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Job Description Essential Functions: • Work with the customer (Product Owner and other stakeholders as required) directly on a frequent basis to gather, refine and confirm requirements throughout the project's duration., • Liaise between the developer(s) and the customer to ensure that the customer requirements are clearly communicated to the developer(s)., • Understand the business requirements of the application and translate those requirements to the developers and testers., • Answer questions around the details of confirmed requirements. In the event that new questions or issues arise, the Requirements Manager will work with the customer to verify, confirm and/or request decisions when new questions or issues arise, • Work with the Scrum Master and the Customer to prioritize requirements., • Record and track issues using JIRA software the details of these interactions and develop the Release Notes in preparation for deployments., • Works with the IT Project Manager to ensure the PM is aware of changes to requirements, especially changes that impact the scope, schedule or cost., • Ensures that the developers have the information they need to properly code the project's functionality, including coordinating Customer meetings as needed so that the team can interface directly., • Works closely with the Testers to ensure there are clear test plans and occasionally providing ad-hoc testing support., • Lead meetings with potential new customers, gathering high-level requirements and participating in cost estimation meetings for new work., • Performs other related duties as assigned. Qualifications: • If candidate is selected for the program, proof of vaccination is required., • Must have a TS/SCI with Poly, • Ability to organize and track complex requirements, • Ability to gather requirements - what does the customer need the application to do, what features have they not thought of, and the ability to analyze to a very detailed level to extract exactly what is needed, • Ability to multi-task in a fast paced environment, • Knowledge of JIRA and Confluence, • Understanding of Agile, • Strong attention to detail and ability to work under constant deadlines, • The ability to develop interface control documents as required by the sponsor, • Excellent communication skills via various methods; face to face, email and chat, and the ability to work as part of a team as well as individually, • Ability to trouble shoot issues and work with the team to resolve to customer's satisfaction., • Excellent writing skills, • Ability to put together workflow diagrams and role matrixes About AEVEX Aerospace AEVEX Aerospace, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits. Equal Employment Opportunity: AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job DescriptionSalary: SUMMARY: The Project Manager, Senior will lead complex technology projects from initiation to completion bridging technical expertise with project management skills to ensure successful delivery within scope, budget, and timeline. DUTIES AND RESPONSIBILITES: • Project Leadership: Plan, execute, and oversee technical projects, ensuring milestones are met and deliverables align with strategic goals., • Technical Coordination: Work closely with engineering, IT, and development teams to understand technical requirements and resolve challenges., • Sustain and modernize cloud based data analytics platform, • Implement advanced analytics including AI/ML and NLP, • Oversee Platform Architecture and Integration, • Budget Management: Monitor project budgets and optimize resource allocation to achieve financial targets., • Stakeholder Communication: Serve as the primary liaison between technical teams, clients, and senior leadership, providing regular updates and progress reports., • Risk Mitigation: Identify risks early and implement mitigation strategies to safeguard project success., • Process Improvement: Apply best practices and agile methodologies to enhance project workflows and efficiency., • Team Leadership: Foster collaboration and accountability among project team members, ensuring a high-performance culture. JOB REQUIREMENTS: • Expertise in training and managing a team of security professionals to execute against a significant volume of work in progress leveraging agile best practices., • Expertise in supporting audit findings, remediation activities, and documentation gaps as well as train others against best practices to achieve maximum ATO duration., • Shall have a minimum of two industry recognized certificates. CISSP preferred. Other acceptable certificates include Security+, Certified Information Security Manager (CISM), GIAC Security Essentials Certification (GSEC), CCSK, Certified in Governance, Risk and Compliance (CGRC), (formerly CAP))., • Shall have a minimum of five years experience with, and depth of understanding of, Platform Security requirements and experience with NIST security requirements on large scale deployments., • Shall possess a current Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM), or achieve certification within 180 days of contract award. No substitutions will be accepted., • Shall have a minimum of five years of experience with the following:, • Ability to complete all cloud security actions required to accomplish Risk Management Framework (RMF) workflows including but not limited to tasks associated with the ATO and security/privacy documentation., • Expertise to define requirements for use case onboarding of SaaS and PaaS solutions following an ATO., • Competent to manage multiple projects through the entire RMF lifecycle including decommissioning after product sunset occurs., • Expertise in developing repeatable templates to leverage to answer hybrid and customer responsible security controls and ensuring total team compliance in leveraging necessary templates and tools., • Expertise in training and managing a team of security professionals to execute against a significant volume of work in progress leveraging agile best practices., • Responsible to support audit findings, remediation activities, and documentation gaps as well as train others against best practices to achieve maximum ATO duration., • Minimum of three years of hands-on experience managing performance and team standards including collecting input from customers and adjusting expectations as needed. SUCCESS FACTORS: • Proven ability to manage budgets and drive financial outcomes., • Exceptional communication, problem-solving, and organizational skills., • Strong decision-making and leadership capabilities., • Ability to manage multiple projects simultaneously., • Proactive problem solver with a can-do attitude., • Excellent time management and organizational skills., • Strong analytical and strategic thinking skills. EDUCATION AND EXPERIENCE: • Bachelors degree in computer science, Engineering, or a related field (Masters preferred)., • 10+ years of experience in technical project management, preferably in the technology or IT sector., • Strong understanding of project management tools and methodologies, such as Agile and Scrum., • Technical knowledge in software development, systems engineering, or infrastructure management., • Ability to plan and execute in a remote first culture. Transitioning military and/or Veterans with IT/IS, finance, and/or healthcare systems specialties are invited to apply. Sprezzatura is an equal opportunity employer and offers benefits including healthcare and paid vacation time. WORK AUTHORIZATION This role requires you to live within the United States. Evidence of work authorization upon employment isrequiredin compliance with the Immigration Reform and Control Act of 1986.Completion of USCIS form I-9 will be required to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Sprezzatura expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability ofSprezzatura semployees to perform their job duties may result in discipline up to and including discharge. CLEARANCE REQUIREMENT This position may require Public Trust clearance. Candidates must undergo a background investigation, including a review of employment history, education, criminal record, and financial history. The clearance process ensures that the candidate is reliable, trustworthy, and of good conduct and character. Employment offers are contingent upon successful passing a public trust clearance process. COMPANY DESCRIPTION Sprezzatura () is a Washington, DC-area Service-Disabled Veteran-Owned Small Business (SDVOSB) that enables client success by supplying insight and leadership at the intersection of people, processes, and technology. remote work

Job Description JOB NUMBER: 1612 | LOCATION: Washington, DC / Remote CLEARANCE/ACCESS LEVEL: NACI AMDEX.ai The Art of Data Science We are a seasoned Full-spectrum data solutions firm. We deliver insights, strategies, data analytics, and technical expertise to accelerate data modernization. We specialize in data sciences and cloud solutions, application development and maintenance, program management, and health IT operations leveraging experience and trusted talent to solve the federal government’s most pressing business and technical challenges. Without you, it’s just data. AMDEX is seeking an experienced Program Manager to join our dynamic team supporting a federal client. The services performed under this contract will enable our customer to enhance procurement operations and expand capabilities to support mission needs, with • acquisition management support,, • acquisition planning and strategy support,, • preparing cost estimates and price analysis,, • market research and surveys,, • preparation of technical documentation, and, • Managing clients:, • Building a knowledge base of each client's business, organization and objectives, • Managing day-to-day client interaction, • Setting and managing client expectations, • Communicating effectively with clients to identify needs and evaluate alternative business solutions., • Continually seeking opportunities to increase customer satisfaction and deepen client relationships., • Achieving operational objectives and contributing information and recommendations to strategic plans and reviews, • Implementing productivity and quality standards, • Providing technical direction and guidance to staff to ensure contract requirements and expectations are clear, success criteria are defined, progress toward results are monitored, and that all activities are performed in compliance with the terms of the contract, • Identifying risks and appropriate mitigation strategies, • Meeting financial objectives by forecasting requirements, preparing budgets, scheduling expenditures, analyzing variances, and initiating corrective actions, • Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, Education, Management Sciences, Psychology, Human Resources Development/ Management, or other related discipline or equivalent experience in a technical or business discipline, • Project Management Professional (PMP), • At least fifteen (15) years of relevant experience, • Thorough understanding of Federal Acquisition Requirements (FAR), • Understanding of Data Analytics and Reporting AMDEX Corporation offers a competitive salary package and attractive benefits package. • Medical | Dental | Vision (Base plan employee premiums 100% company paid), • Employer Paid Life and Disability Insurance, STD and LTD, • Employee Assistance Plan and Employee Discounts, • 11 Federal Holidays | PTO accrual with carryover, • 401(k) Plan with company match | Flexible Spending Accounts: Medical, Dependent, Transit EOE M/F/D/V

Job Description Responsibilities Job Summary A PACS Technical Support Engineer is responsible for the advanced design, implementation, documentation, support, and maintenance of customer solutions and business applications infrastructure. This individual works with other teams and customers to successfully complete these duties. This role is also responsible for understanding the strategic direction of the company and executing well-defined plans focused on scaling and improving the client experience. This position requires advanced troubleshooting skills, knowledge of the company’s products and platforms, and the ability to effectively prioritize issues by leveraging relationships with both customers and internal groups. Essential Duties and Responsibilities • Work with various teams and technologies to design, implement, document, and support solutions for customer needs., • Provide customer support from escalated cases and direct contact with customers as necessary., • Extract product information from various sources and documents where necessary to facilitate support., • Provide product training to Admins and Service Training to Service-level users where necessary., • Perform Pre-Sales evaluations of customer needs and provide a Level of Effort assessment., • Coordinate with Project Managers when necessary to complete project objectives., • Maintain a strong culture of Root Cause Analysis and Constant Improvement within the PACS team., • Perform software validations for various company systems., • Maintain an in-depth working knowledge of products and systems within the company., • Integrate solutions within public cloud environments and the company’s product offerings. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned, and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience • Strong knowledge of the following items:, • Linux OS and various distributions, • Networking concepts and troubleshooting, • Hypervisor/Containerization technology, • Familiarity and experience with scripting, data serialization, and Relational Database Languages, • Familiarity with healthcare interface standards (HL7, DICOM, etc.)., • Strong troubleshooting and critical thinking skills., • Professional communication skills, to be used internally and externally., • 3+ years of experience in a similar role., • Experience in Radiology or Healthcare IT., • RHCSA or equivalent preferred, • Experience in Public Cloud Environments Quality Standards • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors., • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance., • Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA., • Follows OSHA regulations, RadNet and site protocols, policies and procedures., • Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times., • Practices universal safety precautions., • Promotes good public relations on the phone and in person., • Adapts and is willing to learn new tasks, methods, and systems., • Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines., • Consistently adheres to the time management policies and procedures., • Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling or feeling, speaking, listening and high-level cognitive thinking. This position also requires the ability to lift boxes and equipment up to 50lbs. Must be able to use a computer and other office machinery, including copiers, scanners, and computer software. Working Environment This position is remote, with travel to an office less than 10%. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

Job Description Role: Remote Help Desk Pay Rate: $25/hr W-2 (12hr shifts – OT will pay time and a half) Clearance: Top Secret Location: REMOTE – but must be local to DMV Notes: • There will be a 1-2-day training period before being put on the team to support the disaster recovery efforts from the help desk. Job Description: Seeking Help Desk Specialists to support our customer. This position will provide Tier 2 service desk support for the client's employees and customers. The Enterprise Services Desk (Help Desk) is focused on first contact resolution as much as possible and operates using shifts that can vary and with staff being adjusted to meet requirements in order to provide IT support for our client's employees and customer. Job Responsibilities Include: • Provide technical assistance and support for incoming questions and issues related to computer systems, software, and hardware., • Respond to queries and troubleshoot over the phone., • Utilize the customer’s extensive knowledge base to find solutions to issues., • Utilize remote desktop control utilities to assist end users with problems and to show users how to perform certain tasks., • Occasionally train new staff once the candidate is up to speed and confident in the customer environment., • This is a 24/7 Help Desk supporting FEMA, • This role requires shift work within core hours of 5am-8pm, 7 days a week only in case of a national emergency Company DescriptionAgensys Corporation is a small business IT Services firm headquartered in Loudoun County, Virginia. Our proven methodologies allow us to identify, attract and retain the highest quality of IT professionals. Agensys Corporation’s leadership team capitalizes in over 30 years of expertise in government and commercial sectors and is one of the fastest growing Services firms in the DC Metro Area. Our goal is to develop strong relationships with our partners to understand and exceed the needs of their unique environments.Agensys Corporation is a small business IT Services firm headquartered in Loudoun County, Virginia. Our proven methodologies allow us to identify, attract and retain the highest quality of IT professionals. Agensys Corporation’s leadership team capitalizes in over 30 years of expertise in government and commercial sectors and is one of the fastest growing Services firms in the DC Metro Area. Our goal is to develop strong relationships with our partners to understand and exceed the needs of their unique environments.

Job Description **If an acceptance offer is given, proof of vaccination is required. Must have an active TS/SCI clearance with Poly and be crossover eligible. Intelligence Technical Specialist to provide document scanning support to the declassification program in the Warrenton, VA area. This position's primary responsibility is to support the digitization effort to convert paper documents to image, performing quality control of images and indexing various fields pulled from the scanned documents. In this position every individual will be cross-trained so that the entire life-cycle of digitization can be performed by each member of the team. This ensures quality assurance in scanning, indexing, and editing. The successful candidate will be a self-motivated, independent worker who can also work in and contribute to a team environment. The candidate will be part of a team that maintains data entry production, scanning; prepares work to be processed; and inputs data in a classified environment. This position requires extreme attention to detail and the ability to adapt to changing work requirements and priorities. Must work 8 hours a day – and cover time to 4:30pm. Essential Functions: • Review and prepare files and documents based on conversion requirements to include but not limited to: arranging records in date order, removing duplicate copies, removing staples and clipping multipage documents, • Determine which scanning device will properly perform the operations depending on the type of quality of documents to be imaged, • Perform and monitor all activities required to scan the documents, • Receive boxes check in to database and track from start to finish, • Schedule and coordinate meetings and coordinate transportation, • Maintain inventory of workstations and all equipment, • Responsible for taking care of walk in customers, • Provide daily preventative maintenance (care and cleaning) of all scanning equipment as recommended by the manufacturer or as needed, • Review the scanned document images electronically to verify that all pages within the document were scanned accurately and completely. The review shall include a 100% verification of each scanned page image to ascertain the image quality. Rescanning of documents will be required if the scanned images are deemed poor quality., • Perform hardcopy scanning, microform, scanning, oversized scanning (e.g. maps, charts, and drawings) and image formatting/conversion, • Deliver scanned pages in electronic format and meet scanning targets and deadlines, • Performs other related duties as assigned. Qualifications: • High School Diploma or equivalent with 6 plus years of work experience. If an acceptance offer is given, proof of vaccination is required., • Must have an active TS/SCI clearance with Poly and be crossover eligible., • Ability to lift cartons weighing up to 35 pounds, as required, • Previous scanning experience is required, • Must have strong attention to detail with focus in QC and Indexing, • Ability to use various scanning and viewing equipment and tools to ensure accuracy and quality while meeting goals and requirements, • Ability to communicate clearly and effectively, • Effective interpersonal skills and the ability to work well as a team member, • Must have an understanding of security requirements and be able to adhere to them, • Exceptional Customer service skills, • Ability to work independently or with minimal supervision, • Ability to adapt to changing work requirements and priorities, • Extensive knowledge in the use of MS Office, the Internet, and other internal applications necessary to complete routine and moderately complex tasks, • Excellent working knowledge of computer software to include search capabilities, • Working knowledge of customer systems preferred. Proficient in digitizing all types of film to include, microfilm, microfiche, aperture cards. About AEVEX Aerospace AEVEX Aerospace, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits. Equal Employment Opportunity: AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job DescriptionConsulting Services Group (CSG) is a premier provider of support services, bringing a new and unique level of subject matter expertise to our clients. Our innovation-led services provides comprehensive solutions to our clients who face high-stake challenges related to managing essential programs, growth and transformation, critical communications, and logistics. Our people bring unparalleled expertise and dedication and we are always looking to expand our team. To meet our needs, we are looking for a Technical Targeting Officer to work out of McLean, Virginia to support a client’s challenging operational requirements at multiple locations in the Washington Metropolitan Area. Successful Technical Targeting Officer candidates will support cutting-edge intelligence operations using specialized, state-of-the-art tools and technologies while working in an integrated government-contractor team. Responsibilities include technical research using customer tools, technical analysis, and report writing; operational concept development; stakeholder engagement; and preparation and presentation of reports to all levels of customer management. This work is increasingly complex and highly dynamic. It affords the successful candidate considerable opportunity to address high-profile intelligence issues and apply the full-range of analytic tradecraft to sophisticated, challenging worldwide missions. Key to this work is being able to identify and assess the right entities and the right vulnerabilities and technology trends to enable new collection operations that answer critical intelligence issues. This endeavor requires strong analytic, research and investigative skills combined with ops sense and personal initiative and some technical expertise or aptitude. Technical Targeting Officers must be able to think critically and communicate highly complex technical information accurately, clearly, and in proper context while working collaboratively in a team environment. Candidates should be comfortable with drafting and disseminating written reports and requests for information. The ability to confidently deliver clear and concise briefings is a key skill for this role. Qualifications: • Bachelor’s degree and at least 3+ years of relevant professional experience., • Experience in Intelligence Operations / Analysis / Support to Field Operations, • Experience identifying targeting leads through the exploitation of all-source databases and specialized tools, • Experience using customer databases to monitor field traffic and communicate with field offices, • Formal training or certification as a Technical Targeter Compensation and Benefits: We provide compensation commensurate with experience and qualifications. We are proud of the benefits that we offer! In addition to a competitive salary, we provide no cost health, dental, and vision insurance options for our employees. Our paid time off is a generous accrual program with additional time off for sick leave for you or your dependents wellbeing and paid military leave. Our 14 holidays allow our staff the flexibility to take alternative days off throughout the year. Employees also benefit from a retirement plan with immediate match and vesting. Additionally, we offer life and disability insurance, tuition reimbursement, and a rich employee referral program. We are honored to have been recognized as a USA TODAY Top Workplace for 2025. The strong culture that we have built – one that prioritizes work life balance, employee appreciation, strong values, and meaningful work, contributes to an environment where CSG employees feel valued and supported. Application: Applications will be reviewed on a rolling basis. Please let us know if you require accommodations during the application or interview process by reaching us at 540-751-3215. Consulting Services Group, LLC is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, see Equal Employment Opportunity. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules. Your experience helps build the competencies and knowledge that translates to our openings.

Job Description About BuddoBot: BuddoBot, a VelocityBlack company, has been a pioneering force in cybersecurity and data security since 2008. Using the most advanced cybersecurity, engineering, and AI/ML techniques and capabilities, our formidable teams safeguard our nation’s most critical systems across the U.S. military, federal agencies, critical infrastructure, and commercial organizations. Position: Unified Communications (UC) Telecommunications Field-Service Technician Position Summary: Our company is seeking a Telecommunications Field-Service Technician to understand, implement, test, and provide, primarily on-site support for the technical and integration requirements of UC projects, which include VoIP, Video, Presence, Mobile Device, Hosted Voice, Hosted Call Center Services, and Collaboration Applications. Clearance Eligibility: Ability to pass a complete background check, to possibly include a credit check. Salary: The salary offered will depend on education, certifications, length and relevance of work history, and professional experience. DUTIES AND RESPONSIBILITIES: • Support for validation, verification, and testing of Cisco on-prem and Cloud-based telephony solutions, including any related integrations with wired and wireless back-end telephony systems and Telco, and coordination with third-party vendors for applicable application integrations., • Support ordering, receiving, staging, provisioning, and testing of hand-held and desktop telephony endpoints or converged devices, along with training and support of users and local IT support staff., • Support communications systems by helping with necessary efforts for installing, operating, and maintaining voice and data telecommunications network circuits and equipment., • Provide support for site installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools; assessing the installation site; and preparing as-built documentation inputs, as required., • Support voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, ladder racks; establishing connections; programming features and functions; establishing connections and integrations; following industry standards; activating remote access tools; and coordinating with contractors., • Verify service by testing circuits, equipment, devices, and associated integrations; and identifying, correcting, or escalating problems. COMPETENCIES: • Excellent problem-solving and critical-thinking skills., • Strong interpersonal relationship skills., • Ability to follow policies and procedures., • Ability to communicate with users who lack understanding of common technological language/terminology., • Bachelor’s degree in Telecommunications and Information Systems, • Desired:, • CompTIA Network+, • Cisco CCNA, CCNP Voice, • Cisco Unified Communications Manager, • 8-10 years related experience, or equivalent combination of education and experience., • Experience with implementation, maintenance, and/or upgrade of enterprise-grade PBX systems., • Experience with Cisco Unified Communications Manager (CUCM) or similar telephony soft-switch technology., • Excellent written and oral communication, as well as presentation skills., • Strong organizational, problem-solving, and analytical skills., • Ability to manage priorities and workflow., • Demonstrate adaptability and a positive attitude in a fast-paced environment with shifting priorities., • Ability to work independently and as a member of various teams and committees., • Proficient in Microsoft (MS) Office., • Proven ability to handle multiple projects and meet deadlines., • Ability to build rapport, resolve conflicts, and work effectively with individuals and teams., • Ability to interact effectively with individuals at all levels of the organization and from diverse backgrounds., • Good judgment with the ability to make timely and sound decisions., • Exhibit creativity and adaptability while contributing to a collaborative and solution-oriented team environment., • Uphold a neat appearance and courteous attitude in the workplace, contributing to a respectful and professional environment. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • General office environment. Work is generally sedentary but may require movement about the office for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available., • Contractor site with 0-10% travel possible., • Possible off-hours work to support releases and outages., • Occasional movement of small articles up to 10 lbs., • Must be able to remain in a stationary position 50% of the time., • Continually operate a computer and other office productivity machinery., • Occasionally required to move oneself in different positions to accomplish tasks in various environments, including tight and confined spaces., • Continually required to communicate information and ideas so others will understand., • Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Employment Opportunity Veterans/Disabled

Job Description REMOTE Call Center Customer Service Representative (Spanish/English), **Your resume must include your city/state of residence. Our client, a federal agency that provides critical resources during national disasters, frequently requires ramp-ups in staffing to support individuals registering for federal assistance. We are building a pipeline of qualified candidates for future hiring needs as Bilingual Call Center Customer Service Representatives. These positions are temporary contract roles (approximately 6 months or longer once activated). While we do not currently have an immediate opening, we anticipate future needs and encourage interested candidates to apply now so you may be considered when positions become available. Position Overview As a Call Center Customer Service Representative, you will serve as a direct point of contact for individuals seeking federal disaster assistance. Representatives handle inbound and outbound calls, provide accurate information, and enter data into a federal agency system. Preference will be given to bilingual Spanish/English candidates. You must be able to: • Take calls in Spanish and English, • Read forms in Spanish, • Positions operate on a full-time basis only (40 hours/week), • The call center is open 7 days a week, from 6 AM – 12 Midnight EST, • This is an evergreen requisition; applying now allows us to pre-screen and prepare candidates for future start dates., • Once a staffing ramp-up is triggered, you will be notified by our Project Management Team if selected to move forward., • After completing adjudication and required documentation, candidates may be required to start training within 24 hours of notification., • Conduct all calls with patience, tact, courtesy, and empathy., • Accurately gather and enter information into a federal government database during intake calls., • Provide referrals to appropriate support organizations as necessary., • Participate in training sessions and security protocol briefings., • Attend scheduled shift meetings to receive event-specific information., • Experience supporting government call centers (DHS experience preferred)., • Excellent communication and customer service skills., • Must be bilingual Spanish/English (written and spoken)., • Proficient with computers in a Microsoft Windows environment., • Must be a U.S. Citizen, 18 years or older., • Ability to pass a criminal background check for public trust security clearance., • Flexible, dependable, and able to work independently.

Job DescriptionOverview Softthink Solutions Inc. (STSI), a trusted provider of IT and professional services to federal agencies, is seeking a highly skilled Help Desk Support Specialist to join our dynamic team. This role focuses on providing exceptional support for Microsoft Office (Word, Excel, PowerPoint) issues, along with other IT-related inquiries, ensuring smooth daily operations for end-users. If you are motivated, results-driven, and thrive in a collaborative environment, we encourage you to apply. Responsibilities • Serve as the primary point of contact for end-users, providing technical support for Microsoft Office (Word, Excel, PowerPoint) and other IT systems., • Troubleshoot and resolve issues related to MS Office applications, including formatting problems, data corruption, and functionality errors., • Offer guidance and training to end-users on best practices and advanced features of Microsoft Office tools., • Manage and maintain ticketing systems to track, prioritize, and document user requests and resolutions., • Assist with hardware, software, and basic network troubleshooting as needed., • Collaborate with IT teams to escalate and resolve complex technical issues., • Ensure all support requests are addressed within defined service-level agreements (SLAs)., • Create and update technical documentation, FAQs, and user guides specific to MS Office applications., • Stay informed about updates and new features in Microsoft Office to enhance support services.Qualifications Required: • Minimum of two (2) years of continuous experience in a Help Desk Support role, with a focus on Microsoft Office applications., • Proven expertise in troubleshooting and resolving issues in Microsoft Word, Excel, and PowerPoint., • Strong ability to work independently and collaboratively with technical teams., • Excellent written and oral communication skills to provide clear guidance and support., • Motivated and results-oriented mindset with a commitment to delivering exceptional customer service.Preferred:, • Familiarity with Office 365 administration and troubleshooting., • Experience creating user guides or training materials for MS Office tools. This is a remote position.

Job Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Customer Service & Sales Associate team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Customer Service & Sales Associate Expectations: * Help local business owners save money on their credit card processing! * Prospect leads thru a combination of warm leads and referrals * Attend appointments set by marketing and pitch Riverside’s products and services * Follow Riverside’s proven sales methods to negotiate and close new deals * Check in with National Sales Managers for support in closing new accounts and to receive additional training * Follow up with leads and move them thru the sales funnel * Attend ongoing trainings to enhance sales skills * Attend AM conference calls to learn about daily bonuses and prizes * Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring immediately for team players who are willing to learn! * Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels of sales experience accepted, some sales experience preferred but not required! * Ability to network/self-market to gain self-generated leads. * We are looking for those with great time management, positive mindset, communication, and integrity; we can teach you the rest! Customer Service & Sales Associate Position Perks: There is extensive training for the Customer Service & Sales Associate position. Riverside's National Sales Managers are also there to guide you during appointments and in reviews. Our motto is Together We Rise so we strive to help you be the best so we can all succeed together * 1099 Sales Associates are commission based with uncapped earnings! * YOU create your own schedule. * Weekly draw available. * Residual Income. * Recruiting bonuses & Referral Program * Train from home over video conference calls. * Remote meetings/conference calls from home and field sales work. * Production bonuses earned weekly. * $75k-95k earned yearly, with top performers making 100k +. * Travel expenses compensated. * Advancement opportunities to Territory Manager and National Sales Manager. * Gas reimbursement. Riverside Payments encourages applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. Riverside Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national original, age, disability or genetics. In addition to federal law requirements, Riverside Payments complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionWho we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!Who we are:\r\n\r\nWhat are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do.\r\n\r\nWelcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.\r\n\r\nWhat we do:\r\n\r\nRiverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.\r\n\r\nWe are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!

Job Description Smart City began more than 30 years ago and has evolved into the nation’s leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 events annually, including virtually every Fortune 500 Company event and major trade show. From auto shows to national political party conventions to world economic summits, Smart City has been on the floor, behind the scenes, and maintaining the connections that enable people to make important things happen. Today, we proudly employ more than 250 team members nationwide. Our Las Vegas headquarters is home to our national customer service, accounting, and technology teams, along with our Network Operations Center (NOC), which provides Internet security services and remote 24/7 monitoring for all of our networks. The CSSR contributes to the overall success of the company by responding to exhibitor inquiries and troubleshooting through a variety of methods including phone calls, in-person interaction and email, ensuring a timely resolution and providing the highest level of customer service. Summary of Key Responsibilities: • Building client relationships, by consulting with clients, primarily exhibitors, on their overall Internet and Telephony needs provide a best fit event solution, • Identify, research, and resolve technical issues with exhibitor’s internet connections, • Crosstrain as networking technician for event installations to grow knowledgebase of technology sales, • Receive and process customer orders, • Sell value-added services, • Collect monies due, • Provide desk support at the show site when necessary, • Researching previous event history, utilizing proprietary company database and other means, • Building detailed quotes for clients and following up on revisions and updates, • Keeping detailed orders in company database and ensuring that all changes are up to date+, • Collecting and rectifying all funds for assigned events. Resolves all errors of customer billing and interfaces with customers to solve issues and suggest additional services, if needed, • Fully utilizes and understands all aspects of company proprietary software system, • Ensures compliance with all company policy, • Provides proactive support and coordination for pre-show and on-site customer approval and signature on all requested services, • Prepares all show site reports, • Communicates with other department team members on customer sales and service issues Qualifications: • High school diploma or GED required.1–3 years customer/exhibitor service experience preferred, • Knowledge of data networking products/services desired, • Excellent oral and written communications skills, strong telephone customer service experience and willingness to interface with customers/management essential, • Personal computer skills required; computer literacy in Microsoft Office, Word, Excel, and 10-key preferred, • Must be available to work occasional evenings, weekends, and holidays, • Compensation: $19.00 +, based on experience, • Full-Time, • Medical and Prescription Drug, • Paid Time – Off, • Supplemental Accident, Critical Illness, and Hospital Care, • Dental, • Vision, • Basic Life/AD&D, • Voluntary Life, • Short-Term Disability, • Long – Term Disability, • Flexible Spending Account (FSA), • Retirement – 401(K), • Life Assistance Program (LAP), • Wellness, • Tuition Reimbursement As part of our standard hiring process for new employees, employment with Smart City Networks will be contingent upon successful completion of a background check. Please note: This is an on-site position and proof of vaccination is required on first day of work. Smart City Networks is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may call us at 702-943-6000

Job Description MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2. Hypercare Consultant Location: Remote (U.S. – EST hours preferred) Clearance Requirement: Ability to Obtain a VA Public Trust Contract Length: 5 months (with possible extension based on performance) Salary Range: $50,000 – $60,000 (max) - Full government benefits Work Schedule: Monday – Friday | 8:00 AM – 8:00 PM EST (flexible 8-hour shift) 📄 Summary The Hypercare Consultant plays a pivotal role in supporting the implementation and stabilization of the External Provider Scheduler (EPS) across the Department of Veterans Affairs (VA). This role ensures EPS features are adopted effectively, workflows are compliant, and high-touch support is delivered during critical rollout and enhancement phases. 🔑 Key Responsibilities VISN and VAMC Implementation Support * Gather and interpret requirements from VA clinical contact centers * Serve as the liaison between site stakeholders and EPS technical teams * Partner with VA Medical Center (VAMC) leadership to drive adoption Provisioning Medical Support Assistants (MSAs) * Manage daily provisioning activities for MSAs and their supervisors * Standardize and audit data import protocols for accuracy * Provide onboarding and training for provisioning workflows Hypercare Help Desk Support * Control access to EPS Hypercare channels and share resources * Deploy gamification techniques to improve engagement and adoption * Deliver Tier 1/2 support and manage support tickets via ServiceNow * Ensure help desk coverage from 8:00 AM – 8:00 PM EST, Monday–Friday EPS System Support * Lead production deployments and coordinate user access * Work directly with technical teams to ensure operational readiness 🧩 Qualifications & Skills * Minimum 4 years of experience in software deployment, help desk, or user support * Familiarity with ServiceNow, Salesforce, or similar platforms * Strong client-facing communication and relationship management skills * Understanding of VA/VHA processes and Agile delivery practices * High school diploma required; additional education a plus * Active PIV holder preferred; must be clearable for VA Public Trust Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job DescriptionJob Description: Manage Help Desk operations for IT-AMS users nationwide, ensuring responsive Tier 1 and Tier 2 support. Analyze support trends to inform development improvements and oversee customer satisfaction metrics. Key Responsibilities: Supervise multi-tier help desk team supporting 1,000+ users. Track, analyze, and report support trends. Collaborate with development team to integrate user feedback into product improvements. Qualifications: 5+ years in IT Help Desk management or technical support. Strong background in SaaS support and knowledge base creation. Excellent communication and coordination skills. NOTE: Must have Public Trust This is a remote position.

Job Description Position: Network Analyst / Engineer – Network Operations Center (NOC) Location: Arlington, Virginia Schedule: Full Time Travel: 10% Shift: Day – 6am to 2pm Remote: No Remote Clearance: Top Secret/SCI Salary: Upto $124,500 - DOE Description: We are seeking a Network Operations Center (NOC) Analyst to join the team in the operational environment for the Compartmented Enterprise Services Office (CESO) NOC. This role involves transforming the existing Secure Web Services (SWS) environment into a more mature service offering to meet the needs of the Department of Defense (DoD) and intelligence communities. Responsibilities include managing commercial cloud migration, automating the continuous development and integration environment, and improving customer experience and service offerings. Primary Responsibilities: • Conduct operational reviews at the start of each shift to ensure services are running smoothly., • Resolve system anomalies, perform root cause analysis, and document new processes., • Collaborate with IT disciplines to maintain the multi-user environment, implement security measures, and follow industry best practices., • Address customer issues, provide regular updates, and document resolutions., • Plan, coordinate, and implement network security measures., • Review user requests for network upgrades and provide technical advice., • BS degree and 4+ years of experience (additional experience may substitute for degree)., • IAT Level II Baseline Certification (e.g., CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)., • Active DoD TS/SCI security clearance with eligibility for CI Poly., • Hands-on experience troubleshooting IT business systems., • Experience in at least 5 of the following areas:, • Configuring Cisco switches and routers, • Dynamic routing protocols (BGP, OSPF), • TCPDUMP / Wireshark, • Troubleshooting S2S / DMVPN / IPSEC tunnels, • LAN and WAN network troubleshooting, • Basic firewall troubleshooting and configuration, • Basic ISE / TACACs troubleshooting and configuration, • AWS Cloud services, • VLAN configurations and trunking, • Spanning Tree Protocol, • Experience with DISA and support to mission partners., • TS/SCI with CI Poly preferred. Join our team to contribute to a critical mission in a dynamic and challenging environment. • No 3rd Party Candidates Accepted, • No Sponsorship Available

Job Description We are looking for an experienced and driven Technical Project Lead with 8+ years of experience to join our AI applications team. This is a fully remote position for candidates in the continental U.S., with work hours aligned to the Eastern Standard Time (EST) zone. You will be instrumental in the entire software development lifecycle, from initial design to final delivery, creating AI-powered software products that aid military commanders and business leaders in making mission-critical decisions. The ideal candidate will have exceptional algorithmic and problem-solving skills, and a strong background in software engineering, enabling them to make an immediate impact on our projects. We are committed to providing you with the necessary tools and training to produce world-class software. Responsibilities • Collaborative Design & Implementation: You will collaboratively design, implement, and test decision support and simulation software. This role involves leveraging cutting-edge technologies, including AI and machine learning components., • AI Project Leadership: You will lead and mentor junior and mid-level developers, providing technical guidance and ensuring project goals are met. You will also manage project timelines and resources., • Technical Project Owner: You will use agile development techniques to oversee the development lifecycle of your projects. You will track and manage issues, review merge requests, and manage your development team directly., • Modular Systems Development: You will develop modular systems within a distributed architecture, such as with RESTful containerized microservices., • Performance Optimization: You will review and analyze software runtime performance, making algorithmic and performance improvements., • Customer Management: You will act as a key technical point of contact for clients, translating customer requirements into technical specifications and ensuring the delivered solutions align with their mission needs. This is not a project manager role but requires a strong customer-facing presence. Qualifications and Experience • Experience: 8+ years of experience in software development, including design, coding, testing, and delivery., • Core Skills: You should have mastery in object-oriented design and programming, as well as knowledge of design patterns and algorithmic analysis., • Programming Languages: Proficiency in Python is a must, and experience with JavaScript, TypeScript, or C++ is also required., • Software Tools: Experience with essential software development tools, including distributed version control like Git, build frameworks such as Gradle, Maven, or CMake, and unit test frameworks like JUnit or Python unittest., • Work Environment: Experience working in a small, remote team environment is preferred., • Government Clearance: You must be a U.S. citizen and eligible for a U.S. government security clearance (Secret Clearance). A conditional offer of employment is required before you can begin the security clearance process. Bonus Experience • AI/ML: Exposure to AI and/or Machine Learning technologies is a plus., • Specialized Knowledge: Experience with discrete event simulation, geospatial and/or temporal databases, and performing scientific evaluations and comparisons is highly valued., • Google Cloud Platform: Experience using and deploying technologies onto GCP, existing GCP credentials, and familiarity with VertexAI., • Technical Familiarity: Familiarity with technologies such as Docker, Node, Spring, and Flask is a bonus. Experience with database systems, including SQL, NoSQL databases, and ORMs, is also beneficial., • Engineering Practices: Knowledge of Kanban Workflow, GitFlow, and other related software engineering practices is a plus. About Knexus At Knexus, we are at the forefront of AI development for the government, with a mission to revolutionize how government serves its citizens. As a pioneer in the field, we've spent nearly two decades pushing the boundaries of what is possible with artificial intelligence. Our work has a direct, mission-driven impact, and we believe that our innovative ideas help us stay ahead of the curve. Our partnership with Google Cloud gives our team unparalleled access to the latest tools and expertise.

Job Description IT Support Specialist Contact Discovery Services - Washington, DC Location: Onsite with remote capabilities- Washington, DC Start Date: Negotiable Are you an experienced IT professional looking for a new challenge? Join our dynamic team at Contact Discovery Services as an IT Support Specialist. We are seeking a talented individual with a passion for technology, a strong technical background and excellent problem-solving skills. This is a fantastic opportunity to work in a collaborative environment and contribute to the growth and success of our company. This is a hybrid role and will require presence in the Washington DC office. The qualified candidate should be a self-starter with strong communication skills as well as be highly motivated and reliable. The selected candidate will be expected to: • Triage, manage, and escalate issues via internal IT ticketing systems., • Provide technical support and troubleshooting for hardware, software, network and user issues including onboarding/offboarding of employees and contractors., • Install, configure, and maintain computer systems and software applications., • Assist with monitoring and maintaining computer networks, including servers, routers, switches, and firewalls., • Collaborate with cross-functional teams to develop and implement IT solutions., • Assist with system audits and ensure compliance with security protocols and ISO 270001 certification., • Assist in the planning and execution of IT projects., • Create and maintain documentation of IT systems and procedures., • Execute monthly OS and application patching and maintain vulnerability reporting and detection system., • Bachelor's degree in Computer Science, Information Technology, or a related field preferred but not required, • Minimum of 4 years of experience in IT support or a similar role, • Strong knowledge of Windows and Linux operating systems, • Proficiency in networking concepts and protocols, • Experience administering Active Directory and user account permissions, • Experience with server administration and virtualization technologies (i.e., VMware, Hyper-V, Horizon), • Solid understanding of cybersecurity principles and best practices, including interfacing with external IT and security providers, • Experience with Microsoft 365, including setup, configuration, and troubleshooting, • Familiarity with storage systems and their administration (i.e. Nimble, TrueNAS), • Proficiency in utilizing ERD tools for vulnerability management and security monitoring, • Ability to communicate effectively and tactfully in both verbally and in written format., • Ability to work extended hours when necessary to ensure client deadlines are met., • Ability to demonstrate superior organizational skills with acute attention to detail., • Ability to work effectively under pressure in time sensitive situations., • Ability to work well in a team environment, as well as independently., • Ability to prioritize multiple projects with similar deadlines., • Ability to troubleshoot and communicate results to a team., • Professional certifications such as CompTIA A+, Network+, Security+, CCNA, MCSA, or equivalent, • Experience with scripting or programming languages (i.e., Python, PowerShell, JavaScript), • Working knowledge of 270001 ABOUT CONTACT: Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast paced environment then we want to hear from you. Powered by JazzHR csvIdF3zGg

Job Description eDiscovery Project Analyst Contact Discovery Services Location: Remote Start Date: Negotiable At Contact Discovery Services, we are dedicated to providing top-notch eDiscovery solutions to our clients. Our team is composed of talented professionals who are passionate about leveraging technology to deliver exceptional results. We are seeking a highly motivated and detail-oriented eDiscovery Project Analyst to join our team. The ideal candidate will have a strong background in eDiscovery processes and technologies and will be responsible for managing and executing eDiscovery projects from inception to completion. DUTIES OF THE POSITION: • Manage and oversee eDiscovery projects, ensuring timely and accurate completion., • Coordinate with clients, legal teams, and internal stakeholders to define project requirements and deliverables., • Perform data intake, processing, production, and analysis using industry-standard eDiscovery tools., • Develop and maintain project documentation, including project plans, timelines, and status reports., • Conduct quality control checks to ensure data integrity and compliance with legal standards., • Provide technical support and guidance to clients and team members throughout the eDiscovery process., • Stay up-to-date with industry trends and best practices to continuously improve eDiscovery processes., • Assist in the development and implementation of eDiscovery protocols and procedures., • Bachelor's degree in a related field or equivalent work experience is preferred., • Minimum of 1 year of experience in eDiscovery or a related field., • Proficiency with eDiscovery tools such as Relativity, Nuix, 4iG, and EnCase., • Strong understanding of the Electronic Discovery Reference Model (EDRM)., • Excellent project management skills, with the ability to manage multiple projects simultaneously., • Strong analytical and problem-solving skills., • Excellent written and verbal communication skills., • Ability to work independently and as part of a team., • Detail-oriented with a strong commitment to accuracy and quality., • Knowledge of litigation support industry including evolution of product offerings and changing dynamics/expectations, • General knowledge of litigation lifecycle or experience managing litigations, • Experience troubleshooting applications and communicating results to support teams, • Relativity administrator experience, • Relativity Certified Administrator certification, • Competitive salary and benefits package., • Opportunity to work with a dynamic and innovative team., • Professional development and growth opportunities., • $70,000.00 - $85,000.00 ABOUT CONTACT: Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment then we want to hear from you. Powered by JazzHR nt7F9w75Wd

Job Description CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. CTEC is seeking a Help Desk Specialist to join our remote team, with candidates located in the Washington, DC metropolitan area. Job Description: Provides first-level technical support for Social Security Administration training system users. Handles user inquiries, troubleshoots basic technical issues, documents support requests, and escalates complex problems while maintaining excellent customer service and adherence to federal support protocols. • Associate's degree or equivalent with 3+ years of federal help desk and technical support experience., • CompTIA A+ or equivalent certification and experience with federal IT service management tools., • Knowledge of federal user support procedures, ticket management, and government system troubleshooting., • Experience with federal security protocols, user authentication, and government access management. Additional Information: The above statements describe the general nature and level of work the individual(s) assigned to this position perform. They are not intended to be an exhaustive list of all required duties, responsibilities, and skills. CTEC management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodation(s) may be made applicable and available to enable individuals with disabilities to perform the essential functions of this position. CTEC is a proud Equal Opportunity Employer! (EOE; M/F/D/V) Please note: Candidate(s) must undergo a thorough pre-employment screening. If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: * Paid vacation & Sick leave * Health insurance coverage * Career training * Performance bonus programs * 401K contribution & Employer Match • 11 Federal Holidays

Job DescriptionWe are looking for a skilled Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will provide vital support for meetings, ensuring seamless coordination for both in-person and remote participants. This position requires strong organizational skills and expertise in communication tools. Responsibilities: • Facilitate meetings by managing logistics for both remote and in-person attendees., • Provide comprehensive support during meetings, ensuring smooth operations., • Prepare and set up the meeting environment, including boardroom spaces., • Utilize Microsoft Teams to coordinate virtual meeting activities effectively., • Create and edit PowerPoint presentations to support meeting objectives., • Respond to inquiries and provide assistance through inbound and outbound calls., • Handle order entry and maintain accurate records in a timely manner., • Deliver exceptional service in a call center environment, addressing customer needs promptly., • Collaborate with team members to ensure successful execution of events and conferences., • Troubleshoot and resolve technical or logistical issues during meetings.• Proven experience in customer service roles, including call center or similar environments., • Proficiency in Microsoft PowerPoint and ability to create well-structured and detailed presentations., • Familiarity with Microsoft Teams for virtual meeting coordination., • Strong communication skills, both verbal and written, to interact effectively with diverse audiences., • Ability to manage multiple tasks simultaneously and remain organized under pressure., • Experience in order entry and maintaining accurate documentation., • Technical competency to troubleshoot basic issues during meetings., • Flexible and adaptive to changing priorities in a dynamic work environment.

Job DescriptionSalary: $75,000 - $85,000 Who We Are: DELVE DEEPER is a Performance Media Agency focused on helping clients grow their customer base by integrating the power of Tech & Data in Media. We act as one highly functioning team that is powered by our professional Fire in the Belly, with a passion for creating exceptional value by delighting our clients and creating an engaging work environment for our team members. We deliver digital marketing management, first-party data science and consulting, and adtech/martech systems integration & reselling on a global scale. We connect the dots between data and technology in media by identifying our clients' super fans, deterministically finding more of them, and converting them online in the most effective way. DELVE DEEPER has been recognized as Built In Colorados Best Places to Work for the past four years in a row. Our culture emphasizes professional development in an environment where everyone can have an impact. We are passionate about seeing our team through self-care, family, community and (of course) career growth. As a privately owned company, we dont get caught in red tape, instead we pave a path of growth for those with a passion to succeed professionally. DELVE DEEPER is a fast-paced company with proven success with high-profile global customers such as UNICEF, International Rescue Committee, Virgin Voyages, Gerber Life Insurance, Apple Leisure Group, Orange, and Hebe. Headquartered near Boulder, Colorado, DELVE DEEPER also has offices in Warsaw and Minsk, as well as team members in 10 other countries. Position Overview: As we continue to grow, we are seeking an Event and Communications Specialist to support our Community Sector Leader in managing our Jeffersonian Dinner series and ensuring seamless execution of conferences and nonprofit networking and outreach. This person will play a key role in supporting the teams non-profit client development efforts, with a focus on event planning, post-event prospect management, lead tracking, and project coordination. This role will require exceptional attention to detail, organizational skills, travel coordination, and the ability to manage multiple moving parts in a fast-paced, agency environment. Travel throughout the year to conferences and industry events will be required What You Will Do: Event Planning & Conference Support • Plan and coordinate logistics for Jeffersonian Dinners, The Giving Table (TGT), industry conferences, nonprofit summits, and related events (including booth planning, marketing materials, shipping, registration, and travel)., • Track and manage conference deliverables and deadlines., • Manage collection and organization of prospect leads from events and other sources., • Execute timely and personalized post-event follow-up campaigns to new leads and prospects and marketing qualified leads (MQLs), • Update and maintain lead records and interactions within HubSpot CRM., • Manage project timelines, deliverables, and cross-functional coordination for business development initiatives., • Provide logistical support for client acquisition activities and internal team operations., • Manage complex calendars for Business Development and Community Sector Executives, including internal/external meetings, conferences, and networking events, • Maintain accurate and up-to-date records in HubSpot CRM., • Generate reports and dashboards to support pipeline visibility and lead tracking., • Assist with building and optimizing email workflows and prospect nurturing campaigns. Qualifications: • Driven professional with a passion for sales, marketing, and business development, • Demonstrated experience planning and managing conference or event logistics, • Strong project management capabilities; ability to manage multiple priorities in a fast-paced environment., • Detail-oriented personality with excellent organizational skills, • Effective communicator and comfortable working with all levels of management and external stakeholders, • Strong proficiency with HubSpot CRM (or similar CRM platform) and marketing tools (major plus), • The ability to work under pressure and under time sensitive deadlines, • Comfortable doing cold outreach to potential clients via all forms of communication, • 3+ years of administrative, project coordination, or event planning support experience (agency or nonprofit sector a plus)., • Self-starter with a collaborative and solutions-oriented mindset What Delve Deeper Offers: • Health Benefits: Comprehensive (100% company-paid) health coverage for employees & their families, including medical, dental, and vision insurance. We also offer FSA and HSA health options with a company contribution., • Other Benefits: Life Insurance and Disability Coverage, • Retirement Plan: 401(k) plan with a 4% match/company contribution, • Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays, • Parental Leave: Up to 3 months of paid time off for new parents, • Wellness Program: $1,250 annual reimbursement for health and well-being (gym membership, ski passes, meal plans, fitness equipment, etc.), • Beautiful Office & Workspace: Newly built and designed office exclusively for Delve Deeper with local restaurants, shopping, and hiking/biking trails. Large common areas filled with snacks, beverages, and regularly catered meals!, • Hybrid Working Model: Tuesdays, Wednesdays, and Thursdays in-office with the option to work from home on Mondays and Fridays The base salary range for this position will be commensurate with experience and geographic location. We are open to hiring either local candidates on-site here in the Boulder, CO office 3 days a week (Tuesday-Thursday) and remote employees working out of Washington, DC. The base salary range for Boulder, CO is $65,000 - $75,000. The base salary range for remote employees based in Washington, DC is $75,000-$85,000. In addition, you will be eligible for an annual performance-based bonus tied to individual and company-wide goals and objectives. This bonus structure is designed to reward exceptional performance and contributions toward Delve Deeper's overall success. Delve Deeper is an equal opportunity employer. We believe that diversity enriches the workplace and we are committed to growing our team with the most talented and passionate people from every community. Delve Deeper strives to create a culture of unity and respect, and to that end, we have a zero tolerance policy for behavior that promotes harassment, hate, and discrimination of any kind. We are committed to providing reasonable accommodations for qualified individuals. If you require assistance during the application process due to a disability, please let us know. remote work

Job Description Join Our Team as a HHS - Personnel Security Specialist! Location: Remote Who We Are: At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security. Why PSI?: Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture. What We Offer: • Comprehensive Benefits: Medical, Dental, Vision, Telemedicine, • Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products, • Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits Personnel Security Specialist reviews investigation request documentation for accuracy and completeness and processes e-QIP packets for federal and contractor employees. They initiate the paperwork for background investigations, review the information submitted by the applicants, corresponds with the applicants for clarifying information, responsible for data entry requirements associated with each record, making case files, forwarding cases for processing, and submits the e-QIP packet to be reviewed and forwarded to OPM. Key Responsibilities: • Review applicant completed eQIP forms and other related and necessary forms for the initiation of background investigations., • Assist applicants with corrective action concerning completion/submission of personnel security documents., • Assist customers with eQIP submissions, perform applicable entries into the Office of Security and Strategic Information (OSSI) personnel security database, schedule fingerprint appointments if required, other clerical duties as required., • Track personnel security documents to ensure accurate processing., • Associate degree or equivalent experience, • Two (2) years of experience processing and reviewing eQIP applications and providing customer service in a government personnel security office environment., • Experience with initiating SF-85s and/or SF-86s through eQIP system, • Knowledgeable of OPM processing and requirements for submission of eQIP We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. We actively support diversity in our hiring practices. Employment offers will be contingent on passing a pre-employment drug screen. Ready to Make a Difference? Apply now to join PSI and help shape a safer future!

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more. Job Description Allied Universal® is hiring a Security Systems Analyst. The Security Systems Analyst is responsible for the support of all physical security systems including access control, CCTV operations, and dedicated alarm systems on a global wide spectrum. This position will also serve as the point of contact for training users to operate the access control, CCTV, and alarm systems. Full Time Hourly: $36.90 Nature and Scope Corporate Security is responsible for the effective administration and management of security, fire protection, and safety programs integrated across the World Bank Group (WBG) organizational lines. Principle Duties and Accountabilities The Fire Marshal works under the guidance and supervision of the Senior Fire Marshal and has responsibility for the below noted functions: • Implements the Audit Program by auditing the effectiveness and compliance of the contractors performing inspections and testing of the Fire Life Safety team under the guidance of the Chief Fire Marshal and Senior Fire Marshal., • Documents any items or practices that would adversely affect staff from a fire and life safety standpoint. Immediately reports these items or practices., • Actively engaged in fire and life safety systems testing for new/existing systems, testing of repaired or upgraded systems to ensure that they function to meet the design specification, code compliance, and the acceptable expectation of the client., • Assists in the investigations of fire incidents and prepares reports within specified time requirements., • Prepares and submit reports on results of the various inspections and tests within specified time requirements., • Assists the Senior Fire Marshal and Chief Fire Marshal with review and provide comments of blueprints and construction plans that affect the protective systems in all WBG-owned, leased, or retrofitted space on current, upgraded, or redesigned fire safety systems., • Assists the Senior Fire Marshal and Chief Fire Marshal in coordinating/executing fire emergency evacuation and daycare drills in all WBG owned & leased buildings as outlined in the WBG Emergency and Fire Safety Plan., • Coordinate and manage WBG's Emergency Warden and Persons with Disabilities Programs as assigned under the guidance of the Senior Fire Marshal., • Coordinate and deliver training pertaining to: fire safety awareness/prevention, pre-emergency awareness, fire evacuation procedures, and how to use fire safety equipment (fire extinguishers, evacuation chairs, etc.)., • Performs such other duties as required by the Senior Fire Marshal and Chief Fire Marshal. Administrative Responsibilities Responsible for knowing/understanding/executing policies and procedures outlined by the client, and whereby stated in handbooks and executive memos. Basic Qualifications: • Bachelor's degree or higher in related field preferred., • In lieu of degree, should have at least 3 years' full-time work experience in one or more of the following fields (in any combination thereof),, • Firefighting or public safety emergency response, • Code enforcement, fire safety inspection, fire prevention, or emergency preparedness;, • The design, installation, operation or maintenance of building fire protection or electrical, building system regulated by construction codes;, • NICET Certification Level 1(Inspection and Testing of Fire Alarm Systems and/or Inspection and Testing of Water-Based Systems) preferred, However, must be obtained within the first 2years of employment., • Plans Examiner I/II preferred, or must be obtained within the first 2years of employment., • Certified Fire Inspector II preferred, but not required. However, must be obtained within first year of employment., • Proficiency in use of Microsoft Office Suite applications (Word, Excel, PowerPoint, etc.) and open source databases, • Familiarity with modern mobile technologies and other common technologies (standard computer software applications), • Effective organizational skills, attention to detail, and strong written and oral communication skills, • Demonstrated ability to conceptualize and analyze problems; identify problems and provide clear concise solutions, • Be self-motivated and possess a strong initiative and willingness to learn along with follow through discipline, • Ability to routinely walk the entirety of the WBG high-rise office building to inspect all spaces., • Must be a team player and responsive to the operational needs, goals, and objectives of Corporate Security., • Must be able to extensively walk all WBG-owned/leased space thoroughly for inspections (high-rise office buildings)., • Must hold a valid driver's license and successfully pass annual company motor vehicle check to drive to remote sites to perform inspections., • Must be able to work various shifts and weekends, as dictated by the operational needs of the team. Key Competencies: Building Effective Relationships, Conducting Research, Customer Focus, Drive for Results, Emergency Communication Systems, Emergency Management, Fire Alarm Systems, Fire & life Safety Code, Hazard Classification/Identification, Integrity, International Code Council, Intercom Systems, Inspection Procedure, Learning on the Fly, Life Safety, Mass Notification Systems, National Fire Protection Association, Occupancy Classification, Open Source Databases, Problem Solving, Public Safety, Time Management, Timely Decision Making. BENEFITS: • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1409234

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it’s all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What’s in it for you? • Top priority of culture and community including ongoing training, • Attractive compensation package with monthly bonus opportunities, • Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs, • Mentorship and professional development opportunities including a CES Advisory Board, • Maintain client charts and ensure information is up to date, • Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service, • Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients, • Enter stock and custom orders, perform weekly inventory audit to ensure accuracy., • Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements, • Maintains a clean, inviting, and friendly environment, • Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions, • Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks, • High School Diploma or equivalent, • Experience in customer service and office administration, • Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers, • Proficiency with computers including scheduling software and MS Office Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: • A professional development team of dedicated Regional Training Managers, • Continuing education, LinkedIn Learning and tuition reimbursement The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job Description Title: Senior Sales Executive, Ambulatory Reporting to: VP, Sales Location: This position can be based remotely or out of our HQ in Bethesda, MD. ~50% travel is required. Opportunity: Get Well seeks a high-energy, driven Enterprise Sales Executive with a proven track record of pursuit management, strategic selling, and a keen ability to develop deep client relationships. The successful candidate will have a firm grasp of the healthcare services industry, including health care provider and payer business issues, and the ability to align prospect needs with our platform of patient engagement solutions. The ideal candidate has a successfully demonstrated ability to identify new accounts and opportunities, prospect, lead sales strategy, and value differentiation to close new books of business. Get Well is a client-first culture that develops long-term partnerships with our clients to solve their most pressing business and clinical needs. You will be part of a highly collaborative team that includes Sales, Product Specialists, Solutions Engineers, and Client Service teams. Our team is hard-working and ambitious but also collaborative and respectful as we continue to build the Get Well brand. Through organic and acquisitive growth, you will have access to innovative new patient engagement solutions and technologies to learn about and bring to market. Your ability to build strong relationships across the company and learn quickly is critical to your success. This is a remote position with ~30% travel required. Responsibilities: • Full-cycle sales with a focus on new business growth and repeatable revenue, • Manage complex sales cycles, engaging with C-level buyers and engaging internal stakeholders at Get Well from opportunity to close, • Learn, use, and build upon the established sales process to grow revenue and achieve scalability, • Meet and exceed performance expectations, including quotas for personal and team metrics, • Demonstrate strong expertise in deal negotiation, pricing, and growth strategy to optimize profitable deal structure and creation, • Develop and execute sales strategies and plans in order to achieve sales targets, • Build exceptional client relationships, • Demonstrate and clearly differentiate the product from the competition focusing on our clear and compelling value proposition, • Forecast and deliver against revenue targets and achieve/exceed the assigned sales volume, • Conduct market research to stay informed about industry trends, competitor activities, and customer needs., • Create compelling emails and power point slides that appeal to prospective customer business goals and needs., • Leverage industry relationships to drive deals, • Previous success as an Enterprise Sales Executive with a minimum 5 years experience in a healthcare environment, • Bachelor’s degree or equivalent experience, • Demonstrated understanding of the structure and dynamics of healthcare systems, particularly in ambulatory care settings (e.g., outpatient clinics, physician offices, urgent care), • Knowledge of how technology can support population health initiatives, including care coordination, data analytics, and patient engagement tools, • Deep understanding value-based care models and how technology solutions can support improved patient outcomes, cost-efficiency, and care quality, • Experience orchestrating from the CXO to the clinicians a value-based selling campaign, • Exceptional understanding of healthcare environment and demonstrated negotiation ability with finesse in this environment, • Ability and willingness to travel at least 50% of the time, • Knowledge of SalesForce.com is strongly desired, • Understanding of healthcare industry dynamics, • Proven track record of sales success driving revenue through discovering, prospecting, creating new business and attaining/exceeding assigned quota, • Quota/sales-driven and competitive with a drive for success, • Customer as the center, always. You are passionate about creating value for your customers, • Clear ability to identify the right decision makers and influencers as well as the courage to ask the right questions., • Finesse in storytelling and driving value based sales, • Authenticity, confidence, and humility are your hallmarks, • Deliberate and decisive teammate who drives change and success through positivity., • Perseverance and determination in managing difficult situations, • You’re passionate about what we’re doing and won’t stop at anything to deliver on your goals., • Able to motivate and influence others through fact-based client and product understanding, combined with a genuine passion for the product, • You set the bar high for yourself and how to get the best out of your colleagues, • Thrive in a self-driven and high-performance culture, • Devoted to systems, repeatability, efficiency, and measurement About Get Well: Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter. When it comes to careers, our approach is simple: empower employees to do their best work and live their best professional and personal lives. Meeting the needs of a diverse group of employees across more than 30 states means offering tools to support financial, physical and emotional well-being and the choice to design what meets your needs. You’ll find everything you’d expect and many things you don’t: exceptionally generous paid time away from work, a variety of paid leave programs, savings opportunities with 401(k) and incentive plans, internal education programs, full array of health benefits, fitness reimbursement, cell phone subsidy, casual offices with snacks and drinks, peer recognition programs, health advocacy and employee assistance programs, chili cook-offs, pet insurance (yes, really) and so much more. Our most valuable benefit? An environment that supports YOU. The estimated pay range for this position is $125,000-$160,000 in base salary plus commission. Base salary is dependent on many factors including, but not limited to education, experience and skills. This range is subject to change and may be modified in the future. Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Powered by JazzHR mQOwr64JyQ

Job DescriptionSalary: $130,000 - $150,000 Global Systems Engineering (GSE)is a HUBZone small business that supports the federal government with a variety of high-end technical and engineering services. We are responsive to our customers needs, which change often. This creates a fast-paced environment where priorities can shift and tasks may require short deadlines. GSE is currently seeking a motivated, self-driven Deputy Program Manager to join our team supporting the ongoing growth of our US Department of State portfolio to oversee a program under a Blanket Purchase Agreement (BPA). The Deputy Program Manager serves as the secondary contact with the client, is responsible for CONUS/OCONUS team oversight (recruitment, supervision, and reporting), supporting BPA call responses, and is accountable for providing backfill support to the Program Manager position. This position is designated as key personnel, contingent upon award, requiring a signed letter of commitment. Project start date is estimated to be March 1, 2025. To be qualified, the candidate MUST be a US citizen and possess an active Secret clearance issued by Defense Security Service. Responsibilities assigned to this position include: • Assist the PM with team supervision, providing completed deliverables, and assisting with resolving issues related to contract performance, • Provide program management capability and professional business relations with a diverse customer base and across a multi-disciplined team, including Administrative and Program Support, Police, Justice, and Corrections Advisory Support, Procurement and Logistics Support, Information Technology Support, and other Subject Matter Expert Support, • Direct project/program team personnel, manage cost and schedule, ensure contract compliance, and serve as project/program interface, • Formulate and enforce work standards, assigning schedules, reviewing work discrepancies, and communicating policies, purposes, and goals of the organization to subordinates, • Integrate and coordinate all activities needed to execute requirements, including the timeliness, completeness and quality of problem identification, Corrective Action Plans, timely identification and resolution of issues, effective/responsive management of Subcontractors, overall customer satisfaction, and professional and ethical behavior, • Maintain an effective Project Management Plan and Quality Control program in accordance with GSE policies and processes, including a schedule of deliverables and monthly reporting requirements, • Plan, coordinate, and manage the actions taken by an organization to acquire and execute a specific piece of business, either competitively or non-competitively Required Qualifications: • US Citizenship, • Active Secret Security Clearance issued by the Defense Security Service (DSS), • Demonstrated five (5) years of project/program management experience, • Demonstrated five (5) years of experience in managing Government contracts with professional and administrative support services, • Bachelors Degree from an accredited institution in a business administration or management field, • Strong organization and interpersonal skills, with excellent oral and written communication skills, • Preferred Qualifications:, • Currently hold and maintain a Project Management Certification (PMP), • Experience overseeing team with diverse skillsets dispersed across multiple locations Our in-house Talent Acquisition Team manages all employment opportunities at GSE. Agencies and independent recruiters must be approved as a vendor by GSEs Talent Acquisition team before submitting candidates to any GSE employee. We do not accept unsolicited resumes or biographies from agencies under any circumstances. Any unsolicited resumes sent to GSE, including those sent to a GSE email address or directly to GSE employees, will be considered GSE property. GSE will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. GSE will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Please do not contact GSE employees directly. Compliance with this request will impact our decision to work with you. Global Systems Engineering LLC is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law. Global Systems Engineering LLC will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Global Systems Engineering LLC will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Global Systems Engineering LLC participates in the E-Verify program in certain locations as required by law. Global Systems Engineering LLC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Global Systems Engineering LLC is a drug-free workplace. If you would like to request a reasonable accommodation, regarding accessibility of our website, a modification or adjustment of the job application or interview process due to a disability, please email . Please be advised that this contact information is for accommodation requests only and cannot be used to inquire about the status of an application. remote work

Job Description Raytheon-Rafael Area Protection Systems (R2S) Joint Venture (JV) is seeking a proven, high performing Program Planner to fill this key role supporting a dynamic and growing joint venture. Ours is a noble mission with a vision and purpose focused on a global scale. This role will include activities supporting capture and execution of contracts for the Iron Dome AUR production as well as subcontracts in support of general operation of the business. The selected candidate will be responsible for the development, maintenance, and analysis of the Integrated Master Schedule (IMS) for complex programs. Our Planning teammates are valued business partners, influencing and developing executable program plans, collaborating with internal and external stakeholders and providing schedule and predictive analytics and acceleration techniques, all in support of the products and services we deliver to our customers. U.S. Citizenship is required as this position needs a U.S. Security Clearance (SECRET or higher). What You Will Do: • Onsite support to the development and maintenance of program Integrated Master Schedule (IMS) in MS Project, based on requirements/scope provided by the customer., • Detail plan and maintain the IMS throughout the program’s lifecycle that incorporates contractual and programmatic changes into the IMS in order to maintain realistic, current contract schedule baselines., • Ensure the IMS is compliant with government customer requirements throughout all program phases., • Ensure the IMS is resource loaded for applicable scope with target budgets and demonstrates thorough cost and schedule integration and is traceable to production scope., • Conduct detailed analysis of the IMS and supporting documents to ensure quality, completeness and compliance. The weekly/monthly business rhythms will require communication (electronically and verbally) of schedule status including but not limited to, results of critical path analysis, schedule variance analysis and the results of “what-if” exercises to the Planning Lead where applicable, well as Program Manager, customers and senior management as needed., • Support EAC and LRE processes as they relate to the Program IMS., • Development and maintenance of the Program Master Phasing Schedule using Milestones Professional Software., • Typically requires a Bachelor’s degree in STEM, Accounting, Finance, Business Administration, or related field of study, • Minimum of 3 years of Program Planning or Scheduling or Project Management experience., • Prior work experience using software designed for creating and maintaining industry related schedules. (MS Project, One Pager, or similar scheduling software), • Proven track record of maintaining program schedules and providing performance reports through the project life cycle., • Ability to decompose statements of work into their basic elements and transform them into workable program plans., • Intimately familiar with applicable Government regulations, especially pertaining to program planning and Earned Value compliance., • Ability to interface and influence at all levels of an organization with strong communication skills, both verbal and written., • Demonstrated ability to balance technical/cost/schedule constraints to achieve customer satisfaction, • Project Management Professional (PMP) Certified by the Project Management Institute (PMI) Travel: 10% within the United States. Why R2S? If you have a passion for learning and entrepreneurial spirit, this is the place for you. The R2S team is in expansion and growth mode, so if you enjoy a highly collaborative environment and not being siloed in a collective effort to see mission success, R2S is the place for you. We offer flexible scheduling (9/80 work schedule), a generous leave package with holiday shutdown, and other competitive benefits. At R2S, you can grow personally and professionally through energizing work in a mission focused environment where expanding your professional knowledge is encouraged. More Information: This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: R2S is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Description Why This Role Matters As a Client Engagement Manager at EdConnective, you’ll play a pivotal role in ensuring educators get the support they need to thrive—and that students benefit from stronger instruction. You won’t just manage accounts; you’ll be a strategic partner to K–12 leaders across the country, helping them unlock measurable success with our services. This is a full-time remote position with occasional travel (up to 15%) to customer sites and industry events across the U.S. Who We Are At EdConnective, we believe the most powerful tool in any classroom is the educator. Our mission is to ensure every student thrives by supporting exceptional teacher and leader growth. When educators grow, students win—and our work accelerates that growth every day. If that excites you, you’re in the right place. We welcome candidates from all backgrounds, experiences, and education levels. Why You’ll Love EdConnective • Real Impact, Every Day – Your work will directly improve outcomes for educators and students. Our inboxes are full of stories showing just how transformational this support can be., • No Gimmicks, Just Great Work – Our customer approach is consultative, thoughtful, and high-integrity. No pressure tactics. No spammy follow-ups., • Elite Team, Shared Mission – You’ll collaborate with leaders and mentors who’ve helped to build iconic education organizations (Rosetta Stone, Hobsons, and others) and you’ll work alongside expert coaches with thousands of years of combined experience., • Smart Tools, Less Busywork – We use modern tech to automate the tedious and amplify the strategic., • Work-Life Fit – Unlimited PTO, consistent business hours, and advance notice for travel help protect your time and energy., • Strong Compensation & Benefits – Competitive salary, health/vision/dental insurance, 401k, and more., • Serious About Growth – We invest in you. With a personalized development plan and ongoing learning support, you’ll have room to level up fast. What You’ll Love To Do: • Build strong, trusted relationships with K–12 leaders rooted in value, clarity, and results, • Lead onboarding for new customers, ensuring a seamless, confident transition from sale to success, • Monitor customer engagement throughout implementation to ensure timely delivery of services and high-quality educator experiences, • Proactively identify, generate solutions for, and address customer concerns or roadblocks to ensure sustained satisfaction and revenue retention., • Collaborate with internal teams (e.g., coaching, growth, operations) to customize recruitment and implementation to meet individual school / district contexts, • Seamlessly partner and share accountability with the assigned Account Manager to retain and grow every account., • Analyze data and feedback from coaching engagements to assess program impact, sharing key insights and recommendations with customers to demonstrate value and drive renewal and expansion within accounts., • Design and deliver regular communications and milestone meetings to highlight progress, emerging trends, and program impact. — including written reports and summaries where appropriate., • Represent EdConnective at customer meetings, conferences, and events (virtually and in-person), serving as an ambassador of our mission and services, • Maintain accurate and timely customer records, including meeting notes, action items, and usage data, using our CRM, Salesforce, and internal tracking systems, • Create EdConnective advocates by turning happy customers into power users and promoters What You Bring • A growth mindset and hunger to improve—fast. Our best team members see every challenge as a learning opportunity., • Comfort in a fast-moving, ever-evolving environment. You’re adaptable, resourceful, and thrive on change., • Openness to consistent coaching and feedback. You don’t just welcome coaching—you thrive on it. We model the same reflective mindset we champion for educators., • 3+ years in customer-facing roles (customer success, account management, or similar)—especially in EdTech, education, or services, • A natural problem solver who finds and implements solutions,, • A proven ability to connect with and support K–12 leaders effectively, • Sharp project management skills and the ability to juggle competing priorities, • The ability to turn data into decisions — spot trends, surface insights, and show customers the impact that keeps them coming back., • Tech-savviness and fluency with tools like Salesforce and virtual collaboration platforms, • Self-starter with a collaborative mindset; thrives in a remote work environment with minimal supervision., • Respect for the work of educators and a personal commitment to their success If you're eager to make a difference and grow your career with a team that values impact over ego, we’d love to meet you. Apply now and help shape the future of educator success. Powered by JazzHR 7dq7R6XXya

Job Description This is a contingent position, and employment is dependent upon Element 84 receiving the contract award. Element 84 is looking for a driven, experienced project manager to serve a client who is focused on rapidly building and launching a modernized version of a supply chain regulation platform. You’d keep the team and client on track as they redesign a large set of cohesive tools that serve a meaningful mission, ensuring safe working conditions and responsible business practices for some of the world's largest companies. An ideal candidate for this role is excited to support engineers and designers in getting requirements just right through strong attention to detail and ability to collaborate with stakeholders, engineers, designers, and subject matter experts. You’re also motivated to ensure the team executes on time and on budget, using agile methods to drive incremental value. We’re seeking someone with past experience managing teams responsible for launching large-scale products. At Element 84, project managers are expected to be intimately and proactively involved with their team's performance, execution, budget, and customer satisfaction. While each project's team can be different, often an Element 84 PM will act in the role of Scrum Master in the Agile Development Process, work with customers to make sure their requirements are translated into work from the team, and manage the delivery schedule. What you’ll be doing Project Leadership * You serve as the Product Owner or Scrum Master on your projects. You manage sprint processes and ceremonies, monitor the progress of the project, and report project status and risks to the Business Unit Director. * You set deadlines, assign responsibilities, and monitor progress of your projects. * You develop detailed project plans and roadmaps to communicate the vision and future of your project, and you map dependencies from your roadmap to other teams in your space. * You make reliable, real-world time estimates and take into account previous iterations to continually improve your estimates. * You incorporate quality measures and standards to project deliverables. * You run formal planning sessions with all stakeholders to set the direction of your team's development efforts for a set duration of time. * You approve timesheets for the development team, ensure staffing allocations are accurate in our time tracking system, monitor the project's budget, and manage resourcing for team members with multiple projects several months into the future. * You work with the Business Development team to gather requirements, assess resourcing needs, plan project kickoff/initiation, review contracts, estimate budget, and both identify and mitigate risks for new projects. * You understand the market in which your product lives, you are able to contextualize how your users interact with your product, and you are able to anticipate your customers' future needs. * You understand the requirements and design implications for the product and operate as a thought partner in ensuring sound decisions are made that set the product up for long term success. Stakeholder Management and Team Collaboration * As a customer-facing leader, you help the team understand high-level customer goals and the value of individual feature requests so that the team may deliver the most value possible * You help the customer understand Element 84's development process and advocate for better processes so that the development team is not hindered by external factors * You seek opportunities to grow the team by engaging with the customer and driving a vision for your projects * You build and maintain working relationships with team members, vendors, and other departments involved in your projects * You are comfortable pushing back thoughtfully on either the team or stakeholders to ensure the project goals are kept in mind, but ensure a positive, thoughtful communication pattern is maintained and are willing to adjust if different methods or ideas better serve the project than the initial plans. * You collaborate cross-functionally with engineers, data scientists, business users, and other project managers to achieve elegant solutions * You continually improve the experience of all involved in the project. Risk Management * You proactively identify and mitigate risks to the project. * You appropriately communicate risks to the Business unit director if needed. Technical Acumen * You have a thorough understanding of the technology tools used on your project, and can explain and justify the use of these technologies. Qualifications Required Qualifications * 6+ years of experience leading technical teams on large complex software platforms or products with a variety of stakeholders. * Ability to schedule across time scales, from sprint scheduling to quarterly planning to Gantt chart-based longer term schedules. * Familiarity with modern software development technologies and best practices * Working knowledge of best practices for Agile and/or Scaled Agile Framework on large projects * Experience serving as a Scrummaster. * Ability to accurately and concisely convey information to technical and non-technical stakeholders. * Experience gathering requirements and reporting status to external clients. * Comfortable reading and writing contract and proposal related documents. * Experience working with multi-functional teams * Microsoft Office & Google Docs * Project Lifecycle Management (PLM) * Budget, scope, and stakeholder management. * Facilitating planning and estimation sessions. * Conflict Resolution * Travel is an essential component of this role, with approximately 4-6 trips per year expected to attend client meetings, industry conferences, or company events. * Bachelor's Degree in math, science, business, or related field (will consider equivalent professional experience in lieu of degree) * This position requires that applicants be authorized to work in the United States without sponsorship now or at any time in the future, and be able to pass a general background check. Preferred Qualifications * Project Management Professionals (PMP) certification * Certified Scrum Master certification (CSM) About Element 84 Element 84 is a woman-owned small business that works with public, private, and non-profit sector clients to develop geospatial data processing pipelines & build software that helps answer big questions about our health, our infrastructure, and our changing planet. We solve challenging problems across a wide range of industries, but our super power is cloud-based geospatial data processing, remote sensing, and Earth science systems. Our headquarters is located in Alexandria, VA and we have a satellite office in Philadelphia, PA. Element 84 also supports a large remote workforce from a variety of other states. A Few Other Things You Should Know * Element 84's values are: We Invest in Each Other, We are Reliable, and Our Work Benefits our World. * Element 84 works on meaningful projects that are challenging—from a technical, people, and team perspective. We make an impact on large projects through our leadership and expertise, both formal and informal. * Element 84 values life outside of work. We offer parental leave for everyone and support each other through family challenges like medical problems, adoptions, and new babies. * Element 84 has had a flexible work schedule since our founding in 2010. * Element 84 is committed to fostering a culture of curiosity and respect for all individuals as we constantly strive to create a work environment where everyone feels welcome and supported. About You You are curious about the world, are constantly learning, driven to lead (formally or informally), and have a strong work ethic. You're interested in solving impactful problems in science, medicine, and other projects that have a societal good. You can work independently or with a team, prioritize your projects, and be effective without micromanagement. You'll care about writing. Our team is remote and written communication is essential. In addition to caring about a well-crafted email and a succinct conference abstract, you understand that good writing is good design and engineering. Additional Information Benefits Paying attention to who we are as a company–people, family members, friends, and colleagues–is our primary focus at Element 84. There are lots of ways to run a company, and, for us, we prioritize wanting to come to work, being around people we enjoy, taking on big things with people you trust, and sharing our achievements as a team. * You’ll get credit when things go right and we’ll have your back when things go wrong. * We only take on work that is challenging and right for us. There are projects we will turn down and the team has a say. * We may be a small company, but we have big company benefits meant to support the idea that we're here for the long term and happiness comes from much more than where you work. * We have an extraordinary retention rate because we hire extraordinary people. We hope that’s you. The salary range for this role is $125,000 - $153,000. Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry-specific knowledge, education/certifications, or geographic location. Base salary represents just one component of the Element 84 total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility (dependent on employee performance and company profits). This is a full time, salaried position. Please submit your information, resume and cover letter if you are interested. Remote candidates are considered if located in VA, DC, MD, PA, UT, NJ, TX, MN, FL, NH, OR, NM, OH, IN, AZ, CO, KS, MI, MT, SD, VT, CA, or IL (excluding Chicago). Benefits Offered * Competitive medical, dental and vision benefits * Life Insurance, Short & Long Term disability insurance * Voluntary Accident, Critical Illness & Hospital Insurance * 401(k) and Roth 401(k) retirement plans with a fixed 3% of salary employer contributions (paid regardless of employee participation) * Health savings account with a company contribution * Flexible spending accounts (medical, dependent care and transportation) * Company-paid parental leave after one year of employment * Flexible work schedules * Paid employee assistance program * 9 paid holidays * 4 weeks + 1 day Paid Time Off per calendar year (prorated first year) * Cell phone stipend Element 84 is an equal opportunity employer.

Remote Customer Service Representative. To support this client, you should have at least one year of customer service experience. To be a Customer Service Representative, you will need:.

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more. Job Description Allied Universal is currently seeking a Client Portfolio Manager to lead a business segment in a designated region. The primary role of the Client Portfolio Manager is to enhance client experiences, build long-term meaningful client relationships, and engage with employees that deliver our services in the field. The individual will meet or exceed operational goals by providing high-quality, professional, competent, and committed service and an outstanding client and employee experience. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance. RESPONSIBILITIES: • Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results, • Focus on hiring, development, and retention of appropriate security officers and Operations Managers and Field Supervisors overseeing remote managed business, • Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention, • Engage regularly with clients to share his/her expertise to enhance the value of Allied Universal's offering, • Assist in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services are delivered in a quality and cost-effective manner., • Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime., • Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement/promotability, • Capably utilize WinTeam for scheduling and billing and to produce reports (such as Scheduling Activity, Invoice Aging by Tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management, • Enforce Allied policies as outlined by the handbooks and executive memos., • Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement, • Act as liaison between Allied Universal and the customer to foster customer intimacy, including travel to/from in person meetings, • Keep records and prepare accurate and timely reports both manually and through automated methods, • Maintain regular attendance to ensure avoidance of unpredictable, frequent, and/or ongoing late arrivals and chronic tardiness, • Must possess one or more of the following:, • Bachelor's degree in criminal justice, business or a related field, • Associate's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry, • High School diploma with five (5) years of management experience in a high-volume workforce environment or service industry, • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of two (2) years of experience in successfully building and developing teams, • Minimum of one (1) year of experience driving operational and/or financial metrics while demonstrating strong financial acumen, • Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results, • Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business, • Proven strong service orientation, excellent interpersonal, leadership and organizational skills, • Manage multiple tasks with ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis., • Excellent verbal and written communication skills with the ability to communicate in a timely manner any changes or recommendations that could have impact on our service image or brand, • Law enforcement, military, and/or contract or proprietary security services experience, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1430758

Job Description SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity. SierTek Ltd. is seeking a Program Manager to support a remote opportunity. PLEASE APPLY DIRECTLY ON OUR WEBSITE AT SIERTEK.COM/CAREERS Position Overview: We are seeking an experienced Program Manager to oversee and manage federal government contracts, ensuring successful execution of technical and administrative tasks for the Department of the Navy. The ideal candidate will have a strong background in program management, federal contract compliance, and resource allocation across multiple concurrent projects. Experience working with the U.S. Navy, NAVSEA, NSWC, or related defense programs is highly preferred. Key Responsibilities: • Lead program execution, ensuring compliance with contract terms, schedules, and deliverables., • Manage financial, administrative, and operational aspects of government contract performance., • Serve as a liaison between customer representatives and corporate leadership., • Oversee contract schedule, budget, and risk management processes., • Organize and allocate resources to support multiple ongoing projects., • Ensure contract requirements and objectives align with client expectations., • Maintain oversight of subcontractor performance and government compliance requirements., • Provide status reports, risk assessments, and recommendations to senior leadership., • May occasionally be required to travel to Dahlgreen, VA; King Georga, VA; and Washington, D.C. Minimum Position Requirements • Experience: 10+ years of program management experience, with at least 5 years managing federal government contracts., • Education: Bachelor's degree preferred (not required). PMP certification is a plus., • Security Clearance: Active Secret clearance required; TS/SCI preferred., • Skills & Expertise:, • Strong leadership and organizational skills., • Experience managing technical and administrative aspects of federal programs., • Ability to manage multiple concurrent projects and meet deadlines. SierTeK is an equal opportunity employer. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. If you need assistance or an accommodation due to a disability, you may contact us at 1+833.743.7835.

Job Description Hazel Health is the nation's largest virtual provider of school-based healthcare services, and has been recognized by Fast Company as "one of the world's most innovative places to work" in 2023. By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students — regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life. Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will • Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families., • Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise. The Role: Customer Success Associate (Metropolitan DC) We are seeking a Customer Success Associate to support the adoption and ongoing success of Hazel's services in schools. This introductory-level role is ideal for a proactive, empathetic, and detail-oriented individual who is excited to work directly with school staff and communities. This role works under the direction and mentorship of more senior customer-facing team members and supports daily execution of customer success activities. The Customer Success Associate serves as a critical bridge between Hazel's services and the schools we serve, helping ensure that students and schools receive timely, high-quality care. Location: Remote - Must currently reside in the Washington, DC metropolitan area (DC, Northern Virginia, or suburban Maryland) Travel: Up to 80% (3-4 days / week) What You'll Do: Ensure school site readiness • Conduct on-site readiness visits at newly launched schools to ensure staff are equipped and prepared to deliver Hazel services, • Perform detailed site assessments to resolve logistical and operational challenges, • Proactively address common service blockers, such as training gaps or pending consent uploadsDrive activation and engagement, • Conduct regular school rounds to support site engagement and surface support needs, • Represent Hazel at in-person school events (e.g., back-to-school nights, health fairs, parent meetings) to build awareness of Hazel's services among school staff and families, • Share observations and best practices across similar school environments to increase service usage and impact, • At the direction of senior team members, conduct targeted outreach to improve utilization and reduce missed appointmentsCollaborate for Success, • Partner with internal Hazel teams (Account Management, Implementation, Clinical, Family and School Support) to coordinate issue resolution, • Surface field-level insights and user feedback to inform improvements in school experience and service delivery, • Customer-centric communication: You are able to engage school users and students with authenticity, professionalism, and discretion across live visits and calls., • Proactive problem-solving and resourcefulness: You are unafraid to roll up your sleeves. You take initiative, troubleshoot independently, and resolve common issues before they require escalation., • School environment savvy: You understand the logistics and rhythms of K–12 campuses and can adapt quickly to different school settings and workflows., • Team-oriented approach: You have a proven ability to collaborate across teams to streamline service delivery and create a cohesive customer experience., • 1-3 years of experience in customer-facing, field-based roles serving children in diverse socio-economic environments (school-based or healthcare experience is a plus), • Meet specific fingerprinting requirements for DOJ-cleared access to work on school campuses, • Ability to travel for ~80% of the time, • Bachelor's degree in health administration, education, business, or a related field, • Prior experience within start-up or hyper-growth environments, • Existing school-based relationships in Washington, DC, Metropolitan Area (DC. Northern Virginia, or suburban Maryland) strongly preferred Total compensation for this role is market competitive, with a base salary range of $24.00 - $31.25, a 401k match, healthcare coverage, paid time off, stock options, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits. We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AL, AZ, AR, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, and WI Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift. We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life. #LIRemote

Job Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Surge Support Customer Service Engineer to support our VA - End Point Support and Operations Monitoring (ESOM) contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. A Surge Support Customer Service Engineer will be assigned to a small, mobile team that travels within the district to support events that require dedicated IT support. During surge events, the candidate will support a multitude of IT tasks including asset deployments, imaging, and decommissioning. When not supporting surge events, the candidate will reside at a designated location, responsible for quickly supporting end-user requests for assistance. The ideal candidate must be able to interact with customers, diagnose problems, and lead them through the necessary steps to correct their issues. A Surge Support Customer Service Engineer must have experience conducting routine system administration tasks and logging data in system administration logs. Responsibilities: • Serve as a dedicated resource for surge support events within the assigned district, requiring up to 50% travel for up to two (2) weeks at a time; supporting asset deployments, imaging and decommissioning tasks, and other IT duties as assigned, • Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction, • Demonstrate flexibility and adaptability to changing situations, effectively managing multiple users and priorities simultaneously, • Assist in delivering both remote and desk-side technical support, responding to IT support tickets, performing diagnostic and repair activities and use debugging protocols and processes on both hardware and software components, • Assist in setting up and maintaining user accounts, Active Directory and other system accounts, interfacing with other software applications, compiling reports, and responding to customer requests, • Familiar with static IP and DHCP reservations, • Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, • The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage., • Assist with equipment returns, deployments, unboxing, inventorying, and verification., • Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting and crawling to navigate through facility spaces to access and repair equipment., • Stand and move throughout the work area for prolonged periods up to 8 hours. Base Location: VACO HQ A - 810 Vermont Ave, Washington D.C. Duration of Position: This role has an estimated duration of one year, with a possibility of extension. Salary Range: $28.37/hr – $32/hr. Factors influencing pay within this range include geography, market demand, skills, education, experience, and other qualifications of the successful candidate. Travel: • A Surge Support Customer Service Engineer will be a dedicated surge support resource; requiring up to 50% travel for up to (2) weeks at a time., • Overtime is not authorized for any work to include this surge capacity. This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations. • Vaccine requirements may include Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella., • Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education., • 2+ years of experience in IT Technical Support, Help Desk or System Administration., • Experience in conducting routine system administration tasks and logging data in system admin logs, • Knowledge on a number of debugging protocols and processes, • US Citizen or Green card holder, • Willing and able to get a Public Trust Suitability clearance The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email . #LI-SB2

Job Description The Customer Success Manager (CSM) on the Relationship Management Team is responsible for all the activities related to helping our customers achieve their goals through the effective use of ClearPoint’s strategy reporting software. The CSM will own and manage the success of a portfolio of assigned ClearPoint customers and deliver consistent value across the entire customer lifecycle, which in turn leads to high renewal rates and expansion opportunities. The CSM is responsible for hosting quarterly business reviews, executing Playbooks and processes as established by Customer Success leadership, and operating at the tactical and collaborative levels with customers in their portfolio of accounts. Customer Success Managers are expected to work together with Technical Account Managers to support onboarding and facilitate any other technical project that meets the customer’s needs. Exceptional communication, creative problem solving, root cause analysis, and relationship skills are needed to be successful in this engaging position. Responsibilities • Build strong customer relationships by maintaining high levels of engagement and communication throughout the entire customer lifecycle, • Help customers set business outcome goals and track the progression of goal achievement and reduce time to value, • Contribute to the strategic direction of team through leading and participating in related internal initiatives, • Own customer renewals, expansion, and customer satisfaction with an eye toward positive or negative trends and process improvement, • Provide feedback on existing products and contribute to the design of new product features, • Work cross-functionally with Sales, Marketing, and Product to represent the voice of the customer and potential solutions to help customers get time to value quicker Key Result Areas • Onboarding: Understand customer needs and desired outcomes to advise on implementation and strategy. Ensure customer voice is heard while helping set expectations on timelines and scope of deliverables., • Adoption: Help customers ensure quantifiable value realization from their use of ClearPoint throughout the customer lifecycle and with the adoption of emerging features and functionality, • Retention: Decrease customer churn by making sure customers renew their relationship with us, • Expansion: Expand the customer’s existing account revenues toward team goal, • Partner with TAMs on ClearPoint customer portfolio overseeing $1M+ of customer revenue, • 2-5 years of experience in Account Management or SaaS Customer Success roles required, • Customer-facing experience within a subscription business technology company is required, • Extensive knowledge of Microsoft Office Suite required, • Bachelor's degree, or seven years of relevant work experience is preferred, • Background in strategy and performance management is preferred, • Knowledge of CRM platforms, including Planhat and Salesforce a plus, • In Office (3 Days): Departmental and Team Meetings, Training and Upskilling, Collaborative Work, Customer requests and calls, Individual project work, Customer deliverables, • Candidates must live within commuting distance of our Arlington, VA office., • Employment is contingent upon successful completion of federal work authorization verification. We don't offer visa sponsorship., • Employment is contingent upon successful background and reference checks. #LI-hybrid Why Work For ClearPoint? • The chance to get in on the “ground floor” of a tech company with startup energy, • The ability to make a difference from day one, • Fantastic colleagues and customers, • A structured mentorship program with budget and resources for career development, • A competitive salary, bonus program, and benefits, commensurate with your experience, • Fully paid health, dental, and life insurance, • 401(k) program, • Company organized volunteer days, • Employee referral bonuses to encourage the addition of great new people to the team, • Team events and offsite retreats Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly. Pre-Employment Background Checks All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice. EEO Statement ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply. Physical Requirements This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions. Powered by JazzHR eTkCDEwYmJ

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more. Job Description Allied Universal is currently seeking a Client Portfolio Manager to lead a business segment in a designated region. The primary role of the Client Portfolio Manager is to enhance client experiences, build long-term meaningful client relationships, and engage with employees that deliver our services in the field. The individual will meet or exceed operational goals by providing high-quality, professional, competent, and committed service and an outstanding client and employee experience. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance. • Lead strategic operations for a high-profile, financial client across 11 locations, • Build, manage, and mentor high-performing teams to drive operational excellence & client satisfaction, • Based primarily in the DC area, with approximately 25% travel to client sites nationwide RESPONSIBILITIES: • Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results, • Focus on hiring, development, and retention of appropriate security officers and Operations Managers and Field Supervisors overseeing remote managed business, • Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention, • Engage regularly with clients to share his/her expertise to enhance the value of Allied Universal's offering, • Assist in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services are delivered in a quality and cost-effective manner., • Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime., • Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement/promotability, • Capably utilize WinTeam for scheduling and billing and to produce reports (such as Scheduling Activity, Invoice Aging by Tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management, • Enforce Allied policies as outlined by the handbooks and executive memos., • Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement, • Act as liaison between Allied Universal and the customer to foster customer intimacy, including travel to/from in person meetings, • Keep records and prepare accurate and timely reports both manually and through automated methods, • Maintain regular attendance to ensure avoidance of unpredictable, frequent, and/or ongoing late arrivals and chronic tardiness, • Must possess one or more of the following:, • Bachelor's degree in criminal justice, business or a related field, • Associate's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry, • High School diploma with ten (10) years from any of the following: (1) law enforcement, (2) military law enforcement, or (3) commercial/industrial guard service experience, • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of eight (8) years of experience in successfully building and developing teams, • Minimum of one (1) year of experience driving operational and/or financial metrics while demonstrating strong financial acumen, • Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results, • Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business, • Proven strong service orientation, excellent interpersonal, leadership and organizational skills, • Manage multiple tasks with ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis., • Excellent verbal and written communication skills with the ability to communicate in a timely manner any changes or recommendations that could have impact on our service image or brand, • Law enforcement, military, and/or contract or proprietary security services experience, • Wage range: $100,000 - $170,000 + auto allowance & fuel card, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-BB1 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1429662

Job DescriptionSalary: Unpaid ATTENTION Working Artists in the DMV!!! Are you searching for opportunities to utilize studio space, expand your network in the dance community, attend performances, and participate in classes--all at no cost? Dance Place invites you to join our Work Study program! We are seeking dynamic, motivated, and talented individuals to be a part of our nationally recognized, cultural arts center where you can fuel your artistry in Washington, DC. Heralded as thehub of dance activity in Washington, DC, Dance Place is an equal-opportunity employer and strongly encourages qualified applicants from underrepresented communities to apply. We believe that people of color, people in the LGBTQ+ community, people with disabilities, and women must be centered in the work we do. Hence, we strongly encourage people with these identities or who are members of other marginalized communities to apply to our openings. Come enjoy an exciting and inclusive team environment of movement artists who share a common goal of strengthening the dance field by investing deeply in artists and centering those who have been systemically excluded from such opportunities. For more information on our amazing organization, please visit our site at . POSITION OVERVIEW The Work Study Associate is a part-time, unpaid position that requires an onsite presence of a minimum of 15.0 hours per week. Reporting to the Education department, the Work Study Associatewill assist the Studio Education Manager with daily class hosting and administrative duties for the program. Typically stationed in the Dance Place's lobby, the Work Study Associatewill often be the initial representative of our patrons' encounters with the organization. Through enthusiastic and exciting engagement of our patrons, students, dancers, and staff, the Work Study Associate role will present a warm, welcoming, and friendly atmosphere while interacting with many people who call Dance Place home. Dance Place intends to select three work study participants for the Work Study program for this exciting opportunity. ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES At a minimum, the Work Study Associaterole will be responsible for successfully carrying out the following essential functions and duties: • Serve as the organization's "first impression" steward by creating a positive, engaging, and lasting impression of the space., • Communicate regularly and warmly with youth and adult students and their families regarding classes, payments, Sawyer accounts, and Dance Place programming., • Maintain accurate records of class registration, student attendance, and payment processing using Sawyer software., • Manage youth and adult class scheduling to mitigate conflicts., • Provide in-person patron support., • Serve as the main class host during weekday and weekend classes., • Ensure the lobby and studio spaces are welcoming and clean at the onset of each shift (including dry-mopping studios prior to the start of classes). REQUIRED QUALIFICATIONS: EXPERIENCE AND OTHER SKILLS & ABILITIES Necessary Skills and Abilities: • Be available for onsite, shift support between 3:00 pm - 9:00 pm, Monday - Friday., • Keen attention to detail with a focus on accurate data entry., • Strong organization and customer service skills., • Proficiency with Google Suite and Microsoft Office products. Physical Demands: This position requires the ability to sit and stand for prolonged times; walk moderate distances; frequently lift/carry up to 25 lbs.; occasionally stoop, bend, kneel, or crouch; able to dry-mop areas; frequently communicate verbally with others; view a computer screen for prolonged periods; and repetitive motions with wrists, hands, and fingers due to typing. DESIRED SKILLS, QUALITIES, AND ABILITIES(not required) • An appreciation for the art of dance and Dance Places mission., • Ability to contribute positively to Dance Place's workplace culture and values. WORK ENVIRONMENT Our staff is diverse, small, lively, and highly collaborative. We have frequent interactions with visiting teachers, artists, and students of all ages. While some of Dance Place staff currently work a hybrid schedule, splitting time between our main office in Washington, DC, and remote work locations, the Work Study Associaterole is an onsite position. Due to the in-person aspects of the position, all employees are required to adhere to Dance Places current COVID-19 policy.

Job DescriptionBusiness Technology Integrators (BTI), A Service -Disable Veteran Owned Small Business with over 25 years of experience delivering innovative IT Solutions to the Federal Government, is seeking a Program Manager in support of USDA- Food Safety & Inspection Services ( Public Health Information System) Position Overview: The Program Manager will support the USDA Food Safety & Inspection Service (FSIS) by providing senior-level oversight and leadership for the Public Health Information System (PHIS). This role is responsible for full lifecycle program management, serving as the primary point of contact between the contractor team and Government stakeholders. The ideal candidate will possess exceptional leadership, communication, and organizational skills and bring proven experience managing complex, multi-disciplinary IT programs—particularly those involving cloud technology and system modernization. Key Responsibilities: * Serve as the contractor’s authorized interface with the Government Contracting Officer (CO), Contracting Officer’s Representative (COR), agency management personnel, and customer stakeholders. * Provide overall contract leadership and direction, ensuring the successful delivery of contract objectives. * Perform enterprise-wide horizontal integration planning and coordinate interfaces to other functional systems. * Oversee and manage the completion of tasks within established schedules and budgetary guidelines. * Assign and schedule duties to subordinates and subcontractors, monitoring progress to ensure performance standards are met. * Enforce work standards, review work products, and resolve discrepancies to maintain compliance with contract requirements. * Provide clear and timely reporting to contractor and Government leadership through written and oral communications. * Lead project transitions, providing competent leadership and direction to ensure smooth initiation and execution. * Drive technological innovation and recommend improvements to enhance performance and capability. * Direct the work of a diverse team encompassing technical, functional, and administrative personnel. * Provide comprehensive management across multiple program components including: * Engineering analysis and studies * Software development and modernization * Cloud migration and integration * Data-driven application delivery * Maintain a strong focus on risk management, customer satisfaction, and contractual compliance. * Ensure program adherence to project management best practices, including earned value management, scheduling, resource planning, and quality control. * Evaluate and integrate cloud-based solutions, with experience or knowledge of Microsoft Azure or Amazon AWS platforms. Required Qualifications: * Minimum of 7 years of relevant program or project management experience in IT or enterprise system delivery. * Bachelor’s Degree in Business, Computer Science, Engineering, Information Systems, or a related field (or equivalent combination of education and experience). * Proven experience leading large, complex programs with multi-disciplinary teams and Government agency customers. * Strong organizational, analytical, communication, and leadership skills. * Demonstrated experience with cloud environments such as Microsoft Azure or Amazon AWS. * Experience managing contracts in compliance with federal acquisition regulations (FAR) is a plus. Preferred Qualifications: * Project Management Professional (PMP®) or equivalent certification. * Prior experience managing public health or federal IT programs. * Knowledge of USDA systems, policies, or mission domains. * Familiarity with Agile methodologies, DevSecOps, and cloud-native solution development. Work Environment: * Remote/U.S.-Based with possible travel to government sites. * Fast-paced, collaborative environment working alongside federal and contractor personnel. * Must be able to effectively manage multiple priorities and dynamic stakeholder needs. Powered by JazzHR zHEF7xQJK2

Job Description TECHNICAL PROGRAM MANAGER MILITARY FRIENDLY & PREFERRED - HOH SPONSOR Zermount, Inc has a requirement for a Technical PM who will support our client by providing project management and technical security expertise for our IT Security Services Team. The Technical PM is expected to provide advisory in securing enterprise information and systems, by determining security requirements; planning, designing, implementing, and testing systems and security technologies; developing security standards, policies, and procedures; and mentoring team members. The Technical PM will be able to provide technical services, oversight and quality assurance for the following activities: Security Operation Center (SOC) / Incident Response (IR); Application Security Assessments; Hardening Guides and Secure Configuration Baseline (SCB's) updates and development; Security Engineering and Architecture; IT Security System Administration; and IT Security Testing (Assessments - Security Control (SCA), & risk; Scanning - vulnerability, compliance, configuration, database, web application, continuous monitor, and ad-hoc; secure code analysis, penetration testing, and Security Controls Assessments (SCA's). Responsible for ensuring the proper level of analysis is conducted for assessments and testing activities are conducted and accompanied with practical mitigation solutions and recommendations. Support the development and updating of documentation such as configuration management guides, technology administration guides and Standard Operating Procedures (SOP's) is required. The Technical PM will evaluate security products (new and existing) to ensure proper functionality, configuration, implementation, and usage, eliminate duplication of tools, recommend new tools, and ensure compatibility with information security policy. Performs routine audits and vulnerability assessments to include analysis of findings and recommendations to ensure compliance with security policy. Participates in audits or reviews of desktop systems, operations methods, and assessment risks. Assist with the development of policy related to IT Security. As the Technical PM, you will be expected to develop and present special projects to the client and executive management; which address a problem or an identified gap which requires a solution, or special project to improve the security posture, decrease the overall risk level, add an additional level of security, increase the Return on Investment (ROI), or to assist in the development of new capability or services which are required or which there is a need. Special projects will be identified and documented according and prioritized based on the situation and requirements. DUTIES & RESPONIBILTIES • Provide day-to-day management of the IT Security Services Team, develop project schedules, reports, and briefings in accordance with the contract requirements., • Serve as the Senior Technical Security Engineer/Architect on matters of enterprise security across all client systems, engineer, architect, implement, deploy, maintain, and administer commercial and open-source products., • Must have a strong background in security engineering for both on-premises and cloud-based systems (Amazon Web Services, Google Cloud Platform, and Azure)., • Support the security activities associated with the evaluation and introduction of new security technologies into the OCIO environment., • Activities include Program level compliance inspections, audits, and other security reviews; Oversee, evaluate, and support the documentation, validation, and accreditation processes necessary to assure that new IT systems meet the organization's Information Assurance (IA) requirements and ensures compliance from internal and external perspectives; Design, develop, maintain, security artifacts (e.g., Detailed security drawings expressing current system security architecture; inventories of resources used by client systems; and Security baselines based upon applicable policy., • Conduct assessments of threats and vulnerabilities, determine deviations from acceptable configurations, enterprise, or local policy, assess the level of risk, and develop and recommend appropriate mitigations., • Assist engineers and testers with performing analysis to determine the optimum configuration of network and host sensors., • Analyze and recommend resolution of information security problems based on knowledge of the major information security products and services, an understanding of their limitations, and a working knowledge of the disciplines of cybersecurity., • Develop alternatives of system designs and/or architectures which consider trade-offs between security requirements, functional/operational requirements, and cost., • Provide risk analysis for vulnerabilities, incidents and change requests and advise on the impact of new or changing applicable federal policy changes., • Advise on the impact of new or revised legislation and regulations. Provide security engineering expertise in coordination with Enterprise Architecture and Technical Review Board to conduct technical review board program planning reviews related to future enterprise architecture updates and proposed information security mechanisms., • Support technology-related architecture guidance delivered in the form of briefings, email, or white papers addressing information security architecture vulnerabilities, risks, mitigation response, and emerging opportunities., • Conduct research and present analyses to evaluate and/or determine emerging industry technology trends, government agency best practices, and security issues., • Enhances team accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for the client and less experienced team members; teaching improved processes; mentoring team members., • Determine security requirements by evaluating strategies / requirements; research IT security standards; conduct security and vulnerability analyses and risk assessments; review architecture/platform; identify integration issues; prepare cost estimates., • Provide expertise and guidance to OCIO on DevSecOps / secure development, operational systems, and enhancements in support of the client's mission., • Assist business owners, system owners, and system engineers with selecting and implementing controls that maintain a high level of security and protect patron privacy., • Provide subject matter expertise for creation and implementation of security-related hardware and software pilots to enhance the client's security posture., • Identify gaps in security tool capabilities and provide solutions to address them., • Provide advice and knowledge on Zero Trust architecture and technologies., • Monitor and ensure compliance with standards, policies, and procedures; conduct IR and threat analyses; developing and conducting training programs., • Prepare security reports by collecting, analyzing, and summarizing data and trends., • Enhances company and client's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments., • Select, design, and create appropriate tools for testing efforts and develop appropriate Rules of Engagement (ROE) and appropriate schedules., • Assist the team in performing technical security services for the client., • Must have at least 10 years of experience managing IT Security programs with for a minimum of 5000+ users, 10,000+ assets, and numerous tools., • Required to have at least 15 years of experience working in the IT Security field to include technical IT Security testing., • Must have experience leading teams, minimally, of 10 direct reports: and developing, implementing, and managing project schedules., • Must have the ability to manage multiple projects, work under pressure and tight deadlines, work independently, and work in a team environment., • Demonstrates successful leadership and management skills., • Demonstrates a proficiency with security technologies (commercial and open source), e.g., Netwitness, FireEye, CoreImpact, Tenable, Splunk, Fortify, WebInspect, Archer GRC, Carbon Black, Palo Alto, Prisma, and Data Loss Prevention (DLP) solutions., • Experienced with providing Security consulting, engineering, and Architecture support for numerous cloud environments (e.g., AWS, Azure, and Google)., • Depth of experience with multiple operating systems (e.g., Windows, Linux, and Mac)., • Experience with multiple data bases (e.g., SQL, MySQL, and Oracle)., • Displays technical experience with conducting research and providing reviews and recommendations on threat and vulnerability mitigations., • Technical experience with conducting and reviewing security, configuration and vulnerability scans, analysis techniques, remediations, testing activities and DevSecOps., • Possess expertise in Security Architecture/Engineering principles, conducting security testing, analytical skills, and technologies., • Possess the ability to explain and breakdown technical details, and solutions to executive management and not technical parties - ability to explain the true business impact., • Good understanding of network protocols, design, and operations., • Strong analytical skills and efficient problem solving., • Experienced writing security related procedures and guidelines., • Experience with NIST Special Publications and guidance., • Knowledge of scripting and programming experience is beneficial., • Excellent report development and presentation skills., • Customer facing skills and a proven track-record of building client relationships., • Flexibility to change direction and manage conflicting demands., • Outstanding organizational and data analytics skills., • Consulting experience is advantageous with a proven ability to understand and meet client needs and develop a positive dialogue and outcome., • Experience of using problem solving techniques and developing solutions to mitigate risks., • Strong problem solving and analysis skills, self-motivated, and able to work and communicate in a team environment., • Proficient in Microsoft® Office suite to include Project, and other office automation products., • Must have a minimum of one (1) IT Security certification at the IAM II or III Level referenced in the Department of Defense Approved 8570 Baseline list., • Additional certifications preferred are:, • PMI PMP; and, • Public Trust, • Location: Remote with occasional travel to Zermount HQ, and client location in Washington DC, • Business Hours: 7:00 am - 7:00 pm, • Core Hours: 9:00 am - 3:00 pm

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Production Team at LILT LILT’s Production Team is a global workforce, operating across four continents. We are passionate about localization and making information accessible to all. The Team spans project management, customer onboarding and program management, quality, and talent management, working with some of the world’s largest organizations. Working in LILT’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact. Where You'll Work Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! This position is based out of our Boston or Washington D.C metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Authorization to work in the US is a precondition of employment. What You’ll Do The Localization Program Manager reports directly to the Senior Director, Production and is responsible for providing successful Program Management for a portfolio of complex Enterprise accounts. The Localization Program Manager is responsible for implementing and maintaining successful service delivery strategies to meet SLAs and desired business outcomes. The Localization Program Manager drives cross-functional and multi-stakeholder initiatives both internally and externally, and is accomplished at collaborating with team members at every level. Key Responsibilities * Produces competitive and well reasoned quotations, with necessary caveats and assumptions. * In collaboration with Solutions and Product, will drive the implementation, testing and iteration of complex technical production workflows to ensure optimal efficiency. * Demonstrates strong analytical capabilities to monitor and control production team performance against KPIs * Directs tasks for production resources to to meet and exceed KPIs and customer SLAs * Regularly reports internally and externally on production metrics, performance against objectives (including KPIs and customer SLAs), explaining trends, addressing shortfalls proactively with cross-functional action plans. * Communicates seamlessly with client contacts, local colleagues, freelancers and internal project team members. * Manages production escalations, drives RCA and CAPA to completion. * Conducts post-mortems on key account initiatives, sharing results and planning follow-up actions with key stakeholders to ensure continuous improvements and learnings. * Implements process and workflows, escalating requirements for customizations/deviations for appropriate consideration. * Demonstrates a deep understanding of all production workflows and processes related to their accounts. * Maintains up to date plans and documentation for account * Monitors and enforces adherence to correct production procedures * Leads the account portfolio team, identifies opportunities for training and development * Works in close collaboration with Revenue and Customer Success to ensure comprehensive coverage and implementation of customer requirements while focusing on Production-specific SLAs Skills and Experience: * 3+ years’ related experience managing Enterprise-level localization programs for large Technology companies * Experience in Risk Management, RCA and CAPA procedures as they apply to Enterprise programs * Excellent client-facing and internal communication skills * Solid organizational skills including meticulous attention to detail and multitasking skills * Analytical and organized problem solving abilities * Able to meet deadlines and work under pressure * WIllingess to work PST hours Benefits * Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Job Description We are continuously sourcing for talent for future opportunities. Candidates who apply to this role understand we do not have an immediate opening and wish to be considered for future opportunities. Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government. Work on things that matter Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology. Built for a remote life Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers. Committed to high expectations and a welcoming culture Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works. The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes. Primary Responsibilities: As a Program Manager, you will be responsible for collaborating with program or business unit leadership in shaping the strategic direction of the program and managing customer relationships. At the discretion of leadership, you may serve as the primary decision maker for the program. A Program Manager is a people manager, leader and mentor that effectively manages team members in support of delivery success. You will have an advanced ability to employ structured project management/process methodologies in order to meet scope, schedule and budget requirements. You will successfully lead through direct reports, and effectively communicate and execute against program and organizational objectives. A Program Manager must exhibit strong communication skills, with the ability to lead and resolve conflict in order to meet revenue goals, while ensuring contractual compliance. Primary expectations of a Program Manager include: • Develops and maintains regular status reporting to include weekly status reports, program management reviews, monthly financial reports, staffing plans, and any additional reports requested by the customer., • Experienced in the ability to manage all aspects of program performance (i.e. technical, contractual, administrative, financial) and coordinating program activities across multiple projects, • Manages planned contract revenue, billable utilization, and gross margin achievement, • Exhibits stakeholder management skills, with the ability to develop and maintain strong customer relationships, • Effective communication skills, informing stakeholders of changes to program scope, timeline, or budget. Experience with change management best practices., • Utilizes influential skills to translate customer vision and drive project activities to successful outcomes, with the ability to shape customer success outcomes and metrics, • Serves as a trusted partner, and advises customers on strategic vision and direction, • Manages contractual obligations and oversees and manages output of sub contracting partners, • Manages project activities and ensure they are compliant, completed on time, and within budget within a highly complex environment, • Recognizes issues and conflicts and problem solves solutions, strategically turning barriers into opportunities., • Manages Project Managers (if applicable) to communicate information effectively to a variety of internal and external stakeholders, • Negotiates outcomes and agreements that benefit the project and company, • Advanced ability to partner with practice and growth leaders to identify and drive organic and new growth opportunities. Advanced ability to develop strategic program plans that benefit the organization over the long term., • Advanced ability to identify program risks and implement mitigation techniques in a timely manner. Ability to manage ongoing risks and communicate updates to the Senior Program Manager (if applicable), • Adherence and in-depth understanding of ISO and CMMI quality standards, • Proven ability to achieve CPARS ratings above Satisfactory, • Excellent organizational and time-management skills and communication skills, • Proven experience with Agile project management methodology and project management software tools, • Advanced knowledge of planning, programming, budgeting, and resourcing, • Bachelor's and 7+ years of experience, • Proven track record delivering and growing platform/developer facing programs as a Prime Program Manager preferably at the VA, • Prior government or government contracting experience is strongly preferred, • Project Management Professional (PMP) and/or ITIL certification strongly preferred Benefits: • Company-subsidized health, dental, and vision insurance, • Flexible PTO, • 401K with employer match, • Paid parental leave after one year of service In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $130,000 -$150,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

Job Description The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. At Censeo, our award-winning culture means you’ll join a tight-knit community of 80 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. The Position: We are looking for eager, driven candidates with experience in people management, communication, facilitation, problem-solving, and analysis to guide our teams in developing impactful solutions for our Federal clients. As an Engagement Manager with Censeo, you will play an important role as an acting project and program manager and emerging firm leader. A typical day in the life of an Engagement Manager is never quite the same, but it is always equally exciting and challenging. On any given day, you could be managing the day-to-day activities of multiple project teams, working closely with clients to understand their needs, developing strategies to meet those needs, and mentoring your junior team members! Some of your key responsibilities as an Engagement Manager will include: • Ensuring client satisfaction by leading teams working on Strategic Planning, Data Analytics, Acquisition Support, and Program Management projects, • Managing the cost, schedule and technical performance of multiple Federal support contracts, • Acting as the senior customer contact for program activities and leading program review sessions with customers to discuss cost, schedule, and technical performance, • Building client relationships across your client account, including understanding customer requirements and identifying and resolving delivery risks before they happen, • Coaching team members on opportunities for improvement and providing regular project-based feedback to team members, • Overseeing quality of delivery by Censeo staff and subcontractors, • Building, managing, and maintaining a strong, qualified, and motivated team to support our customer requirements, • Identifying and raising new opportunities to Censeo business development staff, and working with Censeo leadership to plan account development, • Owning and maintaining hypothesis development process and guiding team members through required analyses, • Consistently deriving sound business insights from analysis of complex issues, • BA/BS with strong academic background, • 7+ years’ experience in a consulting environment (ideally in the federal space), • Understanding of the requirements, environmental factors, organizations, activities, constraints, risks, and motivations impacting federal clients, • Extensive experience managing engagements and relationships across multiple clients, • 5+ years of experience managing project teams and mentoring team members, • Demonstrated effectiveness applying program management practices across all phases of programs from inception through completion, • Strong creative problem-solving, analytical, and quantitative skills, • Project Management Professional (PMP) credentials, • Strong understanding of the Federal Acquisition processes, • Master’s Degree in business, engineering, education, social science or related field Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print: • The salary range for this role is $150,000 - $190,000, • Expected travel 0-10%; may increase based on business needs, • This is an exempt, full-time position, • Essential Physical Functions, • Sitting: Particularly for sustained periods of time Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. Join Our Award-Winning Culture! Our passion wins awards. But don’t just take it from us… • 2023 Vault #9 Best Consulting Firm for Work/Life Balance, • 2023 Vault #23 Best Consulting Firm for Overall Diversity, • 2023 Management Consulted #3 Best Boutique Firms in Washington DC, • 2022 Vault #41 Best Overall Consulting Firm to Work For, • 2020 Vault #21 Best Boutique Consulting Firm, • 2019 Ivy Exec #7 Best Boutique Consulting Firm, • 2018 Consulting Magazine Best Small Firms to Work For, • 2017 Vault #12 Best Boutique Consulting Firm, • 2016 Forbes Best Management Consulting Firms in America XZK4WIyWc8

Job Description Up Dog Yoga Community Studio Manager - Shaw Part Time Our Values At Up Dog Yoga, we value: * Community. We grow stronger together. Up Dog is a place to build friendships and connect with neighbors. * Energy. We built an environment to express your best self through creative flows perfectly paired with up-beat bops. * Everyone. New or experienced, we all have room to grow, play, fall, and get back up. Location: Remote and 1550 7th St NW Suite C, Washington, DC 20001 Job Description The Role As a Studio Manager (SM), you will foster a dynamic yoga community by including leading studio operations within UDYC, creating a positive in-studio yoga experience (clean and safe) for students and staff, and supporting yoga instructors. Your leadership sets the tone for the studio’s culture and consistently reflects trust in our future, a commitment to growth, and full team activation. You will work alongside the Owner to deliver results and sustained growth towards all company and studio-level goals. Manage Health and Safety * Train and lead current and future UDYC front desk personnel in appropriate opening, closing, and class presence protocols to meet standards of excellence, health, and safety. * Work with Owner to maintain an appropriate level of studio supplies so that all provisions and amenities are available for students and staff at all times. * Take ownership in the functionality of the studio and the physical space, and act as a liaison between students and the Owner, as needs arise. * Develop and implement systems to reduce waste and automate supply tracking/ordering. Support the Studio Team * Communicate all UDYC policies, initiatives, and protocols for staff members through the lens of UDYC values and position policies. * Train, develop, and provide routine feedback to Front Desk staff. * Take full ownership of Front Desk hiring, onboarding/training, and termination processes. * Design and execute a scalable training program (including pre-recorded modules). * Oversee operations of the Front Desk staff substitute coordination schedule. Support pre-planned time off, absences, and substitutions with weekly management and team outreach. * Oversee operations of the Instructor staff substitute coordination schedule. Support pre-planned time off, absences, and substitutions with weekly management and team outreach. * Elevate opportunities for staff engagement to the Owner (e.g., desired activities, classes, training, etc.). Enhance and Maintain the Studio Presence * Commit to the weekly tasks, as arranged with the Owner. * Commit to the weekly hours, as arranged with the Owner. Note the expectation that some weeks may flex higher in hours, some less. This requires flexibility in service of the studio, when needed. * Support front desk operations, as arranged with the Owner. * Support training and facilitation, as needed, of UDYC programming and continuing education. Grow the Business * Partner with the Owner in synchronization meetings to share updates, set studio goals, and collaborate on progress. * Provide solution-oriented feedback to the Owner to enhance the customer experience and overall success of the company without judgment, fear, or blame. * Lead the social media presence (e.g., Instagram, TikTok, Yelp, Google, website, Canva, Mindbody branded web app) with attention to staff developments/successes, student developments/success, UDYC events. * Promote and lead the retail business within the studio including achieving sales goals, merchandising new items, executing markdowns and sales, and maintaining service excellence at all times. * Consistently develop and retain a value-driven studio team to support a growing business and talent pipeline. Skills and Experience * Must demonstrate UDYC values: Community, Energy, Everyone * Excellent oral communication skills, professionalism, and strong interpersonal skills * Thrives in a fast-paced environment and can prioritize while working under multiple deadlines * Minimum of 1 year in customer service-oriented role required * Familiar and comfortable in studio systems such as point of sale systems, company scheduling and payroll systems, etc. * Ability to build relationships with individuals with diverse personalities and styles and at different levels of seniority * Proven self-starter with ability to take on new projects with enthusiasm * Proficiency in Google Suite, Mindbody, Social Media platforms, and Canva * Experience in delivering actionable and supportive feedback for improvement to a variety of team members * Ability to move around the studio space, crouch, bend, reach, and lift up to 50 lbs. Additional Preferred Skills and Experience * Certificate of completion from an in-person 200-hour registered yoga teacher training * Current CPR/AED certification required * Ability to lead students in physical activity for a maximum 1.5 hours at a time * Ability to withstand exposure to heat of approximately 85 degrees for 60 mins Fine Print * Availability: Must match the needs of the business and leadership zig-zag schedules – morning, evening, weekend, and some holiday availability and flexibility required. Must be able to step in to teach any class format with little to no notice. * Attire: We recommend wearing breathable clothing that allows you to feel your most comfortable self. Please do not wear shoes inside the practice area, there is space for protected storage of all valuables. * Other Duties As Assigned: This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. * Up Dog Yoga Community is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ, veterans, and individuals with disabilities. Perks * Free Unlimited Monthly Membership * 20% discounts on workshops * 20% discounts on special events * 20% discounts on merchandise * Participation in team events * You are welcome to bring one one guest for free per month - your guest must be a new yogi to Up Dog Yoga Community Compensation * W2 Employee * Hourly rate: $21; Average hours per week: 15 * Growth opportunities for hourly rate and weekly hourly commitment * Compensation associated with the Studio Manager position is distinct from any other roles held at UDYC

Job DescriptionCompany Description BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, and R&D program and strategic advisory support. Our clients – including NASA, DoD, HHS, DHS, and other civil and national security agencies – rely on us to drive mission success and accelerate innovation. BryceTech has been recognized in the Washington Technology Fast 50 ranking of top high-growth small businesses for four consecutive years and received a GovCon Contractor of the Year Award in 2023, underscoring our strong growth, competitive positioning, and excellence in federal contracting. With a proven track record of winning sought after contracts, scaling high-performance teams, and executing on critical government missions, BryceTech presents a compelling opportunity for strategic partnerships in the GovCon space. Job Description Position will be responsible for: • Position will be on-site at customer facility, • Performer will lead the development of detailed competitive intelligence, capability assessments, and market assessments on the commercial space industry for a government customer, • Conduct in-depth analysis of space industry value chains including hardware and software providers, • Design and implement analytical approaches to technology providers based on technology, capabilities, and financials, • Analyze and synthesize multiple data sources, including existing internal databases, primary-source research, and SME input to create data-driven reports on industry capabilities and market trends, • Demonstrate strong self-management skills by independently driving projects forward, anticipating challenges, and delivering high-quality work with minimal oversight in a fast-paced, evolving environment, • Directly interface with customer and related stakeholders to support the office’s mission, • Develop and deliver presentations/briefings as needed to communicate key findings, • Develop and maintain dashboards, reports, and visualizations to communicate findings clearly to both technical and non-technical audiences, • Coordinate closely with government stakeholders to ensure project success and provide strong communication throughout product developmentQualifications, • Relevant degree (BA/BS, MS/MA, MBA, MPP, other) in business, economics, finance, engineering, science, computer science, systems engineering, geospatial information/remote sensing systems or analytics, or related analytic, engineering, math, science, or technology field., • 4-6 years of relevant professional experience, with at least 3 years of project management experience in consulting, commercial aerospace, or government acquisition, technology integration, or R&D programs, • Ability to work independently and manage multiple priorities in a fast-paced, mission-driven environment, • Knowledge of commercial remote sensing industry, capabilities, and value chain, • Broader knowledge of space/satellite, aerospace and defense, and/or aviation industries, • Experience directly supporting government national security customers and an understanding of defense acquisition processes, operational requirements, and the role of commercial space in augmenting mission effectiveness and decision-making, • Deep knowledge of remote sensing technologies, capabilities and commercial markets, • Experience managing high-functioning teams of analysts, including subject matter experts, • Familiarity with GIS tools (e.g., ArcGIS, QGIS) and remote sensing applications, • Proficiency in data analytics and visualization platforms (e.g. Excel, Power BI, Tableau, R, or Python), • Experience with database management and querying using SQL; ability to structure, clean, and extract insight from large datasets Additional Information This position is subject to contract award Position will be located on-site at customer facility in Springfield, VA BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program. All your information will be kept confidential according to EEO guidelines.

Job DescriptionSalary: $70,000-80,000 About SANS Founded in 1989, SANS Institute (SANS) began as a cooperative research and education organization. Over the next 25 years, it grew to become the most trusted and widely recognized provider of information security training and certification in the world. Today, SANS has served more than 300,000 cybersecurity professionals around the world, with more than 60,000 earning Global Information Assurance Certification (GIAC) security certificationsthe leading certification that provides assurance to employers that their people and prospective hires can do the job. At the heart of SANS is a community of practitioners, from auditors and network administrators to CISOs, who share their lessons learned and collaborate on solutions to the challenges they face. These experts, working across corporations, government agencies, and universities, come together to support and strengthen the global information security community. Why SANS? At SANS, our culture is defined by three pillars: Mission, Brand, and People. • Our Mission is to hire people who understand the importance fighting against cybersecurity threats., • Our Brand reflects a commitment to delivering the highest quality training., • Our People are grounded in a culture of fairness, honesty, customer focus, and a pragmatic approach. What You'll Achieve at SANS We are seeking a Junior Government Contracts Manager to join our Business Development - Federal Sales team. This role plays a key part in supporting contract administration for cybersecurity-related federal projects. This position ensures compliance with U.S. Government regulations and contractual requirements, while working closely with technical teams, legal, finance, and program management to support national security initiatives and protect critical infrastructure. As a Junior Government Contracts Manager, you will: • Assist in the completion, review, negotiation, and administration of contractual documents, to include Reps and Certs, RFQs/RFPs, POs, SANS quotes, 889 compliance certifications, MNDAs, Distribution & Teaming Agreements., • Ensure compliance with FARs, DFARs, and evolving Government policies and needs., • Provide support, as needed, to the Federal Contracts team, as well as fulfill contractual requirements for the Federal PMO., • Support the PMO and Federal Contracts team in the review process of submitting Federal Proposals., • Track and manage contract lifecycle events, including renewals, modifications, and closeouts., • Collaborate with internal stakeholders to ensure contractual obligations are clearly understood and met., • Monitor and interpret changes in acquisition regulations and cybersecurity-specific clauses, while ensuring compliance with FARs, and DFARs., • Maintain meticulous contract records and support internal and external audits and compliance reviews., • Perform other related duties as assigned. What We're Looking For Every SANS employee brings something unique. For this role, were looking for candidates with: • 12 years of experience supporting federal contracts, preferably in technology or cybersecurity sectors., • Familiarity with FARs/DFARs and cybersecurity-related regulations (e.g., NIST 800-171, CMMC)., • Strong analytical, organizational, and communication skills., • Willingness to adapt to evolving priorities and support multiple functional areas., • Familiarity with editing from a grammatical and technical perspective., • Ability to work with confidential information and meet deadlines in a high-stakes, compliance-driven environment., • Proficient in Microsoft Office; experience with contract management systems is a plus., • Unrestricted authorization to work in the USA; visa sponsorship is not available. Preferred qualifications include: • Bachelors degree in Business, Government, Law, Cybersecurity, or a related field., • Exposure to working with DoD, DHS, NSA, or similar federal clients., • Knowledge of cybersecurity terminology and project environments., • Interest in obtaining certifications such as CFCM, CPCM, or CMMC Registered Practitioner. Benefits and Perks of Working at SANS Were committed to fair and equitable compensation. The expected salary range for this position is $70,000-80,000, depending on geographic location, skills, and experience. At SANS, pay equity and transparency are priorities. We offer a comprehensive benefits package that supports your total well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Financial Benefits: Competitive base salary,bonus opportunities, and a 401(k) plan with company match., • Health & Wellness: Robust medical, dental, and vision plans; company-provided short term disability; optional long-term disability, supplemental life and AD&D insurance for employees and dependents; voluntary benefits including accident insurance and identity theft protection; fitness and wellness programs; and a company paid employee assistance program (EAP)., • Time Off & Flexibility: Generous paid time off, including volunteer time., • Learning & Development: Access to professional development and SANS training opportunities. Flexibility and Balance at SANS We support our colleagues with the tools and flexibility they need to thrive, both professionally and personally. As a primarily remote work environment, we are committed to maintaining strong connections, collaboration, and a vibrant culture across virtual teams. While most roles operate remotely, some positions may require occasional in-person presence depending on role-specific or business needs. SANS is an Equal Employment Opportunity Employer SANS is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federal, state, or local protected class. If, because of a medical condition or disability, you require a reasonable accommodation during the application process, or to perform the essential functions of a position, please contact SANS Human Resources. US Job Seekers: Click here to view the Know Your Rights poster. SANS complies with all applicable state and local laws regarding the consideration of applicants with arrest or conviction records. For positions governed by federal and/or state banking regulations, SANS will adhere to relevant requirements when evaluating candidates with criminal histories. Employment eligibility in the United States is required. SANS does not provide visa sponsorship for this position. remote work

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers’ interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You’ll Work This position can be based in New York City, Boston, Washington D.C., or Indianapolis. In Indianapolis, you will be expected to work in the office in a hybrid capacity. In all other locations, you will start as fully remote and then transition to hybrid once offices are opened in those locations. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Authorization to work in the US is a precondition of employment. What You’ll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate customer platform adoption during the onboarding phase by: * Driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas * Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards * Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer retention by: * Working with the customer to understand, measure, and consistently deliver high ROI * Driving high utilization of the customer’s LILT subscription * Driving the customer’s business transformation and operational excellence * Being the customer’s trusted advisor and advocate within LILT * Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow product use within our customer base by: * Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry * Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million * Minimum Bachelor's degree * Willingness to travel and meet customers up to 15% of the time * A true passion for customers and Customer Success with the ability to build strong relationships * Truly enjoys a dynamic startup environment where every day is different and each challenge is different * Can juggle multiple, very different tasks – delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. * An eye for building processes and systems that can scale LILT’s customer engagement model * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs * Experience in conducting QBRs, delivering presentations, and leading customer meetings Benefits: United States * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Salary range $110K-$115K Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $100K - $200K

Job Description Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you looking for a company that will invest time in your development, support your professional growth and listen to your ideas? If yes, then keep reading! PerformYard has developed a simple and effective product that drives our customer’s employee performance through the roof. Our long-term vision is to change the way performance is managed and measured in organizations of all sizes. To achieve this we need to add to our amazing team...that’s where you come in! As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product. You’ll interact with executives and professionals from across a diverse customer base to aid clients in achieving their goals for using PerformYard in their organizations. You will partner with customer personnel to implement PerformYard. This includes supporting product configuration to meet customer-specific needs, providing consultative advice and best practice information, leading training (from one-on-one support to large group, virtual sessions) – all to create a successful and happy customer! This is a 100% Remote position - now & forever Requirements What You’ll Do: • Create long lasting satisfaction for professionals at all points of their customer lifecycle in order to retain their business and grow revenue, • Establish a trusted advisor relationship with each customer through the onboarding and training process to drive the value of our products long term, • Respond to phone calls and emails to support adoption, usage and expansion within the customer base, • Meet or exceed aggressive responsiveness and quality goals, • Be the voice and advocate of our customer - work with leadership and product teams to identify process improvements or product requirements to help resolve any customer facing issues, test any new product ideations and improve satisfaction, • Utilize Salesforce and additional internal tools in order to create the best possible business and service level outcomes for our customers, • Proactively influence team culture by actively participating in team and company activities and opportunities for feedback What you’ll Bring: • Bachelor's Degree, • Customer Success Manager should have a minimum of one year of Customer Success, Account Management, Account Support or related experience, preferably in software, • Detailed and action oriented, with ability to manage multiple requests, respond quickly and with high quality, and problem solve on the fly, • Enthusiastic and proactive self-starter with ability to communicate, • Empathy for customer experience, and a desire to make customers successful, • Understanding or previous use of CRM, Customer Success or Help software tools, • Excited to operate in a fast paced start-up environment Bonus Points: • A desire to do and achieve brilliant things!, • Authentically curious, you love learning and improving yourself, • Integrity is fundamentally important to you, • You want to make a real difference In addition to your compensation plan we also have medical, dental, and vision health insurance benefits w/ HSA plan, disability insurance, 401k plan, generous PTO, paid holidays and other benefits.

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with clients to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for clients' interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our clients to achieve their global communication goals. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! Where You’ll Work This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Authorization to work in the U.S. is a precondition of employment. What You’ll Do As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: * Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends. * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth. * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features. * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, and maximize revenue potential. * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention. * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed. * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials. Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry. * Bachelor's degree in Business Administration, Marketing, or related field. * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry. * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth. * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels. * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers. * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers. * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives. * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs. * Experience in conducting QBRs, delivering presentations, and leading customer meetings. Benefits: * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $78.5K - $115.5K