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Job description Position Host / Hostess Description We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for Senior Hosts who reflect this through being passionate, sunny and welcoming. A little about this role: A vital support to the operations of the restaurants Supporting the day to day running of the restaurant and most importantly, the door Being the first person our customers interact with giving them that Granger welcome Where applicable, managing the booking system especially with large events Managing our virtual queue and making sure every customer feels special. What we are looking for: Someone organize themselves on a demanding a busy shift An inspiring individual who raises the bar in customer service A passionate approachable individual Previous experience as a host, maître d' or equivalent Hungry to step-up to the next level Some of our great benefits: A clear career path, – offering both support and guidance An extra day of holiday for every year of service after two years of working with the company A real work-life balance – healthy minds & healthy hearts All meals are included when you are at work, which are fresh and wholesome 50% staff discount for you to use within all five of our excellent restaurants Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you! Salary £14–£15 hr Location 237-239 Pavilion Road, Knightsbridge, Kensington and Chelsea, London, England, United Kingdom Type of job Employment type Full-Time Shift schedule Monday - Sunday, 2 days off in between, AM and PM shifts available
We are now looking for a Receptionist to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. The start date for this position is 6/01/2025 This is our biggest culinary adventure yet and the UK’s most highly anticipated new opening. Lucky Cat by Gordon Ramsay is an Asian Eating House and late-night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Lucky Cat is one of five new, unique Gordon Ramsay Restaurant experiences coming to 22 Bishopsgate and will be Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. London’s iconic skyline will welcome a new pinnacle of dining at 22 Bishopsgate, with each venue boasting breath taking, unparalleled views across the city. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests You’re passionate about delivering fantastic and engaging service to all our guests · You’re responsible for managing the restaurant booking system, optimising covers, and ensuring all guest requests are effectively communicated to the restaurant teams · You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty This is a full time position, start date 6/01/2025 If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold accolades such as a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a truly remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re Looking For: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage exceeds £13 per hour. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. Language and personal development courses in English and French, fully funded by the company. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
Pittagoras is seeking a vibrant, ambitious, and dedicated individual to join our team as a Store Manager for our new site in London Fields. Pittagoras is expanding and needs a leader to ensure smooth and efficient daily operations while training and developing our team. This role is essential for optimizing store operations, maintaining high customer satisfaction, and upholding the quality standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. ● Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 4-10 people.
We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a full-time Host who reflect this through being passionate, sunny and welcoming. A little about this role: A vital support to the operations of the restaurants Supporting the day to day running of the restaurant and most importantly, the door Being the first person our customers interact with giving them that Granger welcome Where applicable, managing the booking system especially with large events Managing our virtual queue and making sure every customer feels special. What we are looking for: Someone organise themselves on a demanding a busy shift An inspiring individual who raises the bar in customer service A passionate approachable individual Previous experience as a host, maître d' or equivalent Hungry to step-up to the next level Some of our great benefits: A clear career path, – offering both support and guidance An extra day of holiday for every year of service after two years of working with the company A real work-life balance – healthy minds & healthy hearts All meals are included when you are at work, which are fresh and wholesome 50% staff discount for you to use within all five of our excellent restaurants Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you!
Experienced full time waiter/ess- in fish! restaurant Borough market. We are a well-organized restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. Please note that we only recruit full time and flexible candidates. What we can offer to you : Earnings between £15-19 per hour as a package, see how it works: - £13 (inc service charge) - Tronc bonus ( point system) - Credit card and cash tips Requirements: - Minimum of 2-3 years of experience as a waiter in a busy, high-end service in London restaurants - Availability to work full time as per weekly rota.Please note we are not able to offer fixed days or shifts off. - Strong organizational skills to manage a large section - Confident in sales and upselling techniques - Excellent teamwork and communication skills - Fast and energetic work ethic Benefits: - Monthly payment with early access via Wagestream App - 28 days holiday/year (including bank holidays), increasing with length of service - 50% Staff discount when dining at the restaurant, plus 20% family discount - SAGE retail & wellbeing discount - Free staff meal and drinks on duty - Pension scheme - Recommend a friend scheme with £500 bonus - Be a part of the vibrant Borough Market’s spirit - Join a friendly and professional team Eligible to work in the UK and obtain a Share Code prior to application. The company does not Sponsor working visa.
Job Title: Van Driver with Own Van – Lime Bike Collection and Delivery (London) Description: We are seeking self-employed van drivers with their own Van to support our operations in collecting and relocating Lime bikes across London. This is an excellent opportunity for those looking for flexible work with weekly pay, ideal for individuals comfortable with being on the road and completing tasks independently. Responsibilities: Collect and redistribute Lime bikes in specified areas across London. Ensure bikes are handled with care and properly secured during transit. Meet daily targets and provide updates on completed tasks. Use the provided app or system to log collections and deliveries. Requirements: Must own a van suitable for transporting bikes. Valid UK driving license and the right to work in the UK. Familiarity with London roads and traffic conditions. Self-motivated with excellent time management skills. Reliable smartphone for task updates and communication. Benefits: Weekly pay based on tasks completed. Earnings of £500 -£1500 per week Flexible working hours. Competitive earnings potential. Pay: Payment per task completed, with competitive rates. We look forward to hearing from you!
I am a British trained Osteopath running a bespoke manipulative therapy practice. I am extremely passionate and invested in the care I offer my clients but an administrative mess! I would like to hire a PA, or an administrative assistant to help me set up and organise systems in my practice so I can focus on providing my core skills and the work I love! Prior or current experience in a healthcare office would be greatly appreciated. I require assistance from somebody who knows how to set up a digital calendar system, who can help me and my practice with systemisation, organisation and time management. I need support to figure out the systems that need to be in place ( and could design those for me) so that I can stream line the back end and aspects of my practice that don’t involve direct patient care but include the services I offer. I also need some technological education to get the systems in place and keep them running… I am good at providing care of my patients but not so good at running the small business that it has grown into… I think a larger time investment might be needed by the right candidate in the beginning of his/her employment but once the systems are in place less time investment from you would be necessary… Thank you for considering this role!
FRONT OF HOUSE TEAM MEMBER/COOK. Up to £12p/hour Based in: Pinner (Eastcote) We are seeking a reliable and customer-oriented Fast Food Attendant to join our team at Guasa Group. As a Fast Food Attendant, you will play a crucial role in ensuring that our customers have a positive dining experience. If you have excellent time management skills, a passion for food preparation, and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Take customer orders and accurately enter them into the POS system - Prepare and assemble food items according to company recipes and guidelines - Ensure that all food is prepared and served in a timely manner - Maintain cleanliness and sanitation standards in the kitchen and dining areas - Assist with inventory management and restocking supplies as needed - Handle cash transactions and provide accurate change to customers - Address customer inquiries and resolve any issues or complaints promptly - Collaborate with team members to ensure smooth operations during busy periods - Experience: - Previous experience in a fast food or restaurant setting is preferred but not required - Knowledge of basic math skills for cash handling purposes - Familiarity with food safety regulations and procedures is a plus - Ability to work in a fast-paced environment while maintaining attention to detail - Strong communication skills and the ability to work well within a team - If you are looking for an exciting opportunity to contribute to a dynamic team, please submit your application today. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. Join us at Guasa Group as we strive to provide exceptional service to our valued customers
Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
Job Details: Behaviour Support Technician Hourly Rate: £22 per Hour Probation Wage, Rising to £25 per Hour Post Probation Hours Available: Case Based (Varies) - Our Client scheduling and needs vary, with Hour Allocation from 3-6 Hours per Day, with some weekend services and some falling exclusively during term time. Additional Hours are provided for training and operational tasks assisting management with service development. Expected Number of Successful Applicants: 2 - 3 Working Hours: Varied, work days consist of 3-6 hour days, which include time to complete programme management tasks. We are seeking applicants for both weekend & weekday services and welcome applicants with a flexible or varied schedule. Job Area: Greater London Area Are you a New or Experienced Professional Motivated to Work with Neurodivergent people with complex needs? Selection Process The process of application will be: Interview & Shortlisting - Applicants will be shortlisted and contacted, with successful applicants invited to attend a short interview. Shortlist & Trial - If you are placed on the shortlist, you will receive contact and be asked to either attend a paid trial day at a reduced rate consisting of no more than 4 hours (£80 per applicant), or being asked if you are comfortable being placed on a waiting list until the current series of trials is completed and evaluated. You will receive confirmation of whether your trial was successful, and whether a position is being offered for you to join our team. Job Description Thank you for your interest! Role Description We are seeking friendly, reliable, and motivated applicants for a role supporting our Clients with autism spectrum disorder, learning disabilities, and complex needs. OBS provides a varied service offer to young people with additional needs in and around the Greater London area, primarily working with adults and their families to build individualised sustainable support systems that support our Clients to fulfil their potential. The programmes we provide are supported by a behavioural specialist acting as Programme Lead, who develops individualised support programmes to develop specific skills focused at increasing the client’s quality of life. The client is the centre of this role and their best interest and safeguarding must be considered in every stage of the support programme. An in date DBS check is required for this role, and training and development will be provided to ensure that you are ready and confident to undertake the responsibilities of the role. Client wellbeing and safeguarding will be at the centre of this role. You will teach skills to our Clients that support them to live independently, and in good health, as well as to support them to gain vocational skills that will help them to gain employment and engage in their community. We are seeking Technicians who have weekday and weekend availability. The role will be supported by a behavioural specialist who will provide individualised training on the role, as well as to support your skill development as a Behaviour Support Technician. ** Our Details** Your role will be directly managed by Otium Behaviour Services, with direct support, training, and oversight of your role being provided by our staff. The Director of Services will be responsible for your Line Management, training, programme development and monitoring, skill development plans, and safety and supporting documentation. Safeguarding responsibility will be shared across the parents and programme lead to ensure that there is always someone to report to confidentially in case of safeguarding concern. Otium Behaviour Services is a private specialist behaviour support provider that offers programme development, programme management, supporting documentation, and resource development services. ** Key Information for You** You will be employed by Otium Behaviour Services. The specialist who is managing the programmes described is qualified to an MSc level and has over 9 years of relevant experience to support you in your role. You will always have support from your fellow professionals and the organisation should you experience challenges in the role. Those interested in the role or more information on Otium Behaviour Services ** Your Details** We are looking for you if you are motivated to support young neurodivergent people! What are We Looking for In You? We are aware that people who want to work with neurodiverse people come from a variety of backgrounds. We want to support motivated people to gain skills in the industry and don’t want to immediately exclude candidates by mandating specific qualifications. All skills relevant to the role can be learned on the job and as there are many support methodologies used in different institutions we are aware that not all skills are transferable. That said, we do have a list of “good to have” qualifications at the end of this section, as well as a list of skills necessary to be able to effectively carry out the role in the long term. Key Skills Resilience - Neurodiverse clients often encounter serious barriers to accessing the world as easily as their typically developing peers. To support individuals who are experiencing extreme challenges requires you to be resilient and capable of putting the client first in all circumstances. Attention to Detail - Effective behaviour support strategies are dependent on accurate and reliable data on the skills being taught. The data is extremely important to decision making and taking data as you teach is a necessary element of the role. Reliability - The programmes our clients access include routines that they rely on. We will of course be understanding but want to ensure that we can always provide the client with the services that they need. Adaptability - Everyone is always still learning all the time. The programme will develop organically based on the clients needs as they develop. We are all on the same team and communicating is critical to ensure changes are made at the right time. ** Good to Have Qualifications** GCSE/A Level Equivalent - Especially in Maths, Sciences, or Psychology. Bachelors Qualifications - Especially BSc qualifications or qualifications in Social Care, Psychology, or Education. Any Behaviour Analytic qualification - Including Registered Behavioural Technician, qualifications in Positive Behavioural Support or Applied Behaviour Analysis, or Support Work and Social Work.
We are seeking an experienced HR professional for a one-time project to review and update our HR systems and ensure all staff documentation is accurate, complete, and compliant with regulations. The role involves auditing employee records, addressing any gaps in contracts or legal paperwork, and aligning our HR practices with current labor laws. You will also evaluate our existing HR processes and recommend improvements for greater efficiency. This project requires strong organizational skills, attention to detail, and proven HR expertise, with an expected completion timeline of 2-4 weeks. If you're interested, please send your CV and a brief cover letter
Position: Driver and Garden Maintenance Operative. Closing Date: 29 November 2024. Starting Date 3 January 2025 Location: Sutton and surrounding areas Salary: starting from £120 - £140 per day depending on experience Benefits: Company vehicle, uniform, paid overtime This is permanent full-time position with 40 hours per week We are currently looking for an experienced Licenced Driver with Grounds/Garden Maintenance and soft landscaping experience to strengthen our existing team. The role involves delivering horticultural duties across sites in Sutton and surrounding areas The successful candidate will hold a full UK Driving Licence, as you will be required to drive company vehicle to various sites in the contracted areas. Your duties will include: Working across sites to deliver a range of Grounds Maintenance duties All work is executed on time and to the highest standard Providing an excellent level of customer service Building and maintaining good relationships with customers Operating horticultural machinery, i.e. strimmer’s, mowers etc. Taking part in training as and when required · Lawn care (mowing, fertilization, aeration) · Planting trees, shrubs, flowers · Hardscaping (patios, walkways, retaining walls, etc.) · Irrigation systems · Tree removal or pruning · Seasonal cleanup · Design and consultation Key Skills & Qualities needed: Previous experience of working as a Driver and Garden and soft Landscaping. A highly motivated individual with excellent Grounds Maintenance skills Excellent customer service skills PA1 and PA6 certifications are desirable but not essential. Knowledge of Health and Safety compliance Ability to interact positively and professionally with the public, and other members of staff Punctual, hard-working and able to use their own initiative What you can expect Personal development and growth within the company A great team to join Company vehicle used only for company use. Necessary · You will be required to sign an Indemnity Agreement in respect of the use of the motor vehicle together with a Declaration of Use Green Earth Ltd is a family operated business and are experts in Fencing Repairs and New Fencing, Erections,Turfing, Lawn Maintenance, Garden over hauls, Cleaning and Clearances and Waste Removals, Monthly /Seasonal Works, Garden Design and Planting Schemes and Waste Removals/Management. “YOUR GARDEN OUR PASSION” We are an equal opportunity employer and gender friendly.
Quiz Room is an immersive quiz based concept which originated in France and now has over 70 venues worldwide. We are excited to be opening our first London venue, based in Spitalfields, and are seeking a number of dynamic Quiz Masters to join our team. This is a fantastic opportunity for someone looking to expand their hospitality experience and be part of a fun and exciting new venture. Onboarding starts from mid-September, with the venue opening early October. A rota system will be in place and you will be required to work some weekends and evenings. Role Overview As a Venue Manager / Quiz Masters you will play a crucial role in the smooth running of the venue, with a particular focus on delivering exceptional customer service. We are committed to providing an outstanding customer experience. The main responsibilities will include: - Customer Service : provide a warm welcome to all customers, ensuring their enjoyment and satisfaction. Greet and welcome customers with a warm and friendly demeanour. Anticipate customer needs and provide prompt and efficient assistance. Resolve customer inquiries and complaints in a professional and timely manner. Build rapport with customers to foster loyalty and repeat business. - Quiz Master : escort guests to their quiz room, explain the rules of the games and answer any queries. Create a lively and competitive atmosphere. Manage the quiz format and scoring for tournaments. Interact with participants to enhance the overall experience is fun. - Venue Management : assist with day-to-day operations, including food and drink service, managing and ordering stock, maintaining cleanliness and overall presentation of the venue. Promote the venue and its offerings to customers. Encouraging repeat visits and referrals. Assisting with marketing initiatives. Support the Venue Manager with a range of ad-hoc tasks. - Continuous Improvement : contribute to the overall success of the venue by identifying opportunities for improvement and implementing new initiatives. Actively seek feedback from customers to identify areas for improvement. Ideal Candidate - We are looking for passionate and enthusiastic individuals with excellent interpersonal skills. The ideal candidates will have: - A strong interest in the hospitality and leisure industry and ideally a love of quizzes and games. - Experience in customer service, ideally within a hospitality venue or entertainment environment. - A confident and engaging personality with the ability to connect with a range of people. - Strong communication and organisational skills; able to manage a number of tasks. - A sales-oriented approach and a desire to succeed. - A reliable, self-starting, flexible and professional approach.
1. Preparing letters, presentations, and reports. 2. Supervising and monitoring the work of administrative staff. 3. Organising induction programs for new employees. 4. Supports company operations by maintaining office systems and supervising staff. 5. Oversee and support all administrative duties in the office and ensure that the office is operating smoothly. 6. Develop office policies and procedures, and ensure they are implemented appropriately. 7. Provide other administrative support as necessary, including scheduling group meetings, attending meetings with senior management, maintaining calendars, doing research, and creating reports. 8. Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards. The candidate will work from Monday - Friday a total of 39 hours per week.
Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025
Managing communications: Responding to emails and phone calls, and managing correspondence Organizing meetings: Scheduling meetings, booking rooms, preparing agendas, and taking minutes Managing office operations: Ensuring the office runs smoothly, including ordering supplies and maintaining equipment Organizing events: Planning and coordinating company events, such as conferences, lunches, and parties Managing records: Keeping documents organized, creating filing systems, and maintaining databases Assisting with finances: Helping with invoicing, budgeting, and bookkeeping Supporting staff: Managing diaries, arranging travel and accommodation, and liaising with other departments Greeting clients: Welcoming clients and customers, and answering their questions Maintaining confidentiality: Ensuring that all contacts and documents are easily traceable
We are looking for a savvy, smart and well spoken candidate for a partnership possession in our new NHS Staff Vehicle car wash located at the hospitals 🏥 The Description of the Job: 1. You will be dealing with the hospital charity as we donate from each vehicle cleaned on hospital site 2. We will be working with the hospital communication team for the purpose of staff promotion for the carwash 3. You will be cleaning cars on the main hospital Carpark sites 4. We will provide you with posters/ flyers/ booking sheets/ staff survey sheets 5. You will have access to all staff departments and staff car parks on site 6. We work with 7 trusts in London.most trusts group’s has 23 Hospitals and clinic sites in each chain plus. 7. There are 50,000 staff that work with in owe platform of trusts you will have access to all staff through the hospital’s communication team’s. 8. You will be expected to meet a target of car clean and booking sales per day 9. You will be expected to meet and greet NHS staff members and introduce this convenient service we provide to them with the element of the donation made from each vehicle cleaned 10. You will be required to log all the car cleaning data and customer basic info into the booking database 11. The operation Is based round the company website www.nhvs.co.uk and email booking system and database. 12. You will be provided with a back page log in to manage staff bookings and data 13. Identification and uniform will be provided A) You must have basic business marketing skills Management and carwash experience B) Must be highly motivated to increase and expand wash sales C) You must not find it difficult to communicate with staff as this will be One of the main function required in the job D) You must have good communication skills E) You must have good organisation skills F) You must have good sales skills and business accruement. G) you must have a full drivers licence but not required but proffered H) the hours are 7:30 till 5pm PAY As this is a new business model and contract with the NHS you will be paid on a percentage 40% after costs. the target threshold are around 15 cars per day. You have the potential to earn £150 plus per day if you can meet all the above tasks. We also work with other Trusts in London. As We are expanding very fast, and there is lots of scope for opportunity for you to help grow the business very quickly based on marketing strategy and building your portfolio of managing NHS Trusts across the country. If you want to be involved in this exciting new, fast growing social enterprise please send your CV Or send me a text with your interest and credential's
Role: Shared Services Lead (EVENT COORDINATOR) Location: Farringdon, London, and onsite at events. Reports to: KB Directors Contract Type: Fixed-term, 9 month contract, commencing Monday 3rd March 2025. Working Hours: 3 days per week until Monday 2nd June, then full-time until the end of August. Additional weekend work required during festival season with typical onsite hours from 8am to 8pm. Who We Are Krankbrother is a key force in electronic music in the UK, with extensive experience in event creative production and artist programming. Our strength is in working closely with the most innovative talent in the electronic music scene to deliver groundbreaking production values and customer experience above all else. A fully independently owned company, our shows draw sell-out crowds keen to resist the increasingly corporate nightlife scene. Role Overview As the Shared Services Lead, you play a key role in the planning and delivery of our events calendar. This role puts you right at the heart of our small and youthful team - where you’ll interact daily with senior leadership and take on significant responsibility onsite. We’re a truly independent outfit, where our founders are directly involved - offering you unique opportunities to learn and grow with us. Who You Are We’re looking for a confident, practical, and dynamic individual with leadership abilities and significant demonstrable experience in the event industry to head up all services for contractors and crew onsite. You’ll be responsible for managing a number of essential facilities, including accreditation, IT and comms, and logistical arrangements for crew. You’ll also play a key role in sourcing and onboarding temporary event staff. Role Responsibilities Managing IT and comms onsite. Recruiting temporary staff for merch, info, and other services. Working closely with the Accreditation Manager to ensure a smooth and efficient accreditation process on site. Crew/staff accommodation and logistics Liaising with the Financial Controller to ensure staff invoices are paid in a timely manner Reporting as necessary to the Event Management Office, and working with the Visitor Experience Lead and Safety, Security and Resilience Lead to resolve any issues which may arise. Essential Skills: Solid experience in event production and site management, particularly with logistics for accreditation, accommodations, IT, and crew facilities. Strong organisational and project management skills for managing multiple operational streams. Proficiency in IT and comms systems Experience recruiting and managing temporary event staff. Excellent interpersonal skills Budgeting and financial management for timely payments and cost control. Strong administrative skills for accurate reporting and documentation. Effective communication skills for coordination across teams. Skilled in documenting and reporting to senior leadership. You will need to be fully available for our summer season: 1st June-31st August 2025.
Here at PRS Recruitment we are looking for Reservation Agents for the festive period to work with one of our clients who are a collection of London’s most luxurious restaurants. As Reservations Agent, you will be part of the Reservations Team for the restaurants and will be based at our Clients head office. The role: · 5 days over 7, must be flexible with working weekends. · Shifts are 9-6pm, 10-7pm and 11-8pm. · The role will start from 11th November and run until the end of the year. You must be fully available throughout this period (Closed on Christmas day). · £15 per hour (this includes holiday pay with in the pay rate) Duties: · Receive incoming reservation requests from customers and record their details, including name, contact information, party size, date, and time of reservation, special requests. (e.g., dietary preferences, celebrations), and any other relevant information.) · Provide excellent customer service by being courteous, friendly, and attentive to customers' needs and preferences. Answer any queries customers may have regarding the restaurant, its offerings, and reservation policies. · Use the restaurant's reservation management system effectively to input and manage reservations, update the status of reservations, and ensure accurate seating arrangements for different party sizes. · Coordinate with restaurant hosts, servers, and management to ensure the seamless flow of reservations and to meet guests' needs efficiently during peak hours. · Enforce and adhere to the restaurant's reservation policies, such as cancellation policies, deposit requirements for large groups, and any other relevant rules.
Job Responsibilities: Greet and assist customers with product inquiries and store information. Provide exceptional customer service by ensuring a positive shopping experience. Maintain the store’s visual presentation by organizing and restocking shelves. Process transactions accurately using the POS system. Assist with inventory management, including receiving, tagging, and organizing stock. Ensure the store is clean, safe, and well-maintained. Handle customer returns, exchanges, and complaints in a professional manner. Collaborate with the store team to achieve sales goals and ensure store operations run smoothly.
The Event Planner’s role is to support the venue’s pre-booked sales efforts through activities and processes as outlined by the Sales Manager. Reports to: Sales Manager Hours: As dictated by business needs Responsibilities: - Support the Sales Manager in expanding and maximizing pre-booked sales across corporate events, dinner and drinks reservations, and special occasions like birthdays and pre-wedding celebrations. - Proactively work to secure and confirm new and pending inquiries, aiming to meet pre-booked sales goals and offering alternative options where appropriate, while adhering to best practices. - Build and foster relationships with local businesses and key booking agents. - Gain a comprehensive understanding of the brand to help promote the venue effectively at events and exhibitions. - Regularly verify and update the client database. - Draft event proposals by understanding clients’ requirements and budget considerations. - Welcome potential clients, provide venue tours, and make a positive impression. - Maintain the booking system with new inquiries, customer data, and detailed notes, and schedule follow-up calls as needed. - Attend industry networking events and organise on-site showcases to enhance the venue’s exposure. - Work closely with the operations team to ensure smooth execution of major events, from initial inquiry to final execution, including preparing and distributing function sheets as necessary. - Support the Sales Manager in achieving key targets for the Christmas and New Year’s Eve season. - Demonstrate creativity, organisation, and proactivity, and contribute feedback and fresh ideas to help the business succeed and grow.
We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software
Seeking a Team Member for our store in St Pancras International Station - Bread&Truffle's store! Bread&Truffle are a gourmet focaccia sandwich brand with a grab and go concept. The focaccia's will be made from scratch in our Victoria location, so an ability to work under pressure with a smile is essential! We are looking for someone organised and self motivated, who can provide outstanding customer service and is eager to progress and grow! Candidates must be fully flexible and able to work weekends/early mornings/evenings as required. Full training will be provided but the successful candidate would have some hospitality experience and be able to provide references. Responsibilities will include but are not limited to; - Opening and closing of the store to the standards set by manager. - Preparing focaccias that are made to order. - Preparing a variety of beverages(barista skills preferred). - Taking payments accurately through our POS system. - Preparing orders for our catering service. - Assisting with daily stock counts. - Adhering to high health and safety standards and standards of cleaning. Pay from £11.50-£12ph dependant on experience. There are opportunities to progress for those who apply themselves.