Service desk jobs in Sheffield - Page 3Create job alerts

We're working with a growing MSP in Sheffield who are looking for a Service Desk Manager to take responsibility for the performance and development of their support team. If you like helping others succeed, improving processes and taking ownership of how a service desk operates, you'll feel at home

Information Systems Service Desk Agent – Hybrid (3x week in the office) - £26,225. We’re looking for an enthusiastic Information Systems Service Desk Agent to join our clients high performing IS team. Log, monitor and escalate incidents through our Service Desk ticketing system.

We’re supporting an established IT services provider in Sheffield who are looking to add a Service Desk Engineer to their managed services team.

Line IT Service Desk Engineers.

Job Title: Service Desk Team Leader. If you're an experienced IT engineer who enjoys supporting others, improving processes and keeping a busy service desk running smoothly, this could be a great next step. We're supporting an established MSP in Sheffield who are looking for a Service Desk Team Lead

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Must be eligible for SC Clearance (UK resident for the last 5 years).At Littlefish, we seek individuals who can make a

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

IT Service Desk EngineerWhen registering to this job board you will be redirected to the online application form.

In this dual-focused role, you will spend approximately 50-70% of your time on Service Desk support, with the remainder dedicated to implementing AI to improve efficiency and service delivery.

A global software company seeks a Manager for Service Desk to oversee the reliability, scalability, and quality of internal IT support. This full-time position focuses on providing excellent IT service and support to enhance productivity.

A managed service provider in Gloucester is seeking an IT Service Desk Engineer to join their high-performing IT team.

Service air conditioning (AC) and fan coil units (FCU), among other tasks.

A leading insurance firm in London seeks a Service Desk Manager to oversee the Service Desk function and lead a 3rd party team. This position offers the opportunity to shape the Service Desk's future while collaborating with cross-functional teams. The ideal candidate should have a strong Service Ma

A dynamic IT support firm in the East Midlands is seeking an experienced IT Supervisor to manage their service desk and support operations. The role includes leading a dedicated team, overseeing daily operations, and providing expert support for various IT services.

As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Continually improve the way the service desk works. University Placement Year - Service Desk Analyst (Starting Summer 2026).

We are seeking a proactive, customer-focused and dedicated Deputy Shift Leader Service Desk Support Engineer to support the Shift Leader in overseeing the daily operations of our Service Desk providing 24/7/365 support for end users. Assist the Shift Leader in managing and coordinating the activitie

The role involves managing a team of Service Desk Analysts and requiring strong ITIL knowledge, leadership skills, and a customer-focused approach. Applicants should have over 5 years in service desk operations, with a solid grasp of incident management and performance metrics. A health and social c

Lead day‑to‑day IT operations for Service Desk and Endpoint management. Proven track record managing Service Desk or Endpoint teams in a remote‑first, global environment. Oversee SLA performance, service reliability, and employee satisfaction (CSAT) metrics.

An employment agency is recruiting a 1st Line Service Desk Engineer for a growing IT team in Plymouth.

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

A leading technology service provider in the United Kingdom seeks a Senior Service Desk Engineer. This critical role demands providing exceptional service desk support to clients across various platforms. This position offers a chance to enhance customer satisfaction and improve service delivery sta

A leading technology solutions provider is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across the UK.

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire.

A leading IT support company in the UK is seeking a Service Desk Analyst to provide high-quality technical support to users.

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst. Key responsibilities of the Service Desk Analyst.

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. If you are interested in discussing this Service Desk Analyst role further, please. Experience working in 1st Line or Service Desk support.

A managed IT services provider in the United Kingdom is seeking experienced 2nd Line IT Service Desk Engineers to support customers via phone, live chat, and email.

A healthcare organization in the UK is seeking an IT Service Desk Engineer to provide technical support and resolve hardware/software issues through an in-house ticketing system. Ideal for those passionate about customer service in a dynamic setting.

A leading insurance technology company based in the UK is seeking a Service Desk Analyst to join their team. You will play an essential role in supporting colleagues by delivering user-centric service and contributing to knowledge management efforts.

Job Description: 3rd Line service desk engineer (MSP). Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine wh

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi-site environment. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and requests, playing a vital role in keepi

This is an excellent opportunity for an experienced Service Desk professional who thrives in a fast-paced environment and enjoys solving technical problems while delivering outstanding customer service. We are seeking a customer-focused Service Desk Analyst to provide high-quality IT support to both

A leading law firm in London is seeking a Service Response Analyst for a 6-month fixed-term contract to enhance customer experience in their Technology department. Ideal candidates should have strong communication skills, technical knowledge of various systems, and a passion for customer service.

A prominent healthcare provider is looking for a Service Desk Analyst to join their Digital Service Desk team. The ideal candidate will have strong communication skills, experience in customer service handling, and good IT knowledge. This role offers flexibility in working hours and a variety of exp

Provide white‑glove VIP service for executives which includes support for desktop/laptop hardware, software, mobile devices, cloud applications and collaboration tools. Technology Services Group team. Work alongside a team of desktop technicians to respond swiftly to Executive requests.

Act as first point of contact for HIS Service end users on the customer service desk. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. Answer, log and manage all calls, emails and faxes to the Se

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. Job Title: IT Service Desk Analyst. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and r

At RI, we believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients.As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis.Our systems a

A leading technology services company in West Sussex is seeking a Service Desk Analyst to provide professional and customer-focused IT support to both head office and site-based staff. Strong troubleshooting skills and experience in a busy service desk environment are essential. The successful candi

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming calls to the Service Desk, effect

Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. You’ll be encouraged

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non‑critica

We are looking for a proactive and customer-focused Service Desk Analyst to join our dynamic team within a Managed Service Provider (MSP) environment. Service Desk Analyst – Sulaiman Alqudaibi Co. You will be the first point of contact for IT incidents, service requests, and queries from multiple

Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Work on specific IT projects for customers as directed by the Service Management team. I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency,

Service Delivery: Ensure service desk operations align with ITIL best practices and resolve incidents and service requests within agreed SLAs. Promotion of Service Desk: Promote service desk activities across the organisation and develop knowledge‑base articles, key documentation, and self‑serve

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to provide vital support to end-users, ensuring seamless IT operations. Responsibilities include serving as the first point of contact for IT queries, troubleshooting technical issues, and managing service desk