services. This role offers the chance to work in a dynamic, impactful environment.

We’re looking for a high-impact Head of Customer Success to lead a team of 11 CSMs and ensure customers realise the full value from the Dext product suite. The role, what you’ll do as Head of Customer Success:. Reporting to the UK GM, you’ll own Customer Success for Dext UK, setting the strate

Join this transformative team to shape the future of customer service. A leading technology company in Greater London seeks a Manager of Customer Success to drive operational excellence and team effectiveness. This role requires strong expertise in customer experience, AI tools, and financial analys

A leading fitness technology firm is seeking a Global Head of Customer Success to lead their customer success organization. The successful candidate will guide customer onboarding, manage key performance metrics, and collaborate across departments to enhance customer experiences. With a focus on ret

A leading logistics company is looking for a Head of Customer to join their Newstrade Commercial team in Greater London. This role involves leading customer success strategies, expanding account growth, and ensuring exceptional customer experiences. Competitive pension scheme, life insurance, and su

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

A leading media organization in Greater London seeks an experienced Head of Customer Retention to bolster its B2B subscriber base. This position offers competitive benefits, including a work-from-anywhere program. The ideal candidate will possess significant experience in customer success within a m

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. A Head of Customer Experience Who Turns Support Into a Growt

You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operations. Head of Service Operations London Mar

Head of Quality & Service Excellence. Implement a proactive zero-defect mindset approach across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agreements (SLAs) and client expectations. Service Delivery, Operations, Technology) to integrate quality ex

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This role involves m

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. This position offers flexible schedules, a supportive te

Head of Customer Relationship Management. HEAD OF CRM (Revenue and Systems Architect). Strong understanding of GTM systems and customer lifecycle design within SaaS or high-growth environments.

A leading healthy recipe box service in London seeks a Head of Product to define and drive the product strategy. This role offers a competitive package, hybrid working, and a chance to make a positive impact on lives through healthy eating. Responsibilities include leading market positioning and fos

The Head of Service is the first point of contact for both external and internal users of the seed collections. As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year

A fast-growing SaaS company is seeking a Head of Content & Customer Advocacy to create and oversee a comprehensive content strategy. This role involves defining brand narratives, managing customer advocacy programmes, and showcasing the company's voice in the market. This position offers a competiti

Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the ability to foster a culture of empathy and excellence in service. A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. The

The Head of Customer Operations is a senior leadership role responsible for leading and scaling Moneybox’s core operational delivery teams:. Provide strategic leadership across multiple layers of the Customer Operations function, setting direction, driving accountability, developing strong people

Head of Quality & Service Excellence. Implement a proactive zero-defect mindset approach across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agreements (SLAs) and client expectations. Service Delivery, Operations, Technology) to integrate quality ex

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. Our team leads major incident resolution, service mapping, and capacity planning to minimise business and customer impact. We also oversee Release and Implementation Mana

A global media organization is seeking an experienced Head of Customer Retention to lead retention efforts for its B2B subscriber base. The successful candidate will develop and implement strategies to improve customer lifetime value while managing a high-performing team. This leadership role is bas

As Head of Delivery for the Times Customer team, you will lead the delivery function and enable cross-functional software development teams to produce high-quality digital solutions. You will report to the Director of Technology (Customer) and manage a team of direct reports. We embrace a hybrid wor

In this role, you will lead the aftersales team, ensuring customer service excellence and developing meaningful relationships with customers. A leading automotive retailer in Greater London is seeking a Head of Aftersales. The position offers a competitive salary of up to £80,000 per annum and a co

We are seeking a Head of Customer Success for EMEA to drive adoption, value realization, and NDR across the region. You will directly manage our Team Leads (NEMEA and SEMEA), set the operating cadence for the current CSMs, lead on hiring and expansion of the team, and orchestrate cross‑functional

Our client is looking for an experienced interim Head of Service or Service Manager to provide leadership to the Learning Disability team at a Midlands based Local Authority. Head of Service Adult Social Care. Supporting a wider remit beyond Learning Disability, offering leadership across the servic

The Head of Service Continuity is a senior role within the D&T Service Management organisation, ensuring that there is an Enterprise approach to all Service Continuity activities that underpin the needs of the M&S Business. The Head of Service Continuity is accountable for ensuring that the availabi

A leading gaming company in the United Kingdom is seeking a Head of Service Management to lead the strategic direction and delivery of IT service management capabilities. This position offers a competitive salary range of £75,000 - £85,000 and various benefits, including a bonus scheme, enhanced p

Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We’re looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and

The Head of Customer Success is also responsible for the day-to-day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s. By ap

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

Job Title : Deputy Head of Service. Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. Represent the service in strategic forums and inspections.

You will be responsible for the full extent of the team’s policy, strategy and engagement work - including the implementation of the UK Biological Security Strategy, government biosecurity investment, the new Integrated Security Fund Biosecurity Portfolio, as well as domestic and international par

A leading aviation analytics company based in the UK is seeking a Global Head of Customer Support to lead their global support organization. This senior position involves setting strategy, improving customer service quality, and collaborating with various teams to enhance customer experiences. This