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Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. A leading recruitment agency is seeking a Service Desk Analyst for a position in Bracknell, England.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

At RI, we believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients.As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis.Our systems a

An employment agency is recruiting a 1st Line Service Desk Engineer for a growing IT team in Plymouth.

A leading technology solutions provider is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across the UK.

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst. About the Service Desk Analyst role.

As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Continually improve the way the service desk works. University Placement Year - Service Desk Analyst (Starting Summer 2026).

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire.

A leading IT support company in the UK is seeking a Service Desk Analyst to provide high-quality technical support to users.

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi-site environment. Job Title: IT Service Desk Analyst. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and req

A managed service provider in Gloucester is seeking an IT Service Desk Engineer to join their high-performing IT team.

A healthcare organization in the UK is seeking an IT Service Desk Engineer to provide technical support and resolve hardware/software issues through an in-house ticketing system. Ideal for those passionate about customer service in a dynamic setting.

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed in the Service Desk IT service management tool, while delivering excellent and clear communications of incidents, service requests and service updates to our c

This is an excellent opportunity for an experienced Service Desk professional who thrives in a fast-paced environment and enjoys solving technical problems while delivering outstanding customer service. Ensure incidents and service requests are resolved within agreed Service Levels. Proven experienc

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills

A dynamic IT support firm in the East Midlands is seeking an experienced IT Supervisor to manage their service desk and support operations. The role includes leading a dedicated team, overseeing daily operations, and providing expert support for various IT services.

Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers. Senior IT Service Desk Analyst – Drax Group. You’ll be an integral part of the global

Job Description: 3rd Line service desk engineer (MSP). Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine wh

A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support. Ideal candidates will have service desk experience and familiarity with Windows 11, M365, and Azure Active Directory.

Service air conditioning (AC) and fan coil units (FCU), among other tasks.

A leading insurance firm in London seeks a Service Desk Manager to oversee the Service Desk function and lead a 3rd party team. This position offers the opportunity to shape the Service Desk's future while collaborating with cross-functional teams. The ideal candidate should have a strong Service Ma

We are seeking a proactive, customer-focused and dedicated Deputy Shift Leader Service Desk Support Engineer to support the Shift Leader in overseeing the daily operations of our Service Desk providing 24/7/365 support for end users. Assist the Shift Leader in managing and coordinating the activitie

A health and social care charity is seeking an IT Service Desk Team Lead to oversee daily operations and ensure outstanding technical support. The role involves managing a team of Service Desk Analysts and requiring strong ITIL knowledge, leadership skills, and a customer-focused approach. Applicant

Proven track record managing Service Desk or Endpoint teams in a remote‑first, global environment. Lead day‑to‑day IT operations for Service Desk and Endpoint management. You’ll oversee the entire endpoint environment, IT service management, and user support experience, ensuring that every S

A leading law firm in London is seeking a Service Response Analyst for a 6-month fixed-term contract to enhance customer experience in their Technology department. Ideal candidates should have strong communication skills, technical knowledge of various systems, and a passion for customer service.

A leading law firm is seeking an IT Service Desk Analyst to provide 1st line IT support for internal staff. The ideal candidate will have excellent troubleshooting skills, a minimum of 12 months of help desk experience, and proficiency in Microsoft Office 365.

Sound knowledge of Service Desk and Asset Management software. Take ownership of the Identity Management Service, including New Starters, Leavers, etc. We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform which was set up as a joi

Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits. PIC is seeking a Service Desk Analyst to join our IT team. As the frontline support function, the service desk ensures employees remain productive and systems run reliably.

We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable service. Following established service desk processes to ensure consistent, high-quality support. Confident communication

Proven experience in an IT support or service desk role. Familiarity with ITSM tools (ServiceNow, Freshservice, etc. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne.

Senior IT Service Desk Engineer. You will be fully backed by the wider IT service desk and technology team. Resolve incidents and service requests, troubleshooting a wide range of issues.

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. This role involves maintaining high levels of efficiency within the service de

A local government authority in London seeks an IT Service Desk Analyst to deliver exceptional IT support.

Escalation Management: Escalate high-priority (P1/P2) incidents to the Service Desk Supervisor or Costain Service Account Manager. Incident Response: Address incidents and service requests escalated from the Service Desk that cannot be resolved remotely. Effective Collaboration: Work collaboratively

A leading technology firm in Greater London seeks an IT support specialist to provide technical assistance and manage service desk interactions. Ideal candidates will have strong troubleshooting skills, knowledge of Windows environments, and experience in a technical service desk. Responsibilities i

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisat

University Placement Year - Service Desk Analyst (Starting Summer 2026). Service Desk Analyst - Placement year. As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment.

Experience in a service desk or IT support role is desirable but not essential, as full training will be provided. Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in. Log, manage, and update incidents and service requests using the t

A financial services company in Greater London is seeking a Service Desk Analyst to provide essential IT support. The role requires strong knowledge in desktop and laptop troubleshooting, and experience with ServiceNow. Key responsibilities include analysing support queries, providing customer servi

We’re not just about fixing issues; we’re about creating solutions! No two days are ever the same within this role, and the successful candidate will be expected to identify trends and patterns, which will inform continual service improvement activities and contribute to the transformation of th

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service.

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalat them t

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Service Desk Analyst, IT Support Engineer, ITIL, Professional Services, Microsoft Troubleshooting, London. Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. You MUST have Professional Services experience, along with good IT Suppor