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Job DescriptionResidential Sales Manager Mid-Atlantic Region (Timonium, MD based) Full-time | On-site / Field About the Opportunity Lepley Recruiting Services is representing a privately held, fast-growing flooring subcontractor in the Mid-Atlantic region that is hiring a Residential Sales Manager to lead and grow their residential trade business. Approximately 70% of residential revenue is driven through the trade channel with custom home builders, remodelers, and design firms. This role is centered around strengthening and expanding that business. This is a true leadership role (not player-coach) focused on building and developing a high-performing sales team. The position is based out of the Timonium, MD showroom, with expansion into Northern Virginia planned for 2027. You’ll report directly to the Director of Residential and work closely with senior leadership on strategy, performance, and growth initiatives. What You’ll Do • Lead and develop the residential sales team through weekly 1:1s, pipeline reviews, ride-alongs, performance management, and onboarding of new hires, • Own and grow the trade account portfolio including custom home builders, remodelers, and interior design firms across Maryland, with expansion into Northern Virginia, • Run the residential deal desk by pressure-testing pricing, protecting gross margin, and coaching reps through negotiations and value engineering, • Build and maintain relationships with top-tier trade accounts, including hosting quarterly business reviews, • Partner with leadership on residential P&L performance, target accounts, vendor strategy, and future market expansion, • Contribute to the showroom experience as a sales tool, including displays, samples, and designer-focused eventsWhat We’re Looking For, • 5+ years of B2B sales experience in flooring, tile, building products, or a related specified-product category, • Demonstrated readiness for sales management (prior leadership, team lead responsibility, or strong mentorship track record), • Experience selling into the trade channel (custom home builders, remodelers, and/or design firms), • Proven ability to hold gross margin in a competitive bid environment, • Strong pipeline discipline with the ability to run forecasting and weekly reviews, • Operational understanding of estimating, takeoffs, lead times, and installation scheduling, • Direct, straightforward communication style with a focus on accountabilityBonus Points, • Existing relationships with builders or design firms in Maryland and/or Northern Virginia, • Experience managing multi-location teams or launching new territories, • Background working with architects and designers on specified products, • CRM experience (HubSpot, Salesforce, or similar)Why This Role, • Leadership ownership of a growing residential trade business, • Expansion opportunity into a new market (Northern Virginia), • Direct partnership with a senior leader who owns the full P&L, • High visibility to executive leadership in a privately held company, • Clear growth runway tied to long-term company expansionCompensation & Benefits, • Competitive base salary plus performance-based variable compensation, • Incentives tied to team revenue, gross margin, and retention, • Accelerator on performance above plan, • Mileage - standard IRS rate, • Full benefits package (Medical, Dental, Vision, Life, STD, LTD, PTO, 401K + 3% match), • Business expenses reimbursed, • Defined 12-month review with growth tied to expanded scope

Job DescriptionCompany DescriptionAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job DescriptionWe are looking for hungry sales contributors to play a critical role in the growth of Alertus in our key verticals. The Sales Executive will report to the Sales Manager - High Power Audio and will be a key player in bringing our mission to life. In this role, you will work on the company's front lines, increasing product awareness and providing life-saving solutions to commercial organizations. This is a self-driven position where building strong relationships and converting qualified leads into business are keys to success. Our ideal candidate is someone who uses a customer-centric approach to create wins. Travel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters.A Day in the Life: • Allocate a significant portion of your day engaging in salesforce activities, including qualifying leads, developing opportunities, scheduling demos, and closing deals., • Conduct online and in-person demonstrations of the Alertus solution., • Understand the customer’s needs and help provide advanced Emergency Communication Systems to meet their requirements., • Learn the “pains” of our customers and help them find solutions that fit within their budget., • Develop a strong understanding of key influencers, decision-makers, and the target market., • Become an expert in the Alertus solution and all of our product offerings., • Establish a business plan focused on market expansion and engagement., • Prospect and identify new opportunities to continuously grow your pipeline through direct and channel sales., • Work closely with Sales Engineers and Sales Manager - HPA to continually fine-tune your skills and improve product knowledge., • Utilize sales scripts while infusing your unique style and personality to customer engagements., • Other duties as assigned. Required Skills & Abilities:, • Excellent Salesforce skills. You have developed good habits for logging activity, cleaning pipelines and accurately forecasting revenue., • A good grasp of technology with a basic understanding of computer networking, IP technology, and electronics., • Implementation of solution sales techniques focused on creating value and trust., • Willingness to be coached as well as take initiative and act independently depending on the situation., • Demonstrated ability to identify and sell to multiple buyers within an organization., • Experience prospecting through phone driven initiatives, demoing through web applications, and closing deals through in-person presentations or meetings at the enterprise level., • Hands-on experience using sales enablement tools like Salesforce, DiscoverOrg, and ZoomInfo., • Ability to handle and overcome long-sales cycles., • Ability to travel for on-site visits to prospective and existing customers, conferences, and trade showsDesired Skills:, • An understanding of selling into communities, the Energy Sector, or the Federal Government., • Experience selling IP based or Emergency Communication Systems., • Multi-lingual and willingness to call into foreign markets.Education & Experience:, • Bachelor’s degree or equivalent experience, • 3+ years of sales/business development experience preferably in IT or technology-based solutionsAlertus Career Advantages:, • Unlimited Paid Time Off, • Paid Holidays, • 401(k) Retirement Plan, • Medical, Dental, and Vision Plans, • Short-term Disability, Accident, Hospital, and Cancer Insurance, • Live Near Your Work Homebuying Incentive Program, • Employee Referral Bonuses

Job DescriptionCompany Description At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night. Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human and machine identities for the world’s largest brands. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across all certificate authorities (CAs) to simplify and improve security protocols within the enterprise. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers and two decades of delivering unparalleled digital trust. “When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.” How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you. Job Description We are looking for a talented Enterprise Account Executive with a focus on expending our SLED business to join our growing global team at Sectigo. The Enterprise Sales Account Executive, SLED achieves assigned sales quotas and contribute to the overall sales strategies within a major geographic area. This full cycle sales role involves developing a pipeline of opportunities throughout the assigned territory, identifying, and managing opportunities, and closing deals, all while working closely with and through Value Added Resellers (VARs) as part of Sectigo’s channel-driven sales strategy. This is a full-time and remote position, with the ideal candidate based located in north eastern region and ideally residing in the greater Baltimore/DC, Philadelphia, New York, or Boston area. The target compensation package for this role is between USD 200,000 and 240,000, along with a 50/50 split between base salary and commissions for the OTEs based on achievements, subject upon internal equity and years of experience. We may make further adjustments through an approval process if the targeted compensation range needs to be modified based on business needs, market trends, and assigned territory potentials. Here are the core functions, responsibilities, and expectations for this role: • Capture new accounts while retaining and growing business in existing accounts., • Develop sales strategies, territory plans, and pipelines., • Lead negotiations, coordinate complex decision-making processes, and overcome objections to close deals., • Meet or exceed assigned sales quotas and revenue goals., • Create and update a dynamic territory plan highlighting regional and vertical targets, marketing efforts, and channel partner strategies., • Build and maintain relationships with channel partners, including providing sales training, account mapping, and collaborative selling opportunities., • Assume full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact to procurement., • Prepare and deliver formal proposals and presentations to stakeholders, including C-level executives., • Maintain thorough knowledge of Sectigo products and stay up-to-date on industry trends and technical developments., • Additional tasks associated with this position may be assigned in response to company initiatives and business needs.Qualifications Education: • Minimum of 3+ years of experience in quota carrying enterprise sales with a proven track record of exceeding quotas is required., • Minimum of 2+ years of experience selling cybersecurity solutions is strongly recommended., • Current or prior managing SLED accounts, relationships, and new business is strongly preferred for this role., • Demonstrated success working with channel partners (Value Added Resellers), including building partnerships and leveraging co-selling strategies., • Familiarity with sales engagement tools like Salesforce, Clari, SalesLoft, ZoomInfo for tracking and managing sales activities. Must be able to travel more than 50% of the time to the assigned regions and/or territories. Ideal Candidate Profiles, Talents, and Desired Qualifications: 1. Cybersecurity and Device Management with Automation and Orchestration Skills: • Experience with tools and technologies that support automated certificate lifecycle management, including integration with IAM and IGA platforms, is preferred., • Familiarity with automation platforms and practices that streamline device management tasks, especially in environments with complex security needs. 2. Sales Experience & Execution: • Consultative Sales Approach: Apply a consultative, solution-based sales strategy, deeply understanding customer needs and effectively positioning Sectigo’s products to address cybersecurity and device management challenges., • Product Knowledge & Technical Engagement: Leverage in-depth technical knowledge of cybersecurity, IAM, and endpoint management products to engage with technical decision-makers on the customer side., • Strategic Vision & Market Awareness: Align sales efforts with Sectigo’s long-term objectives, staying ahead of market trends and continuously adapting strategies to meet evolving customer needs and competitive pressures. 3. Collaboration & Communication • Cross-functional Collaboration: Work closely with product, marketing, and engineering teams to ensure product offerings align with customer needs and market demands., • Strong Communication Skills: Demonstrate exceptional communication abilities, simplifying complex technical concepts for both customers and internal stakeholders., • Customer Relationship Building: Develop long-lasting relationships with customers, fostering trust and ensuring satisfaction while meeting sales targets. 4. Personal Attributes • Team-Oriented: Strong collaborator with the ability to thrive in an overlay role, influencing teams across the organization without direct authority., • Results-Driven: Self-motivated with a focus on achieving and exceeding sales goals, demonstrating perseverance and resilience in the face of challenges., • Adaptable & Agile: Ability to quickly adjust to new products, market conditions, and customer needs, working effectively in a fast-paced environment., • Athlete’s mentality: individuals with a background in competitive team environments are strongly encouraged, as they tend to possess the resilience, adaptability, and teamwork skills that contribute to high sales performance., • Highly motivated “hunter” mentality with exceptional processing skills for prospecting, cold calling, identifying potential leads, overcoming objections, maintaining high margins, and closing deals., • Proven track record of consistent quota over-achievement and successfully engaging customer primes., • Enterprise experience with Fortune 500s + companies., • Strong relationship-building skills, particularly with channel partners and C-level executives., • Customer-focused mindset with excellent interpersonal, organizational, and communication skills (written and verbal)., • Proactive, resourceful, and comfortable in dynamic, process-building environments., • High energy, driven, and goal-oriented with the ability to thrive in a fast-paced environment., • Willingness to travel more than 50% within the territory or region as needed., • Ability to deliver a strong sales presentation. Additional Information All your information will be kept confidential according to EEO guidelines. Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you'll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission. You'll build relationships with clinical partners in your local community and provide much-needed resources to thousands of people struggling with their mental health. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high knowing that every decision we make directly impacts our communities. In your role, you'll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You'll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally. At Charlie Health, we believe in leading with our "why" and connecting with our purpose every day. Join us to find not only a career but a calling. Responsibilities • Develop and operationalize GTM strategy for efficient new market penetration, • Create, build, and manage relationships with referral sources across priority markets, • Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships, • Design strategies to better support and engage referral partners across different channels, • Deepen Charlie Health's penetration across existing partnerships, • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call, • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies, • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goalsRequirements, • Must be based in Baltimore County, MD, • Must be fluent in English, • You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus, • Experience working with or selling to healthcare organizations a plus, • Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners, • Ability to energize, advise & persuade senior corporate personnel, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment Additional Information The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionCompany Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job DescriptionWe are looking for an engaging, customer-centric leader to make a meaningful impact on Alertus and its customers. The Director of Customer Success works on the front lines of the company increasing customer satisfaction and product utilization through a variety of strategic initiatives. This is a highly-visible role critical to the overall growth and success of our organization. Our ideal candidate has a passion for customer engagement and will stop at nothing to understand and address the needs of our customer base. This is an office based role and requires reporting to our HQ in Baltimore daily.A Day in the Life: • Oversee the day-to-day operations and performance of the customer success team., • Organize, host, and manage all customer events and programs, including cultivating and expanding customer User Groups and customer pilot programs., • Direct the strategy for all customer communications, ensuring a consistent approach to engagement, education, and incident response., • Manage and nurture existing customers through strategic initiatives like customer education and training, engagement calls, and surveys to mitigate customer attrition., • Act as a customer advocate, ensuring all customer feedback is accurately documented and appropriately conveyed to internal Alertus stakeholders., • Develop strong relationships with internal and external stakeholders to drive product adoption, and spearhead cross-departmental initiatives to ensure promises to customers are delivered., • Monitor and identify product adoption and utilization trends, provide recommendations based on user experience, and initiate customer conversations centered around product upgrades and new releases. Required Skills and Abilities:, • Proficiency in understanding customers’ needs and manage client expectations, • Ability to problem solve and facilitate resolution of client issues, • Salesforce or other CRM platform experience., • Strong analytical acumen to detect patterns, interpret data, and identify areas of improvement, • Skill in communicating difficult/sensitive information tactfully, • Excellent interpersonal skills with the capability to effectively collaborate with internal and external stakeholders, • Exceptional time management skills and the ability to meet deadlines, • Ability to manage multiple projects simultaneously, • Organized and reliable: able to work independently with little direction when necessary, • Ability to operate in fast paced environment, • Ability to manage multiple projects simultaneously, • Willingness to travel 25% of the timeEducation and Experience:, • Bachelor’s degree or equivalent experience, • 7+ years of management experience in Customer Success, Client Services, Customer Experience, and roles or similar customer-facing roleAlertus Career Advantages:, • Unlimited Paid Time Off, • Paid Holidays, • 401(k) Retirement Plan, • Medical, Dental, and Vision Plans, • Short-term Disability, Accident, Hospital, and Cancer Insurance, • Live Near Your Work HomeBuying Incentive, • Employee Referral Bonuses

Job DescriptionCompany DescriptionAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job DescriptionOur Product Development team is seeking a Manager, QA & Compliance to lead our efforts in maintaining product certifications and regulatory compliance, while also taking charge of pinpointing and resolving potential quality concerns in our deployed products. This role reports to our VP, Product Development, and will play a crucial role in ensuring our life-saving solutions meet the highest quality standards and comply with all relevant regulations. The ideal candidate is detail oriented and has a strong background in quality assurance and compliance management, with the ability to effectively collaborate with cross-functional teams.A Day in the Life: • Lead and manage all quality assurance (QA) and compliance initiatives, ensuring adherence to industry standards and regulatory requirements., • Develop, implement, and maintain quality control policies, procedures, and best practices to ensure compliance with federal, state, and industry regulations., • Oversee internal and external audits, assessments, and certification processes to maintain compliance with applicable frameworks., • Oversee the process of obtaining and maintaining product certifications from relevant regulatory agencies and industry standard organizations., • Support the development and enforcement of secure software development lifecycle (SDLC) processes in alignment with compliance standards, • Monitor changes in regulations and standards to ensure ongoing compliance with all applicable requirements, • Coordinate and manage internal and external audits to assess compliance with regulatory requirements and quality standards, • Collaborate with cross-functional teams to integrate compliance and security controls into product development and operational processes, • Drive continuous improvement initiatives to enhance quality, efficiency, and compliance across the organization, • Identify and assess potential quality and compliance risks and develop strategies to mitigate these risks, • Oversee every aspect of quality in our products and operations with full organizational authority in every dimension of QA, • Develop and deliver compliance training programs to educate staff on regulatory requirements, security best practices, and quality assurance methodologies, • Manage global regulatory compliance, testing, and accreditation management, • Collect and review data from fielded products. Work closely with the Product Development team members to investigate potential product issues., • Other duties as assignedRequired Skills & Abilities:, • In-depth knowledge of relevant industry standards and regulations, • Experience collecting and investigating customer data for potential issues, • Ability to organize data to look for long term product trends, • Experience with Salesforce CRM or similar tool suite, • Excellent problem-solving skills and attention to detail, • Strong verbal and written communication skills, • Ability to travel on occasionDesired Skills:, • Some experience with companies designing electronic products and systems, • Experience holding a previous position on a quality team and/or familiarity with regulatory standards, • Experience with the application, documentation, and testing of administrative, technical, and physical security controls, • Experience leading small teamsEducation & Experience:, • Bachelor’s degree in a Technology field or equivalent experience, • 5+ years of experience in quality assurance, compliance management, or regulatory affairs, preferably in a technology or manufacturing industry., • Experience with the UL/CE Certification processes; knowledge of those associated with Emergency Management a plus, • Security+, CSSP, or CISSP certificationAlertus Career Advantages:, • Unlimited Paid Time Off, • Paid Holidays, • 401(k) Retirement Plan, • Medical, Dental, and Vision Plans, • Short-term Disability, Accident, Hospital, and Cancer Insurance, • Live Near Your Work Homebuying Incentive Program, • Employee Referral Bonuses

Job DescriptionDescription: Equal Employment Opportunity Statement Klik Solutions is an equal opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination in employment. In all hiring and employment practices, Klik Solutions does not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable law. Reasonable Accommodation Policy Consistent with the Americans with Disabilities Act (ADA), Klik Solutions is committed to providing reasonable accommodations to qualified applicants and employees with disabilities. If you need assistance or accommodation due to a disability, please contact [HR contact information]. All requests for reasonable accommodation will be evaluated on a case-by-case basis in accordance with applicable laws. About Klik Solutions Klik Solutions has evolved far beyond its origins as a Managed Services Provider (MSP). Today, we are a comprehensive technology solutions provider offering a broad spectrum of services, including digital marketing, data services, software and application development and integration, compliance, security solutions, and cloud expertise. We partner with our clients to provide end-to-end technology solutions, helping them thrive in the digital era through robust IT structures, strategic digital marketing, data-driven insights, regulatory compliance, security measures, and seamless software and application integration. Role and Responsibilities: We are looking for a driven, competitive, and motivated Sales Development Representative (SDR) to join our growing sales team. This role is ideal for someone looking to for a career in technology sales and gain hands-on experience in prospecting, outbound sales, and pipeline generation. As an SDR, you will be on the front lines of our sales organization, responsible for identifying new opportunities, engaging decision-makers, and building a strong pipeline for our senior sales team. If you are goal-oriented, resilient, and energized by winning new business, this role offers an exciting opportunity to grow into a future Account Executive. Role and Responsibilities: · Prospect and generate new business opportunities through outbound calls, email, and LinkedIn outreach · Identify and engage IT and business decision-makers at target companies · Qualify potential customers by understanding their technology challenges and business needs · Schedule discovery meetings and demos for the senior sales team · Build and manage a consistent pipeline of qualified sales opportunities · Meet and exceed activity and opportunity generation targets · Maintain accurate prospect and activity tracking within the CRM · Work closely with marketing and sales leadership to improve outreach strategies · Continuously develop your sales skills, messaging, and industry knowledge · Attend industry events, networking functions, and community meetups-occasionally outside of standard business hours-to build relationships, expand market presence, and generate new sales opportunities. Requirements: Education · Bachelor’s degree preferred in Business, Marketing, Communications, IT, or a related field Experience · 0–2 years of professional experience · Previous experience in sales, customer service, recruiting, or other customer-facing roles is a plus · Internship or part-time sales experience preferred but not required Core Traits · Highly motivated, competitive, and coachable · Strong communication and interpersonal skills · Comfortable with high-volume outreach and prospecting · Resilient and persistent with a hunter mentality · Organized and able to manage multiple prospects and follow-ups · Interest in technology, cybersecurity, or IT services · Bachelor's degree preferred but not required Bonus If You Have · Familiarity with CRM tools (HubSpot, Salesforce, etc.) · Experience with cold calling or prospecting

Job DescriptionSalary: 190,000 - max negotiable upon experience One of Inc 5000's fastest growing companies with a limitless environment! Davis Unlimited Information Technologies, Inc (DUIT) wants you! We have an exciting immediate opening, and looking for the best technical director with 10 or more years of experience to join our certified, award winning and innovative information technology team! This job will support our headquarters office location in Maryland. Summary: The Technical Director is a senior leadership role responsible for driving technology strategy, solution delivery, and operational excellence in alignment with company goals. This role partners closely with Business Development (BD) and Proposal teams, providing subject matter expertise in AI solutions, software development, technical solutioning, and systems integration during capture and proposal efforts. Ideal candidates are seasoned technical leaders who thrive in dynamic environments, excel at client engagement, and have a proven record in capture, proposal strategy, and delivering innovative technology solutions. Why work for us? • No red tape!, • Competitive salaries, • Great Health/Dental/Vision/Other Insurance Benefits, • Excellent 401K plans, • 11 Paid Company Holidays & PTO Tiers, • Limitless environment where you matter, • Recognition of outstanding work and other employee incentives, • Opportunities for advancement Founded in 2010, Davis Unlimited Information Technologies, Inc. (DUIT) is a woman-owned small business (WOSB), minority-owned small business information technology consulting company headquartered in Baltimore, Maryland. We have opportunities for advancement and our salaries and benefits are competitive. We are an equal opportunity employer; check us out on the web at . You can follow us on LinkedIn, X, and Facebook. We do things differently, contact us to find out how...Together, we can DUIT! All Applicants must meet the minimum job requirements specified for applying position. All information provided is subject to verification. A security background check may be required, and if you have already completed a check, then that is a plus! What You Will Get to Do: In addition to general technical directorial skills, candidates must have the following: Technical Leadership • Define and oversee technical strategy and execution across programs and proposals., • Lead design and delivery of AI-driven solutions, enterprise software, and system integrations., • Collaborate with BD teams to identify, qualify, and pursue new opportunities., • Lead technical solutioning for RFPs, RFIs, white papers, and AI/software-focused pursuits., • Lead technical volumes, ensuring AI, software, and system solutions align with client needs and win themes., • Partner with capture, pricing, and SMEs to develop compliant, compelling proposals., • Mentor engineers, software developers, and solution architects, fostering innovation and excellence., • Support hiring and talent development across AI, software, and technical teams. Qualifications You Will Bring: Required • Bachelors or Masters in Computer Science, Cybersecurity, Engineering, or related field., • 10+ years in technical leadership, preferably in federal or enterprise environments., • Demonstrated success in business development, proposal strategy, and delivery of AI and software solutions., • Strong understanding of the DoD acquisition lifecycle, RFP structures, and government contracting., • Expertise in software development lifecycles, AI/ML frameworks, capture planning, technical writing, and proposal tools., • Excellent communication, client-facing, and leadership skills., • Experience supporting IDIQs, GWACs, or large multi-award contracts., • Familiarity with Salesforce, GovWin, SharePoint, MS Teams, and modern AI/software development collaboration tools.

Job DescriptionJob Summary: The Pro Bono Resource Center of Maryland, Inc. (PBRC) is seeking a highly motivated, organized, and bright individual who is fluent in Spanish to support the Maryland Immigrant Legal Assistance Project (MILAP). MILAP gives free legal advice to people living in Maryland who must appear before the immigration court because they are at risk of deportation. In certain cases, MILAP steps-in to provide limited and concrete legal services to help vulnerable families and children meet the deadlines in their cases (e.g., help complete application for asylum or assist the family with changing their court location to one that is closest to where they live). Primary Responsibilities: · Staff weekly legal clinics in Baltimore City and Hyattsville to assist with registration, intake, obtain necessary client paperwork, manage flow of clients, direct immigrants to additional resources, interpret for volunteer attorneys, and other support. · Conduct brief presentations at court.· Track and summarize data related to clients served and effectiveness of legal clinics. · Share referral information and resources with immigrants who contact PBRC seeking legal help. · Increase community awareness about relevant resources, including brief legal advice clinics, case placement services and relevant city and state programs and social service resources. · Work with MILAP Team to maintain and develop a network of community partners. · Develop and implement creative outreach strategies that will connect unrepresented immigrants in removal proceedings to available legal services and resources. · Create outreach materials for volunteer recruitment and translate documents as needed. · Conduct client follow up and compile data regarding the impact of the MILAP. · Coordinate and execute interpreter volunteer sign-ups and assess fluency of volunteer interpreters. · Provide support to Project Director for grant reporting duties as needed. Qualifications: · Spanish language fluency required. · Bachelor’s Degree (paralegal or law-related experience preferred). · Experience in community organizing/activism and/or public outreach. · Must be available some evenings and weekends when community legal clinics occur (with advanced notice). · Access to reliable transportation for frequent travel to PBRC’s office, Baltimore Immigration Court, Hyattsville Immigration Court, and occasional travel to other locations in Maryland for outreach events and community clinics. · Strong attention to detail and excellent organizational and record-keeping skills. · Excellent interpersonal, written, and verbal communication skills. · Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint)· Proficiency in data collection and tracking preferred (prior Salesforce experience preferred) · Ability to work well with people, including other staff, volunteers, clients, public interest organizations, governmental entities, Board members, and donors. · Experience working with children and/or the immigrant community is preferred. · Strong commitment to helping the community and ensuring equal access to justice. Amenities: · Competitive salary ranging from $53,000 - $58,000 depending on experience.· Full time position with excellent benefits package including paid health insurance, disability insurance, and employer-matched 401k plan; paid sick and vacation leave; and paid holidays. · Hybrid in person/remote work. To Apply: Interested candidates should send, via email, 1) a cover letter describing interest and qualifications for the position, 2) a resume, 3) the names and contact information for three professional references to MILAP’s Director, Cate Scenna at with the subject line “MILAP PARALEGAL- Applicant’s Last Name, Applicant’s FirstName.” PBRC’s mission is to champion equitable access to justice for Maryland's marginalized communities by providing legal help, pioneering collaboration with partners, and advocating for economic and social justice. PBRC is an equal opportunity employer.

Job Description Enterprise Sales Executive, Remote - Project Based, Part Time Internal Role Title: Door Opener Job Type: Part time, Project Based , 100% Remote, Flexible Position, Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Job Description Role: Senior Sales Executive, Remote - Part Time, Project Based - Any Location Internal Title: Door Opener Job Type: Part-Time, Project-Based, 100% Remote, Flexible Hours Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Job Description Role: Enterprise Sales Executive - Project Based, 100% Remote, Part Time Internal Title: Door Opener Job Type: Project-Based, Part-Time, 100% Remote, Flexible Hours Description: We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients. The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation. You Should Apply: If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and experience: • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director), • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible, • Self-motivated, disciplined, methodical, superior attention to detail, • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom, • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients, • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings, • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results, • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings, • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management, • Attend internal and external meetings via videoconferencing, • Work with prospecting and research tools and with our research department on the refining prospect list, • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect, • Salesforce aptitude test and Role Play are required in our interview process., • Must have access to a reliable full operating PC or Mac and stable Wifi The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.

Role: Brand Rep Location: Baltimore, MD (and surrounding areas) Full Time/Exempt We are Growers, We are Wholesalers, We are Producers, We Are Budtenders, We are Retailers, We are Partners, and We are Hiring We are looking to add a Brand Representative to the Baltimore area to support the our brands. This role will focus on building strong relationships within the market, supporting brand activations, increasing product awareness, and helping drive sales growth throughout the region.This individual will play a key role in bringing the brand to life through promotional initiatives, in-market support, and ongoing engagement with partners and consumers. They will also gather market feedback, identify opportunities within the territory, and help ensure the Swisher brand continues to stand out in an evolving and competitive market. Your Impact: • Keep the sales team organized by managing records, tracking goals, and helping with reports., • Jump in to process orders, schedule meetings, and make sure clients stay in the loop on deliveries., • Be the go-to link between sales, operations, and clients to keep communication smooth., • Help track inventory and keep the team updated on new products and services., • Document sales processes and workflows, and look for opportunities to improve how the team works., • Assist with data organization, dashboard reporting, and account assignments in collaboration with the Salesforce Admin. Your Strengths: • You are welcoming and inclusive of others, value individual differences, and love working with a winning team., • You possess excellent organizational skills., • You thrive in collaborative environments with a focus on delivering results., • You are a self-starter who is organized with a positive attitude. If we are EMPATHETIC, HONORABLE & ACCOUNTABLE And we grow ourselves and business with GRIT then we will be CHAMPIONS OF CANNABIS Why Join Us: Holistic Industries offers a comprehensive benefits package, including competitive base pay, medical, dental, and vision coverage. We also offer a team member discount in our stores, a Health Savings Account, pet insurance, and a 401(K) with a company match. Additional benefits include company-paid short term and long-term disability, life and AD&D insurance and mental health and urgent care services. Team Members can also take advantage of our referral program and generous paid time off (PTO). Maryland pay range$21.63—$21.63 USD

Job Locations US-Remote-Remote | US-OH-Columbus | US-VA-Arlington | US-NC-Asheville | US-GA-Atlanta | US-TX-Austin | US-MD-Baltimore | US-LA-Baton Rouge | US-AL-Birmingham | US-NV-Las Vegas | US-CA-Carlsbad | ... Requisition ID 2026-13781 Job Post Information* : Posted Date 3 months ago(2/19/2026 2:30 PM) Category (Portal Searching) Sales & Customer Success *At this time we are not considering candidates in the Bay Area. Are you an experienced sales leader with a passion for building and guiding high-performing outbound sales teams? Do you thrive in fast-paced, goal-driven environments where your leadership directly impacts team success and business growth? If you're energized by coaching others and driving results, we'd love to connect. At Yelp, our mission is to connect people with great local businesses-and that starts with a world-class sales team. With over 138 million unique monthly visitors and a highly engaged user base, Yelp offers an unmatched platform for local businesses to reach new customers. We're looking for a results-oriented Outbound Sales Manager to lead a team of Inside Sales Representatives focused on selling Yelp's advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where you'll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling. Lead, coach, and support a team of 10-15 Account Executives in a high-volume outbound cold calling environment. • Drive daily outbound activity and ensure team members consistently meet or exceed KPIs., • Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates., • Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning., • Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results., • Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets., • Ensure accurate and transparent communication of Yelp's products, pricing, and policies to prospective clients., • Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment, • Are well-versed in selling digital products to SMBs and using Salesforce CRM, • Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement., • Strong coaching and mentoring skills with a commitment to developing others and fostering career growth., • Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements., • Excellent communication, organizational, and time management skills., • Comfortable working in a fast-paced, remote-first environment., • Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED, • Effective your first day: Full medical, vision, and dental, • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday, • Up to 14 weeks of parental leave, • Monthly wellness subsidy, • Work from home reimbursement, • Flexible spending account, • 401(k) retirement savings plan, • Employee stock purchase plan

Job Locations US-VA-Arlington | US-NY-Albany | US-NC-Asheville | US-TX-Austin | US-MD-Baltimore | US-LA-Baton Rouge | US-AL-Birmingham | US-Remote-Remote | US-NY-Bronx | US-NY-Buffalo | US-FL-Cape Coral-Fort Myers | ... Requisition ID 2026-13765 of Openings 6 Job Post Information* : Posted Date 3 months ago(2/11/2026 2:53 PM) Category (Portal Searching) Sales & Customer Success Yelp is on the hunt for a driven, high-energy sales professional to join our fast-growing Partner Sales team. This is not your typical Account Executive role, this is a pure hunter position focused on identifying, prospecting, and closing new agency partnerships that serve small and medium-sized businesses (SMBs). As a Partner Account Executive, you'll be on the front lines of Yelp's growth, pitching our advertising solutions to digital marketing agencies that want to help their clients win locally. You'll be building relationships from the ground up, crafting compelling pitches, and showing agencies how Yelp's platform, including our API capabilities - can drive real results for their advertisers. If you thrive in a fast-paced, high-impact environment, love the thrill of the chase, and are passionate about digital advertising, this role is for you. At Yelp, your hustle is celebrated, your wins are shared, and your career path is yours to shape. Please note that while this role is a remote position, it is required that the candidate resides within the Eastern or Central time zones of the continental US. Prospect and pitch new digital marketing agencies that align with Yelp's partner program and compliance standards. • Own the full sales cycle-from sourcing and outreach to pitching, negotiating, and closing new agency partnerships., • Deliver consultative, data-driven sales presentations that demonstrate the value of Yelp's advertising solutions (especially CPC and performance-based products)., • Communicate the value of Yelp's API integrations to agencies looking to scale or automate campaign management and reporting., • Identify key decision-makers, budget owners, and influencers within agency organizations., • Consistently exceed individual quarterly and annual revenue targets., • Provide accurate sales forecasts and pipeline updates to leadership., • Collaborate cross-functionally with internal teams to ensure a seamless onboarding experience for new partners., • Spend approximately 80% of your time driving sales and proactive outreach, with the remaining 20% dedicated to account and campaign management., • Stay up to date on industry trends, agency models, and digital advertising best practices., • Show up every day with a positive attitude, a growth mindset, and a readiness to win. 4+ years of experience in digital advertising sales, ideally selling into or working with marketing/advertising agencies. * Proven track record of exceeding sales targets in a new business/hunter role. * Strong understanding of CPC advertising models and performance-based media. * Familiarity with platforms like Google Ads, Facebook Ads, and/or Local Services Ads (LSA) is a plus. * Experience selling or working with API-based solutions, especially in the context of digital marketing or ad tech. * Excellent communication, presentation, and storytelling skills. * Self-starter with a strong sense of ownership and accountability. * Comfortable navigating ambiguity and thriving in a fast-paced, evolving environment. * Proficient in Salesforce, PowerPoint, and Excel (or similar tools). * Bachelor's degree or equivalent experience. • Effective your first day: Full medical, vision, and dental coverage, • Mental health support and services via Modern Health, • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 paid wellness days, 12 paid holidays, plus one floating holiday, • Up to 14 weeks of parental leave, • Monthly wellness subsidy, • Flexible spending account, • 401(k) retirement savings plan, • Employee stock purchase plan, • Professional development reimbursement, • Work from home reimbursement, • For more information about US benefits at Yelp, please check out this link, • The base salary for this role is $75,000 annually., • This role is also eligible to earn uncapped quarterly incentive compensation (sales commissions)., • Target annual compensation for this role is $130,000, which includes base salary and quarterly incentive compensation assuming minimum performance expectations are met.

< The Assistant Director of Development is an integral member of a Central team or Development Office (DOFF) and is responsible for securing philanthropic support for an assigned area of Johns Hopkins University and Medicine. Under the guidance of department/divisional leadership, the Assistant Director will organize and implement strategies for effective relationships with prospects and donors, interact with constituents at all stages in the development cycle, with a focus on the discovery and qualification of prospects to meet fundraising goals and objectives. The Assistant Director will manage a portfolio of leadership annual giving prospects and donors with a focus. The Assistant Director is incentive eligible if at least 50% of effort is spent on annual gift fundraising. The Assistant Director of Development reports to the Associate Director of Development (DoD) in the School of Medicine and is responsible for expediting the careful coordination, planning, implementation, and follow-up of the units' top priorities and will provide strategic support to the ADoD and other front-line fundraisers. Key responsibilities: • In collaboration with leadership, strategize to determine fundraising and development activities that result in the creation of an annual work plan with specific fundraising goals, KPIs, and objectives., • Under general oversight, identify and qualify donors, make recommendations and contribute to the implementation of strategies to create effective donor relationships., • Under established processes and procedures, identify and qualify new prospects, • Manage overall engagement strategies for an assigned portfolio of donors and prospects., • Create a strategy for ongoing communication and engagement for the portfolio., • Leverage activity, including calls, visits, virtual engagement, and email to discover, cultivate, solicit and steward donors and prospects., • Utilize the prospect management system in the CRM to conduct research and analysis as well as document development activities., • Collaborate with development colleagues as well as faculty and staff in departments across the institution., • Conduct a targeted number of strategic, in-person or virtual visits per year to qualify new prospects, solicit gifts, educate or steward donors., • Prepare gift proposals, solicitation letters, and other cultivation and presentation materials for prospects/donors., • Evaluate the program and approach and recommend adjustments to leadership., • Execute special projects and assignments that advance the fundraising efforts and the capacity of the teams., • Other duties as assigned. In addition to the duties described above, the Assistant Director of Development will: • Serve as the primary liaison between the School of Medicine development team and the Annual Giving program, ensuring coordinated strategy, messaging, and execution of annual and leadership-level giving efforts., • Partner with the Associate Director of Development to advance the School of Medicine's leadership annual giving strategy, with a focus on donor retention, growth, and pipeline development., • Maintain accurate reporting, documentation, and tracking of leadership annual giving activity to support pipeline analysis and forecasting., • Collaborate with Alumni Relations and Stewardship to develop aligned engagement, cultivation, and recognition opportunities that reinforce donor relationships and long-term philanthropic growth. Minimum Qualifications • Bachelor's degree., • Two years of related experience., • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications • Experience working in a higher education and/or academic medical fundraising setting, • Experience using Salesforce or other similar advancement CRM platforms for reporting, pipeline tracking, and donor strategy, • Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook), • Demonstrated interest in donor-centered strategy, data-informed decision-making, and continuous process improvement #LI-Hybrid This salary range does not include all components of the School of Medicine compensation program. This position may be eligible for a discretionary bonus. Therefore, the actual compensation paid to the selected candidate may vary slightly from the salary range stated herein. For more information, please contact the hiring department.

Job DescriptionDescription: Company Overview: LINQ Services provides comprehensive managed mobility services to corporate clients with fleet mobile device needs. LINQ works directly with carriers to help companies with field employees enhance their operational efficiencies, reduce costs, and improve employee satisfaction through superior mobile device management. Position Summary Join LINQ as a Billing Analyst and join a team of analytical, collaborative peers who work to simplify the billing process for LINQ’s clients and ensure accurate and timely completion of client billing. In the Billing Analyst role, you will learn or grow your skills working with multiple data sources while you create and analyze invoices for LINQ’s clients. You’ll help ensure that we meet our clients’ expectations by ensuring that they are billed accurately on time. In addition, you also work with clients to create, run and deliver custom reporting that meets each client’s unique needs. Work Location This is a hybrid position working three days a week (Monday, Thursday and another day of your choice) out of LINQ's Baltimore office, located at 101 W Dickman Str., Baltimore MD, 21230. Current LINQ employees who are not local to Baltimore may apply, but preference is for local candidates. Compensation This is an exempt, salaried position. The hiring range for this position is $53,000-56,000 dependent upon qualification, with the full salary range for the position being $53,000-$65,000. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: · Create invoices for a portfolio of clients that are tailored to each client’s specifications · Review invoices for accuracy and completeness and work closely with departments to resolve any missing information · Develop a strong understanding of customer contractual terms to ensure accurate invoicing in accordance with customer agreements · Create and analyze carrier reports, identifying passthrough charges, and confirm all additional charges and lines are accounted for · Work closely with the Account Management team to determine billable status · Utilize Salesforce to manage and update client information · Resolve billing issues and client modifications with Account Management team · Problem solves complex billing scenarios · Collaborates with other team members to achieve business outcomes and goals · Develop custom reporting per client specifications · Communicate with client to develop and send Management Reports per client specifications · Other duties as assigned Requirements: Minimum Qualifications (Applicants not meeting these requirements will not be considered) • Bachelor’s degree in Business or related field or equivalent experience, • Ability to perform independently as well as collaborate as a part of a team, • Excellent professional communication skills and ability to interact in a professional manner with internal and external partners, • Strong Microsoft Excel skills, • Willingness to learn new systems and applications, • Highly organized with strong attention to detail, • Ability to manage multiple accounts and deadlines, • Familiarity with Salesforce, QuickBooks and/or Crystal Reports preferred

Job DescriptionWho We Are: Dominion Financial Services (DFS) is a nationally recognized private lender supporting real estate investors. With a focus on Short-Term Bridge Loans and Long-Term Rental Loans, DFS empowers clients to scale their businesses and build lasting generational wealth. DFS stands out as a leader, consistently achieving strong, measurable growth quarter after quarter. We are looking for a detail-oriented, self-motivated Post Closer to join our team. This role will play a key part in supporting our mission to empower real estate investors nationwide. Our Company's Core Values: • Integrity, • Accountable & Dependable, • Team Centric, • System & Process Oriented, • Service Ethic, • Play a key role in ensuring loan files are completed with accuracy and efficiency, upholding compliance standards while enhancing client satisfaction, • Conduct phone calls with external parties including title companies and attorneys, • Collaborate across departments with the Loan Processing team to ensure compliance, • Communicate with title companies via email regarding outstanding trailing documents, • Maintain and log received trailing documents in Salesforce and save in All Loans File (ALF), • Create and record assignments of mortgage, • Track & clear post-closing exceptions, • Upload information to secondary market buyers and warehouse lenders, • 5+ years of experience within the mortgage industry, ideally in Post Closing, • Health insurance, • Dental insurance, • Vision insurance, • 401(k), • 401(k) matching, • Paid time offWhile At Dominion You Will Enjoy, • Company outings & social events, • Virtual events, • Companywide competitions and raffles, • Personal financial workshops CiiwOk2omc

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20525 Employment Type : Full Time Job Category : Vending Management Work Location : Baltimore, MD BRIEF POSITION SUMMARY: Under the supervision of the Solution Implementation Manager, the Inventory Management Specialist, (IMS)would be responsible for successfully implementing the various inventory management solutions offered by MSC promoting a best-in-class experience for all stakeholders. This includes driving solutions, installations, data collection, vending machine diagnostics, maintenance and training. This position is expected to focus on advanced solution selling and implementation tasks. DUTIES and RESPONSIBILITIES: * Collaborates with all MSC Sales Teams tenable explosive sales growth through Solutions * Maintains a thorough knowledge of all MSC solutions which include but not limited to: bar coded solutions such as CMI and VMI, Vending, Crib Software, etc. * Follows all required Salesforce protocols for project and time management * Drives proficiencies in the following areas: * Solutions discovery including data collection * Solutions recommendations * Installations * Break Fix (onsite service) * Post Install Support * Supply Chain Optimization * Fiscal responsibility * Cancellation support * Adheres to service level agreements to consistently deliver best-in-class results * Proficient knowledge with the tools, technology and related PPE is essential for success * Provides feedback to management for continuous process improvement * Represents MSC Solutions at branch meetings and foster partnerships with sales associates * Supports designated team goals and objectives * Follows all MSC policies and procedures documented in the associate handbook * Participates in special projects and performs additional duties as required * Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission EDUCATION and EXPERIENCE: * Associate's Degree or the equivalent relevant experience is required * Minimum two (2) years supporting value-added customer solutions / inventory management programs is preferred * Experience troubleshooting hardware and/or software preferred * Knowledge of MSC-like product lines/services & MSC related experience is required * Minimum of two (2) years of general sales experience is preferred SKILLS: * Excellent verbal and written communication skills required * Excellent interpersonal skills required * Organizational & time management skills required * Excellent Electro/Mechanical skills required * Problem solving, and situational adaptability skills required * Computer literacy & proficiency in word processing, spreadsheet & presentation software required OTHER REQUIREMENTS: * A valid driver's license & the ability to travel 75% including overnight is required * Must possess basic knowledge and use of hand and power tools * Able to perform physical activities such as lifting approximately 50 lbs. * Ability to work in various types of industrial environments * Must adhere to customer specific requirements such as wearing hardhats, safety glasses, steel toe shoes, etc. Compensation starting at $55,300 - $68,615 per year depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. () You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see . The Director, Product Solutions leads a national team of discipline specific experts who support the most strategic, high value new business opportunities across Cengage. This leader is responsible for developing, scaling, and optimizing the Product Consulting function to improve win rates, increase digital adoption, and support attainment of discipline level sales targets. Operating as a key member of the Sales Leadership Team, the Director, Product Solutions sets national strategy for how and when Product Consultants engage on the largest opportunities, ensures excellence in technical and discipline expertise, and drives alignment across Sales, Customer Success, Product, Technology, and Marketing. This role requires a visionary leader who can balance forward-looking planning with hands-on operational leadership, all while developing a high performing team of senior specialists -on operational leadership-. What you'll do here: * Leadership & Team Development * Lead, mentor, and develop a group of approximately 10 Product Consultants representing various academic fields, nationally. * Build a strong culture centered on expertise, excellence in presentation, and consultative selling impact. * Establish performance expectations and coaching frameworks to elevate both individual and collective capabilities. * Recruit, onboard, and retain top talent, with a focus on deep disciplinary knowledge and strong customer facing skills. 2. Strategic Alignment & Coverage Model * Develop and implement the national strategy for how Product Consultants are deployed into the field to improve new business performance. * Partner closely with the VP Solution Sales, Solutions Leaders, and Sales leadership to align on coverage, prioritization, and discipline level revenue goals. * Ensure Product Consultants meaningfully contribute to pipeline growth and strategic opportunities. 3. Revenue Impact & Opportunity Support * Be responsible for the team's involvement in high stakes national opportunities, competitive takeaways, and sophisticated multi partner deals. * Guide the team in delivering discovery, solution consulting, demonstrations, and presentations. * Analyze opportunity trends and pipeline data to ensure the team is deployed where they have the greatest revenue impact. 4. Cross Functional Collaboration & Internal Influence * Partner across Sales, Product, Technology, CX, and Marketing to ensure alignment on customer needs and product strategy. * Partner with Product to ensure customer insights and discipline specific needs inform roadmap decisions. * Collaborate with Marketing to shape discipline specific messaging, events, and advocacy programs. * Ensure internal teams have clear access to customer insights, competitive dynamics, and instructional shifts. 5. Operational Excellence & Enablement * Build repeatable frameworks, guideline playbooks, demo standards, and sales processes that elevate the entire Solutions Sales organization. * Drive consistency and quality in how Product Consultants show up for field teams and customers. * Monitor performance data, customer feedback, and sales outcomes to continuously optimize deployment and effectiveness. * Manage budgets, prioritisation, and national travel planning for maximum return on investment. 6. External Engagement & Thought Leadership * Ensure the team represents Cengage at national conferences, academic events, webinars, and large-scale presentations. * Strengthen Cengage's credibility and influence by cultivating a network of discipline -specific faculty advocates across the country. Skills you will need here: (Required) * 8-12+ years of experience in education, EdTech, product consulting, sales leadership, academic technology, or related fields. * Proven experience leading high -performing customer facing- teams, ideally in a matrixed and national environment. * Demonstrated success in roles tied to sales performance, revenue outcomes, or consultative selling motions. * Strong coaching, leadership, and talent development capabilities with a track record of mentoring senior level specialists. * Deep understanding of higher education, academic disciplines, instructional trends, or digital learning solutions. * Outstanding communication and presentation skills; comfortable influencing senior academic and executive collaborators. * Strong digital competency and the ability to guide teams in demonstrating complex platforms and technology solutions. * Ability to travel nationally (up to 30%). Preferred * Direct experience managing presales, product consulting, or technical consulting teams. * Teaching experience or advanced discipline knowledge within higher education. * Experience partnering with Product and Technology teams to drive roadmap discussion and solution enhancements. * Familiarity with Salesforce and data driven sales operations. Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at . About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here () to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $117,100.00 - $152,200.00 USD Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we've built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Job Description: Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! The American Red Cross is currently seeking a Senior Regional Philanthropy Officer, Foundation Giving to support the National Capital and Greater Chesapeake Region. WHAT YOU NEED TO KNOW: We are seeking an experienced and dynamic Senior Philanthropy Officer, Foundation Giving, to join the National Capital and Greater Chesapeake Development team. A Senior Regional Philanthropy Officer is responsible for identifying, engaging, cultivating, soliciting, and stewarding current and prospective regional donors in expanding their financial support of the work of the American Red Cross. Incumbents will manage an assigned portfolio of donors, sponsors, and prospects to meet monthly, quarterly, and annual revenue goals of $800,000 in the first year. They will also serve as a resource for less experienced team members to ensure consistent and effective implementation of donor development plans and the region's overall success. This role is not eligible for relocation assistance. WHERE YOUR CAREER IS A FORCE FOR GOOD: • Develop and execute strategies to identify, cultivate, solicit, and steward major gift prospects., • Build and maintain strong relationships with foundation donors, understanding their philanthropic goals and aligning them with the organization's mission., • Collaborate with the Director of Development and other team members to create comprehensive fundraising plans and materials., • Prepare and present compelling proposals and presentations to donors/potential donors., • Track and report on progress towards fundraising goals, ensuring accurate and timely documentation of donor interactions and contributions., • Stay informed about industry trends and best practices in major gift fundraising., • Organize and participate in donor events and activities to enhance donor engagement and retention., • Conduct regular donor meetings to provide updates on the impact of their contributions., • Develop and implement strategies for donor acquisition and retention, including targeted campaigns and appeals., • Work closely with the marketing and communications team to create effective fundraising materials and campaigns., • Provide support to board members and volunteers involved in fundraising efforts., • Ensure compliance with all relevant regulations and ethical standards in fundraising practices., • Participate in disaster relief fundraising projects as appropriate. WHAT YOU NEED TO SUCCEED: • Bachelor's degree or equivalent experience required., • Minimum seven years of sales and/or fundraising experience required., • Proven experience in developing strategies for donor retention, growth, and recapture, and proven success with complex requests is required., • A valid driver's license and good driving record are required., • Ability to relate well and work effectively with multiple constituencies and audiences., • Excellent interpersonal, verbal, and written communication skills., • Knowledge of office systems: MS Office preferred and fundraising database systems (e.g., Raiser's Edge, Salesforce, Power BI)., • Ability to work on a team within a collaborative environment and ensure the highest customer service orientation., • Travel: Frequent travel within the region is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: • Experience securing 6-figure gifts., • Significant fundraising experience in the Washington, D.C. metro area. SALARY INFORMATION: The salary range for this position is $100,000 - $110,000 plus incentives. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and a comparison to other employees already in this role. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: • Medical, Dental Vision plans, • Health Spending Accounts & Flexible Spending Accounts, • PTO: Starting at 19 days a year, based on the type of job and tenure, • Holidays: 11 paid holidays, • 401K with up to 6% match, • Paid Family Leave, • Employee Assistance, • Disability and Insurance: Short + Long Term, • Service Awards and recognition, • LI- Post The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an ___ partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit___ to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: ___

Salesforce, HubSpot, Marketo, Outreach, Salesloft, Tableau) - Surface the multi-step workflows that span multiple apps, files, and stakeholders, especially the ones that would meaningfully challenge a frontier AI agent - Optionally contribute to follow-on task authoring where your scoped workflows b

Salesforce Financial Services Cloud, HubSpot or Marketo, Power BI) - Design multi-step tasks grounded in your real workflows that require navigating multiple apps, files, and stakeholders in a way that meaningfully challenges frontier AI agents - Collaborate with other financial-services sales and m

This role is well suited for an entry-level professional and offers exposure to litigation, sales, CRM (Salesforce) coordination, research, and creative marketing execution, with opportunities to contribute strategically as you learn a unique and complex business. Salesforce remains accurate, organi

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Blue Planet, a division of Ciena, is seeking a strategic and results-driven Director of Field & Channel Marketing to lead worldwide marketing initiatives that drive pipeline growth, accelerate revenue, and strengthen customer engagement. This role will align closely with sales, product, and corporate marketing teams to deliver high-impact programs focused on generating operations support systems (OSS) software sales with communication service providers globally. How you will make an impact: * Lead and execute a global field and channel marketing strategy aligned to regional sales priorities and revenue targets * Partner with sales leadership to identify opportunities, design account-based marketing (ABM) programs, and accelerate pipeline progression * Deliver integrated campaigns, events, and executive engagements (in-person and virtual) that drive demand and customer expansion * Translate corporate messaging into regionally relevant programs aligned to target accounts and buyer personas * Drive lead generation and pipeline management from creation through closure, providing dashboards and visibility to sales * Build customer advocacy through case studies, technology award submissions, and customer press releases * Manage, mentor, and develop a high-performing global team of field and channel marketers The must haves: * Experience: 10+ years of experience in B2B field marketing, demand generation, or outbound marketing within telecommunications, networking, or artificial intelligence software environments * Leadership Experience: 3+ years of experience leading and developing marketing teams * Results: Demonstrated success driving pipeline growth and revenue impact through field and channel marketing programs * Sales Alignment: Strong experience aligning with sales organizations and executing account-based marketing (ABM) strategies * Technical Skills: Data-driven mindset with hands-on experience using customer relationship management (CRM) and marketing automation platforms such as Salesforce and Marketo * Communication: Excellent written and verbal communication skills, including executive-level presentations * Education: Bachelor's degree in marketing, business, or a technical field Nice to haves: * Industry Experience: Experience marketing to communications service providers (CSPs) * Domain Knowledge: Familiarity with operations support systems (OSS), network automation, orchestration, service assurance, and artificial intelligence-driven operations * Global Exposure: Background in global, matrixed B2B technology organizations * Advanced Education: Master of Business Administration (MBA) Pay Range: * The annual pay range for this position in Canada is $143,700 - $229,500 * The annual pay range for this position in the United States is $157,900 - $252,200 Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is anEqual Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

< The Office of Student Financial Support at Johns Hopkins University seeks to hire an Assistant Director, Financial Aid to help support the university's mission to bring and retain the most talented, creative, and ambitious students to the Hopkins community, regardless of financial circumstances. Reporting to the Financial Aid Operations Manager, this position will serve as one of three primary retention coordinators for financial aid. The ideal candidate is a highly motivated and innovative professional, with outstanding interpersonal skills, a commitment to the principles of access and diversity, and providing the best customer service and student support experience to our families. This position offers a hybrid work model. Candidates must have the ability to participate in virtual meetings, receive and make phone calls, and attend required in-person meetings, workshops, and conferences. Specific Duties and Responsibilities • Develop and implement events and programming to engage with students, and to help ensure the on-time renewal of financial aid and retention of students., • Conduct financial literacy workshops/trainings, financial aid workshops, and other virtual and on-campus events., • Serve as liaison to the StarFish early warning team, student life, and academic advising for students identified as having financial difficulties., • Collaborate with campus partners, such as the Center for Student Success and the Student Outreach and Support team, to extend our reach, impact, and network of support for vulnerable students., • Run reports and queries to identify students with complex financial aid processing issues and identify methods to increase efficiency and visibility., • Conduct targeted outreach to vulnerable populations, such as students in need of Enhanced Loan Counseling, students selected for federal verification, and those with academic performance issues that affect eligibility for aid., • Review and monitor workflow processing queues to help facilitate the highest levels of customer service possible., • Advise students on financial aid eligibility, application procedures, and various financial aid programs. Respond to student inquiries in-person, via phone, text, and email., • Direct management of federal financial aid programs (such as Satisfactory Academic Progress and Federal Verification), including oversight and review of financial aid exception reports to ensure compliance, accuracy, and timely resolution of discrepancies., • Maintain current knowledge of federal Title IV regulations, state rules, and institutional policies pertaining to financial aid., • Other job-related duties as assigned. Knowledge, Skills, and Abilities • Functional experience with PowerFAIDs., • Salesforce or other CRM applications., • Knowledge of Institutional Methodology (IM)., • Working knowledge of Title IV regulations., • Ability to manage multiple workflows with varying deadlines., • Demonstrated ability to thrive in a fast-paced environment where expectations for performance and productivity are high. Minimum Qualifications • Bachelor's Degree, • One-year related experience, • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Classified Title: USS Financial Aid Administrator Job Posting Title (Working Title):Assistant Director, Financial Aid (Student Financial Support) Role/Level/Range: ACRP/03/MD Starting Salary Range: $55,800 - $97,600 Annually ($60,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: 8:30AM to 5:00PM, Monday to Friday FLSA Status:Exempt Location: Hybrid/Homewood Campus Department name: Student Financial Services Personnel area: University Student Services

< We are seeking aCommunications Associate who will be responsible for the development and implementation of a comprehensive tactical communications plan for a designated area of responsibility. Provides consultation and recommendations related to the development of communication media for major publications and/or significant initiatives and programs. Responsible for the writing and production of a wide variety of communication vehicles, including marketing and promotional materials and publications. Specific Duties & Responsibilities • Generate and recommend original and creative approaches to communicate, market, and/or promote specific subject matter., • Serve as a subject matter expert for multiple communications vehicles., • Write and edit multiple and varied publications, reports, web pages, grants, executive remarks, and news releases., • Conduct interviews, research, and information gathering., • Manage production of materials, including selection and layout of artwork, graphics, pictures, and illustrations., • May coordinate, direct, and review the work of communications staff, e.g., freelance writers, photographers, and production staff., • May negotiate with vendors., • Provide editorial oversight and review of communications vehicles for the designated area., • Lead the day-to-day creation and management of marketing plans, media, web, and public relations strategies by working with the broader Marketing & Communications department., • Serve as the primary contact with vendor agencies., • Lead the development and execution of marketing strategies and plans including external media planning and buying efforts across digital and traditional media, marketing events, and partnership marketing opportunities., • Lead engagement and relationship management strategies by leveraging direct marketing tools to drive results, e.g., email/Salesforce, and other CRM tools., • In partnership with stakeholders utilize and optimize SEO/SEM, email campaigns, user experience, digital advertising, promotions, and social media, etc. to build brand/program awareness, generate leads, and maximize engagement with participants, • Measure and analyze campaigns and/or project data and make adjustments to maximize ROI., • Develop creative briefs to ensure marketing materials and program messaging are accurate and created in a timely manner., • Drive implementation of best practices through all paid and unpaid channels., • Organize marketing promotional events and ensure prompt delivery of materials and merchandise., • Ensure brand consistency across all channels, e.g. websites, email, social media, events, flyers, etc., • Lead website strategy and related needs including management of associated vendor(s) as applicable., • Apply an understanding of relevant landscapes to monitor, report, and provide insights and recommendations., • Analyze plans and performance using KPIs and ROI analysis and apply learning for next steps., • Manage and monitor area budgeting and forecasting., • Collaborate with peers to share learnings and help cross-promote programs as applicable., • May oversee the work of support staff in the unit or others with related responsibilities., • Other duties as assigned. Minimum Qualifications • Bachelor's Degree in a related field., • Four years of related experience., • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/ graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Technical Skills & Expected Level of Proficiency • Campaign Management - Intermediate, • Communications Planning - Intermediate, • Content Marketing - Intermediate, • Digital Communications - Developing, • Editing - Intermediate, • Editorial Research - Intermediate, • Event Planning - Intermediate, • Media Monitoring and Analysis - Intermediate, • Project Coordination - Intermediate, • Vendor Relationship Management - Intermediate, • Writing - Intermediate The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Communications Associate Job Posting Title (Working Title):Communications Specialist (Materials Science & Engineering) Role/Level/Range: ATP/04/PD Starting Salary Range: $62,900 - $110,100 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: M-F, 37.5 hrs wkly FLSA Status:Exempt Location: Hybrid/Homewood Campus Department name: MSE Administrative Personnel area: Whiting School of Engineering

< We are seeking a Communications Associate (Social Media) who will be a digital content creator responsible for increasing visibility and engagement through social media, web content, blog and podcast promotion, and coverage of campus events. This role develops high-quality, audience-centered content and uses performance insights to support audience growth and strengthen brand presence. The Communications Associate is responsible for the development and implementation of a comprehensive tactical communications plan for a designated area of responsibility. Provides consultation and recommendations related to the development of communication media for major publications and/or significant initiatives and programs. Responsible for the writing and production of a wide variety of communication vehicles, including marketing and promotional materials and publications. Specific Duties & Responsibilities • Generate and recommend original and creative approaches to communicate, market, and/or promote specific subject matter., • Serve as a subject matter expert for multiple communications vehicles., • Write and edit multiple and varied publications, reports, web pages, grants, executive remarks, and news releases., • Conduct interviews, research, and information gathering., • Manage production of materials, including selection and layout of artwork, graphics, pictures, and illustrations., • May coordinate, direct, and review the work of communications staff, e.g., freelance writers, photographers, and production staff., • May negotiate with vendors., • Provide editorial oversight and review of communications vehicles for the designated area., • Lead the day-to-day creation and management of marketing plans, media, web, and public relations strategies by working with the broader Marketing & Communications department., • Serve as the primary contact with vendor agencies., • Lead the development and execution of marketing strategies and plans including external media planning and buying efforts across digital and traditional media, marketing events, and partnership marketing opportunities., • Lead engagement and relationship management strategies by leveraging direct marketing tools to drive results, e.g., email/Salesforce, and other CRM tools., • In partnership with stakeholders utilize and optimize SEO/SEM, email campaigns, user experience, digital advertising, promotions, and social media, etc. to build brand/program awareness, generate leads, and maximize engagement with participants, • Measure and analyze campaigns and/or project data and make adjustments to maximize ROI., • Develop creative briefs to ensure marketing materials and program messaging are accurate and created in a timely manner., • Drive implementation of best practices through all paid and unpaid channels., • Organize marketing promotional events and ensure prompt delivery of materials and merchandise., • Ensure brand consistency across all channels, e.g. websites, email, social media, events, flyers, etc., • Lead website strategy and related needs including management of associated vendor(s) as applicable., • Apply an understanding of relevant landscapes to monitor, report, and provide insights and recommendations., • Analyze plans and performance using KPIs and ROI analysis and apply learning for next steps., • Manage and monitor area budgeting and forecasting., • Collaborate with peers to share learnings and help cross-promote programs as applicable., • May oversee the work of support staff in the unit or others with related responsibilities., • Other duties as assigned. In addition to the duties described above • Serve as the School of Nursing's primary digital content creator, leading the development and execution of a multi-platform content strategy and producing original, high-impact storytelling across Instagram, Facebook, LinkedIn, X (Twitter), YouTube, podcast platforms, and emerging channels., • Independently produce, edit, and publish multimedia content, including short-form video, photography, graphics, written features, and podcast-related assets; provide on-site coverage of campus events and deliver rapid-turnaround, platform-optimized content., • Write, edit, and publish blog and podcast content, including interviews with faculty, students, staff, and partners; manage show notes, episode summaries, and a strategic editorial calendar aligned with campaigns and School of Nursing priorities., • Design and maintain evergreen visual assets using Adobe Creative Suite and Canva (templates, graphics, banners, highlight covers, campaign toolkits) and support routine website updates, page refreshes, and content maintenance., • Use analytics and audience insights (Sprout, Meta Business Suite, Google Analytics, native platform tools, and podcast analytics) to evaluate performance, refine content strategy, test new approaches, and deliver monthly recommendations. Required • Demonstrated proficiency with social media management and analytics platforms (e.g., Hootsuite, Sprout Social, Meta Business Suite, or similar) to schedule, monitor, and evaluate performance., • Must have strong writing, editing, and storytelling skills for digital platforms, with the ability to adapt tone and voice for academic, research, and community audiences. Minimum Qualifications • Bachelor's Degree in a related field., • Four years of related experience., • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/ graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications • Experience with content management systems (CMS) such as WordPress, Drupal, or Sitecore for publishing and managing web and blog content., • Preferred to have working knowledge of basic multimedia production tools (e.g., Adobe Creative Suite, Canva, CapCut, or similar) for photo, video, and audio editing. Technical Skills & Expected Level of Proficiency • Campaign Management -Intermediate, • Communications Planning -Intermediate, • Content Marketing -Intermediate, • Digital Communications -Developing, • Editing -Intermediate, • Editorial Research -Intermediate, • Event Planning -Intermediate, • Media Monitoring and Analysis -Intermediate, • Project Coordination -Intermediate, • Vendor Relationship Management -Intermediate, • Writing -Intermediate Classified Title: Communications Associate Job Posting Title (Working Title):Communications Associate (Social Media) - Communications Office Role/Level/Range: ATP/04/PD Starting Salary Range: $62,900 - $110,100 Annually ($86,500 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 8:30 - 5:00 FLSA Status:Exempt Location: School of Nursing (Baltimore, MD) Department name: Communications Office of Personnel area: School of Nursing

< The Sr. Director of Gift Planning will oversee a large-scale and complex comprehensive fundraising program that will work on behalf of Johns Hopkins University and for a large development office (DOFF), department area, or division. The Sr. Director will play a significant role in department/DOFF operations, which includes serving as a member of its senior administrative team; and provide substantial input into strategy and management regarding its philanthropic priorities, stewardship, including major gift cultivation, solicitation, and stewardship, annual giving, and constituent engagement and may include oversight of other portfolios such as corporate and foundation giving, alumni relations, stewardship and events As the senior development leader, the Sr. Director is responsible for setting and advancing fundraising strategy at the highest levels, internally aligning development efforts and externally driving sustained, multi-year, and multi-faceted philanthropic success. The Sr. Director will manage a team in support of Johns Hopkins' ambitious fundraising goals. The Sr. Director will work closely with Development and Alumni Relations (DAR), as well as University and/or Medicine leadership to ensure long-term financial sustainability and growth. The Office of Gift Planning (OGP) for Johns Hopkins University and Medicine is a central unit of Development and Alumni Relations (DAR), responsible for the management, administration, execution and oversight of all gift planning activities. The Sr. Director reports to the Executive Director and is a player-coach, leading a team of Gift Planning Advisors, and carrying a portfolio of prospects and donors. As the senior development/gift planning leader, the Sr. Director is responsible for setting ambitious goals with the Executive Director and team. The Sr. Director is responsible for advancing fundraising strategies at the highest levels, internally aligning development efforts and externally driving sustained, multi-year, and multi-faceted philanthropic success. The Sr. Director provides substantial input into strategy, including identification of gift planning prospects, cultivation, solicitation and closing. The Sr. Director will work closely with DAR leaders, as well as University and Medicine leadership to ensure long-term financial sustainability and growth. Key responsibilities: • Establish and implement fundraising strategies and priorities for a complex department(s), or division(s). Departmental/divisional goals should consistently exceed $15M. Oversee the strategy and execution of all stewardship efforts for specific department(s) and/or division., • Evaluate and update strategies as needed to meet long- and short-range goals and objectives to ensure the successful completion of individual and cumulative team solicitation and fundraising goals. Build the strategy for reaching department- or division-wide goals over multiple years and measure team success towards those goals. Department goals should consistently exceed $10M., • Create and implement strategies for pipeline building through data analytics and outreach., • Oversee and align all constituent engagement, annual giving, event, and pipeline activities with overall philanthropic objectives and outcomes., • Oversee efforts to identify new prospects and develop the prospect pipeline, coaching staff, and engaging University leaders and key volunteers in the process., • Monitor and report on fundraising progress and financial performance to DAR and University and/or Medicine leadership., • Oversee and collaborate on the creation and distribution and distribution of development related communications and marketing vehicles. Align development activity with institutional and unit brand and marketing parameters., • Build and lead a complex team of professional and support staff including directing personnel actions such as hiring, performance appraisals, promotions, transfers, and vacation schedules, among others. Direct reports will typically include a manager-level role, and at least four professional level FTEs. The team will include an additional area such as communications, marketing, events, stewardship, foundations, corporate relations, alumni relations, and/or finance., • Oversee, mentor, and motivate team members by assigning tasks, monitoring performance, resolving conflicts, and ensuring compliance with JHU policies to achieve organizational goals., • Ensure that the team is well-supported to reach its goals and is engaged in activities that support development in various parts of the organization. Cultivate and maintain an active portfolio of major and principal gift level donors and prospects. Engage directly in the cultivation, solicitation, and stewardship of individuals, foundations, and/or corporations. Personal fundraising goals should consistently range from $2.5M. Serve as the primary advocate and collaborative partner for shared gifts and donors across DAR., • Build and maintain a strong relationship with the leadership of the department(s) and/or division(s) and fundraise to support and execute their vision for the particular unit. Work with the unit leader to maximize the appeal and giving potential for donors by shaping and refining the philanthropic strategy for the assigned unit., • Develop and maintain a comprehensive understanding of the department or division's mission, history, teaching, research, and/or clinical programs to effectively communicate funding opportunities. Learn and actively refresh knowledge of school/divisional/departmental collaborative partnerships, priorities, and shared goals. Train and debrief internal colleagues on current priorities and cases for support., • Operate with a high degree of fiscal responsibility. Work closely with leadership and finance teams to manage local budgets. Facilitate department/divisional budgets successfully by providing philanthropic forecasts and projections., • Collaborate with DAR leadership on high-priority, high-visibility tasks. Actively serve on and occasionally lead DAR and university-wide committees., • Ensure compliance with all relevant regulations and ethical standards. Advocate and ensure donor intent is honored in funds distribution and utilization. Represent the department(s) and/or division at public events and speaking engagements., • Recruit and manage volunteers and board members, leveraging volunteerism towards giving., • Other duties as assigned. In addition to the duties described above, the Sr. Director of Gift Planning will: • Cultivate and maintain an active portfolio of Gift Planning donors and prospects (about 50). Engage directly in the cultivation, solicitation, and stewardship of gift planning prospects., • Create and implement strategies for pipeline building through data analytics and outreach, working in our JHAS (Johns Hopkins Advancement System) which is Salesforce and the Office of Advancement Services (OAR)., • Partner with the Office of Annual Giving (OAG) on shared prospects, direct mail and other engagement, and modeling for gift planning potential. Minimum Qualifications • Bachelor's degree., • Eight years progressive experience working directly with estates and trusts or in non-profit gift planning. Three years direct supervisory experience, including that of frontline fundraisers., • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications • Advanced degree (Master's, JD)., • Higher education and/or academic medical center fundraising experience, • Proven solicitation success at the seven-figure level., • Supervisory experience of other frontline fundraisers and specialized teams in development and alumni relations., • Experience setting vision and multi-lateral goals for a team., • Experience in a comprehensive or capital campaign., • Experience leading large-scale or cross functional initiatives or projects., • Possess leadership characteristics in the following areas:, • Build effective networks and working relationships., • Consistently manage, encourage, and provide feedback to others to strengthen skills and fulfill job requirements., • Show a commitment to building consensus and collaboration while holding self and others accountable., • Lead by example in adaptability and empathy., • Act with authenticity and transparency., • Navigate the organization with purpose, focused on vision, mission and strategy., • Technical Qualifications & Specialized Certifications:, • Advanced knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook). #LI-Hybrid This salary range does not include all components of the Office of Gift Planning compensation program. This position may be eligible for a discretionary bonus. Therefore, the actual compensation paid to the selected candidate may vary slightly from the salary range stated herein. For more information, please contact the hiring department.

< We are seeking a Communications & Marketing Associate who will execute, innovate and lead improvement in video and multimedia production. They will be responsible for video services across the school, including creative marketing through channels like web and social media, customer service for faculty and staff-led video initiatives, and execution of some teaching-related video needs. The Communications & Marketing Associate is responsible for the development and implementation of a comprehensive tactical communications plan for a designated area of responsibility. Provides consultation and recommendations related to the development of communication media for major publications and/or significant initiatives and programs. Responsible for the writing and production of a wide variety of communication vehicles, including marketing and promotional materials and publications. Specific Duties & Responsibilities • Generate and recommend original and creative approaches to communicate, market, and/or promote specific subject matter., • Serve as a subject matter expert for multiple communications vehicles., • Write and edit multiple and varied publications, reports, web pages, grants, executive remarks, and news releases., • Conduct interviews, research, and information gathering., • Manage production of materials, including selection and layout of artwork, graphics, pictures, and illustrations., • May coordinate, direct, and review the work of communications staff, e.g., freelance writers, photographers, and production staff., • May negotiate with vendors., • Provide editorial oversight and review of communications vehicles for the designated area., • Lead the day-to-day creation and management of marketing plans, media, web, and public relations strategies by working with the broader Marketing & Communications department., • Serve as the primary contact with vendor agencies., • Lead the development and execution of marketing strategies and plans including external media planning and buying efforts across digital and traditional media, marketing events, and partnership marketing opportunities., • Lead engagement and relationship management strategies by leveraging direct marketing tools to drive results, e.g., email/Salesforce, and other CRM tools., • In partnership with stakeholders utilize and optimize SEO/SEM, email campaigns, user experience, digital advertising, promotions, and social media, etc. to build brand/program awareness, generate leads, and maximize engagement with participants, • Measure and analyze campaigns and/or project data and make adjustments to maximize ROI., • Develop creative briefs to ensure marketing materials and program messaging are accurate and created in a timely manner., • Drive implementation of best practices through all paid and unpaid channels., • Organize marketing promotional events and ensure prompt delivery of materials and merchandise., • Ensure brand consistency across all channels, e.g. websites, email, social media, events, flyers, etc., • Lead website strategy and related needs including management of associated vendor(s) as applicable., • Apply an understanding of relevant landscapes to monitor, report, and provide insights and recommendations., • Analyze plans and performance using KPIs and ROI analysis and apply learning for next steps., • Manage and monitor area budgeting and forecasting., • Collaborate with peers to share learnings and help cross-promote programs as applicable., • May oversee the work of support staff in the unit or others with related responsibilities., • Other duties as assigned. In addition to the duties described above • Generate and recommend original and creative approaches to use audio and video content to market the School of Education broadly., • Serve as a thought leader and service partner for the School of Educations in-house multimedia studio, opening in 2026., • Work alongside academic affairs leaders and faculty to scope and execute video and audio needs as new coursework is developed., • Develop a self-service first model of video and audio services that trains, encourages and innovates ways for faculty, staff and students to produce quality products on their own, using existing technologies available to our community both in our building and remotely. On call or non-standard work hour requirements • Occasional nights and weekends for events Minimum Qualifications • Bachelor's Degree in a related field., • Four years of related experience., • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications • Videography; Audio & Video Equipment Expertise, • Digital communications and marketing strategy Technical Skills & Expected Level of Proficiency • Campaign Management - Intermediate, • Communications Planning - Intermediate, • Content Marketing - Intermediate, • Digital Communications - Developing, • Editing: -Intermediate, • Editorial Research - Intermediate, • Event Planning - Intermediate, • Media Monitoring and Analysis - Intermediate, • Project Coordination - Intermediate, • Vendor Relationship Management - Intermediate, • Writing - Intermediate The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Communications Associate Job Posting Title (Working Title):Communications & Marketing Associate (Marketing & Communications) Role/Level/Range: ATP/04/PD Starting Salary Range: $32.25 - $56.46 HRLY (Commensurate w/exp.) Employee group: Part-time Schedule: 3 days a week FLSA Status:Exempt Location: Homewood Campus Department name: Marketing & Communications Personnel area: School of Education

< Johns Hopkins University has developed an ambitious vision to continue to integrate life design, experiential learning, and mentoring in the academic and co-curricular learning experience for all students and postdoctoral fellows. We are seeking an Assistant Director for Life Design/Life Design Educator for Biomedical Engineeringwho will report to the Senior Director of the Life Design for Undergraduate Education and will execute on the Life Design Lab's vision, strategy, and objectives to enhance and deliver the professional development, career advancement, and life design offerings for biomedical engineering undergraduate students. As an equity-based office that believes all of our students have the same opportunity to pursue their life purpose regardless of background, field of study, or social capital, each Life Design Educator is expected to co-create, collaborate, and support all of our students; however, this position has a particular focus on the undergraduate student population within the biomedical engineering major portfolio. The Life Design Educator will become familiar with the novel approach to career readiness and life design established at Johns Hopkins University and implement programs, scalable support systems and create content to connect critical mindsets, frameworks, and approaches with their designated student population. There will be an emphasis on scalable solutions to support our student population. Furthermore, the Life Design Educator will work with Directors and Associate Directors within the Undergraduate Education and broader Life Design teams to continue working with key partner stakeholders that include departmental leadership, faculty, campus partners, community partners, alumni, and employers. Maintaining critical and established relationships will be imperative to the Life Design Educator's success. Over the year, the Life Design Lab offers credit-bearing and non-credit-bearing coursework driven by our unique life design curriculum. The Life Design Educator will spend time serving as a teaching assistant or facilitator for the formalized curriculum for our student population. The Life Design Lab's efforts are also driven by initiative-based high impact programs that span the academic calendar. Life Design Educators are expected to actively participate in planning and executing programs that impact our entire undergraduate student population throughout the year. Specific Duties & Responsibilities • Execute on integrating life design, alumni connections, employer engagement, experiential learning, and mentoring into the academic and co-curricular learning experience for students and alumni at scale, with special attention paid to a prescribed portfolio of students and industries relevant to biomedical engineering fields., • Design and implement workshops, programs, content, and digital resources to support our biomedical engineering students' career readiness and life design needs at scale, grounded in current best practices and emerging trends., • Design and lead the Biotech Internship Academy, a structured career pathway that introduces students to biotechnology careers through skill development, experiential learning, alumni mentorship, and employer engagement to secure competitive internships and full-time roles., • Track and analyze student career outcomes, in partnership with the Office of Digital Transformation, including pathway participation, internship attainment, and full-time placement, using data to strengthen programming, expand employer pipelines, and improve conversion rates., • Develop early-exploration programming that helps first- and second-year students understand biotechnology career options, timelines, and required experiences., • Support in the delivery of Life Design curriculum and signature offerings to students (e.g. the Life Design Summer Experience Practicum course, intersession or department sponsored courses, and employer visit treks)., • Customize offerings and approaches given unique needs of students and alumni based on identity and values, academic pursuits and professional interests., • Partner with the Life Design Lab Employer Engagement team to develop employer relationships, coordinate recruitment activities, and increase internship and employment opportunities for biomedical engineering students., • Collaborating with Life Design Lab staff to build and maintain a network of employers and mentors across varied careers who can attend courses, programs, and networking events., • Partner with faculty, alumni, and employers to increase mentoring, experiential learning, and career opportunities for students and alumni., • In partnership with Life Design Lab leadership, cultivate and strengthen relationships with colleagues across units, including, but not limited to, academic departments, academic advising, life design lab, alumni relations, Hopkins Connect, and international services., • Engage in social media, digital outlets, and academic and professional journals and associations to establish an exciting brand, tell the story, and serve as a thought leader at Johns Hopkins University and higher education., • Other duties as assigned. Special Knowledge, Skills, & Abilities • Ability to work independently and as part of a team to achieve individual and shared goals within a complex and decentralized institution., • Strong multicultural competency and demonstrated ability to work collaboratively with diverse stakeholders to achieve equitable and inclusive results., • Comfortable with technology and able to quickly learn and use a wide range of systems (Handshake, Salesforce, PeopleGrove), collaboration tools (Zoom, Teams, Miro, Monday), and instructional technologies (Blackboard, etc.)., • Listen and communicate convincingly in written and verbal formats., • Knowledge of highly selective college or university settings, and familiarity with operations of the world of work and university networks., • Knowledge of industry recruitment standards., • Ability to translate student experiences to employment as evidenced by prior experience in either a government, non-profit, education, or private sector setting. The Ideal Candidate • The ideal candidate is comfortable with co-working and flexible work arrangements. Our educators work within multiple offices and spaces on campus. Rather than assigning office or desk spaces to our teams, we have modernized our approach and assigned laptops and cell phones and expect that our teams can work from anywhere to scale our impact across the institution. For this model to work, the ideal candidate must present excellent relationship development skills and engage audiences in groups and via social media and digital outlets., • The ideal candidate is entrepreneurial, data and outcomes-driven, strong in planning and execution, comfortable leading programs and interventions with groups, and enjoys developing relationships and connections with multiple stakeholders at once. Our new vision is focused on the scalability of resources and services and does not utilize a one-on-one appointment model. Traditional one-on-one counseling and coaching services are taking a backseat to a culture of scalable programs and interventions for this transformation to work. Minimum Qualifications • Master's Degree required., • Three years of experience in higher education, nonprofit, government, or employer-facing roles focused on student success, equity, or workforce readiness., • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications • By way of experience, evidence of ability to develop and execute programs, courses, events, and content to scale impact across various constituent groups., • Experience in presenting or facilitating in both in-person and online formats., • Experience creating content (video, digital, written) and utilizing social media for the purposes of engaging and educating diverse audiences, and influencing public opinion., • Experience in developing and implementing effective assessment methods and articulating strategic priorities. Classified Title: Life Design Educator Job Posting Title (Working Title):Assistant Director for Life Design/Life Design Educator for Biomedical Engineering (Life Design Lab) Role/Level/Range: ACRP/04/MD Starting Salary Range: $55,800 - $97,600 Annually ($65k - $70k targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Mon-Fri, 8:30am-5pm FLSA Status:Exempt Location: Hybrid/Homewood Campus Department name: Life Design Lab Personnel area: University Student Services

< Johns Hopkins Technology Ventures (JHTV) supports the commercialization of university technology through technology licensing, the development of sponsored research agreements, and venture creation. We serve as business advisors to investigators at all ten schools of the university whose research has commercial potential. Our resources include intellectual property (IP) protection, technology analysis, marketing and licensing support, translational and venture funding support, physical space through our FastForward innovation hubs, and professional services such as mentorship, pro bono legal and accounting services, and educational programming. We are seeking a JHTV Compliance & Data Ops Specialist who will be responsible for ensuring the accuracy, completeness, and compliance of federally reportable intellectual property and licensing data across JHTV systems (Inteum, Salesforce, and related tools). This role manages the full lifecycle of Bayh Dole/iEdison reporting and supports cross system data integrity, quality assurance, and business led automation initiatives. Working closely with the Licensing Compliance Manager and the broader IP Operations team, the Specialist maintains critical data flows, supports efficient reporting processes, and contributes to JHTV's evolving automation and AI enablement strategy. Specific Duties & Responsibilities Federal Compliance & Regulatory Reporting • Manage end to end Bayh Dole/iEdison compliance, including timely and accurate entries, updates, and reporting., • Interpret federal funding requirements, monitor deadlines, and maintain process controls., • Handle patent related data, disclosures, correspondence, and quality checks that support accurate federal reporting., • Assist with funding compliance reviews, internal audits, and ad hoc reporting needs. Data Integrity, Systems Quality & Process Optimization • Steward key invention, patent, agreement, licensee, and utilization data across Inteum, Salesforce, and related systems., • Conduct data audits, reconciliation, validation, and error detection activities., • Partner with JHTV AI/automation leads to address systemic data issues and implement sustainable solutions., • Identify workflow inefficiencies and contribute to automation/AI driven process improvements by translating business requirements into technical needs. Stakeholder Support, Collaboration & Training • Provide responsive support to faculty, staff, licensees, and internal teams on compliance and data accuracy questions., • Deliver or support training on compliance workflows and data management best practices., • Collaborate across JHTV teams to ensure shared understanding of compliance processes, system requirements, and high quality data practices., • Additional duties as assigned. Minimum Qualifications • Bachelor's Degree. U.S. citizenship or permanent residency required (federal export controls)., • Three years of administrative, data operations, compliance, or related experience., • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications • Experience with iEdison, Bayh Dole reporting, or federal research compliance., • Experience with Inteum, Salesforce, or similar IP/compliance systems., • Background in data operations, quality assurance, or structured data workflows., • Familiarity with automation tools or translating business requirements to development teams. Classified Title: JHTV Compliance & Data Ops Specialist Role/Level/Range: ATP/04/PC Starting Salary Range: $53,800 - $94,400 Annually ($70,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: M-F/8:30am-5pm FLSA Status:Exempt Location: Hybrid/School of Medicine Campus Department name: Johns Hopkins Technology Ventures Personnel area: Academic and Business Centers

< The Office of Student Financial Support is seeking an exceptional individual to join our team as the Associate Director, Financial Aid Outreach & Retention. Reporting to the Senior Director, Financial Aid and Scholarships, the Associate Director is a member of the management team within the Office of Student Financial Support. As a collaborative group, they work closely with the Senior Director and are responsible for the development and implementation of policies, procedures, and communication plans to ensure that Office and University wide goals are successfully met. The Associate Director is responsible for developing and executing a comprehensive financial aid outreach, student engagement, financial literacy, and retention strategy, with a sharp focus on serving first generation and limited income (FLI) students. The ideal candidate is a highly motivated and innovative professional, with outstanding interpersonal skills, a commitment to the principles of access and diversity, and providing the best customer service and student support to our families. This position plays a key role in ensuring that our outreach and retention initiatives are cohesive, integrated, and aligned with the mission of Student Financial Support. The Associate Director will work closely with the Associate Director of Financial Aid Communications, Associate Director of Financial Aid Advising, and Associate Director of Financial Aid Tech Ops and Scholarships. The individual in this role will also liaise with other key stakeholder offices to identify opportunities to support both current and prospective students as new initiatives are conceived, developed, and launched. S/he will have oversight of six outreach and retention team members, including three direct reports, (2) Financial Aid Operations Manager's and (1) Assistant Director, Financial Aid (Financial Wellness Coordinator). The Associate Director will be responsible for oversite and delegation of federal student aid programs managed by the retention team, including Satisfactory Academic Progress, federal verification oversight, enhanced loan counseling, federal work study, and the completion of financial aid compliance reports. This position offers a hybrid work model. Candidates must have the ability to participate in virtual meetings, receive and make phone calls, attend required in-person meetings, workshops, and conferences.' Specific Duties & Responsibilities • Develop and implement events and outreach/retention programming to engage with students, and to help ensure the on-time renewal of financial aid and retention of students., • Work closely with the Financial Aid and Admissions communication teams to ensure that programming is uniform, cohesive, integrated, personalized to target audiences, and aligned with institutional objectives., • Serve as the primary point of contact for coordination and troubleshooting of student financial concerns for other Homewood departments. Receives, investigates, and responds to difficult, sensitive problems and student complaints in a professional manner., • Work closely with undergraduate admissions to prepare financial aid packages for prospective Cummings Baltimore/DC scholars and students selected for the Hop-In program., • Determines staffing and support needs for outreach programs, projects, activities, and in-person/virtual services., • Conduct Financial Aid 101 workshops, Financial Literacy trainings, High School Financial Aid Nights, and other events throughout the year., • Guide the office strategy for the timing and delivery of events relative to other goals, • Perform outreach (phone calls, e-mails, text messaging campaigns, events, etc.) to current and prospective students who need assistance navigating their bills, financial aid renewal, refunds, etc., • Oversee the curation and promotion of financial wellness/literacy content and training, including (but not limited to) material from the Ocelot and iGrad platforms., • Help design and develop a non-credit financial literacy course available to students in both a synchronous and asynchronous format., • Assesses the performance and success of programming and events through surveys., • Convene and lead the Financial Aid Student Advisory Board, • Collaborate with campus partners, such as the Center for Student Success and the Student Outreach and Support team, to extend our reach, impact,t and network of support for vulnerable students., • Designs, implements, and evaluates proactive intervention, retention, and support activities for the high-need financial aid population. Special Knowledge, Skills, and Abilities • Excellent interpersonal skills, cultural responsiveness, and the ability to work in a diverse, matrixed organization; the ability to work independently and as a member of a team, • Previous experience working in higher education, including exposure to admissions and financial aid., • Ability to think critically and develop strategic programming to support students before, during, and after Hopkins, • Ability to work effectively under deadlines and simultaneously juggle several assignments., • Flexibility in dealing with a very diverse culture, and commitment to diversity and to serving the needs of a diverse population., • Preferred experience with OnBase, PowerFaids, CSS Profile, Salesforce, and DocuSign. Minimum Qualifications • Bachelor's Degree, • Five years related experience, • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Classified Title: Assoc Director Financial Aid-Divisional Job Posting Title (Working Title):Associate Director, Financial Aid Outreach & Retention (Student Financial Support) Role/Level/Range: ACRP/04/ME Starting Salary Range: $64,600 - $113,300 Annually ($86,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Mon - Fri / 08:30am - 05:00pm FLSA Status:Exempt Location: Hybrid/Homewood Campus Department name: Student Financial Services Personnel area: University Student Services

< JHU Carey Business School is seeking a detailed and energetic individual for the position of Assistant Director Executive Education. This position will work independently and manage operational functions for a center or program. This position manages and analyzes operational practices including revising and adjusting procedures to create maximum efficiency and optimization for a strategic priority of the school. This multi-faceted position will include leadership of academic and faculty operations, the information system management (Salesforce) and the learning management system (Canvas). Specific Duties & Responsibilities Program Management • Support all administrative and operational program functions., • Optimize processes and procedures to promote operational efficiency., • Support in the planning of open enrollment courses, signature programs, and custom programs per FY and provide end-to-end oversight., • In collaboration with faculty and staff colleagues, develop and maintain course materials for all open enrollment and custom programs., • Oversight of each program's delivery with the expectation that both digital and in-person programs are delivered with consistently high standards of quality., • Coordinate with faculty internal and external to Johns Hopkins along with other University partners. Enrollment Management for Open Enrollment and Signature Programs • Develop and maintain quality control systems for data integrity, compile data and prepare reports as needed., • Serve as subject matter expert regarding program requirements, advising participants and making additional recommendations as needed., • Responsible for the management and ongoing content maintenance of the learning management system., • Troubleshoot participant technical issues and concerns., • Build workflow procedures and processes for integration of Salesforce and other applications., • Create or redefine best practices and workflow process to support an exceptional learning experience and cross-enterprise collaboration and information sharing. Administrative • Supports all administrative functions for Executive Education, graduate program or center., • Other duties as assigned. Technical Qualifications & Specialized Certifications • General knowledge of SAP (ECC, Analysis, and Shopping Cart), Concur, JHED, Slate, Canvas and Microsoft 365 (Word and Excel). Minimum Qualifications • Bachelor's Degree., • Three years of progressively responsible experience in program administration in an academic environment., • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications • Experience with Salesforce CRM and Canvas. Technical Skills & Expected Level of Proficiency • Excellent attention to detail., • Ability to work independently and take initiative to trouble-shoot issues and make decisions., • Ability to exercise administrative judgment and discretion and assume responsibility for consequences and results of actions., • Exercise mature judgment, sensitivity, and diplomacy when dealing with all internal and external constituents., • Experience working with a CRM and LMS system., • Exceptional oral and written communications skills, including ability to interact with all levels of employees, participants, executives, and high-level external stakeholders while maintaining professionalism., • Ability to set and manage multiple priorities, and respond quickly to changing needs and goals., • Willing to work with internal and external contacts to coordinate and distribute information necessary to complete tasks involving multiple departments and staff., • Ability to travel both domestically and internationally. Classified Title: Assistant Director Program Delivery Job Posting Title (Working Title):Assistant Director of Executive Education (Corporate Education) Role/Level/Range: ACRP/03/MC Starting Salary Range: $48,000 - $84,100 Annually ($66,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday-Friday with some weekend and evening hours to support programming FLSA Status:Exempt Location: Hybrid/JH at Harbor East Department name: Corporate Education Personnel area: Carey Business School

< The Business Solution Analyst is responsible for ensuring successful delivery of high-quality technical solutions that meet expectations of our constituents by leading a variety of programs and projects to evaluate business processes and gather requirements for complex transaction and reporting systems and adoption of test-driven development methodology, including developing, maintaining and organizing test cases, test scripts and test scenarios for the university's information systems. This includes test events and various other test deliverables for projects, enhancements, operations and maintenance activities, common understanding and documentation of scope, requirements and design amongst stakeholders including sponsors, decision makers, content owners, users and technical teams. This position will also serve as a liaison providing assistance to various business partners by understanding the business requirements at a depth sufficient to define technical deliverables, including appropriate test coverage to ensure quality product is delivered. Position is also responsible for analyzing and reporting meaningful metrics on testing status and operations. The Business Solution Analyst will provide a layer of essential services surrounding software development services, including the analysis and gathering of requirements, engaging with developers/engineers on solution design, and designing test suite in parallel with software development that will ultimately ensure delivered product meets quality standards, is fit for use, and meets expectations articulated by our customers. Collaborates with various IT@JH teams for technical direction and feasibility studies to propose solutions that address requirements. Applies proven communication, analytical and problem-solving skills to deliver value-added solutions and to ensure project deliverables meet specifications. Expected to critically evaluate articulated needs or requirements and propose technical solutions to address them, leveraging standards to the extent possible. Ability to evaluate vendor-provided solutions relative to business needs/requirements and recommend suitable solutions is essential. This position includes applying knowledge to identifying and developing test cases, automated test cases, unit testing, test scripts for identified business requirements, and corresponding data requirements for various business processes. This position also includes responsibilities for individuals to recommend tools, execute tests and manage defects. This position requires a combination of strong functional abilities, writing, data visualization and user facing skills. Critical skill requirements include: analysis and gathering of requirements, documentation, creating data flow diagrams and/or visual prototypes & visual representations of data, strong verbal and written communication, developing test cases, automated test cases, unit testing and test scripts. Under limited guidance, responsible for requirement gathering and analysis, developing recommendations for technical solutions in concert with technical professionals on the team, and enabling test-driven development of solutions by maintaining test plans and test assets for teamwork (enhancement, support and maintenance projects). Demonstrates strong ability in technology and/or strong understanding of the business/education process. Builds and maintains client relationships through positive interactions. This position reports to the Sr. Associate Director of Project and Change Management in the Office of Advancement Services and combines core business analysis responsibilities with proactive user support, working directly with end users to identify system issues as well as data, reporting, and training needs. The analyst provides structured analysis and recommendations to PMO, Customer Support, and System Training to inform system enhancements, strengthen user education, and support the delivery of high-quality technical solutions. The Office of Advancement Services (OAS) supports Johns Hopkins Development and Alumni Relations (DAR) by delivering systems, data, and process solutions that enable fundraising and engagement efforts across the institution. Key responsibilities: • Work with sponsors and users to define project scope and objectives. Conduct user interviews for requirements gathering. Analyze business problems and propose appropriate automated solutions, business processes and procedures. Research and recommend system design and enhancements to minimize costs and maximize system use, • Work closely with project managers and project team to provide testing timelines and status as well as requirements gathering, • Create test strategy based on the analysis of design document and requirements, • Design test plans for projects and work with project teams and business partners to obtain approval, • Facilitate integrated testing of business solutions. Create test plans, coordinate testing, data validation sessions and conduct unit and functional testing. Ensure that requirements, design and testing documentation meet department standards, • Generate test scripts and perform test analysis. Test scripts will be manual or automated., • Execute some functional and technical tests according to test plans and scripts, document results, and quickly identify, communicate and/or troubleshoot issues. Facilitate data governance to ensure responsibilities for content owners are clearly defined and communicated. Work with vendors to resolve problems, as needed, • Report test results and metrics to management and team in timely matter, • Define test cases, scripts and corresponding data sets, • Manage and execute test preparation activities with minimal supervision, • Perform test execution and defect tracking (if applicable), • Learn, support, maintain and train users on testing tools, • Identify other uses and expansion of the tool sets, • Write business cases, business requirements, develop functional specs and functional prototypes., • Evaluate client needs for quantitative analysis and participate in creating and articulating relevant solutions., • Communicate and collaborate with data analyst, technical developers and architects on business requirements for ongoing business intelligence initiatives and enhancements to existing systems, • Facilitate meetings, create status reports and communicate with stakeholders or business users, under guidance., • Other duties as assigned. In addition to the duties described above, the Business Solution Analyst will: • Monitor and review incoming Service Desk tickets daily to identify patterns, potential system issues, or requests that require deeper analysis before a solution is recommended. Where needed, shepherd non-operational requests to ensure the right OAS teams are aware of potential issues/opportunities and deliver a smooth customer experience., • Develop a strong understanding of DAR's information systems, data, workflows and business processes in order to support/advise the end user community with using JHAS and related systems., • Drive user adoption of JHAS and related systems, including basic functionality, data literacy and Salesforce reporting through customer support efforts and targeted engagement activities., • Collaborate closely with OAS colleagues to proactively identify training gaps based on recurring user questions or troubleshooting trends to support course updates, content creation, and system documentation, especially in the area of data/reporting. Minimum Qualifications • Bachelor's degree., • Five years of related experience preferably within testing and business requirement gathering., • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications • Knowledge in the assigned application as well as the platform on which it runs (SQL Server), • Higher education experience is helpful but not required, • Strong critical thinking and stakeholder management skills, • Experience with business reporting tools, • Familiarity with advancement processes such as gift processing, prospect development, and stewardship, • Proficient use of basic Salesforce functionality/reporting Classified Title: Business Solution Analyst Job Posting Title (Working Title):Business Solution Analyst Role/Level/Range: ATP/04/PE Starting Salary Range: Minimum: $73,299 - Maximum: $128,299 (targeted salary: $110,363; commensurate with experience) Employee group: Full Time Schedule: Monday-Friday, 8:30am-5:00pm FLSA Status:Exempt Location:JH at Keswick Department name: 60007027-Project & Change Management Personnel area: University Administration #LI-Hybrid

< We are seeking anAcademic Services Specialistwho will be a team member in the Office of Student Financial Support responsible for providing information to students/parents about federal, state and institutional financial aid programs. This position also provides significant support for data and document processing for the Homewood Student Financial Support office. The position works collaboratively within the Office of Student Financial Support and is part of the Technical Operations and Scholarships team. The position reports directly to the Financial Aid Operations Manager. This position offers a hybrid work model. Candidates must have the ability to participate in virtual meetings, receive and make phone calls, attend required in-person meetings, workshops and conferences. Specific Duties & Responsibilities • Manage incoming emails for the Homewood financial aid office and cases received through the Salesforce Student Case Management (SCM) system adhering to the established university timeframe for responding to inquiries. Management includes a) responding to general and basic inquiries from students, parents, faculty and staff about the financial aid process. b) Assigning cases which require advisor review to the appropriate staff member., • Configure, test, and send high volume, system generated e-mails to students and families on a regular basis throughout the award year., • Generate daily reports and resolve database issues such as SSN mismatches between SIS (the system of record) and PowerFAIDS, CSS Profile/ISIR/IDOC ID mismatches for successful data imports, Missing Custom Data report, etc to ensure accurate PowerFAIDS student records., • Review and analyze Waived Document SRS report on a weekly basis., • Assist with PowerFAIDS data updates and projects, as assigned., • Manage OnBase Document Processing workflow. Index and post incoming confidential documents to individual student records in OnBase and PowerFAIDS. Import documents from DocuSign into OnBase and updating PowerFaids., • Assist other departments with incomplete DocuSign documents., • Process Budget Adjustment Requests for technology grants which includes reviewing student eligibility, documents provided for the request for policy compliance, and updating Power FAIDS., • Responsible for overseeing the receipt and processing of international student alternative financial aid applications., • Process outside scholarship checks received in the Levering Hall office., • Serve as the "backup" for tasks and duties performed by the staff members responsible for Title IV aid review and processing. Tasks include, but are not limited to, resolving specific Federal comment code issues and resolving ISIR student data issues., • Keep abreast of constantly changing Title IV regulations, along with state and institutional policies and procedures. Special Knowledge, Skills, or Abilities • Experience working within a financial aid office including working knowledge of the FAFSA and CSS Profile. Preferred experience with OnBase, PowerFaids, Salesforce, and DocuSign., • Ability to be highly organized and able to work with minimal supervision on routine and daily tasks., • Ability to be flexible and comfortable with an ever-changing environment, and open to assigned special projects., • Ability to maintain strict confidentiality., • Ability to develop and maintain relationships with internal and external contacts, including Student Accounts and Enrollment Management., • Participate as an active member of the Student Financial Support office with the goal of providing exceptional customer service., • Under a sometimes stressful and emotionally charged environment, stay positive and professional when interacting with students and parents. Calmly handle and resolve difficult situations, as well as exercise good judgment when referring students/parents to other staff members for successful resolution., • Must have excellent verbal skills in order to communicate complex information and concepts to students and parents. Minimum Qualifications • High school diploma or equivalent., • Three years of administrative/academic-related experience., • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Classified Title: Academic Services Specialist Role/Level/Range: ATO 37.5/02/OE Starting Salary Range: $18.20 - $33.90 HRLY ($50,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: 8:30AM to 5:00PM, Monday to Friday FLSA Status:Non-Exempt Location: Hybrid/Homewood Campus Department name: Student Financial Services Personnel area: University Student Services

< The Salesforce Administrator will provide technical leadership, project management, and task execution for administration, programming, maintenance, performance, implementation, security and support of various departmental and enterprise-wide multiple platforms, including the installation and testing of new software, operating systems, related utilities/services, and hardware products as well as the integration of new products and /or software release upgrades into the current environment. The Salesforce Administrator will conduct systems performance evaluations, monitoring, patch management and security evaluations. The Salesforce Administrator will analyze use needs in various computer environments (including but not limited to mainframe, Windows, and mid-range) and make recommendations for products and services that meet those needs. The Salesforce Administrator will ensure that all systems environments are maintained in an efficient and cost-effective manner. Development and Alumni Relations (DAR) supports Johns Hopkins' focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine; strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients. The Salesforce Administrator for Advancement will be responsible for designing solutions on the Salesforce platform with a specific focus on UC Innovation's ascend managed package that supports advancement. This will include an expert understanding of Salesforce.com standard applications functionality, Salesforce application development and integration, and the ability to marry these products with business requirements to ensure optimal scalable solutions and adoption for our end users. It is preferred that they also have an expert understanding of Advancement use cases and system configurations for engagement, annual giving, frontline fundraising, prospect management, prospect research, gift processing, and campaigns. The Salesforce Administrator for Advancement should have a deep understanding of Advancement data and be able to bridge functional design with technical solutions. Specific Duties & Responsibilities: Systems Analysis/Design (Exploratory/Platform): • Design highly complex business, clinical, education, or infrastructure solutions by meeting with customers to observe and understand current processes and the issues related to those processes. Provide written documentation and diagrams of findings to share with the client and other IT colleagues. Assist lower levels to effectively use the system's technical software., • Design highly complex solutions that conform to institutional policies, standards, and guidelines, and infrastructure environment and to vendor and industry best practices to deliver a quality product., • Select infrastructure applications that reside between end user applications and hardware operating systems by working with vendors, customers, and other sources (i.e., open source or Internet2 initiatives) to provide configurable tools to the customers., • Develop new methods to improve service processes, performance, and functionality by examining system management tools and processes. Review new methods suggested by lower levels and approve the work., • Research, recommend, and implement new technologies based on the value to the institution., • Works with vendor processes and products to improve the quality and fit for the institution. Typically establishes product mastery and demonstrates initiative for improvements., • Install and configure highly complex server hardware and operating systems by following technical documentation to provide a working product., • Evaluate, implement, and manage appropriate highly complex software and hardware solutions by using best practices for the environment to ensure system integrity., • Install and configure infrastructure applications by following product installation and configuration directions and industry best practices to deliver a solution to the customers., • Ensure an effective schedule is developed of system backups and archive operations by providing leadership, oversight, and direction to technical team in best practices for the environment to ensure data/media recoverability., • Provide highly complex server level administration (manage HW/SW, maintenance, upgrades and patches, account maintenance, backups and recoveries and assist users) by following documented procedures to ensure a stable environment., • Monitor and tune the system by following documentation and procedures to achieve optimum performance levels., • Develop highly complex scripts and solutions by using departmental standards to automate systems management., • Perform highly complex system software upgrades including planning and scheduling, testing, and coordination by following documentation and departmental standards to provide a stable product for the environment., • Audit and maintain user access and authorization by following access and authorization documentation to provide for system security., • Generate and maintain highly complex periodic and ongoing system specific reports by using appropriate tools to assess system performance, integrity and capacity in order to deliver a stable environment to the users., • Follow and maintain IT security awareness and best practices by understanding security principles as they pertain to environments supported in order to deliver secure solutions to customers., • Utilize system management and monitoring tools and incident tracking systems by following documentation and standards to detect incidents, take corrective actions, and determine root cause., • Monitor changes and resolve any incidents by responding to problems as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution., • Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution., • Lead effort to develop RFPs by engaging project team members in the process in order to develop well defined requirements to potential vendors for proposed solutions., • Evaluate vendor proposals by reviewing requirements for the product to select the most appropriate vendor., • Lead vendors, consultants, and inside Enterprise groups in developing applications by meeting with the team on a regular basis to deliver quality products to customers., • Lead scheduled project team meetings by attending all meetings to provide input to the project team., • Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end user reference., • Lead technical team in test planning, test scenario construction, and test sessions appropriate to the changes being implemented by following testing guidelines to ensure all delivered solutions work as expected and errors are handled in a meaningful way., • Review test results and corrections to all changes by following institutional and departmental testing standards to ensure all delivered solutions work as expected and errors are handled in a meaningful way., • Participate in Institutional and Departmental committees and initiatives., • Lead and provide direction to technical team for all of the above tasks by reviewing work and adherence to institutional standards and guidelines to ensure collaboration and communication with team members and customers. In addition to the duties described above, the Salesforce Administrator will: • Participate in projects through requirements definition and solution design phases, • Deliver solutions for the Salesforce.com platform and the ascend managed package to meet business requirements, including implementing and supporting common third-party on-platform applications that support Advancement (e.g., address validation, prospect research, document generation, Salesforce Inbox, Salesforce Maps, etc.), • Develop and manage existing Salesforce declarative solutions (utilizing Flow and Lightning capabilities), • Contribute to every phase of the project lifecycle, including development, testing, and deployment (leveraging best practices in release management and devops), • Effectively work with Project Managers, Business Analysts, Technical Architects, Customers and Development Leads Minimum Qualifications • Bachelor's degree., • Six years of related experience., • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications • Knowledge in the assigned IT environments, • Demonstrated leadership experience within an Advancement organization or on Advancement implementations, • Proven ability to design and optimize Advancement business processes and to integrate these business processes across disparate systems, • Hands-on role in an implementation of the ascend managed package, • Salesforce Certified Advanced Administrator, • Salesforce Certified Platform App Builder, • Ability to manage existing Apex solutions (triggers, classes, batch processes), • Must demonstrate strong critical thinking and analytical reasoning skills., • Ability to work on multiple priorities effectively., • Ability to prioritize conflicting demands., • Ability to execute assigned project tasks within established schedule., • Ability to work collaboratively in a team environment., • Ability to communicate effectively in the service of users and colleagues., • Writes and communicates clearly and concisely., • Possesses sound documentation skills., • Must demonstrate exemplary customer service skills. Classified Title: Sr. Systems Engineer Job Posting Title (Working Title):Salesforce Administrator, Office of Advancement Services Role/Level/Range: ATP/04/PF Starting Salary Range: Minimum: $85,500 - Maximum: $149,799 (targeted salary: $115,000; commensurate with experience) Employee group: Full Time Schedule: Monday-Friday, 8:30am-5:00pm FLSA Status:Exempt Location:JH at Keswick Department name: 10001637-Application Development & Management Personnel area: University Administration #LI-Hybrid

OverviewOur client, a leading organization in the energy industry, is seeking a Salesforce Solution Architect to join their team.The Salesforce Solution Architect leads the design and implementation of Salesforce solutions aligned with business strategy.This role combines deep technical expertise wi

A leading organization in energy solutions is currently seeking a Salesforce Solution Architect to design and implement Salesforce solutions.This role entails leading architectural design aligned with business strategies, engaging with cross-functional teams, and ensuring delivery of scalable soluti

Job DescriptionJob Summary We are seeking an Assistant Project Manager to join our team! As a APM, you will be working closely with members of the team and the project manager to assist in any way necessary to ensure the success of the project. This can include scheduling meetings, assisting on job sites, answering emails or phone calls and following up with vendors, and staying on top of all project deadlines. To be successful as an APM you should be able to perform any tasks assigned by the project manager in an efficient and timely manner. An APM should be able to maintain oversight of all project activities, identify any issues, and ensure these are resolved promptly. The ideal candidate is highly organized, has excellent time management skills, and can multitask and switch priorities as needed. This role offers the opportunity to grow into a full-time Project Manager position. Responsibilities • Work closely with other project assistants and team members, forming strong working relationships, • Respond to emails/texts, answer questions, and follow up with project issues, • Prepare for meetings with other staff and outside vendors, • Contribute to the planning and development of projects., • Track and report project progress, identifying any issues and assisting in resolution., • Completing any tasks assigned by the Project Manager in an efficient and timely manner., • Assist project managers with estimating, field measuring, preparing submittal packages, developing schedules of values, change orders and support scheduling and coordination of installations., • The employee may be required to climb ladders up to 6 feet high as needed on-site, lift objects in a safe manner, or stand for several hours at a time. Qualifications, • Familiarity with computer programs such as Google, Microsoft Office suite, Salesforce, or other CRMs, • High school diploma/GED required., • At least 2 years of previous experience in project management or a similar role., • Must have reliable transportation, • Bilingual (Spanish-speaking) preferred but not required

Job Description Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness. At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experience, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism. Annual base salary of $65,000, with the potential to earn a bonus of up to $20,000. Specific Responsibilities: • Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T., • Observe and provide feedback on seller interactions and customer engagement., • Build and maintain strong relationships with store management and retail associates., • Support and train store staff on AT&T product knowledge and customer experience best practices. Visiting the assigned stores within your territory in person regularly, • Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement., • Monitor and report on store conditions, inventory, and promotional execution using mobile field tools., • Identify and escalate operational issues, customer experience gaps, or training needs to leadership., • Participate in territory planning, route optimization, and visit frequency adjustments based on store performance., • Attend regional team calls, training sessions, and field events as needed, • Ensure merchandising standards are current, meets plan-o-gram, and promotional offerings are presented., • Manage all program logistics in coordination with DSI and AT&T., • Ensure the timely completion of various administrative responsibilities., • Provide teamwork and collaboration with other colleagues in support of ensuring the success of the project. Additional Responsibilities: • Adhere to supplier policies and procedures, • Visit a minimum of 5 stores a day, • Act as a role model within and outside supplier, • Maintains a positive and respectful attitude, • Consistently report to work on time and is prepared to perform duties of the position, • Manage all expenses effectively stay within budget, • 1–3 years of experience in field operations, retail support, or territory management, • Strong interpersonal and communication skills with a service-oriented mindset, • Highly organized and self-motivated, with the ability to manage a daily route independently, • Proficient in using mobile apps and reporting tools for field documentation, • Reliable transportation and flexibility to travel within the assigned territory, • Experience in wireless, telecom, or consumer electronics retail environments, • Familiarity with field reporting platforms like Repsly or Salesforce, • Annual base salary of $65,000 PLUS bonus, • Paid Vacation and Sick Time, • 401k Plan, • Employee Profit Sharing Program, • Medical, Dental & Life Insurance, • Mileage Reimbursement, • AT&T Wireless Discount, • Ongoing Training and Development

Job Description Build your career at Ram Supply as a Client Success Executive supporting our client service team for our client base in Maryland, Northern VA, and D.C. markets. This is a full-time position located at our Baltimore City location. This is not a remote or hybrid role. Our hours of operation are 9:30 am until 6:30 pm Monday through Friday. Occasional weekend work may be needed. You will also assist a client service team with many responsibilities. This position is for you if you’re a customer-oriented candidate with a ‘can do’ attitude. Our ideal candidate is driven to achieve goals and maintain a great customer experience, and is bi-lingual in Spanish The ideal candidate will have 3-5 years of experience in an office environment, experience in a restaurant or janitorial space, or relevant experience handling 20+ business-to-business accounts per week. Candidates must excel at collaboration, teamwork, and self-starting. Independence, exceptional organizational skills, time management, follow-up, follow-through, written communication, and an understanding of the sales process are necessary. Future growth opportunities include transitioning to our sales team. Responsibilities include, but are not limited to: • Manage accounts receivable and the billing process, • Assists clients in placing text, phone, email, and online orders, • Assisting the office team with quotes, returns, pricing, and onboarding new clients, • Backs up members of the internal office team for vacations and sickness, • Answering telephone calls and emails from customers and clients, and directing them to the relevant staff, • Assists Account Managers with their respective clients, • Creation and implementation of internal procedures to assist the office team in operating more effectively and efficiently Salary: $22.00-$25.00 per hour, depending on relevant experience, and 50% company-paid health insurance following 60 days of employment. Qualifications: • Proven work experience in an office environment, • Account Management experience with expertise in handling 20 or more accounts weekly, • Excellent communication skills with a customer service attitude, • Strong analytical and organizational skills, • High School Degree required. College coursework or an associate degree preferred, which may be substituted with 2-4 years of experience in customer service, • Proficient in Microsoft Office (Word, Excel, Outlook), • Strong focus on the quality of work and the ability to self-check work for accuracy, • Adhere to deadlines all the while maintaining a high standard of professionalism and character, • Restaurant Management or restaurant experience, • Business-to-business sales experience, • Prior use of a CRM (Salesforce, HubSpot, or Sage)

This hybrid position permits working from home with 1-2 days onsite per month in DC, Columbia, MD, or Fairfax, VA.

Job Description Drive Your Career. Make a Difference. Get Rewarded. Apple Valley Waste is a fast-growing leader in waste and recycling solutions, known for reliability, innovation, and environmental responsibility. As we continue to expand, we’re looking for motivated, people-driven sales professionals who are ready to grow with us and make a real impact in their communities. If you're a self-starter with a hunter mentality, strong communication skills, and a passion for building relationships, this is your opportunity to join a company that values performance and rewards success. What You’ll Do As an Outside Sales Representative, you’ll be in the field—connecting with business owners, property managers, and decision-makers. Your job is to identify opportunities, close new business, and manage customer relationships to fuel long-term growth. Your Responsibilities • Prospect & Close – Identify and approach new leads through cold calling, door-to-door visits, networking, and referrals., • Solution Selling – Understand client needs and present tailored waste and recycling solutions that deliver real value., • Build Relationships – Maintain and grow existing accounts through regular follow-up, problem-solving, and exceptional service., • Territory Management – Own your market by planning and executing daily outreach activities in a designated area., • CRM Mastery – Log all activities, maintain a healthy pipeline, and provide accurate sales forecasts. You don’t need years of experience—just a great attitude, strong drive, and a passion for winning. We’ll provide the tools, training, and support to help you succeed. Qualifications: • Proven ability to sell, build rapport, and close deals (sales experience is a plus, not a must)., • Excellent communication, negotiation, and presentation skills., • High energy, self-motivated, and comfortable working independently., • Strong time management and organizational abilities., • Tech-savvy with CRM and Microsoft Office tools. (Navusoft, Salesforce, SAP), • Familiarity with service industries (waste, logistics, facility services, etc.) is a plus., • Valid driver's license and clean driving record., • Competitive compensation structure – Your success = your earnings., • Vehicle Reimbursement & Field Tools – Everything you need to own your territory., • Full Benefits Package – Medical, dental, vision, and more., • Career Growth – Rapid expansion means real opportunities to move up. At Apple Valley Waste, you won’t just be filling a quota—you’ll be helping businesses operate cleaner and more efficiently while building a career you can be proud of. Apply today and take the first step toward a high-impact sales role with unlimited potential. AVW is an Equal Opportunity Employer. We welcome diversity and are committed to fostering an inclusive, supportive workplace.

Job Description Pick up the phone. Win the screen. Grow the brand. Are you a sharp, persuasive seller who can build real relationships through a phone, a screen, and a well-crafted email? BGD Promo is hiring a Foodservice Distributor Sales Representative to grow our footprint across the East Coast - primarily through virtual selling, supported by smart, targeted travel. WHO WE ARE BGD Promo is part of the Arch Promo Group, a division of Confluent Holdings. We help foodservice operators - restaurants, schools, healthcare, and hospitality - extend their brand into the hands of their guests through high-quality branded promotional products. Our distributor partners are how we get there. You're how we keep them engaged, equipped, and selling our line every day. YOUR MISSION Run an East Coast distributor territory from our Baltimore office through a smart mix of phone, video, email, and CRM-driven outreach. Build trusted relationships at scale, train DSRs virtually, run engaging product demos over video, and selectively show up in person for the trade shows and meetings that matter most. This is modern selling - with the brand muscle and product portfolio to back you up. WHAT YOU'LL OWN • Virtual Distributor Partnerships. Build trust with buyers, sales managers, and DSRs through consistent, high-quality phone and video engagement., • Sales Strategy. Develop and execute annual and quarterly plans that hit volume, revenue, and margin goals across your distributor accounts., • Video Demos & Virtual Selling. Run polished product demos and pitch meetings over Zoom, Teams, or whatever the customer uses - and make them as compelling as an in-person walk-through., • DSR Training. Deliver virtual training sessions that equip distributor sales teams to confidently sell our line every day., • New Business Development. Prospect, qualify, and close new distributor accounts and placements through outbound calls, video meetings, and digital outreach., • Market Intelligence. Track competitor moves, pricing shifts, and industry trends - and feed that intel back to leadership., • Strategic Travel. Travel <50% for trade shows, key distributor visits, and high-impact customer meetings. Quality over quantity., • Clean Pipeline. Maintain disciplined CRM hygiene and report against KPIs that drive the business forward.WHAT YOU BRING, • 3+ years of sales experience in foodservice distribution, food brokerage, or as a manufacturer's rep - virtual or inside sales experience strongly preferred, • Proven ability to build and maintain real relationships across procurement, sales, and operations - without always being in the room, • Confidence and polish on video - you can run a demo, a pitch, or a training session over Zoom/Teams as effectively as in person, • Experience managing annual sales plans, distributor program reviews, and KPI-driven performance tracking, • Strong CRM discipline (Salesforce, HubSpot, or similar) and Microsoft Office proficiency, • Excellent verbal and written communication - clear, persuasive, and quick on email and phone, • Self-direction and time management - you can run a productive day from a desk without anyone watching the clock, • Bachelor's in Business, Marketing, Communications, or related (equivalent experience welcome), • Comfort representing BGD Promo at trade shows and in-person customer meetings (10–20% travel) Confluent Holdings is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Job DescriptionCompany DescriptionAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job DescriptionWe are looking for a motivated and customer-oriented Technical Support Specialist to join our Technical Support team. In this role, you will report to the Technical Support Manager, and will be responsible for keeping our customers’ installed Alertus systems at full-readiness by combining technical knowledge with exceptional customer service. This is an excellent opportunity for individuals who are looking to launch their career in IT and have a passion for technology, problem-solving, and helping others. This is an office based role and requires reporting to our HQ in Baltimore daily. This position may possibly require adjusted work hours. Technical support coverage ranges from 7am-7pm EST. A Day in the Life: • Troubleshoot both Alertus hardware and software solutions with the customer to resolve technical roadblocks, • Provide exceptional customer service via phone, email, and screen share tools, • Collaborate with Technical Support Leadership team to identify, diagnose, and resolve any software or hardware faults, escalating to Product Development when needed, • Prioritize support requests in our Salesforce ticketing system based on set levels of immediacy, • Provide guidance to customers on installing Alertus solutions, • Collect and analyze detailed information to categorize and document requests, • Proactively analyze recurring issues and create innovative solutions, • Create Knowledge Base articles based on case information to provide ours customer and internal staff with recommended steps to decrease the time to resolution, • Research open issues thoroughly and quickly address those issues toward an accurate resolution, • Other duties as assignedRequired Skills & Abilities:, • Strong problem-solving and analytical skills, • Excellent communication & interpersonal skills, • Familiarity with hardware, software, & network technologies, • Ability to work independently & as part of a team, • Ability to communicate technical topics to both technical & non-technical audiences via phone, email, etc., • Strong customer service mindset, • Basic understanding of core networking concepts such as DNS, DHCP, HTTP(S), and TLS, • Ability to multitask & prioritize workload in a fast-paced, ever changing environment, • Basic knowledge of IT security principles and policies that impact network environments, • Experience in troubleshooting Windows systems, • Ability to travel on occasionDesired Skills:, • Understanding of Windows, Linux and MacOS Administration, • Ability to develop expertise in application support involving REST and API integrations, • Familiarity with Windows Workstation Deployment and Administration, • Experience with supporting web applications Education & Experience:, • Bachelor’s Degree in Information Technology, Computer Science, or related field, • 0-2 years experience in a Technical Support positon, • Net+, Security+, or similar certification is a plusAlertus Career Advantages:, • Paid Time Off, • Paid Holidays, • 401(k) Retirement Plan, • Medical, Dental, and Vision Plans, • Short-term Disability, Accident, Hospital, and Cancer Insurance, • Live Near Your Work Homebuying Incentive Program

Job Description Are you ready to embark on an exciting career journey with a company that values patient satisfaction and fosters growth? Look no further than Franklin Square Medical Center! We are currently searching for a dedicated and enthusiastic Administrative Support Specialist to become an integral part of our team. In this role, you will be crucial in managing patient relationships and directly contributing to our success. As an Administrative Support Specialist at Franklin Square Medical Center, your primary focus will be on meeting the needs and requests of our patients, ensuring they have a positive experience throughout their healthcare journey. Each day, you will engage with a diverse range of patients through inbound and outbound emails and calls. While experience in sleep medicine or related fields is a plus, we are more than willing to provide training for the right candidate who possesses excellent communication skills, a passion for learning, and a genuine commitment to advocating for patients' healthcare needs. At Franklin Square Medical Center, we strive to provide exceptional service to our patients through comprehensive consulting and education. By joining our team, you will have the opportunity to take on the following responsibilities: Responsibilities: • Exhibit dedication by maintaining communication with patients (calls and emails) until their concerns are fully addressed., • Seek to deeply understand and address patients' needs and concerns promptly., • Prepare for office inspections, ensuring consistent readiness., • Verify compliance, completeness, and accuracy of data by reviewing documents., • Collaborate with colleagues to ensure departmental and organizational success., • Previous experience in DME or Medical Devices is beneficial but not required; we welcome new graduates to apply., • Demonstrated ability to meet goals effectively., • Proficiency with relevant computer programs and phone systems (e.g., Salesforce, RingCentral, Microsoft Office, TEAMS)., • Ability to learn about our products and services and communicate them to patients, coworkers, and staff effectively., • Strong communication and interpersonal skills., • Excellent multitasking, prioritization, and time management abilities. This full-time position operates Monday to Friday, with hours varying between 8:00 AM and 5:00 PM EST. You will work onsite at our Franklin Square Medical Center location. Additionally, you'll benefit from paid holidays, paid time off (PTO), and a comprehensive benefits package. If you're eager to make a positive impact, enhance your skills, and contribute to our patients' well-being, we would love to hear from you! Join our team at Franklin Square Medical Center and take the first step toward a rewarding career. Apply today and unlock your potential with us!

Job DescriptionCompany Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job Description We are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Implementations Manager will report to the Sr. Manager, Implementations Services, and will be a key player in bringing our mission to life. Implementation Managers are responsible for driving product implementation, customer satisfaction, and customer growth across the government, commercial, education, and healthcare markets. This is a customer-centric role where building strong relationships and using your technical background are the keys to successful product implementations. Our ideal candidate is a self-motivated problem solver with a strong desire to create champions of the Alertus solution. A Day in the Life: • Serve as a trusted partner and technical expert in the Alertus solution for our wide array of customers spanning the government, commercial, education, and healthcare markets., • Act as the day-to-day lead for customer implementations, • Develop and maintain relationships with key stakeholders to ensure delivery of customer goals and objectives, • Document and blueprint configuration, best practices, use cases, value propositions, and other key learnings as Alertus grows and scales into new and emerging markets, • Independently and collaboratively drive product adoption to increase product stickiness throughout the lifetime of the contract, • Deliver presentations and a premium training experience that inspires each user to utilize Alertus solutions, • Analyze customer usage, develop strategies for customer improvement that align with the customer’s needs, and act on those plans to drive value independently or collaboratively with the team, • Manage internal tasks and account maintenance duties (e.g. SalesForce, internal requests) to ensure activities are updated daily and deadlines are met, • Proactively partner cross-functionally with Sales, Marketing, Product Development, and Executive team members to address customer needs and drive account growth, • Identify needs for customer education: develop collateral, conduct webinars, and create improved on-demand learning opportunities for our customer baseRequired Skills & Abilities:, • Ability to travel to customer sites 20-30% of the time, • Knowledge in the fundamentals of servers, software, networking, and other data center technologies, • Experience implementing and troubleshooting hardware a plus, • Demonstrated experience in system deployment, • Ability to cultivate and nurture long-lasting relationships with customers, • A genuine curiosity for new and emerging technologies, • A strategic, innovative mindsetEducation & Experience:, • Bachelor’s Degree in an IT-based field or equivalent work experience, • Certifications such as A+, Network+, and PMP a plus, • 2+ years of relevant experienceAlertus Career Advantages:, • Unlimited Paid Time Off, • Paid Holidays, • 401(k) Retirement Plan, • Medical, Dental, and Vision Plans, • Short-term Disability, Accident, Hospital, and Cancer Insurance, • Live Near Your Work Homebuying Incentive Program, • Employee Referral Bonuses Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. All your information will be kept confidential according to EEO guidelines. EEO/AA Employer M/F/D/V AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.