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Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Job Description In 2015, FIRMAN Power Equipment, Inc. introduced its portable generator power equipment to the North American market, offer customer-friendly units with larger tanks and extended run times. We also provide our customers with top-notch technical support. Summary: Provides basic technical support and assistance to customers via e-mail, phone, or chat regarding their generator. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance on FIRMAN generators. Provides customers with preventive maintenance and configuration recommendations for their generator. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Possesses a basic understanding of FIRMAN products and services. Escalates more complex inquiries to a higher-level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. Responsibilities and Functions: • Communicates with Technical team using Teams application., • Locates service centers for customers that require repair or maintenance on their generator., • Maintains professionalism and composure during all customer interactions., • Demonstrates empathy and patience to customers, especially under stressful situations., • Utilize NetSuite to navigate and create, part orders, customer profiles, support cases, and creating Shopify orders., • Responds to Chat inquires quickly with an approval rating over 90%., • Responds to Email Information page inquiries through Outlook., • Troubleshoot and answer customer inquiries regarding FIRMAN products., • Continuously learns FIRMAN products and best practices for troubleshooting generators., • Vonage answer rate must be above 95% unless assigned other duties., • Vonage ready state must be above 90% unless assigned other duties., • Must answer and assist to completion over 99% of all calls., • Attach is related documents and files to each customer profile case in NetSuite., • Utilizes operating manuals, FAQ’s, and website and other sources to assist with customer inquiries., • May be required to assist other departments., • Overtime as needed during peak season., • Some travel as needed.

Job DescriptionCompany Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values • We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with., • We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company., • We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?, • We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve., • We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.Job Description Duties and Responsibilities: Client Relationship Management & Strategy • Serve as the lead point of contact and trusted advisor for a portfolio of complex, often multi-location or multi-line commercial accounts., • Develop tailored service plans and risk management strategies in alignment with each client’s industry, risk tolerance, and business objectives., • Lead client meetings, renewal strategy sessions, and coverage consultations, providing expert-level advisement and advocacy., • Collaborate closely with producers and practice leaders to present unified service and growth strategies., • Actively manage the renewal process from strategy to execution, including marketing, proposal development, and policy negotiations. Book Management & Profitability • Strategically analyze assigned book of business to ensure revenue growth and account profitability., • Proactively identify cross-sell opportunities and gaps in coverage; coordinate with internal teams and producers to offer complementary insurance lines., • Monitor carrier performance, pricing trends, and market conditions to inform placement decisions and negotiate optimal terms., • Ensure accurate and timely updates in AMS360 and all related systems for policy changes, notes, and documentation., • Identify underperforming accounts and create action plans to improve margins or address servicing issues. Operational Excellence • Provide technical support and guidance to Client Managers and junior team members as needed., • Act as a subject matter expert and resource in internal planning sessions, special projects, or escalated client service issues., • Maintain strong knowledge of industry regulations, carrier appetites, and best practices in both P&C and Life & Health lines., • Ensure service delivery aligns with agency standards, regulatory requirements, and client expectations.Qualifications, • 7+ years of experience in insurance account management, with a demonstrated focus on complex commercial accounts., • Deep understanding of Property & Casualty and Life & Health insurance products, markets, and strategies. Proven ability to build and maintain strong relationships with executive-level clients and carrier partners., • Strong strategic thinking, analytical skills, and business acumen with the ability to manage book profitability. Exceptional communication, negotiation, and presentation skills., • Proficient in AMS360 or comparable agency management systems., • Active insurance licenses in applicable lines (P&C and/or L&H) required., • Advanced industry certifications such as CIC, CRM, CPCU strongly preferred. Additional Information Please see our company Benefits: • Medical, Dental, Vision, • Life Insurance and AD&D, • FSA / HSA, • Accident, • Critical Illness, • Hospital Indemnity, • Supplemental Health Insurance, • EAP, • Pet Insurance, • 11 Paid Holidays, • Flexible PTO, • 401K Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”) is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer. Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

Competitive pay / Medical-Dental-Vision-Life-Disability / 401k program / PTO: Holidays-Sick-Vacation / FSA - As a Customer Experience Associate at Home Chef, you will: Handle incoming customer inquiries and provide excellent customer service through phone, email, and chat support; Resolve customer c

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental. Essential Functions + Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction. + Coordinate with the rental department to ensure maximum utilization without compromising lease customers. + Partner with Sales staff on customer calls for new business and increased customer satisfaction. + Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead. + Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction. + Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility. Additional Responsibilities + Relocation within the business unit at the conclusion of the training program is required. + Performs other duties as assigned. Skills and Abilities + Detail oriented with excellent follow-up practices, Required. + Strong verbal and written communication skills , Required. + Instills commitment to organizational goals , Required. + Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required. + Flexibility to operate and self-driven to excel in a fast-paced environment , Required. + Strong mechanical skills , Required. + Effective interpersonal skills Excellent influencing skills, Required. + Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required. + Ability to work independently and as a member of a team, Required. Qualifications + Bachelor's Degree, Required. + 1 year or more in customer service with issues resolution experience, Preferred. + Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required. + Basic understanding of Business Finance, controls and metrics Beginner, Required. Job Category: Operations and Support Our Culture & Commitment : At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: 58500 Maximum Pay Range: 58500 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . #wd

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Greensboro, North Carolina (hybrid) Are you a proactive strategic thinker ready to redefine the role of an Executive Assistant in a dynamic legal environment? Do you thrive in high-energy settings where your ability to anticipate needs is valued and rewarded? Are you passionate about leveraging technology, including AI, to enhance executive operations and growth potential? Are you ready to play a pivotal role in a rapidly growing firm, helping leadership execute strategic priorities and drive continued growth? Final question: When faced with a challenge, do you get excited or run away? Important: To apply If you have any questions, please email recruit@crisp.co only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. Recruiters do not contact. Schwartz, Conroy & Hack P.C. has been a pillar in the legal community for over three decades, advocating for businesses and individuals in complex insurance recovery and commercial litigation cases. Founded by Evan Schwartz, the firm has built a reputation for strategic, results-oriented approaches that hold insurance companies accountable, ensuring they fulfill their promises to clients. Our practice areas extend across the spectrum of insurance and business law, ranging from long-term disability claims to intricate business disputes and real estate litigation. This diverse expertise, combined with a commitment to delivering cost-efficient results, helps our clients remain focused on their business objectives while confidently navigating legal challenges. We are known for our perseverance and creativity in the face of dispute resolution, principles that have guided our growth and success. We are seeking an Executive Assistant to join Schwartz, Conroy & Hack P.C. and serve as a strategic partner to our managing partner, Evan Schwartz. This position is not just about managing administrative tasks; it's about creating additional bandwidth for Evan, allowing him to focus more on strategic and high-value activities. Your role will be integral to enhancing the firm's performance, growth, and innovation through proactive support and strategic input. For the right candidate, this position holds the potential to evolve into a Chief of Staff role as trust and responsibilities expand. This is a primarily remote role, with a strong preference for candidates located in or near the Greensboro, Triad, or Triangle areas of North Carolina to facilitate meaningful face-to-face collaboration. The role also includes periodic in-person meetings and occasional travel, including potential travel to New York. What you'll do: • Executive Support & Time Management: Own scheduling, email management, travel logistics, meeting coordination, and follow-up for the Managing Partner, proactively organizing priorities and protecting his time so he can remain focused on strategic and high-value activities., • Strategic Coordination: Ensure prioritization of business development and high-value legal work, liaising with internal teams to maintain momentum on strategic initiatives., • Priority & Follow-Through Management: Track key commitments, action items, and strategic priorities, proactively following up with Evan and internal stakeholders to ensure important initiatives continue moving forward., • Proactive Anticipation: Develop a deep understanding of evolving needs to anticipate requirements and take action without direct instruction., • Technology Integration: Utilize AI tools to manage information, organize priorities, enhance workflow efficiency, and surface relevant insights to support informed decision-making., • Relationship Management: Maintain and nurture critical internal and external relationships, ensuring effective communication and alignment with Evan's objectives. What we're looking for: • Executive Support Experience: Proven high-level executive support experience, ideally supporting an owner, CEO, managing partner, or other senior leader. Law firm experience is not required; experience in professional services or other growth-oriented environments is preferred., • AI & Technology Proficiency: Comfortable leveraging AI, technology, and data to organize information, improve efficiency, surface insights, and support executive decision-making., • Strategic & Proactive Mindset: Demonstrated ability to anticipate needs, identify priorities, exercise sound judgment, and take action without waiting for detailed direction., • Organization & Follow-Through: Highly organized and dependable, with the ability to manage multiple priorities, track commitments, and ensure important tasks and initiatives do not fall through the cracks., • Communication & Relationship Skills: Exceptional ability to communicate diplomatically and effectively with leadership, team members, clients, and external professional relationships., • Trust & Discretion: Demonstrates exceptional integrity, judgment, and discretion when handling confidential business, financial, professional, and personal information., • Adaptability & Positive Attitude: High-energy, flexible, and solutions-oriented, with the ability to adapt as priorities evolve in a dynamic, growth-oriented environment. Why you should work here: • Growth Opportunity: Be part of a firm with a significant growth trajectory, where your contributions can directly influence our success and strategic direction., • Innovative Culture: Work in an environment that embraces technology and innovation, providing opportunities for personal and professional development., • Leadership Exposure: Direct partnership with firm leadership, offering unique insights into high-level strategic decision-making., • Impactful Work: Play a crucial role in supporting the firm's growth, strategic direction, and continued success while helping leadership operate at a higher level. Join Schwartz, Conroy & Hack P.C. and make a lasting impact as an Executive Assistant positioned at the heart of our firm's strategic endeavors. We invite you to be a catalyst for transformation, driving growth and innovation while enhancing your career. If you are ready to take on this rewarding challenge, helping us achieve remarkable results, we encourage you to apply.

Job Description SUMMARY: The position of Customer Support Specialist-Bilingual provides for efficient and effective service to Spanish-speaking customers, prospective customers and branch personnel via inbound telephone calls, email requests, secure messages, chat or other avenues approved by the Bank. The position provides first call resolution for all retail banking inquiries, some commercial inquiries, Online Banking (Retail and basic Business), Bankcard, Mobile Deposit and Bill Pay products. Service support also includes preparing stop payments, processing telephone transfer requests, and performing routine operational duties as directed. In addition to service support for these customers, potential cross-sell opportunities should be identified and referred to the Customer Support Specialist IIs and Senior Customer Support Specialists. Incoming calls are received from customers in multiple states. This incumbent should be a customer service oriented, fast learner and able to work in a fast paced environment and handle extremely confidential information. Monday-Friday 11a-8pm available to work every other Saturday 9am-4pm ESSENTIAL FUNCTIONS: • This position specializes in helping Spanish-speaking callers in Spanish., • Answers all retail and some basic commercial customer phone call inquiries including, but not limited to: account inquires; general loan inquiries; stop payment requests; address/account type changes; loan payment reversals; fee or charge reversals., • Returns customer phone messages from after hours., • Performs account transactions including, but not limited to: payments & transfers., • Assists customers with Telephone Banking inquiries including, but not limited to: password resets; basic system training; and basic troubleshooting., • Assists customers with Online Banking inquiries including, but not limited to: password resets; secure access code delivery/retrieval, basic system training; Mobile Deposit enrollment/check deposit; Bill Pay enrollment/payment processing, e-Statement enrollment, external transfers, personal financial management tools and overall troubleshooting., • Assists customers with Debit Card inquires including, but not limited to: new/replacement/ existing card activations/PIN sets/resets and travel maintenance, card reorders, card closures, temporary card limit increases and card status research/changes resulting from Fraud Alerts or lost/stolen cards. Completes customer card transaction disputes., • Researches and responds to secure/unsecure customer messages., • Serves as a resource for operations, policy and procedure information to associates and customers by remaining current on all new and existing products specific to the Customer Service. Keeps abreast of bank- wide changes and be able to communicate the impact to customers., • Provide, present and promote Service Excellence to all external and internal customers., • Completes training as assigned., • Completes annual compliance courses., • Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act., • Adheres to all levels of our Service Excellence standards., • Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. • High school diploma or general education degree (GED); or the equivalent combination of education and experience. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business, financial industry or branch banking related., • Excellent verbal and written communication skills in both English and Spanish required., • Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures., • Excellent organizational and time management skills. Ability to work with minimal supervision. Ability to prioritize work and responses to customers., • Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheets, web-based programs and specialty software programs., • Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions. Application of Active Listening to effect problem solving for customer inquiries., • Additional preferred skills include customer service, product knowledge, quality focus, problem solving, documentation skills, listening, phone skills, conflict resolution, information analysis, and multi-tasking. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionDescription: Customer Experience Coordinator Classification: Non-Exempt Reports To: Customer Experience Center Manager Position Overview The Customer Experience Coordinator is responsible for providing customers with a seamless and positive experience from their initial contact through post-purchase support. This position serves as a primary point of contact for customers and works closely with sales, operations, technical support, installation, and other internal teams to ensure customer needs are addressed efficiently and professionally. The ideal candidate is organized, customer-focused, and an excellent communicator who can manage multiple priorities while maintaining a positive and solutions-oriented approach. Key ResponsibilitiesCustomer Support • Serve as a primary point of contact for customer questions, product information, and concerns., • Manage customer communications by phone, email, live chat, social media, and other available channels., • Provide timely, professional, and helpful responses throughout each customer interaction., • Follow up after customer inquiries and service interactions to ensure concerns are fully resolved., • Address customer complaints with patience and empathy while working toward a timely resolution. Order and Service Coordination, • Assist customers with order processing, tracking, product delivery, installation, and service scheduling., • Coordinate with operations and field teams to ensure appointments are scheduled efficiently., • Communicate order updates, scheduling changes, and delays to customers promptly., • Offer alternative solutions when delays or service challenges arise. Customer Education, • Educate customers on the proper operation and maintenance of their home generators., • Provide basic troubleshooting support and escalate complex technical issues to the appropriate department., • Help develop and distribute customer resources, including FAQs, how-to guides, and maintenance tips. Customer Feedback and Reporting, • Gather customer feedback through surveys, reviews, and direct communication., • Maintain accurate records of customer interactions, concerns, resolutions, preferences, and special requests., • Monitor customer satisfaction trends and identify recurring concerns or opportunities for improvement., • Provide reports to leadership regarding customer service performance, satisfaction, and common challenges. Team Collaboration, • Partner with sales, technical support, installation, operations, and marketing teams to create smooth customer handoffs., • Help ensure customer-facing teams remain aligned on customer expectations, product information, and company policies., • Clearly communicate promotional offers, product features, and service updates to customers., • Identify and recommend process improvements that enhance the customer experience and operational efficiency., • Maintain current knowledge of company products, services, and industry trends. Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. After completing the first 30 days of employment, employees may be eligible to work from home on Wednesdays, based on satisfactory performance and business needs. Requirements: Qualifications • At least two years of customer service or customer experience experience preferred., • Experience in a technical, home services, or home appliance industry is a plus., • Strong verbal and written communication skills., • Excellent organizational and time-management abilities., • Ability to manage multiple responsibilities and prioritize tasks effectively., • Strong interpersonal, problem-solving, and conflict-resolution skills., • Ability to handle challenging or high-pressure situations calmly and professionally., • Proficiency with customer relationship management systems and Microsoft Office., • Ability to work independently and collaboratively as part of a team. Key Attributes, • Customer-focused and committed to exceeding expectations., • Empathetic, patient, and professional., • Detail-oriented and highly organized., • Proactive and solutions-oriented., • Flexible and adaptable to changing customer and business needs., • Positive attitude and a desire to continuously improve the customer experience. Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. • Ability to sit or stand for extended periods., • Manual dexterity necessary to operate a computer and other office equipment., • Ability to lift up to 15 pounds., • Vision and hearing abilities necessary to perform the essential duties of the position. Equal Employment Opportunity The company is an equal opportunity employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. This job posting describes the general nature and level of work associated with the position. It is not intended to include every responsibility or duty that may be assigned. Responsibilities may change based on business needs. This posting does not create an employment contract and does not alter the at-will employment relationship.

Job Description Graham Personnel Services has several openings for Tier 1 Technical Support CSR's to support our client in Greensboro. Must report in person (no remote option)Start date: 9/2Pay rate: $15/hr. and $16/hr for Bilingual in Spanish & FrenchHours: 9am-4:30pm M-F during training and 10:30am-7pm after training Job Requirements: • Become a Subject Matter Expert (SME) of clients’ products and services, and remain informed and knowledgeable of product and business changes, • Resolve customer issues or concerns via phone, chat, or email by asking troubleshooting questions to diagnose and provide accurate product and service information, according to established policies and procedures, • Accurately and efficiently update CRM / databases of all customer inquiries and request of warranty replacements, • Provide exemplary customer service by actively listening to customer issues or concerns, speak to customers in a professional dignified tone, provide empathy and understanding of the customer’s point of view, and handle every call with enthusiasm and pleasantries, • Maintain required performance expectations in quality, availability, call handle time, attendance, promptness Knowledge, Skills, & Competencies: • Exemplary Customer Service (Contact Center experience a plus) with ability to communicate with diverse audiences, • Excellent Active Listening skills, • Clear and tactful communication, both verbal (pronunciation) and written (accurate spelling and grammar), • Service all customers, especially those agitated, with a pleasant and professional demeanor, • Technical and mechanical aptitude with ability to understand, troubleshoot and resolve technical issues, • Ability to manage customer information with sensitivity and discretion, • Highly accurate and detail oriented, • Ability to multi-task, • Flexibility in job hours from 8:00am-7:00pm Monday through Friday and a monthly Saturday 9:00am-5:00pm., • Computer literate and proficient at typing (require 40 wpm / 6,000 kph), • Excellent attendance and punctuality #PROF26

Job Description SUMMARY: The position of Customer Support Specialist provides for efficient and effective service to customers, prospective customers and branch personnel via inbound telephone calls, email requests, secure messages, chat or other avenues approved by the Bank. The position provides first call resolution for all retail banking inquiries, some commercial inquiries, Online Banking (Retail and basic Business), Bankcard, Mobile Deposit and Bill Pay products. Service support also includes preparing stop payments, processing telephone transfer requests, and performing routine operational duties as directed. In addition to service support for these customers, potential cross-sell opportunities should be identified and referred to the Customer Support Specialist IIs and Senior Customer Support Specialists. Incoming calls are received from customers in multiple states. This incumbent should be a customer service oriented, fast learner and able to work in a fast paced environment and handle extremely confidential information. Schedule: Monday-Friday 11am-8pm (must be able to work every other Saturday (9am-4pm) ESSENTIAL FUNCTIONS: • Answers all retail and some basic commercial customer phone call inquiries including, but not limited to: account inquires; general loan inquiries; stop payment requests; address/account type changes; loan payment reversals; fee or charge reversals., • Returns customer phone messages from after hours., • Performs account transactions including, but not limited to: payments & transfers., • Assists customers with Telephone Banking inquiries including, but not limited to: password resets; basic system training; and basic troubleshooting., • Assists customers with Online Banking inquiries including, but not limited to: password resets; secure access code delivery/retrieval, basic system training; Mobile Deposit enrollment/check deposit; Bill Pay enrollment/payment processing, e-Statement enrollment, external transfers, personal financial management tools and overall troubleshooting., • Assists customers with Debit Card inquires including, but not limited to: new/replacement/ existing card activations/PIN sets/resets and travel maintenance, card reorders, card closures, temporary card limit increases and card status research/changes resulting from Fraud Alerts or lost/stolen cards. Completes customer card transaction disputes., • Researches and responds to secure/unsecure customer messages., • Serves as a resource for operations, policy and procedure information to associates and customers by remaining current on all new and existing products specific to the Customer Service. Keeps abreast of bank- wide changes and be able to communicate the impact to customers., • Provide, present and promote Service Excellence to all external and internal customers., • Completes training as assigned., • Completes annual compliance courses., • Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act., • Adheres to all levels of our Service Excellence standards., • Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. • High school diploma or general education degree (GED); or the equivalent combination of education and experience. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related., • Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures., • Excellent organizational and time management skills. Ability to work with minimal supervision. Ability to prioritize work and responses to customers., • Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheets, web-based programs and specialty software programs., • Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions. Application of Active Listening to effect problem solving for customer inquiries., • Additional preferred skills include customer service, product knowledge, quality focus, problem solving, documentation skills, listening, phone skills, conflict resolution, information analysis, and multi-tasking. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionDescription Job Overview: Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction. Location: Greensboro, NC On site job Salary Range: $38.500- $49.500 yearly Key Responsibilities • Handle customer inquiries via phone, email, and chat, • Resolve customer issues and escalate when necessary, • Maintain customer records and update account information, • Provide product and service information to customers, • Assist with order processing and tracking Skills, Knowledge and Expertise • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred, • Strong communication and problem-solving skills, • Proficiency in customer service software, • Ability to work in a fast-paced environment Benefits • Competitive salary range: $38.500- $49.500 yearly, • Health, dental, and vision insurance, • 401(k) with company match, • Paid time off and holidays, • Professional development opportunities

Job Description Description Our client is seeking a help desk analyst to provide IT support to end user across North America. This position will be onsite 5 days a week in the Greensboro location. Key Responsibilities - Diagnose and resolve technical issues for products and services. - Deliver prompt, professional support to customers through phone, email, and chat. - Guide customers through step-by-step solutions to address their concerns. - Escalate advanced or specialized issues to the appropriate support teams. - Record all customer interactions, troubleshooting steps, and resolutions in the help desk system. - Conduct follow-ups to confirm full resolution and customer satisfaction. Description: Application Support Professional - This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes and tools to achieve the end results. The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team. Proven Experience in a customer Service or technical support role Excellent Customer service skills Excellent written and oral communication skills Strong organizational skills Strong interpersonal skills Strong analytical ability to troubleshoot complex problems Solid Microsoft environment knowledge Solid understanding of TCP/IP and networking principles Skills Help desk, Help desk support, Customer service, Support Top Skills Details Help desk,Help desk support,Customer service,Support Additional Skills & Qualifications Desire to learn and be part of a team Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Greensboro, NC. Pay and Benefits The pay range for this position is $17.00 - $18.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greensboro,NC. Application Deadline This position is anticipated to close on Sep 18, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Email-Chat only, No Phones / Competitive Hourly Pay / Comprehensive Employee Benefits Package - As a Chat and Email Support Agent at Primex Family of Companies, you will: Provide exceptional customer service through chat and email channels by promptly responding to inquiries, resolving issues, and a

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

Demonstrate professionalism and courtesy in every interaction, supporting efforts to simplify the purchasing experience.

At Weights & Biases, our mission is to build the best tools for AI developers.We founded our company on the insight that while there were excellent tools for developers to build better code, there were no similarly great tools to help ML practitioners build better models.Starting with our first expe

Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troublesho

Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior.With a combination of industry-leading tools, services, and exp

Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troublesho

Generate new sales leads through outbound phone and email prospecting and in close alignment with the sales team.

Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troublesho

Work through lead lists with determination, consistently meeting or exceeding SLAs, and maintaining focused activity to support weekly reporting and performance metrics. During your time on this team, you’ll grow and develop your career with strong support from team members who are committed to in

CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud.

AI platform for the transportation logistics marketspace providing the trucking industry’s most effective transportation management platform (TMP) to improve fleet management and delivery systems and increase profits for our customers.Through innovation and invention, our software individualizes w

Identify and qualify new business opportunities through outbound prospecting activities including email, phone, LinkedIn, and other channels.

Working in an open, friendly environment with a supportive, energetic team. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer Service Rep with a focus on Int

Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources. Assist sales management in conveying customer needs to product managers, and technical support staff. Benefits to support your he

AI agents working on behalf of people and businesses to complete dynamic tasks at runtime.Our mission is to unlock the agent economy by empowering developers and enterprises with the secure, scalable foundations they need to build, deploy, adopt, and trust agentic applications.To do this, we’re bu

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With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or as

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Welcome to Voda Cleaning and Restoration!.Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovati

The Personal Lines CSR at Godwin Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while c

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

As an employer of choice, the City of Greensboro is committed to providing our employees with meaningful careers, competitive benefits, wellness resources, and programs designed to support their professional and personal well-being. We offer an outstanding benefits package that supports your well-be

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

As America's largest supplier of respiratory and durable medical equipment, Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home.We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with t

Job Opportunity At American Family Care.American Family Care (AFC) is one of the largest primary and urgent care companies in the U.Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine.Each location is equipped

Provides clerical and logistical support.

Close More Deals | Earn More Money | $125,000 - $250,000 Annually.At Erie Home, a leading provider of residential roofing solutions, we set you up for success pre-qualified leads, paid training, and control of your income.Were hiring Sales Representatives to help strengthen communities by safeguard

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Drive Results & Support Growth: Deliver exceptional customer service, ensuring sponsorships translate into real community engagement and a lasting impact. Join us at LAW Publications and be part of a team that's transforming communities and supporting law enforcement agencies across the country. Tea

You will assess each homeowner's needs, provide honest recommendations, and support the customer through every step of their journey with Baker, from the first visit through the completed project. Support customers through the full journey, from first visit to completed project, with strong follow-u

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Drive and support the sale of T-Mobile Fiber's residential product suite by being a brand ambassador visiting residential customers face to face through tactics including canvassing and cold calling. We are proud of our entire OSL family as well as our business partners across North America who have

As an Education Sales Representative, you will play an important role in supporting the next generation of skilled technicians. Working closely with students, faculty, and educational institutions, you will help future professionals identify the right tools for their careers while representing a res