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Are you ready to step into a leadership role with an exciting, fast-growing Italian focaccia brand? At Bread & Truffle, we’re all about authentic flavors, high-quality ingredients, and an unbeatable team spirit! If you love great food, great people, and great opportunities, this is the role for you! Why You’ll Love This Job: ✅ Work with an amazing team that feels like family ✅ Earn fantastic bonuses when the team smashes targets ✅ Be part of a growing brand that’s making waves in food retail ✅ Hands-on leadership in a dynamic, fun, and fast-paced environment ✅ Enjoy flexibility with up to 45 hours per week What You’ll Be Doing: 🔥 Leading the team to deliver top-notch customer service and delicious Italian treats 🔥 Keeping operations running smoothly, from opening to closing 🔥 Making sure our focaccia is always fresh, tasty, and beautifully presented 🔥 Driving sales and helping the team hit exciting goals 🔥 Managing inventory & ordering, so we’re always stocked with the best ingredients 🔥 Training & inspiring your team to grow and develop their skills What We’re Looking For: ⭐ Someone with leadership skills and a passion for great food ⭐ Experience in food retail, hospitality, or restaurant management ⭐ A positive, can-do attitude and the ability to work in a fast-paced setting ⭐ Flexibility to work 45 hours a week, including weekends and evenings ⭐ A love for Italian cuisine and a drive to make every customer’s experience amazing What’s In It For You? 💰 Competitive salary + juicy team bonuses 🚀 Opportunities to grow with us as we expand 🎉 A fun, supportive, and high-energy team environment 🍕 The chance to work with mouth-watering, high-quality Italian ingredients If you’re ready to take the next step in your career and be part of something exciting, apply today! We can’t wait to meet you! 🙌💥
Are you in the Market for a new role? Do you have a passion for exceptional guest service and experience leading a shift? Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. As our new Supervisor, you will receive: A competitive salary ranging from £14.50 to £15.45 per hour (depending on experience). Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday with an additional paid day off for your birthday. As our new supervisor, you be supporting the management team by being the leader on the floor. You will be assisting your floor and bar team to deliver peak experiences to our guests, engaging with big groups and escalating any concerns or issues to the rest of the management team. We are looking for individuals who truly have an engaging energy who can interact with our guests and lead our team on both the bar and the floor. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees
The Role As Food Safety & Quality Manager, you will be the key player in ensuring our kitchens meet and exceed all food safety and hygiene standards. You will be hands-on, spending 80% of your time in our stores auditing, improving, and refining our food safety and quality processes. The remaining 20% of your role will involve administrative responsibilities, including monitoring compliance systems, updating literature for menu changes, and supporting operational improvements. This is a critical role in our operations team, ensuring our teams are confident in food safety practices and that we are always ahead of the curve when it comes to compliance and best practices. Key Responsibilities Food Safety & Compliance (80% Store-Based) • Conduct daily audits across our stores to ensure food safety and quality standards are upheld. • Identify areas of improvement and work with store teams to implement best practices. • Monitor cleanliness, food handling, stock rotation, and temperature controls in all kitchens. • Provide coaching and training to the team on food safety and hygiene procedures. • Investigate and address food safety incidents, working with teams to implement corrective actions. • Keep up to date with UK food safety regulations and ensure compliance across all sites. • Support stores in maintaining Level 5 Food Hygiene Ratings at all locations. Systems & Administration (20% Office-Based) • Monitor and update food safety compliance systems (e.g., HACCP documentation, due diligence records). • Review and update SOPs (Standard Operating Procedures) and food safety policies as needed. • Support the menu development team by ensuring food safety considerations are included in new product launches. • Assist with supplier audits and food quality control processes. Team Collaboration & Support • As part of the Operations Team, there may be rare occasions where you’re needed outside of your role—whether that’s supporting a store in a crunch moment or helping out on a project. At The Salad Project, we believe in a hands-on, team-first approach. What We’re Looking For Food Safety Experience: Minimum 2 years in a food safety, quality assurance, or compliance role within hospitality, QSR, or food production. Strong Auditing Skills: You know what excellent food safety looks like and aren’t afraid to highlight gaps and drive improvements. HACCP & Food Safety Level 3 (or higher): A solid understanding of food safety legislation and HACCP principles. Detail-Oriented & Proactive: You spot potential risks before they become issues and are always thinking about the next step for improvement. Confident & Approachable: You can work closely with store teams, ensuring they feel supported while maintaining high standards. Organized & Efficient: Able to balance store visits, audits, and admin work effectively. Startup Mindset: Willing to jump in when needed, even if it’s outside your core role. Why Join The Salad Project? A growing brand: Be part of an ambitious company that’s making fresh food exciting. Impactful role: Your work will directly shape our food safety culture and operational success. Fast-moving environment: Every day is different, and we move fast to make things happen. Career Growth: As we scale, there will be plenty of opportunities for you to grow with us.
We are looking for a passionate and ambitious front of house management member who is ready to start any time soon in our Pizza Restaurant located in Richmond . If you are looking for an exciting and friendly place to work don't hesitate to apply by sending your CV, we require: -good customer service -good command of English -high standard of personal grooming -communication and teamwork skills All applicants must be eligible to live and work in the UK.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London
We're looking for a number of junior managers to join us at Black Bear Burger. The open positions we currently have Westfield Shepherds Bush (Our new flagship opening in April!) - AGM - Assistant Manager - Bar Manager Exmouth Market - Assistant Manager Brixton - Assistant General Manager Having come 1st in the 2025 National Burger Awards 🏆 earlier this year (we actually came 3rd in 2024 too!) we've managed to really cement ourselves as a top burger spot nationally! We were TopJaw's personal top burger choice, and feature on loads of the top burger spot lists including TimeOut, Evening Standard, Esquire and many more. Our philosophy isn't a complicated one, it is 'Simple done well', and we try to apply that to everything we do. And at the core of things being done well though is our team of managers. About the Roles - AGM - Closely assisting your GM in all their responsibilities (shift/team management, stock, complaint handling, monitoring KPIs, health & safety, due diligence etc). When the GM is off or on holiday, you get the reigns of the restaurant, and you'll be working together with them to drive forward the business! - AM - shift/team management, due diligence and record keeping, complaint handling, able to manage opens and closes. - Bar Manager - Running the bar, rotas, stock management, ordering, bar maintenance and training. Pay + Contract 🤑 As we have a few positions open please get in touch with which position you're interested I can discuss the individual role. We pay monthly. About You ☺️ - Previous experience in the role you're applying for is essential. Whilst we do train up our team and have excellent career progression, with these roles we are looking for someone to have the relevant training and prior experience, and able to hit the ground running. - Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. - Great leadership skills. Your role is to inject your energy, integrity and positivity into the culture and atmosphere. - Taking the time to use your past experience to train and mentor your team. - Working closely with the GM on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!
We are looking for a talented AGM to manage all aspects of the restaurant front of house alongside the GM. You will be responsible for directing and leading the restaurant team efficiently and creating an inspiring atmosphere in which to work. SPRING is an iconic, independent London restaurant with sustainability, quality of produce and elegant cooking and service at its core. The light filled restaurant in Somerset house is impressive and refined; an atrium private room holds functions for up to 36. The menu changes with the seasons focusing on produce supplied by the two organic, biodynamic farms we work with. Our early evening ‘scratch’ menu offers a delicious meal, using ingredients often overlooked, for a fair price. Cocktails utilise homemade liqueurs, and wines are from small producers, natural, organic and biodynamic. We are looking for an AGM who can bring their interests and creativity into the workplace to deliver exceptional customer service. Very positive work environment and hours, with excellent benefits and development including: - Flexible weekly rota (with Sundays and Mondays off most weeks) - Delicious staff meals on duty - Uniform provided - Paid training and opportunities for development (including supplier visits) - 28 days of holiday (full-time role) - £100 Birthday gift voucher - Fully equipped staff changing facilities with showers - Individual lockers - Staff discount scheme for the restaurant and Somerset House - Perkbox Benefits: Access exclusive discounts, wellness resources, and lifestyle perks - Employee Assistance Programme and Medicash Healthcare Plan after passing probation - £500 "Refer a Friend" bonus Please submit your cv - we look forward to hearing from you.
Simple Health Kitchen – Assistant Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Supervisor, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the General manager, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.
Due to an increase in projects, we are seeking Site Supervisors to join our teams across the UK. Homegrown is a specialist contractor in Vegetation Management, Arboriculture, Ecology, and Fencing Contractor, offering a comprehensive range of services to the civil, construction, highway, rail, and utility sectors throughout the UK. We have offices in Surrey and Sutton-in-Ashfield, with our operations spanning the UK, excluding Scotland, Ireland, and Wales. Our primary focus areas include Anglia, Midlands, North West, North East, Surrey, Sussex, and Wessex. We have posts available in East Midlands/Doncaster area and in the South. Key Responsibilities: - Supervise arb contractors in a rail environment - Ensure Health and Safety compliance at all times - Adhere to NWR Standards in all works - Compile and submit Daily/Activity Reports to Site Management - Assist the Site Manager with daily tasks Essential Qualifications and Experience: - Supervision experience - PTS – AC/DCCR - COSS - CSCS (LISS/FISS) This role is ideal for someone with experience in a rail environment. Experience in vegetation management would be advantageous. The ideal candidate will be logical, solution-focused, an excellent communicator, self-motivated, a team player, and capable of working autonomously.
The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.
The Fox and Anchor is a busy Hotel pub, situated in the city between Barbican and Farringdon tube stations. Popular with the office locals and well know for our Market cut menu and our Sunday roasts.
We are currently looking for a Supervisor/assistant Manager role to fill. The right Candidate must have at least 1-2 years experience in a similar role. Blackbear Burger is an award winning Company and prides itself on its food and service. We are a young upcoming company with potential opportunities to grow with the Company. The right Candidate will be responsible for the following. . Open and Close procedures . Stock take for the bar . Being a mentor to the team . Maintaining high standards . Other duties my apply . Must be able to work Monday - Sunday and be flexible . Be able to travel to other sister sites £13.00 PH plus tronc .
As the Supervisor for the Takeaway Zone and restaurant, you will be responsible for managing day-to-day operations, ensuring smooth service, maintaining food quality, and leading the takeaway staff. You will play a key role in customer satisfaction and the overall success of the takeaway section, while also assisting the General Manager with administrative and operational duties, like closing duties
Assistant Manager – Founder led business £33,000-£35,000pa PLUS up to 30% KPI based bonus 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for an assistant manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our Assistant Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Assistant Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: • Lead and motivate a diverse team to deliver exceptional service. • Manage all daily operations, including staff scheduling, inventory, and quality control. • Ensure adherence to health and safety regulations. • Guided recruitment, training and development of all team members to reach their full potential. • Monitor financial performance, including sales, costs, and budgets. • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites. • Strong leadership skills with the ability to inspire, motivate and manage your team. • Excellent organisational and communication skills. • A lead from the front mentality with a desire to roll your sleeves up and get involved. • Strong understanding of financials, particularly GP and labour controls • Solid problem-solving skills and being able to keep calm under pressure • Ability to multi-task effectively in a fast paced environment What We Offer: • Competitive salary and benefits. • Quarterly bonus of up to 30% based on achievable KPIs • A supportive and fun work environment. • Opportunities for professional growth and development.
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
sibilities Oversee daily operations, ensuring seamless service Lead, support, and motivate front-of-house staff Personally take customer feedback and orders, ensuring guest satisfaction Maintain high service standards and team performance Train and mentor staff to enhance service quality Ensure compliance with health, safety, and hygiene regulations Assist with stock control and ordering as needed Work closely with management to improve efficiency and customer experience Requirements Right to work in the UK is mandatory Previous experience in a supervisory role in hospitality is essential Excellent communication and leadership skills Hands-on approach, leading by example on the floor Strong customer focus, engaging with guests and handling feedback professionally Ability to work in a fast-paced environment with a positive attitude Flexible availability, including evenings and weekends What We Offer Competitive salary plus tips A dynamic and friendly work environment Growth opportunities within the company Staff meals and discounts If you are passionate about hospitality and love providing top-notch customer service, we would love to hear from you.
We are seeking our next Duty Manager for our Canary Wharf Market Halls! Market Halls are revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As our new Duty Manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Delicious, nourishing team food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. As our new duty manager, you will deliver exceptional customer service to all visitors, using your previous experience as an assistant manager/duty manager to lead the floor and drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Responsibilities • Assist in the leading and managing the bar team, fostering a collaborative and positive work environment. • Help oversee the daily operations of the bar, ensuring efficient service and adherence to health and safety regulations. • Develop and implement innovative drink menus that complement our culinary offerings. • Maintain inventory control, including ordering supplies, managing stock levels, and minimising waste. • Train and mentor staff in bartending techniques, customer service skills, and product knowledge. • Collaborate with kitchen staff to ensure seamless service during busy periods. • Handle customer inquiries and complaints with professionalism, ensuring guest satisfaction at all times
A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.
Job Responsibilities · Oversee daily administrative operations to ensure efficiency and compliance with company policies. · Manage office budgets, expenses, and procurement to optimize cost-effectiveness. · Coordinate with different departments to streamline processes and enhance workflow. · Supervise and support administrative staff, ensuring productivity and professional development. · Develop and implement business support strategies to improve operational effectiveness. · Maintain records, reports, and documentation in accordance with company policies and regulatory requirements. · Support HR functions, including recruitment, onboarding, and employee relations. · Ensure IT and facility management services are effectively maintained for smooth business operations. · Monitor and improve customer service standards, addressing client and stakeholder concerns efficiently. · Assist senior management with strategic planning and decision-making by providing accurate business insights and reports. · Identify and implement process improvements to increase efficiency and reduce operational costs. · Ensure compliance with legal, regulatory, and company policies to mitigate risks and maintain ethical standards.
About the job Our London Business Services Team is seeking a Business Services Manager. This role will be instrumental in providing high-quality business advice and accounting services to clients, while assisting them to develop their respective portfolios. Leading the team, you will facilitate on-the-job training for team members to build their knowledge of different client types whilst supporting them to gain exposure to all aspects of the business services service line. You will ensure that your team is equipped with the skills they need to deliver the best possible client experience, coupled with clear career opportunities and a supportive work environment in which talents can flourish. You will be responsible for conducting performance reviews and setting clear objectives while maintaining fairness, equality, diversity, and inclusivity. Your responsibilitiesHere's a bit more on what you can expect to be doing day-to-day: As part of the management team, you will contribute to the achievement of targets and success of the service line. You will identify complex challenges your clients face and provide viable solutions for them, using the combined knowledge and skills of your team to add measurable value to the client experience. You will be required to develop relationships with new and existing clients to identify opportunities, pitch for new business and create tender documents. We’re looking for talented people like youACA or ACCA qualified or qualified by experience Project management Familiarity with accounting software and Microsoft Office 365 Experience managing large, and complex clients have good communication skills, enabling you to work effectively and collaboratively in a team have interpersonal and people management skills have project management skills and familiarity with accounting software be ACA or ACCA qualified or with a minimum of five years’ experience Be a Duncan & Toplis team memberAt Duncan & Toplis we offer flexible working arrangements through our flexible working guide, called ‘How We Work’. You can read more here. As part of our benefits package, we also offer mental health support and time to volunteer for charitable work. These are just some of the perks of working at Duncan & Toplis. Duncan & Toplis develop talent and encourage ambitious individuals to progress their careers and expand their professional and personal development, whilst always ensuring we put our values at the forefront of everything we do.
• Annual pay up to £29000 (£31000 from 31st March) • Profit-based bonus • Performance Bonus: paid quarterly (earn £0.50/£0.75/£1 per hour, based on store performance and hours worked) • Christmas and New Year closed • Extra day of holiday for your birthday - 29 days in total • Full time - 40 hours contracted • Wagestream financial support (withdraw money before pay day) • Symbio - health & wellbeing support (GP, counsellor, physiotherapist) • Free healthy food on every shift, generous in-store discounts • New starter training plan • Career development opportunities available • Apply now; start immediately We are currently looking for a high-standard, food, and guest service-focused Assistant Manager to join our fast-paced healthy eating food business. Our mission is to serve “healthy and delicious food, made fresh, with love”; preparing every ingredient and meal with care and passion! If you are a person looking to grow, with a new challenge or a development opportunity, this position is perfect for you!
Assistant Manager Wanted for Family-Run Argentine Grill – Malevo Tower Bridge Are you passionate about exceptional customer service and have experience in the restaurant industry? Malevo Tower Bridge, a family-run Argentine Grill known for authentic Argentine cuisine, is seeking a dedicated Assistant Manager to join our team! What We Offer: • Full-time position (42 hours/week) with a salary of £32,000 per year • Two days off per week, 28 days of paid holiday annually • Discounts at all restaurants within our group • Pension plan and opportunities for career advancement Requirements: • Prior experience as an Assistant Manager in a similar setting • Strong command of English and excellent communication skills • Disponibility for Immediate start If you’re ready to take the next step in your career with a supportive team and a focus on growth, please apply today!
Full time bar duty manager with training /progression to Assistant manager level required for a craft beer pub in Islington. We are a busy after work and weekend pub serving a rotating selection of craft Beer, great food and cocktails. We are looking for someone who passionate about the hospitality industry, great service and craft beer. We are a small growing pub company that offer the opportunity to grow and progress with the company.
Lead and supervise a team of 8-12 front-of-house and back-of-house staff, ensuring excellent service standards and smooth operations. Foster a positive and collaborative team environment by motivating, training, and coaching staff. Strategically manage shift schedules, delegate tasks, and ensure coverage during peak hours. Facilitate clear and efficient communication between front-of-house and back-of-house teams to ensure smooth service flow. Monitor and maintain the highest levels of customer service, promptly addressing any issues or concerns. Ensure adherence to company policies, food safety standards, and health regulations. Assist with inventory management, including ordering supplies and tracking stock levels as well as delivery schedules. Support the leadership team with daily operational tasks, including opening and closing duties. Drive a culture of continuous improvement, providing feedback and support to team members. Skills 2+ years of managerial experience in a restaurant or cafe setting, with proven ability to lead and manage a team. Strong communication skills and ability to balance the needs of both front-of-house and back-of-house staff. A strategic mindset with the ability to think on your feet and handle challenging situations. Excellent interpersonal skills with a friendly, approachable demeanor. Ability to stay organized and manage multiple priorities in a fast-paced environment. High level of attention to detail and a commitment to maintaining service excellence. A passion for delivering great customer experiences and supporting team development. Join us as we strive to create memorable experiences for our guests while fostering a supportive team environment!
Assistant Manger required for a craft beer pub in Islington. We are a busy after work and weekend pub serving a rotating selection of craft Beer, great food and cocktails. We are looking for someone who passionate about the hospitality industry, great service and craft beer. We are a small growing pub company that will be looking to open new sites and offer the opportunity to grow and progress with the company.
We are now looking for a Commis Waiter/Waitress to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breath taking, unparalleled views across the city. THIS IS A FULL TIME POSITION, YOU MUST BE ABLE TO WORK LATE EVENINGS AND WEEKENDS. What you do as a Commis Waiter/Waitress: · You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences · You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
We have an exciting opportunity for a fabulous individual who is looking to develop their Reception experience with a focus on managing meeting room and events. We are looking for someone who: - Has a passion and talent for delivering exceptional client experiences through their warm demeanour. - A great communicator with a natural flair for striking up conversation. - Is proactive and resourceful in finding solutions and answers. - Can multi-task and juggle a few things at once. - Gets a buzz from taking care of people and services. - Is confident with technology. - Has excellent attention to detail and personal presentation. - Has experience working with booking systems with the ability to see opportunities for maximising space. - A team player who can build partnerships with colleagues in other departments. What's involved? You will become part of a wonderful team in a beautiful, fast paced, professional media environment. This is an agile and active role as you will be required to book and support all meetings and events. You will be moving around welcoming, engaging, supporting and managing the space. You will be responsible for creating a fantastic experience for all staff and their guests. Flexibility, ownership and proactivity are cornerstones of the experience and you will be trained to wear many hats to support everything including reception, AV and meeting rooms. Your role will be: - Being the professional and vibrant ambassador for all customers, those who work there, those who pop-in, and those on the end of a phone or email. - Proactively manage whatever the day brings from meeting room and event management to maintenance assistance, being flexible to try anything new. - Taking ownership of the space including meeting rooms and event spaces, and break-out spaces working with the wider service partners for seamless delivery. - Building relationships with your customers and being curious about doing things smarter or better. - Supporting your colleagues and customers with ideas and projects. Finer Details: £31, 000 40 hours per week, Monday to Friday, 8am to 5pm 25 days holiday Learning & development Career progression in a growing business Uniform
We are looking for a reliable and hardworking Kitchen Porter to join our team and help maintain a clean, safe, and efficient kitchen environment. As a key part of the kitchen brigade, you’ll be responsible for supporting chefs and kitchen staff by ensuring that all areas are clean, tidy, and well-organized. This role is essential to the smooth running of our kitchen and offers a great opportunity for someone looking to get started in the hospitality industry. Key Responsibilities - Keep all kitchen areas clean and hygienic at all times - Wash dishes, pots, pans, and kitchen utensils promptly and thoroughly - Assist with basic food prep and kitchen tasks as needed - Organize and store deliveries properly, following stock rotation procedures - Remove waste and recycling in accordance with hygiene standards - Support the kitchen team in day-to-day operations - Ensure compliance with food safety, health, and hygiene standards What We’re Looking For - Strong work ethic and a positive attitude - Ability to work in a fast-paced, team-oriented environment - Good time management and organizational skills - Willingness to learn and take direction - Previous experience is a plus, but not required—training will be provided Why Join Us? - National min. wage plus tips - On-the-job training and career progression opportunities - Friendly, supportive team environment - Meals on shift - Uniform provided If you’re enthusiastic, dependable, and ready to be part of a busy kitchen team, we’d love to hear from you!
BIG ENERGY WELCOMED!! This role is all about the customers - so this means a big greeting and smile, then assisting them in choosing meals and suggesting things for them - generally making sure they have a great experience! **Main job duties: ** Serving customers on POS, working with kitchen to ensure food is 10/10, packing deliveries, dealing with drivers on arrival and managing devices, answering phone, nightly reporting, general cleaning and organisation, What you need to have: A great smile and welcoming vibe Clear communication Good listening skills Clean a presentable personal appearance Work well alone as well as part of a team Positive can do attitude Great sales chat (this helps you get the tips too!) experience in hospitality or retail is a bonus! Management and kitchen opportunities available: Experience in hospitality/cooking is essential for these roles.
1. Customer Service – Greet and assist customers, offer styling advice, and ensure a positive shopping experience. 2. Product Knowledge – Understand the brand’s products, fabrics, and collections to answer questions and make recommendations. 3. Sales – Drive sales by upselling, cross-selling, and meeting targets. 4. Merchandising – Keep the shop floor tidy, replenish stock, and ensure displays are visually appealing. 5. Cash Handling – Operate tills, process payments, and handle returns or exchanges accurately. 6. Stock Management – Receive deliveries, manage inventory, and report stock issues to managers.
Junior/Commis Chef £12.50–£13.15/hr (Full-Time or Part-Time) We’re With Milk, a specialty coffee shop and park café, and we’re looking for a Junior Chef to join our kitchen team. As a growing business, we’re building our team and we want someone who’s excited about contributing to that process. This role is perfect for someone with kitchen experience who’s eager to develop their skills. We’re open to one full-time chef or two part-time chefs sharing the role—whether you’re after a steady five-day schedule or part-time hours, we’d love to hear from you. Qualifications: - Strong willingness to learn and develop skills - Passion for the hospitality industry - Ability to work well in a team - Level 2 Health & Hygiene certificate required - Physical stamina/ability to stand for long periods of time Nice to Have (but not required): - Based in or near E16, where we’re located - An interest in breads, cakes, and pizza Responsibilities: - Assist in food preparation under the supervision of our head chef - Maintain cleanliness and organisation in the kitchen - Uphold food safety and hygiene standards - Help with inventory management and stock rotation - Support the team across various kitchen tasks as needed, including kitchen porter responsibilities Role Structure & Hours: Full-time: 5 days per week Or part-time: 3 days per week Benefits: Free lunch during shifts Further discounted food and deli items Work in a peaceful park café with a friendly, supportive team Send us a quick message on Job Today when you apply, introducing yourself and letting us know why you’re interested in the role.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Demi Chef in Hot Section. YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the hot section and preparing our authentic Italian dishes from scratch. - You will follow the recipes and directions from the kitchen management. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork and communication skills - Previous experience as a Commis Chef in a busy hot section - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £15.71 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $15.71 / hour
As a Sous Chef in a Brazilian kitchen, you will play a vital role in assisting the Executive Chef in managing the culinary operations of a restaurant. You will contribute to creating traditional dishes, ensuring their authenticity and maintaining the highest taste, presentation, and quality standards. Responsibilities: Assist the Executive Chef in overseeing all aspects of the kitchen, including food preparation, cooking, and presentation, to maintain the authenticity and quality of Brazilian dishes. Collaborate with the Executive Chef in developing menus that showcase considering customer preferences and dietary restrictions. Supervise and guide the kitchen staff, including cooks, line chefs, and kitchen assistants, providing training, motivation, and support to ensure the smooth operation of the kitchen. Ensure that all dishes are prepared and cooked according to authentic executive chef recipes, paying attention to traditional cooking techniques, ingredient selection, and flavour profiles. Monitor food inventory levels, order ingredients, and ensure proper storage and rotation of ingredients. Maintain cleanliness and hygiene in the kitchen, adhere to strict food safety and sanitation standards, and ensure that all staff follow proper hygiene practices. Collaborate with the Executive Chef in managing kitchen costs, including monitoring ingredient costs, minimizing waste, and optimizing kitchen operations to achieve financial targets.
Exciting Opportunity for Trainee Dental Nurses! Part time – 10am - 2pm Full time – 9am – 5pm (Plus 1 Saturday per month) Are you aspiring to become a qualified Dental Nurse? Look no further! We are currently on the lookout for enthusiastic individuals to join our esteemed private and NHS mixed surgery as Part and Full-Time trainee dental nurses. Why join us? If you have a passion for caring and improving dental and oral health, coupled with a strong desire to expand your knowledge, then this opportunity is tailor-made for you. As you train, you'll have the chance to earn and work towards becoming a qualified Dental Nurse registered with the GDC. What we're looking for: Potential candidates should thrive in fast-paced, dynamic work environments, demonstrate quick learning abilities, and possess a team-oriented spirit with high motivation. Essential Requirements: - Preparing to enrol or already enrolled in a GDC-approved dental nurse training course (NEBDN National Diploma) - Proficient in English (both written and spoken) - Basic computer literacy in Microsoft Windows, Office, and Outlook - Dedication and commitment to work and study - Punctuality and reliability - High-level organizational and time-management skills What you gain: - Mentorship from highly skilled Dental Nurses - Qualified Dental Nurse status - Career progression guidance and opportunities - Full uniform & PPE for effective working - Valuable experience working alongside dental professionals - Pension scheme & Wellness Programme Join our team, and enjoy quarterly team lunches as part of a supportive and collaborative work environment. Don't miss this chance to kickstart your career in dental nursing! Job Types: Full-time, Part-time, Permanent - Benefits: - Additional leave - Company events - Company pension - Cycle to work scheme - Employee discount - Gym membership - Health & wellbeing programme - Private dental insurance - Referral programme - Sick pay
Operational Management: Oversee daily restaurant operations, including opening and closing procedures. Ensure the restaurant is clean, organized, and compliant with health and safety regulations. Manage inventory of food, beverages, and supplies, ensuring stock levels are maintained. Monitor food preparation and presentation to meet quality standards. Team Leadership: Recruit, train, and manage restaurant staff, including servers, chefs, and kitchen assistants. Create staff schedules to ensure adequate coverage during peak hours. Motivate and guide the team to provide excellent customer service and meet performance goals. Customer Service: Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. Interact with guests to gather feedback and improve their dining experience. Implement strategies to retain customers and encourage repeat visits. Financial Management: Monitor restaurant sales, expenses, and profitability. Manage cash handling, banking, and financial reporting. Work towards achieving sales targets and controlling operating costs. Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns. Develop strategies to attract customers, such as special offers or events. Maintain a strong online presence for the restaurant, including managing reviews and social media. Compliance and Safety: Ensure compliance with food safety, hygiene, and licensing regulations. Conduct regular inspections to maintain high standards of cleanliness and safety. Train staff on health and safety protocols, including emergency procedures. Strategic Planning: Analyze restaurant performance and identify areas for improvement. Develop and implement strategies to increase efficiency and profitability. Stay updated on industry trends and competitors to remain competitive. Administrative Tasks: Maintain accurate records of inventory, sales, and employee performance. Handle restaurant maintenance issues and liaise with suppliers. Ensure all required licenses and permits are up to date.
Job Title: Trainee Dental Nurse Assistant Job Type: Full-time, Permanent Operating Hours: Monday to Saturday About the Practice: We are a modern, family-oriented dental practice committed to delivering high-quality care and ensuring patient comfort. We offer a full range of services, from routine check-ups to more advanced dental treatments, all tailored to meet the individual needs of our patients. Our practice is equipped with the latest technology and staffed by a team of dedicated professionals. We provide both NHS and private dental care, including general dentistry, cosmetic treatments such as teeth whitening and veneers, orthodontics, and restorative procedures, all in a welcoming and relaxed environment. Conveniently located, our practice has excellent transport links. Key Responsibilities: Assist during dental procedures Provide oral hygiene practices and post-treatment care Handle patient records and manage appointments Monitor stock levels and dental x-rays Candidate Requirements: - Ability to speak Eastern European languages to cater to our diverse clientele - Enthusiasm and interest in dental healthcare - Good communication skills in English - Ability to follow instructions accurately - Basic IT skills - Willingness to adhere to strict hygiene and infection control protocols - Commitment to patient confidentiality and privacy - Willingness to undertake training and continue professional development in dental nursing - Ability to handle dental instruments and equipment with care - Punctuality and a professional appearance - Eligibility to work in the United Kingdom, including any necessary work permits or visa Package: - Full training provided (no prior experience required) - Uniforms and protective equipment - Pension scheme - GDC cost cover - Employee Assistance Programme (EAP) - Regular performance reviews - Cycle to work scheme - Birthday off If you are passionate about dental healthcare and eager to learn, we would love to hear from you!
Full-Time Job Opportunity – eBay Listing & Customer Service Assistant 📍 Location: Chertsey, KT16 🚗 Driving Preferred: Due to limited public transport, having your own car is ideal. We are looking for a reliable and experienced full-time team member to join us in Chertsey. The ideal candidate will be fast, efficient, a quick learner, and have solid experience with eBay listings and customer service. Key Responsibilities: Organising and cataloguing car parts Photographing products for professional listings Creating, managing, and optimising listings on eBay Handling customer queries and maintaining excellent service Picking, Handling, Packaging, Printing labels and posting the items ordered on time. Managing inventory and ensuring listing accuracy Requirements: Strong experience with eBay platform Good communication and customer service skills Self-motivated with great attention to detail Ability to work independently and stay organised A car is preferred due to location accessibility 💰 Payment negotiable depending on your circumstances. If you're enthusiastic, proactive, and ready to hit the ground running, we’d love to hear from you!
ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley and Lisbon, with a new location in Holland Park Avenue. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. OBJECTIVE The Kitchen Assistant plays a vital role in maintaining the cleanliness and efficiency of the kitchen. The responsibilities and tasks assigned to the Kitchen Assistant are essential to ensure the smooth operation of the kitchen and support the kitchen staff in a safe and organized working environment. The Kitchen Assistant will work closely and report to the Production Manager. TASKS Washing and sanitizing dishes, cutlery, glassware, and kitchen equipment promptly and efficiently. Maintaining cleanliness and hygiene in the kitchen, including sweeping and mopping floors, cleaning countertops, and removing trash and recycling. Assisting the kitchen staff with basic food preparation tasks, such as mixing ingredients Ensuring the proper storage of food items and supplies in designated areas. Assisting in receiving and organizing deliveries, checking for accuracy, and storing items appropriately. Operating and maintaining kitchen equipment, such as dishwashers and garbage disposal units, in a safe and responsible manner. Adhering to all health and safety guidelines, including proper handling and disposal of hazardous materials and chemicals. SAFETY & HYGIENE The Kitchen Assistant must strictly adhere to safety and hygiene standards: Wearing appropriate personal protective equipment (PPE) while working in the kitchen. Handling and storing cleaning chemicals in a safe and responsible manner. Using proper lifting techniques to avoid injury when handling heavy items. Regularly cleaning and sanitizing work areas and equipment to prevent cross contamination. Practicing proper handwashing and hygiene protocols. REQUIREMENTS Proven experience as a Kitchen Assistant or a similar role in the food production industry. Strong understanding of food safety and hygiene standards in a production environment. Excellent attention to detail and the ability to maintain consistent quality. Good communication skills to collaborate with the culinary team and interact with customers. Flexibility to work varying shifts, including weekends and holidays. Usual schedule is Monday to Friday 8:00-17:30. AVAILABILITY Up to 45 hours / week - Location: 495 Fulham Palace Road, SW6 6SU Job Type: Fixed Term - Until September Salary: £12.50 per hour Schedule: Monday to Friday Work Location: In person
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Key Responsibilities: Food Preparation & Quality Control: - Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish. - Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing. - Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: - Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations. - Carry out health and safety compliance checks regularly, ensuring that all procedures are followed. - Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: - Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage. - Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: - Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations. - Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: - Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences. - Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: - Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting. - Strong understanding of food safety regulations and procedures. - Ability to work efficiently in a fast-paced environment while maintaining high standards. - Strong teamwork and communication skills, with a positive, solution-oriented attitude. - Flexibility with working hours, including mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly wage. - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - Paid holiday entitlement. - Opportunities for career development and progression. - A supportive and inclusive work environment with recognition programmes like “Champion of the Month.” Other Details: - Experience: Required, with a minimum of 1 year in a similar role preferred. - Languages: English required; additional languages are a plus. - Employment: Full-time, flexible schedules available. - Schedule: Monday to Sunday, with shifts scheduled across all locations. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!
Job Description Supporting the Head Chef in all aspects of kitchen operations and service. Cooking: The chef should have the ability to cook Indian foods; knowledge about Punjabi cooking would be an advantage. Team Management: Guiding, supervising, and mentoring junior chefs and kitchen staff, ensuring a skilled and efficient team. . Kitchen Operations: Overseeing and managing daily kitchen activities, including staff schedules, service quality, and food preparation. . Delegation: Effectively delegating tasks and ensuring timely and efficient completion. . Staff Training: Assisting with training and development of junior chefs, sharing knowledge and best practices. We are an independent pizzeria focusing on unique toppings on traditional Neapolitan dough. Competitive rates of pay service charge 20 days holiday staff meals guaranteed birthday off 50% staff discount when dining with friends and family referral scheme
Become the part of ELK” New Healthy Food & Juice Bar Team in Primrose Hill! Are you passionate about fresh, healthy food and natural ingredients? Do you love working in a dynamic, fun, and supportive environment? We’re opening a brand-new, trendy restaurant in the heart of Primrose Hill, and we’re looking for talented individuals to join our team! Overview We are seeking a dedicated and experienced Supervisor to join our dynamic team. The ideal candidate will possess strong leadership skills and a passion for the culinary arts, with a focus on food safety and quality. This role is essential in ensuring that our operations run smoothly while maintaining high standards in food preparation and production. As a Supervisor, you will play a key role in team management, fostering an environment of collaboration and excellence within our hotel or restaurant setting. Duties Oversee daily operations in the kitchen or food production area, ensuring adherence to food safety standards. Supervise and support kitchen staff, providing guidance and training to enhance their skills. Coordinate food preparation and production schedules to meet service demands efficiently. Ensure that all food items are prepared according to recipes and presentation standards. Monitor inventory levels and assist in ordering supplies as needed. Maintain cleanliness and organisation of the kitchen area, adhering to health regulations. Foster a positive work environment through effective communication and team-building activities. Address any issues or concerns promptly, providing solutions to enhance operational efficiency. Requirements Proven experience in a supervisory role within the culinary or hospitality industry. Strong knowledge of food safety practices and regulations. Excellent leadership skills with the ability to motivate and manage a diverse team. Experience in food preparation and production processes. Ability to work in a fast-paced environment while maintaining attention to detail. Strong organisational skills with the capability to multitask effectively. A genuine passion for helping others succeed in their roles. Previous experience in hotels or restaurants is highly desirable. If you are ready to take on this exciting opportunity as a Supervisor, we encourage you to apply and become an integral part of our team dedicated to delivering exceptional culinary experiences.
We are looking for a passionate and dedicated Nursery Practitioner to join our team in SW6. You will play a key role in providing exceptional care and education for children, ensuring a safe, nurturing, and stimulating environment that promotes their development. This is a fantastic opportunity for someone who is enthusiastic about early years education and committed to delivering high-quality childcare. Nursery Assistants, Nursery Practitioners, Nursery Room Leaders, Senior Nursery Practitioners all welcome to apply! Key Responsibilities:Childcare and Education Provide high-quality care and education to children in line with the Early Years Foundation Stage (EYFS) framework. Plan, deliver, and evaluate engaging and age-appropriate learning activities. Monitor and document children’s progress through observations, learning journeys, and assessments. Support the development of children’s social, physical, and emotional skills. Health and Safety Ensure a safe and secure environment for all children by adhering to safeguarding policies and procedures. Conduct daily checks and risk assessments to maintain a clean, safe, and well-organized environment. Promote health and hygiene practices, including meal supervision and supporting toileting routines. Parental Engagement Build positive and trusting relationships with parents and carers. Provide regular feedback to parents about their child’s progress, milestones, and daily activities. Address any concerns or queries from parents professionally and empathetically. Team Collaboration Work collaboratively with colleagues to plan and deliver high-quality childcare services. Participate actively in team meetings, training sessions, and nursery events. Support the Nursery Manager and senior staff in maintaining smooth daily operations. Qualifications and Experience:Essential:Level 3 Diploma in Childcare or equivalent qualification. Sound knowledge of the EYFS framework and early childhood development. Previous experience working in an early years setting. Understanding of safeguarding and child protection protocols. Paediatric First Aid Certificate (or willingness to obtain).
Job description We are a small firm of Chartered Accountants looking for a friendly, full-time accounts assistant. The successful candidate will have at least 2 years’ experience within a busy accountancy practice. You’ll have the following skills/experience: - Experience working within a busy accountancy practice of at least 2 years - Have Sage 50 experience of at least 2 years - Software Knowledge Xero, QuickBooks (advantageous but not essential) - Knowledge of accounting principles and practices - Be proficient in Microsoft Excel - Able to prepare accounts to TB stage - Preparing and submitting of VAT returns - Bank and ledger account reconciliation - Management accounts preparation - Knowledge of sole trader/Ltd Co accounts - Bespoke bookkeeping for several clients - The role will also include some audit/IE work and so a knowledge of this would be advantageous but not essential - Liaising with clients and HMRC - You will be required attend in house meetings with clients so a professional manner is essential You must: - Have efficient time management & the ability to prioritise your workload - Have good organisational skills, be accurate with your work and have excellent attention to detail skills - Understand confidentiality and GDPR - Be able to work independently but also able to work well as part of a team and be a team player - Have an excellent telephone manner, and have strong communication and interpersonal skills - Have strong analytical and problem-solving skills - Ability to work independently and meet deadlines but also able to work well as part of a team Others Skills useful to the role but are not essential as training will be given to the right candidate - - Have knowledge of prepayments and accruals - Able to prepare wage journals Other points: - 31 days holiday including statutory - Experience essential - Applicants with no CV or relevant experience will be rejected Job Type: Permanent with a probationary period of 3 months Pay: Starting at £25,753 If you do not have the required experience your application will be rejected. If you think you’ve got the skill set for this role, then we would love to hear from you!
About Us Tucked away behind Victoria Street and only minutes away from St James’s Park and Victoria station, Chez Antoinette Victoria adds to the neighbourhood’s vibrant French restaurant. An oasis of calm locals would prefer us to keep a secret. “We wanted to create a canteen for the locals and provide the business community with a new dining-room” Jean-Baptiste Noel, JB, co-owner. Chez Antoinette Victoria draws inspiration from the beloved Parisian cafés, combined with a blend of Lyon’s famous guinguettes, reinterpreting classic dishes treating fresh seasonal ingredients with a modern sensibility. Summary of the role - Greet and meet guests. - Preparing and serving hot and cold beverages, ranging from simple to elaborate ones. - Assist with hosting during lunch time - Organise daily counter - Proficient in Latte Art - Offer hot/cold drinks recommendations upon request. - Communicate efficiently with the Front of House and managers. - Maintaining inventory and equipment by cleaning and recording any defects. - Check your crockery and area for cleanliness and presentation and report any issues. - Arrange barista settings, maintaining a tidy section. - Keeping the work environment safe, sanitary, and organized. - To respect the Allergen standards laid out by the law and Chez Antoinette standards. - Participate in team briefings and have a keen interest in the daily life of the restaurant. - Follow all relevant Health and Safety regulations and policies. - Provide excellent customer service to guests - Bright and positive personality In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals - You will be working in a central location
Job Title: Legal Receptionist Location: London Job Type: Full-Time Experience Required: Minimum 2 Years Qualification: LLB (Bachelor of Laws) Languages Preferred: Candidates who can speak Urdu, Hindi, or Punjabi will be given preference. About the Role: We are a well-established law firm seeking a professional and organized Receptionist with a legal background to join our team. The ideal candidate must hold an LLB degree and have a minimum of 2 years of experience working in a legal environment. Key Responsibilities: Greet and assist clients, visitors, and callers in a professional manner Manage front desk activities including answering calls, scheduling appointments, and handling inquiries Maintain client records and manage incoming/outgoing correspondence Support legal staff with administrative duties as required Ensure the reception area is tidy and presentable Requirements: LLB degree (mandatory) Minimum 2 years of experience in a legal or law firm setting Strong communication and interpersonal skills Proficiency in MS Office and legal documentation Ability to handle sensitive information with confidentiality Why Join Us? Opportunity to work in a professional legal environment Growth and development within a reputable law firm Supportive and collaborative team culture
Join an award-winning, multidisciplinary design studio based in London. We are looking for a proactive, detail-oriented Studio Admin Assistant to join our small and ambitious team full-time. This is an exciting opportunity to support the day-to-day operations of a design-led studio working across product design, creative direction, and consultancy with a strong focus on storytelling, heritage, and contemporary design thinking. The Role Involves: ・Supporting the smooth running of the studio across admin and creative functions ・Diary management, travel coordination, and scheduling ・Handling client and sales enquiries from initial contact through to delivery ・Overseeing stock management, logistics, and shipments ・Copywriting and producing press releases, newsletters, and marketing materials ・Contributing to brand storytelling across website, social media, and digital platforms ・Managing the studio’s product and image database ・Liaising confidently with clients, suppliers, and collaborators We’re Looking For Someone Who Is: ・Organised, enthusiastic, and self-motivated ・An excellent communicator, both written and verbal ・Creative, with a feel for brand language and tone of voice ・Confident in managing a wide variety of tasks in a fast-paced environment ・Familiar with the design or luxury industries (preferred but not essential) ・Eager to grow within the role and contribute to the studio’s evolving vision Essential Skills: ・Google Workspace (Docs, Sheets, Calendar) or Microsoft Office ・Social media platforms (Instagram, Pinterest) + scheduling tools (like Later, Planoly) ・Adobe Suite – especially Express and Photoshop ・Mailchimp or similar platforms for email campaigns ・Dropbox / Google Drive for file management and asset sharing ・Familiarity with Shopify, Squarespace, or similar CMS platforms ・Xero or similar – basic understanding of expenses, invoicing, and cost tracking ・Excellent written English, with confidence in drafting compelling content and brand copy If you’re excited about design, brand storytelling, and want to be part of a studio where every detail matters - we’d love to hear from you. Apply by sending us your CV and a short cover letter.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Demi Chef in Cold Section! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the kitchen preparing our cold dishes, antipasti and insalate! - You will follow the recipes and directions from the kitchen management. - You will be working alongside the Chef de Partie to help with training of the new Prep and Commis chef. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Demi Chef - Excellent knowledge of Italian cuisine - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £16.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $16.21 / hour