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Working within the Service Desk, the role focuses on keeping day-to-day ICT services running smoothly, by acting as the go-to point for technical support. Their Service is only as good as its people. When their employees are engaged and supported, their Service thrives.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. Assist with operational Service Desk cover during busy periods.

IT Service Desk Analyst (1st / 2nd Line). We're partnered with a well-established business looking for a reliable IT Service Desk Analyst to support their internal users and keep operations running smoothly.

IT Service Desk Engineer (Multilingual - English & Dutch)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & Dutch)<

Service Desk Team LeaderWhen registering to this job board you will be redirected to the online application form. Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest lev

Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & French)Work location: Nottingham (Hybrid)Salary: Up to: £29,625Here at L. IT Service Desk Engineer (Multilingual - English & Fre

Responsibilities include managing guest interactions, resolving complaints, and coordinating services for long-stay guests.

A UK based SaaS firm is seeking a knowledgeable Service Desk Engineer to enhance their customer support team.

A leading IT services provider in the UK is seeking a personable Service Desk Analyst to join their Support Desk team. This role involves diagnosing customer IT issues, maintaining accurate records, and providing exceptional service in a vibrant open-plan office.

Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

Line Service Desk Engineer – requirements. Welcome to my ad for a new 2nd Line Service Desk Engineer role. Line Service Desk Engineer – duties.

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

Provide high-quality Service Desk support ensuring timely resolution of user issues and service requests. Manage and resolve incidents and service requests logged through Service Desk platforms ensuring high customer satisfaction. Seeking a Senior Service Desk professional with 3 to 5 years of exper

The role involves delivering high-quality customer service, managing inquiries, and facilitating the appeal hearing process.

A professional body in healthcare seeks a Service Desk Support Coordinator to provide 1st and 2nd line support to users. Ideal candidates should have ITIL certification, experience in service desk environments, and a customer-first mindset. You will manage IT support tickets and assist with a range

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. Responsibilities include responding to inquiries, triaging incidents, and maintaining records within ServiceNow.

A Service Desk Analyst role is the gateway to progression into 2nd and 3rd line support in specialisations such as:. Continually improve the way the service desk work. University Placement Year - Service Desk Analyst (Starting Summer 2026).

A global manufacturer of advanced composites is seeking an IT Service Desk Technician based in Wollaston, England. In this role, you'll provide first and second-line support for IT incidents and service requests, ensuring smooth operations of systems. Key responsibilities include troubleshooting tec

A leading asset management firm in London is seeking a Service Desk Analyst for a 12-month contract. The successful candidate will be the first point of contact for technical support, handling IT issues and ensuring high-quality customer service.

Service air conditioning (AC) and fan coil units (FCU), among other tasks.

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Excellent customer service and communication. Work on incidents and service requests.

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. A leading technology provider in the financial services sector is seeking a Technical Support Specialist.

IT Service Desk Analyst - Permanent - London - £49,000 per annum. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. Log, categorise, and manage incidents and service requests received via calls, email, and self-service tools.

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support.

This role involves managing guest check-ins and check-outs, providing attentive service, and ensuring smooth night operations.

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team.

Build Engineer – Service Desk (Hemel Hempstead). Service Desk team supporting clients across the financial and regulated sectors. Excellent communication and customer service skills.

A leading cloud services provider is seeking a Service Desk Engineer to join their team in London. The role focuses on providing excellent customer service while troubleshooting and resolving incidents at the first point of contact. Candidates should possess strong technical knowledge and experience

Service Desk Officer* Salary £15. Excellent hourly pay rate Role OverviewThe Service Desk Officer manages key access and control within the estate, ensuring adherence to access permissions and audit protocols. Service Desk Operations & Communication* Act as a central point of contact for

A local government agency in Smethwick is seeking a Service Support Officer for a 12-month fixed term contract at the Hollies Contact Centre.

Log, track, and resolve IT service requests and incidents using the service desk system. We are looking for a motivated and enthusiastic individual to join our IT team as a Service Desk Apprentice. Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts.

A leading recruitment agency seeks an experienced Head of Platform Service Operation to build and run a modern, AI-driven service desk for a fast-scaling product platform. The position demands hands-on experience with AI tools and service operations in SaaS environments.

A leading law firm in Birmingham is seeking an IT Service Desk Analyst for a 12-month fixed-term contract. The role involves serving as the first point of contact for all IT queries from global staff, providing exceptional service on various applications such as Microsoft Office 365 and Citrix.

A leading food service company seeks a Service Desk Analyst to provide bilingual support in English and Swedish. The role involves resolving incidents, delivering exceptional customer service, and maintaining documentation. Applicants should have experience in IT support, expertise in ServiceNow, an

A growing technology company in Greater London is seeking an experienced Lead Service Desk Analyst to oversee technical support operations for their AI cloud services. The role involves leading a service desk team to provide exceptional client support for GPU workloads and managing escalations. Appl

A leading asset management firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. This highly technical role involves supporting the Service Desk and resolving both software and hardware issues. Join a collaborative team focused on providing exceptional service in a dynamic

Junior entry level 1st Line IT Service Desk Analyst. An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer.

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. Experience working in 1st Line or Service Desk support. If you are interested in discussing this Service Desk Analyst role further, please.

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Methods are working in partnership with the UKHSA ITSM Team providing a Managed Service IT Service Delivery capability. Candidates must have a previous track record of performing a Service Desk A

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Service Desk Analyst - French Speaking. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone,

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Excellent customer service skills and significant experience in a customer facing service delivery role.

A leading food service company in the UK is seeking a Service Desk Analyst to provide level 1 support for internal users. This bilingual role requires fluency in English and Swedish, alongside experience in a Service Desk environment. The analyst will troubleshoot technical issues, manage incidents

As a Service Desk Analyst, you will support internal customers using ServiceNow. You will be dealing with a mix of first and second line issues using best-in-class tools and industry best practices, with a strong focus on customer service and continual service improvement. You will need proven IT Su

This role emphasizes communication, problem-solving, and technical understanding, working closely with applications and the service desk team.

A leading water utility provider is seeking a Technical Advisor for its Wholesale Service Desk in Tonbridge and Malling. Requires at least 4 GCSE passes including Maths and English, along with strong customer service skills.

A leading digital gaming company is seeking an IT Support Specialist in Greater London to provide first-line IT support and resolve user issues across various channels.The ideal candidate will have strong communication skills, experience with project management, and proficiency in troubleshooting ha