Service desk jobs in Wolverhampton - Page 2Create job alerts

Logging, updating, progressing, and resolving IT incidents and service requests. Acting as a single point of contact for end users, ensuring a high level of service.

Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers. Identifying process improvements within the Service Desk areas of responsibility. You’ll

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

Service Desk Analyst – 1st / 2nd Line Support. This is a great role for someone who enjoys being the first point of contact, thrives in a busy service desk environment, and genuinely cares about delivering a great user experience. Logging, prioritising and resolving incidents and service requests.

Provide white‑glove VIP service for executives which includes support for desktop/laptop hardware, software, mobile devices, cloud applications and collaboration tools. Technology Services Group team. Work alongside a team of desktop technicians to respond swiftly to executive requests.

A leading food service company is seeking a Service Desk Analyst in Birmingham. Ideal candidates will have strong communication and customer service skills, as well as a problem-solving attitude.

A financial services company is seeking an IT Service Desk Analyst to serve as the first point of contact for IT support. This hybrid position includes travel to key sites across the UK, offering a dynamic work environment focused on service delivery.

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming calls to the Service Desk, effect

In this dual-focused role, you will spend approximately 50-70% of your time on Service Desk support, with the remainder dedicated to implementing AI to improve efficiency and service delivery.

A leading provider in the plastic products industry is seeking a Service Desk Analyst to join their Health and Care team, providing first-line support to GP Electronic Record customers.

A global energy and logistics company seeks an IT Service Desk Analyst proficient in both French and English to provide top-notch technical support.

A global software company seeks a Manager for Service Desk to oversee the reliability, scalability, and quality of internal IT support. This full-time position focuses on providing excellent IT service and support to enhance productivity.

At World Kinect, our IT Service Desk Analysts are the frontline heroes of our global tech support team—empowering employees across continents with seamless IT experiences. Join Our Global Tech Team as an IT Service Desk Analyst - Bilingual in French and English. Create and maintain self‑service

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. Act as the primary contact for technical service requests.

The ideal candidate will have proven IT service desk experience, strong problem-solving skills, and familiarity with ITIL principles and Microsoft 365. A local governmental body in Greater London is seeking an IT Service Desk Analyst to provide exceptional IT support.

A technology solutions provider is seeking a Windows System Administrator for a 3-month contract in London.The candidate will be responsible for various system administration tasks including password resets, workstation setup, troubleshooting issues with Microsoft Office and Windows 10, and managing

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalated them

A leading IT services company in London is seeking a Service Desk Analyst for a university placement year starting in Summer 2026. Responsibilities include providing first-line IT support and improving service operations.

A typical day as a Service Desk Analyst will include:. To be successful as a Service Desk Analyst for Rexel, you will need:. Experience in a service desk role (advantageous but not essential).

A leading software company is seeking a dedicated Service Desk Analyst to support their GP Electronic Record customers. This role involves providing exemplary customer service, troubleshooting issues, and maintaining service levels.

As a First Line Service Desk Analyst at Breedon Group, you will play a crucial role in providing technical support to our employees across various locations. Customer‑focused mindset with a passion for delivering high‑quality service to internal stakeholders. CompTIA A+, Microsoft Certified Desk

Legal Services, Law Practice, and Professional Services. IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team.

At Ascot Lloyd an IT Service Desk Analyst is the first point of contact for our business users regarding IT matters and plays a crucial role in the department, providing the first and second line of technical support and service, ensuring users’ technical issues are resolved promptly and effective

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. The role involves responding to IT incidents, providing exceptional customer service, and managing service requests efficiently.

Provide Service Management guidance and support to the Service Desk team. The role reports into the Head of Service Management and will be responsible for overseeing the Service Desk function within the Chaucer Technology Group (CTG). Relevant industry experience in Service Management roles, with pr

IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. Experience working on a Service Desk / management and prioritization of ticket queues. Responsibilities include logging of tickets and managing thro

Experience working in a Service Desk environment, preferably with a Managed Service Provider. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. The Service Desk Analyst will be responsible for prov

Service Desk Analyst vacancy in Gloucestershire (279DM). As a Service Desk Analyst, you’ll be on the front line of network defence and performance — ensuring system uptime, responding rapidly to incidents, and strengthening the backbone of the company’s digital operations. Are you a problem‑

A national solutions provider in the UK is seeking a Hire Desk Controller to join their expanding team in Tring, HP23. The ideal candidate will have strong communication skills, experience in customer service, and the ability to prioritize tasks.

A leading consulting firm is seeking a Service Desk Analyst in the UK.

A leading technology services company in West Sussex is seeking a Service Desk Analyst to provide professional and customer-focused IT support to both head office and site-based staff. Strong troubleshooting skills and experience in a busy service desk environment are essential. The successful candi

We are looking for a proactive and customer-focused Service Desk Analyst to join our dynamic team within a Managed Service Provider (MSP) environment. Service Desk Analyst – Sulaiman Alqudaibi Co. You will be the first point of contact for IT incidents, service requests, and queries from multiple

Act as first point of contact for HIS Service end users on the customer service desk. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. Answer, log and manage all calls, emails and faxes to the Se

Assist with purchases of equipment and services. Mobile Phones: purchasing, arranging repairs, ordering service contracts, enrolling mobile apps and security.

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. Job Title: IT Service Desk Analyst. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and r

A leading mental health organization in Birmingham is seeking an ICT Service Desk Operator. The role involves providing first line support, logging ICT requests, and requires excellent customer service skills.

As the frontline support function, the service desk ensures employees remain productive and systems run reliably. Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits. PIC is seeking a Service Desk Analyst to join our IT team.

A leading retail company is looking for an Engineer to join their Service Desk team in London. The role involves providing IT support, troubleshooting hardware and software issues, and managing service requests.

A leading IT service provider is seeking a Service Desk Analyst for a university placement starting in Summer 2026. This role offers the chance to gain invaluable IT experience within a busy Service Desk environment in London. Responsibilities include providing first-line support and excellent custo

Work closely with project management and the service desk to ensure service level promises are met. The successful candidate will take ownership of escalated issues from the Service Desk and work closely alongside the Network Infrastructure team within MicrosoftTM Gold Projects. Assist the service d

Learn how a service desk operates day‑to‑day. Experience in customer service is advantageous, though not required. We’re a dynamic leader in cloud technology solutions, helping organisations revolutionise their operations through the power of Microsoft 365, Azure, and cutting‑edge cloud serv

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to provide vital support to end-users, ensuring seamless IT operations. Responsibilities include serving as the first point of contact for IT queries, troubleshooting technical issues, and managing service desk

A leading financial services firm in Greater London is seeking a Service Desk Analyst to ensure employees remain productive by tackling incidents like software errors and hardware failures.

To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. Reporting to: Servic