Key Account Manager
2 days ago
City of London
Key Account Manager Financial Services Membership Body Hybrid Working Model Flexible – City of London Offices Basic Salary £55,000-£65,000 dependant on experience with excellent benefits including 30 Days Holiday, Pension, Private Medical Insurance, Healthcare, Gym Subsidy, Income Protection, Social Activities, and Continuous Professional Development Permanent Role, Full Time A leading, reputable, and well-regarded Financial Services Membership Body is currently recruiting for a Key Account Manager. What we’re seeking We’re looking for an exceptional relationship manager — someone who combines strategic oversight with hands-on engagement. The ideal candidate will bring experience from financial services, the wider membership sector, or professional services, and be confident operating with senior stakeholders across complex organisations. You’ll have the credibility and polish to represent the Financial Services Membership Body externally, coupled with the sharp judgement and organisational ability to provide leadership and direction internally. This is a role for someone who is perceptive, proactive, and politically astute — able to think on their feet, build trusted relationships, and navigate senior-level discussions with ease. Like our previous successful team members, you’ll demonstrate maturity, warmth, and resilience, and a genuine interest in the economy, politics, and financial services. You will have interest in economy and politics and desire to have excellent visibility and exposure across financial services including Capital Markets & Wholesale, Consumer Credit, Commercial Finance, Economic Crime, International, Mortgages, Payments, Innovation & Resilience, Personal Banking, Prudential Risk, Reporting & Tax, Sustainability, Equity, Investments, Venture Capitalists, Pensions, Banking or Fintech etc The Role of Membership Relationship Manager This is a key position within the Membership team, responsible for developing and maintaining strong, strategic relationships across a diverse portfolio of member organisations. The postholder will deliver the organisation’s member relationship strategy, ensuring high levels of engagement, retention, and satisfaction across the membership base. Working collaboratively with colleagues across policy, operations, and commercial teams, you will act as a trusted partner to members — championing their voice and ensuring their insights and priorities inform wider business activity. Person Specification A degree or equivalent relevant professional experience. Experience in a fast-paced membership or stakeholder management environment. Proven relationship management and stakeholder engagement skills. Strong understanding of the financial services landscape is desirable. Excellent communication and interpersonal skills, with the ability to influence at all levels. Proactive, organised, and able to manage multiple priorities and deadlines. Collaborative approach, with experience working across departments to achieve shared objectives. Resilient and adaptable, able to perform effectively under pressure. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams). Experience with CRM systems (such as Microsoft Dynamics) beneficial but not essential. To apply for this role, please send your CV. Due to the high volume of applications, we are only able to contact shortlisted candidates. If you have not heard from us within 10 working days, please consider your application unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with over 10 years’ experience delivering tailored recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.