Complaints jobs in Richmond - Page 2Create job alerts

To proactively manage responses to complaints arising from poor contractor performance in the resolution of defects; * To manage the latent defects process and update periodically following client ...

... complaints | RCA

... complaints, claims and other queries High degree of accuracy and skill in using systems and entering data including Amadeus GDS and Salesforce Develop and improve processes and ways of working ...

Dealing and resolving residents' concerns and complaints * Attending ad-hoc resident-related meetings We are looking for someone who: * Has good communication and customer service skills * Has the ...

To undertake quality assurance checks and identify service issues arising from analysis of the causes of self service payroll entry errors, complaints and working practices and develop proposals and ...

The successful candidate is in charge of reducing the number of complaints, improve street works performance, ensure projects are delivered on time and seek to continuously improve operational ...

... complaints and enquiries from residents, members, and MPs, ensuring a timely and effective resolution to improve customer satisfaction. About You · Proven experience in tenancy and neighbourhood ...

... complaints, compliments, and service reviews to drive continuous improvement

Handle complaints in the most professional and timely manner * Manage deliveries and collections for residents, ensuring that appropriate notifications are sent out to residents via the residence app ...

Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. Skills & Experience: * A minimum 1 year work experience in a ...

Handle complaints and appeals related to CCTV-issued Penalty Charge Notices (PCNs). Key Skills & Experience Required: The successful candidate for the role of Parking CCTV Manager will have a ...

Investigating and resolving customer complaints, closing support tickets * Maintaining a database of customer information * Escalating inquiries to the appropriate team when necessary * Checking ...

Customer Satisfaction & Compliance Handle customer queries and complaints efficiently and professionally. Ensure compliance with all health and safety regulations and quality standards. Adhere to ...

Resolve customer queries, complaints, and ensure high-quality, responsive services are provided. Procurement: Work with procurement teams to ensure value-for-money services aligned with our client ...

Investigate high consumption complaints and resolve queries with customers. * Investigate dangerous occurrences and resolve customer problems. * Work on non-standard and other Distribution Business ...

Act as first point of contact for customer queries or complaints. Participate on designated projects or company initiatives as requested by line management The Candidate Bachelor's degree in ...

... complaints or concerns in a timely and professional manner Oversee medication administration and ensure proper protocols are followed Participate in the recruitment and training of new nursing staff ...

... with complaints, correspondence and client enquiries to enable a swift and positive outcome Qualifications Full Domestic ACS qualifications Inc. MET1 CDMMA1 - Fumes Investigation Experience of ...

Establish and operate a help desk to manage any questions, complaints and feedback * Manage the main mailbox and ensure prompt response to all emails. * Create an escalation procedure for logistics ...

Investigate and respond to customer complaints, identifying root causes and implementing measures to prevent recurring issues. Engage with residents regarding performance, service specifications, and ...

Ensure tenancy sustainment through the management of reported disputes, implementation of relevant procedures when necessary, ensuring tenants are aware of up-to date complaints procedure and this is ...

Work with the customer service team to resolve complaints and ensure satisfaction. Project Management: Lead and support the Asset Adoptions team on system expansions, upgrades, and integration of ...

Manage any complaints or concerns raised in a thorough and timely manner and inform senior management. * Maintain accurate records and accounts relating to children and staff. * Participate in all ...

... complaints on any quality issues which could affect the business. 7. Support the GM's in delivering quality improvement strategies to ensure the safety and protection of residents. 8. To conduct ...

Foster good relationships with residents, addressing any concerns or complaints in a timely and professional manner. * Collaborate with the management team to develop maintenance strategies, budgets ...

Handle any issues or complaints promptly, professionally, and with discretion, always striving to exceed the expectations of residents and guests. Work closely with the building's operations team ...

Experience of dealing with customer complaints What's on offer? Amazing potential development and stability in a large organisation Hybrid working and Generous and flexible company benefits Working ...

Ensure incidents and complaints are investigated and resolved in line with clinic policies. * Assist in audits and support the CEO/CFO with the annual business planning process. * Perform other ...

You will need the ability to respond to complaints and deal with members enquiries and have the ability to write clear and accurate reports and respond to Freedom of Information requests. Proficiency ...

Manage and take responsibility for the resolution of members enquiries, complaints, ombudsman enquiries, freedom of information, data protection issues and leaseholder and tenant requests. Ensure ...

Respond to client complaints or queries quickly, and escalate them when needed, so we're always on top of issues. * Get to know the ins and outs of your clients' industries so you can build stronger ...

Encourage resident participation in hostel matters, investigating and responding to any suggestions and complaints and in running house meetings * Deal proactively with behavioural issues within the ...

... to the complaints and queries from service users to coordinators. • Liaise with carers/service users ensuring they are informed of any changes. • Have an ability to work in a multi-agency ...

Experience of addressing complaints and service setbacks in a professional and efficient manner. Excellent interpersonal skills, with the ability to communicate and distribute information clearly