Belfast
About the Role: We are looking for a motivated and organised Scheduler to join our friendly office team in Belfast. This is a key role in ensuring the smooth running of our domiciliary care service by coordinating care staff schedules and maintaining excellent communication with both clients and carers. Main Responsibilities: • Create and maintain rotas for care staff ensuring all client visits are covered efficiently., • Communicate any changes or updates promptly to staff and clients., • Liaise with care coordinators and management to ensure continuity of care., • Respond to incoming calls and emails in a professional and timely manner., • Support recruitment and induction of new care staff as required., • Participate in the on-call rota providing out-of-hours support to carers and clients (shared on a rolling basis)., • Covering care visits when required., • Previous experience in scheduling rostering or coordinating within the care sector is highly desirable., • Excellent organisational and communication skills., • Strong IT skills including use of scheduling or care management software., • Ability to remain calm and solution-focused under pressure., • Flexibility to participate in the on-call rota., • Competitive salary 26000., • On-call allowance., • Ongoing training and development opportunities., • Supportive office environment with a close-knit dedicated team., • Opportunity to make a meaningful difference every day. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to AccessNI for an enhanced check. Additional Information : If you have a passion for caring and the motivation to help us achieve our ambitions we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure. Remote Work : No Employment Type : Full-time Key Skills Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette Experience: years Vacancy: 1