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Backend Engineering Team Manager | London (Hybrid – 3 days in office) | Up to £110,000 per annum | Permanent Peaple Talent have partnered with a brilliant client in London looking to recruit a Backend Engineering Lead on a full time permanent basis. The engineering team plays a key role in enabling our client’s operations by designing, developing, and maintaining enterprise software that serves internal business needs. This includes creating integrations and middleware solutions, as well as building bespoke applications tailored to specific requirements. The Engineering Lead will oversee the backend engineering function. In this capacity, the Lead will partner with IT leadership and business stakeholders to shape and deliver the team’s roadmap, ensure accountability for outcomes, and foster professional growth through coaching and support. The role also involves upholding high standards of technical execution and operational reliability. The team primarily develop software in Python, with deployments and operations managed on Microsoft Azure. Key Responsibilities: • Provide leadership to the backend engineering group, ensuring strong technical direction alongside effective team management., • Drive recruitment, onboarding, and continuous development of engineering talent to strengthen team capability., • Take ownership of the team’s delivery commitments and guide decisions on system architecture and design., • Promote automation and efficiency, helping non-technical partners recognize the strategic value of engineering-led improvements., • Partner with engineers and business stakeholders to shape clear technical requirements for projects and products., • Work closely with colleagues across functions to design, validate, and roll out technology solutions., • Ensure solutions are designed and delivered to align with business objectives and measurable success outcomes., • Act as the voice of engineering in cross-departmental initiatives and planning sessions., • Define goals and performance expectations at both team and individual levels, and track progress against them. Key Experience Required: • Proven background in designing and delivering enterprise-grade software solutions., • Beneficial experience includes T-SQL, X++, Microsoft Dynamics 365 Finance & Operations, and familiarity with supply chain, retail, or eCommerce domains., • Track record of leading and developing engineering teams, with both technical and people management responsibilities., • Excellent communication abilities, with strength in stakeholder engagement and problem-solving., • Strong awareness of business priorities and the ability to balance technical decisions with technical outcomes., • Skilled in performance optimization, troubleshooting, complex issues, and applying secure coding standards., • Extensive hands-on experience with Python., • Deep knowledge of system architecture, continuous integration/continuous delivery, and modern engineering practices., • Solid expertise with cloud technologies, with a focus on Microsoft Azure. If you are interested in this position, please apply with an up to date copy of your CV.

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For We are looking for an experienced Footwear Technologist, ideally with a background in manufacturing and sourcing of premium women’s footwear and leather goods. A thorough knowledge of footwear development and manufacturing. Has a good awareness of market trends to ensure that the footwear is functional, comfortable, and aesthetically pleasing. Main Duties • Support the Sourcing Team by maintaining data regarding supplier quality issues and ensuring that records are maintained and updated, • Facilitating raw material and sample testing and communicating the results to internal stakeholders, • Help to collate the data on leather sourcing and volumes to provide the Leather Working Group, • Becoming familiar with compliance and regulations to ensure that the necessary processes and documentation is followed and in order and records are kept, • Accessing the internal order tracking system to advise on Head of Sourcing on shipment schedules, so the resources in Asia can be applied to the right factories, • Follow up with the distribution centres in the UK, Europe and the US to ensure that any sample to illustrate issues are being sent to HQ and the suppliers, • Support cost negotiations & work closely with brand partners to ensure prices and margins are achieved, • Work proactively with the UK team and Asia Supply Chain team to take appropriate action on production schedules and material approvals, • Send samples off for testing and following up on quality related issues, • Build cross-functional team relationships to confidently communicate information regarding supply chain related issues, • Assist and support the team with day-to-day duties Requirements • Carry out regular store visits to report on quality standards, • Product data input on the required systems, • Complete seasonal product reports for senior leadership meetings, • Support other departments when cover is needed, • Where necessary go on trips with the Buyer and/or Designer to suppliers around the world, • Liaise with DC QC team to ensure that products are inspected appropriately, • Investigate quality issues, find solutions and report findings to the QA Technical manager, • Ensure emerging issues are resolved quickly and effectively, • Ensuring traceability of confirmation samples into the warehouse is maintained, and that you have an oversight of the DC inspection process, • Ensure all damaged goods, manufacturing faults, transit damages are processed in an appropriate manner and that all costs are recharged to responsible parties through correct process, • Ensure international compliance documentation is accessible in the central system to prevent shipping delays Skills • Technically trained in footwear fitting and grading, • Previous experience in footwear production or sourcing, • Can work to tight deadlines, • A strong and effective communicator, • Has experience in women’s premium fashion footwear, • Inquisitive and confident - enjoys researching and summarising information on ad-hoc projects, • Project management skills - the ability to manage multiple areas of work and ensure deadlines are met and work is delivered to a high standard, • Attention to detail and accuracy essential- the ability to research, understand and relay information on legislation and advise actions as required to the relevant stakeholders, • Has a good understanding of leather, • Has Microsoft Word, Excel and PowerPoint Skills Benefits • Competitive basic salary, • Pension and life assurance, • Enviable discounts, • Gym Discounts, • Summer Hours - 3pm Friday finish, • Half Day, Pay Day Friday (once per month), • RetailTrust support, • And so much more! Our Culture We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism

Job Title: Identity & Access Management (IAM) Specialist – (Active Directory, Entra, Okta, SailPoint, CyberArk) Location: Hybrid SC Clearance Mandatory for this role. Overview: Join a dynamic Identity & Access Management team supporting both IT and Operational Technology systems within a critical utilities environment. This role focuses on implementing and managing corporate and operational identity solutions, ensuring compliance with relevant security frameworks, and supporting the transition of IAM services to third-party partners. We are seeking a seasoned IAM professional with deep expertise in Active Directory, Entra ID (Azure AD), and Okta, along with experience or familiarity in SailPoint or CyberArk. The ideal candidate will support both Identity Governance & Administration (IGA) and Privileged Access Management (PAM) initiatives while enabling secure hybrid identity integrations across IT and OT platforms. Key Responsibilities: Project Delivery & Implementation: • Support deployment of identity solutions for third-party smart access systems., • Assist in designing IT and OT identity frameworks, identifying limitations, and resolving system inconsistencies., • Facilitate smooth transitions across IT and OT environments, including hypercare and process adaptations., • Investigate and resolve IAM security incidents, access anomalies, and authentication issues., • Review and monitor Identity Threat Detection & Response (ITDR) systems., • Collaborate with SOC teams to detect privileged account misuse and insider threats. Identity & Access Management (IAM): • Design, implement, and maintain IAM solutions leveraging Active Directory, Entra ID, Okta, SailPoint, and CyberArk., • Configure Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Conditional Access Policies for OT integration with existing IT tooling., • Define and enforce Role-Based Access Control (RBAC) and least privilege principles across enterprise and industrial systems. Identity Governance & Administration (IGA) – SailPoint: • Implement and manage automated provisioning, deprovisioning, and access certifications via SailPoint., • Build workflows for user lifecycle management, identity reconciliation, and compliance reporting., • Integrate SailPoint with Active Directory, Entra ID, SAP, ServiceNow, and other enterprise systems. Privileged Access Management (PAM) – CyberArk: • Administer CyberArk PAS for privileged account security., • Manage Privileged Session Manager (PSM), Vault, and Endpoint Privilege Manager (EPM)., • Monitor privileged access, enforce Just-In-Time (JIT) access, and generate compliance reports. Hybrid Identity & Security: • Implement hybrid identity solutions connecting on-prem Active Directory with Azure AD, Okta, and SailPoint for OT environments., • Ensure IAM solutions adhere to CAF, eCAF, NIST, and other regulatory frameworks., • Conduct access audits, identity risk assessments, and compliance reporting., • Work closely with cybersecurity, risk, and compliance teams to align IAM strategies with regulatory requirements. Collaboration & Documentation: • Partner with OT, cybersecurity, compliance, and risk teams to define policies and access controls., • Develop IAM runbooks, playbooks, and conduct user access reviews., • Provide IAM training and awareness for employees and technical teams. Technical Skills & Experience: • Directory Services: Active Directory (AD DS, AD FS, Group Policy, LDAP, Kerberos, NTLM); Microsoft Entra ID (Azure AD), Conditional Access, Identity Protection., • IAM Platforms: Okta Identity Cloud – SSO, MFA, API integrations, identity governance., • OT/ICS Knowledge: SCADA, ICS, and OT identity management., • Identity Governance: SailPoint IdentityNow/IdentityIQ – access reviews, lifecycle automation, compliance workflows, and enterprise application integration., • Privileged Access Management: CyberArk – Vault administration, credential rotation, JIT access, session monitoring, compliance reporting., • Security & Compliance: CAF, eCAF, NIST frameworks; IAM controls for critical infrastructure; incident response and threat detection. Preferred Certifications: • Microsoft Certified: Identity and Access Administrator Associate, • Okta Certified Administrator/Professional, • SailPoint IdentityNow/IdentityIQ Engineer, • CyberArk Defender/Guardian, • CISSP or Certified Identity and Access Manager (CIAM) Preferred Industry Experience: • OT cybersecurity best practices, • Hybrid cloud identity management for Azure & AWS Please note - Candidate must have SC Clearance for this position.

The Platform & Engineering team at Royal Canin is responsible for managing our data capabilities. This includes the creation, operation, and optimisation of the data platform, assets, and pipelines. This is a growing team, supporting an advanced analytics agenda at Royal Canin that is rapidly transforming it into a business powered by data. To accelerate achieving this objective, we are looking for enthusiastic data engineers to join our team. The role is responsible for creating and managing trusted Supply data assets. You will be seen as the primary engineering contact for this area, with an expectation to provide expert advice and technical leadership for product squads utilising data assets under your oversight, composed of product leaders, data scientists, data domain experts and front-end developers. What are we looking for? • Experience in an Applied Data Engineering role or equivalent, ideally within the CPG, Consumer Products, Retail, Telecom or Financial Services industries., • Applied knowledge of supply chain and associated data, e.g. procurement, manufacturing, logistics, • Good experience in working with data (Python/PySpark/Databricks) in a cloud-based data systems environment (ideally Azure)., • Experience in developing using agile software development methodologies, principles such as DevOps, CI/CD, and unit testing., • Comfortable working both by themselves and in a team setting. Strong planning and prioritisation skills., • Good understanding of Data Protection and Privacy principles and practices, including GDPR., • Great at developing new relationships, driving positive change, and matching analytics opportunities to data acquisition strategy., • Quick learner, with flexibility and willingness to adapt to new software and techniques., • Ability to communicate with business and technical stakeholders. What will be your key responsibilities? Data Engineering • Engineer and orchestrate data flows & pipelines using high-quality, easily deployable, repeatable and extensible codebases that ingest and integrate supply chain data from many disparate data sources in a cloud environment using a progressive tech stack., • Responsible for ensuring the quality, freshness and usability of supply chain data in trusted zone(s)., • Create readable, manageable code with proper testing and CI/CD, managing data transformation and troubleshooting data processing issues as required., • Follow RC Data Engineering best practices and contribute to their reinforcement, as well as shared assets such as Data Libraries., • Build simple data models to support efficient and accurate analytical insight creation. Reduce data preparation efforts for solution users to expedite their processes and reduce errors. Perform data pipeline migrations if necessary., • Implement alerting and monitoring capabilities to ensure high platform reliability in compliance with Mars Cyber Security Standards and Privacy Policies, • Ensure that product architecture and security are designed and implemented in accordance with RC & Mars standards, in collaboration with architects. Technical Leadership • Provide a technical viewpoint for product squads using data in your oversight, ensuring proposed solutions are viable and utilise existing tools and processes., • Break complex/functional requirements down into simple/technically manageable elements with an understanding of the efforts required and any risks associated with development., • Partner with the Product Manager and Data Domain Lead to onboard any new development resources, ensuring they adopt coding standards set by the organisation. Work with the Data Engineering community to evolve standards over time., • Coordinate and review work done by other Data Engineers in a squad to increase the quality of deliveries. Engineering Innovation & Enhancement • Oversee the evolution of platform technologies to improve quality/cost, or seek automation solutions to decrease overall effort. Manage any proposed enhancement through implementation, as well as sharing it with the Data Engineering community., • Work with the squad Product Manager and Scrum Master to increase engineering ways of working, leading to higher quality/faster delivery. Data Management and Governance • Practice Data Lifecycle Management through Global Metadata and Access Control Management., • Ensure all data models and assets have Data Quality Management standards implemented. Design all new data models in collaboration with Data Domain Leads and Architects., • Partner with functions and divisions to ensure the RC data capabilities roadmap, operating model and governance principles are best serving the organisation's data strategy., • Collaborate with Mars Petcare Data Engineering teams to generate synergies by sharing assets / best practices and mutualising ways of working aligned with ecosystem strategy What can you expect from Mars? • Work with diverse and talented Associates, all guided by the Five Principles., • Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today., • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry-competitive salary and benefits package, including a company bonus. #TBDDT

Product Cyber Security Specialist New Malden - Hybrid and optional compressed working (3 days per week onsite) £60,000 - £70,000 + Excellent Benefits Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. As a Product Cyber Security (PCS) Specialist, you will be responsible for engineering lifecycle support, providing security subject matter expertise to platform delivery teams, and reviewing their functional activities. You will be instrumental in creating and automating specific cyber security artefacts of assurance. You will be reporting to the PCS Engineering Manager and acting as a linchpin in the PCS team. You will have the chance to work on utilising advanced technologies, particularly in automation, AI, and decision support, to enhance our product cyber security capabilities. You’ll be at the forefront of helping to make our products as secure as they possibly can be. Our UK Defence business is a Sovereign software and systems centre of excellence. In addition to developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: • Growing the automation of product cyber security risk and vulnerability assessment outputs, including the use of Artificial Intelligence and other applicable approaches., • Providing cyber security expertise throughout the project product systems engineering lifecycle., • Accountable for the integrity of platform product cyber security risk management artefacts and delivering timely, proportionate advice to project product delivery teams., • Planning Product Cyber Security activities and contributing towards the provision of task-hour estimates., • Supporting project and security leadership in the proportionate delivery of product cyber security., • Assisting leadership in implementing an efficient and cost-effective product cyber security delivery capability, including professional SQEP certifications. Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • A strong background in cyber security and/or engineering capability, with a degree in Engineering, Computer Science, Cyber Security, or an equivalent technician qualification., • A keen interest in cyber security for industrial control systems., • Experience with cyber and engineering design data processing., • Proficiency in Excel and analytics, coupled with tooling experience including Python and SQL., • Experience with Power BI or similar business intelligence tooling., • Industrial Control Systems (ICS) awareness., • Data science expertise., • Experience with AI, Generative AI, and LLM tooling., • Secure by Design to UK MOD standards, including DEFSTAN 05-139 and cyber security assessment DEFSTAN 05-138., • Knowledge of NIST CSF., • Familiarity with ISA 62443., • Threat modelling experience, including Mitre ATT&CK, DEF3ND, and EMB3D., • OT/ICS Certification and/or experience., • Cyber Security Risk Management., • Vulnerability / Patch / Update Management. Security clearance: You must be able to gain and maintain the level of UK Government security clearance in line with the job role (SC), noting that the nature of our products also requires that you are of sole UK nationality. Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • Be part of our global team of 100,000 colleagues – The possibilities for your future career are only limited by your drive. Whether you’re looking for a hands-on internship or your next leadership position, we have career opportunities across the world. Northrop Grumman continues to expand and broaden our presence in global markets and strengthen our partnerships with local industry., • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong, • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you.

Our client has a new opportunity for an AV Technician to join their team. The role involves supporting the Discipline Head and Senior AV & IT Logistics Manager as part of a professional team delivering high-quality technical presentation services to events — primarily within the venue and occasionally at external locations. Salary: Up to £32,000 + Direct Staff Benefits Closing date for applications: Friday 21st November 2025. The AV Department The AV Department is part of the Operations team, which prides itself on delivering exemplary levels of customer service to enhance the visitor experience. The department delivers Audio Visual services for the venue and is a key part of its success, incorporating many specialists in the AV industry. They work closely with event managers to organise and operate most events, providing first-class AV technology to clients. Key Tasks • Rigging and de-rigging audio, lighting, AV, video/data, sets, and display equipment in accordance with health and safety regulations and procedures., • Operate Audio Visual technical equipment during events., • Undertake general duties under instruction from the Senior AV & IT Logistics Manager or Discipline Head, including maintaining a tidy and efficient working environment., • Represent the AV Department as a Client Liaison Technician, acting as a conduit between the client and project management on an event., • Assist with the development of facilities and extend the boundaries of achievable operations., • Assist with inventory storage of equipment, including repairs., • Undertake training (both internal and external) in all relevant technical subjects., • Support the Senior AV & IT Logistics Manager or Discipline Head in identifying improvements in day-to-day operations., • Deploy equipment at own discretion if essential to the effective operation of an event. (If billed to a client, prior approval is required from management.), • Make immediate procedural decisions where necessary; more significant decisions will be made in conjunction with senior staff., • Carry out any other duties as requested by management (including weekend work)., • Assist in the delivery of Event ICT, including but not limited to: running network cables, basic troubleshooting, VLAN association, IP subnet address configuration, setting up printers and IP phones. Person Specification Experience • Excellent knowledge of corporate audio-visual equipment, with up-to-date technical knowledge., • Strong verbal and written communication skills, with the ability to articulate with clients under event pressure., • Ability to work across teams to deliver client expectations in a timely and professional manner., • Confidence to identify risks and make dynamic decisions to protect the venue and the client. Technical Skills and Qualifications • Qualification in Audio Visual or equivalent experience., • IOSH trained, or equivalent experience in working at height and manual handling., • Any rigging and slinging training. Behaviours • Working together, • Seeing the Big Picture, • Delivering at Pace, • Managing a Quality Service About the Centre We are a central London premier venue for domestic and international events. Located in the heart of Westminster, our award-winning venue offers modern, flexible spaces for all types of events — from conferences and exhibitions to award ceremonies, dinners, and fashion shows. We host hundreds of events each year, ranging from high-profile international conferences to bespoke corporate meetings. At the heart of everything we do is a steadfast commitment to exceptional customer service. Our people are central to our success. From our acclaimed in-house caterers, to our expert AV and IT teams, every member of staff plays a vital role in delivering outstanding experiences. As of 2025, we’ve proudly achieved over 50 industry awards since 2014 — an ongoing recognition of our excellence in the events sector. Most recently, we were awarded three Gold Eventex awards for Best Venue, Most Versatile Venue, and Best Event Space. These accolades reflect our unwavering commitment to delivering outstanding experiences for every client and delegate. This is an exciting time to join the Centre, as we continue to grow, evolve, and lead in a dynamic events landscape. Benefits include: • Bonus scheme (discretionary) calculated on corporate and individual performance., • Membership of Pension Scheme with an employer contribution of 28.97%, • 25 days' annual leave with an additional day per year to a maximum of 30 days & 1 privilege day, • Subsidized staff restaurant/coffee bar, • Interest free season ticket loan, • Cycle to work scheme, • 3 days paid volunteering, • Participation at staff events; celebratory, educational, team, • Access to learning and development tailored to you, • A working culture which encourages inclusion and diversity, • Regular employment engagement activities, • You will be required at times to work evenings and weekends as necessitated by the business and Overtime/TOIL would be payable.

Japanese speaking IT Project Manager (Banking Operations Support) Ref: KM46893 A Japanese IT company is recruiting a Japanese speaking IT Project Manager to join their London office. You will be responsible for managing banking-related IT projects, coordinating with the Operations department, and supporting smooth project execution. This includes progress tracking, risk management, resource coordination, requirements support, and ensuring projects are delivered on schedule. The ideal candidate should have strong project management experience, proficiency in both Japanese and English, and the ability to coordinate effectively with multiple stakeholders across departments and international offices. ELIGIBLE APPLICANTS: • (O) Eligible visa: Permanent residence, Spouse, Partner, (depends on experience: YMS, Graduate) VISA SUPPORT: Not available TYPE: Permanent WORKING HOURS: 9am–5pm, Monday to Friday SALARY: £40-60k depending on experience START: January 2026 or later LOCATION: London Main Responsibilities • Monitor project schedules, progress, and resource allocation, • Support overall project execution, including risk management, issue resolution, and reporting, • Assist with requirements gathering, business process documentation, and workflow definition, • Support user acceptance testing (UAT) and project deliverables verification, • Analyse operational impacts of system implementations and migrations, • Prepare reports and communicate project status and recommendations to stakeholders and executives, • Coordinate with internal teams, overseas offices, and vendors Ideal Candidate • Business-level proficiency in Japanese and English, • Experience in banking operations or IT projects for financial institutions, • Proven project management experience and ability to drive process improvements, • Experience in business process mapping and visualization, • Strong cross-departmental coordination and stakeholder management skills, • Experience managing multiple projects or teams is a plus, • Excellent communication and reporting skills to executives and HQ Preferred: • Experience at a consulting firm or with multiple vendors, • Experience with large-scale IT project delivery in banking or finance, • All applicants must have the right to work in the country without any restrictions as the Company is not able to offer visa support., • YMS and graduate visa holders with more than 18 months remaining on their visa may also apply, depending on their experience. *When contacting us, please include the job reference number (Ref: KM46893) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

IT Service Desk Analyst / Technical Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst / Technical Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst / Technical Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst / Technical Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff, • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement • Maintaining and updating incidents and requests in your own as well as the Service Desk ticket queues • Alerting Senior Analysts and Managers of reoccurring incidents and potential issues, • Keeping customers apprised and updated, • Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst / Technical Support Analyst Attributes/Skills: • EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL, • Knowledge of Windows 10 and Microsoft Office 365, • Understanding of PC Hardware and operating systems, • Awareness of using Active Directory, • Experience of logging tickets in ITSM call logging software IT Service Desk Analyst / Technical Support Analyst

Job Title: Tech Resiliency Project Manager Location: London (Hybrid working) Type of role: Permanent Get The Future You Want! Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world Your Role: • Own and manage the end-to-end delivery of the Tech & Cyber Standards BoW, ensuring alignment with enterprise risk and compliance frameworks., • Collaborate with cross-functional teams to embed cybersecurity policies, standards, and controls into technology delivery pipelines., • Conduct detailed data analysis to identify gaps, track compliance, and support decision-making., • Facilitate workshops and working groups with senior stakeholders to drive consensus and resolve blockers., • Translate complex technical and regulatory requirements into actionable plans and user stories., • Monitor project milestones, risks, and dependencies, ensuring timely delivery and reporting., • Maintain documentation and dashboards to track progress, KPIs, and audit readiness. Your Profile: • Proven experience in a hybrid PM role within technology or cybersecurity domains., • Excellent stakeholder management skills, with the ability to influence and communicate across all levels., • Proficiency in data analysis tools (Excel, SQL, Power BI) and experience using data to drive insights and compliance., • Familiarity with Agile delivery methodologies and tools (e.g., JIRA, Confluence). About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. Purpose of the Role Are you passionate about delivering seamless IT experiences and keeping infrastructure running smoothly? As our IT Infrastructure Specialist, you’ll be at the heart of our technical operations — managing Active Directory, supporting our VMware environment, and resolving IT issues with precision and care. You’ll work closely with the IT Infrastructure Manager and collaborate across teams to ensure our systems are secure, efficient, and user-friendly. This is a hands-on role where your technical expertise and customer-first mindset will make a real impact across the business. Responsibilities You’ll be responsible for: • Managing and maintaining Windows Server environments (2012–2019), • Providing expert-level support for Active Directory, Group Policy, and Windows Deployment Services, • Administering and optimizing Office 365 and Azure environments, • Supporting Citrix, VMware, and core server infrastructure, • Troubleshooting hardware and networking issues (TCP/IP, DNS, DHCP), • Deploying images using SCCM and supporting Windows 10/11 OS, • Delivering excellent support for Microsoft Teams, • Monitoring server backups and ensuring software/hardware orders are fulfilled, • Managing Microsoft licensing and ensuring compliance, • Following ITIL-aligned service management practices and improving processes, • Ensuring all installations are recorded and licenses verified, • Reporting software process violations and supporting daily operations checks What we are looking for You are someone who thrives in a fast-paced environment and brings a mix of technical depth and customer focus. To thrive in this role, you will need Technical Skills & Experience in the following: • Microsoft certification or equivalent experience, • Proven experience with Office 365 / Azure Administration (Essential), • Strong knowledge of Active Directory, VMware, and Windows Server, • CCNA or equivalent networking experience, • Hands-on experience with desktop and server hardware (2nd line support), • Familiarity with ITIL service management practices (Advantageous)

Excellent opportunity for Sr. Product Managers to be part Cognizant’s Intelligent Process Automation practice, It combines advisory services with deep vendor partnerships and integrated solutions to create and execute strategic roadmaps. Overview: • The Client’s Digital Onboarding Service enables internal and external suppliers to integrate with client’s APIs to access client-specific data and services. To ensure secure and appropriate access, suppliers must complete an API Assurance process that validates their credentials, permissions, and use cases. This service supports three key user journeys: • Producer – Client teams who design and maintain the assurance flows for API integration., • Consumer – Suppliers who apply to integrate with client’s APIs and consume client’s data., • Reviewer & Approver – Client’s governance teams who assess and approve supplier applications., • As a Senior Product Manager, you will lead the development and evolution of the onboarding service, ensuring it meets the needs of all stakeholders while aligning with client’s digital strategy and governance standards. Key Responsibilities: • Define and deliver product strategies that support secure, scalable, and user-friendly API onboarding experiences., • Lead the end-to-end product lifecycle for the onboarding service, from discovery through delivery and iteration., • Collaborate with clients API producers to ensure assurance flows are robust, efficient, and aligned with policy., • Work closely with suppliers (consumers) to understand integration needs and improve the onboarding experience., • Partner with governance teams to streamline review and approval processes while maintaining compliance., • Gather and analyse feedback from users and stakeholders to inform product decisions and prioritization., • Develop and maintain product roadmaps, ensuring alignment with client’s digital goals and timelines., • Support and mentor product managers and coordinate cross-functional delivery teams., • Own and review product documentation, including requirements, user journeys, and release plans., • Monitor product performance and impact, using data to drive continuous improvement. Requirements: • Proven experience in product management, ideally within digital services or public sector environments., • Strong understanding of API ecosystems, assurance processes, and digital governance., • Experience working in Agile delivery environments with cross-functional teams., • Excellent communication and stakeholder engagement skills., • Strong analytical and problem-solving abilities, with a user-centred mindset., • Background in software development or programme management is a plus., • Bonus if you have hands-on experience with Apigee or similar API management platforms, including API publishing, monitoring, and access control.

Application Support Manager Location: [Flexible / Hybrid / UK-based] Contract: Permanent Are you an experienced Application Support leader who thrives on delivering outstanding service and driving continuous improvement? We’re looking for an Application Support Manager to lead a high-performing team providing technical and operational support for key business systems. In this role, you’ll oversee day-to-day support operations, manage incident and request resolution, and work closely with business stakeholders and vendors to ensure our systems run smoothly and deliver exceptional user experiences. You’ll play a key part in shaping support processes, improving system stability, and leading service excellence initiatives. What you’ll do • Lead and mentor a team of support analysts, ensuring high-quality service delivery and adherence to SLAs., • Manage incidents, requests, and system changes through ITSM tools (ServiceNow experience essential)., • Collaborate with internal teams and third-party suppliers to resolve complex issues and drive root-cause analysis., • Implement and improve support processes, documentation, and knowledge sharing., • Produce regular performance reports and contribute to IT service and application improvement initiatives. What we’re looking for • Proven experience managing an application or systems support team., • Strong knowledge of ITSM principles (ITIL certification desirable)., • Experience supporting and administering Salesforce or similar enterprise applications., • Excellent stakeholder management and communication skills., • Ability to work across Agile and Waterfall environments. Why join My client offers a collaborative and inclusive workplace where people are genuinely valued. You’ll have the autonomy to shape your career, contribute to meaningful projects, and be part of a culture that puts people first. Alongside competitive pay and benefits, you’ll find real opportunities to grow, make an impact, and help shape the future of our IT services.

We are currently supporting a leading Asset and Wealth Management company in their search for an Application Support Manager. You will be responsible for managing the support of business critical applications including management of a team of technical experts. The role has a broad remit including responsibility for the operation of strategic applications, project delivery and contribution to the broader IT strategy. Key Skills • Application Support Expertise, • Line management - 1-to-1's, performance improvement, resource allocation, • Prior experience in financial services preferred This is a permanent role requiring 3 days a week in their London (Bank) office. The salary for the role is up to £90,000 + bonus and generous pension.

M&A Technology Due Diligence - Manager London - hybrid working (3 days a week) £80,000 - £100,000 + up to 60% bonus A leading global private equity firm specializing in strategic investments across various industries, with a strong focus on technology-driven opportunities. With a track record of successful investments and a commitment to driving growth and innovation, we are dedicated to delivering exceptional value to our portfolio companies and investors. Position Overview: We are seeking a highly skilled and experienced Manager to join our Technology Due Diligence practice. In this role, you will play a key leadership role in assessing the technological aspects of potential investment opportunities, providing strategic insights, and driving value creation initiatives within our portfolio companies. Key Responsibilities: • Lead and manage technology due diligence engagements for potential investments, including assessing technology infrastructure, software, intellectual property, cybersecurity, and IT strategy., • Strong consulting background with with extensive Business Development experience, • Collaborate closely with investment teams and other stakeholders to evaluate the technological risks, opportunities, and synergies associated with potential transactions., • Conduct in-depth analysis and due diligence assessments to identify key drivers of value and potential areas for improvement within target companies., • Develop comprehensive due diligence reports and presentations highlighting key findings, recommendations, and actionable insights for senior leadership and investment committees., • Provide strategic guidance and support to portfolio companies on technology-related initiatives, including post-merger integration, digital transformation, and operational optimization., • Build and maintain relationships with external technology experts, advisors, and industry partners to stay abreast of emerging trends and best practices in the technology sector. M&A Technology Due Diligence - Manager London - hybrid working (3 days a week) £80,000 - £100,000 + up to 60% bonus

M&A Technology Due Diligence Senior Manager London - hybrid working (3 days a week) £100,000 - £130,000 + up to 60% bonus A leading global private equity firm specializing in strategic investments across various industries, with a strong focus on technology-driven opportunities. With a track record of successful investments and a commitment to driving growth and innovation, we are dedicated to delivering exceptional value to our portfolio companies and investors. Position Overview: We are seeking a highly skilled and experienced Senior Manager to join our Technology Due Diligence practice. In this role, you will play a key leadership role in assessing the technological aspects of potential investment opportunities, providing strategic insights, and driving value creation initiatives within our portfolio companies. Key Responsibilities: • Lead and manage technology due diligence engagements for potential investments, including assessing technology infrastructure, software, intellectual property, cybersecurity, and IT strategy., • Strong consulting background with with extensive Business Development experience, • Collaborate closely with investment teams and other stakeholders to evaluate the technological risks, opportunities, and synergies associated with potential transactions., • Conduct in-depth analysis and due diligence assessments to identify key drivers of value and potential areas for improvement within target companies., • Develop comprehensive due diligence reports and presentations highlighting key findings, recommendations, and actionable insights for senior leadership and investment committees., • Provide strategic guidance and support to portfolio companies on technology-related initiatives, including post-merger integration, digital transformation, and operational optimization., • Build and maintain relationships with external technology experts, advisors, and industry partners to stay abreast of emerging trends and best practices in the technology sector. M&A Technology Due Diligence Senior Manager London - hybrid working (3 days a week) £100,000 - £130,000 + up to 60% bonus

We’re are working with a leading law firm based in Central London who are looking for an experienced Change Communications Manager to lead the Change Communications across a large, enterprise wide portfolio of projects. Working as part of a central Transformation team, you’ll design and deliver impactful communication strategies across a diverse portfolio of projects, from new systems and processes to cultural and operational change. Key Responsibilities • Develop and implement communication plans for multiple change initiatives across the firm, • Partner with change managers, project managers, HR, IT, and senior leaders to align messaging and timing, • Translate complex technical or operational changes into clear, engaging narratives, • Create compelling content for a range of channels, from firmwide announcements and leadership briefings to intranet stories and events, • Support adoption and engagement by listening to feedback and measuring communication impact, • Champion best practice in change communications and contribute to a consistent firmwide approach About You • Proven experience in change communications, ideally across multiple projects or programmes, • Excellent writing, storytelling, and planning skills, with strong attention to detail, • Confident working with senior stakeholders and balancing priorities across concurrent initiatives, • Experience in professional services or a corporate environment preferred, • Collaborative, adaptable, and passionate about helping people navigate change You’ll play a central role in shaping how the firm communicate and deliver change across the portfolio. Please note, to be considered for this role, you must have experience in Change Communications.

IT Service Desk Manager/IT Support Team Leader A fantastic opportunity has arisen for a IT Service Desk Manager/IT Support Team Leader Analyst to join our leading law firm on a permanent basis. IT Service Desk Manager/IT Support Team Leader Responsibilities and Duties: • Lead, coach, and develop a team of five Service Desk Analysts to ensure consistent, high- quality support., • Set clear objectives, conduct regular 1:1s, and manage performance through reviews and regular input to call and ticket management, • Promote a culture of ownership, professionalism, and first-time resolution., • Oversee the day-to-day running of the IT Service Desk, ensuring timely and effective resolution of incidents and requests., • Monitor and manage the ITSM platform (Halo), ensuring accurate ticket categorisation, prioritisation, and reporting., • Identify opportunities to streamline support processes, introduce automation, and enhance service efficiency., • Ensure adherence to ITIL-based best practices and contribute to the development of service management policies and procedures. IT Service Desk Manager/IT Support Team Leader Knowledge, Sills and Experience: • Proven experience managing an IT Service Desk or similar support function, ideally within a legal or professional services environment., • Strong leadership and team development skills, with a track record of building high-performing support teams., • Excellent communication and interpersonal skills, with the ability to explain technical issues clearly to non-technical colleagues., • Hands-on experience with ITSM tools (e.g., Halo, ServiceNow) and service reporting., • Working knowledge of ITIL principles; ITIL Foundation certification preferred., • Familiarity with legal technology platforms such as iManage, Elite 3E, and time recording tools is advantageous. IT Service Desk Manager/IT Support Team Leader

M&A Technology Due Diligence Senior Manager Location: London – Hybrid (3 days in office) Salary: £100,000 – £130,000 + up to 60% bonus An exceptional opportunity to join a global investment and advisory consulting firm renowned for delivering transformative value across a broad portfolio of technology-led and high-growth businesses. With an established record of successful transactions and a deep understanding of emerging digital trends, the firm combines strategic insight with hands-on expertise to help investors and portfolio companies achieve sustainable growth. The Role We’re seeking an accomplished Senior Manager to join our Technology Due Diligence team. This individual will take a lead role in evaluating the technology capabilities, architecture, and strategic potential of acquisition targets — shaping investment decisions and influencing post-deal value creation. Key Responsibilities • Lead end-to-end technology due diligence projects, assessing IT infrastructure, software assets, product architecture, data, intellectual property, and cybersecurity., • Work closely with investment teams, executive stakeholders, and third-party advisors to evaluate technology risks, opportunities, and integration potential., • Deliver clear, data-driven insights and detailed due diligence reports outlining key findings, risks, and recommendations for investment committees., • Support portfolio companies with post-transaction initiatives, including digital transformation, integration planning, and operational enhancement., • Actively contribute to business development efforts by identifying new opportunities, building relationships with clients, and shaping go-to-market propositions., • Maintain strong networks across the technology and private equity landscape to stay current on market trends, innovation, and valuation drivers. About You • Proven experience leading Technology Due Diligence or IT Strategy projects within a consulting or private equity environment., • Strong commercial acumen with the ability to translate complex technical concepts into actionable business insights., • Demonstrated experience in business development, client relationship management, and thought leadership., • Excellent communication, presentation, and stakeholder engagement skills, with the credibility to influence senior decision-makers., • Broad understanding of cloud, data, software engineering, cybersecurity, and emerging technology trends. If you’re a strategic thinker with deep technical understanding and a passion for helping investors unlock value through technology, this is an opportunity to join a high-performing, growth-focused team at the heart of the investment lifecycle. AMC/TRO

Introduction to the position This Power BI – Senior Manager Finance role is within the Data & BI team of a private equity firm, supporting a diverse portfolio of businesses across Europe, Asia, and the U.S. The team delivers data, analytics, and finance-driven insights that inform senior management and board-level decisions. While Power BI is a core tool, this role goes beyond dashboard development and requires a broad understanding of the full BI lifecycle. The successful candidate will gather business requirements from finance, procurement, and operational teams, structure and clean raw and often unstructured data, and develop actionable dashboards and analytical solutions. The position requires flexibility to work across multiple platforms, including Tableau or Qlik, and across a technology-agnostic environment where data quality and system maturity vary widely. This role provides significant exposure to portfolio businesses and the opportunity to influence strategic decision-making. It also offers long-term potential to work on internal projects such as CEO-level cost control initiatives. Your Responsibilities • Develop and maintain insightful dashboards and analytical reports primarily using Power BI, • Clean, structure, and validate data from legacy systems and unstructured sources, • Translate business requirements from finance, procurement, and operations into analytical solutions, • Adapt solutions across multiple BI platforms as required (e.g., Tableau, Qlik), • Ensure accuracy and repeatability of processes feeding senior management and board-level decisions, • Manage third-party vendors and BI-related contracts when needed, • Travel to portfolio businesses across Europe, Asia, and the U.S. (up to 80%) Desired Qualifications • Strong Power BI expertise and experience with other BI tools is advantageous, • Background in consulting or startup environments preferred, • Excellent stakeholder management and communication skills in English (German beneficial), • Solid understanding of finance processes and business analytics, • High attention to detail and ability to identify and correct errors, • Comfortable working in technology-agnostic, fast-changing environments Apply online/via LinkedIn or email your CV to For more information on this and related ERP, HCM and Digital Finance career opportunities, or to understand how we can support you, please contact Oliver Steele at SystemsAccountants:

IT Cyber Security Analyst Ref: YC46941 A highly successful IT and telecommunications services company is currently recruiting an IT Cyber Security Analyst (Threat Intelligence Analyst) to work at their clients site in London. In this role, you will be responsible for identifying, analysing, and communicating cyber threats to support proactive defence strategies. The ideal candidate should have expertise in threat intelligence analysis, collaboration across teams, familiarity with security tools, and strong analytical skills. ELIGIBLE APPLICANTS: • (O) Eligible visa: Permanent residence, Spouse, Partner, Working holiday, Graduate VISA SUPPORT: No TYPE: 6 months rolling contract, full-time WORKING HOURS: Mon-Fri 9:00-17:00 SALARY: up to £54k, depending on experience START: Nov-Dec 2025 LOCATION: London (office-based) Cyber Security Analyst Main Responsibilities: • Monitor and analyse the global threat landscape to identify emerging risks, adversary tactics, and trends relevant to the organization's business and technology environment, • Collaborate with Red Team, Blue Team, and Penetration Testing teams to integrate threat intelligence into testing scenarios using Breach & Attack Simulation (BAS) platforms and enhance defensive strategies, • Act as a liaison between threat intelligence and offensive security teams to ensure alignment on threat modelling and adversary simulation exercises, • Support threat hunting activities by providing contextual intelligence and working alongside hunt team members, • Conduct threat modelling of threat actors, including their capabilities, motivations, and potential impact, • Leverage the MITRE ATT&CK framework to map threat actor behaviours and support detection engineering, • Develop and maintain threat profiles, attack surface assessments, and adversary emulation plans, • Collaborate with global stakeholders across regions (Japan, EMEA, Americas, APAC, India) to align threat intelligence requirements, deliverables, and operational priorities, • Deliver timely, high-quality threat briefings and risk assessments to operational stakeholders, • Drive continuous improvement of threat intelligence processes, tooling, and automation, • Participate in incident response investigations, providing threat context and attribution support, • Maintain awareness of global regulatory and compliance requirements related to threat intelligence and offensive security operations, • Ad hoc requests from your line manager Cyber Security Analyst Ideal Candidate: • At least 5 years of experience in threat intelligence, cybersecurity operations, or penetration testing, • Ability to collaborate across technical teams, including Red/Blue teams and SOC, • Familiarity with threat intelligence platforms (TIPs), SIEMs, and threat data enrichment tools, • Experience using Breach and Attack Simulation (BAS) platforms, • Strong understanding of adversary tactics, techniques, and procedures (TTPs), MITRE ATT&CK framework, and threat modelling, • Hands-on experience with penetration testing tools such as Metasploit Framework, Burp Suite, Kali Linux, and Pentera, • Experience producing threat reports and briefings, • Business level fluency in English, • Japanese, Cantonese, Mandarin language would be advantageous due to the culture understanding, • Analytical and detail-oriented with a strong sense of curiosity, • Collaborative and team-focused, with a proactive approach to cross-functional engagement, • Able to work independently and manage multiple priorities in a fast-paced environment, • High integrity and discretion when handling sensitive information, • Strong cultural awareness and ability to work effectively in a global organization, • A calm approach, with the ability to perform well under pressure ** All applicants for the Cyber Security Analyst must have the right to work in the country as the Company is not able to offer visa support. *When contacting us, please include the job reference number (Ref: YC46941) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Applications Operations Analyst – London Permanent | Hybrid Working | Competitive Salary An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: • Perform system maintenance, patching, and upgrades in line with change management procedures, • Monitor application health and performance, proactively resolving issues, • Manage user access controls and support security audits, • Respond to incidents and service requests within SLA targets, • Support application deployments, integrations, and configuration changes, • Maintain documentation, runbooks, and support knowledge base articles, • Identify opportunities for automation and process optimisation, • Track and report on KPIs, system uptime, and user engagement metrics, • Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: • 3+ years of experience in enterprise application support or IT operations, • Strong troubleshooting and analytical skills, • Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools, • Understanding of access management, patching, and vulnerability remediation, • Exposure to ITIL practices and professional services environments, • Experience with documentation tools and scripting (e.g., PowerShell, Python), • Relevant certifications (e.g., ITIL Foundation) preferred The role offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems. To express interest or learn more, please get in touch directly. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however, thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Role Title: Transformation Migration Analyst (ACBS)_D1_London Location: London (Hybrid-2/3 days per week onsite) Duration: 31/12/2026 Role Description: The role holder will work with the technology teams, business stakeholders, operations users, controls team, Migration Technology Team, UAT test manager and all other stakeholders to plan, manage & execute the system/process changes including business analysis, current vs future gap analysis, requirements documentation, process/procedure updates and test scripts creation and execution for Wholesale Lending migration to Loan IQ platform. Key Accountabilities The role holder will run a Migration Pod and drive execution on data migration, risk & control, training and business process alignment for both short term (interim) changes and for long term (strategic) changes. The role holder will need to work in Tandem with the Wholesale Lending Servicing and Facility Capture teams, along with the technology teams, to ensure the data in the current lending platform (ACBS) is compatible and ready to migrate to the future Lending platform (Loan IQ.) They will need to take the lead on all test migrations, dry run activities, and migration go live. The role holder will manage the recognition of pre and post migration data and identify the resolution for discrepancies . Proactively use the reconciliation to improve the data quality for future migrations. The role holder will liaise with all stakeholders including tech/ops partners and drive the data clean up activities as well as process optimisation/automation opportunities. The role holder will ensure proper review and sign off of project artefacts are completed, signed off and stored. The role holder will liaise with Stakeholders and be an integral part of the go to team for systems, process & automation change in Wholesale Lending Operations, facilitating & giving recommendations on migration execution, sign off from stakeholders on various future state design decisions and Go/No Go decisions. The role holder will support systems implementation and execution into BAU and be on site in the business area to provide support, guidance & issues escalation - liaising with Technology & Business area's involved. Liaising with Stakeholders and being an integral part of the go to team for strategic change in Wholesale Lending Operations The role holder would ensure continuous improvement is central to the delivery of Operational Readiness taking feedback from workstream leads and stakeholders and applying this to delivery plans. The role holder will communicate professionally, clearly and confidently to a global audience and support the creation of presentation materials in Transformation team and Project meetings. The role holder will be able to extract and interpret data and turn into a presentable format for their own presentations and as part of the deliveries of other key stakeholders The role holder will co-manage the migration deliverables for the offshore team The role holder will have strong organisational skills and be able to manage and prioritise their workloads to be able to meet deadlines. The role holder will undertake other duties that may reasonably be required in order to meet the objectives of Wholesale Lending Operations. Stakeholder Management and Leadership The role holder will lead a migration pod ensuring that the scope is effectively managed and lead on the dry-run and actual migrations. The role holder will also act as a contributor within other migration workstreams. The role holder will work with various stakeholders and tech partners to ensure change is implemented smoothly eg work with other Migration leads to gain buy-in to migration testing requirements, timelines, and testing delivery plans. The role holder will update key stakeholders across the Business The role holder will maintain awareness of business process change throughout the project execution phase. The role holder will provide regular updates to enable the tracking & reporting progress on/understanding the impact of systems & automation changes, migration testing requirements on those processes and areas of the Business affected by that change, eg agreeing with Business Owners any additional training or workarounds identified during migration testing. Decision-making and Problem Solving The role holder will work with other Pod leads and contributors to identify and communicate resolution for discrepancies identified in the migration Prepare with full engagement of stakeholders bespoke testing scenarios, scripts, frameworks, procedures, management Information & present -including as appropriate project documentation. To inform testing and process design strategy on key Projects & automation & ensure all deliverables are fully tested to appropriate level of business risk. Understand the impact of planned initiatives, deployment schedules & time lines on those processes and the business areas that use them - ensure all business scenarios are then integrated into all project documentation, procedures and testing scripts and User test/Live proved accordingly, securing Business, Controls & stakeholder Go/No Go sign off. Ensure that the business understands the impact of the change, the required testing regime, is able to accommodate and will derive the intended benefit of, planned changes. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards. Person Specification The ideal candidate will have previous experience of rolling out strategic and tactical change across a large organisation, understand of testing framework delivery & have a good knowledge of Corporate and IB loan products and their attributes and should be familiar with key IT/systems. They will be enthusiastic, have excellent communication, technology and organisational skills and the ability to adapt their approach to the needs of the audience as needed. The ideal candidate will have an understanding of the migration framework delivery & have a knowledge of Corporate and IB loan products and their attributes and should be familiar with key IT/systems. Essential Skills/Basic Qualifications: Hands on experience of the ACBS application within Corporate and IB Lending Operations team. Hands on experience with Finastra Fusion Loan IQ either from an operational capacity or through an implementation/upgrade project capacity in one or more of the following areas: Loan IQ configuration, business analysis, operations processes, loan servicing, syndicated lending Proven knowledge of Corporate and IB Lending processes and procedures Proven ability to quickly learn, understand and adapt to new systems and processes Experience at dealing with stakeholders at all levels Excellent written and verbal communication skills Excellent presentation skills Desirable skills/Preferred Qualifications: Project Management/Delivery experience An understanding of the key phases of Agile and Waterfall project methodologies Knowledge of JIRA, Microsoft Project, PowerPoint, Excel Experience at dealing with stakeholders at all levels Lending/Servicing knowledge across all debt products Prior experience in loan operational support, including term loans, revolver, delayed draw term loans Experience of using Agile project management would be preferred Knowledge & experience working closely with IT, Transformation & Change area

HFM Systems Manager Permanent London – hybrid working SystemsAccountants is working with a leading international business in London to recruit an experienced HFM Systems Manager for their finance systems team. This is a fantastic opportunity to take ownership of a global HFM environment within a high-performing EPM function. You’ll lead the development, administration, and optimisation of the Group’s Hyperion Financial Management (HFM) and Planning systems, while collaborating with senior finance stakeholders across the business. Key Responsibilities • Manage and develop the Group’s HFM consolidation and reporting system, • Provide training and support to global users, • Ensure compliance with internal controls and audit standards, • Drive continuous improvement and best practices across Hyperion systems, • Manage vendor relationships and Oracle licensing, • Oversee system upgrades and change management processes, • Collaborate with Financial Reporting, FP&A, and operational finance teams, • Support the rollout and administration of Hyperion Planning pilot projects, • Act as a senior advisor on finance systems projects and ERP integrations, • Liaise with IT on infrastructure, DR, and server maintenance Candidate Profile We’re looking for a qualified accountant with strong technical and functional expertise in Hyperion systems, particularly: • Deep knowledge of HFM, including rules writing and live system support, • Experience with FDM (scripting a plus), SmartView, and Hyperion Reports, • Exposure to Hyperion Planning and Strategic Finance preferred, • Proven track record in project management and systems implementation, • Strong communication and stakeholder engagement skills, • Experience working with remote colleagues, • Proactive, organised, and collaborative approach Why Apply? This is a rare opportunity to join a global organisation that is a significant investor in Oracle EPM technologies. You’ll play a key role in shaping the future of their consolidation and planning systems, with the chance to influence system strategy and support major transformation initiatives. To apply or learn more, contact Carrie at SystemsAccountants:

ITSM Senior Operational IT Team Leader - 20 month FTC Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait. Its business model is based on a comprehensive range of proprietary products, with a high-value focus and with a high innovation component. In the 2024 financial year, Indra achieved revenue of € 4.84 million, 60,000+ employees, a local presence in 46 countries and business operations in over 140 countries. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Leadership - Generating real impact through tangible results Flexibility - Enhancing proximity to the customer and differentiating Indra from its competitors Focus - Projecting progress in a clear direction, which is crucial in the specialisation of business Reliability - Building trust and long-term relationships based on experience and excellence As we continue to enjoy an exciting period of growth in the UK, we are looking for an ITSM Senior Operational IT Team Leader to support us with our upcoming projects. We are looking for a people manager with technical skills to: • Lead the due diligence process, Analysis, Design and Transition phases for migration from ServiceNow to BMC Helix ITSM., • Conduct a comprehensive assessment of the current ITSM environment based on ServiceNow., • Identify and document all relevant processes, configurations, customizations, and integrations., • Map current ITSM workflows to BMC Helix equivalents and identify any gaps or complexities., • Collaborate with technical teams, support functions, and business stakeholders to extract a full picture of the environment., • Assess potential risks, technical challenges, and dependencies involved in the migration., • Deliver clear documentation and strategic recommendations to inform decision-making and planning. Required Skills and Experience: • Extensive experience in ITSM roles, preferably in consulting or project-based work., • Demonstrable experience of leading technical teams, • Strong expertise in BMC Helix ITSM – hands-on experience with modules like Smart IT, CMDB, Change Management, Incident/Problem, etc., • Knowledge of BMC Helix deployment in On-Prem/SaaS environments using a container-based approach, • Working knowledge of ServiceNow – capable of navigating, analysing, and understanding existing configurations and processes., • Proven experience in due diligence, discovery, or ITSM migrations., • Strong interpersonal and communication skills – ability to engage effectively with both technical and non-technical stakeholders., • Skilled in gathering undocumented knowledge through interviews and workshops. What we can offer you • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • 35 hour working week, • Pension – 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law

IT Manager - 20 month FTC Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait. Its business model is based on a comprehensive range of proprietary products, with a high-value focus and with a high innovation component. In the 2024 financial year, Indra achieved revenue of € 4.84 million, 60,000+ employees, a local presence in 46 countries and business operations in over 140 countries. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Leadership - Generating real impact through tangible results Flexibility - Enhancing proximity to the customer and differentiating Indra from its competitors Focus - Projecting progress in a clear direction, which is crucial in the specialisation of business Reliability - Building trust and long-term relationships based on experience and excellence As we continue to enjoy an exciting period of growth in the UK, we are looking for additional resources to support us with our upcoming projects. The IT Manager leads in IT Infrastructure Operations. Key duties include: • Service ownership and leadership, overall accountability for infrastructure services scope, quality and outcomes, govern delivery against KPIs/SLAs., • Team leadership in the UK, actively participating in new hirings and TUPE process., • Build, motivate and coach a high-performing service teams in UK; drive effective resource planning, knowledge sharing, succession planning and skills development aligned to Group standards., • Responsible for service transition and tooling, running infrastructure operations and lifecycle management., • SLA and performance assurance. Analyse trends, and drive corrective and preventive actions to protect availability and performance., • Act as strategic escalation points for complex issues, overseeing service processes, ensuring risk management, compliance, and security., • Provide regular performance reporting and contribute to governance forums., • Stakeholder engagement, principal escalation and reporting point to the client, coordinate with adjacent service towers and third parties., • Financial stewardship, budget, forecasting and cost-to-serve optimisation., • Driving continuous improvement. Drive maturity and process optimisation (Lean IT), automation and standardisation. This is a senior leadership role requiring a strong ITIL-based service management background, proven people leadership, and demonstrable success in high-volume, time-critical IT operations. Required Skills and Experience: • Bachelor’s degree (or equivalent) in Computer Science, Engineering, IT Management or a related discipline, • ITIL v3 or ITIL 4 Foundation (minimum); Intermediate/Managing Professional preferred., • Desirable: Project Management certification (PRINCE2/PMP) and/or Lean IT., • Proven experience of at least 8 years as Service Delivery Manager for IT operations on On-premises and Cloud Infrastructure., • At least 5 years in large-scale, mission-critical operations., • Experience in service delivery to UK public institutions., • References of enhancing service excellence and operational efficiency based on process streamlining and automation, • Extensive global knowledge of IT infrastructure with strong focus on compute platforms, operating systems, virtualization, database technologies, networking, storage and backup solutions. Main technologies:, • Microsoft Windows Server / RedHat Liunx, • VMWare, • MS SQL Server, Oracle Database, • CISCO, • Azure Cloud, • Strong knowledge of ITIL, PMBOK/PMP or PRINCE2,, • Proven leadership in GDPR and PCI DSS compliance,, • People leadership, excellent communication and senior-client stakeholder skills, team development and performance management., • Decision-making under pressure, incident and conflict resolution and a continuous improvement mindset. What we can offer you • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • 35 hour working week, • Pension – 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law

A fashion retailer is seeking an experienced IT project manager to lead supply chain management (SCM) application operations within the European market. You will work closely with the merchandising and IT teams. This role involves defining system requirements, analysing supply chain data to improve efficiency, and leading enhancement projects. The project manager will collaborate with global teams to ensure system stability, align regional and local needs, and drive process improvements while keeping stakeholders informed and supporting continuous operational development. The ideal candidate will have strong IT systems experience in retail and excellent cross-functional communication skills. You should be proactive and experienced with SCM applications and SQL. This role offers a salary of £80,000, along with a bonus and a benefits package that includes healthcare and a range of discounts. You’ll be based in Central London with the flexibility of hybrid working to support a balanced and dynamic work life.

IOS/Mobile Device Engineer – MDM & Remote Infrastructure Global Technology Driven Trading Firm, London, Very competitive package Quant Capital is hiring a Mobile Device Engineer to support and evolve a global fleet of iOS and Android devices. This is a hands-on, technical role focused on MDM (Intune, Jamf, Workspace One), scripting (PowerShell, Bash/zsh, Python), and infrastructure automation. You’ll manage both corporate and BYOD environments, driving provisioning, compliance, and integration with wider IT systems. The role involves close collaboration with security, infrastructure, and support teams globally. What You'll Do: • Administer mobile fleets using MDM/UEM tools, • Automate workflows and policy enforcement, • Troubleshoot OS, network, and app issues, • Support Apple Business Manager and Android Enterprise, • Maintain documentation and drive continuous improvement What You’ll Need: • 5+ years managing mobile devices in enterprise settings, • Strong scripting and debugging skills, • Experience with enterprise MDM platforms, • Clear communicator; thrives in fast-moving environments A high-impact engineering role in a globally respected trading firm. Apply now – we never send your profile without permission.

The AV Sales Project Manager will have a strong background in corporate live events, bringing proven hands-on experience in the technical and AV/IT delivery of a wide range of event formats. Reporting to the Senior Audio-Visual Project Manager, this role plays a key part in driving commercial success by managing the sale and delivery of AV equipment and services, overseeing pre-sold AV packages, and ensuring each project is executed to the highest standard. Salary: Up to £42,000 + Direct Staff Benefits Closing date for applications: Friday 21st November 2025. Key Tasks Operational • Project manage the AV/Event IT production of events., • Achieve client satisfaction and financial targets with professionalism and integrity., • Attend client meetings to understand technical and creative needs., • Advise on creative solutions for audio-visual and IT services., • Propose and deliver creative digital solutions., • Achieve best price and service from suppliers., • Collaborate effectively with all internal and external stakeholders., • Produce detailed technical specifications for events., • Maintain a competent working knowledge of CAD and relevant Creative Cloud software., • Undertake other duties as required by the Senior AV/IT Sales & Project Manager or, in their absence, the Head of AV & Event IT. Health and Safety • Be aware of and adhere to all health and safety guidance and policies, particularly those relating to events., • Work with management to ensure risk assessments and method statements are completed for activities within AVPM scope., • Report any breaches by sub-contractors or freelancers to management or the H&S Officer., • Understand the emergency evacuation procedure for staff and clients., • Undertake fire warden duties as required. Note: The postholder may occasionally be required to travel to meet clients, attend conferences, or business meetings, which may involve overnight stays. Person Specification Experience • Outstanding communication skills., • Proven experience in Event AV/IT Production., • Strong AV/IT sales experience., • IOSH or equivalent health and safety qualification preferred. Technical • Strong understanding of the Meetings & Events industry., • Commercial awareness for pricing and data analysis., • Working knowledge of AV & IT systems., • Experience with diary management systems., • Competent with CAD and Creative Cloud software. Behaviours • Changing and Improving – adaptable and proactive in seeking better ways of working., • Working Together – collaborative, supportive, and a strong team player., • Managing a Quality Service – ensures high standards in all aspects of delivery., • Communicating and Influencing – clear, confident, and persuasive in all communications. Values • Team – Foster a collaborative environment where teamwork is at the heart of success., • Quality – Prioritise client needs and satisfaction by delivering exceptional services with attention to detail and continuous improvement., • Exceptional – Strive for excellence and consistently aim to exceed expectations, embracing opportunities for growth., • Innovation – Be forward-thinking, embrace creative solutions, and drive positive change to enhance services and processes., • Integrity – Uphold the highest standards of honesty, transparency, and ethical conduct in all work. About Us Our client is central London’s premier venue for domestic and international events. Located in the heart of Westminster, this award-winning Centre offers modern, flexible spaces for all types of events, from conferences and exhibitions to award ceremonies, dinners, and fashion shows. Hosting hundreds of events each year – from high-profile international conferences to bespoke corporate meetings – our client is steadfastly committed to delivering exceptional customer service. People are central to their success. From their acclaimed in-house caterers – a sustainable catering partner that offers Michelin-star food – to their expert AV and IT teams, every member of staff plays a vital role in delivering outstanding experiences. As of 2025, they have proudly achieved over 50 industry awards since 2014—an ongoing recognition of their excellence in the events sector. Most recently, they were awarded three Gold Eventex Awards for Best Venue, Most Versatile Venue, and Best Event Space. These accolades reflect their unwavering commitment to delivering outstanding experiences for every client and delegate. This is an exciting time to join our client as they continue to grow, evolve, and lead in a dynamic events landscape. Department Overview The AV and IT department forms a key part of the Operations Division, delivering exemplary levels of customer service to enhance the overall visitor experience. This team provides Audio Visual and IT event services and is integral to the success of the venue, incorporating many specialists in the AV industry. They work closely with Event Managers to organise and operate a wide range of events by providing first-class AV technology and support. Benefits include: • Bonus scheme (discretionary) calculated on corporate and individual performance., • Membership of Pension Scheme with an employer contribution of 28.97%, • 25 days' annual leave with an additional day per year to a maximum of 30 days & 1 privilege day, • Subsidized staff restaurant/coffee bar, • Interest free season ticket loan, • Cycle to work scheme, • 3 days paid volunteering, • Participation at staff events; celebratory, educational, team, • Access to learning and development tailored to you, • A working culture which encourages inclusion and diversity, • Regular employment engagement activities, • You will be required at times to work evenings and weekends as necessitated by the business and Overtime/TOIL would be payable.

WHO WE ARE: AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO: Responsible for designing, deploying, and maintaining enterprise email systems to ensure reliability, security, and performance. Provides onsite support for the client’s IT and user teams, manages mail servers, troubleshoots email issues, and ensures compliance with corporate and legal standards. • Exchange Online configuration, administration, and support., • Exchange 2016/2019/SE configuration, administration, and support, including experience with, • upgrades to Exchange 2019/SE., • Mimecast configuration, administration, and support., • Valimail configuration, administration, and support., • BYOD and Corporate Device Management via Intune, including MAM, App Protection, Apple Business Manager, and Android Enterprise., • Identify and champion opportunities for automation. WHAT WE’RE LOOKING FOR: • Minimum 3–5 years’ experience in a Systems Engineer, Messaging Engineer, or M365 Administrator role., • Proven hands-on experience with Microsoft Exchange Online and Exchange Server 2016/2019/SE, including configuration, administration, troubleshooting, and version upgrades., • Practical experience managing email security and continuity platforms, • Working knowledge of DNS, SPF, DKIM, and DMARC configuration and management, ideally using tools such as Valimail., • Strong understanding of Intune for BYOD and corporate device management,, • Demonstrated ability to identify, design, and implement automation to improve operational efficiency (e.g., via PowerShell, Logic Apps, or Power Automate)., • Relevant Microsoft certifications such as:, • Microsoft 365 Certified: Messaging Administrator Associate, • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft Certified: Intune Specialist (MD-102) (or legacy MD-101), • SC-300 (Identity & Access), • Mimecast or Proofpoint specialist cert, • ITIL v4 Foundation, • Microsoft 365 Certified: Enterprise Administrator Expert, • CompTIA Security+ or Microsoft Security Operations Analyst (SC-200) Desirable Expertise: • Experience with Proofpoint Core Email DLP (Tessian) WHY YOU’LL LIKE WORKING HERE: • Medical benefits, • 25 days paid holidays, • Enjoyable and dynamic company culture, • Training and professional development opportunities MORE ABOUT US: AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

Job Description Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises. Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome. We’re looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us as we grow together. What’s in it for you • Competitive salary, • Private healthcare for you and your family, • Pension scheme, • Flexible working options including working from home or our Marylebone office, • 60 days’ work anywhere, even outside the UK if you want, • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday, • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget, • Employee Assistance Programme and wellbeing portal The role As an IT Support Engineer, you will provide hands-on, face-to-face and remote support to end users on various technical issues and problems relating to hardware, software, and peripherals. You will be required to work on-site or via remote connection to assist with hardware installations, operating system and software upgrades, systems integrations and basic IT-related issues. You possess a continual improvement mindset, and that will drive everything you do. You will be on the lookout for opportunities to gain efficiencies and actively contribute to the improvement and documentation of IT departmental processes and procedures. Responsibilities • You will support multiple platforms including Windows 10/11 and Linux laptops, MacBooks, Android and iOS mobile devices, virtual desktops, videoconferencing equipment, and Microsoft Office 365 desktop and mobile applications., • You will perform administrative tasks in Microsoft 365 management tools including Azure Active Directory, Azure toolsets (Intune, Autopilot, Data Loss Prevention, Flows etc) and assist in delivering differentiating solutions to the Soldo community., • Additionally you will administer the Soldo Microsoft 365 tenant ensuring seamless service delivery to Soldo users., • Maintaining a good working relationship with Soldo’s managed service providers to maximise service delivery will be key to the role. This will include conducting knowledge transfer sessions, identifying and implementing improvements to standard operating procedures utilised by Level 1 and Level 2 teams, and providing feedback to the IT Service Manager ahead of service review meetings., • You will be responsible for responding to, documenting, and resolving escalated service tickets in a timely manner according to SLA., • You will perform troubleshooting and root cause analysis on escalated issues and recommend procedures and controls for problem prevention. This may require independent work, sharing information, or assisting other members of the IT team with work orders., • Automation is central to service delivery at Soldo and you will assist in driving automation and utilisation of self-service tools within end user compute and Soldo’s Microsoft environment., • You will occasionally document and implement change requests both onsite and remotely, and may be required to present changes at weekly CAB meetings. We're looking for someone who must have • Commercial experience in a customer-facing role supporting end user compute services, as a desktop support analyst or support technician., • Proven experience working with Windows 10, Azure, Microsoft 365, and Intune is essential. Certification for Azure technologies is highly desirable., • Mac device and MacOS experience is highly desirable. Experience administering JAMF to manage MacOS devices is a plus., • Working with an ITIL environment and prior experience using ITIL Service Management tool (ServiceNow, BMC Remedy, Jira Service Management), • Strong communication skills with ability to develop strong relationships within your own team, department, and the wider business, • You must have excellent problem-solving skills in order to diagnose, evaluate, and resolve complex issues or, when appropriate, escalate or route them to other IT staff members., • Flexible and adaptable with the ability to work in a fast-paced environment., • Exposure to working in a financially regulated environment would be beneficial

IT Applications Manager - Central London £80,000 - £85,000 Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise. This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team. The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc. Responsibilities: • Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support, • Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy, • Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services, • Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability, • Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management, • Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring, • Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities, • Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity, • Establish governance frameworks, standards and best practices for application development and management, • Ensure security, scalability and enterprise alignment for all applications and digital workflows, • Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency Requirements: • Strong experience with low-code/no-code platforms, • Proven ability to lead and deliver change management initiatives across business systems, • Experience in application standardisation and rationalisation across business units, • Leadership experience managing cross-functional teams and vendor relationships, • Skilled in business process mapping, workflow automation and data modelling, • Familiarity with enterprise integrations and APIs, • Strong understanding of IT governance, compliance and security principles, • Ideally ITIL certified with experience in ITIL change management, • Experience in user enablement, training and digital adoption Central London – 4 days per week onsite initially, dropping to 3 once passed probation.

Job Title: Assistant Manager – Tax Technology Base Location: Canary Wharf, London OR Glasgow based (Hybrid – 2 days per week in office) The KPMG Tax Technology & Innovation are made up of Technology Consultants, Business Analysts, Product Owners, Data Architects & Engineers, Multi-disciplinary Engineering teams and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. This business has 2500+ tax & legal professionals covering multiple disciplines. We serve many thousands of clients and private individuals by providing a modern, market-leading suite of technology solutions that provide an efficient digital experience from routine to complex tax advice. KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why Join the KPMG Tax Technology & Innovation team as a Technology Implementation Assistant Manager? Tax is highlighted frequently as an industry where generative AI will have a significant impact on how services are provided. You will be working as a team at the forefront of navigating that change and redefining the way in which tax is determined in the UK and globally, making sure people and companies pay the right amount of tax with the minimum amount of effort. What will you be doing? As a Tax Technology Assistant Manager, you will combine your tax and accounting expertise with cutting-edge technologies, to support our clients to navigate the ever-evolving tax landscape and transform the way we deliver tax services. In this role you will: • Engage with internal and external stakeholders to understand their unique challenges, gather and document requirements, and map out current (‘as-is’) processes, • Work closely with stakeholders to translate and articulate requirements to technical teams, including drafting proposed tax processes and design documentation, • Support with managing the design, development and implementation of KPMG and third party technology solutions for clients, including configuration and testing to ensure functionality and alignment with business objectives, • Support the development of technology solutions and propositions, participating in testing and deployment phases to ensure successful integration, • Support technology demonstrations and sales efforts What will you need to do it? • A good understanding or background in accounting or tax is essential., • An interest in technology and its application in the tax function, • Ability to quickly adapt to new technologies, concepts, and modern work practice, • Ability to work independently, knowing when to consult and doing this in a timely manner, • Excellent analytical and problem-solving skills, with the ability to understand complex requirements, processes and systems, • Demonstrable project management experience with the ability to manage multiple priorities Skills we’d love to see/Amazing Extras: • Accounting or tax qualification such as ACCA, ACA, or CTA or equivalent, • Experience in data analytics and visualisation tools (e.g. Alteryx, Power BI or Tableau), • Experience in tax technology solution implementation and configuration, • Familiarity with AI and machine learning applications in tax technology To discuss this or wider Technology roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but preference will be given to candidates who are willing and able to do 2 days per week in one of our core Tech hubs for this role, which are: Canary Wharf, London OR Glasgow We can potentially facilitate flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below: Technology and Engineering at KPMG: ITs Her Future Women in Tech programme: KPMG Workability and Disability confidence: For any additional support in applying, please click the links to find out more: Applying to KPMG: Tips for interview: KPMG values: KPMG Competencies: KPMG Locations and FAQ:

We are seeking a Senior/Expert Engineer/Engineering Manager to lead one of the core engineering teams within Planning Agent, our AI-powered advertising planning platform used daily by IPG agency teams. You will help shape and grow a product with AI at its core, using agents to power an AI assistant advertising planners throughout their workflow. You’ll lead a cross-functional team of 8–10 remote engineers and data scientists, distributed across multiple countries in Europe, with a significant presence in Poland and Ukraine. Our tech stack includes Python with a React frontend, deployed on AWS in Kubernetes clusters, using GCP for Gemini and LangGraph for agent orchestration. While you’ll have the resources of a large organisation, this team operates with a startup mentality: embracing rapid iteration, a cross-functional mindset, and end-to-end ownership of features. The role can be tailored to your strengths, whether as an Individual Contributor, a Manager, or a mix of both. You’ll lead system design, make architecture decisions, and guide technical direction while balancing hands-on implementation with enabling the team to deliver effectively. Depending on your focus, you may spend more time coding and implementing complex features, or more time on coaching, mentoring, and driving delivery. In all cases, you’ll conduct code reviews, contribute to high-impact features, and foster a high-performance engineering culture. This position reports to the VP, Software Engineering, Planning. It will be primarily remote, though you are also welcome to work in our London office. Key Responsibilities: • Shape the architecture and engineering design of the product and its interactions with other applications and services, • Lead by example in technical delivery and engineering best practices, • Work with the Product team and other Tech Leads to execute the roadmap and translate requirements into actionable engineering tasks, • Discuss technical solutions with the development team, communicate goals, and facilitate execution, • Develop and expand product capabilities, from AI-driven features to core full-stack enhancements, • Lead functional design and code reviews, providing constructive feedback, • Coordinate with QA to achieve automated testing in support of continuous delivery, • Build and maintain a high-performance team and an innovative culture, • Provide coaching, mentoring, and career development to team members, • Have a results-driven personality, high enthusiasm, energy, and confidence Minimal Requirements: • Proven experience as a senior technical leader in an Agile/Scrum environment, • Strong knowledge of Python and microservice architectures, • Experience building web applications, preferably including React, • Familiar with software development methodologies, scaled system design, and best practices, • Knowledge of AWS and cloud-native architectures; familiarity with LangGraph a plus, • Strong communication skills, able to explain technical problems clearly to varied audiences, • Excellent organisational and technical writing skills, • Experience working with remote and geographically distributed teams a plus, • Background in advertising/marketing tech a plus Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com.

Key Responsibilities Advanced Support & Problem Management (Tier 2/3) • Own and resolve complex, high-impact, and escalated support issues (L3) that cannot be resolved by Tier 1 staff., • Perform Root Cause Analysis (RCA) for recurring incidents, developing and implementing permanent solutions across the organization., • Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions., • Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools. Endpoint & Systems Management • Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment and patching., • Develop, test, and deploy automated scripts (PowerShell, Python, or Bash) to streamline routine maintenance, provisioning, and configuration tasks., • Manage and enforce security and group policies within Active Directory, Azure AD, and Okta for identity and access management., • Lead or execute major IT projects, including large-scale OS migrations, enterprise application rollouts, and infrastructure upgrades impacting the end-user environment., • Act as the subject matter expert (SME) for desktop standardization, security compliance, and VDI management., • Serve as a technical escalation point and mentor for junior deskside and Service Desk team members, performing knowledge transfer and training., • Lead the creation, review, and maintenance of high-quality Standard Operating Procedures (SOPs) and advanced troubleshooting guides., • Communicate solution findings, project updates, and operational risks clearly and confidently to both technical stakeholders and executive leadership. Required Qualifications • Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience., • Experience: Progressive experience providing high-level deskside, field, or end-user support in a corporate environment., • Technical Skills:, • Expert proficiency in troubleshooting and managing large fleets of Windows (10/11) and macOS endpoints., • Proven experience administering and leveraging a major endpoint management tool (SCCM, Intune, or JAMF)., • Advanced scripting skills (e.g., PowerShell or Python) for automation and task efficiency., • Deep understanding of enterprise networking protocols, VPNs, and advanced security configurations., • Expert knowledge of Microsoft 365/Office 365 administration and advanced troubleshooting., • Soft Skills: Proven ability to lead small projects, excellent communication and documentation skills, and experience in mentorship or knowledge transfer., • Physical Requirements: Ability to lift and move computer equipment up to 40 lbs and perform cable management tasks. Preferred Qualifications • Certifications: Microsoft Certified: Modern Desktop Administrator Associate (MD-100/101), ITIL Foundation, or relevant certifications in networking or security (e.g., Network+, Security+)., • Experience administering virtualization technologies (e.g., VMWare Horizon, Citrix)., • Direct experience with cloud identity and synchronization services (e.g., Azure AD Connect)., • Experience managing executive communications and high-priority incidents.

Group IT & Security Manager | £70K - 80K | Location: Chelsea We are seeking an experienced Group IT & Security Manager to lead a technology function and oversee a small, dynamic IT team. This role is central to maintaining and evolving the organisation’s IT infrastructure, ensuring systems are secure, efficient, and aligned with the group’s strategic goals. The successful candidate will manage day-to-day IT operations, provide hands-on support to staff and clients, and drive technology initiatives that enhance performance, resilience, and data protection. About the Organisation The group operates a portfolio of innovative businesses across the property, housing, and data sectors. The group combines advanced data analytics, technology, and property expertise to deliver solutions ranging from affordable housing to real estate technology and instant home-sale services. The role involves collaborating with leadership and stakeholders across these businesses to align IT strategy and execution with their operational needs. Key Responsibilities Strategic Planning and Alignment • Identify technology needs and align IT initiatives with business strategy., • Develop and maintain a technology roadmap that supports both operational excellence and long-term growth., • Lead a small IT team as the senior point of contact for daily operations., • Allocate tasks, set priorities, and ensure high service levels., • Manage the IT budget, ensuring effective allocation across projects and operations., • Define project scope, priorities, and timelines to ensure alignment with business goals., • Maintain high service availability and meet SLAs for IT services., • Oversee helpdesk operations, supporting a distributed UK workforce of around 150 staff., • Develop, implement, and manage robust cybersecurity frameworks., • Establish and enforce IT security policies aligned with ISO27001 and NIST standards., • Conduct regular risk assessments and ensure data confidentiality and system integrity., • Evaluate and manage vendor relationships, negotiating contracts and assessing performance., • Partner with senior leadership to align technology investments with business priorities. Technical Skills and Experience • Proven experience managing IT infrastructure and systems., • Strong knowledge of cybersecurity principles and best practices., • Familiarity with cloud platforms (AWS, Azure) and data management tools., • Experience with networking (TCP/IP, LAN/WAN, firewalls) and virtualisation technologies., • Competence with Windows, Windows Server, and macOS environments., • Proficiency in Microsoft 365 (Office, Teams, etc.)., • Knowledge of IT service management frameworks (ITIL, ISO27001)., • Basic scripting or automation skills desirable. Flexibility • Hybrid role based in London, with a requirement to be onsite three days a week (including Tuesdays and Thursdays). Please apply or reach out on

Application Support Manager - Specialist Insurer Location: London (Hybrid) Contract: Initial 6 months Rate: £750 per day (Inside IR35) A leading Specialist Insurer is seeking an Application Support Manager to lead and develop a small team responsible for the ongoing support, stability, and optimisation of their Policy Administration System (PAS) and wider business-critical applications. This is a hands-on management role, ideal for someone who combines strong technical expertise, particularly in SQL with proven leadership experience. You'll oversee a team of three application support analysts, ensuring operational excellence while remaining an escalation point for complex incidents and system issues. The business is in the midst of several programme initiatives, making this an exciting opportunity to influence improvements and enhance the resilience of key systems. Responsibilities: • Manage and mentor a team of Application Support Analysts, ensuring high-quality service delivery and effective issue resolution., • Oversee day-to-day support and maintenance of the Policy Administration System (PAS) and associated insurance applications., • Act as an escalation point for complex technical issues, providing hands-on problem-solving where required., • Collaborate with IT, Change, and Underwriting teams to maintain data integrity, optimise performance, and support system enhancements., • Identify and implement process improvements, documentation standards, and automation opportunities to improve efficiency. Requirements: • Proven experience in an Application Support or Support Management role within the Insurance sector, • Strong technical skills in SQL Server, including complex query writing, troubleshooting, and performance tuning, • Demonstrated experience supporting Policy Administration Systems or similar core insurance platforms, • Strong problem-solving, stakeholder engagement, and communication skills, • Experience leading small technical teams and providing hands-on escalation support in a fast-paced environment

Venn Group are working with a Local Authority in London to recruit an interim Applications Manager, to manage and support a portfolio of business applications and technology solutions. This includes oversight of the architecture, support, maintenance, deployment, and enhancement of commercial software applications, with a particular focus on core system software and related integrations in an MS Azure cloud environment. The role involves planning and overseeing technical development delivered by internal teams and external vendors, ensuring alignment with business objectives. The post-holder will act as the primary point of contact for internal business stakeholders and vendor partners. • Contract Length: 3 months initially, currently funded to end March 2026, • Rate: £550 umbrella per day, • IR35 Status:Inside IR35, • Location:Hybrid Responsibilities: • Manage the activities of direct reports in application maintenance and development and integrations with MS Azure cloud-based systems, • Work with business and IT stakeholders to plan, prioritise, and schedule application enhancement requests, providing guidance to the applications development team, • Take accountability for the availability and performance of the application portfolio, including incident management and release processes, • Maintain stakeholder satisfaction through quality delivery and effective change management, • Communicate defect status to management at various levels, • Partner with technical leaders to ensure proposed solutions align with information, technology, infrastructure, business, and security architectures, • Oversee adherence to technical standards, including reviews of specifications and application code, • Manage relationships with vendors, consultants, IT teams, and internal stakeholders, • Stay engaged with hands-on technical work while also leading the team Essential experience: • Working in an MS Azure Cloud environment, • Public sector experience To be considered for this position and for further information on this and other roles please apply with an updated CV.

Job Title: Accessibility and Engagement Specialist Contract Type: Fixed Term Contract Hourly Rate: £36.54 Working Pattern: Full Time Location: UK, Remote As a member of the Accessibility and Engagement Team, the Community Engagement Program Manager will foster positive employee experiences for Meta Resource Groups (MRGs) by partnering with the resource groups to deliver heritage month programming, supporting the management of core MRG processes (recruitment, event planning, and budget management) and working with the Community Engagement Managers to support communities to navigate ambiguity, solve problems, and drive impact in their resource groups. Responsibilities: • Facilitate meetings and regular touch points with Employee Resource Group leaders across EMEA & APAC, • Project manage heritage month programming in EMEA & APAC - this includes facilitating community collaboration, idea generation and enabling resource groups to efficiently deliver impactful community programming, • Produce slides, sheets and docs as required to deliver events and communications for heritage months, • Provide event management and communications support for tentpole programming, and heritage month launch communications, • Collaborate with Community Engagement Managers and cross functional partners to support MRGs to develop proactive roadmaps, manage core processes and policies, and to deliver programming efficiently, • Understand and oversee core MRG processes (MRG lead recruitment, event planning, and budget processes), ensuring partners have the information they need to leverage the systems effectively, • Identify opportunities for efficiencies and simplify core MRG processes where possible, • Execute strategies to measure quantitative and qualitative impact of MRG programming and initiatives What are our client looking for: • Experience running projects end to end within events or campaigns, • Experience and exposure to communities - History in diversity and inclusion/HR program manager, • Experience with lots of diversity of groups is great to have! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

This post is for our client. We are seeking a candidate with technical experience in a high-paced organization and a genuine passion for addressing business needs through exceptional customer experience. As an individual contributor on this team, you will be managing, deploying, and supporting desktop and office standards. If you are a curious, motivated person and are looking to make an immediate impact at an exciting startup, please get in touch! About You & The Role The AWS & IT Systems Administrator is responsible for managing the organization’s AWS infrastructure by performing planning, building, and support services. It also entails supporting end-user computing technology infrastructure, including hardware, software, and other related devices and services. • Plan, build, and run AWS infrastructure and collaborate with AWS support., • Build, maintain, and deploy workstation images for all hardware actively deployed., • Maintain security and protection for all end-user computing devices via anti-virus software, application/OS configuration, application & OS patching, and other related methods., • Evaluate and identify end-user technology solutions, including laptops, desktops, and related hardware/software., • Manage Active Directory as it relates to users, groups, and computers., • Manage M365 services (Exchange, Endpoint Manager, OneDrive, etc.)., • Maintains building audio/visual equipment, including projectors, PA, sound masking, and video display systems., • Maintain accurate technical documentation for - Network & system diagrams, Work processes, Hardware/software inventory, System configurations., • Track IT incidents and requests using the company’s ticketing applications/systems., • Supports the development, implementation, and enforcement of IT-related standards, policies, and procedures., • Monitors the reliability of end-user computers, software, and other corporate technology., • Proactively diagnoses and repairs problems with end-user computers, software, and other corporate technology., • Track and manage software licenses., • Work with vendors to diagnose and resolve issues., • Work with other teams to help advance initiatives and resolve emerging problems on various projects., • Follow general IT standards for making changes in all environments. This includes, but is not limited to, conducting a production readiness review; following change control processes; participating in a security review; and communicating with stakeholders and affected users. Skills • 2-5 years of AWS support and be able to demonstrate your knowledge of EC2, ECS, S3, ALB, Terraform, RDS, and Backups., • 2–5 years of experience in IT support or systems administration (a startup or fast-paced environment a plus)., • Windows 10, macOS, iOS, Desktop, Hardware, PC imaging, Windows 10, Imaging, Active Directory, Help Desk Management., • Familiarity with SaaS tools (Google Workspace, Okta, Zoom, Slack, etc.)., • Experience managing endpoints via MDM tools (e.g., Jamf, Intune, Kandji)., • Previous desktop/laptop or IT field service experience required., • Technical Proficiencies: PC imaging, PC hardware break/fix, Mobile device support (iOS & Android), Active Directory, O365/M365 administration, Mobile Device Management, Helpdesk/service desk ticketing software (Jira)., • Bonus: Experience with scripting (e.g., Bash, PowerShell), automation tools, or basic networking., • Strong interpersonal and customer service skills., • Excellent written and verbal communication skills., • Strong organizational & decision-making skills., • Able to work successfully as part of a team.

Job Title: Project Manager - High-End Residential Audio Visual (AV) Location: London (Flexible Working) Salary: £50,000 - £60,000 The Company Join a leading CEDIA-certified residential audio-visual company based in London, delivering luxury AV projects valued up to £4 million. With directors bringing over 30 years of combined AV experience, the business is rapidly growing, taking on more high-end projects and expanding its talented team. You’ll be joining a down-to-earth, friendly, and supportive culture, where collaboration and innovation are encouraged. This is a place where your voice matters, you’ll have the freedom to make an impact, shape processes, and grow organically with the company as it continues to go from strength to strength. Roles & Responsibilities As Project Manager, you’ll oversee the delivery of bespoke residential AV projects from inception to completion. You’ll work closely with the design, sales, and installation teams, ensuring projects are delivered on time, within budget, and to the highest standard. You’ll also act as a key client liaison, building strong, long-term relationships and ensuring exceptional service at every stage of the project. • Manage AV projects from design to handover, ensuring successful delivery., • Coordinate with design, sales, and installation teams., • Liaise with clients and third-party contractors, maintaining clear communication throughout., • Oversee rack design, system drawings, and procurement of equipment., • Conduct and review Risk Assessments and Method Statements (RAMS)., • Manage project budgets, invoicing, variations, and quotes., • Attend and lead client meetings; provide system handovers., • Suggest technical or design alternatives to improve efficiency and value., • Ensure timely project updates and team coordination., • Support, guide, and motivate on-site teams, giving feedback to the design department as needed. Your Skills & Experience We’re looking for a proactive and technically-minded Project Manager with strong residential AV experience and the drive to take ownership of projects. • Minimum 5 years’ project management experience within the residential AV sector., • Hands-on background as an AV Engineer or strong technical understanding of AV systems., • In-depth knowledge of: Crestron, Savant, Lutron, and Control4., • Understanding of cinema systems, surround sound, and electrical fundamentals., • Strong communication and client-facing skills., • Excellent organisation and problem-solving abilities., • Full UK driving licence and access to a vehicle. Company Benefits • £50,000 - £60,000 (DOE), • Flexible working hours, • Birthday off every year, • 22 days holiday + bank holidays, • Company laptop & phone, • Travel expenses paid, • Ongoing training and certification opportunities, • Nest pension scheme, • Supportive, collaborative team culture with opportunities for career progression JOB ID: #3439224

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employability Service in Hounslow. Sounds great, what will I be doing? As an IPS Employment Specialist at Hestia, you will support individuals with severe mental health issues to find and sustain paid employment using the internationally recognized Individual Placement and Support (IPS) model. Based in Hounslow, you will manage a 20-25 caseload of clients, engaging them in developing and implementing tailored employment plans to meet their goals. Your responsibilities include conducting career guidance, job searches, CV preparation, and interview coaching, while working closely with clinical staff and community partners such as Job Centres, local business employers. You will also provide ongoing support to clients to help them remain in or return to work, ensuring they receive the necessary adjustments and access to financial advice. Engaging with employers, meeting monthly targets, and maintaining accurate records are key duties. This role is primarily based on site and in the community 65% of your working week, with the opportunity to work from home one day per week only. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You'll need to demonstrate the core skills this role requires—including excellent time management and very good admin skills—as well as align with our values and mission. You don't have to tick all the boxes immediately; the important thing is that you're willing to learn. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Ealing. Sounds great, what will I be doing? The role empowers service users to manage their wellbeing, build independence, and achieve personal goals through tailored support and co-produced plans. It involves liaising with external agencies, facilitating group and community-based activities, and promoting social inclusion. The position ensures users understand and engage with the service, while actively monitoring safety and wellbeing. Team collaboration and flexibility are essential to meeting service goals and maintaining high standards of care. You will also be cooking a meal for service users when you work a weekend shift as well as responsible for keeping the kitchen clean to a good standard for food standards agency inspections What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You have proven experience supporting individuals with mental health and/or dual diagnosis issues, either in a paid or voluntary capacity. You demonstrate a strong understanding of mental health conditions, effective communication, and the importance of providing dignified, respectful support. You possess a solid grasp of Mental Health legislation, particularly the Care Programme Approach (CPA), and apply the principles of recovery through person-centred and strengths-based methods. You work effectively both independently and within a team, supporting colleagues and assisting with the induction of volunteers to maintain high service standards. With good IT, literacy, and numeracy skills, you confidently use systems such as MS Word, Outlook, and online tools to manage records and communication. You handle challenging behaviour calmly and professionally, maintaining a non-judgemental and anti-discriminatory approach at all times. Flexible and dedicated, you are willing to work early, late, and occasional weekend shifts to meet service needs. You have a strong understanding of safeguarding and act appropriately to protect clients. Above all, your solution-focused mindset, collaborative attitude, and optimism about recovery enable you to empower clients to make positive, lasting changes. You must also be confident to cook a Sunday Roast for a group of service users. When will I be working? You will be working on a sleep in shift pattern which is on average 39 hours per week for example: Monday 14:00 – 23:00 Sleep in Tuesday 08:00 – 15:00 | Thursday 14:00 – 23:00 Sleep in Friday 08:00 – 15:00 | Sunday 14:00 – 23:00 Sleep in Monday 08:00 – 15:00 Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Highbury Grove Recovery House in London. Sounds great, what will I be doing? The role centres on ensuring the safety, security, and wellbeing of service users and the building during night hours, while delivering person-centred support. Key responsibilities include co-producing risk assessments, crisis and safety plans with service users and professionals, providing tailored support around health, wellbeing, substance misuse, and mental health relapses, and assisting individuals to achieve positive outcomes. Alongside crisis management and reporting, the role also involves caretaking and housing management duties such as flat checks, health and safety monitoring, CCTV supervision, emergency alarm checks, nightly cleaning tasks, and regular building patrols to maintain a safe and supportive environment. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: This role requires demonstrable experience in supporting people with mental health and complex needs, ideally including those with substance misuse issues, alongside a strong understanding of recovery approaches, co-production, and the wider legislation relevant to mental health crises such as welfare reform, the Care Act, and housing pathways. The candidate must be able to engage service users in assessments, co-produce and review support and safety plans, and deliver activities that reduce anxiety, build confidence and self-esteem, and promote a self-defined recovery journey. They should be motivated to maintain high standards in often unpredictable or challenging circumstances, have strong IT skills including MS Office and case management systems, and possess knowledge of building safety and basic repair issues. Flexibility is essential, with the ability to work evenings, weekends, and bank holidays, alongside the capability to handle and record financial transactions accurately, all supported by excellent spoken and written communication skills. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £35,000 - £40,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £35,000 - £40,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £35,000 - £40,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £35,000 - £40,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £35,000 - £40,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket