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  • Shop Supervisor
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    Shop Supervisor
    hace 18 horas
    £38000–£42000 anual
    Jornada completa
    Manchester

    A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: 1. Team Management Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. 2. Customer Service Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. 3. Inventory Management Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. 4. Store Operations Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. 6. Quality Control Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). 11. Reporting and Analysis Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

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  • Property Manager
    Property Manager
    hace 12 días
    £30000–£40000 anual
    Jornada completa
    Prestwich

    Property Manager (for Lettings Minimum 3 Years Experience) Location: Prestwich, Borough of Bury, M25 2QB Salary: £30,000- £40,000 per annum, DOE + Benefits! (ARLA Qualification Helpful) Contract: Full-time, permanent Benefits: 31 days holidays (including bank holidays),Company Contributory Pension, Competitive Salary and a supportive team atmosphere! About us We are an Estate Agency in North Manchester established over 40 years with properties across the Northwest! Hyde Estates & Lettings Agents are recruiting an Experienced Lettings Property Manager with Office Compliance knowledge essential to join a highly successful Estate & Lettings Agency in residential and commercial based in north Manchester established over 40 years with properties across the Northwest. with an immediate start. The Role: Lettings Property Manager The candidate must be able and willing to carry out other duties relating to the day to day running of the Estate and Lettings agency business. Key Responsibilities; • Manage lettings negotiation and lettings valuation enquiries, • Handle all viewing enquiries for both sales and lettings including booking viewings, • Process all tenancy applications to include referencing and document verification, • Collect holding fees ensuring compliance with current legislation, • Ensure correct deposits are being managed in line with deposit regulations, • Arrears management, • Deal with any queries from landlords or tenants, • Create tenancies agreements, addendums where required and renewals, • Coordinate property maintenance, liaise with landlords, tenants and contractors, • Input invoices onto the CRM system utilizing the accounting system, • Manage check-ins and check-outs using Inventory Hive Software, • Arranging management visits with tenants and carryout management visits using Inventory Hive Software., • Provide high quality customer service, • Must be computer literate with the ability to compose emails/letters to a high standard, • Good organisational skills, • Preferably ARLA (property mark) qualified or willing to work towards qualification, • Excellent telephone manner with the ability to resolve day to day issues Minimum of 3 years property experience, • Must be experienced and fully proficient in all matters of compliance to include residential, commercial sales and lettings and all matters of office compliance including money laundering., • Must be fully proficient with Vebra Alto in Sales, Rentals, Accounts and Experienced with Inventory Hive software., • Outstanding customer care / customer service experience, • Resilient, positive, organised, numerate and detail oriented., • Excellent verbal and written communication skills, • IT literate (MS Office, internet, email systems), • A Full UK clean driving license and access to your own vehicle must have Business insurance., • Must have full knowledge of both sales and lettings, • Have previous experience within property condition reports., • Have a friendly and professional manner who is also customer driven with a passion to exceed expectations., • Be able to build solid and positive relationships with tenants and landlords., • Be extremely organised and able to complete administration tasks with precision. Be comfortable in achieving targets. If this Lettings Property Manager role sounds of interest, please apply online today by sending your CV. We will look forward to receiving your application! No agencies please. Screening Questions: Preferably ARLA (property mark) qualified or willing to work towards qualification Do you live within a 30 minute commute to M25 2QB? Do you have previous experience within a Lettings Property Manager role dealing with Do you have a valid UK Drivers License with Business insurance and access to your own vehicle? Do you have at least two 3 years previous experience

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  • Restaurant Manager
    Restaurant Manager
    hace 13 días
    Jornada completa
    Cheetham Hill, Manchester

    LOCATIONS M3 | M12 | M14 About the Role Mr. Fries is hiring disciplined, dedicated, and experienced Team Members who take pride in delivering excellent customer service and maintaining high operational standards. This role is ideal for someone who has worked in a fast‑paced takeaway or restaurant and can confidently handle both food preparation and front of house duties. We want individuals who show up consistently, stay focused, and genuinely care about creating a great experience for every customer. Key Responsibilities Prepare fries, toppings, proteins, and sides with accuracy and speed Deliver friendly, professional customer service at all times Operate the POS/till system confidently and handle payments accurately Manage in‑store, phone, and delivery platform orders (Uber Eats, Deliveroo, Just Eat) Keep workstations clean, organised, and fully stocked Follow strict food hygiene, safety, and cross‑contamination procedures Communicate clearly with the team to maintain smooth service flow Support new staff and contribute to a positive, disciplined work environment Take ownership of your station and uphold brand standards consistently Requirements Minimum 6 months experience in fast food, takeaway, or restaurant work Strong customer service skills — polite, patient, and confident with guests Experience using POS/till systems Reliable, disciplined, and committed to high standards Ability to work quickly and stay calm during busy periods Good understanding of food hygiene and safety practices Punctual, trustworthy, and able to work independently when needed Flexible availability (evenings, weekends, peak hours) What We’re Looking For People who take pride in their work and appearance People who value discipline, consistency, and teamwork People who enjoy interacting with customers and representing the brand People who want long‑term stability and growth Benefits Competitive pay based on experience Staff meals / discounts Training and development Structured pay reviews for team members who consistently meet standards Supportive, fast‑growing work environment Job Types: Full-time, Part-time LOCATIONS M3 | M12 | M14 About the Role Mr. Fries is hiring disciplined, dedicated, and experienced Team Members who take pride in delivering excellent customer service and maintaining high operational standards. This role is ideal for someone who has worked in a fast‑paced takeaway or restaurant and can confidently handle both food preparation and front of house duties. We want individuals who show up consistently, stay focused, and genuinely care about creating a great experience for every customer. Key Responsibilities Prepare fries, toppings, proteins, and sides with accuracy and speed Deliver friendly, professional customer service at all times Operate the POS/till system confidently and handle payments accurately Manage in‑store, phone, and delivery platform orders (Uber Eats, Deliveroo, Just Eat) Keep workstations clean, organised, and fully stocked Follow strict food hygiene, safety, and cross‑contamination procedures Communicate clearly with the team to maintain smooth service flow Support new staff and contribute to a positive, disciplined work environment Take ownership of your station and uphold brand standards consistently Requirements Minimum 6 months experience in fast food, takeaway, or restaurant work Strong customer service skills — polite, patient, and confident with guests Experience using POS/till systems Reliable, disciplined, and committed to high standards Ability to work quickly and stay calm during busy periods Good understanding of food hygiene and safety practices Punctual, trustworthy, and able to work independently when needed Flexible availability (evenings, weekends, peak hours) What We’re Looking For People who take pride in their work and appearance People who value discipline, consistency, and teamwork People who enjoy interacting with customers and representing the brand People who want long‑term stability and growth Benefits Competitive pay based on experience Staff meals / discounts Training and development Structured pay reviews for team members who consistently meet standards Supportive, fast‑growing work environment Job Types: Full-time, Part-time

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