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The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
System architect and developer Job Description: As a System Architect and Developer, you will play a critical role in designing, developing, and implementing robust, scalable, and secure systems that support our innovative AI-driven platform. You will lead a team of developers, collaborate with cross-functional teams, and contribute to strategic technology decisions that align with our business goals. Key Responsibilities: · Lead System Architecture Design: o Develop and implement system architectures that meet business requirements. o Ensure scalability, security, and performance of the platform. o Evaluate and recommend technologies and tools to enhance development efficiency. · Software Development: o Write clean, maintainable, and efficient code. o Oversee the development of new features and enhancements. o Conduct code reviews and ensure adherence to best practices. · Team Leadership: o Lead and mentor the development team in the London office. o Facilitate collaboration between developers, data scientists, and product managers. o Coordinate with the CTO to align the team's efforts with company objectives. · Project Management: o Define project scopes, timelines, and deliverables. o Monitor progress and adjust plans as necessary to meet deadlines. o Communicate project status and risks to stakeholders. · Quality Assurance: o Implement testing strategies to ensure software quality. o Address and resolve technical issues promptly. o Maintain documentation for system architecture and development processes. · Stay Current with Industry Trends: o Keep up-to-date with emerging technologies and industry best practices. o Integrate relevant advancements into the company's technology stack. Qualifications: · Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. · Experience: o Minimum of 7 years of professional experience in software development. o At least 3 years in a system architect or senior developer role. o Proven experience leading development teams. · Technical Skills: o Proficiency in programming languages such as Python, Java, or C++. o Strong understanding of AI and machine learning concepts. o Experience with cloud platforms like AWS, Azure, or Google Cloud. o Familiarity with microservices architecture and RESTful APIs. o Knowledge of database systems (SQL and NoSQL). o Experience with DevOps practices and CI/CD pipelines. · Soft Skills: o Excellent leadership and team management abilities. o Strong problem-solving and analytical skills. o Effective communication skills, both verbal and written. o Ability to work collaboratively in a fast-paced environment. What We Offer: · Competitive salary and benefits package. · Opportunity to work with a dynamic team at the forefront of AI innovation in finance. · Professional growth and career development opportunities. · A collaborative and inclusive work environment. · Flexible working arrangements.
Summary: Are you passionate about uncovering insights hidden within data? We're looking for a Data Analyst to join our team and play a key role in driving data-driven decisions. You'll be responsible for collecting, processing, and analyzing complex datasets to identify trends, patterns, and opportunities that will help our organization achieve its strategic goals. Your work will directly influence business outcomes by providing actionable intelligence to stakeholders across the company. Responsibilities: Collect data from various sources, including databases, APIs, and other systems. Clean and prepare data for analysis, ensuring accuracy and consistency. Analyze data using statistical methods and tools (e.g., SQL, Excel, Python, R) to identify key trends, patterns, and anomalies. Develop and maintain reports, dashboards, and data visualizations to communicate findings to technical and non-technical audiences. Collaborate with cross-functional teams (e.g., marketing, sales, operations) to understand their data needs and provide analytical support. Identify opportunities to improve data collection, processing, and analysis methodologies. Document data analysis processes and findings to ensure reproducibility and knowledge sharing. Stay up-to-date with the latest trends and technologies in data analysis. Qualifications: Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Computer Science) or equivalent experience. Proven experience as a Data Analyst or in a similar role. Strong proficiency in SQL for data extraction and manipulation. Excellent skills in Excel for data analysis and reporting. Experience with data visualization tools (e.g., Tableau, Power BI) is highly desirable. Familiarity with programming languages such as Python or R for statistical analysis is a plus. Solid understanding of statistical concepts and methods. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely. Ability to work independently and collaboratively in a fast-paced environment. Job Description: Computer analysts and scientists research, design, develop, and optimize computer systems, algorithms, and software. They analyze computing needs, explore emerging technologies like AI, machine learning, and big data, and develop innovative solutions to complex computing problems. They may also work in theoretical research or applied computer science across various industries. Job Description: Data architects design and manage an organization’s data infrastructure. They create data models, define data standards, and ensure data systems are structured to support business processes, analytics, and decision-making. They establish policies for data integration, storage, and security, often collaborating with engineers and analysts. Data engineers build and maintain data pipelines and architectures that allow organizations to collect, process, and analyze large sets of data. They work on database management, ETL (Extract, Transform, Load) processes, data warehouses, and big data platforms, ensuring data is reliable, accessible, and efficiently processed for analysts and business use. IT systems architects design and implement the overall structure of IT systems within an organization. They ensure systems are scalable, secure, and aligned with business goals. They create technical blueprints, integrate hardware and software components, and evaluate new technologies to optimize IT operations. IT business analysts act as a bridge between business needs and IT solutions. They gather and analyze business requirements, assess existing systems, and recommend IT solutions that improve efficiency and meet organizational objectives. They also support testing, documentation, and change management during system implementations. IT solutions architects and designers focus on creating technical solutions tailored to specific business needs. They design software, applications, or system integrations, ensuring compatibility, scalability, and compliance. Their work involves selecting technologies, defining frameworks, and guiding development teams through solution implementation. This category covers IT specialists whose roles combine aspects of business analysis, architecture, and systems design but don’t fit neatly into standard classifications. They may work on hybrid projects, such as digital transformation, enterprise integration, or custom IT strategy, often requiring a mix of technical, analytical, and business expertise.
Location: 3 Dorma Trading Estate, Staffa Road, Leyton, London, E10 7PY Company: Dong Fang Foods Ltd Salary: £47,000 per annum Hours: Full-time, 37.5 hours per week About Us Dong Fang Foods Ltd is a leading supplier and marketing specialist serving Chinese restaurants and food businesses across the UK. We are expanding our operations and seeking a talented and motivated Account Manager to join our London office. This is an excellent opportunity to play a key role in developing advertising strategies and building long-term business partnerships in the growing UK Chinese food market. Key Responsibilities Develop and deliver B2B advertising campaigns tailored to Chinese restaurants and food businesses. Manage multi-channel marketing initiatives, including social media, websites, email campaigns, and print advertisements. Support the sales team by creating targeted marketing strategies to win new contracts and maintain existing client relationships. Oversee the production of marketing materials such as brochures, promotional content, and digital advertising. Conduct market research and trend analysis to refine advertising strategies and improve brand positioning. Work closely with internal teams to align marketing activities with sales and supply chain objectives. Identify and pursue new business opportunities outside London, expanding our client base across the UK. Requirements Degree in Business, Marketing, or a related field (or equivalent experience). Proven experience in B2B marketing, advertising, or account management. Strong knowledge of digital marketing tools and channels (social media, email, website content). Excellent communication and relationship-building skills, with the ability to work across cultures. Analytical mindset with the ability to conduct market research and assess ROI. Fluency in English; knowledge of Mandarin is highly desirable due to the client base. What We Offer Competitive salary of £47,000 per year. A dynamic role within a growing company with opportunities to influence business strategy. Exposure to the fast-growing UK Chinese restaurant industry. A collaborative and supportive team environment.
At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol, Las Vegas and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary: We are seeking a passionate and knowledgeable Sommelier to join our growing team. The ideal candidate will have a deep appreciation for wines and an ability to enhance the dining experience through expert wine pairings and recommendations. This role requires excellent communication skills, a keen palate, and a commitment to providing exceptional service to our guests. Duties • Lead by example in delivering impeccable wine service, including decanting, pouring, and presenting wines with finesse and knowledge., • Mentor and train our service staff on wine knowledge, service techniques, and upselling strategies to elevate their skills and confidence., • Engage with guests to understand their preferences and offer personalized wine recommendations, enhancing their dining experience and fostering repeat business. What are we looking for in our Sommelier: • Proven experience as a Sommelier or in a similar role within the hospitality industry., • In-depth knowledge of wines, including varietals, regions, and production methods., • Strong communication skills with the ability to engage guests effectively., • Certification from a recognised wine education programme is preferred but not mandatory., • Ability to work in a fast-paced environment while maintaining professionalism and composure., • A passion for food and beverage pairings, along with a desire to continually expand knowledge in the field. In return, you will be rewarded with: • Enjoy our amazing staff meals whilst on duty, • Flexible working schedule to ensure you have a great work-life balance, • Treat yourself to a 50% employee discount, • £500 referral bonus, • Employee of the month awards and recognition, • Progress throughout the business through our Training and career progression plans, • Secure your future with our Company Pension scheme, • Team building events, • Seasonal staff parties, • Opportunities to travel around the world to our international venues. If you feel you have the experience to join our team, please apply with your updated CV.
Job Title: Senior NPD Executive Barry M Beauty Location: North West London (MUST BE LONDON BASED) or close links. Full-time, Hybrid (3 days in the office, 2 days working from home) About Us: Barry M Beauty is a leading player in the cosmetics industry, known for its innovation and commitment to creating high-quality colour cosmetics products. We are seeking a highly motivated and creative Senior NPD Executive to join our team. Reporting to the Head of NPD, this role is a unique opportunity to contribute to the development of cutting-edge colour cosmetics and actively engage with clients to bring their visions to life. Job Summary: As a Senior NPD Executive, you will have the opportunity to independently manage a client facing account, developing products, and working through critical paths to ensure all key deadlines are met, with a clear understanding of costings, as well as working with suppliers. Key Responsibilities: Client Engagement: Act as the primary point of contact for clients, building and maintaining strong relationships. Conduct client meetings, understand their product requirements, and ensure their expectations are met throughout the product development process. NPD Process Management: Collaborate with the Head of NPD to set and execute the NPD strategy. Lead end-to-end product development projects, from concept to market launch, while adhering to timelines and budgets. Cross-functional Collaboration: Work closely with design, manufacturing, chemist, technical and other teams to develop innovative colour cosmetics product concepts and prototypes. Ensure seamless communication among departments to drive project success. Market Research and Analysis: Conduct in-depth market research and competitive analysis to identify trends, opportunities, and gaps in the colour cosmetics market. Utilise data-driven insights to guide product development decisions. Budget and Cost Management: Assist in budget planning and management, optimising costs while maintaining product quality and performance. Product Documentation: Create and maintain detailed project documentation, including project plans, reports, and status updates. Quality Assurance: Collaborate with quality control teams to ensure all products meet rigorous quality and safety standards. Client Presentations: Prepare and deliver compelling product presentations to clients, showcasing product concepts, features, and benefits. Key Requirements: Degree in a relevant field, preferably in cosmetics or a related discipline. Proven experience in product development or a related role, with a minimum of 2 years of experience. Strong project management skills and the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Client-facing experience with a track record of building and maintaining client relationships. Analytical mindset with the ability to leverage data for informed decision-making. Detail-oriented with a strong commitment to quality and innovation. Proficiency in project management tools and software. Benefits: Performance-based bonuses. Comprehensive benefits package. Opportunities for professional growth and development. A collaborative and innovative work environment. Employee discounts on our extensive range of colour cosmetics products. Barry M Cosmetics embraces diversity and is committed to fostering an inclusive work environment. We warmly welcome applications from suitably qualified candidates, irrespective of their gender, race, disability, age, sexual orientation, gender identity, religious beliefs, marital status, or pregnancy and maternity status.
1.Create and implement marketing strategies. 2.Plan and oversee advertising campaigns. 3.Conduct market research and analysis. 4.Coordinate with creative and sales teams. 5.Manage campaign budgets and schedules. 6.Track and report on campaign performance. 7.Maintain client and stakeholder relationships. 8.Monitor market trends and competitor activity.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
Sales & Marketing Manager – Eptera UK Responsible for driving sales growth and brand visibility in the UK hospitality technology sector. I focus on developing marketing strategies, building hotel partnerships, and leading client acquisition for our Hotel PMS software. Alongside direct sales, I coordinate with commission-based sales consultants and referral partners, creating opportunities for them to earn through successful introductions while expanding Eptera UK’s market reach.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.
Our venue (Eadn London) combines restaurant, bar, and entertainment operations, and we are now focused on developing stronger commercial performance. The Commercial Manager will play a central role in driving revenue growth, managing key business relationships, and supporting marketing and event strategies to ensure sustainable profitability. Key Duties & Responsibilities Develop and implement commercial strategies to increase revenue and enhance brand visibility. Build and maintain strong relationships with corporate clients, suppliers, members, and partners. Lead business development initiatives including corporate partnerships, and event sales. Assist in marketing campaigns, promotions, and member engagement activities. Monitor financial performance, set sales targets, and prepare regular performance reports. Work closely with operations, F&B, events, and membership teams to maximize commercial opportunities. Manage and negotiate commercial contracts, identify and mitigate potential business risks, and ensure compliance with company policies and regulations. Oversee marketing and operational budgets, providing strategic recommendations to senior management to improve efficiency and profitability. Who We’re Looking For Education & Qualifications Bachelor’s degree in Marketing, Hospitality, Business Administration, or a related field. A postgraduate qualification (e.g., MBA) is an advantage. Skills & Competencies Strong negotiation, sales, and networking skills. Excellent communication and relationship-building abilities. Solid understanding of hospitality, dining, or private club operations. Experience in event planning, sponsorship, and partnership management. Results-driven, proactive, and able to thrive under pressure. Experience Minimum of 2–5 years of commercial, sales, or business development experience, preferably in hospitality, F&B, private clubs, or hotels. Proven track record in driving revenue growth and securing corporate or membership partnerships. Experience in budget management and contract negotiations.
Key Responsibilities: Develop and implement marketing campaigns to promote seasonal menus, events, and delivery platforms (e.g. Deliveroo, Uber Eats). Analyse customer trends, local demographics, and competitors to identify growth opportunities. Manage online presence including social media, website updates, and digital advertising. Coordinate promotional activities such as loyalty programmes, influencer partnerships, and cultural festival campaigns. Identify and build partnerships with local businesses, corporate clients, and event organisers. Monitor and report on marketing ROI and commercial performance metrics. Oversee branding, advertising, and visual merchandising aligned with the restaurant’s image. Manage supplier relationships and negotiate terms to improve cost efficiency. Prepare commercial strategies, including pricing, product positioning, and sales forecasting. Collaborate closely with the operations team to ensure marketing strategies align with customer service and kitchen capacity. Skills and Qualifications: Bachelor's degree in marketing, business, hospitality management or a related field. At least 3 years of experience in marketing or commercial management, ideally within the food & beverage or hospitality industry. Strong knowledge of digital marketing tools, CRM systems, and performance analytics. Proven track record of growing brand visibility and driving sales. Bilingual in English and Mandarin is a must. Excellent communication, negotiation, and organisational skills.
Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.
Salary: £51,000 per annum Location: 124 City Road, London, England, EC1V 2NX JY SKY LIMITED is seeking a dynamic and results-driven Marketing Manager to lead our marketing strategy and drive brand growth. Key Responsibilities: Develop and execute comprehensive marketing plans across digital and offline channels Manage campaigns to increase brand awareness and customer engagement Analyse market trends and adjust strategies for maximum ROI Collaborate with internal teams to align marketing initiatives with business objectives Requirements: Proven experience in marketing management or a similar role Strong understanding of digital marketing tools and analytics Excellent communication and leadership skills Ability to work in a fast-paced, dynamic environment What We Offer: Competitive salary of £51,000 per year Opportunities for career progression A collaborative and innovative work environment
Residential Support Worker Role To support the learning, emotional and social needs of children/young people within the residential home. Residential Support Worker will be required to participate in recording, monitoring and evaluating individual child strategies/support. Duties This job description describes in general the normal duties which the post-holder will be expected to undertake. However, the job or duties described may vary or be amended from time to time without changing the level of responsibility associated with the post. Hours of Work Day Shift 8am to 8.30pm / Night Shift 8pm to 8.30am Responsibilities: 1. Assist in the educational, social, emotional and behavioural development of children/young people under the direction and guidance of Management and support., 2. To assist management to develop the house and its environment ensuring that the highest standards of care prevail for each individual child/young person, within the guidelines of the stated model of care., 3. Assist in the implementation of Personal Education Programmes for children/young people and help monitor their progress., 4. Assist in the implementation of Individual Care Plans for children/young people and help monitor their progress., 5. To provide and support the provision of primary care for each child/young person and help them develop healthy attachments., 6. While on rota in the house, under supervision of the house management, be responsible for the care of children/young people as delegated by the senior staff., 7. To participate in sleeping in duties as required., 8. To maintain and promote good relationships with other professionals, team members and management, other sections within Caridon, parents, other agencies and professionals., 9. Support, monitor and evaluate the children/young people’s emotional and behavioural difficulties and help develop their social skills., 10. To ensure that Health and Safety of the children/young people and the home is monitored in accordance with the relevant legal requirements and good practice., 11. To participate in staff training, which is mandatory training, and all other mandatory training., 12. To be available whilst on duty to participate in on going supervision with a member of the Management Team and through this supervision develop an understanding of the behaviour of the children/young people., 13. To develop specific pieces of work with children/young people as directed and supervised by the Registered Manager/Deputy Manager., 14. To ensure high standards of communication involving checking and completing daily records, message book, diary and any other documentation in accordance with our developing best practice., 15. To contribute to the children/young people’s development through a variety of means including play, excursions, and other social opportunities in an individual and group setting both inside the home and outside appropriate to children/young people’s needs. Standards and Quality Assurance:- 1. Support the aims and ethos of Caridon as outlined in the Statement of Purpose., 2. Set a good example in terms of dress, punctuality and attendance., 3. Attend all staff meetings., 4. Undertake professional duties that may be reasonably assigned by the Management., 5. Undertake other reasonable duties from time to time as required. Health & Safety: 1.To maintain an awareness and observation of Fire and Health & Safety Regulations. Equal Opportunities: 1. To contribute to the development, establishment and implementation of clear Equal Opportunities objectives for the service which promote equality for all children/young people and members of staff and formulate equality targets and performance measures for both employment and service delivery., 2. To promote a positive approach to all potential and current children/young people and ensure that services under the posts control reflect this approach. Qualifications: 1. Hold the Level 3 Diploma for the Children and Young People’s Workforce, or be prepared to work towards following a successful six month probation.