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We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As an IT Service Desk Analyst, you are the first point of contact for technical support within the organization. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery

Key Responsibilities The Senior ICT Service Desk Analyst will be responsible for: Providing technical support and advice to customers in person, by phone and via email Diagnosing and resolving technical issues effectively and efficiently, ensuring full resolution Classifying and prioritising inciden

Job Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead. This is a fantastic opportunity to lead a service desk team in a b

The Role:We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Service Desk Team LeadLocation: Ringwood, HampshireSalary: £27k - £29k DOE + Benefits + Company Profit ShareHours: 37. Assist with operational Service Desk cover during busy periods.

Security Service Manager (Operations Manager/ Contracts Manager)NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineersApply if managed Intruder Alarm Security Service Engineers (NSI/ SSAIB,

One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Responsibility for troubleshooting IT rel

We’re growing fast and we’re looking for a Junior Service Desk Analyst, known internally as an Associate Service Desk Analyst, to join our Technical Services team and learn the craft of outstanding first-line support. Over a structured two-year development pathway, you’ll complete internal cer

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. The role involves responding to IT incidents, providing exceptional customer service, and managing service requests efficiently.

Our IT service desk provides 24-hour support and candidates must therefore be comfortable rotating on a weekly basis across the following 3 shifts: 07:30 – 16:30 / 08:30 – 17:30 / 23:40 – 08:00. The IT Service Desk Engineer role presents an exciting opportunity for individuals embarking on the

The ideal candidate will demonstrate excellent communication and customer service skills while maintaining professionalism under pressure.

The Service Desk Analyst is the first line of contact with our clients. Strong understanding of desktop and laptop hardware. Previous ServiceNow Experience.

Proven experience in an IT support or service desk role. Familiarity with ITSM tools (ServiceNow, Freshservice, etc. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne.

At RI, we believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients.As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis.Our systems a

Experience in a Service Desk or MSP environment. Demonstrates a high level of commitment to providing excellent customer service, ensuring a positive experience for users, and adhering to service management principles. If you thrive in a fast-paced environment and enjoy solving problems while delive

We’re looking for a Service Desk Engineer to join our established and growing Service Desk team. Experience working within a structured Service Desk environment. You’ll be working at the heart of our SaaS operation — troubleshooting issues, supporting live customers, and contributing directly

A leading financial services company in the UK is seeking an IT Service Desk Engineer to provide 24-hour technical support to staff. This role will involve troubleshooting hardware and software issues, managing user access, and delivering excellent customer service.

A leading technology solutions provider is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across the UK.

Service Desk Analyst page is loaded## Service Desk Analystremote type: Oparte na pakiecie Officelocations: Kirkintillochtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajtime left to apply: Data zakończenia: 17 marca 2026 (można jeszcze aplikować przez 12 d

A leading service provider in the UK is seeking a Service Desk Analyst to join their team in Warrington with remote flexibility.

A leading consulting firm in the UK is seeking a Service Desk Analyst to support their Network Operations Centre. Candidates should have over 3 years of experience in a service desk role, excellent communication skills, and some knowledge of networking or telecoms.

Experience with service desk platforms such as Zendesk, ServiceNow, or similar. We are seeking an experienced Service Desk Analyst – L2/L3 Application Support based in England, working remotely from home, to join our global Service Desk team. This role reports to the Service Desk Manager and colla

Our client is a well-established service provider and is looking for a Service Desk Coordiantor to join their busy team. Previous experience working on a service desk and has previously worked within the industry or a similar service and maintenance environment. Service Request Management: Accuratel

We're seeking an experienced Lead Service Desk Analyst to head our technical support operations for our AI cloud infrastructure services. Lead and mentor the service desk team, ensuring rapid response to incidents and service requests. You'll lead the service desk team in delivering exceptional supp

The ideal candidate must be proficient in both English and Portuguese with at least 1 year of experience in a service desk environment. A digital services provider is looking for a support specialist to assist corporate clients via phone, email, and chat.

A leading consulting firm in Northern Ireland is seeking a Service Desk Lead to manage a team of Service Desk Analysts. Ideal candidates will have substantial experience in service operations, a strong IT Service Management background, and excellent stakeholder communication skills. You will mentor

Log, track, and resolve IT service requests and incidents using the service desk system. We are looking for a motivated and enthusiastic individual to join our IT team as a Service Desk Apprentice. Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts.

Previous experience in an IT Service Desk, Help Desk, or Technical Support role. This role involves troubleshooting hardware and software issues, resolving IT service requests, and ensuring timely resolution of incidents keeping to agreed SLA's and KPI's, while delivering excellent customer service.

Work collaboratively with 3rd‑line infrastructure and application support teams to maintain, improve, and support all core infrastructure services, contributing to maintenance and service improvement activities. Proven technical knowledge and a track record of providing high quality 1st and 2nd li

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

Albans, United Kingdom, is seeking an IT Service Desk Support to provide technical support for end-users. Ideal candidates will have a relevant degree or experience in a similar role, excellent customer service skills, and proficiency in managing tasks.

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. This role involves maintaining high levels of efficiency within the service de

A well-established service provider in the UK is seeking a Service Desk Coordinator to manage client service requests and coordinate maintenance activities. The ideal candidate will have service desk experience and strong organizational and communication skills.

A technology services company is seeking a Service Desk Analyst to provide first-line technical support to managed service customers. The successful candidate will work in a remote capacity and must have experience in a Service Desk or MSP environment. This role requires a strong focus on customer s

A Managed IT Services provider is seeking a Level 2 Service Desk Consultant to handle technical incidents escalated from the 1st Line team. The role involves diagnosing issues across on-premise infrastructure and cloud environments, ensuring timely resolution while delivering excellent customer serv

Do you have previous experience in a Service Desk environment?. Previous experience of working in a Structured Service Desk environment. Working knowledge of Service Now Administration.

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. Additiona

A UK based SaaS firm is seeking a knowledgeable Service Desk Engineer to enhance their customer support team.

A tech-focused infrastructure company in the UK is seeking a Lead Service Desk Analyst to oversee technical support operations for AI cloud services. The role entails leading a service desk team to provide exceptional support for GPU accelerated workloads. Candidates should possess extensive experie

Reporting to the Service Desk Team Leader, you will be responsible for providing technical product support to users of our products and services and for the provisioning of these services. Service Desk Engineers are also expected to be part of the on‑call rotation. Perform service request fulfillm

Our US tech client within the private sector is looking relocate their IT Service Desk Analyst team to Belfast to provide IT support to their end users, all focused on their financial products and services. What you'll do as an IT Service Desk Agent. For further information on this IT Service Desk A

Experience operating in a service desk lead and/or in a service operations role. Pro‑actively manage relationships between the Service Desk Team and Key Stakeholders: these can include Deloitte SDMs, Clients, other Deloitte Team and 3rd party providers. Complete oversight of a team of Service Desk

A governmental body in Northern Ireland is seeking a Senior ICT Service Desk Analyst to provide high-quality technical support to Assembly Members and staff. This role requires at least a Bachelor's degree in Computing and experience in a busy ICT Service Desk environment.

Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you are here to join our world-class support team. Help ensure that processes used by the service desk team are well-documented and communicated.

ICT Service Desk, ensuring the delivery of responsive, secure and reliable ICT services across a diverse and high-profile customer base. ICT Service Desk, delivering high-quality technical support to Assembly Members (MLAs), Party Support and Secretariat staff in Parliament Buildings, as well as to

A leading technology firm in Northern Ireland is seeking a Junior Service Desk Analyst to join the Technical Services team.