Service desk jobs in Sheffield - Page 2Create job alerts

Experience working in an IT Service Desk environment. Information Systems Service Desk Agent – Hybrid (3x week in the office) - £26,225. We’re looking for an enthusiastic Information Systems Service Desk Agent to join our clients high performing IS team.

Job Title: Service Desk Manager. We're working with a growing MSP in Sheffield who are looking for a Service Desk Manager to take responsibility for the performance and development of their support team. If you like helping others succeed, improving processes and taking ownership of how a service de

Line IT Service Desk Engineers.

Job Title: Service Desk Team Leader. If you're an experienced IT engineer who enjoys supporting others, improving processes and keeping a busy service desk running smoothly, this could be a great next step. We're supporting an established MSP in Sheffield who are looking for a Service Desk Team Lead

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Must be eligible for SC Clearance (UK resident for the last 5 years).At Littlefish, we seek individuals who can make a

We’re supporting an established IT services provider in Sheffield who are looking to add a Service Desk Engineer to their managed services team.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

IT Service Desk EngineerWhen registering to this job board you will be redirected to the online application form.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A leading technology solutions provider is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across the UK.

University Placement Year - Service Desk Analyst (Starting Summer 2026). As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Continually improve the way the service desk works.

A leading tech company is seeking a Service Desk Analyst to provide exceptional 1st line support within the Health and Care service desk team.

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Work on incidents and service requests. Active Directory Domain Services.

This role will serve as the Service Desk owner and trusted advisor, ensuring that the Service Desk effectively supports business workflows, both corporate, broadcast and production. We are seeking a IT Service Desk Manager to take ownership of the IT Service Desk and provide a key business function

We are seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of our Service Desk providing 24/7/365 support for end users. Lead and coordinate the activities of a team of service desk technicians, ensuring that all incidents an

A local government council in Greater London is seeking an IT Service Desk Analyst to ensure exceptional IT support across various platforms. The ideal candidate will possess strong customer service skills and a foundational understanding of ITIL practices.

A leading service provider in Greater London is seeking a skilled 2nd Line Service Desk Analyst. The successful candidate will provide high-quality technical support for Windows 11, Microsoft 365, and manage ticketing through ServiceNow.

Join our Team as a Managed Service Desk Engineer - T2!. The Managed Service Desk Engineer - T2 is a key point of contact for our converged customers with cloud-based IP telephony solutions. Customer‑focused and passionate about service.

Working as part of a 7 person team, we are looking for a technically skilled and customer-focused 2nd Line Service Desk Analyst to join our IT Service Desk. Ensuring incidents and requests are handled efficiently and professionally, the Service Desk Analyst will log clear and detailed tickets in Ser

OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. Managed Service Provider (MSP). You will be the first point of contact for IT incidents, service requests, and queries from multiple customers acros

An energy company based in the United Kingdom is seeking a Senior IT Service Desk Analyst to join their team in Glasgow.

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. A leading recruitment agency is seeking a Service Desk Analyst for a position in Bracknell, England.

The IT Service Delivery team (which includes the IT Service Desk) consists of 20 staff. The IT Service Desk is responsible for providing a professional and high quality service to the firm’s internal staff. Using the IT Service Management Tool (ServiceNow) to provide appropriate troubleshooting tr

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer.This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment.You'll be responsible for troubleshooting issues with

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. First point of contact on the service desk – calm in a storm and quick on the keyboard. Join a fast-growing technology services

A leading food services provider in the United Kingdom is seeking a Service Desk Analyst to join their Digital & Technology team in Birmingham. In this fast-paced role, you will provide first line IT support for internal users, addressing hardware and software issues, logging incidents, and ensuring

A prominent construction materials company is seeking an IT Service Desk Analyst based at their Derbyshire office.

Are you passionate about delivering a high‑quality user‑centric service? As a Service Desk Analyst, you will be an essential part of the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. Working closely with experienced colleagues, you’

A leading Managed Service Provider is seeking a proactive Service Desk Analyst to deliver high-quality IT support. This role involves being the first point of contact for incidents and service requests in a shift-based, 24x7 operation.

A leading IT service provider in the UK is seeking a Service Desk Analyst to join their Support Desk team.

As the Service Desk Coordinator, you will play a pivotal role in preparing accurate quotations and managing procurement for remedial work and Small Works projects. Your expertise in quoting, estimating, and sourcing will ensure projects are delivered efficiently and profitably, while your strong adm

A leading global financial information services provider seeks a Product Owner & Developer for the Service Desk AI Assistant role in London. Ideal candidates will have a strong AI technology background, experience with IT Service Management tools, and a passion for improving user experiences.

A leading global financial services provider seeks a Service Desk AI & Automation Product Owner in London. The candidate will be responsible for managing and developing the Service Desk AI Assistant, gathering user feedback, and leveraging automation to improve efficiency.

A regional building society in Saffron Walden seeks a Service Desk Analyst to provide first-line IT support. The role requires strong customer service skills, a proactive attitude, and a full UK driving licence for commuting.

A healthcare service provider in the UK is looking for a Band 4 Service Desk Analyst to manage IT queries efficiently. The successful candidate will act as the first point of contact for the Service Desk, logging and resolving calls and ensuring high standards of customer service.

Our primary mission is to provide capable & resilient world‑class assistance to professional services, software, and corporate business units, ensuring our team members have the access and ability to perform at the highest level in service of our customers. The IT Service Desk supports all technol

A global asset management firm is seeking a Senior Associate for its Service Desk in London.

The ideal candidate will have robust problem-solving skills, experience with Google Workspace, and a strong focus on delivering top-level service.

Escalation Management: Escalate high-priority (P1/P2) incidents to the Service Desk Supervisor or Costain Service Account Manager. Incident Response: Address incidents and service requests escalated from the Service Desk that cannot be resolved remotely. Effective Collaboration: Work collaboratively

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Your role will be crucial in providing efficient and effective customer service, diagnosing and resolving issues, and ensuring our clients receive top-notch support every step of the way.

We are actively seeking an experienced Service Desk Analyst – Application Support in England to work remotely for our global Service Desk team. Play an active role in the support space and work closely with the Service Desk Lead and other Service Desk Analysts in the company. Experience with servi

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service.

A financial services company in Greater London is seeking a Service Desk Analyst to provide essential IT support. The role requires strong knowledge in desktop and laptop troubleshooting, and experience with ServiceNow. Key responsibilities include analysing support queries, providing customer servi

A leading law firm is seeking an IT Service Desk Analyst to provide 1st line IT support for internal staff. The ideal candidate will have excellent troubleshooting skills, a minimum of 12 months of help desk experience, and proficiency in Microsoft Office 365.

Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits. PIC is seeking a Service Desk Analyst to join our IT team. As the frontline support function, the service desk ensures employees remain productive and systems run reliably.

Senior IT Service Desk Engineer. You will be fully backed by the wider IT service desk and technology team. Resolve incidents and service requests, troubleshooting a wide range of issues.

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. This role involves maintaining high levels of efficiency within the service de

A local government authority in London seeks an IT Service Desk Analyst to deliver exceptional IT support.