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Line IT Service Desk Engineers.

Line IT Service Desk Engineers.

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A prominent healthcare provider in the UK is seeking a Clinical Support Desk Practitioner in Otterbourne.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A global leader in financial information services is seeking a Chatbot Technical Lead to spearhead the development of an AI-powered Service Desk Assistant in London.

A leading tech recruitment company is seeking a Service Desk Analyst to provide 1st line support to GP Electronic Record customers. Join a team dedicated to making a real difference in healthcare services.

A leading food service company is seeking a Service Desk Analyst to provide bilingual support (English and French) for internal users. The role involves troubleshooting incidents, ensuring high service quality, and working with tools like ServiceNow. The ideal candidate will have a background in IT

You will coordinate service desk operations, ensuring effective resolution of incidents and high user satisfaction. A leading recruitment agency in the UK is seeking a proactive Shift Leader Service Desk Support Engineer to manage a team providing 24/7 IT support.

A leading recruitment firm seeks an experienced Desktop Support Engineer in Greater London. The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices.

Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

An established IT services provider in Sheffield is seeking a Service Desk Engineer to join their team. The role involves troubleshooting Windows and Microsoft 365 issues, responding to user support requests, and managing service tickets.

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to provide vital support to end-users, ensuring seamless IT operations. Responsibilities include serving as the first point of contact for IT queries, troubleshooting technical issues, and managing service desk

A professional services firm in London is seeking a Service Desk Analyst. This role involves providing IT support focused on the Microsoft Technology Stack within a professional services environment. Candidates must have strong troubleshooting skills, excellent communication, and Professional Servic

Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer‑facing role. Line Service Desk Engineer – Immediate Start.

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record customers. Provide 1st line support for our Service Desk, communicating with customers via telephone, email, and using our support portal. Strong organisation skills,

Experience as a 1st / 2nd line support analyst - service desk and deskside support. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Provide general help and advice to users, utilizing remote desktop tools.

Prudential’s businesses offer a variety of products and services, including life insurance, annuities, retirement‑related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. Join to apply for the PGIM | Senior Associate, Service De

A leading train operating company in York is seeking an IT Service Desk Analyst for a 6-month fixed term contract. You'll deliver first-line support for incidents and service requests from LNER staff, ensuring timely and efficient service.

A leading managed service provider in the UK is seeking a Technical Lead for their IT Service Desk. You'll be responsible for mentoring service desk engineers, managing daily operations, and implementing best practices.

Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers. Senior IT Service Desk Analyst – Drax Group. You’ll be an integral part of the global

A dynamic Managed Service Provider is seeking a proactive Service Desk Analyst to join their team. This entry-level position involves being the first point of contact for IT incidents and service requests from various customers in a shift-based 24x7 environment.

Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow. Be willing to work on other duties as assigned by the IT Service Manager and IT Service Desk Team Lead. As an IT Service Desk Engineer, you will provide comprehe

A dynamic IT support firm in the East Midlands is seeking an experienced IT Supervisor to manage their service desk and support operations. The role includes leading a dedicated team, overseeing daily operations, and providing expert support for various IT services.

An IT and Communications service provider in the South West is looking for a Service Desk Analyst to join their growing team. The role involves providing first-line technical support, diagnosing issues with desktop and network systems, and documenting solutions effectively.

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills

Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. You’ll be encouraged

We are seeking a proactive, customer-focused and dedicated Deputy Shift Leader Service Desk Support Engineer to support the Shift Leader in overseeing the daily operations of our Service Desk providing 24/7/365 support for end users. Assist the Shift Leader in managing and coordinating the activitie

A leading technology services company in West Sussex is seeking a Service Desk Analyst to provide professional and customer-focused IT support to both head office and site-based staff. Strong troubleshooting skills and experience in a busy service desk environment are essential. The successful candi

Reporting to the Service Desk Team Leader, you will be responsible for providing technical product support to users of our products and services and for the provisioning of these services. Service Desk Engineers are also expected to be part of the on‑call rotation. Work toward agreed Service‑Lev

A local NHS Trust is seeking a full-time Receptionist/Admin Support based at The Loft, Nuneaton.This role involves front-of-house duties such as greeting patients, providing administrative support, and managing general inquiries.The ideal candidate should have a good general education, experience wi

In the role of Service Desk Analyst, you’ll be part of the Tech Ops Team, supporting our London Office of 200 people and providing remote support to offices of another 400 users. Prior experience in a Service Desk Support role. Hiring Manager & a Senior Service Desk Analyst.

Working as part of a 7 person team, we are looking for a technically skilled and customer-focused 2nd Line Service Desk Analyst to join our IT Service Desk. Ensuring incidents and requests are handled efficiently and professionally, the Service Desk Analyst will log clear and detailed tickets in Ser

Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

A prominent healthcare provider is looking for a Service Desk Analyst to join their Digital Service Desk team. The ideal candidate will have strong communication skills, experience in customer service handling, and good IT knowledge. This role offers flexibility in working hours and a variety of exp

The role involves managing a team of Service Desk Analysts and requiring strong ITIL knowledge, leadership skills, and a customer-focused approach. Applicants should have over 5 years in service desk operations, with a solid grasp of incident management and performance metrics. A health and social c

Lead day‑to‑day IT operations for Service Desk and Endpoint management. Proven track record managing Service Desk or Endpoint teams in a remote‑first, global environment. Oversee SLA performance, service reliability, and employee satisfaction (CSAT) metrics.

Log, prioritise, and manage incidents and service requests using the service management system. Experience working on a busy service desk providing 1st and 2nd line support to 250+ users. To deliver professional, customer-focused IT support to head office and site-based staff, following defined proc

The team is seeking a Service Desk Engineer to provide first-line technical support, manage incident resolution, and ensure smooth day-to-day IT operations.

A healthcare organization in the UK is seeking an IT Service Desk Engineer to provide technical support and resolve hardware/software issues through an in-house ticketing system. Ideal for those passionate about customer service in a dynamic setting.

A recruitment agency is seeking a 2nd Line IT Service Desk Engineer to deliver exceptional customer support via phone, live chat, and email. Ideal candidates should have experience with ITIL service desk operations and possess excellent communication and organisational skills.

A leading IT service provider in the United Kingdom is seeking a 2nd Line Support / Level 2 Service Desk Analyst to join their on-site team. This role is pivotal to maintaining excellent service standards in a busy environment.

Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits. PIC is seeking a Service Desk Analyst to join our IT team. As the frontline support function, the service desk ensures employees remain productive and systems run reliably.

Previous experience in a technical service desk in an outsourced environment where service levels applied desirable. Focusing on the customer experience during all interactions with the Service Desk. The role holder will triage contacts made to the Service Desk, providing support and technical assis

A tech-enabled business service provider in Greater London is hiring a Service Desk Analyst to support their rapidly growing Tech Operations Team. Ideal candidates have previous experience in Service Desk roles and knowledge of Windows 11.